--- description: Ontdek de plus- en minpunten van Dispatch en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Dispatch - Bekijk prijzen, reviews en scores - Capterra Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Software voor buitendienstbeheer](/directory/30059/service-dispatch/software) > [Dispatch](/software/139893/dispatch) # Dispatch Canonical: https://www.capterra.nl/software/139893/dispatch Pagina: 1 / 3\ Volgende: [Volgende pagina](https://www.capterra.nl/software/139893/dispatch?page=2) > Gemoedsrust voor jou, je team en je klant. > > Oordeel: score van **4.0/5** door 42 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt Dispatch? Bedrijven die buitendiensttechnici uitzenden en ze moeten inplannen en volgen om klanten te factureren en de status van technici aan klanten te communiceren. ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.0/5** | 42 Reviews | | Gebruiksgemak | 4.1/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 3.9/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.1/5 | Gebaseerd op alle reviews | | Functies | 4.1/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 70% | (7/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Dispatch - **Locatie**: BOSTON, VS - **Opgericht**: 2013 ## Commerciële context - **Beginprijs**: US$ 129,00 - **Doelgroep**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Engels - **Beschikbare landen**: Verenigde Staten ## Functies - Beheer van technici - Beschikbaarheidsbeheer - Betalingen innen in de buitendienst - Contactendatabase - Elektronische betalingen - Elektronische handtekening - Factureren - GPS - Geautomatiseerde planning - Herinneringen - Kalenderbeheer - Klantendatabase - Mobiele app - Mobiele toegang - Offertes - Onderhoudsplanning - Plannen - Rapportage en analyse - Routering - Servicegeschiedenis - Taakbeheer - Third-Party Integrations - Vaardigheden bijhouden - Verzendbeheer - Waarschuwingen/Meldingen - Werkorderbeheer - Zelfserviceportal ## Integraties (9 in totaal) - HubSpot Marketing Hub - Marketo Engage - NetSuite - PayPal Enterprise Payments - QuickBooks Online Advanced - Salesforce Sales Cloud - Stripe - Twilio - Xero ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - 24/7 (contact met medewerker) - Chatten ## Categorie - [Software voor buitendienstbeheer](https://www.capterra.nl/directory/30059/service-dispatch/software) ## Gerelateerde categorieën - [Software voor buitendienstbeheer](https://www.capterra.nl/directory/30059/service-dispatch/software) - [Planning software](https://www.capterra.nl/directory/30087/scheduling/software) - [HVAC-software](https://www.capterra.nl/directory/30107/hvac/software) - [Software voor loodgieters](https://www.capterra.nl/directory/30673/plumbing/software) - [Field service software](https://www.capterra.nl/directory/10009/field-service-management/software) ## Alternatieven 1. [Jobber](https://www.capterra.nl/software/127994/jobber) — 4.6/5 (1435 reviews) 2. [FieldPulse](https://www.capterra.nl/software/153475/fieldpulse) — 4.6/5 (425 reviews) 3. [Service Fusion](https://www.capterra.nl/software/135788/service-fusion) — 4.3/5 (308 reviews) 4. [ServiceTitan](https://www.capterra.nl/software/150053/servicetitan) — 4.3/5 (325 reviews) 5. [Housecall Pro](https://www.capterra.nl/software/140363/housecall-pro) — 4.7/5 (2739 reviews) ## Reviews ### "I work with this software daily to schedule clients." — 4.0/5 > **Ashley** | *10 januari 2018* > > **Pluspunten**: I like that it's compatible with AHS and the clients come across easily. I also like that they have apps because i travel a lot out of the office. > > **Minpunten**: I don't like that the software can be extremely glitchy. While it does allow you schedule it changes the name of clients if it feels they are similar creating a lot of work if you have to enter them individually. We recently have also had scheduled clients not show up on the scheduled dates. This creates issues when your workers rely heavily on this software to keep them on track and on time. ----- ### "Streamlining Operations for Efficient Service Management" — 4.0/5 > **Sarah** | *18 juli 2024* | Consumentendiensten | Aanbevelingsscore: 5.0/10 > > **Pluspunten**: The system excels in scheduling and dispatching technicians efficiently. It allows us to assign jobs based on technician availability, location, and expertise, ensuring optimal resource allocation. Managing jobs from creation to completion is seamless. We can create work orders, attach relevant documentation, and track progress throughout the entire service cycle. The reporting and analytics features provide valuable insights into key metrics such as job completion rates, technician productivity, and lead services performances. > > **Minpunten**: Integrating customer data often requires manual entry or duplicate efforts, as the system lacks seamless integration with our existing customer database. > > My overall experience with the service dispatch system has been positive in terms of streamlining our service operations and improving efficiency. It effectively manages scheduling, job assignments, and real-time updates, which have enhanced our ability to deliver timely service to customers. However, the challenge of integrating customer data into our main database remains a significant drawback. Despite this, the system's robust features and support have contributed to overall improvements in service management and customer satisfaction within our organization. ----- ### "Awful" — 1.0/5 > **Bryson** | *24 oktober 2023* | Bouw | Aanbevelingsscore: 0.0/10 > > **Pluspunten**: Easy to use. Gets the job done sometimes. > > **Minpunten**: The customer service is awful. Would not recommend ever. No way to just call them to solve an issue takes them forever to reply to emails. ----- ### "Easy to Use" — 4.0/5 > **Amy** | *12 juni 2024* | Facilitaire diensten | Aanbevelingsscore: 6.0/10 > > **Pluspunten**: Easy to navigate and enter in new customer information. > > **Minpunten**: You cannot search archived jobs - huge disadvantage when I need to look back at an older job. It is not very well integrated with other systems. > > It's overall just okay, not great. If you're used to working with Service Titan, you will be disappointed. ----- ### "Best Dispatch system" — 5.0/5 > **Shivani** | *20 december 2019* | Fabricage van elektrische/elektronische producten | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: The best thing about this software is that it is super easy to work with, can put in notes for tech,customer,office staff, allows user to determine who they want to share the information with. > > **Minpunten**: Sometimes difficult to upload information for techs out in the files due to internet reception. Would be great to be able to access it at all times. > > My whole team is well familiarized and use dispatch on every order. It is a great communication route with Home warranty companies that we work with who are affiliated with Dispatch me app. Very convenient and fast method to relay information to them directly without the long phone hold up times. ----- Pagina: 1 / 3\ Volgende: [Volgende pagina](https://www.capterra.nl/software/139893/dispatch?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.nl/software/139893/dispatch) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Gestructureerde gegevens