Over Bizzabo

Bizzabo is het populairste succesplatform voor evenementen dat is ontwikkeld om middelgrote en grote ondernemingen in staat te stellen hun evenementdoelen te bereiken.

Meer informatie over Bizzabo

Pluspunten:

The feature that I like about this tool is its network as an event platform so people can access it easily.

Minpunten:

This tool is easy to use, but sometimes it is difficult to understand to operate it (I got a few complaints from my event participants) so it needs an update.

Beoordelingen van Bizzabo

Gemiddelde score

Gebruiksgemak
4,5
Klantenservice
4,7
Functies
4,1
Waar voor je geld
4,3

Waarschijnlijkheid van aanbeveling

8,5/10

Bizzabo heeft een totaalscore van 4,5 van 5 sterren op basis van 95 gebruikersreviews op Capterra.

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Reviews filteren (95)

Molly
Molly
Director, Events in VS
Geverifieerde LinkedIn-gebruiker
Schoolleiding, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Fantastic!

5,0 5 jaar geleden

Pluspunten:

As an event manger for a large non-profit, we were desperately in need of an updated ticketing and registration site for our 100+ regionally and nationally and nationally hosted events per year. We needed something that staff members would feel comfortable with and could pick up without extra training/coding/website knowledge. We did our due diligence, looking into about a dozen platforms before narrowing down to our top three for sales pitches, trial accounts, etc. In the end, we chose Bizzabo and couldn't be more thrilled with our decision. Their software is simple and easy to use, yet robust and meets all of our needs. The sites are clean and modern looking. The app build is quick and seamless in how it works with the website, not needing to duplicate copy or set up a separate experience. This was a huge time and cost saver for us. Perhaps most importantly, their customer support is unparalleled; this includes their customer success managers and their web support team. Both have taken the time to get to know us personally and as an organization, and keep our needs and parameters in mind. They are quick, responsive, incredibly kind, and knowledgeable in their product. I could truly write pages on how valuable their customer support team is. I sing Bizzabo's praises any chance I get.

Minpunten:

I wish there was a way to accept onsite payment. I want to acknowledge that Bizzabo was upfront with us during the contracting stage that this wasn't something they offered, as their services are largely pre-event focused (ticketing, registration, etc). We absolutely knew this wasn't included, but my wishful thinking is that it did exist.

Emily
Director of Global Events in VS
Publiceren, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Our worldwide event management system

5,0 2 jaar geleden

Pluspunten:

Bizzabo's robust capabilities but simple UX make it accessible for all event management teams. We are able to launch event websites in minutes by repurposing templates from past events. Their end-to-end solution means that we keep everything on one platform -- from point of sale to post-event communications and everything in between. Some of the my favorite features are are: Agenda Capabilities: Hybrid, on demand, virtual, and in-person options that works with third party streaming Website Builder: Drag and drop builder that also allows for HTML customization for advanced teams Registration Management: Easy list management with Stripe integration for payments We use Bizzabo to run our virtual and in-person events across the world.

Minpunten:

Looking forward to platform updates in the areas of attendee networking + engagement.

james
Founder in Spanje
Heeft de software gebruikt voor: Niet verstrekt
Bron van de reviewer

We want this to be all it claims to be

3,0 8 jaar geleden

Opmerkingen: So far a unique platform. We wanted to integrate our CRM, Marketing emails, websites, ticketing and get a event app. Bizzabo ticked all of the boxes in theory. However having used some of the features such as CRM and Marketing, think its more appropriate that they do not use the term " CRM " as its a contact database only. There are no CRM functions.
The real downside to this is the marketing emails element- you can send emails and upload lists but you cannot export or see who is opening/clicking or unsubscribing. Any event organiser requires this - it is a core need and makes you wonder if they really understand their customers market.
If you need a website and ticketing and a App, they seem good at this. They are also good at developing new elements for you on the spot - which is incredibly helpful but also makes you feel like the offering isnt quite finished and their clients are a testing bed to identify and create features that should have been there in the first place. We would like to see this work and support innovation. None the less without facilitating the core needs of a organiser from a marketing and CRM side, the price tag is unjustifiable and the advertising misleading until those features are fully implemented.

Geverifieerde reviewer
Head of Event Experience in Filipijnen
Geverifieerde LinkedIn-gebruiker
Evenementenbureaus, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Overwogen alternatieven:

Robust event platform, great customer experience.

5,0 3 maanden geleden

Opmerkingen: We were using multiple platforms to run our events, leading to more time-consuming steps in transferring information between them and losing quality along the way. Bizzabo has pretty much everything in the same platform, making it a lot easier to run an event seemlessly. They also have a lot of integrations so we can still use platforms that we need to.

Pluspunten:

They have considered nearly every aspect of event experience and included it into the platform design. It is extremely versatile to meet a variety of event needs and their highly attentive customer success team is quick to build a custom workaround if needed. Easy to use whether you know code or not. Their knowledge library is robust and has answers for majority of inquiries that pop up when exploring the platform.

Minpunten:

It can take a while to learn all the capabilities of the platform, but their support team and library is quite helpful here. I do wish their support chat was faster and a bit more knowledgable about the platform.

Kristen
Chief Event Officer in VS
Evenementenbureaus, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Overwogen alternatieven:

Best Event Management Software on the Market

5,0 3 jaar geleden

Opmerkingen: Overall, I have had a great experience using Bizzabo and working with their team to build our custom app. Their support team is also great.

Pluspunten:

Bizzabo is exceptionally user-friendly. The platform is easy to use and makes life as an event planner much more manageable. The reports and analytics are transparent, and exporting necessary data is seamless.

Minpunten:

The Bizzabo website editor could be more customizable. I also do not like that push notifications cannot be edited. If you have a typo, you have to delete the notification and re-create it. However, Bizzabo continues to update the platform and adds more features, so I think this will be fixed soon.

Geverifieerde reviewer
Senior Events Producer in VS
Geverifieerde LinkedIn-gebruiker
Sport, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Overwogen alternatieven:

An always growing product that's a game changer for virtual and hybrid events

5,0 5 maanden geleden

Opmerkingen: Bizzabo has helped us elevate our virtual events big-time and gives us the opportunity to really analyze each specific registrant/attendee.

Pluspunten:

I love the flexibility of the software. For one event, we can use our own website and embed the necessary components, but for other events, we can use Bizzabo's tools to completely create the event within Bizzabo. We've been able to integrate with Marketo to keep our customer communications consistent with other campaigns. So the flexibility has been the biggest win.

Minpunten:

It can be tricky for attendees to understand where to go to watch sessions.

Mike
Senior Producer in VS
Evenementenbureaus, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Overwogen alternatieven:

Eventage's use of Bizzabo

4,0 3 maanden geleden

Opmerkingen: We used Bizzabo to handle virtual conferences. Bizzabo was used as a virtual platform for attendee to view presentation sessions and to connect with other's in their industry from a distance. Bizzabo also provided a registration system for us to collect attendee's information, log into the platform and for the attendees to provide payment.

Pluspunten:

Our attendees had minimal to no issues logging into the Bizzabo Platform which was different from other virtual platforms we have used in the past. The interface is user friendly and allows for a custom look with our client's brand. The live streaming is reliable and we encountered no issues with connections to the platform.

Minpunten:

The email campaign service has too strict of security. We found that emails sent to confirmed good email address would not go out. We also encountered software bug issues during our virtual events. They were eventually resolved, but not until after our event.

Amanda
Asstant Director of Marketing and Communications in VS
Hoger onderwijs, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Overwogen alternatieven:

Great event platform

5,0 4 maanden geleden

Pluspunten:

The ease of use. The event reporting is great. Love the ability to customize the look and feel of your event. The ability to host a variety of different types of events is nice too.

Minpunten:

There are different tiers of registration types and it can be tricky to determine how you are using your registrations

Kamran
Kamran
Regional Director in Azerbeidzjan
Geverifieerde LinkedIn-gebruiker
Evenementenbureaus, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Overwogen alternatieven:

Bizzabo for event management

4,0 4 jaar geleden

Opmerkingen: As event organizer company Bizzabo solved some of our problems easily and time efficiently. But some additional features would be nice like professional reporting so on.

Pluspunten:

It helps to build customized event webpages easily and it is easy to set up. It offers better-structured registration and ticketing system. Email campaigns and email marketing helps for branding.

Minpunten:

Customer service is not fast enough. I am satisfied now with other service qualities.

Kaitlyn
Partner in VS
Kleding en mode, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Best templates

4,0 2 maanden geleden Nieuw

Pluspunten:

Bizzabo makes event management easier. Payments and registration are the most helpful and important. Website templates can help boost your business as well, many options. Their customer service is amazing and easy to contact.

Minpunten:

The set up process wasn't what I was expecting. It was time consuming and frustrating. Bizzabo is expensive.

Sabia
Conference co-ordinator in VK
Publiceren, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

A fantastic event platform that gives you more than just an event booking site. Love it!

5,0 5 jaar geleden

Opmerkingen: Event registration system with website, app and many more features included.

Pluspunten:

The fact that we can build our own dedicated event website, with fantastic features such as the Community, sponsors page, etc. The app is also really cool, plus built in check-in facility. It is mostly very easy to use and has been a great asset for our conference this year, meaning we can get rid of paper brochures, attendee lists, etc.

Minpunten:

I still struggle a bit with the reporting and the allocation of tickets / registrations. The number of registrations doesn't always reflect the actual number of people going, as it seems to include cancelled/refunded tickets. Also, it would be great to have a test site, as we can only make test bookings when the site is live, which means when we report on bookings, we always need to be aware that some are dummy ones. In Regonline you could do a test booking without it showing on your figures.

Anat
Head of operation in VK
Management non-profit organisaties, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Bizzabo- the platform that every organisation should use!

5,0 6 jaar geleden

Opmerkingen: We couldn't organize our event without Bizzabo! This easy-to-use platform enabled us to build the event's website, including ticketing. Mostly, thanks to Bizzabo, participants were able to communicate and engage before, during and even after the event. Further, the costumer service is OUTSTANDING! Bizzabo team responded promptly and effectively and we were able to provide the best service/ answers to our participants thanks to Bizzabo team! We highly recommend any business to use Bizzabo!

Pluspunten:

We couldn't organize our event without Bizzabo! This easy-to-use platform enabled us to build the event's website, including ticketing. Mostly, thanks to Bizzabo, participants were able to communicate and engage before, during and even after the event. Further, the costumer service is OUTSTANDING! Bizzabo team responded promptly and effectively and we were able to provide the best service/ answers to our participants thanks to Bizzabo team! We highly recommend any business to use Bizzabo!

Minpunten:

We had a temporary problem sending e-mails via Bizzabo, but it was solved after 24 hours.

Rachel
Individual Giving Manager in VS
Management non-profit organisaties, 11-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Bizzabo is a good event registration platform

4,0 6 jaar geleden

Opmerkingen: Bizzabo has been an easy platform to use and adopt in our organization. We are currently using it for registration for a 500 person gala and a 1,000 person conference. Their customer service is excellent, and I have always been able to get in contact with someone immediately to answer questions and help with problems I have faced.

Pluspunten:

The customer services is excellent and setting up customized event registration sites is extremely easy. They were willing to work with us to create features that we needed for our events that they did offer before we were using the platform. They really care about meeting the needs and goals of our organization.

Minpunten:

Bizzabo is a good platform for event registration, but if you are looking for a more all-encompassing platform with auction features, seating features, etc. I would consider using something else.

Sascha
Communcation Officer in Nederland
Duurzaamheid en milieu, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

A flexible and responsive event management solution with great customer support

5,0 4 jaar geleden

Opmerkingen: Bizzabo is a great event management/marketing tool for organizations which would like to benefit from a comprehensive package solution, including an event website and app. Their customer support is great and helpful. What I truly appreciate is that Bizzabo constantly seeks to improve their product - for us the only functionality missing at this point is the option to schedule one on one meetings for attendees via the app, but this seems to be in the pipeline for the near future.

Pluspunten:

+ Event packages include website and mobile app + Integration options with existing tools such as MailChimp + Great and responsive customer support + Easy to set up ticketing and payment systems + Constant development and improvement

Minpunten:

- Missing functionality to schedule 1 on 1 meetings (but Bizzabo seems to work on it) - Polling functionality didn't work as smoothly as expected

Georgina
Events, VP in VS
Management non-profit organisaties, 11-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Bizzabo - Event Management Software - Made Easy

5,0 6 jaar geleden

Opmerkingen: As a budget conscious non-profit we are always on the look for different options. Working Bizzabo I never felt like the small customer who could be ignored, they listened, helped understand our events and we jumped in. Super glad we did. Bizzabo is a third of the price of our previous software and doesn't feel like I am missing out on too much for that reduction. I am a fan for sure :)

Pluspunten:

Very easy to configure, excellent tutorials and support available. Extremely competitive pricing. Modern website templating to create out of the box websites, with easy personalization. Love the customer input they seek for feature improvement.

Minpunten:

Lacking some features of other event management software, but they are working hard on feature improvement and additions. Needs more work on the ticket option and different scenarios faced in B2B conference land.

Geverifieerde reviewer
Senior Events Manager in VK
Geverifieerde LinkedIn-gebruiker
Informatietechnologie en -diensten, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Bizzabo is continuously improving

4,0 4 jaar geleden

Opmerkingen: Bizzabo works well for our event needs. The company is becoming much more adaptable and taking on client feedback to improve the site functionality. Customer service has also improved with good communication to help support us.

Pluspunten:

Customer support has improved greatly over the last year, with much faster responses to issues and queries.

Minpunten:

Flexibility of the site - which is something I know Bizzabo are working on

Lloyed
Co-founder in VS
Heeft de software gebruikt voor: Niet verstrekt
Bron van de reviewer

Bizzabo is the Best Way Manage the Entire Value Chain for Your Ticket Holder in One Place

5,0 8 jaar geleden

Opmerkingen: Managing ticket sales was a pain a few years ago when eventbrite etc. popped up. Today's that's not the pain. Today's pain is understanding the entire value chain of your ticket holder and driving ticket sales. Bizzabo helps you manage the entire customer relationship from the the time they hit the website (Bizzabo) to buying a ticket (Bizzabo) to retargeting (Bizzabo) to continuous engagement before, during and after the event (Bizzabo app and crm). Their customer service is second to none - the email retargeting alone quadrupled conversions. And there is no other ticketing provider on the market that enables you to manage the entire value chain for the ticket holder. While we are tech savvy event organizers, 80% of the market isn't. Using a product for web management, a product for email and crm, a product for retargeting, a product for ticket sales etc. and tying them all together is a COLOSSAL PAIN. Bizzabo brings it all together in one place. End of the day If you don't understand the customer from the time they hit your site, you can't maximize value to them as well as maximize ticket sales.

Robert
Robert
Production Assistant in Kenia
Geverifieerde LinkedIn-gebruiker
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Bizzabo the real solution in planning organizational events and professional events

4,0 5 jaar geleden

Opmerkingen: It was easy to track down the attendance ratio of participants in our events and conferences

Pluspunten:

There is a free trial of the software to test the applicability of the product before buying the original product It is easy to install and use the software There is support available in online and other modes

Minpunten:

Its slow to integrate with other social media platforms In case of slow internet connection, using the software maybe a challenge

Bethany
Programming Manager in VS
E-learning, 51-200 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Event Everything

5,0 3 jaar geleden

Opmerkingen: Excellent. Video chatted twice with customer support, both experiences were great. Emailed with someone important, very helpful and speedy.

Pluspunten:

Every aspect of event planning - all in one place.

Minpunten:

I've chatted with customer support about this a couple times. Would be GREAT to have an easy-upgrade button. It would take a registrant from one ticket type to another, without manual edits on the back end. It would collect credit card info, charge the difference, and save it to the original email address.

Joscelyn
Joscelyn
Sales Manager in VS
Horeca, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Above and Beyond

5,0 4 jaar geleden

Pluspunten:

This product is a very modern approach to event software- thinking outside the box, they even have event professionals on their customer support team. Everything you need with one platform, even marketing tools.

Minpunten:

It can be a bit overwhelming at first with all the features- just takes some getting used to and time to learn.

Kyle
Account Executive in VS
Computer- en netwerkbeveiliging, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Switched from Cvent

5,0 4 jaar geleden

Opmerkingen: We needed a platform that integrated our website seamlessly with our event organization platform. So far Bizzabo has been great and has saved me a lot of time on tasks that previously took much longer on Cvent.

Pluspunten:

Ease of use User Interface Seamless updates across website and backend Small learning curve Customization

Minpunten:

None so far

Geverifieerde reviewer
Founder and CEO in VS
Geverifieerde LinkedIn-gebruiker
Evenementenbureaus
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Marketing and registration in awesome combination!

5,0 5 jaar geleden

Opmerkingen: Lots of time saved when able to market and administer your tickets one place.

Pluspunten:

We all know that it's not enough to sell tickets; you need to market event. With Bizzabo you can do all in one, which saves you lots of time and efforts.

Minpunten:

Bizzabo is amazing, but why not offer even more features? An Event Planner needs lots of features that I'm sure Bizzabo could offer as well.

Shaji
Executive Director in VS
E-learning, 11-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Our first event and our first event product and they've been great with support.

5,0 5 jaar geleden

Pluspunten:

Easy to use and clarity of content, feel the site loads quicker than most other website services we used. Support is great

Minpunten:

I am learning social media, probably more intuitive social media integration. Works well for twitter, but need more integration with Facebook and google.

Pam
Event Operations Manager in VS
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

I have only been working with Bizzabo for a short time but it has been a good experience

5,0 5 jaar geleden

Pluspunten:

Once you understand all of the parts it's pretty easy to use. I have also received great customer support.

Minpunten:

That you can't just delete an event if you no longer plan to have it and don't want it to show on your upcoming events list.

Geraldine
Geraldine
Gerente general de proyectos in Venezuela
Geverifieerde LinkedIn-gebruiker
Informatietechnologie en -diensten, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Very good Software and mobile app

5,0 4 jaar geleden

Opmerkingen: Fabulous app for all the event maners you need

Pluspunten:

Currently my company is starting in the planning of events in a subcontracted manner for other companies and as a new field for us Bizzabo has been our right hand with everything, the support its awsome always there attending your problems, its very friendly user platform who opened new paths for my company

Minpunten:

So far we only had a little problem with the picture of the exponser profile of our client, but support its already working with us on it