Paymo reviews

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Opmerkingen: goed bedrijf keep the good work

Pluspunten:

fijn dat ze alles goed bij houden zo als wat ik op de planning heb

Minpunten:

tijdregestratsie was beetje last voor me

My time and sanity saver!

Opmerkingen: I've increased my productivity with Paymo's Kanban board view, combined with Table view, and saved TONS of hours on admin, invoicing, timesheets, client and project management. Just this time saving alone pays off the monthly subscription. Sanity and nerves saving is the bonus! :) Why? Because Paymo helped me maintain good client relationships, timesheet transparency and great records&data representation for a client. So when a client comes up with a random question about a specific task, Paymo's records make finding (and presenting) a specific information or record so much easier, transparent and more reliable.

Pluspunten:

Paymo has been a lifesaver in many business management areas: project management, client management, time tracking, accounting. With built-in budgeting, time tracking, expense tracking, estimate calculations, professional invoicing and getting paid online (and on time!), different project 'views' (list, table, board for kanban, gantt), extensive filters, dashboard and insights, resource scheduling, live time reports, client portal - and all that in one app - it's a sanity saver! One of the things I also personally quite appreciate is the professional and clean look of the invoices (and how easy it is for clients to pay them online). With a click of a button, you can add the unbilled time/fees for a specific time period and/or projects to an invoice. Paymo does all that heavy admin stuff for you and it has saved me a lot of time! Cherry on the top: all invoice items are presented so neatly and professionally, so that my clients can see exactly everything I've worked on for them and what I'm billing them for, as well as how much time is tracked for each project and task. And Payoneer, in addition to PayPal/Stripe/Authorize.Net payment gateways is a big plus! It's brilliant. The moment I first tried it, I could immediately feel that Paymo is the tool designed for actual freelancers in mind, whether you work on a project basis, or a pay-as-you-go basis. It's not complex, and all the features it has are just *right*. Exactly what I need. And it's getting even better!

Minpunten:

I wish the app was just a little bit faster, but I read somewhere that they already have this improvement on their roadmap. Still, if you ask me, it's totally worth the wait for every new feature and improvement their team is cooking for us :)

Unveiling the Power of Paymo's Project Management Suite

Pluspunten:

Paymo offers a comprehensive suite of project management tools that have truly streamlined our workflow. What I like most about Paymo is its user-friendly interface, which makes it incredibly easy for our team to collaborate effectively. The time tracking feature is particularly helpful, allowing us to accurately monitor project progress and allocate resources efficiently. Overall, Paymo has significantly increased our productivity and organization, making it an indispensable tool for our business.

Minpunten:

While Paymo offers a range of valuable features, there are a few areas where it could improve. While the existing templates are useful, having more flexibility to tailor them to our specific needs would be beneficial. Additionally, the mobile app interface could be more intuitive, as navigating certain features feels slightly clunky compared to the desktop version. Finally, while the customer support is generally responsive, there have been instances where resolution times could be quicker. Despite these minor drawbacks, Paymo remains a valuable tool for our team's project management needs.

For the price point, it’s worth it.

Pluspunten:

We love how easy and straightforward it can be. It’s simple to set up and easy for the team to use. It’s very basic and covers just what we need.

Minpunten:

We don’t love that the custom service is hard to get a hold of. Theres been some features that we ideally would like tweaked and they aren’t open to suggestions.

Valuable Addition to Business

Opmerkingen: Great experience, and had issues with invoice templates, but received an update from support and the issue was fixed within 10 minutes.
The time I have saved this year is immeasurable.

Pluspunten:

Priced to replace the free versions of the software. Automation of invoices, compared to using Pages template. If more work is completed for an un-invoiced project, editing the invoice is a simple process. The dashboard to keep track of all projects makes things much easier, compared to my old Google Sheets attempt at a project tracker. Archiving completed projects allows quick filtering of only the important things. Time reports allow a quick insight into what is still to be invoiced.

Minpunten:

I would like a quick notes section added to the dashboard, A daily checklist of the work day, rather than a specific project.

Scale up with Paymo

Opmerkingen: Wonderful. Highly recommended and can vouch from consistent use that it’s worth it

Pluspunten:

An excellent resource for companies wishing to scale up and manage efficiency and quality. Remove the stress and focus on what you do best

Minpunten:

The project management can get in the way of itself and isn’t as intuitive as it can be switching between time, projects, clients and invoices but it’s improving every month

Consulting

Opmerkingen: Great! It's been SO HELPFUL!
It's been such a huge help for our business.

Pluspunten:

I really like the time-tracking methods, tracking project tasks, sub-tasks, etc. Running the reports in different formats is super useful.

Minpunten:

The timing tracking for invoicing is tricky since we have a mix of types of billable expenses on a project. I still export our timesheets to do the calculations and then send an invoice in QuickBooks.

Paymo Invoices

Pluspunten:

I've been using Paymo for years, and I don't plan to switch. It's easy to use, reasonably priced, and it is continuously updated and improved.

Minpunten:

I don't use the project management features because I don't need them. So for me, that aspect is overkill. But I am sure other people need those features.

Design Office

Pluspunten:

It has a simple interface and I can easily plan our projects and track the tasks even if I am not a professional project manager. It does not complicate the user's work with unnecessary details.

Minpunten:

Since the billing system is not integrated with the local electronic billing system, it cannot be a fluent billing tool. However, Paymo serves us very well even without using this feature.

It works for what we want with it

Opmerkingen: We use it for hour tracking, registration and invoices, and for that, it works well. We don't need a separate manual because the UI is self-explanatory, which is really nice.

Pluspunten:

- Ease of setting it up - Ease of making new projects - How flexible the time report options are

Minpunten:

- Invoice generation is quite slow sometimes - It's not easy to add time entries from multiple projects on 1 invoice - It isn't easy to remind customers of outstanding invoices manually - Sometimes the totals in the table views aren't correct due to lazy loading the results

Paymo is designed to meet the needs of small and medium-sized businesses

Opmerkingen: My overall experience with Paymo is that it is a useful and comprehensive software for managing projects, time tracking, invoicing, and billing. It has many features that can help freelancers and small businesses to plan, execute, and deliver their work efficiently and accurately.

Pluspunten:

Paymo helps you automate your invoicing process by setting up recurring invoices, late payment reminders, and thank you notes.

Minpunten:

It does not have a native mobile app, only a web app that is not very responsive on small screens.

Best in the Biz (I think)

Pluspunten:

What do I like best - the value. When searching for a solution Paymo offered the most for the least and has been continuously working to improve the APP. I work remotely and have been using Paymo to track clients and send time reports to my office for billing a few years now and it has worked flawlessly. The time tracker is great, the time reports are great. There is, I am sure, a tonne of functionality that I haven't even tapped into but it does everything I need very quickly and cleanly. Navigating is a breeze, editing is a breeze, and exporting reports is a breeze.

Minpunten:

My least favorite thing is that every time Paymo refreshes I have to set up all of my preferences again. I have to switch the view, add in a filter to see the projects the way I want, adjust the Time Report forms back the way I had them set up yesterday. Just switching the view from List to Table should be something I should be able to lock-in as a default view.

Paymo is a great software across platforms

Opmerkingen: Paymo helps to organize, plan and report our projects

Pluspunten:

Easy to learn, easy to use, with lot of features, super support, progressive software, they add lot of integrations, mobile apps, use via web browser

Minpunten:

Some features wait for upgrade, iPad integration missing

Impressed

Opmerkingen: Overall I have been really impressed with Paymo, it has merged many of the tools I would often have to use seperate services for and that alone is a massive time & cost saver. Support has been excellent in the few times I have had to contact them, & I have enjoyed implementing the service as the hub for my project management needs. I look forward to the updates the Paymo team bring in the future.

Pluspunten:

The biggest selling point for me was the project management facility alongside the app & timer for time tracking. Prior to this I had used a mix of Toggl + Trello, then when I moved to Quickbooks TSheets + Trello + Quickbooks. Switching to Paymo streamlined this so that I could do all the project management and time tracking in one suite. Quickbooks integration was a necessity also considering all my finances have been handled there too. Support has been excellent as well, tickets are resolved quickly and always someone available to give a helping hand or to receive feedback.

Minpunten:

The biggest con was actually a feature I asked about before signing up for a subscription. At present the task management boards have no guest access facility. This was a feature I was really looking for as previously I used Trello to share proofs & receive feedback from clients. Having contacted support they have informed me that this feature is on the roadmap and undergoing testing, so hopefully will arrive in the not too distant future. The web application could also benefit from more keyboard shortcuts as well. This is something I miss from Trello that was incredibly useful, but will mention to support as a feature request, alongside a dark mode or more options for theming the application. (There are chrome extensions that can partially cover this, but native support would be even more appreciated).

Paymo has grown, evolved, and expanded alongside of the needs of our business.

Opmerkingen: Seriously, everything! I mentioned time tracking earlier but Paymo also does project management, client management, invoicing, estimation, Zapier integration, scheduling, team tasking...and the list goes on and on.

Pluspunten:

Time tracking is seamlessly integrated into our current designer workflow. This allows us to calculate the actual time spent on the job so clients understand where their money is being spent. It also allows us to identify where we need to increase project costs (9/10 times it's with 'customer correspondence').

Minpunten:

We've been with Paymo for over 10 years so it was a bit of a kick when they started charging for functionality like Gant Charts. We've always loved the complete 'soup-to-nuts' service that Paymo offered so when certain items were put behind another paywall it definitely stung a bit. ¯\_(ツ)_/¯

Paymo is the easiest project/billing/payment platform I've ever used and their support is fantastic.

Opmerkingen: I spend half as much time getting things done in Paymo compared to my last system (Bonsai). My old solution wasn't horrible, it's just that Paymo is so much better.I'm spending less time in the software because everything's seamless, and that's with my number of projects more than doubling right around the time I was onboarding. Seriously, the support has been fantastic.

Pluspunten:

Before I talk about my experience with individual features, it's super important to me to say how incredibly responsive and helpful Paymo's support team is. Throughout my onboarding process, we ran into a few issues (some my fault, and a couple small glitches on Paymo's side), but their support team is the best I've ever had. They're fast, helpful, and are serious about taking care of me. Shout out to [sensitive content hidden], who have both been so helpful! The entire reason I switched to Paymo (from Bonsai) was because my old solution was so frustrating in locking me into dumb processes from Project > Tasks > Estimate > Complete Tasks > Invoicing, it was a nightmare. I have retainer clients that will send us a set of small 1 or 2 hour quick tasks, but billing against them was a nightmare because of how Bonsai locked you into their Step 1, step 2, step 3 process.Paymo doesn't get in my way like Bonsai did, it's soooo much easier to track time, capture a subset of timesheet hours into an invoice, and send it on. No kidding, Paymo saves me about 15 minutes on every invoice I sent and probably saves at least 30 minutes for each estimates/quotes.The Paymo macOS app is phenomenally convenient for tracking time on projects. I will never again be without a time tracking app like Paymo, I've recaptured so many lost billable hours by using it.Their Paymo Payments system has worked great for me. I don't have all that much to comment on because it's just seamless for the client.

Minpunten:

I ran into some issues when signing up for their payments system (their payment system works great, this is just the sign-up process). At the time, I was a sole proprietorship and I don't think their processes were tuned that well for my type of business because I had to send in a lot of documentation to get approved (I think it was for fraud prevention measures).BUT, I want to say [sensitive content hidden] was so helpful, and really made it her mission to handle it and get it pushed through, which she did. And she's also lovely and friendly to talk to.There have been one or two other small glitches I ran into that were both handled by support immediately. Neither of them were mission-critical or blocked anything I had to get done. Bpgo

Great but could improve

Opmerkingen: It saves me time, especially with invoicing, I use it daily for my work.
It feels a bit unfriendly at time when I get to the website. Many tabs, some missing options unless I upgrade to the most costly version. But overall indispensable. I have recommended it to other companies already. Also, the sync with google calendar doesn't work for me. Maybe I didn't configure it properly but I tried several times. The time don't appear in any other calendar than on the Paymo website.

Pluspunten:

It's simply the cheapest option for time tracking, project management + automatic invoicing. Unfortunately some essential features need upgrading each time. It is sad that we don't get more with Small Office than Kaban. Still, it is the cheapest for making clean invoices.

Minpunten:

It lacks some project management options such as adding description text or brief to projects. Ideally it should be visible on one screen -> Project summary then the list of tasks.

Great tool for tracking time on multiple projects and clients.

Opmerkingen: Overall I have had a good overall experience with Paymo. It efficiently does what I need it to do - track time. In the future I may take advantage of other features. When I have needed help, the support team has always been quick to respond.

Pluspunten:

Right now I only use Paymo to track time on various projects for different clients. I love that I can easily run a timer for a specific project and client right from the mobile app and manually adjust the logged times as needed (e.g., reduce the time logged if I forget to stop the timer). I also like that there are various options for adding time in addition to using the timer. For example, you can make a manual timesheet entry, or enter time 'in bulk' (without tying it to a specific timeframe).

Minpunten:

The time reports functionality can be a little confusing. There are a lot of variables to choose from, and the resulting report doesn't always seem to match up with the options I check.

The best I've found for the my industry

Opmerkingen: Excellent - great value for money, scalable if I need more users, and really easy to use.

Pluspunten:

I've found that the user interface and features available in Paymo out perform other software available.

Minpunten:

I did like that you can create online signed contracts on Bonsai - this was great for the design industry as I tend to have ongoing contracts with clients.

Paymo review

Pluspunten:

Easy to track time and see calendar view on timesheets to visualise your day. Easy to create a project and great to see different viewing options such as table or gantt depending on how you need to visualise a project.

Minpunten:

Scheduling/resource management could be better. We can't register the time that an employee may work every week as some are part-time. (as far as I know) And we can't build out a person's day in a calendar style similar to timesheets to dictate when they should be working on something.

Best Project Management Solution

Opmerkingen: It is really easy to keep track of all the work that has been done. I'm not sure if it's generally the best project management software out there, but it definitely is the best for our company and our business model.

Pluspunten:

In the beginning it was just a software that we could use to time track all our tasks and projects, but it grew on us and right now our business depends on it. It is really easy to use, very easy to keep an eye on the team, and extremely useful in keeping track of all the work that the team does.

Minpunten:

There are not many cons to this software, but if I had to nitpick I would probably say it could have more financial management features, since this is the software that we use for invoicing and keeping track of our finances.

Best Time Tracking & Management Software

Opmerkingen: I've tried multiple time and task management products. Paymo has by far the best feature set for the price. It's not to complicated & the support is great. You get a task board, a solid UI, a great calendar that displays when tasks were done & it allows you to easily adjust those entries. By far my favorite tool for tracking tasks across multiple clients & the time spent.

Pluspunten:

Quick & easy to get started & great support. Managing tasks & time is awesome with Paymo. I am a huge fan of the calendar views. They have a great set of filters & tweaks you can make to the views. They also offer a great kanban board.

Minpunten:

Invoices could be improved a bit but they're ok. I do need to spend some time learning more about how to build invoices with Paymo.

Easy. Organized. Effective.

Opmerkingen: With Paymo I am able to solve problems and experience benefit. With the project tab I am able to see all of my projects, whether they be complete, inactive, archived, etc. I am also able to view tasks and task lists in different ways that allow me to effectively organize and plan my work day. Invoicing has become easier, as I am able to assign a client to an invoice and have it sent directly to the client's email address. Since my business is mostly run by rates, Paymo's time tracking feature along with the app helps me effectively track my time to charge my clients with the most accurate price. This also helps me with time sheets and time reporting, allowing me to plan for future clients to completely maximize profit.

Pluspunten:

Paymo's seamless design makes project management easy. With a simple menu sideline, it is easy to access all that your business needs to run in an organized and efficient manner. It is easy to add users, manage your subscription plan, view and add clients. Paymo's project tab is where you can view, manage, and assign projects and tasks to any user. Collaboration is EASY. And I love Paymo's Accounting tab also. Invoicing, expense input, estimates, and even recurring invoicing has never been simpler. I like how I was able to start with the free plan, then once my business grew I was able to easily switch to a more expansive plan.

Minpunten:

I wish that I could have used more invoices in the free plan, just to grow my business a little bit more before spending more, but I am loving the subscription plan I am on at the moment.

Our Agency-Backbone

Opmerkingen: A good piece of software that keeps on getting better and better with a very quick and friendly support.

Pluspunten:

Many useful features: Paymo supports all of our workflows with ease.

Minpunten:

Downtimes during working hours, sometimes the paymo interface is slow. I would like to have templates for tasks.

The easiest time tracking software

Opmerkingen: I have used Paymo since the early days of my business (2014) and whilst I have seen many other time tracking tools being suggested by other business owners, I've always been perfectly satisfied with the efficiency of Paymo.

Pluspunten:

Paymo is super easy to use, and setting up new clients, projects and tasks is very simple.

Minpunten:

I probably don't take advantage of all of the features of Paymo, so there's no cons for me as I only use the time tracking and reporting features.