Freightview reviews

Time saving, stream lined, one stop shop for rate quoting.

Opmerkingen: All the things i listed in my review. this seems very redundant.

Pluspunten:

All my carriers in one place, all my customers in my address book, amazing data to provide my LTL reps for better rates, uniform BOL across all carriers, Pre-PRO'd shipments so I don't have to trust a driver with a sticker book to stick the right pallet, Being able to run spot and volume quotes in one place, lightning fast response from customer service on the rare occasion of an issue, seeing customer service listen to and apply my feedback, tracking all my shipments in one place, having a landing page for a consignee to be able to watch and track from, using the same landing page for inbound shipments so the shipper can reprint BOL's if needed and print pallet labels in the size that they need. Blogs are always poignant and help to become a better shipper and possible alert me to issues others are encountering or mistakes I've been making that are costing me unnecessarily.

Minpunten:

I'm spoiled and overly reliant on it. Also, with its ease of use, it does potentially make part of my position easier to fill with someone whom has little to no shipping experience.

Advanced supply chain software for all businesses

Opmerkingen: We have been using Freightview to visualise data of all shipments that are in transit, which is a great option, especially when preparing spreadsheets and reports for meetings. In addition, analytics and graphical representation of data is simple to read and process for the entire team.
Our company procures shipments (aircraft spare parts) from literally all around the world, so having software to manage the logistics is a wise decision. It is also possible to report on the performance of carriers, which is always helpful as these comments would be useful to improve performance. The customer management module is flawless, as is invoicing. We have been using this software for several months and are pleased with it. Would continue with it in the future without doubt!

Pluspunten:

Freightview is a dependable supply chain management solution that helps keep track of shipments and is optimal for freight management for businesses. Freightview can be utilised by several industries for procurement and is a robust tool for tracking deliveries, shipments and logistics. One can view the rates and compare all options whilst choosing the best one for your requirement. Overall it is an excellent software for supply chain and procurement teams that need to stay on top of the process and tasks.

Minpunten:

We are quite pleased with the software, however the pricing could be more competitive.

Easy to use, but could be a little more flexible

Opmerkingen: It's nice being able to have all my(not a 3pl's ) rates in one place. Easy to use. Could use some more flexibility for creating the BOL. Too often with hazmat shipments you want to keep those items on separate lines from the rest of what is being shipped so that the hazmat info is readily available on the PO. Doing this right now changes the quantity shipped on the total line which then has to be manually altered to reflect the actual piece count of what is being shipped. Tracking information can be incorrect at times not reflecting what the carrier is showing on their websites i.e Freightview tracking shows it delivered whereas the carrier might show that there is a delivery exception. Could use some more analytics, but being able to pull all the information into an Excel file makes this not as big of an issue as information specific reports can be made. Overall it is extremely useful for gathering quotes and recording shipping data.

Pluspunten:

Ease of use, data is readily available, Customer Service is outstanding.

Minpunten:

BOL editing capabilities needs to be more flexible. It would be nice to be able to completely delete a shipment made in error instead of just archiving it.

Best solution for freight

Opmerkingen: The experience was great from the beginning. Our shipping manager did the setup and found that the whole team at the freight view was responsive and helpful. That has stayed consistent for the years we've been with them. The sales team likes it, the shipping team likes it, and really the biggest issue it has caused is with small package carriers. That is, the bar has been raised and we now wish they did small package the same way.

Pluspunten:

The online interface at first made me nervous. I was a software guy. However, that quickly disappeared when I started using it. The idea was actually from our shipping manager and the way the system works is so simple that it allows our sales staff to easily quote and even book some freight which helps out our shipping department. It shows the rates of all the carriers we have loaded, the best time of delivery, etc. It is a well thought out and well-executed product.

Minpunten:

I haven't run into any real bugs in the system. However, our current administrator probably has more in-depth ideas of any little quirks. From a user standpoint, there is not much room to complain. I know that one of the carriers will not state that it is using other carriers to get it to the final destination but all of the others do and I think that is more on that carrier than anything. Other than that the site is easy to use and I just don't hear of complaints. One minor thing is that they did have a WordPress plugin but it is about 3 years out of date and doesn't look like its been maintained. We were going to use that with our shopping cart software but since it was so old we couldn't use it.

Time saver when using multiple LTL carriers

Opmerkingen: It's been a huge timesaver for me as I manage the traffic for our 3 locations and was the only one that could generate the quotes, pick ups and BOL's. Now that is handled with ease at all locations with minumum training on my part and they had never used TMS. One of the things that really made me switch was the ease of Auditing freight invoices. I used to have to audit all invoices but your program made that so easy our accounts payable department can do it now. If there is ever a way to pay directly we would use that as well.

Pluspunten:

The ease of creating a shipment is outstanding. The speed of the site while pricing through 15 carriers is great. The Freightview team that have worked to make my changing over from another TMS so effortlessly on my end. The immediate responses to any issues I was unfamiliar with or questions I had were always answered very quick. I'm glad the rep kept checking in and giving me time to try Freightview.

Minpunten:

My old TMS had our UPS pricing included to quote a parcel shipment. It also had UPS Ground Freight Pricing included so I knew which was more economical. I would love to be able to quote zip to zip. One thing I think could change is when you do an outbound customer routed shipment it would be nice to keep your default ship from loaded. No major concern whatsoever though.

Bang for the buck

Opmerkingen: Very positive … their customer service is first rate. I had 6 years on the enterprise platform, as that grew bigger and we (my prior employer) used it more and more. That platform was not available to me now, and my contact recommended this "lite" version. The CSR's are even better, and they regularly announce improvements. (Some useful to us, some not.)

Pluspunten:

Low price, prior history with parent company

Minpunten:

A little too barebones in certain areas we could use more robustness. (However, they are building out.)

Freightview

Opmerkingen: Efficient from top to bottom on my end from booking the shipments to auditing the invoices it has shaved many hours off the top for me which has allowed me to get more done in less time.

Pluspunten:

Being able to centralize all of our inbound and outbound shipments into one location has made my job that much more efficient.

Minpunten:

When booking an LTL shipment there needs to be some sort of Freight Class Calculator so that my team can complete the entire task within Freightview without having to go outside to get that information.

My experience over the past few years with Freightview has been outstanding. Great product.

Pluspunten:

The visibility it gives across multiple company locations. The ability to see multiple tariffs on one page eliminating the use of opening tabs. The ability to create users which on top of increasing visibility cuts down on the inbound calls from outside sales force looking for shipment information.

Minpunten:

Not allowing pickups to be scheduled if it is past a certain time. If you go to a carriers site they will still allow the schedule but may have a popup saying "pickup time after 3pm maybe scheduled for next day". What that does is allow the local terminal to use its own local rules and shipment load to decide if the shipment will get picked up the same day. Need more education with the carriers to not cover up the Pro# generated with the pre-printed Pro# stickers they carry. When this happens of course, we loose tracking.

Great for Quotes and Setting up Shipments

Opmerkingen: Having all of my information in one place.

Pluspunten:

I enjoy that I can get freight quotes from the majority of my freight carriers all in one place. It not only cuts down on the time I spend quoting, but also helps me see a quick snapshot of all the rates to get my customers the best freight rate possible. We recently started using Freightview to schedule shipments and so far it has worked out really great! Being able to see all scheduled shipments, PRO #s and delivery progress is extremely valuable.

Minpunten:

There is not too much that I dislike about the software. One suggestion I have would be to be able to not only generate a BOL, but also a packing list and pallet label.

Excellent Software

Opmerkingen: Greatly reduced the time to book shipments. Also, allows us to shop rates between all of our carriers in a single interface that greatly reduces the time to book the best shipments for our particular loads.

Pluspunten:

Very simple to use. Our products are very freight intensive and we have to look at each of our carriers to determine who can provide us with the best rates for each load. FreightView took a very manual and slow process and has sped it up tremendously, saving us lots of money directly from the hauls themselves, but also in time spent booking.

Minpunten:

Integrations with standard API's are lacking. The only area that this software can improve is if they are able to pull in existing orders, etc. from back end ERP systems and perhaps even web stores directly.

Friendly, Flexible & Affordable

Opmerkingen: Overall FV has helped us improve our shipping practices and get a better handle on our spend and process. It's created a standard shipping process for all our sites to follow and has given us the ability to utilize the data in meaningful ways. We can estimate better, we can capture accurate costs and negotiate with carriers for better rates and service. We have been very happy with this transition and believe we found the right option for us.

Pluspunten:

We identified the need for a TMS software in our shipping practices and spent months evaluating and completing demos of dozens of TMS options. We chose FreightView because of it's ease of use, it gave us all the tools we wanted and needed and provided a clear expectation for where they expect to grow and evolve as a software. A lot of those future development plans line up with what we would need in the future as well. The software itself was very easy to integrate and roll out. It took maybe an hour or so to link most of our carriers. The carriers that didn't link as easily, we worked with both the FV Support team and the carrier's IT teams to get them linked. Quoting, booking and shipping has been great with FV. It's given us a all in one tool for shipping that doesn't involve mulitple windows with multiple carrier sites open. It's given us more insight to our spend through the Analytics and Audit tools and has given us the ability to dispute and catch discrepancies much easier than before. The customer services team at FV has been great as well. They are quick and very clear in what they can do to help alleviate some pain points in the transition. Overall it's been great so far and we look forward to continuing to use this software.

Minpunten:

A mass or quick quote tool would be great. With high volume shipping, sometimes just being able to grab a quick number for multiple shipments at once helps immensely. The labels for printing pro numbers for shipments could be tweaked and improved as well. Currently they offer a variety of sizes, but for high volume shipments of 10+ pallets, it becomes very cumbersome to print 10+ big labels. The development of a 4x1 tag that mimics what carriers use for pros would be very helpful. The manual editing has some issues here and there as well. Sometimes we will make changes and they won't reflect or update correctly, causing us to have to cancel and rebook just to correct simply errors. I should mention as well - all of these have been brought up and submitted to the FV Support team. They've been incredibly receptive to the feedback and have said they are working on solutions to the above for future improvements. Most software providers take your feedback and don't act on it, FV seems to be much more receptive than others we've dealt with in the past.

This is the best web portal ever!

Opmerkingen: My overall experience with FV has been wonderful!! It has allowed me to not only restructure my entire freight dept. but it has given me more time with my crew and training people more in depth about different, more complicated aspect of the freight world. i don't have to spend hours a day running quotes or dealing with some company server down that wont allow to use whatever it may be. It has taken the inconveniences of my job and made them much more enjoyable. "CSR" .. whom i like to call the all time FV support analyst has been so good to me and my team over the last year (if it hasn't been a year its been alomst 1) i just wanted to give him/her an extra shout for all the hard work being done!

Pluspunten:

This software allows me to save so much time when quoting anything almost going anywhere!! I regularly use about 7 to 10 different carriers.. I like to spread the love and all of them have specific quirks about them that allow me to do so. Opening that may tads and using everyone's website could sometimes take a couple hours to do. Now it takes me 10 min. I provide quotes for things I don't have.. so guesstimating takes time when you need to be right. so wherever i can save the time i will!

Minpunten:

i don't necessarily like that most companies won't allow me to provide an inbound quote.. but that's really all that it is. FV has changed freight shipping for my current and past companies ever since they went live.

Freightview is a great tool for comparing multiple carrier rates at one time

Pluspunten:

For standard quotes, it is a great way to obtain all of your carrier's rates in one easy to use web app. The feature set is constantly growing - there is always something new coming. The detailed breakdown feature is very helpful for determining the cost breakdown of shipments and the proximity to terminal location makes it easy for me to set proper expectations with my customers as to when shipments will pick up.

Minpunten:

There are certain accessorials that are not covered by the software, so occasionally the rates will be inaccurate. There have been times when incorrect rates have been returned by the carrier through Freightview and the level of assistance when discussing the issue with the carrier was not as in-depth as I would have hoped. Sometimes I feel support wants to close the ticket instead of actually helping with the issue.

Excellent Asset For Shipping

Opmerkingen: Prior to using Freightview for our company, we always had to view every carriers website individually which was very time consuming. Now with Freightview, all of our rates are in one place and we don't have to spend the time clicking onto each website to see our rates. It has saved us a lot of time and allowed us to branch our with regional carriers we would not have normally done business with. The only drawback is that there are occasional system hiccups that can disrupt shipping procedures, but the good news is that customer service is top notch and can typically give you a good idea of when things will be back up and running.

Pluspunten:

It's a huge timesaver as we don't have to view each carrier website individually now. It has also allowed us to us local or regional carriers to take advantage of their savings since we don't have to waste our time viewing each website.

Minpunten:

The technology isn't 100% reliable and there is occasional downtime where we are not able to ship our shipments out. This is rare though and seems to be far and few between.

My Experience using Freightview

Opmerkingen: Overall it is very helpful and simple to navigate and like I said it saves a lot of time when it comes do getting different rate quotes.

Pluspunten:

It saves a lot of time when it comes to getting a rate quote, also its very easy to create a bill of landing.

Minpunten:

One thing is that when I create a BOL and if I have hazardous material then I need to break down what is what that i am shipping for example how many pieces are hazardous, whats the weight etc. when it comes to writing my skid count i have to write it in the special instructions and it can sometime change my quote when i submit. Also a few times when I get my rate quotes not all carriers will show.

FREIGHTVIEW TMS - INITIAL REVIEW

Opmerkingen: We were looking to move to a more user friendly and less costly TMS. After reviewing and trying several TMS products we made the decision to go forward with Freightview. The team at Freightview made the decision easy. They provided several conference calls to make sure what we were going to get is what we were expecting. The trial period is a great feature, because the Freightview TMS is easy to get started with - you can be quoting within an hour or so after you enter your initial carrier information.
After we did a demo and testing with several employees, we rolled it out to the rest of our personnel. Everything went very smoothly. What we like about Freightview:
- easy to set up
- easy to manage
- ability to set individual pricing parameters for prepaid shipments (setting a markup)
- response time is extremely quick - you normally have your quote in under 10 seconds
- multiple carrier set up
- spot quoting available for truckloads and volume moves
- low cost option for a TMS Our Customer Service team, who provide the freight quotes to our customers, are very happy with the Freightview TMS. It has been a real time saver. Another use we have is to use the TMS quoted pricing where there are disputes with the carrier. We are able to show them what they quoted versus their invoice. The customer service team at Freightview is great to work with. The questions we have had are quickly answered and there is always follow up. The Freightview TMS is a great product. As I mentioned, the trial is very easy to set up, so if you are considering a TMS, I would definitely recommend the Freightview TMS product.

Easy and Simple

Opmerkingen: Our business handles about 5 shipments on an average day, so we are by no means choosing a lot of freight, but we have used other software and they always seemed to be more than we needed. We also wouldn't get the same attention as a larger company using the same system. Freightview is perfect for us though. It couldn't be easier to book a shipment and know you're getting a good deal (since there's no 3PL funny business going on). Customer service and account reps treat you with respect and are extremely quick to respond and always helpful. They listen to the customers and implement features based on our feedback. At the end of the day, the time you save booking shipments equals out the monthly fee and you rarely have to worry about it. In the years I've used this service, i think it's gone down twice.. .for about 10 minutes. In the world of freight, a true 99.99% up time is hard to come by.

Pluspunten:

Ease of use and setting up, BOL and Label printing

Minpunten:

I wish it had more analytics built in to the site

PURCHASING COORDINATOR

Opmerkingen: Freightview is constantly adding new features to their website and have Webinar's to introduce and train users on how to use these new features.

Pluspunten:

I can ship with multiple carriers from 1 website from getting quote and transit times, to generating the BOL and scheduling the pickup. Once in transit, I can get status updates and use the software to reconcile invoices also. Best part is having all the information in one place, no more going to multiple website to get quote and tracking.

Minpunten:

There is nothing that I don't like about Freightview. Customer service is excellent any time I have had any issues.

If you ship LTL, you absolutely need this software. It saves you tons of time and dollars.

Opmerkingen: Time savings, cost savings, ease of tracking, accounting. If you book LTL through multiple carriers, then you need this software ASAP.

Pluspunten:

Brings together all of our individual LTL accounts into one easy to use interface. Easily view options for time in transit, cost, options, etc to make a knowledgeable decision quickly. From there, you can quickly book the shipment and then after its all done, the bookkeeper can check the quote against the bill weeks later.

Minpunten:

No cons for current services they offer in the software but a nice add would be shipment damage tracking capabilities

Great software and supper easy to use

Opmerkingen: This service has been one of the most beneficial services we have ever used. As a small business owner it saves us literally hours a day. We can now pull quotes, request pickups, track shipments and keeps our customers happy and informed on their orders. I highly recommend it to anyone that needs to save money and improve productivity. We ship up to 10 shipments a day and we can complete all paperwork within 30 minutes. Their customer service is top notch.

Pluspunten:

Easy to use Very cost effective Produces Bills of Ladings, PRO numbers, labels, pickup request numbers, notifies carriers for pickups, track shipments, you can even change Bill of Ladings and cancel pickups

Minpunten:

None

Excellent, could use some improvements

Pluspunten:

Multiple quotes from multiple suppliers, record keeping / accountability for all shipments from multiple suppliers.

Minpunten:

No integration with other systems out of the box, there is an up charge between what is quoted to us and what we would of paid on the shippers website.

Easy!

Opmerkingen: This is a great way to compare rates in one place without going from screen to screen checking with different carriers on their own sites.

Pluspunten:

I love that I can go back into my quotes and refresh them to see current rates. It is also great to see other rates that coworkers have searched for, so we do not duplicate our work.

Minpunten:

The thing I like least about this is probably more about the carriers than freightview. Sometimes POD's are not available for deliveries, so they need to be requested.

Great team and great service

Opmerkingen: able to quotes all carriers we use and the click of the mouse in seconds we get an answer instead of going to quote each carrier separately.

Pluspunten:

Ease of use and support when you need it. Ability to use multiple carriers at the click of a mouse right away.

Minpunten:

Wish you could retrieve older quotes , as often the shipping companies try and bill us later for services we did not have.

Honest Review

Pluspunten:

Easy to set up carriers. Functions great for LTL, volume, and FTL. I like that when booking LTL and using the Freightview BOL that the system automatically assigns a pro number. The analytics and reporting are great compared to the competition.

Minpunten:

The spot quote page can be a little confusing when multiple loads are on the board. Other than the lane, it's difficult to distinguish which shipment is which. Clicking into the quote tile only brings up the list of your carriers and their quotes with no other reference to the specific shipment. This is a small flaw. Otherwise, we are really enjoying the system so far.

This software has saved so much time in shipping.

Opmerkingen: It is a very simple software, making it easy to teach new employees how to use it. The time we save with being able to access rates from all carriers on one screen is irreplaceable. Tracking is also nice being that you can click on the shipment and then tracking to give customers and immediate update.

Pluspunten:

BOL's and pick-ups are scheduled all in one. I like being able to see all of my carriers rates on one screen.

Minpunten:

It doesn't seem like all carriers have assigned pro numbers so you can't track all shipments right from the website.