Over ReviewBuzz

Cloud-based review management tool that helps businesses manage negative reviews, organize customer surveys and reward employees.

Meer informatie over ReviewBuzz

Pluspunten:

Niet beschikbaar

Minpunten:

Niet beschikbaar

Beoordelingen van ReviewBuzz

Gemiddelde score

Gebruiksgemak
4,1
Klantenservice
4,2
Functies
4,1
Waar voor je geld
4,2

Waarschijnlijkheid van aanbeveling

7,1/10

ReviewBuzz heeft een totaalscore van 4,2 van 5 sterren op basis van 9 gebruikersreviews op Capterra.

Reviews filteren (9)

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Reviews filteren (9)

Scott
Sales manager in VS
Bouw, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Great at building online reviews

5,0 3 maanden geleden

Opmerkingen: ReviewBuzz has grown our google reviews from 20-30 reviews to over 300 reviews and we went from a low 4 star rating to a 4.9 star rating. I have noticed a lot more people finding us online through google natural search’s. The program has allowed us to grow out online presence that we couldn’t do on our own. Thank you.

Pluspunten:

Any easy way to build your online reviews.

Minpunten:

Not many. It would be nice to have Yelp work with the program but Yelp doesn’t allow reviews from outside places.

Gonzalo
Gonzalo
Accountant in VS
Geverifieerde LinkedIn-gebruiker
Consumentendiensten, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

An easy way to help customers review your services

4,0 4 jaar geleden

Opmerkingen: Overall ReviewBuzz does reviews well, they have helped us get reviews so our name stays front and center with our customers.

Pluspunten:

i like how it makes it easy for your customers to review your services. all they have to do is follow the steps on the printed card.

Minpunten:

i think they could improve the look of the review page.

Davron
Locksmith in VS
Automotive, Zelfstandig ondernemer
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Don’t use this company anymore, they will get from you more money or you will get bad reviews

1,0 10 maanden geleden

Opmerkingen: Very bad experience, don’t use this company

Pluspunten:

Not at all, they will putt negative reviews if you stopped working with them

Minpunten:

Very unprofessional , you will get ripped off

Shane
president in VS
Consumentendiensten, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Review management

5,0 3 maanden geleden

Opmerkingen: I have been using reviewbuzz for 5 years and it has been seamless.
Great product and service.

Pluspunten:

Setup was easy. Great customer service. Dashboard is easy maneuver. Integration with service titan.

Minpunten:

no complaints. I have nothing negative about the software.

Jamie
Jamie
Marketing Coordinator in VS
Geverifieerde LinkedIn-gebruiker
Olie en energie, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Good tool to use as an incentive for employees to get reviews

4,0 5 jaar geleden

Opmerkingen: Increase in customer reviews online and employee participation and increase in customer service and satisifaction.

Pluspunten:

As a service company, we rely heavily on referrals and reviews. The ReviewBuzz program encourages a company to offer incentives to its employees to ask customers to leave reviews on popular websites such as Google, Facebook, Better Business Bureau, and more. If done correctly, the program works. Our company gained over 100 reviews in a year. All our employees had to do was ask.

Minpunten:

The website is difficult to use. It automatically keeps track of points when a review is left, however, it is inaccurate. I found it was easier to keep my point tracker in excel.

Cristina
Social Media Manager & Graphic Artist in VS
Consumentengoederen, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Changed our online presence dramatically!

5,0 5 jaar geleden

Opmerkingen: Increase in revenue!

Pluspunten:

Extremely intuitive. Easy integration logistically with our three locations. customer support. I like that I can use chat to contact them immediately.

Minpunten:

Honestly, I don't have any complaints! We love everything about it. Ok, maybe a small suggestion. More widget icon designs.

Ronnie
office manager in VS
Bouw, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Review Buzz

4,0 3 jaar geleden

Opmerkingen: Lack of follow thru from Review Buzz. Program works well but still hard to get Customers engaged.

Pluspunten:

Ease of compatibility with my dispatching software.

Minpunten:

Lack of help from Company on issues that are submitted to them.

Emily
Customer service specialist in VS
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Guys seemed more eager to get reviews!

5,0 4 jaar geleden

Pluspunten:

It was a nice incentive for the guys, and they always pushed a little harder for reviews. As a contractor we really rely on our reviews to keep business booming.

Minpunten:

There is nothing to really dislike! It is easy to use, and keep track of your points. I don't have any cons!

Geverifieerde reviewer
Director Of Technology in VS
Geverifieerde LinkedIn-gebruiker
Schoolleiding, 51-200 werknemers
Heeft de software gebruikt voor: Gratis proef
Bron van de reviewer

Good and robust software!

5,0 vorig jaar

Pluspunten:

It was great to be able to have the options to review.

Minpunten:

There were not enough features to expand upon the review.