Pingboard reviews

Niche Software, Dynamically Built, Broad Application

Opmerkingen: When a new employee joins my company, they are always blown away by one piece of software in particular. It isn't GitHub, SalesForce, Office365, or any of the boilerplate onboarding items. It is Pingboard! When you can see every person in your company on your first day, the reporting structure, the faces, people, and places, it is the singular best resource a new employee can have.

Pluspunten:

Pingboard is easy for end-users and admins alike, integrates with GSuite and auto-syncs, and allows everyone in our org to connect our schedules and statuses. Pingboard support is genuine, quick to reply, and very helpful.

Minpunten:

Inviting new employees is sometimes accidentally forgotten when a new admin uses the software. Adding a new employee vs generating the invite can be easily mistaken. Timezone issues have confused one or two of our users but Pingboard support quickly resolved this for us.

Well Designed Software; Basic Features

Opmerkingen: The Pingboard software is a excellent tool, especially if you utilize it to its full extent. I would add, however, that it is does not provide features that are essentially to our business operations, so it's more of a "nice to have," as opposed to a "must have." If you have the budget for the monthly cost, I would recommend it. If you are looking to trim expenses, I would say it is not vital software at this point.

Pluspunten:

The Pingboard software is very easy to use. We utilize for company communication, so that people are aware when teammate our on vacation, out sick, or on a business trip. The integrations are very helpful as well. Our Out-of-Office calendar links directly to Google Calendar and Slack, which makes communication seamless. Their customer service is exceptional as well, as they always return my requests by the next business day, and are very flexible.

Minpunten:

Overall, the features are somewhat limited. The Out-of-Office reporting gives you a breakdown the PTO/Sick Days taken, but it would be nice to export into an .xls or .csv file that depicted the actual dates, and not just the number of days taken. We also run into issues with offices in different time zones. The Slack integration does not seem to be sophisticated enough to differentiate the different zones, so there is often confusion as to when people are actually out of office.

Needs more feature to stay up to date

Pluspunten:

Easy to read org chart Tracks OOO, WFH, PTO

Minpunten:

The check in system shows the whole company directory, with photo. Huge security issue here It would be nice if there was some sort of approval process when people submit PTO,WFH etc

Managing Contractors on Projects in Pingboard

Opmerkingen: Updates are in real time, so contractors can change their status and I can see it immediately. This helps in team coordination. The organization chart feature is easy to use and modify as changes occur. So it is quick and easy to keep current. I really do like this software.

Pluspunten:

I like that contractors can indicate their current or future status as working remote, on vacation, sick, etc. I can quickly run a report on the status of all contractors on my team or run a report of those out of office.

Minpunten:

There is no ability to mark a team as a Favorite, so it floats to the top of the team directory. There are several teams I manage in Pingboard and I would like to be able to mark some as Favorites, or have a Favorites option in the Directory.

Good HR software

Opmerkingen: I am satisfied with the product. As a user, it does all I need and would expect from an HR/Org chart software.

Pluspunten:

My favorite thing is the clarity of the org chart presentation. It's easy to expand an collapse departments, and it makes it easy to see who is reporting to who, and in which department they are. The Out of office section is also neat, as it connects to google calendar so you always know if your colleagues are on site or not. The game on the app is great, it presents faces of your colleagues to you and you have to pick the name of the colleague as fast as possible. It's a great feature for companies that have more than one office.

Minpunten:

Very honestly, there is not much not to like. If I really had to pick on something, I would say that I would like if they ported the game they have on the app to the desktop. I think that's the only thing the desktop version is lacking.

Great app/easy to use

Opmerkingen: It's just easy to get to and it's all in one place

Pluspunten:

I like that you can update your status and your team can see where you are. I like that you can see everyone's info like their title, where they are located. Makes it easy for Recruiting to use this app.

Minpunten:

I wish you could find our own status easily to either update or cancel, you have to go search for it.

My opinion on Pingboard

Opmerkingen: Since im constantly using it to find contact information from the person i need to talk to, i find it helpful every single day , i love that it provides a face of the people thats helping me everyday, so get more familiar with my coworkers.

Pluspunten:

Pingboard is really helpful for me, as an account specialist i need to send emails constantly to my coworkers when i need their help with a client, usually on my system i show the name of the person that can help me but not the contact information, thats when Pingboard comes handy and i can access to numbers and email address from the person i need to talk with.

Minpunten:

I wish it had a way to chat directly with the people on it.

Friendly and easy to use web app for personnel management and hierarchy

Opmerkingen: The key benefit for me is to understand who is available on a given day or week, so I can plan activities accordingly.

Pluspunten:

The software is very user friendly and intuitive. It is great for finding out who is out of the office and the reasons (vacation, travel). As a project manager is very helpful when managing resources from cross-functional teams, as the functional managers do not always communicate approved vacation. This tools allows for complete visibility.

Minpunten:

The only thing I found difficult in the beginning is reporting one's status. If you need to report out of office, one needs to go to the out of office section and then it will allow you to provide new status.

The smoothest org management software for startups

Pluspunten:

- Intuitive workflows - Slack integration for OOO info - Democratization of company information

Minpunten:

- Needs better mobile experience - Not great for bigger companies as the software is in the mantra of "employees tells employers their intention (e.g. in regards to time off)", not the other way around

Awesome visibility!

Pluspunten:

The connexion between the Areas inside the company that are more visible on daily basis. The e-mail with the Subject: This Week at "Company Name" also is very important and useful for us.

Minpunten:

The Organogram would be more flexible in order to extract or copy for other platforms, as a simple PPT.

Favorite Org Chart Software

Pluspunten:

I love that it's such an intuitive product. As new hire start, you assign their manager and they get added to the system. I also LOVE the reporting tool. We use it often when we need an accurate headcount of active employees and their emails. It's so quick, and so easy to use. The UX/UI is also beautiful. Pingboard is the standard that we hold all org charts to. I also LOVE the weekly emails. Our employees really reference them, especially for new hires, knowing birthdays and anniversaries. The Out of Office integration is so great. It feeds over automatically to our Google Calendars.

Minpunten:

I wish that you had a help line that we can call. We have to submit a inquiry whenever we have questions. Response time is still great. We typically get a response within 24 hours, but would love for a line to call directly. There aren't different levels of admin privileges. For example: if our IT team were admins. they can log in and see all the information, so we have to limit them, and only keep the admin rights with our HR team. Also the "Remote" feature of the OOO calendars was really confusing for our recruiting team, as they're heavily reliant on our G-Cal, and the remote feature does not show up when the person's calendar is set to private. This has caused our team to schedule several interviews for directors and employees who are working from home.

Great tool for employee management!

Opmerkingen: It's very nice overall and makes it easy to view your organizational structure. It would be nice if employees within a single branch could update one another's status, but it's very nice that a "manager" can update everyone below them in the chart.

Pluspunten:

The software is very easy to use and allows both managers and employees to know each other's whereabouts. The mobile app. is very convenient and the integration with Google Calendar allows you to set a status in Pingboard and have it appear automatically in your Google Calendar. The "face game" is an especially nice way to get to know co-workers when your company goes from a small to medium-sized company. Also, Google Authentication makes it very easy to login both at a computer and on-the-go.

Minpunten:

It is slightly inconvenient that if you first put an event in Google Calendar, it does not sync with Pingboard (although the it DOES work the other way).

Pingboard is excellent software for finding people, but it fails to provide information

Opmerkingen: This software helps to visualize support teams and which areas exist in the company.

Pluspunten:

Pingboard is excellent software for finding people in the organization and seeing how your company's organizational structure works. It makes it very visible how each company's team is organized and the hierarchies, in addition, it is possible to have control of personal information such as contacts, gift clothing sizes, and other things, in an easy way.

Minpunten:

I believe that Pingboard could be more complete in terms of developing information. Currently, we cannot change the layout of the platform and add more information from our collaborators, which creates difficulties, since many people use the pingboard to identify support teams, however, they are unable to extract what this support team does, or what that person is shown on the ORG CHART acts.

Pingboard Loades with Amazing Features

Pluspunten:

Pingboard is so simple to use for both admins and end-users. They make regular improvements to help integrate with other apps, to the org char user interface, and to the overall feel of the product. It feels like their engineering team is really on top of things, we've had very few issues with the software.

Minpunten:

As much as we love the product it is priced a little high. I would love to see more integrations with HRIS systems and other tools for the price asked for. At the end of the day it's the perfect team directory! Their API is awesome and easy to use which has helped me get around the lack of integrations with a few other products we use.

Fun way to get to know your teammates

Opmerkingen: Pingboard is a fun and visually appealing way to learn about your coworkers, especially in a large organization.

Pluspunten:

Single source for clear photos and information about your coworkers. I like being able to check my teammate's start dates, birthdays, job titles, or upcoming vacations from time to time. The Slack integration is helpful to know what's happening across your entire organization for the day.

Minpunten:

- Some individuals didn't have photos of themselves - I often want to sort people by start date so I can see the newest hires. - It's another piece of software to keep track of. For example, when I submit PTO, I have to submit it in payment software, put it on my calendar, and then add it to Pingboard.

Honestly Helpful

Opmerkingen: It's so much easier to find out more about my coworkers. A lot of us work remotely from home or in different offices around the country and this helps us learn more about our team and know where we all are at any given time.

Pluspunten:

It makes finding info about unknown or new coworkers super easy. I can share what I know about the company, information about myself and when I'm going to be out of the office.

Minpunten:

The software is only as helpful as the information that's put into it. Coworkers that I was on the same teams with were appearing on a different team in the system because they had a different name they had entered.

Awesome!

Pluspunten:

Working as a remote tutor/teacher, the pingboard allows me to connect to other members of the organization. It is a fantastic way to interact with and find out when particular employees are going on vacation or out sick. It has strong integrations as well, including the Outlook Out-of-Office integration. It is a dream to use.

Minpunten:

While it is a great product and does exactly what it sets out to do, in some businesses this may not be absolutely required. It is great for my company because we rely on each other so strongly, and since we are remote, it is nice to be able to put faces to names and have an intuitive piece of software. However, I could see this being slightly redundant in some organizations.

Useful for Managing Out of Office Time for Large Teams

Pluspunten:

The Google Calendar integration combined with Teams allows me to easily see who is in our out of the office on my team at a glance. It's also nice that I can look up co-workers who are not on my team, but I may be looking for.

Minpunten:

Editing Out of Office time is not incredibly intuitive. It takes far too many clicks to try to find a previously scheduled event and edit it. There should be an easier way to access your own events, rather than having to go through the Out of Office section of the app. The mobile app also does not allow for as much flexibility for managing your time off as the website does, which has been a bit frustrating when I'm trying to update Out of Office time on the go.

Great for growing companies

Opmerkingen: Pingboard has an overall slick and intuitive user-interface that runs contrary to most HR programs and initiatives.

Pluspunten:

As our company continues to grow, Pingboard has allowed me to keep updated on "who's who". I like how quick and easy it is to see who manages who, and what departments certain people are on. I also like the weekly email I get each, telling me who's on vacation, traveling for work, and who has an anniversary. Great conversation starters in the kitchen if I see them on a Monday.

Minpunten:

I have not found a way to stay signed-in when I go to Pingboard. It always asks me to "sign-in with Google". For how much I use it, I wish I could easily navigate to the homepage without this step. I also wish there was an easier way to update the company on my status (vacation, business travel, etc). I often forget to update Pingboard when I go on vacation.

Great for growing teams

Opmerkingen: More helpful than expected to have a visual rep

Pluspunten:

Color coding is helpful Search/ autofill is accurate Love that it's expandable or can hide what you don't need

Minpunten:

When you have a lot of departments the tree gets so wide and doesn't fit on the page. Should have a different orientation option so it could flow sideways

Very helpful on big companies

Opmerkingen: In our company there is constant growth, so trainees are assigned to assist a person with more experience. The Organization Chart allows us to see who the assistants are and who that person attends. It makes easier the communication within the company and our customers and improves response times since the emails reach the right people.

Pluspunten:

What I like about the software is that it organizes hierarchically and adequately all the workers of the company. It also provides all the necessary information about the person to be able to contact him or her.

Minpunten:

I think it's missing the option to show people by departments, for example IT Department, Human Resources department, etc.

Is like facebook but for your company.

Opmerkingen: I work on a company with 3 different locations (mine is overseas) since I won't be personally dealing with my coworkers, I like being able to know a bit of them before calling.

Pluspunten:

I like how user friendly the interface is. It has this facebook vibe where you can find any coworker's contact info, picture and birthday. Also being able to see an employee, and the people above and below him is pretty useful.

Minpunten:

Not really big complain, am not sure if it is my computer but I would like some sort of "remember login account" type of thing where you don't have to enter your email and password to get in but instead it auto-opens it.

No fuss, and even everyone outside of HR uses it

Opmerkingen: All employees can easily see org chart without having to ask HR team for assistance. Even in larger companies that I’ve worked for in the past, org charts were often manually produced by the HR team on either power point or other software and the results were often “clunky” at best.

Pluspunten:

It’s easily accessible to employees outside of the HR .org, which means they’re more likely to use it than other software programs that the HR team introduced to employees.

Minpunten:

If your org is mid sized or larger, the org chart itself starts to become harder to see. Would be nice if it partnered with our HRIS and automatically updated any changes.

Good experience so far!

Pluspunten:

I love that we are able to keep track of our employees and the information we need to care for them well. If employees use the features, we are actually able to see who is in the office, work anniversaries, birthdays, etc. - it's great! I also appreciate the Org. Chart feature as well, as this is how we visualize the structure of our company, and it is easy to edit.

Minpunten:

I wish there were even more reports that could be run to see who is sick, working from home, on vacation, etc. and how often they are doing this. But overall, I love the software.

Easy to Use

Pluspunten:

I like that I can easily use the app to update vacation time or sick time as I'm heading out the door to drive home when I'm not feeling well. It's easy to update employees on my plans for the day and easily syncs with Slack.

Minpunten:

It would be nice if it could track that Saturdays and Sundays are not valid vacation days. Then we could put a range in that included a weekend for taking vacation days.