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Over eZee Absolute

eZee Absolute is een cloudgebaseerd hotelbeheersysteem dat de dagelijkse activiteiten van een hotel automatiseert en de hotelinkomsten verhoogt.

Meer informatie over eZee Absolute

Pluspunten:

We need to check all the reports for everyday morning meetings, so this software giving us all the reports like revenue for last night, nest month forecast,actually every-tings.

Minpunten:

Every month they are doing monthly maintenance that time they stop the system 2 to 3 hours. I think they need to think about it or they can setup the desktop based module.

Beoordelingen van eZee Absolute

Gemiddelde score

Gebruiksgemak
4,6
Klantenservice
4,7
Functies
4,6
Prijs-kwaliteitverhouding
4,6

Waarschijnlijkheid van aanbeveling

9,0/ 10

eZee Absolute heeft een totaalscore van 4,6 van 5 sterren op basis van 385 gebruikersreviews op Capterra.

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Reviews filteren (385)

Shaharuzzaman
Shaharuzzaman
Assistant Manager in Bangladesh
Geverifieerde LinkedIn-gebruiker
Horeca, 201-500 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Great Experience with eZee Absolute

5,0 4 jaar geleden

Pluspunten:

I familiar with eZee Absolute from my last organization. I liked most of this PMS features, such as - Revenue Management System, OTA Management, Booking engine, Reporting system, Sales & Reservation module. Being a sales man I always prefer easy and smooth operating system, which is totally providing by eZee Absolute. specially I would like to share one thing about eZee Absolute supporting team - they are very much smart and supportive. If I found any kind of difficulties, I can find out myself through YouTube tutorial. On YouTube lots of tutorial available. eZee Absolute PMS is fully internet based PMS, that's way i can always use this PMS from my laptop or mobile from Outside of property.

Minpunten:

eZee Absolute is little bit slow due to fully internet based PMS. Sometime i found myself waiting for Hi Speed connection for access eZee Absolute. They should think about alternative way like desktop based.

Reactie eZee Technosys

4 jaar geleden

Hi Shaharuzzaman, Thank you for your detailed review. We're glad to know that you find eZee Absolute easy to use and it's meeting your expectations. Addressing your cons, we will surely share this to the concerned team. At eZee, we're always trying to enhance our products and improve the user experience. And we assure you that with time, you will not face any such issues; and have a seamless experience with us. If you'd like to share any more suggestions, please drop an email on [email protected]. Regards, Team eZee.

Abhinav
Director in India
Horeca, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Best hospitality solution in india which I have used.

5,0 11 maanden geleden

Opmerkingen: Overall it is the best. Once you learn and had command on the process and modules it serves you at upmost.

Pluspunten:

Detailing to the concept of hospitality. Hospitality is a complex industry and ezee has been so far the best to reach next to the complete solution.

Minpunten:

It's very long process to learn as to many things in a place.

Ajay
Front office manager in India
Horeca, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Onboarding process goes smooth

5,0 2 weken geleden Nieuw

Pluspunten:

Good Service &onboarding goes smooth from account manager

Minpunten:

There is not any cons for this software & ezee

Alexandra
Owner in Verenigde Arabische Emiraten
Horeca, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Badd- made me do already doble bookings

2,0 vorig jaar

Opmerkingen: Not great. At the beg thought it was going to work but the system had too many mistakes

Pluspunten:

Easy to use, kind staff. It has potential to be better

Minpunten:

Glitches in the system, did not help. Just helped the app to confirm walk ins

shubham
owner in India
Horeca, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

eZee Cloud Solution: A Game-Changer for Hotel Operations

5,0 3 maanden geleden

Pluspunten:

The extensive range of features in eZee Cloud Solution—from reservations to reporting—has helped us unify our operations under one efficient system, improving both staff productivity and guest experience.

Minpunten:

eZee Cloud Solution has brought valuable improvements to our daily management. A few enhancements would make it an unbeatable solution for the hospitality sector.

Yash
IT Department in India
Horeca, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Great Software and Great service, they are ready to help you 24/7. Highly recommended Channel manager and Booking Engine Service

5,0 8 maanden geleden

Opmerkingen: Great job on handling that customer's issue quickly and professionally I was completely impressed with their professionalism and customer service.

Pluspunten:

I received outstanding customer service marked by prompt, courteous assistance and a genuine effort to resolve my issue. The team's attentiveness and effective communication made for a seamless and highly satisfying experienc

Minpunten:

Great job on handling that customer's issue quickly and professionally I was completely impressed with their professionalism and customer service.

Javen
Group Revenue Manager in Singapore
Horeca, 11-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Eerder overwogen alternatieven:

Good PMS for Small Business, but in terms of Revenue Management, I prefer Cloudbeds

4,0 4 maanden geleden

Opmerkingen: So far all good. Nothing particular. The PMS is well functioning, CM need improve to be more flexible (allow us to adjust the pushing rate to OTA, eg increase or decrease certain % or amount for specific OTA)

Pluspunten:

1) The data presentation on Dashboard, data analysis graphs. Good UI Design 2) The customer support team is good, response promptly. Smooth on-boarding experience 3) Highly customizable, especially for building a hotel booking website. Easy to setup promotion and packages on hotel own website, which I like most.

Minpunten:

The eZee Mint is not as good as third party dynamic pricing tools. eZee need consider open API connection with those leading dynamic pricing tools - PriceLab, RoomPriceGenie. eZee Mint need a lot of manual input to adjust the rate

NAGARAJU
Admin in India
Horeca, 51-200 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Ala Beach Resort

5,0 7 maanden geleden

Opmerkingen: ezee is really very nice integrated software and user friendly too.

Pluspunten:

User Friendly, and easy to train staff in few days.

Minpunten:

folio merging with the checked in rooms, with arrival rooms.

SOMANAND
MANAGING PARTNER in India
Horeca, 51-200 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

good product more customization needed

4,0 8 maanden geleden

Opmerkingen: Overall the experience was good. Its a value for money product with all the cutting edge features a property needs in today's day and age to mange the property from any remote corner of the world seamlessly.

Pluspunten:

User friendly Scope for modification if staff does any mistake in the PMS Cloud Software so accessible from anywhere Owner app Dashboard is a good feature

Minpunten:

Lack of Customization for smaller properties Less Handholding during training sessions

Annie
General Manager in India
Horeca, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Excellent customer support.

5,0 7 maanden geleden

Pluspunten:

The software is easy to use, user friendly and the account manager [sensitive content hidden] gives the great support.

Minpunten:

There are no cons for this eZee Absolute, currently everything is working fine.

MUNDIR
Operation Executive - Corporate in India
Horeca, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

User friendly

5,0 7 maanden geleden

Opmerkingen: The software is very easy and more user friendly

Pluspunten:

I like from your software the reservation option, the quick search was very useful, the report side was absolutely good.

Minpunten:

eZee absolute your support team amazing and chat chat support was very useful.

BISWAJIT
MANAGER in India
Horeca, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Ease of Use and User friendly

5,0 7 maanden geleden

Opmerkingen: Overall experience is very good till now .

Pluspunten:

The main thing i like the most while using ezee absolute is the reports and sms .

Minpunten:

Iam using from long time and i like everything.

Dharmender
Front Office Manager in India
Horeca, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Easy to Use

5,0 9 maanden geleden

Pluspunten:

cloud based software. The best part is hold the inventory

Minpunten:

Is the self mapping of the OTA that need to be implemented

Prathamesh
owner in India
Horeca, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Streamlining Hotel Operations with eZee Cloud Solution

5,0 4 maanden geleden

Pluspunten:

eZee Cloud Solution offers a wide range of features, from reservations and front office management to housekeeping and reporting. This all-in-one solution simplifies hotel operations significantly.

Minpunten:

Overall, eZee Cloud Solution has been a valuable asset to our hotel. It has streamlined our operations, improved our efficiency, and enhanced our guest experience. With a few minor improvements, it could become even more indispensable for hospitality businesses.

Arun
manager in India
Horeca, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Good support

5,0 7 maanden geleden

Pluspunten:

outstanding customer support team is always happy to help. They're friendly, knowledgeable, and ready to answer any questions you might have.

Minpunten:

We have not come across such dislikes so far Good support we have received, so no problem

kailash
F & B Manager in India
Horeca, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

better

5,0 2 jaar geleden

Opmerkingen: good working

Pluspunten:

like know its over all best ezee optimus and Ezee absolute Good Work

Minpunten:

Its Good Serviese But Please Some More Speed Over All Best

Vishal
Front Office Executive in India
Horeca, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

One of the best Hotel Management software.

5,0 8 maanden geleden

Pluspunten:

All the operations had been designed with feasibility.

Minpunten:

as there is always a room of improvement but still in this all needs are fulfill.

Sourav
Manager in India
Horeca, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Ease Of Use

5,0 7 maanden geleden

Pluspunten:

Its a very user friendly software and the main thing is connectivity with OTA.

Minpunten:

We are using from the long time and i didnt find anything that i least like.

Manjunath
Partner in India
Horeca, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Review of Ezee Absolute

5,0 8 maanden geleden

Pluspunten:

Very less time-consuming, Features can be modified, No errors in reservation.

Minpunten:

Options for remarks are not available for Blocking rooms.

Gayathri
Receptionist in India
Horeca, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Its very good experience

5,0 10 maanden geleden

Pluspunten:

The most liked in ezee is the customer support we get quick response.

Minpunten:

As of now nothing we are good with ezee support

shankar
Revenue Manager in India
Horeca, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Excellent

5,0 7 maanden geleden

Pluspunten:

very easy to use. [sensitive content hidden] is very supportive.

Minpunten:

easy to operate. fresher can use easily

Ishfaq
FRONT OFFICE in India
Horeca, 11-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Good software

5,0 4 maanden geleden

Opmerkingen: eZee absolute is very easy assecible and have all well featured as compared to other pms like ids, one click etc.your customer support is very supportive especially M. sandeep Mishra and Arshad Ahmad.

Pluspunten:

As the name Indicates it is very to operate

Minpunten:

Nothing is least every thing is good and fine

Ashish
Reservations in India
Horeca, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Very effective and Quick response.

5,0 12 maanden geleden

Opmerkingen: Excellent and very user friendly for the management.

Pluspunten:

Easy to use and very smooth processing time.

Minpunten:

Nothing in Particular everything works fine.

Nikhil
FOM in India
Horeca, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

User Friendly

5,0 6 maanden geleden

Pluspunten:

We are using for the long time and it is working smoothly.

Minpunten:

Till now we are not find any difficulties using this software.

AYUSH
Owner in India
Horeca, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Good Support

5,0 9 maanden geleden

Pluspunten:

Check-in, reservation facility, email facility, feedback facility

Minpunten:

wake up call reminder should be there. if client has only purchased the PMS then rate threshold option should be there.