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Over Bizzabo

Bizzabo is het populairste succesplatform voor evenementen dat is ontwikkeld om middelgrote en grote ondernemingen in staat te stellen hun evenementdoelen te bereiken.

Meer informatie over Bizzabo

Pluspunten:

The feature that I like about this tool is its network as an event platform so people can access it easily.

Minpunten:

This tool is easy to use, but sometimes it is difficult to understand to operate it (I got a few complaints from my event participants) so it needs an update.

Beoordelingen van Bizzabo

Gemiddelde score

Gebruiksgemak
4,4
Klantenservice
4,6
Functies
4,1
Prijs-kwaliteitverhouding
4,3

Waarschijnlijkheid van aanbeveling

8,3/10

Bizzabo heeft een totaalscore van 4,5 van 5 sterren op basis van 133 gebruikersreviews op Capterra.

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Reviews filteren (133)

Molly
Molly
Director, Events in VS
Geverifieerde LinkedIn-gebruiker
Schoolleiding, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Fantastic!

5,0 6 jaar geleden

Pluspunten:

As an event manger for a large non-profit, we were desperately in need of an updated ticketing and registration site for our 100+ regionally and nationally and nationally hosted events per year. We needed something that staff members would feel comfortable with and could pick up without extra training/coding/website knowledge. We did our due diligence, looking into about a dozen platforms before narrowing down to our top three for sales pitches, trial accounts, etc. In the end, we chose Bizzabo and couldn't be more thrilled with our decision. Their software is simple and easy to use, yet robust and meets all of our needs. The sites are clean and modern looking. The app build is quick and seamless in how it works with the website, not needing to duplicate copy or set up a separate experience. This was a huge time and cost saver for us. Perhaps most importantly, their customer support is unparalleled; this includes their customer success managers and their web support team. Both have taken the time to get to know us personally and as an organization, and keep our needs and parameters in mind. They are quick, responsive, incredibly kind, and knowledgeable in their product. I could truly write pages on how valuable their customer support team is. I sing Bizzabo's praises any chance I get.

Minpunten:

I wish there was a way to accept onsite payment. I want to acknowledge that Bizzabo was upfront with us during the contracting stage that this wasn't something they offered, as their services are largely pre-event focused (ticketing, registration, etc). We absolutely knew this wasn't included, but my wishful thinking is that it did exist.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Evenementenbureaus, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Eerder overwogen alternatieven:

Robust event platform, great customer experience.

5,0 2 jaar geleden

Opmerkingen: We were using multiple platforms to run our events, leading to more time-consuming steps in transferring information between them and losing quality along the way. Bizzabo has pretty much everything in the same platform, making it a lot easier to run an event seemlessly. They also have a lot of integrations so we can still use platforms that we need to.

Pluspunten:

They have considered nearly every aspect of event experience and included it into the platform design. It is extremely versatile to meet a variety of event needs and their highly attentive customer success team is quick to build a custom workaround if needed. Easy to use whether you know code or not. Their knowledge library is robust and has answers for majority of inquiries that pop up when exploring the platform.

Minpunten:

It can take a while to learn all the capabilities of the platform, but their support team and library is quite helpful here. I do wish their support chat was faster and a bit more knowledgable about the platform.

MaryTherese
Strategic Engagements Manager in VS
Computersoftware, 5.001-10.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

The full package

5,0 2 maanden geleden

Pluspunten:

Bizzabo offers all the tools needed for our event and continues to roll new updates and technologies that enhance our experience- both integrating feedback from customers and using industry trends to develop tools and features end users want.

Minpunten:

Like any platform, there are some limitations that would be helpful to have, such as an ability to resend a single automated message to one person for whom it may have gone to junk or they deleted without having to do the 'administrator test' email or removing them and readding to a list to send as a new automation. There are also some web design customization features that would be nice next level enhancements such as background music or embeds but luckily with the flexiblity of the web builder there are ways to build our own workarounds to these.

Keria
Senior Manager, Events in VS
Burgerlijke en maatschappelijke organisatie, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Bizzabo is an okay product

3,0 7 maanden geleden

Opmerkingen: Overall Bizzabo worked for what we needed. We did experience a critical registration failure in July 2022 at our conference in Orlando when we couldn't get all iPads to connect to printers and had to pivot to pre-printing all the badges to keep lines down. This affected our guest experience, affected our check-in data, and frustrated our team. In 2023, Bizzabo sent a tech to conference to overcome those challenges and we appreciated that commitment to getting it right.

Pluspunten:

Bizzabo offered virtual programming & virtual event management when we needed it most. The features are intuitive and didn't take a lot of training to onboard our team.

Minpunten:

Bizzabo encountered several system outages, most critically: right after we launched registration and again onsite at conference. We tried to work with the team to understand the impact of these outages on our data and ticket sales.Bizzabo was limited in a lot of ways. For example, we had both in-person and on-demand sessions on the agenda and there was no way to adjust how they showed - it was chronological with on-demand at the very bottom. The abstract management feature doesn't work for our review process so we used another tool and imported the data. At one point the speaker widget was out of sync with the live website/app and we kept getting correction emails from VIP speakers about incorrect names/titles, although it was correct on the backend.

Andrea
Chief of Staff in Oostenrijk
Informatietechnologie en -diensten, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

One stop shop for everything Events!

5,0 2 maanden geleden

Pluspunten:

Bizzabo covers everything for our global events program, that's virtual, hybrid end in-person events. Rich functionality, all built into the product so we don't have to install add-ons or buy other tools e.g. streaming. It's a single solution covering it all.

Minpunten:

Given its rich functionality it takes time to get to know the platform.

Kristine
Events and Special Projects Manager in VS
Biotechnologie, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

Review of Bizzabo Platform/Products

4,0 4 maanden geleden

Opmerkingen: I think overall, the website building, registration, and ticketing tools are quite good and at the right price point for our team. Customer service was lacking for some time in the beginning; however, it has improved. Now that we have a reliable account manager, our tickets get addressed in a timely fashion. Our current account manager is flexible and works with our needs and constraints.

Pluspunten:

The ease and user-friendly nature of setting up event websites. It allows for many customizations and integrations and the ability to duplicate events.

Minpunten:

The webinar / "Zoom" platform Bizzabo launched had many technical glitches initially, leaving us not to trust this feature. We were hoping to do away with our Zoom licenses and use the Bizzabo "Zoom" platform; however, because of distrust in the product, our staff is too nervous/distrustful to utilize it.

Stephanie
Stephanie
System Administrator in VS
Geverifieerde LinkedIn-gebruiker
Informatietechnologie en -diensten, 10.000+ werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

A great platform for events that meets our requirements

4,0 vorig jaar

Opmerkingen: We saved a ton of time thanks to the platform's automated reminder emails for forthcoming events, and the ability to collect payments in one place made it a no-brainer. The fact that it's simple to use and can be tailored to your needs means that your website won't seem like every other Eventbrite-style site.

Pluspunten:

We've been able to host easily-updatable websites, design our own event platform, accept payments, track registrations, and integrate with Salesforce all with the help of the Bizzabo platform, which is incredibly user-friendly and has excellent customer service.

Minpunten:

We don't have many complaints regarding Bizzabo. We've been asked to consider switching platforms on multiple occasions, but we've always been happy with our current setup.

Kamran
Kamran
Regional Director in Azerbeidzjan
Geverifieerde LinkedIn-gebruiker
Evenementenbureaus, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Eerder overwogen alternatieven:

Bizzabo for event management

4,0 5 jaar geleden

Opmerkingen: As event organizer company Bizzabo solved some of our problems easily and time efficiently. But some additional features would be nice like professional reporting so on.

Pluspunten:

It helps to build customized event webpages easily and it is easy to set up. It offers better-structured registration and ticketing system. Email campaigns and email marketing helps for branding.

Minpunten:

Customer service is not fast enough. I am satisfied now with other service qualities.

Ram
Chief of Party in VS
Bouw, 201-500 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

A Brilliant and Sensational Virtual and Hybrid Event Management Platform.

5,0 4 weken geleden Nieuw

Opmerkingen: Bizzabo ensures that our events run smoothly.

Pluspunten:

With Bizzabo,I find it simple to schedule and host secure virtual and hybrid events effectively.It is possible for events attendees to engage and interact seamlessly during events by participating in polls and also answering Q&A.Bizzabo has an UI that is intuitive and user-friendly.

Minpunten:

Bizzabo keeps our events engaging, interactive and effective hence I don't have anything to dislike.

Elizabeth
Principal Brand Manager in VS
Financiële dienstverlening, 10.000+ werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Highly recommend Bizzabo for registration and onsite check in.

5,0 2 maanden geleden

Pluspunten:

Excellent customer service, experienced onsite support for major events.

Minpunten:

Wish there was a way to register walk ins onsite on the iPads without having to use a laptop for desktop version.

Jeremy
Senior Software Engineer in VS
Religieuze instellingen, 51-200 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Bizzabo just works(tm)

5,0 11 maanden geleden

Opmerkingen: I recognize my viewpoint is very limited as primarily a developer and not someone in marketing or on other teams. We've had a bespoke system that maybe covered a good core 10-20% of Bizzabo's features and did them well enough. I'm sure the money we spent outsourcing mobile app development every year greatly eclipses what we get out of the box. We also tend to have very specific needs, so for those to be covered even modestly is a huge win. Bizzabo knocked it out of the park for this being the first year, we've always had growing pains that I just didn't hear about this year.

Pluspunten:

As a developer, the mobile app integration was huge as there were fewer hiccups during our annual event due to everything being integrated.As someone in charge of the SSO integration, the SAML pieces weren't difficult either. I had more problems in understanding than any growing pains.On-site networking in an arena is not without challenges but I heard nothing majorly problematic. We've had issues in the past with our bespoke system and competitors but this year seemed incredibly smooth in comparison.

Minpunten:

For SSO there is some conflicting documentation but it's a big topic. It should be split between personnel and attendees as the pages are. As someone big on documentation and understanding how easily things get stale, this is a very minor nitpick anyway. The problems I ran into were solved by gaining a little more understanding. I'm actively looking for things to complain about and this is so low on my list it's almost not worth mentioning.

Chantel
Operations Manager in Canada
Management non-profit organisaties, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Bizzabo & Klik

3,0 8 maanden geleden

Pluspunten:

We had an amazing CSM ([sensitive content hidden]) and an amazing Klik PM ([sensitive content hidden]). They made this process a lot easier and helped a tremendous amount, despite the challenges we faced.

Minpunten:

Some things I'd like to see from Bizzabo in the future:- Ability to have buyers pay prior to answering registration questions- More customization for registration form (including logic)- Better integration with klik- More customizable app- Option to use klik wearables with any registration platform

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Landbouw, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Great event platform

5,0 6 jaar geleden

Opmerkingen: Huge time saver and therefore a money saver - the tedious tasks that one would have to deal with on other website platforms are no longer a problem and one can really focus on generating revenue.

Pluspunten:

The back end is extremely easy to use and well automated. It has saved me so much time to focus on other marketing tasks. The front end has some great design options that are perfect for our events. The support team is always very helpful.

Minpunten:

There are some limitations due to us being a South African run company like only having one currency per site available however they have been very helpful in making this work for us and coming up with solutions that work. Any limitations that we have had were addressed and are no longer a problem.

Rachel
Production Manager, Physical Events in VS
Computersoftware, 5.001-10.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Good Product, Could be Better

4,0 4 maanden geleden

Pluspunten:

It's easy to register and view/manage registrations. Appreciate the ability to transfer, cancel, refund, and upgrade tickets with ease. Creating our own registration form is useful!

Minpunten:

Customer service could be improved. I've found myself waiting an extended period of time for answers without following up from the service representative.

Leo
Director of Operations in Israël
Privé- en risicokapitaal, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Bizzabo: A good event management platform

4,0 4 maanden geleden

Pluspunten:

Bizzabo has a number of excellent features, the main one being allowing for a custom payment processor (meaning they don't force you to use Stripe). Ticketing, registration, agenda embeds onto our website was easy and the embeds themselves are high quality and highly customizable.

Minpunten:

Ticketing is quite restrictive, not giving too much flexibility for ticket add-ons, and promo codes are quite rigid as well.

Ifat
Marketing Director in Israël
Human Resources, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

2nd year with bizzabo

5,0 6 jaar geleden

Opmerkingen: Great platform, full suite solutions, Very easy to use, great support service.

Pluspunten:

1. Easy to use - Bizzabo includes many useful features that simplify the usage for the event organizer. 2. Website Template – Bizzabo has good looking and clean website templates 3. This is our 2nd event – so the ability to duplicate events was a time saver. 4. Customer support is very good – Bizzabo support help as also by email and also by phone – Yaniv has been working with us so many times and spend a lot of time and effort to solve issues. 5. Account Manager – the account manager (Adam) helped us to build the event and to learn the best practices. He was available to us any time we needed! 6. Traning and Marketing – Bizzabo have lots of training session, blog, facebook community that help to optimize the marketing plan for the event. 7. Upgrading – Bizzabo keep upgrade the looks of the website and the mobile app. they developing more features to be one step before others.

Minpunten:

Overall the expertise was great, we faced some issues with the registration process, it was a little cumbersome, but we solved it.

Szilvia
Szilvia
Senior Account Manager in Kroatië
Geverifieerde LinkedIn-gebruiker
Public relations en communicatie, 11-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

The right tool for event organization

5,0 6 jaar geleden

Pluspunten:

- easy handling, customer-friendly platform - website editor & mobile app - quick and high-level assistance of customer support - what is important in organizing and executing a successful event (setting up an event website, communication with potential attendees, building a community, managing registration, etc) are easy to accomplish and require less efforts from human resources thanks to this amazing software/tool/platform - continuous improvement of its features

Minpunten:

Obviously, there are some limitations in the customization of some elements, as in most of the softwares/tools. However, I have a very good experience with the customer support at Bizzabo, as in such cases they offered some alternative ways to find a solution to my problem/issue, etc. They have never left me alone with unsolved issues, and I really appreciate their quick and high-level support and assistance.

Alvaro
Event manager in Spanje
Evenementenbureaus, 201-500 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Bizzabo makes my events management easy

5,0 6 jaar geleden

Pluspunten:

The platform is user-friendly, it has a lot of features to cover most of your needs when it comes to event organisation and the customer support is responsive and friendly. They keep improving their service and keep listening any feedback you can provide. I'm excited to work closer together and keep growing.

Minpunten:

I couldn't really mention anything, I'm very satisfied.

Sudhanshu
Senior Associate in India
Managementconsulting, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Great platform for your event needs

5,0 6 jaar geleden

Opmerkingen: Impressed and look forward to future engagements.

Pluspunten:

Its Customer centred approach and design.

Minpunten:

Nothing in particular, we've had a really comfortable time with them thus far.

Keith
Director in VK
Evenementenbureaus, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Conference Streaming and Hybrid Events

5,0 4 maanden geleden

Pluspunten:

We've used Bizzabo for quite a number of years and the latest streaming platform built into the package works flawlessly. We've run hundreds of sessions and numerous concurrent streams for different conference tracks with little difficulty. The setup is straight forward and easy to use and also when working in the hybrid world easy to modify.

Minpunten:

Would be good to be a bit more flexible on streaming times with hybrid events. Sessions don't always start on time and can drift quite a bit in a day. The 20 min post session end cut off is sometime problematic.

Rachel
Individual Giving Manager in VS
Management non-profit organisaties, 11-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Bizzabo is a good event registration platform

4,0 8 jaar geleden

Opmerkingen: Bizzabo has been an easy platform to use and adopt in our organization. We are currently using it for registration for a 500 person gala and a 1,000 person conference. Their customer service is excellent, and I have always been able to get in contact with someone immediately to answer questions and help with problems I have faced.

Pluspunten:

The customer services is excellent and setting up customized event registration sites is extremely easy. They were willing to work with us to create features that we needed for our events that they did offer before we were using the platform. They really care about meeting the needs and goals of our organization.

Minpunten:

Bizzabo is a good platform for event registration, but if you are looking for a more all-encompassing platform with auction features, seating features, etc. I would consider using something else.

Georgina
Events, VP in VS
Management non-profit organisaties, 11-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Bizzabo - Event Management Software - Made Easy

5,0 8 jaar geleden

Opmerkingen: As a budget conscious non-profit we are always on the look for different options. Working Bizzabo I never felt like the small customer who could be ignored, they listened, helped understand our events and we jumped in. Super glad we did. Bizzabo is a third of the price of our previous software and doesn't feel like I am missing out on too much for that reduction. I am a fan for sure :)

Pluspunten:

Very easy to configure, excellent tutorials and support available. Extremely competitive pricing. Modern website templating to create out of the box websites, with easy personalization. Love the customer input they seek for feature improvement.

Minpunten:

Lacking some features of other event management software, but they are working hard on feature improvement and additions. Needs more work on the ticket option and different scenarios faced in B2B conference land.

Luke
Marketing Manager in VS
Draadloos, 51-200 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Great

4,0 12 maanden geleden

Opmerkingen: Bizzabo provides analytics and reporting features that help organizers track event performance and measure key metrics. This data can be valuable for evaluating event success, identifying areas for improvement, and making informed decisions for future events.

Pluspunten:

Bizzabo offers a user-friendly website builder that allows event organizers to create attractive and informative event websites. This feature helps in promoting the event, providing relevant information to attendees, and showcasing event highlights.

Minpunten:

Although Bizzabo supports integrations with various third-party tools and platforms, some users have mentioned that they would like to see more integrations available. If you have specific integrations in mind for your event, it's recommended to check if Bizzabo supports them before making a decision.

Lloyed
Co-founder in VS
Heeft de software gebruikt voor: Niet verstrekt
Bron van de reviewer

Bizzabo is the Best Way Manage the Entire Value Chain for Your Ticket Holder in One Place

5,0 9 jaar geleden

Opmerkingen: Managing ticket sales was a pain a few years ago when eventbrite etc. popped up. Today's that's not the pain. Today's pain is understanding the entire value chain of your ticket holder and driving ticket sales. Bizzabo helps you manage the entire customer relationship from the the time they hit the website (Bizzabo) to buying a ticket (Bizzabo) to retargeting (Bizzabo) to continuous engagement before, during and after the event (Bizzabo app and crm). Their customer service is second to none - the email retargeting alone quadrupled conversions. And there is no other ticketing provider on the market that enables you to manage the entire value chain for the ticket holder. While we are tech savvy event organizers, 80% of the market isn't. Using a product for web management, a product for email and crm, a product for retargeting, a product for ticket sales etc. and tying them all together is a COLOSSAL PAIN. Bizzabo brings it all together in one place. End of the day If you don't understand the customer from the time they hit your site, you can't maximize value to them as well as maximize ticket sales.

Margherita
Marketing Analytics & Data Manager in Italië
Computersoftware, 501-1.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Great Business Partners and amazing Event Platform!

5,0 2 jaar geleden

Pluspunten:

The integration with our CRM is pretty smooth and the participants are enjoying our events from an experience point of view and from a technical point of view as the platform is very user-friendly.

Minpunten:

Not much actually, or better what was missing is already in Bizzabo's release plan that we are all looking forward to. The upcoming features will for sure bring our events to an even higher level.