Over Odoo
Open source set van geïntegreerde zakelijke toepassingen voor CRM, POS, website, e-commerce, verkoop, accounting, magazijn, HR, project en marketing.
Odoo survey is the good option for quick start surveys.
The initial implementation was painful to say the least.
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Bart
Odoo, een ware openbaring als je met andere paketten hebt gewerkt
Opmerkingen:
- Positief, het heeft wat tijd gekost om iedereen op een lijn te krijgen
- Als je uit een spreadsheet gedreven omgeving komt ben je de flexibiliteit wel kwijt, dit geldt echter voor alle ERP systemen
Pluspunten:
- All-in-one, alle data in een systeem, geen koppelingen, geen download en upload - Gebruiksgemak - Flexibele rapportage
Minpunten:
- Financieel is wel even wennen zeker als je een ander pakket gewend bent - Implementatie tijd, door zijn geintegeerdheid moet je heel goed weten waar je mee bezig bent
Tufik
Mijn eigen ervaring
Opmerkingen: Ik denk dat open source software beter is dan closed source software, want als je open source software gebruikt, bezit je die eigenlijk, en dit is een hoge veiligheidsfactor, maar closed source software huur je die software.
Pluspunten:
Heb je een bedrijf, dan heb je een bedrijfsmanagementprogramma nodig, en hier wil ik je vertellen over odoo. Het is een eenvoudig systeem voor het beheer van werknemers op afstand en het plannen van bedrijfsmiddelen.U kunt ook de financiële status van uw bedrijf en uw saldi volledig synchroon kennen, zodat u de zwakke plek in uw bedrijf kunt ontdekken en deze onmiddellijk kunt versterken. het organiseren van meetings en calls met klanten en medewerkers, het is, kortom, een geïntegreerd softwarepakket om Work efficiënt en volledig onder controle te houden. odoo is een Belgisch bedrijf dat begon met tien werknemers en nu meer dan 9 regionale kantoren over de hele wereld en 5 miljoen gebruikers heeft.
Minpunten:
Wat betreft een open source-programma, ik denk dat er bijna geen defecten zijn. De programmeertaal is Python, en het is heel gemakkelijk, maar misschien moet je code kopen voor een goedkope prijs.
Bobby
Bizar slechte klantenservice, eindgebruiker is nummertje.
Opmerkingen: Mijn persoonlijke ervaring is niet goed, Odoo gedraagt zich zeer arrogant, en komt niet met concrete oplossingen, eindgebruikers zijn de klos! Als je voor Odoo gaat, denk dan eerst goed na, test alles door, en betaal pas als alles werkt!
Pluspunten:
Functies, voor een goede prijs. Maar dan moet het wel werken zoals geadverteerd, en dat doet het niet.
Minpunten:
Je bent voor het koppelen van een webshop afhankelijk van een 3e partij, de connector waar wij mee werken werk vanaf dag 1 niet goed. De developer van deze connector heeft het bijltje erbij neer gelegd. En Odoo zelf, doet niks om de eindgebruiker te helpen, en verwijzen naar onze partner, die net als ons ook niks kan. Als je een platform aanbied met plugins van 3e partijen, controleer dan op zijn minst de kwaliteit, en als de developer zijn afspraken niet nakomt, dan verwijder je deze van het platform todat ze hun afspraken nagekomen zijn. Als je als eindgebruiker niet betaald word je meteen afgesloten, maar als je een flut-plugin online zet, dan mag je hier geld mee verdienen en je bent niet verplicht om service te verlenen en het probleem op te lossen. Bizar!

Amjed
Revolution in ERP systems
Opmerkingen: We are still implementing Odoo in our company and still not going live, but at this point everything is going great.
Pluspunten:
Odoo is one of the best ERP systems in the world, I like that Odoo is an open source and can be easily customized to cover all your needs in any type of business. We are still implementing Odoo and I like how easy and flexible is the system. Also, it covers everything about any business type to be analyzed.
Minpunten:
It is somehow hard to learn and as an administrator you need to know many things and it does not have many learning sources on the internet.
Overwogen alternatieven: Dynamics 365 en SAP Business One
Aline
The best Open-Source ERP
Opmerkingen: Odoo is a very good workflow management software. It offers a variety of powerful and intuitive tools that simplify the management of finance, accounting, human resources and sales. The user interface is very intuitive and easy to learn, allowing me to start managing projects quickly and efficiently. The software is fully customizable with additional modules available that allow users to create workflows tailored to their specific needs.
Pluspunten:
Odoo offers a multitude of features that can be adjusted to specific business needs, and is very easy to use. In addition, the platform is kept up to date and is constantly improved with new features and updates to adapt to developments in technology and business.
Minpunten:
some advanced features like cloud services integration can be cumbersome to set up. Additionally, there are limitations in its ability to automate certain processes and to perform complex tasks.
Overwogen alternatieven: Oracle Primavera Cloud
Overgestapt van: HubSpot CRM
abliz
Very hard to customize
Opmerkingen: In order to learn the functionality of ODOO, I personally signed up for membership and paid for full year. After signed up, i found some of the tutorial video cannot accessable with my membership. then I become the learning partnership and paid 990 dollars for a year. Then, from that week, I watched tutorial video and start to learn with more details. However, today I received an email, they said I used extra" and force me to upgrade to "enterprise type" and treat me to deactivate my account if i dont upgrade. Here is the emailDear Odoo user,We have detected more users and/or apps* (*Odoo Online only) in use than provisioned for in your current subscription. A quote has been automatically created to adapt your subscription to the extra usage.....Please note that if you fail to regularise this situation before 2023-03-23, we will have no choice but to deactivate your Odoo database."So, that is not true you can use all apps with your subscription, and it is not also true to use this system in your business the whole day, if you run your business 10 hours a day and 7 days a week, you will have to pay extra forcefull , otherwise they will activate your database.
Pluspunten:
May be, it is good for very simple operational business, like little restaurant, or little store. If you dont need to customize, it is easy to use and easy to learn.
Minpunten:
At the beginning , it seems easy to use, but in real practice, very hard to customize. After adding or changing the basic functions, they dont work as expected, especially, the purchase, sale and inventory numbers are not coordinating.
Jayvee
Odoo: A Flexible, Scalable Business Management Platform
Opmerkingen: I appreciate the software's modularity and adaptability, which permit me to tailor the platform to my organization's specific requirements. I have access to a comprehensive set of tools for managing various aspects of our business operations thanks to the software's numerous modules and features.Although the user interface and technical complexity of some of the modules have presented some challenges, I have found that the available resources, such as documentation and support, have been helpful in overcoming these obstacles. Additionally, I value the global user and developer community's ongoing contributions to software enhancement.Overall, I believe that Odoo is a powerful and scalable software platform that can assist businesses of all sizes and industries in better managing their operations.
Pluspunten:
There are a number of things about Odoo that I like as an employee who uses it. First and foremost, I appreciate that it is an open-source platform, making it extremely customizable and flexible. Because of this, I am able to customize the software to meet the particular requirements of my organization and to modify it as our requirements change over time.I also like the software's modular design, which lets me choose and use only the modules that are relevant to my job and duties. Because of this, the software is easier to use and more streamlined, and I don't have to deal with too many features and functions.Additionally, I like that Odoo offers both cloud and on-premise deployment options, allowing me to select the method of deployment that best suits the requirements and preferences of my organization.Overall, I believe that Odoo is a highly adaptable and scalable software platform that can assist businesses of all sizes and sectors in better managing their operations.
Minpunten:
As an employee who uses Odoo, I believe that a few things could be improved. Something that I like least about the product is that the UI can be to some degree confusing and overpowering at times, especially for new clients who are curious about the product. Although the software's modular design is generally advantageous, it can make it challenging to navigate the various modules and features, which can be frustrating.Another problem I've encountered is that configuring and using some of the software's modules might necessitate more technical knowledge. Even though there are resources to help users with implementation and support, it can still be hard to use all of the features if you don't know a lot about the technology behind them.I have found that the expense of a portion of the undertaking releases can be a bit high, especially for little and moderate sized organizations with restricted financial plans. Even though the community edition is free, it might not have all the features and functions that some businesses need, making it hard to justify the enterprise edition's price.

Elizabeth
An open-source business solution
Opmerkingen: The setup is easy, it has many integrated solutions for sales, procurement and inventory, its menu is easy to navigate, and its cost is relatively cheap compared to other similar platforms.
Pluspunten:
Something that I like about Odoo is that it is not a closed platform, but rather that it has an open-source development model, this is excellent since it has a community that provides many usability contributions. It has an all-in-one platform concept, it is a CRM, an electronic commerce manager and project management, it is a very well-integrated platform.
Minpunten:
If you're from another platform and you want to migrate a lot of data, it will be a bit complex, it's not that easy, it's something developers should work on, to avoid so many frustrations. Its platform sometimes presents certain Bugs and lags which causes the work to be delayed, it still needs better optimization. Although it has an open source community, it still lacks a section of tutorials and proper guides for users.
Geverifieerde reviewer
Odoo is not easy to setup
Opmerkingen: We still using odoo for our business. It's hard to use and understand, but everything it's connected. You can create an invoice and make a project automatically, create and issue and add followers+client. But it's really expensive if you need customize the tool.
Pluspunten:
All proccess of your business inside one place.
Minpunten:
Odoo has a lot of features like another ERPs but it's really hard to get it working without get a lot of effort on coding features. There are a lot of features without enought development. If you need to add some easy feature like "don't show to client some stuff" you need to develop this and it cost money. Lot of pieces to join but those don't be so good yet.
Udim
Fantastic product!
Opmerkingen: My experience with Odoo has been positive overall. The software is user-friendly and easy to navigate. The various modules offered have allowed me to streamline my business processes and improve efficiency. The customer support team has been helpful in addressing any issues or questions that arise. Overall, I am satisfied with my decision to use Odoo for my business needs.
Pluspunten:
I like Odoo's comprehensive suite of business applications that cover everything from accounting to project management. The software is user-friendly and customizable, allowing businesses to tailor it to their specific needs. Additionally, Odoo's open-source nature means that there is a large community constantly contributing to its development and improvement.
Minpunten:
There are a few aspects of Odoo that I find less than ideal. One is the complexity of the system, which can make it difficult to navigate and use efficiently. Also, the user interface can be overwhelming and cluttered sometimes, which can slow down productivity. Finally, the software updates can be time-consuming and disruptive to workflow.
Geverifieerde reviewer
Odoo review
Opmerkingen: In general, it is a good platform at an affordable price, which makes a lot of work easier.
Pluspunten:
A good tool for managing various businesses in organizations, it is very useful in managing CRM operations, helps in managing daily accounts, and is useful in managing books. It is a comprehensive tool for managing accounting work.
Minpunten:
Customer support needs updating, you need a guide or video tutorial for training on this platform before use, some features must be added that make working on the platform easier.
Cris
Highly recommended CRM for businesses looking for a powerful and flexible CRM solution
Pluspunten:
Odoo CRM is a complete customer relationship management platform that provides a number of features intended to assist organizations in managing their customer interactions, sales funnel, and marketing initiatives. Because of the platform's high degree of adaptability, it works well for companies of all sizes and in all sectors.The user-friendly, aesthetically pleasing, and intuitive user interface of Odoo CRM is one of its most distinctive qualities. This makes it simple for sales teams to locate the information they require quickly and manage their activities effectively. The platform also comes with a number of automation features that may be used to boost efficiency and optimize sales procedures.The sophisticated reporting and analytics capabilities of Odoo CRM are another important benefit. The platform comes with a number of pre-built reports.Overall, I highly recommend Odoo CRM to businesses looking for a powerful and flexible CRM solution. Its intuitive user interface, advanced reporting capabilities, and extensive integration options make it a great fit for businesses of all sizes and industries.
Minpunten:
The fact that the platform's pricing is based on the number of users could make it more expensive for larger teams or businesses, which is one potential disadvantage of Odoo CRM.

Ayush
Best in the CRM Business
Opmerkingen: Overall experience is pretty well productivity increase up to 15% while using this.
Pluspunten:
Odoo CRM is very easy to use any newcomer can easily understand UI/UX. Odoo can help to organize your database into right manner. You can track all your customer activity from creating a lead to close the lead.
Minpunten:
Little bit slow sometime. but overall it is very good.
Rajiv
Oversold and Underdelivered
Opmerkingen: We purchased Odoo just about a year ago. We saw the potential it had, which drew our appeal. We began implementation and as it proceeded, we hit several points where we had to push back our launch date. We had (and still have) several bugs and issues with the software we face on a daily basis. We invested over double our initial budget on service hours and had to go back and forth with various Odoo Sales Team members just to be compensated for a chunk of the time reimbursed for issues that should have been taken care of. We have fully migrated our first company, and still in process of migrating our second.
Pluspunten:
-Odoo has a vast array of applications that appear very user friendly -Can automate several manual functions that occur day-to-day -Accessible on the go -Have the ability to customize the system to meet your company's needs
Minpunten:
-Setting up and configuring the database is almost impossible without support - Several technical bugs and glitches -Have to go through several hoops just to undo validated actions (ex: Validated Invoices, Orders) -Can be slow at times -Support has slow turn around times -Sales Team overpromises and under-delivers
Overwogen alternatieven: Zoho CRM, NetSuite, Salesforce Sales Cloud en Keap
Redenen om voor Odoo te kiezen: WinFashion was very outdated and not user friendly at all. It was hard to have a user friendly, fully functional website with this platform. It also prevented people from working at home, because it was not a Cloud based software,
Redenen om over te stappen op Odoo: Odoo was the most user-friendly (or at least how it appeared) and affordable option. It had all the key features we needed, as well as had the ability to customize features within the database, rather than functioning from an out-of-box system.
Reactie Odoo
4 jaar geleden
Hi Rajiv, thanks for your review. We are sorry to hear you had challenges with configuration. While self-implementation is free, we typically recommend getting technical services either internally, with Odoo directly, or with one of our thousands of Official Partner organizations worldwide. We give you many different options so you can choose the one that is right for you; but please get in contact with us if we can help in any way! :)
Geverifieerde reviewer
Odoo - a business-oriented program.
Opmerkingen:
Odoo has a lot of positive aspects. The first is that it is more akin to a business development platform than an ERP. It is quite simple to build business logic on top of the Odoo "application server." Having said that, many excellent modules have already been written. And several modules are linked together.
The CRM module is fantastic. It helps you to manage your leads and prospects in a Sales funnel. Commercial Contacts may be monitored, and calls and messages to leads can be tracked. The "sort by last message" option offers you a good idea of when you should contact that lead again. You may also specify a "next step" date for possibilities.
The website builder is also excellent. Very user-friendly, and you create your website using graphical building pieces. The website builder also works with emails, which I use to create marketing emails. They also look wonderful.
The accounting section is also fairly comprehensive. You may immediately associate financial information, such as bills, with your customer. Dunning may be automatically implemented using rulesets. Odoo has comprehensive accounting capability in addition to invoicing (double ledger).
The HR feature is also useful for tracking your employees' vacation days and other information. You may also keep and categorize CVs for future jobs.
Pluspunten:
Odoo ERP software offers a broad set of systems that serve each area of the firm, including accounting, project management, customer service, warehouse management, manufacturing supplies, and so on. Because the Odoo system is created in a modular structure, users may pick suitable apps from the app store and install them on the company's account. The Odoo system's hallmark is its over 10,000 support modules. Enterprises merely need to choose the relevant functionalities and eliminate the unneeded ones.
Minpunten:
Odoo installation and setup are difficult. To understand this Odoo, you must have programming abilities. This can be irritating for your company since dealing with the installation problem requires time, effort, and, most importantly, money from your employees.
Geverifieerde reviewer
Extremely disappointed by the Odoo solution and teams
Opmerkingen: So far: 3.5 years of development, 3 different consultants, over 60k€ "invested", countless hours spent on our side (client-side) to be as solution-driven as we possibly can - and still NO idea when our Odoo application will be in production. Our frustration is running wild.
Pluspunten:
The flexibility of the software, which in theory allows you to customize the software according to the needs of your business. The price of the standard software - but beware, as soon as you start customizing it, the costs become unmanageable.
Minpunten:
The project management for the software implementation is catastrophic and completely dependent on the consultant you are assigned to. There are no company-wide project management standards. We had 3 successive consultants: the first one was excellent - but the 2 that followed had no methodology, and the handover was not done. As a result, 3.5 years later, our project is not live. We have been forced to add "success packs" regularly - today we have reached 400h of development - and more than 60k€ of investment - with still NO view on the product launch and big doubts about the quality of the development that has been done over 3,5 years by different developers. We can't count the number of bugs in our database, and the complexity of the proposed solution makes it rather inflexible and ill-suited to our business - while flexibility was why we chose Odoo in the first place. On the customer side, we have deployed countless hours to facilitate the process and remain as flexible as possible. Today the frustration is immense, and we are considering stopping everything to favor more user-friendly and efficient "low-code" solutions.
Overwogen alternatieven: HubSpot Marketing Hub, Webflow en Quickbooks Online
Redenen om over te stappen op Odoo: For having a single app and single database. So far, we have nothing.
Geverifieerde reviewer
Beautiful face very bad customer service
Opmerkingen: While I was analyzing the system the attention was incredible. I felt really very well taken care of, once I started having problems, the customer service and support area seemed to have lost all interest in us.
Pluspunten:
The demo was amazing, incredible, I had an instant love for the tool, the low prices really excited me.
Minpunten:
after years of use the migration was impossible and I had to change from software to another brand because I came to the conclusion that the slow support seemed to be guessing how to solve my problems
Overwogen alternatieven: NetSuite
Redenen om voor Odoo te kiezen: Because migration was an impossible task, we did everything Odoo said had to be done, we even hired odoo.sh a few years before because they assured me that everything would work better, but it didn't, I felt really ripped off.
Redenen om over te stappen op Odoo: I chose odoo for price and level of service without asking for references to other companies, over time I realized that other companies like mine went through the same thing.
Denis
Odoo Hosted is Kewl
Opmerkingen: I wanted more than "just QuickBooks", b ut, I still wanted it to be simple. Odoo delivers.
Pluspunten:
Odoo hosted is awesome. It's features are robust and simple. It's easy to start experimenting for free with new integrated technologies and then turn them on in production as it makes sense econimically as we scale our business. It's high quality open source software written in Python and leveraging PostgreSQL for the database. Personally, I'd love to be a contributor to the Open Source portfolio of features and products (if only I had the time). Also, they have friendly and very knowledgable support staff that are there to help you succeed without any high pressure tactics. They are in it with you for the long term. I can not recommend Odoo enough.
Minpunten:
I don't have any real complaints yet. So far I haven't needed much technical support and things are pretty intuitive (once you start using it).
Overwogen alternatieven: QuickBooks Desktop Enterprise
Redenen om voor Odoo te kiezen: Wanted more features AND a better Web UI. In short, I wanted real ERP sioftware, but, still wanted ease of use.
Overgestapt van: Quickbooks Online

Aymeric
All inone
Opmerkingen: Great usability, plenty of apps, opensource
Pluspunten:
The fact that all the apps are natively integrated is a great asset
Minpunten:
If on premice with many specific development it’s not easy to handle major updates
Overwogen alternatieven: NetSuite en Salesforce Sales Cloud
Redenen om voor Odoo te kiezen: I wanted to have a serveur on my own
Overgestapt van: Zoho CRM
Redenen om over te stappen op Odoo: Because of thewebsite builder integrated with social apps and accountibg
Tim
Incompleted project, doesn't allow for easy customisation
Opmerkingen: I would highly recommend for anyone looking into a customised software system to not use Odoo. You will need a skilled developer to complete the simplest of tasks for you.
Pluspunten:
The idea of having an all in one database is great, but simply unattainable with their software system.
Minpunten:
We used a recommended developer from Odoo in Australia to build and develop our software system. Our project was allocated 12 weeks to complete and it is now 18 months later and the project has been abandoned. It seems that simple integration between Odoo and a payment gateway was difficult, taking the developer 6 weeks to complete. When the project was near "completion" I was advised to purchase the 12 licenses that would be required at a cost of $5000+USD for the year. At this stage, we could've only purchased 2 licenses to progress in the project. The project continued for a further 9 months until it was abandoned (due to it not being completed) at which stage we asked Odoo for to seek reimbursement for the licenses. Unfortunately, even though we used a recommended partner of Odoo from their website to develop our project, they informed us that they would not refund or partially refund our purchase even though the project isn't completed, a recognised developer was used, and we are still unable to use the software. Their suggestion was to give it more time.
Overwogen alternatieven: Salesforce Sales Cloud en Zendesk Suite
Redenen om over te stappen op Odoo: The idea of having one program that could do everything sounded great. It didn't work.
Sanskriti
Surveying was easy as pie, Thanks to Odoo!!
Opmerkingen: Sometime, it takes more time to go with surveys, and gathering response from clients. Odoo has helped me in this regard. It's completely a time saver and cost efficient tool. Overall, Odoo manage to reinforce my office work and get the worked done in seemingly less time, creating happy clients and dedicated team at work.
Pluspunten:
Odoo survey is the good option for quick start surveys. Before using it, I was in dilemma to choose the right software of my needs, and confused which one to choose, but with the help of capterra, I got to find the right one. The survey tool is a complete time saver, has pre-built questionnaire and other ready made stuffs to make your efficient and less time consuming.
Minpunten:
Odoo survey is more than a basic, unlike similar platforms, just in case you may get puzzled working with it's integrated features, so if you're not used to, you might feel it as a complicated one but trust me you'll be habitual and going with the survey will be lot easier after you use it. If you're waiting for a perfect survey tool for your work, Odoo Survey is the best I could recommend for you. And Lastly -I am not sugarcoating, believe me, that's my word! Try it once, you will get to know its value.
Geverifieerde reviewer
Helping companies to be better
Opmerkingen:
I've been using Odoo in some companies as an employee, so I've been teaching myself (that easy it is). I started with some bad practices (modifying the base code) but I've gotten better making my own modules, but now I only use Odoo Studio (highly recommend it).
I've also shown the basics of the core to my IT coworkers, and once we understand how the api with python works, we've made wonders. We don't mess with the code directly (only the Partner does) and we can play with all the information with any python module or framework.
Pluspunten:
Odoo adapts to the company needs. When one of the owners of the Organization has a question, the answer can be easily be taken from Odoo, by grouping, filtering and in some other cases, by adding new fields to fill manually or automatically.
Minpunten:
As I jokingly say, sometimes Odoo is in a bad mood (when there is slow Internet connection) and Odoo displays an error or makes a rare behavior. But by refreshing the page, most of the times, it gets solved.
Reactie Odoo
4 jaar geleden
Awesome review! Glad to hear you have been making wonders with Odoo Studio, we love hearing how users are able to use the Studio editor tool to customize their platform without having to touch source code (the idea is to empower users to create the software they want). Happy to hear how you have been using Odoo and wishing your company continued success! :)

Raymond
We liked them so much we Partnered with them
Opmerkingen: All of my systems and customer data are centralized in one easy to use system
Pluspunten:
As a former Netsuite and Salesforce partner, our clients demanded more in the form of ease of use, mobility and functionality without breaking the bank. We started off by migrating ourselves off of our Netsuite system. This move simplified all of our daily work lives so much, we brought this solution to our client base. From Professional Services, Manufacturing and Warehouse operations, Odoo was an excellent fit and an extremely good value. The company improves the software almost daily and with thousands of prebuilt apps in their app store, adding major functionality and workflow is simple. Also the open nature of the code makes it the absolute most flexible ERP/CRM/MRP software on the market. Odoo maintains a few versions Community(Free) and Hosted(Saas) and Enterprise(Self Hosted). We recommend either Hosted or Enterprise(Most Recommended) for business. The Community edition is mostly for developers to have an easy way to learn the basics. The Enterprise edition is packed with additional advanced features necessary for production use, and is supported by Odoo and the Odoo Partner Channel. Any company in the search for an ERP system should include Odoo in their list.
Minpunten:
Documentation needs improvement. Most documents and answers are not centralized but scattered between Youtube, and Odoo Community and GitHub although they have been building a training portal.
Reactie Odoo
5 jaar geleden
Thanks for the review VCloud9 team! We are excited to hear how your experience with other ERP systems like Netsuite has helped to identify key value indicators when doing software implementation. We look forward to continuously adding value to your projects in the future!
Geverifieerde reviewer
Cool idea - Terrible PAID customer support - Buggy software
Opmerkingen: Very frustrating. I'm used to working with Open Source platforms and expect no support from platform developers except forums and white papers. When I pay for support, I expect support. Odoo PAID customer service acts like they are donating their time. In short, unless you have a python coder on staff, do NOT use Odoo.
Pluspunten:
*Opinions shared are from a 20 year marketing pro who knows his way around HTML/CSS/JS/PHP and running a LAMP config server. Tons of features and full suite of integrated apps. But all of them are buggy and PAID customer support is terrible.
Minpunten:
*Opinions shared are from a 20 year marketing pro who knows his way around HTML/CSS/JS/Lite PHP and running a LAMP config server. Terrible customer support. I mean, really, really bad. Takes a week or more, if ever, to get email questions answered. When answered, I get responses like this. "Yes, you are right. That is broken. We might fix it in the next VERSION. Or, you can pay us extra to fix it in this version." Odoo customization cost base development fee plus $5per dev hour per month forever. So, a 20 hour CSS/HTML/JS customization would cost BASE, plus $100 per month FOREVER. Odoo.sh multi website platform is a nightmare from SEO pov. Out of the box themes are responsive, but rudimentary. Their ecommerce themes are very bad. Back office sales order process takes about 20 clicks to complete . POS systems have limited hardware options Adding inventory is multi-screen / excessive click function. Shipping apps don't work well. All non-tech staff HATE the platform. System generates excess volumes of emails that can't be turned off. Paid hosting doesn't support NON WWW domain names. I never saw that problem in 20 years of hosting websites! The list goes on, but there isn't enough space here to write all the problems with the PAID version with PAID customer support.

Anoop
Reliable ERP that works for everyone
Opmerkingen: Increase in efficiency of running my business by 60%
Pluspunten:
8 years ago we were actively helping some of our customers implement SAP. I was researching on a better system that is affordable for small and medium business as well. I found OpenERP(Now Odoo) and give it as an R&D project for my team to learn. Seeing the ease and freedom, we implemented it for our business and partnered with Odoo and started providing it as one of our core services to manufacturing/Retail and Wholesale companies in the US and abroad. Main Pros are Base Opensource - Source Code available Modular Architecture Software doesn't dictate how you should run your business - highly customizable Availability of custom modules for almost every integration Availability of developers and implementation partners No Vendor Lock-in and unexpected 300% increase in license costs Affordable for 5 people business to large corporations Can be installed on highly secured private dedicated military grade servers for compliance
Minpunten:
Documentation is scattered across different channels, needs to be centralized. Odoo is still a young company and has a long way to go compared to SAP, but they are working on it.
Reactie Odoo
5 jaar geleden
We appreciate the awesome review Anoop! Glad to hear the flexibility of the Odoo ecosystem is an important point for you. We will continue to make our content (especially documentation) more accessible and comprehensive in the future. Thanks for the review!