Helpt Nederlandse bedrijven al 15 jaar
bij het vinden van de juiste software

Over JobAdder

JobAdder is een wereldwijd recruitmentplatform met één doel: recruitment vereenvoudigen. Ontdek hoe deze oplossing jou kan helpen - Ontvang nu een gratis demo.

Meer informatie over JobAdder

Pluspunten:

The customer support is nice and they try to be helpful with a very poor product.

Minpunten:

It is impossible to tell which candidates are on which job. The UI is inconsistent and there are constant updates that make the product so difficult to use.

Beoordelingen van JobAdder

Gemiddelde score

Gebruiksgemak
4,5
Klantenservice
4,5
Functies
4,2
Prijs-kwaliteitverhouding
4,3

Waarschijnlijkheid van aanbeveling

8,6/10

JobAdder heeft een totaalscore van 4,5 van 5 sterren op basis van 154 gebruikersreviews op Capterra.

Heb je JobAdder eerder gebruikt?

Deel je ervaringen met andere softwarekopers.

Reviews filteren (154)

Michael
Michael
Director in Australië
Geverifieerde LinkedIn-gebruiker
Human Resources, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Eerder overwogen alternatieven:

Great system with all requirements

5,0 vorig jaar

Opmerkingen: Really quick customer service and customer success team. Additional support when required.

Pluspunten:

Able to fully customise each screen and add new fields to meet our own requirements.

Minpunten:

Doesn’t have strong integration with Xero for retained work making it more manual than contingent invoicing .

Reactie Job Adder

vorig jaar

Cheers, Michael. Happy to hear you've been able to customise JobAdder to suit your requirements, as well as access quick support when needed. Thanks for passing on the feedback about the Xero integration as well.

Jay
President in VS
Geverifieerde LinkedIn-gebruiker
Werving en selectie, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

You'll struggle to find a better ATS!!

5,0 4 jaar geleden

Opmerkingen: I've implemented multiple applicant tracking systems. Our process for selecting JobAdder was thorough, b/c we had made some mistakes in previously deploying other products that looked great during the product demo, but after going live realizing the product made you hate your job and the support team made you want to strangle someone. My experience with JobAdder is a 9.0 on 1-10 scale. The truth is, no system is perfect...they all have their flaws. So we are extremely happy with our selection and looking forward to building our company and our processes around the current and future capabilities of their system.

Pluspunten:

it starts with the team and the culture/attitude of service and continuous improvement. Their culture cascades into every aspect of the business, from development, to product, to support, etc. The product is intuitive and easy to use. The support team is highly responsive and they are experts on their system, so little time is wasted by their support rep seeking answers to questions they should already have the answers to. It is very easy to configure. The product team is continually releasing helpful updates/feature enhancements to improve user experience. The integrations they've built bring significant functionality through their marketplace that not only offers enhanced features/capabilities, but saves time...a lot of it!

Minpunten:

They are working on most of my issues. They have an effective process for processing the user community's feature enhancement requests and adding meaningful requests into the product roadmap. The two things that I'd like to see is: 1) Multi column sorting, and 2) group update of any/every field in a record. There are other things, but the workarounds are acceptable.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Evenementenbureaus, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Straightforward ease of use

5,0 2 maanden geleden Nieuw

Opmerkingen: Very good. The software is very easy to understand

Pluspunten:

Very simple interface and easy to use. No complicated interface

Minpunten:

Nothing honestly. Job Adder has all that I needed.

Keeley
Managing Director in VK
Werving en selectie, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Eerder overwogen alternatieven:

Great system but major flaw with Job Board integration

3,0 5 jaar geleden

Opmerkingen: If you don't need to integrate with UK Job Boards, JobAdder is a very good system. The Support Team respond quickly and there are lots of training videos to help.
Unfortunately as we are struggling greatly with uploading applications, it is wasting us a lot of time. The alternative is to switch the application form back on however we risk candidates not applying for vacancies if they are not able apply easily via the Job Boards. For this reason, we are having to look for an alternative system. If we would have known about this feature during the demo, we would not have chosen JobAdder. As a recruitment company, we need the candidates experience when applying for jobs to be as easy as possible.

Pluspunten:

JobAdder is an all in one system which makes it easy for multiposting adverts onto Job Boards through to managing vacancies and candidates. It is very customisable and is great as a CRM as well as a recruitment management system for both Temporary and Permanent placements. It integrates with MailChimp and Xero which is also useful for us.

Minpunten:

The major flaw we have found is when applicants apply via the main Job Boards in the UK (TotalJobs, Reed, Monster and CV Library) they are diverted to an external application form where they have to reattach their CV. It doesn't pull the CV the candidate has in the Job Board. This means that candidates abort their application half way through which is putting a barrier in the way. As many applicants apply for jobs on the move, it's not likely they will have their CV to hand and saved on their phone. Most candidates will not come back later, they will just move onto the next vacancy advert. We turned the application form off, which means that we receive applications by email but we then have to manually upload them. If you regularly receive 50+ applications per role, this is then very time consuming. At this stage (Sept 2019) there is no update from JobAddder as to when they will be able to integrate with the UK Job Boards in the same way as Broadbean etc

Tim
COO in VS
Werving en selectie, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

Integration Options

5,0 vorig jaar

Opmerkingen: Great customer service and training. Great candidate tracking.

Pluspunten:

Love a few integrations already available for recruiting. Love the step-by-step training options.

Minpunten:

Would like more integration options for light industrial staffing. Most partners price for large margin clients and light industrial companies have high volume but low margin. Pricing and cashflow are more critical for our space. JobAdder is currently slight more designed for direct placement services rather than high volume recruiting.

Reactie Job Adder

vorig jaar

Thanks for the great feedback on our high volume temp solution, Tim. We have some really exciting developments in this space coming this year, so keep an eye out for our product updates. Glad to hear you've had a good experience with us so far.

Stefano
Stefano
Vice President in Canada
Geverifieerde LinkedIn-gebruiker
Facilitaire diensten, 201-500 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Eerder overwogen alternatieven:

Shiny when sold, nightmare when used

1,0 2 jaar geleden

Opmerkingen: At sales stage Jobadder seemed to tick all the boxes. Seemed one step ahead in terms of integrations and to be providing an overall array of features that fit our needs. Once we got to use it, it has been a terrible, painful experience. We deeply regret choosing Jobadder and despite investing additional $ in the top setup package, we will now be looking to move to a different ATS after only 6 months. We stronbgly suggest you to look carefully into how each feature you care about works, because it will likely work differently than you expect. In detail, this why we think this has been a terrible choice for us:
1) There is literally no automation. Yes, there are email templates, yes, there are contracts embedded through hello sign etc, but everything must be triggered by a human. Moving candidates, send email etc. Nothing can be automated to a level we would have expected in 2022. Auto rejection email? Nope, move candidates in rejection stage, select all candidates, select action, select email, repeat every day of your life.
2) Jobadder is not the same product in all markets. Some features may or may not be available in the country you choose to put you data on. It's bizarre. 3) We got sold a product that should integrate with Aircall. We must record voice interactions as part of candidate note and this did all we needed. Aircall integration is left right and centre everywhere. Could not get it to integrate correclty. Took 5 months of tickets for support to come back with t

Pluspunten:

Cheaper than others for 2 users or less

Minpunten:

No Automation Byzantine UI - Poor UX Integrations not available in some servers Aircall integration does not work Slow, time add up when used intensively Poor knowledge base Poor reporting features

Reactie Job Adder

vorig jaar

Hi Stefano, We're sorry to hear that your experience has been far from great and we appreciate the time you took to provide us with your feedback. We understand your frustration regarding what was promised and what was delivered, especially around the automation piece and the integration with AirCall. Our team will work with yours to solve these issues for you. Thank you again for taking the time to let us know what's not working, and giving us the opportunity to set it right. The JobAdder Team

Trevor
Partner in Canada
Human Resources, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

Never been more efficient and timely

5,0 4 jaar geleden

Opmerkingen: Conversion over to Job Adder from our previous ATS was straightforward, we had to some database clean up, but nothing that was a challenge. The usability, search function and the amazing customer support staff have made this product exceptional. After experiencing four other ATS systems for a year each in our search for the right one, I can say unequivocally that Job Adder has made our organization stronger, our company deliverable more consistent, and our output more efficient. It's an amazing product.

Pluspunten:

I love the ability to quickly update information on candidates pulled into the search long list. Managing candidates is a piece of cake through their search function, every single candidate I speak with believes I have known them for years. Also the ability to update candidate information on the fly, while one the phone easily has made for a database richness that we haven't had before.

Minpunten:

As the new software upgrades take place you end up working between the old and the new interfaces which operate slightly differently. No big deal, but it will be nice when it is all consistent. Would also be nice to be able to set the default number of candidates in a long list to a number higher than 20.

Kim
Sr. Account Manager/Recruiter in VS
Werving en selectie, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

Easy to use!!

5,0 4 jaar geleden

Opmerkingen: I use the candidate search on a regular basis, I find it saves me time searching for candidates with specific skills. Overall I think JobAdder is an excellent tool! I'd love to continue to learn more ways to use it!

Pluspunten:

JobAdder is so easy to use, it's pretty self explanatory, you can figure things out by searching around. I love the simple layout. I also that it has helped me become paperless. All notes are in each candidate file, I have access to information at all times. I also love the mobile app.

Minpunten:

Sometimes I think going through applicants is cumbersome and time consuming. On the quick view of an applicant, I wish I could easily look at the resume, and mark them reject. Or delete them from that screen, as in out of site, out of mind.

Bonnie
Sr. Technical Recruiter in VS
Informatietechnologie en -diensten, 201-500 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

JobAdder review from a Technical Recruiter's perspective

5,0 4 jaar geleden

Opmerkingen: JobAdder's support throughout has been exceptional. I was part of the team to implement the product and they worked with us to customize the product and assisted us with adapting our workflow to JobAdder, making suggestions on how to utilize features of JobAdder to enhance our process.

Pluspunten:

JobAdder makes tracking a candidate from the first contact to placement easy. One of the new features where you can view and modify candidate information without actually opening the candidate in another tab is really a time saver. Going along these same lines, the "New" Job Dashboard makes evaluating new applicants and reaching out to them quick and efficient.

Minpunten:

Emails received from candidates are not automatically logged to a candidate record unless the email thread originated from JobAdder.

Nik
Recruiter in Oekraïne
Geverifieerde LinkedIn-gebruiker
Human Resources, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer
Bron: GetApp

Eerder overwogen alternatieven:

Good tool 9 out or 10 for me

5,0 4 jaar geleden

Opmerkingen: Can't imagine myself without this tool

Pluspunten:

Cost Tracking Talent pipelining User Interface

Minpunten:

I wish its PeopleAdder extension worked with google accounts as well as it does with Microsoft. It is a Google thing I reckon.

Yvette
Director / Principal Recruitment Consultant in Nieuw-Zeeland
Human Resources, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

JobAdder is a fabulous product...

5,0 vorig jaar

Opmerkingen: Good. The response to any problem is very swift and the staff are friendly.

Pluspunten:

The system is easy to navigate, with each of the pages linked to others, saving a lot of time.

Minpunten:

The JobAdder development is constantly making improvements, and new service providers / Add-ons are regularly added, and yet some of the basics don't seem to get finished...like updating the Contact screen so that is is the same as the updated Candidate screen. I've made numerous practical improvement suggestions and yet to see any of them implemented.

Reactie Job Adder

vorig jaar

That's high praise indeed, Yvette! I love that you had a hand in recommending JobAdder to your new employer. Thank you. Please do continue providing feedback on the product as our team does review suggestions, even if they aren't currently on our roadmap.

Mike
Recruitment Consultant in VK
Human Resources, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

Job Adder review

5,0 vorig jaar

Opmerkingen: Good

Pluspunten:

Very easy to use and set up for the recruiter, not the manager to check on KPI's

Minpunten:

Nowhere to put NI Number. Makes you renew jobs on your website every 4 weeks.

Reactie Job Adder

vorig jaar

Thank you for your feedback, Mike. Regarding the NI number, you can add custom fields to records to input and display this data. Please contact our customer support team to set up custom fields in your account.

Sharon
Director in Australië
Human Resources, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer
Bron: SoftwareAdvice

JobAdder review

5,0 5 jaar geleden

Opmerkingen: Great firm, evolving and leading product

Pluspunten:

Hi have been a customer of Jobadder for over 5 years Support has always been responsive and impressively no glitches even though we are in WA Also when I was working with NFP Disability Services, I reached out and there was offer of support I love how Jobadder is now being more intuitive like when moving contacts to other companies it makes the comment, removing the requirement to make the record card note

Minpunten:

And whilst Im sure there is lots of content and video on help would be really good for refreshers like most used functions perhaps? Who has the time to self navigate? Perhaps yearly webinars these are the not to be missed new functions

edward
MD in VK
Financiële dienstverlening, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

JObadder a good choice

4,0 vorig jaar

Opmerkingen: very good

Pluspunten:

the support is excellent the system itself is good

Minpunten:

better intergration with linkedin without the recruiter license would be good

Reactie Job Adder

vorig jaar

Delighted to hear that you are happy with our support and product. Thanks for taking the time to write us a review!

Courtney
Recruiter in VS
Werving en selectie
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer
Bron: SoftwareAdvice

Love the Simplicity!

4,5 8 jaar geleden

Pluspunten:

We evaluated a TON of different CRMs in our recent software conversion, and I was struck immediately by the very clean look and feel to Jobadder. In fact, within 10 minutes into the demo I recall thinking "Ok! We found it!" It seemed (and still seems) very intuitive and easy to use. We love that it's web-based (our previous system was not), so is of course accessible at home, remotely, or at the office. The Jobadder support team is always friendly and easy to work with and although I can't exactly tell if they're smiling as they're responding to our support requests, it seems like they are!

Minpunten:

We were seeking a CRM that was more intuitive and more simple than our previous one, which Jobadder is. With any transition to seemingly the other end of the spectrum, there are just a few things that we had previously that we wish we still did. For our company in particular, we would ideally like a bit more line-of-business separation of data, but we have been able to work with Jobadder just fine. And there were a few small issues that we weren't fully aware of until the conversion time, but the Jobadder folks were able to talk us through all of our options.

jodi
President in VS
Werving en selectie, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer
Bron: SoftwareAdvice

JobAdder Review

5,0 4 jaar geleden

Opmerkingen: My team and I use this software daily to track jobs, applications, candidates etc. Without it we would be using wonky spreadsheets without any integration

Pluspunten:

The desktop (like your dashboard) has two different viewings, both can give you a great glimpse of where your jobs and candidates are at

Minpunten:

Maybe the cost, but after reviewing various others, JobAdder fell nicely into an affordable space for its features and graphics

Lisa
Recruiting Associate in VS
Werving en selectie, 51-200 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

How user-friendly is JobAdder?

5,0 4 jaar geleden

Opmerkingen: Excellent

Pluspunten:

Very user friendly and love the Folders feature

Minpunten:

Reporting features and reports that can be used for sales metrics

Darryl
Senior Project Manager
Computersoftware, 10.000+ werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer
Bron: SoftwareAdvice

Custom Data Extract by JobAdder

4,0 8 jaar geleden

Opmerkingen: I engaged JobAdder to do a custom data extract of 127k rows for us. The export came out perfect, exactly what we were looking for. Very economical too.

Pluspunten:

Very happy : the service, everyone has been great to deal with, friendly, happy & professional Very happy : the turnaround time of the entire thing, from start to finish in a couple of days is excellent Very happy : the end result, the data is just what we wanted, and the mockup/preview that let us confirm what we wanted worked well

Minpunten:

Could be improved: the delivery method below via FileZilla & winzip is unnecessarily convoluted and many corporate PCs are locked down and do not have the ability to download / install applications, and even if they do, will just have to go back and uninstall them as soon as they're finished. The way you did the mockup via dropbox was far and away a superior delivery mechanism and I would entreat you to investigate shifting to using that for the delivery of the finished product also.

Martin
Office Manager in VK
Werving en selectie
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer
Bron: SoftwareAdvice

Great product with great support

5,0 8 jaar geleden

Pluspunten:

JobAdder is a great cloud based CRM solution for the recruitment industry. It has a really simple and intuitive user interface across desktop and mobile platforms and integrates well with social networks and Outlook. It has all the functionality required to effectively manage the recruitment process, but in a much simpler and pared down way than other solutions. What's great is that as a vendor, the JobAdder team offer awesome support and are constantly developing the product to suit the end users. The reporting tools are excellent also. Overall, a great product and quite simply the best recruitment CRM we've used.

Minpunten:

Nothing to say here other that if there's something that's not working as it should, the support and development team at JobAdder are great at resolving it.

Catarina
Compliance Team Leader in Australië
Ziekenhuis- en gezondheidszorgbranche, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Efficient and easy

5,0 vorig jaar

Opmerkingen: Love it, no complaints at all.

Pluspunten:

It's very user-friendly and well organised, we very rarely think of a feature that could make it better.

Minpunten:

That there isn't a quick view of someone's compliance status.

Reactie Job Adder

vorig jaar

We're glad to hear your feedback, Catarina! We have big plans around compliance, which we will notify you about once released.

Tavis
Manager in Australië
Geverifieerde LinkedIn-gebruiker
Human Resources, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

JobAdder Review

5,0 5 jaar geleden

Pluspunten:

Ease of workflow makes the recruiter able on with their job

Minpunten:

Nothing, if we find an issue it fixed almost straight away / next day

Cassandra
Owner in Australië
Werving en selectie, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Great use, but overpriceed

4,0 vorig jaar

Opmerkingen: It has been ok, although recently I have had more problems accessing customer service

Pluspunten:

User friendly, easy to navigate. I also like the help feautre as it takes it through step by stpe

Minpunten:

The search functionalities and the people adder use to be better

Reactie Job Adder

vorig jaar

Hi Cassandra. We're really proud of our in-product learning experience and will pass on your kind feedback to the team. I'll also alert them of your concerns around accessing customer support.

Simone
Recruitment Consultant in Australië
Vastgoed, 51-200 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Review of JobAdder

5,0 vorig jaar

Opmerkingen: Fantastic.

Pluspunten:

The ease of ability to view your own jobs, track candidates, post job ads etc.

Minpunten:

The ability to search our own database for candidates for new jobs is not as efficient as using say SEEK or LinkedIn Recruiter.

Reactie Job Adder

vorig jaar

Thanks for providing your feedback! I would suggest using Quick Search, Saved Searches or Boolean Resume Keyword Search to supercharge your searching.

debbie
director
Werving en selectie, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer
Bron: SoftwareAdvice

okay but not as easy as other programs

3,0 7 jaar geleden

Opmerkingen: I like to be able to see things easily i don't need all the fancy bells and whistles - i like to be able to search for candidates by skills , link clients, candidates into jobs, and be able to see open jobs easily. I liked the format of the old fastrack - they have now deleted and brought in a new system which is awful so had to change to job adder which is not as good as the old fasttrack

Pluspunten:

Linking jobs to candidates , clients to candidates linking. - it holds all the information that you require.

Minpunten:

I dont find it straight forward a bit complicated. Finding applicants and seeing what jobs you have open and what stage those jobs are at is the main feature that recruiters look for in a program. I dont feel that job adder does that as good as the old fastrack system does - not the new version

Austin
IT Consultant
Computersoftware, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer
Bron: SoftwareAdvice

I love reporting statistics

5,0 7 jaar geleden

Opmerkingen: I am very impressed with the User interface of this application. The report and the visual statistics are best here. The graph shows a very easy to understand format to read data. Helps greatly with recruitment.