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Over Booqable

Alles-in-één verhuursoftware voor kleine en middelgrote bedrijven.

Meer informatie over Booqable

Pluspunten:

Great for equipment rental bookings and trackings.

Minpunten:

I am a very small business with only one person running the backend. I have no need for many of the upgraded features...except the coupon codes.

Beoordelingen van Booqable

Gemiddelde score

Gebruiksgemak
4,7
Klantenservice
4,8
Functies
4,6
Prijs-kwaliteitverhouding
4,8

Waarschijnlijkheid van aanbeveling

9,1/10

Booqable heeft een totaalscore van 4,8 van 5 sterren op basis van 709 gebruikersreviews op Capterra.

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Reviews filteren (709)

Davy
Manager in België
Kleding en mode, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

A must have for product rentals

5,0 vorig jaar

Opmerkingen: Een echte meerwaarde voor onze zaak.

Pluspunten:

Het instellen en opzetten is heel eenvoudig. Gemakkelijk te importeren in een bestaande website. Makkelijk aan te passen naar de layout van je website.

Minpunten:

Het overzicht van de upcoming rentals kan beter. Standaard staat enkel de huidige dag. Ik had liever overzicht van de komende week als standaard overview.

Morgan C.
Morgan C.
Owner in VS
Geverifieerde LinkedIn-gebruiker
Evenementenbureaus, Zelfstandig ondernemer
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Booqable Is Easy To Use and Makes Doing Business Easy!

5,0 2 weken geleden Nieuw

Opmerkingen: Nothing but good to say about Booqable. The value I get from the platform is worth more than I am paying. Glad to have them helping me keep my business moving.

Pluspunten:

Booqable has made it possible for me to turn my idea into a real business. It was easy to set up and get going and there is a lot of customization available.

Minpunten:

I honestly have no complaints. I find the interface intuitive and easy to use.

Eerder overwogen alternatieven: Goodshuffle Pro

Redenen om over te stappen op Booqable: Booqable presented itself as easy to use and set up which was a priority for me. Cost was also a consideration and Booqable seemed the best.

Jorge
Owner in VS
Evenementenbureaus, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Excellent software for order management, web orders and simple online site.

4,0 2 maanden geleden Nieuw

Opmerkingen: Overall we love it. It's made us so much more revenue than what we anticipated. A combination of webshop orders and paid ad traffic through google is a must in our industry. Booqable makes this easy.

Pluspunten:

What I loved about it is that you don't need to be a web developer to be able to create a good functional website. Yes it lacks several bells and whistles of one but as a starter website and a business with less than 2 years I believe is excellent and it does the job. I love that we are able to create quotes on web browsers or it's application. Easy to create them. I love that it is so easy to create new items, their quantities, prices etc. As a growing party rental business this is important for us as we are expanding. What we love the most, is the automatic web shop orders. Being able to receive online orders has become the number 1 reason why we are able to get 3x more orders, without doing a thing (just the initial web setup.)

Minpunten:

Not being able to easily send quotes through the mobile app. Not being able to receive tips through the payment portal. Web design can improved. They need to allow the users to embed videos or images. Embedding Booqable's calendar to your mobile device calendar is not that great. It does not allow items to be edited so that's a bummer.

Marko
Owner in Canada
Evenementenbureaus, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

It's not for everyone.

3,0 4 maanden geleden

Opmerkingen: Frustrating. I've now put three companies online with Booqable within a year. The price is always the matching factor for start-ups. Booqable doesn't offer alot in terms of features. THIS IS NOT FOR A BUSINESS WHO PERFORMS SALES AND RENTALS. This product should only be considered for rental businesses only. My first company was rental and small sales for accessories and it was a nightmare. Booqable sells it's features that include sales and the product is very much not sales set-up.

Pluspunten:

Collecting payment from customers. Having a website the communicates with inventory.

Minpunten:

Where to begin. The Booqable features included emphasis that sales were offered with their product and no limitations. When we got into it, with my previous company, it turned out that they couldn't perform simple sales transactions. We were very upset about this. The website templates are pretty restricted, and don't offer alot of flexibility with design layout. If you're super picky on design, I would say this may not be a good fit for you. There's so many basic features that just make sense that they don't have and when you ask for the item to be added asap, they simply say "We'll add it to our list, thanks." This product is for very basic users. If you want functionality that may be above and beyond, this is not for you. We set up using one of the templates. At no point did anyone state that you couldn't add photos or videos to the particular template. Built our whole website and then found out we couldn't add video. Now migrating to another site.

Kristina
Sales in VS
Detailhandel, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

A solid rental platform for a short-term rental business.

5,0 3 maanden geleden

Opmerkingen: Booquable's low monthly price and support made them a great temporary solution for our company while we learned the ropes of online rental platforms. We knew we would invest in creating a custom rental website in the future, but needed a solution fast. and got a custom site together. Overall I found the Booquable team helpful and enthusiastic and willing to find creative solutions as long as the basic framework of their system supported a workaround. Where it didn't, I looked at how I could adjust our process to make it fit.

Pluspunten:

Booquable is relatively easy to set up and doesn't require building a website from scratch to have a unique shop presence.

Minpunten:

Booquable is clearly modeled on a short-term rental business model. As long as you are taking full payment upfront for a simple fee, this site is a breeze. That said, it has some quirks when attempting long-term monthly contracts. The pricing display requires a workaround you'll need the Booquable team for. Most unusual is the need to express your first (or first and last) months rental payment as a percentage of the total contract. Making this match up to the round number you advertised the monthly rental rate at is nearly impossible. To top it off, there is no ability to set up automatic recurring payments. This means your staff gets to manually process every rental payment on the agreed-upon monthly date, and just put that in their calendars somewhere, I guess. As I say, if you do short-term rentals, none of these issues come up.

Eerder overwogen alternatieven: WooCommerce

Redenen om over te stappen op Booqable: We didn't have the knowledge or skill to choose a viable WooCommerce rental extension that would meet our needs without buying up front. Too many we tried did not work out of the box for us.

Seth
Owner in VS
Consumentendiensten, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Booqable sets us apart.

5,0 2 maanden geleden Nieuw

Opmerkingen: So far, Booqable has been pretty easy to use and understand for myself and customers. If I am not able to figure something out, I can usually just look up my question under the help section and find my answer quickly.

Pluspunten:

I like that Booqable allows our company to have an overall different website image than all the other party event rental businesses out there. Our website and booking process is very unique and allows us to not fall into the "cheesy" event party rental systems category, but yet still be easy to navigate.

Minpunten:

The calendar. I would like to be able to see a whole month calendar layout without having to scroll.

Damond
Owner in VS
Bouw, Zelfstandig ondernemer
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Booqable: Good for rentals, just ok for online sales. Good Value!

4,0 3 weken geleden Nieuw

Opmerkingen: Overall experience has been pretty good, support was just ok in the beginning but has much improved. The software isn’t very intuitive, and takes quite a bit of time to learn how to use it as there’s a lot of nuances to it. Sales from the website are awkward for the customer, as they have to enter a “rental period” in order to make a purchase, which has caused frustration on the customer end, as well as owner.

Pluspunten:

Great for rental bookings, support is great for navigating nuances.

Minpunten:

Not the best for sales, awkward interface when a customer purchases through site. Support isn’t live, therefore you have to wait for a response which on weekends, can be delayed.

James
Owner in VS
Administratie, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Trailer Rental Software

5,0 2 maanden geleden

Opmerkingen: I have been mostly pleased with the customer service. I usually receive a 12 hour response time at the latest on requests or questions. The previous software I was using had terrible customer service and zero training. Booqable made it very easy to follow step by step processes and set up my rental software. And when I had questions, they were there to help!

Pluspunten:

Booqable has become our one stop shop solution for trailer rental software. We are able to track, send invoices, collect customer data, etc. all from one software. It has expedited and made our proccesses efficient.

Minpunten:

There are a few areas we could improve. The ability to send contracts remotely (have to outsource this). Add customer files (like driver's license photo), and some other items.

Craig
Owner in VS
Marketing en reclame, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Recommended by CHATGPT for a reason

5,0 2 maanden geleden Nieuw

Opmerkingen: My experience has been seemless. When I hit any hurdles, I can figure them out quickly because the interface is so user friendly.

Pluspunten:

I like the ability to add equipment fast and the fact that it can pull images from the name of the product is amazing.

Minpunten:

It doesn't help me get new clients. All kidding aside. It's a great program.

Eerder overwogen alternatieven: Rentman

Redenen om over te stappen op Booqable: Ease of use. Booqable is user friendly and honestly fun to use.

Justinas
IT Developer in Litouwen
Gezondheid, wellness en fitness, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

A great tool to start quickly

5,0 vorige maand Nieuw

Opmerkingen: Very quick setup, a great experience, and an all-in-one solution to get started and grow. Had some features missing, but customer support is quick to respond and it is possible to contribute to the roadmap. So room to grow, but great platform to commit to.

Pluspunten:

It is effortless to set up and start using. Really intuitive and has plenty of features to call it the leading platform for rentals.

Minpunten:

Some features missing for the fully digital shop, and some of the features are locked under a pricier plan.

Eerder overwogen alternatieven: Twice Commerce

Redenen om voor Booqable te kiezen: We used the BookThatApp plugin for Shopify, but it didn't work out. Lots of missing features, constant problems with bugs, and an inability to achieve needed results.

Overgestapt van: Shopify

Redenen om over te stappen op Booqable: Had more flexibility (especially flexible rental duration) and better feature coverage.

Kelley
Owner in VS
Evenementenbureaus, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

very please

5,0 2 maanden geleden Nieuw

Opmerkingen: Great. I'd highly recommend using their great customer service. Purchasing the the online one on one help was the best thing I did, wish I would have done it sooner.

Pluspunten:

Booqable was exactly what I was looking for, I needed a showcase of our items and designs, ability to rent them, and collect payment. I honestly received more than I expected out of Booqable.

Minpunten:

It was slightly different then what I was used to in web designing, but it was easy to catch on.

Abbey
Director in Australië
Evenementenbureaus, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

One of the better booking/ tracking systems I have used

5,0 2 jaar geleden

Opmerkingen: Myself, a non tech savvy, hairdresser by trade, was able to set up a product hire business! The system allowed me to offer online booking straight away, giving us an upper hand over other businesses in my field! I set up product tracking and basically everything we need, on my own while sitting in the couch!!

Pluspunten:

The customer service for this software is second to none! I have used many booking platforms across many different businesses. I found this the most straightforward to set up and manage. It is no nonsense and I don’t have to add or complete anything that is not relevant! If I have had any issues or couldn’t find something, the customer service team are always quick to help! Our customers find the booking system super easy to use!

Minpunten:

I would like to have an option at check our suggesting upsales…. “Would you like to add XXXX to your order for only $XX”Also, an option to view emails that have been sent out and see if people have replied. These may already be available, but I can not find them

Eerder overwogen alternatieven: Square Point of Sale , Twice Commerce en Acuity Scheduling

Redenen om voor Booqable te kiezen: Booqable had all the things we needed in one software…. Others only had a few of what we needed and we would have needed multiple programs

Overgestapt van: Square Point of Sale en Twice Commerce

Redenen om over te stappen op Booqable: Booqable had all the things we needed in one software…. Others only had a few of what we needed and we would have needed multiple programs

Billy
Owner in VS
Kantoorbenodigdheden, Zelfstandig ondernemer
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Great equipment rental software for small shops

5,0 vorig jaar

Opmerkingen: Overall it's working out pretty well so far. The support team doesn't seem to be quite on my same business hours but they are very fast to respond during their hours.

Pluspunten:

Speed of the application is a high priority for me, I don't like waiting for software to "think". Booqable is pretty fast getting things done. Overall the software is pretty intuitive and while I do want more features I appreciate that Booqable does the basics very well. Some other softwares are so full of features it's difficult to get started and a lot of them you don't need or won't actually use in practice. It is able to handle my unique business hours of being open in the morning and the afternoon with a break in the middle of the day.

Minpunten:

I'd like to have an actual card reader so I don't have to manually enter credit card information for each customer that walks in. I'd like to see more reporting built out so I can easily get better data on my businesses' operations.

Eerder overwogen alternatieven: Point of Rental Software en EZRentOut

Redenen om voor Booqable te kiezen: Square couldn't handle tiered rental times. I could add variations on each item for different lengths of time but it was cumbersome and hard to change quotes over the phone for customers asking about renting multiple items at the same time. Square's software was also very often sluggish which drove me up the wall =)

Redenen om over te stappen op Booqable: I'm a new business and I've had a slow start. My processes are pretty simple so I don't need a robust software system to manage teams and other aspects of my business. Booqable has a good balance of features vs cost that made it a pretty clear choice for me.

Janay
Co-Owner in VS
Recreatieve faciliteiten en diensten, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

You need Booqable- Trust me

4,0 vorig jaar

Opmerkingen: Initially I was going to cancel the subscription with booqable until I took my time and watched the videos on how to maneuver the site and get things done. It was not until I started the 30 min one-on-ones with a coach that my mind was blown on just how much of a gem Booqable is. They really help customize your website to fit your needs and teach you far more things about the site than you can do on your own.

Pluspunten:

I liked that our company could manage every single thing that we need on this one site. There was no need for us to integrate into another site. The ease of functioning on one system/site makes running the business easier and less frustrating.

Minpunten:

The only complaint that I have is that there is only one website template. As the options grow I am sure it will bring Booqable to the next level!

Eerder overwogen alternatieven: Squarespace

Redenen om voor Booqable te kiezen: While the aesthetics of Wix is amazing, the functionality of Wix when it comes to renting products and inventory management and payment processing, Wix is not comparable to Booqable.

Overgestapt van: Wix

Redenen om over te stappen op Booqable: Price and reviews and the perceived functionality of everything.

Donald
Web Development in VS
Detailhandel, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Eau Claire E-Bike Rental

5,0 vorig jaar

Opmerkingen: We needed to set up a website for our E-Bike rental service very quickly, and Booqable allowed us to do that. They offer a full website builder, or embeddable code snippets to place on your own website for people to choose the rental date, products, pricing tiers, etc. As a web developer, when I first got access to their trial version I knew right away that this is the platform we should choose. Their product design, craftsmanship, and attention to detail shows that it's made by professionals who care deeply about the customer experience.

Pluspunten:

As a web developer I appreciate how refined, well-designed, and easy-to-use Booqable's website dashboard system is. They thought of everything. There are settings to control every aspect of equipment rental that we could ever need. The system is intuitive to use out-of-the-box, I could figure out most of it on my own. And when I needed help, their support team has been responsive and helpful.

Minpunten:

Promo code functionality is not offered on their basic pricing tier.

Eerder overwogen alternatieven: TimeTap , aReservation , Acuity Scheduling , Checkfront , Picktime en FareHarbor

Redenen om over te stappen op Booqable: Booqable's user interface is superior, they thought of everything. It's intuitive, powerful, well designed, and offers exactly what we need and more. FareHarbor was also good, but the deciding factor was that Booqable offered a free trial to get in and start using it.

Simon
Cinematographer in Zwitserland
(Bioscoop)films, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Booqable for Video and Audio Equipment Rental

5,0 2 jaar geleden

Opmerkingen: Booqable made our workflow a lot easier than before. It is incredible easy to learn and gives you some nice, really good features like pricing templates or rulesets. We tested a lot of other rental software and there is nothing quite like booqable which gives you the most basic tools you need to handle your business.

Pluspunten:

Looks good, easy to use, fast and to the point. At the moment it is by far the best and cleanest solution for digital inventory and rental management. It is cloud based and you can access it in every moment. The support of Booqable is incredible fast and very helpfull!

Minpunten:

The fact that the layouting and customisation of the invoices and other documents still feel a bit behind compared to other features.

Eerder overwogen alternatieven: Rentman

Redenen om over te stappen op Booqable: Rentman has the better document customisation for your company, but it focuses more on event companys. Also the workaround how you create and organise your order seemed a bit too much for our needs. Booqable is the cleaner and easier to use option in our opinion, even if we still miss some features.

Kenny
Owner in Spanje
Recreatieve faciliteiten en diensten, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Total Game Changer!

5,0 2 jaar geleden

Opmerkingen: The value that Booqable offers in a flat monthly fee is such a good deal. I was going to hire an administrative assistant but now I don't have to because Booqable handles most of the detail-oriented tasks for me.

Pluspunten:

The online reservation features are incredible for my business because it has decreased my time and expenses to accept customer bookings, but it allows my customers to book any time of day without the back and forth. My customers are busy so this is huge!

Minpunten:

Booqable has a lot of features. Because of this, there was a learning curve to get the software running smooth for my business. But, the support team answered all my questions within a day (often time within an hour or so) so that was super helpful!

Eerder overwogen alternatieven: Twice Commerce en FareHarbor

Redenen om over te stappen op Booqable: It was just for more simple and easy to understand and integrate.

Julia
CO-Founder in VS
Medische apparatuur, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Worth it so far!

5,0 4 maanden geleden

Opmerkingen: Wonderful once I hired the support team to help me learn more about the site builder that I wasn’t able to learn on YouTube.

Pluspunten:

I like the different options they offer along with the easy set up that is specific for rental companies like ours.

Minpunten:

Sometimes learning the website builder has been difficult because I’m not Tech savvy but needed to learn this to launch my business.

Eerder overwogen alternatieven: Wix , Stripe en Cognito Forms

Redenen om voor Booqable te kiezen: They didn’t have a way to set up a business platform for rentals. It was more for retail/sales or Dr. offices

Overgestapt van: Wix

Redenen om over te stappen op Booqable: Because it was an all in one shop for what we needed.

Jonathan
CEO in Oostenrijk
Omroepen, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Brilliant rental software paired with unprecedented support (it's like magic).

5,0 7 jaar geleden

Opmerkingen: Faster processing of rental orders and good integration with our website

Pluspunten:

Booqable's rental software is intuitive, powerful and very fast. Being a browser based system running on the AWS cloud makes it secure and work smoothly, no matter from where we are using it. Planning a rental, printing a rental agreement in front of a client or creating an invoice is just a matter of a few clicks. The modern UI of the program makes it really easy to understand and use. Our associates had a grip on the system in a matter of hours. Barcode scanning to select a client and to start and stop rental items is a must for us, and Booqable supports it very well. Our company manages over 1700 unique rental products within Booqable, and we have not had a single outage until now. The calendar function also offers a very easy method to check when products are available or rented out and by whom. This is also the only system we found with good online booking integration. Most of our clients use our website to choose the products online, so this feature is essential. The Booqable support team around Arjen and Herman truly are masters of customer support. When ever we had a comment, question or needed help we received an answer in a matter of seconds. It's just great when you have a dedicated support agent with absolute knowledge, that knows your business and your story. I would recommend this Service to anyone wanting a simple but powerful rental tracking solution.

Minpunten:

Specific to our unique business segment, we are still missing a few extra features. These include reports, warehousing locations and package building. We are confident that these features will follow as part of the ongoing development of the system and the Booqable team have assured us that they will be available shortly.

Reactie Booqable

7 jaar geleden

Thank you so much for the kind words, Jonathan, and for mentioning our support team. It means a lot to us! We promise to continue to make Booqable the best Rental Software out there!

Thom
Director in Australië
Evenementenbureaus, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Simple, powerful rental software with fantastic customer service.

5,0 6 jaar geleden

Pluspunten:

We are a small AV events company that needed a streamlined rental tracking solution. I looked around and did several free trials and Booqable came out on top. The platform is very easy to use, and being cloud-based means we can use it in various locations with ease (we're based on the Gold Coast so we often like to take laptops to the beach to work!) For us, a huge pro is how easily you can take payments within Booqable. Several other services we trialled required integration with 3rd party accounting software to do this. While most users will probably still use accounting packages come tax time, all the actual payments we take can be processed within Booqable, which for us was a big time saver. As others have mentioned, the customer service is always speedy and helpful. team is always on hand to guide in the use of the software, or to suggest better workflows. They even wrote a piece of code for me to enable me to perform a simple function I required but which wasn't yet part of the platform. I'd certainly recommend Booqable to any small to mid-sized rental operations.

Minpunten:

There are features I'd love to have, but of course no software caters to everyone's needs, and Booqable is very reasonably priced. So the following aren't really cons, but just our dream additions to an already fantastic platform. At present there is no packages feature to bundle products together, but this is in the late stages of development so will hopefully be released soon. I'd also love to see some way of managing labour within the system (such as deliveries or, for us, event technicians) that is reflected in the calendar. Lastly a companion smartphone app would be amazing (Booqable is designed to work on desktops or tablets). You can certainly login on a smartphone but the site isn't really optimised for that screen size. Again, I believe that such an app may be released as part of a future update.

Kaylee
Owner in VS
Machinebouw, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Very user friendly, great price & great customer service!

5,0 3 jaar geleden

Opmerkingen: I am able to fully customize Booqable to fit our particular needs! It was very simple to learn and use.

Pluspunten:

I loved that this software offered an instant free trial, I was able to figure most of the software out within 30 min. Any questions along the way are always answered by a representative that explains in full detail. I am not a very technology savvy person and I had no trouble figuring things out. I love this software and couldn't run our equipment rental business without it. Another perk is that you have to choice of renewing month to month. You aren't stuck paying for a full year if you end up not liking it.

Minpunten:

I debated using it for a long time because I could not fully figure out the connection with Stripe and how all that worked. The communication with stripe was not good in the beginning (before I had an account). I didn't know if I needed a POS and which one would fit our needs. I bit the bullet and subscribed not knowing a lot of things but the relationship with stripe is a breeze and they are great to help with any questions. I actually ended up buying a different software (before I bought booqable) because of the uncertainty with Stripe, now I'm paying for 2 softwares but only using booqable because it is so much better!

Andreas
Owner-Operator in Australië
Sport, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

A Stellar Solution for Small Businesses with Excellent Support and User-Friendly Mobile Ap

5,0 vorig jaar

Opmerkingen: In conclusion, Booqable is a five-star solution that has greatly benefited my small business over the past three years. The outstanding customer support, affordability, and user-friendly mobile app have made managing reservations and overseeing operations much more streamlined. Whether you prefer the desktop version or opt for the mobile app, Booqable offers a comprehensive and reliable solution for small businesses. I highly recommend Booqable to any small business owner looking for a rental management system with excellent support and a user-friendly mobile experience.

Pluspunten:

affordability, easy to use, the help system with instruction videos, support

Minpunten:

I don't want it to become more complex, but would like more pricing flexibility,

Eerder overwogen alternatieven: Twice Commerce

Redenen om over te stappen op Booqable: flexibility and affordability

Ulrika
Managing Director in Australië
Evenementenbureaus, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Best customer service and easy to use!

5,0 4 jaar geleden

Opmerkingen: It is great and would highly recommend it! Well priced for the functionality, genuine customer service and easy to use. It's also the sort of place I'd like to work if I was in the right country :)

Pluspunten:

1. It just works and is easy/intuitive to use 2. Integrates seamlessly with Weebly website 3. The customer service is best in class, the chat is right there, and it's a handful of knowledgeable and helpful team members who are there often instantly or within a few hours with a personalised response. you're really chatting with someone with a vested interest in the business and get to know them by name. Oh and they actually help fixing the issue too, most of the time :) 4. Regular software updates that actually make a difference, based on customer feedback

Minpunten:

There are some glitches and business rules that doesn't quite suit how we work, especially around quoting and invoice creation. I'd like a bit more flexibility here. Would like to see integration with other website providers too, as I picked Weebly only because it worked so well with Booqable (and it really does), but now I'm subject to the functionality in Weebly. It would also be good with add on packs for reporting, analytics or other functionality for smaller businesses without needing to upgrade to fullblown corporate membership. I'm a small business but have a lot going on, but can't justify going to the upper pricing to get the bundles and other extras.

Nora
Operations Manager in Tsjechië
(Bioscoop)films, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

The best system I have used

5,0 5 maanden geleden

Opmerkingen: Overall, Booqable has been an enormous help with our rental and our business. I have used different platforms at my previous jobs, and none were as good as Booqable.

Pluspunten:

The application is very user-friendly. The features have improved a lot during the nearly-two years that we have been using it. The best thing about Booqable is their incredible customer service. I always get a reply very promptly with perfect information. Also, I really like the new feature with "Collections" so we can separate our inventory into two main categories.

Minpunten:

Sometimes there are some glitches that have not been addressed yet. For example, when you want to delete an item from the inventory, sometimes there is a warning sign and you can't delete it, but it doesn't tell you why you can't delete it (probably because it is in some other bundle or in someone's order, but you need to do a lot of searching to find the problem). Also I would really like it if it was possible to add bundles inside other bundles. Like some "super bundles" are a combination of three other bundles, but unfortunately I have to add every item from each of the three other bundles individually, which wastes time.

Jorien
Business Owner in Nederland
Kleding en mode, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Booqable works well for our business

4,0 4 jaar geleden

Opmerkingen: We are happy with booqable for the rental part of our business. It does what it needs to do and for the things that are not working as desired (yet!), we can work around it with some help from the booqable team! Customer service is excellent and quick. Easy to get in contact with and friendly from the start.

Pluspunten:

After set-up you can immediately use it and it has a clear overview of features in the backend. It does what it needs to do and is very customizable to your needs. We have a very specific product for rent and it needs to run next to our normal online store.

Minpunten:

Not all of our employees understand what's happening in the program and they do make mistakes when handling an order. So the ease of use is not for everyone as easy as I thought. It runs next to our online store, so you see 2 shopping baskets on the page which is sometimes confusing. I'm very happy that the new feature 'Locations' is in Beta, this is one of the features I've been waiting for. There are still some other features I'm waiting for but until then: we can work around it!