Helpt Nederlandse bedrijven al 15 jaar
bij het vinden van de juiste software

Over Confluence

Confluence maakt informatie toegankelijk voor je hele organisatie. Gebruik het om alle belangrijke gegevens en updates vast te leggen en te bewaren.

Meer informatie over Confluence

Pluspunten:

It is a very practical and simple software, it is not necessary to invest a lot of time to learn how to use it. Its graphic interface is very friendly, it is very intuitive software.

Minpunten:

Now I need to upload to google docs and import as google doc rather than word. The error messages sometimes are on the level of "something went wrong.

Beoordelingen van Confluence

Gemiddelde score

Gebruiksgemak
4,2
Klantenservice
4,3
Functies
4,3
Prijs-kwaliteitverhouding
4,3

Waarschijnlijkheid van aanbeveling

8,3/10

Confluence heeft een totaalscore van 4,5 van 5 sterren op basis van 3.414 gebruikersreviews op Capterra.

Heb je Confluence eerder gebruikt?

Deel je ervaringen met andere softwarekopers.

Reviews filteren (3.414)

Chris
Chris
Principal Content Strategist
Geverifieerde LinkedIn-gebruiker
Ziekenhuis- en gezondheidszorgbranche, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Great way to share content and track project goals and outcomes

5,0 4 jaar geleden
Bijschriften in het Nederlands beschikbaar in de videospeler
Tomás
Tomás
Senior Software Engineer in Canada
Geverifieerde LinkedIn-gebruiker
Computersoftware, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Knowledge Base as root

5,0 vorige maand Nieuw

Opmerkingen: It has a learning curve at the beginning. Still, later on, and not so long after, you will find yourself putting everything on confluence because it is easy, well-managed, and perfect for a platform where people can find documentation and information in a well-presented format.

Pluspunten:

Confluence is part of an already well-positioned and easy-to-implement ecosystem where multiple tools perform a specific job in a workflow. This makes it easy and friendly to set up and run; using information from other platforms like JIRA and Bitbucket, everything comes together in an excellent and organized way without much effort.

Minpunten:

It might be overwhelming at first; there are plenty of options and personalization elements you can include, so you might think, "It is too much for me." But by watching a couple of YouTube videos, you will see how you can customize it to suit your needs and start using its powerful features.

Eerder overwogen alternatieven: Slack

Redenen om voor Confluence te kiezen: We used to have documentation inside our bitbucket repositories, but we required a well-defined and easy-to-access platform where the team could both collaborate and access the information for a particular part of the application without needing to go through the code to find it

Overgestapt van: Bitbucket

Redenen om over te stappen op Confluence: We found that Confluence integrated naturally with JIRA and our Bitbucket repositories, giving us an organic way to set up all our workflows in a single platform. While we could use Slack or any other messaging platform to communicate, Confluence worked perfectly for our documentation needs.

Jayson
Founder in VS
Vastgoed, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Jira and Confluence - Solid Project Management Tools

4,0 vorige maand Nieuw

Opmerkingen: Really enjoy this product. Would buy it again!

Pluspunten:

I greatly enjoy the Kanban views, and ability to easily set up reporting across teams/boards. It's fairly easy to customize. Planning Sprints and seeing burn down reports is also very easy with this tool.

Minpunten:

There really isn't much I dislike. I haven't used it for Resource Management so if you need to be able to do that ...I'm not sure if this is the tool for you.

Andrew
Andrew
Chief Operating Officer in VS
Geverifieerde LinkedIn-gebruiker
Internet, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Practical Option for Atlassian Users

3,0 3 jaar geleden

Opmerkingen: When paired directly with JIRA, the Confluence platform can be a very powerful tool in terms of organizing project documentation with active or archived projects. Unlike other JIRA add-ons, the ability to activate or deactivate the product at the individual user level makes it much more affordable and a solid value option. As a standalone product, however, Confluence falls shorts in terms of features and user interface when compared to other word processors or document cloud storage systems.

Pluspunten:

Confluence is a great option for existing Atlassian users looking to seamless integrate an active knowledge base into their project workflow. With direct connection to the JIRA project management platform, Confluence allows you to connect existing users directly to relevant project documentation. Its base functionality is fairly intuitive for novice users, and its advances permissions schemes allow you to create a variety of admin tiers that can restrict access to relevant users only. The integration between Confluence and JIRA is as simple as checking a box in the user admin panel.

Minpunten:

As a general word processor, Confluence can be a little clunky when compared to the UX of similar processors such as Word of Google Docs. While its advanced features can be very useful for more experienced users, available tutorials can be difficult to come by and are often outdated. Like most Atlassian products, the bounty of features, settings, and schemes can be very overwhelming to the average user and are not overtly intuitive. Document organization can also be very confusing, as there are a variety of options to choose from when creating parent and child pages.

Eerder overwogen alternatieven: Google Docs , Trello , Microsoft 365 en Basecamp

Redenen om voor Confluence te kiezen: Direct integration with JIRA.

Overgestapt van: Google Docs

Redenen om over te stappen op Confluence: Direct integration with JIRA.

james
support engineer in VK
Computersoftware, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

As a user and an admin what do i like or dislike

4,0 4 maanden geleden

Opmerkingen: great go do business tool and used industry wide, has issues such as very slow support and lack of features which can be expanded with costly plugins

Pluspunten:

the ability to control used access is great and to manage different spaces for different situations. we have also been able to use confluence to drive content on hosted web sites driven from confluence spaces with the help of plugins

Minpunten:

plugins are costly, and to make full use you need to use them. These seems to be charged based on how many users you have in confluence rather than how many who would use the plugin. this makes it expansive and there is no way of restricting a plugin to a user group

Eerder overwogen alternatieven: Zendesk Suite

Redenen om over te stappen op Confluence: easier to use that other options available are the industry standard as well as coming with Jira

Magdalena
Consultant in VK
Informatietechnologie en -diensten, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Excellent for shared knowledge base

5,0 vorige maand Nieuw

Opmerkingen: Excellent, transformed the world of agile delivery - every business should have this!

Pluspunten:

Perfect way to store documentation in a single repository. Seamlessly integrates with Jira (another one of the Atlassian suite products), bridging the gap between content sharing and delivery. Documents can be as public or as private as you like in seconds. Can be altered to your needs and be as complex or as clean as fits your needs.

Minpunten:

I actually can’t think of much I dislike, can’t even remember what life at work was before confluence :d

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Computersoftware, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Great collaborative platform - but not without its quirks

5,0 2 maanden geleden Nieuw

Pluspunten:

Confluence has been instrumental for our team as a central repository for our documentation, streamlining our workflow considerably by keeping everything from project plans to meeting notes in one place. The real-time collaborative editing feature is a game-changer, allowing multiple team members to work on the same document simultaneously, which has boosted our productivity during brainstorming sessions and project planning (especially when working across various timezones). Its seamless integration with Jira and other Atlassian products facilitates easy progress tracking and task management, creating a more cohesive working environment. Additionally, the range of templates available makes it easy to get started with new documents, and the ability to create custom templates tailored to our specific needs has been very useful. Its superior to platforms like Quip in the way that it handles pasting in content from other platforms/products (Excel for example). Its shared organizational structure also makes it much easier to use - because we can create one team location with sub pages, and organize them holistically rather than everyone having their own organization approach.

Minpunten:

It takes a bit of a learning curve to get used to where you find everything. Additionally, granting access to people on different pages is challenging - to the point that it seems like we have to include IT in those type of requests - which shouldn't be the case, and is MUCH easier to do in Quip. The search functionality can also leave some things to be desired, as many times it takes 4-5 searches to finally find what you're looking for.

Gaëtan
Gaëtan
VP PMO and Delivery in Frankrijk
Geverifieerde LinkedIn-gebruiker
Informatietechnologie en -diensten, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Professional and collaborative document and content management

5,0 4 weken geleden Nieuw

Opmerkingen: Confluence can serve as the only document management system of a company, in particular if the company also uses Jira. Confluence has also nice built-in tools such as draw.io.

Pluspunten:

The collaborative document edition feature is really awesome! Intuitive, secure, fluid,... It's exactly what you can expect from such a feature. In particular, the merge function is really well done: only in rate cases the tool will ask you to decide which version to keep. In all other cases the tool make it transparently without mistake. Brilliant!

Minpunten:

There is a native connection with Jira, from the same company (Atlassian) but I find it very limited. I would expect more enhanced reporting or chart features, beyond the current limited options. Jira is powerful but very few of its data are available in Confluence. Also, one particular thing annoys me: there are very few options to change the text format. For example it's not possible to change the size of the text in "body".

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Financiële dienstverlening, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

The knowledge management platform of choice, in my workplace.

4,0 2 maanden geleden

Pluspunten:

Confluence's huge customization capacity is its key strength and it is what I cherish most about it. As a user, I have the option to create my own customized workflow , using the in-built templates on Confluence. By doing the aforementioned, it is easy to continuously adapt Confluence to the unique needs of I and my team, thereby boosting day to day work productivity.

Minpunten:

When I am updating pages simultaneously with other users, the page content is never updated in real time.

Catherine
Catherine
BPO Specialist in Filipijnen
Geverifieerde LinkedIn-gebruiker
Computersoftware, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Positive Review in Confluence

5,0 vorige maand Nieuw

Opmerkingen: Highly recommended save a lot of time. You can easily create your own page to your company and your team.

Pluspunten:

What I like the most about confluence is user friendly. You can create a page that your colleague can access. Update anytime you want then publish automatically.

Minpunten:

You have an account provided by your IT of your employer

Özgür Bülent
Özgür Bülent
IT Consultant at BSH in Duitsland
Geverifieerde LinkedIn-gebruiker
Computer- en netwerkbeveiliging, 10.000+ werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

If you are a Product Owner, Confluence is a the right tool to go with.

5,0 2 maanden geleden Nieuw

Pluspunten:

The ability to navigate, create and modify documents and contents in Confluence.

Minpunten:

Improperly configured add-ons sometimes can cause slow page loading. An option of what caused the delay in the loading of a confluence page and how much time it took, could be a good indication to resolve issues.

Giovanni
Document Analyst in Filipijnen
Internet, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

A wiki like software, Successful Tracking and Project Management

5,0 3 jaar geleden

Opmerkingen: As mentioned in the title of my review, it's like a wiki version for the company's documents. I can easily find almost everything that I am looking for specially when tracking a document or checking for reference of hierarchy. It is the best solution for providing guide and solution documentation for my clients/customers.When I was still employed under an e-commerce company, we used confluence across most of our departments. It is very useful for finding information, reference for training because it serves as a knowledge base for our company's content. It can also be used as reference when checking metrics and product information within the company that is very important for the decision making of higher management.

Pluspunten:

-No need to use multiple MS software like Ms Project, excel or even Word for documentation. Now I'm using a single tool for my Checklist, Requirement list, action plans, help guides, and testing strategies. -I like how it is integrated with JIRA which is also one of the main tools we use at work. All Jira dashboards are available within Confluence which allows documentation to be supported by task. -There are ready templates for creating different types of documents. There is an option to create hierarchy for documentation and link them to each other to avoid duplication.

Minpunten:

-Right now, exporting of documents is only limited to Word and PDF file types. It would be better if there were more options. -Adding the option to customize forms would be a convenient feature. Instead of only having the pre-build forms. -It is also better if there will be more complex support for searching algorithms for discovery when searching, not just by typing the exact keyword

Ashish
Sr Architect in Canada
Financiële dienstverlening, 10.000+ werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Best tool for Project Management in Industry

5,0 2 jaar geleden

Opmerkingen: Confluence helped to decommission code check in tools like SVN and fileshare in organization.
Verison control feature always helps to mitigate any risk during release and build deployment activities.
It saved enough time and human efforts for data n file managments for multiple projects.
Confluence turned to be life savior for many projects in cost effctive model.

Pluspunten:

Confluence is very user friendly so no need to spend time and money on employee training and learning. It is time saving tool in agile project lifecycle reducing heavy documentation and support. Better customer support compared to other vendors and softwares. Cost effective and resilient for Risk management and project planning activities.

Minpunten:

Build deployment sometimes take time and version controlling mechanism require better practice for stability

Eerder overwogen alternatieven: Microsoft SharePoint

Redenen om voor Confluence te kiezen: Efficiency and ease of use for confluence is better than Jira. It can be integrated to different sources for data management. Easy to work within Service Now platform compatibilty with Confluence

Overgestapt van: JIRA Service Management

Redenen om over te stappen op Confluence: Easy,user friendly,cost effective and version control ability to mitigate project risk

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Informatietechnologie en -diensten, 10.000+ werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Great Tool for Content Organization and Management

5,0 vorig jaar

Opmerkingen: We have been using Confluence as a main software for content management. We use it for all our project related documentation like high level business requirements, enhancement requests, technical specs, meeting notes, project roadmaps etc. It seamlessly integrates with JIRA, which makes it such a great tool to be used by AGILE teams. Overall, Confluence is a very robust and powerful tool and it provides a central place for all your documentation.

Pluspunten:

Confluence is a great tool for having all your documentation and knowledge in one place. You can create wiki pages for each topic and group these pages under 'Spaces'. Multiple team members can work on one page simultaneously. It captures a detailed audit trail on the changes made at a page level. You can have strong control on the content publishing by defining a robust review and approval process. It has a robust search functionality and it seamlessly integrates with JIRA, MS Teams and other third party tools.

Minpunten:

One major issue with Confluence is that when multiple people are working on one page simultaneously, then you need to refresh the page in order to see the changes made by others. Also, the access control can be complex and glitchy sometimes.I would love if the user interface for Confluence is improved.

Taylor
Taylor
System Administrator in VS
Geverifieerde LinkedIn-gebruiker
Informatietechnologie en -diensten, 10.000+ werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Simple business knowledge management tool

4,0 12 maanden geleden

Opmerkingen: Its adaptability is its confluence. It has several potential applications, including but not limited to the drafting of documents and the coordination of group efforts. I also appreciate that newcomers to wiki software can quickly become productive with Confluence.

Pluspunten:

You can design your own page layouts in Confluence and use them for your content. This facilitates the development of uniform, expert-looking web pages. Using Confluence's built-in macro functionality, you can easily incorporate data-driven elements like tables, charts, and photos into your pages. The ability to leave comments on Confluence pages facilitates conversation and furthers teamwork.

Minpunten:

One of my biggest gripes with Confluence is how sluggish and unresponsive it can be at times. When working on a group project, this can be very irritating. In addition, the search function isn't always the most refined, and it may take some time to locate the data you require.

Florea
Product Owner in Duitsland
Informatietechnologie en -diensten, 5.001-10.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Excelent tool with good Admins and Users

5,0 11 maanden geleden

Opmerkingen: I personally had a wonderful experience with Confluence, it was a easy one link way to add most resources required (Gantt charts , project plans, date/time for Program Management timelines and mixed together you get a easy to use tool that is great at its core but with heavy customization it becomes even more awesome).You can basically start from a white blank page and end up doing a project charter with 2 attached Gantt charts, with 3 Children pages and 7 Pie Charts.

Pluspunten:

It is easily accessible and you have loads of feature to customize your knowledge(renging from Tables , custom built Boards and even Linking tickets makes it a very straight forward solution for knowledge capture) pages or project management files , tools are easy to integrate and work with (highly recommend a cooperation with Jira , as they work very well togather.)

Minpunten:

Administration part can be a pain from time to time , unless you know exactly what roles are correct , it can become a bit confusing .

Eerder overwogen alternatieven: monday.com

Redenen om over te stappen op Confluence: Past experience working with it on multiple companies.

Maria Agnes
QA in Canada
Informatietechnologie en -diensten, 501-1.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

One of the greatest tools to collaborate and build project knowledge base

5,0 6 jaar geleden

Pluspunten:

A great collaboration tool where all project documents (from major project plan to reports to release cycle to simple meeting notes) can be organized and shared in one centralized location. The confluence editor feature makes it easier for me to create documents, review and share feedback and changes can be tracked thru page histories. Spaces are well organized and structured. There are page shortcuts, page trees, breadcrumb trails that aid users to navigate between pages and information. It is easy to build links within pages by adding an anchor. You don't need to remember which part of the page you have read a certain information and do page scroll. I like the gliffy plugin. Whenever I need to embed a workflow diagram, adding gliffy makes it easier to attach flowchart, it's dynamic as changes in the diagram is reflected in the page. I can highlight people in my reports or meeting notes by tagging them Documenting a test report is easier with the JIRA integration - JIRA issues highlighted and linked and JIRA issue filters can be embedded and since these two (JIRA and Confluence) work hand in hand, it makes delivering software in agile approach a lot easier.

Minpunten:

To beautify your confluence page, you need to know which macros and plugins you need to add but by doing these, one needs to have very basic knowledge in html or programming which could be a learning curve to most people. But lots of how to videos are shared by Atlassian and lots of documented procedures are out there shared by experienced users. One just need to be resourceful. The challenges in embedding spreadsheet with macros and formatting tables are not a challenge anymore if you know what macro or plugin to use. Another issue is sometimes finding the information you are seeking is not successful and sometimes the information search for spans to multiple pages - but information actually can be managed by adding labels which again boils down to the user having the knowledge that this feature exists.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Computersoftware, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Perfect solution for interaction within our dev team and also for interaction between us & customers

5,0 6 jaar geleden

Opmerkingen: I absolutely love the product. It is awesome. When your con list is made up of feature requests, you know the product is intensely used and you are looking for "more" or adjusting how things are done to help enable you to do your task, plus add functionality that would provide value for the product. This product is a 10 of 10 if you are using it right.

Pluspunten:

The widgets. I love the team calendars, the roadmap functionality for time lines, decision tracking and criteria, tasks/action items and the ease of defining them, status bars, and the flexibility for meeting notes, how to articles, blogs, file lists, product requirements, retrospectives, task reports, and troubleshooting articles from one source. It has really improved our interaction with customers for projects and documentation.

Minpunten:

From time to time I see issues with editing pages. It does not make the bold or color changes to changes even though the toolbar indicates it is made, it does not display correctly. I also see this display issue with tasks, where the tool bar indicates a task is inserted, but it is not displaying correctly. And also see this issue with bullets. It will display no bullet, or even worse, it displays additional bullets that I don't want. I would also love to be able to sync widgets between pages (ie a status bar on one page to a parent of that page for a summary. And also be able to sync components/pieces of a page between two Confluence instances. For an example of the use case, we have a time line that we maintain on an internal instance, and I want to sync parts of that timeline to an external instance that we share with customers. This would allow me to have internal only deliverables mapped, but provide a customer facing doc without maintaining two versions

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Informatietechnologie en -diensten, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

An excellent documentation service that has saved me on many occasions

5,0 5 jaar geleden

Opmerkingen: My coworker and I use confluence extensively to document all of the work that we perform. As IT staff many issues that we come across will be repeated ad-infinitum. As such to simply be able to look up the fix from any location with internet access increases efficiency many times over. The notification ability helps all users to see what has been changed, when, and by whom providing an excellent level of accountability.

Pluspunten:

It is extremely easy to create a large number of documents, it is possible to reference other documents within them to facilitate ease of research, and documents can all be put into sub-folders to contain them within separate trees to aid with organisation. The mobile app is extremely useful for reading documentation whilst on the go - an example would be that we keep Video Conference details on one page that I have favorited, as such when I set up a VC from any location I am able to rapidly find the correct details to dial. The search functionality allows for extremely quick location of relevant documents. On many occasions I have not been able to find what I need looking through the lists, only to immediately find it on the first search. Indeed I no longer look through the list as the search is so efficient. When changes are made to documents it is possible to set it up to notify other members of the team so that they are able to see what has been done.

Minpunten:

The only minor issue I have discovered with confluence is that when creating new documents setting the location is not as smooth as I would like. Specifically I need to begin creating the document, then select "Move" and finally put it into the desired place. This does not really cause issues as it is still a quick process, however a one click setup would be appreciated.

Arturo
Developer in Spanje
Informatietechnologie en -diensten, 5.001-10.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Best documentation tool I ever used

5,0 5 jaar geleden

Opmerkingen: I use this almos daily and I think it is a great tool for team performance. It allows to create and view all the info in no time and pretty well structured.

Pluspunten:

The main advantage about Confluence is that is part of the Atlassian Suite which involves Jira and Bitbucket among others. This makes pretty easy to integrate them and add quick references to a jira issue with just write the reference number. The text editor in Confluence is pretty complete, allowing to create really decent pages for any kind of documentation desired. The possibility of create nested pages makes really easy to organize the information in "chapters" "sub-chapters" and so on, giving your documentation a really neat look. This feature also allows to segregate the information, so you can have your product's documentation on one place, perfectly organized and set another "Chapter" for your team info, where you could store info about code conventions, timetables about overtime or availability, and so on. Confluence is also useful in order to create software designs, since it allows to create pages where you can paste your diagrams and so on and allows to discuss on them by adding comments or remarks. And the Watch utility keep you posted via e-mail whenever a page you're watching is modified in any way so you can keep track of a discussion or whatever.

Minpunten:

So far didn't find any big issue with confluence. Maybe for beginners it has a bit of learning curve and some option like the page nesting and so on is a bit difficult to learn. Besides that, I think is a pretty complete software. Something I miss is the possibility of "downloading" a page with all nested ones into a pdf. That would be a great feature in order to generate documentation files.

Jinan
Scrum Masters in VS
Informatietechnologie en -diensten, 10.000+ werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Jira is incomplete without confluence!

4,0 4 jaar geleden

Opmerkingen: Overall, I am very satisfied with the confluence. Multiple architects collectively decided to use that over Sharepoint. The key reason is the seamless integration between these two products (Jira and Confluence). For an example, by simply writing the issue key on confluence page would automatically create the link to Jira ticket while reflecting the status of the ticket. This would allow visibility for Release Planning, while allowing you to write an appropriate decisions such as Go-No-Go on the same page.

Pluspunten:

Confluence offers pretty good UI for creating excellent documents (requirements or design). It does support pretty much all features of Microsoft word for creating a great documentation. Between all Atlasssian products, if you are tight on budget, I would suggest you to get Jira and confluence combo. It’s indeed great tool combo for the remote agile teams to work together due to their seamless integration.

Minpunten:

One thing that I loved on the share point that’s not great with confluence is integration with the Microsoft office products. To be very frank, I feel this is not a big drawback as now a days, web interface is pretty much replacing the traditional interface.

Eerder overwogen alternatieven: Microsoft SharePoint

Prince
Senior Consultant in VS
Telecommunicatie, 10.000+ werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Documentation Resource and Sharing

5,0 3 jaar geleden

Opmerkingen: Confluence is a nice tool to keep documentation organized as long as you remember where you're putting it (bookmarks). The tool is not sophisticated enough to provide ease of mind but it does provide a place to store documentation and the ability to share it or set permissions to intend on the correct people to view the items. Overall I as well as others use it but its also not the best and we all know it can be loads better in terms of features and formatting.

Pluspunten:

The rich text central location of document storage and the ability to share based on permissions is a nice-to-have tool for large companies or groups. Utilization is tricky as every team or group will use it in their own way and organize their own way so even if you implement this in your company and you're browsing another department's documentation, you will find essentially that it is just their own internal documentation which requires a little bit of a lucky search to find what you're looking for. Essentially this is a glorified document cloud storage which allows version control, permissions, and sharing.

Minpunten:

It is not much different than say any other software or tool available in this category. It has some nice features like version control and seeing a complete history of who made changes to what along with comments and a social feature to it where you can subscribe but honestly there is so much more potential here especially from a company like Atlassian. I just feel they really dropped the ball here by not implementing better integration with some other apps which are already available. Example is that their spreadsheet implementation is a nightmare. The formatting almost always behaves irradicably and it has the bare minimum when it comes to these spreadsheets. Why not implement at least at the base of other offerings? For a paid product, the level of quality is expected to be much more.

Rosy
Associate - People & Operarations in India
Human Resources, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Great to work with for a remote company

5,0 2 jaar geleden

Opmerkingen: We are a remote company, and we need all of our policies and processes in one place. Confluence has really helped us to solve this particular aspect, as now we can just put everything together in one document - the final user now don't have to keep navigating to multiple places in multiple platforms, as now everything is maintained in confluence.

Pluspunten:

Since we work remotely, confluence is the main repository for our documents (I belong to the People & Ops team and we have a lot of policies and processes documents to maintain). Here is what I like the most about confluence: 1. I feel its a perfect combination of a word and a presentation file; you can be as creative as you want with your content with no length limit (like in a presentation file) 2. I absolutely love how we can create sections within the document - makes the whole document look absolutely organized 3. We also can create indexes like in books so it's very convenient to find any particular topic that we are looking for 4. Easy to create and share any document 5. If you are collaborating with multiple people on a document, it's very easy to assign a certain task to them using the tagging and action item feature 6. You get amazing options to complete your document - layouts, table, heading, alignment of text/images, emoji 7. Also if you have not tried the insert function yet, you are missing out a whole deal there - with so many options to choose from, this makes the document very very interactive

Minpunten:

All the features in confluence are great. However, since I am also a user of the google sheet and word, the only pinch I feel - and this is about every time I use Confluence - is the lack of font to choose from. The default font is good as it makes the whole document look very professional. But for documents where we actually want to add more fun, I believe, we would definitely need more fonts :)

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

A robust and feature-rich collaboration/documentation software that sets the standard

4,0 6 jaar geleden

Opmerkingen: The best wiki/collaboration/documentation software I've used professionally.

Pluspunten:

- Lots of visual tools for organizing information, as well as molding communications: gliffy diagrams, code blocks, cells, spreadsheets. - Permissions model for segmenting information is greatly useful for organizations that create lots of documents and require some controls on searching and access to documents based on role. - Web-based interface for administrators of Confluence is convenient for managing content, delegation and authorization work. - There are many free software solutions in this sector of software, but generally require significant development to provide the value and features offered by confluence out of the box. - Development and improvements continue to be deployed, Confluence has not been static - Add-ons available through Atlassian marketplace to allow for further feature-adds for organization needs. I work in an IT environment, and diagrams for networks, software, process flows are invaluable for documentation purposes. - Shortcut commands for savvy power users saves lots of time inserting tools and setting up formatting with ease, once you are aware them.

Minpunten:

- Having used confluence for over 6 years, I have seen Confluence become more reliable with every update. At times, when something would go wrong with text formatting (bullet point indentation, for example), a power user could go to a tab of the document page you were working on, and edit the markup language of the page to correct the quirky formatting issue. This feature was removed. To the credit of Confluence, fixing such issues is less and less necessary, but power users like myself still miss it. - The permissions models can be confusing at times, even for highly technical people supporting the software. I do not think this is an issue with Confluence, but rather, a caution to administrators who approach permissions from different eco-systems.

Lautaro
Lautaro
HelpDesk N1 in Argentinië
Geverifieerde LinkedIn-gebruiker
Computer- en netwerkbeveiliging, 501-1.000 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Confluence: A Comprehensive Collaboration and Knowledge Management Tool

4,0 vorig jaar

Opmerkingen: In summary, Confluence is an excellent collaboration and knowledge management tool for teams of all sizes and industries. Its range of features, intuitive user interface, and seamless integrations with other Atlassian tools make it a versatile platform for creating, sharing, and organizing content. While it may have some drawbacks, its strengths make it a valuable asset to any team looking to improve their collaboration and knowledge management efforts.

Pluspunten:

Confluence is an enterprise-grade collaboration and knowledge management tool developed by Atlassian. It is a web-based platform that enables teams to work together seamlessly, share information, and create and store content in a centralized location.One of the most significant advantages of Confluence is its versatility. It can be used by different teams in various industries, including software development, marketing, project management, human resources, and customer support. The platform provides teams with a range of features to create, share, and organize content, including pages, blogs, comments, templates, and macros.One of the key benefits of Confluence is its intuitive user interface, making it easy to use and learn. It has a WYSIWYG editor that enables teams to create rich content with ease, and the platform is highly customizable, allowing teams to tailor it to their specific needs.Confluence also integrates with various other Atlassian tools, including Jira, Trello, and Bitbucket, which allows for seamless collaboration across different teams and departments. The platform also offers various add-ons and integrations with third-party tools, further expanding its functionality..

Minpunten:

However, like any software, Confluence has its drawbacks. The platform can be slow at times, and its pricing may not be affordable for small businesses or startups. Additionally, while Confluence's search functionality is powerful, it can be challenging to navigate, making it difficult to find specific content.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Informatietechnologie en -diensten, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Confluence - Our Intranet

4,0 vorig jaar

Opmerkingen: My overall experience with Confluence is both positive and negative. For example, the add-on apps can work wonderfully (e.g. our Smart Course LMS is working splendidly for basic onboarding purposes) and as long as one knows how to use the (advanced) search tool, ideally, nothing is hidden. However, experience shows that for those who only occasionally wonder into Confluence, despite all the tags, labels, tables of content and careful structuring of our spaces - it comes off as a labyrinth. It is still more maintainable than Google Drive, though, and it that we trust (no disrespect to Drive: we are also using that to store sensitive, access restricted data - same chimeric results over the past 15 years but we consider it a necessary downside to all knowledge management aiding tools we tried so far...)

Pluspunten:

Confluence is a double-edged sword.PRO: On the one hand, it allows you to create, store and organize data and processes, for example (we mostly use it for our handbook, guidelines, general good-to-know's and how-to articles).

Minpunten:

CON: On the other hand, if left unchecked, Confluence can easily become a synonym to Chimera: a chaos of information in various disguises across multiple spaces. If you try to clean up one section, the same bits of data might crop up without notice elsewhere.