ActivTrak reviews

My opinion

Opmerkingen: I'm very happy, never run in any error and the agent program is constantly updated

Pluspunten:

ActivTrak is a powerful tool for businesses. You can watch live the efficiency of every employee, if and were their are wasting their time on internet and very discreet. You have all the data in a simple web page with a lot of option and statistics for every user.

Minpunten:

The first time you login in the dashboard, its a little weird and you need some time to find everything, how to activate account and change the settings. The installation while is very fast and easy, sometimes is blocked from antivirus programs

ActivTrak - Excellent software to aid in compliance and InsiderThreat

Opmerkingen: So far, we've been thoroughly pleased with the software.

Pluspunten:

ActivTrak gave us further insight as to what our staff really does throughout the day, applications they run, and aid with compliance.

Minpunten:

Categorizing sites and applications takes a bit, but I don't see another way around it.

Feature-Rich Monitoring Tool!

Opmerkingen: All in all, ActivTrak is an excellent monitoring tool that offers a lot of features and customization options. It is easy to use and provides helpful real-time information. However, it can be a bit of a resource hog and the pricing is on the higher end. Additionally, there can be some privacy concerns associated with its user tracking capabilities.

Pluspunten:

ActivTrak is an incredibly easy-to-use and feature-rich monitoring tool. It's simple to set up and offers a variety of features that make it incredibly useful. The user interface is intuitive and easy to navigate. The reporting capabilities are comprehensive and offer a wide range of customization options. Additionally, the real-time information about user activity is incredibly helpful for managing employee productivity.

Minpunten:

ActivTrak can be a bit of a resource hog at times, and its pricing is on the higher end. The user interface can also be a bit cluttered, and the reports can be difficult to understand for someone who is not familiar with the software. Additionally, the tracking of user activity can be intrusive and could potentially cause discomfort for employees.

Stay far, far away

Opmerkingen: Nightmare.

Pluspunten:

There is really are no pros to this software.

Minpunten:

I would not recommend ActivTrak to my worst enemy. Good luck trying to cancel it when it does not work for you. I tried cancelling it and they wouldn't so I cancelled the card and now they are trying to send me a bill for a month I was not even using the software. Finally had to turn them over to our legal counsel today.

Great Productivity Tracking Tool - ActivTrak

Opmerkingen: Overall, ActivTrak is a great productivity tracking tool. It is easy to use, provides detailed analytics that can help us identify areas for improvement, and is generally reliable.

Pluspunten:

ActivTrak is a very useful tool for tracking user productivity. I especially like the fact that it provides detailed real-time analytics, allowing us to quickly identify any areas that need improvement. Additionally, it is very easy to use and the user interface is intuitive and user-friendly.

Minpunten:

The reporting feature could be improved, as some reports are difficult to interpret. Additionally, the app is quite expensive and there are no options to customize certain features.

Good service but not for companies less than 5 people.

Opmerkingen: I really liked the services but felt lied to when the free trial was over. At the check out you find out you have to pay a price higher than advertised.

Pluspunten:

Good service, easy to use and lots of nice features. I really would have like to use this services. It was my first choice and would have use it if not for the cost.

Minpunten:

You shows a good price per users but when you go to subscribe it requires minimum of five users. I only needed one user which made the price was very high for me.

Great Remote Employee monitoring software

Opmerkingen: My overall experience has been very good. I started using this software after covid. After the covid, when my employees started working remotely, I installed this software and now I get every detail of what they are doing on the system.

Pluspunten:

The best part of this software is you can setup the shift timing in which you want to monitor. You get all the details and activities done on the system within the shift timing and also get the detailed reports of it.

Minpunten:

The pricing is a bit high as compared to other monitoring softwares but the functionality is worth the money.

ActiveTrak - When you want to really monitor your employees/workers remotely

Opmerkingen: Very good overall experience. Easy to use, and install.

Pluspunten:

This lets you spy on their screen and see what they see. You can block out website from loading. For example: employees during working hours can't load Netflix. You can also monitor when their computer goes to sleep and when they are inactive.

Minpunten:

One of the employees uses a MacBook Pro. When his iOS updates sometimes the permission setting of ActiveTrak need resetting.

ActivTrak is Amazing!

Opmerkingen: Its been great!

Pluspunten:

ActivTrak is easy to use, set up and work with. I love the weekly insights it gives you, also the coaching opportunities as well. Its easy to track what my employees are doing and to make sure they are staying productive while on company time.

Minpunten:

Introduction to a new product can be tough, I wish there was a bit more training for someone who doesnt have time to watch long videos

Best Organisation Productivity management

Opmerkingen: Good Product

Pluspunten:

ActivTrak are very useful for our company to track our employees productivity and system activity.

Minpunten:

Based on our usage and experience there was no least about ActivTrak

From the initial download to the first use, it was so easy and intuitive.

Opmerkingen: Productivity is always hard to measure, but this software makes it easy to see what programs or websites are consuming or distracting from our work goals. I don't like to use it as a spy tool. I prefer to use it to troubleshoot areas for improvement. Or use the screenshots to see when an error or crash occurs to see the events that lead up to the software fail. This is a GREAT troubleshooter option, see what the station saw. Love that it can be accessed from remote seamlessly.

Pluspunten:

The easy interface and how easy it is to code applications and website as productive or non-productive. It gives a GREAT picture of the productivity of the workstations. I like that it can block websites as well with one caveat (see cons). I will say this blocker is 100% effective, where websites blocked by the router can be accessed using an alternate method. The Screenshots are helpful, not as a spy tool, but in determining errors when one of our programs is having trouble, we can see the error screen the operator saw through the screenshots. Great troubleshooting. Screenshots also let me assist the operator when I am in a remote location, I can see what they are asking and assist quicker than actually remoting into the workstation for minor questions. EVERY INTERACTION WITH THIS PROVIDER HAS BEEN MORE THAN EXCELLENT, and they are eager to help and take suggestions and criticism to assist or improve their already great product. You are not alone after you download or purchase. Another good feature is on the workstation the program runs in the background and is completely invisible to workstation, it doesn't slow the system down, nor cause the workstation any troubles.

Minpunten:

When you block a website, it is always blocked. I would like to release the block during non-business hours. For instance, if my employees want to check their emails, Facebook, I have no problem with them doing this before work, after work or during lunch. I did load my work hours into the system, but tech support said right now it an "always" block. I don't want to have to come in and turn the blocks on and off manually. Other than that, this is the best program I have found.

It allows me to monitor what my kids are doing on the Internet which is invaluable these days

Opmerkingen: I allows me to closely monitor my children's PC usage to keep them out of trouble and on track with their school work.

Pluspunten:

Given the heft price I like the fact that there's a free version of the software. From a feature perspective I like the ability to see a history of screenshots and the ability to monitor usage real-time. I also like the new feature that was recently added that allows me to easily exclude people I do not want to monitor. Another really great thing about this product is not the product itself, but the technical support team that supports it. The quality of help I received and the timeliness of responses was absolutely awesome!

Minpunten:

The thing I like least is the price. As a non-business user I'd be willing to pay a reasonable price for the software, but the current price is simply way too high for the ability to monitor my children's PC usage. Sure, it's important to me as a parent, but not at the current price. I have mentioned this software (as well as other phone monitoring software) to other parents and I'm confident if the price was in the sub $100 range, you'd sell a LOT of licenses to parents! Add support for monitoring Apple and Android phone usage for the same price and you'd be amazed how many you'd sell to parents. All parents I talk to are looking for these capabilities. Of course, the other limitation I'd like to see changed is the fact that the screenshots are only captured when a screen is shown for 20 secs. I know this is a limitation of the free version. Again, I'd be willing to pay for the ability to specify the cadence of screenshots, but not at the current price.

The paid service is worth every penny, and the free trial saved me thousands of dollars

Opmerkingen: Increased employee productivity and decreased employee turnover. Our employees know we monitor their workstations, so they behave and don't misuse our IT resources. That's one less reason to fire them.

Pluspunten:

Easy of installation and use, cloud hosting, and browser access from anywhere in the planet. The price is also reasonable. The free trial saved us thousands of dollars in wasted wages. We suspected that one young law clerk was squandering our time and resources because of his low productivity. Three hours after we started monitoring his workstation (with the free trial) we fired him on the spot. We then implemented ActivTrak firm-wide (with prior announcement) and everyone is being honest on their workstations. Trust but verify.

Minpunten:

I wish we could adjust the speed of the screenshot "slide show". It's painfully slow right now. Also, allow us to name the rules. Some of the rules can get convoluted, and two months later we forget what they're supposed to do. Other than those nitpicks, I think this software is brilliant.

ActivTrak - Computer usage tracking solved

Opmerkingen: Productivity monitoring is the main purpose the software has been used in my organization. It does this quite well. Based on computer usage statistics provided by ActivTrak, corporate firewall rules can be adjusted to address productivity concerns.

Pluspunten:

This software is very easy to use and very easy to configure. A very small agent can be installed without a trace, even to the technically savvy. The web-based console does a great job with reporting up-to-date computer usage statics as well as screen shots in real-time. It does exactly what it is designed to do - see and record computer usage. Usage statistics are broken down by application/category which is helpful in determining productivity.

Minpunten:

There isn't much to dislike about the software as it does what it intends to do quite well. The only difficulty I have experienced is the removal of the agent when a system falls out of the scope of monitoring.

Get employee productivity back on track.

Opmerkingen: With all the distractions from social media, streaming video, etc. employees can be tempted to waste a lot of time on the clock on unproductive activities when they believe no one is watching. This software is proving invaluable in restoring operator productivity and preventing restricted activities on company computer equipment that could result in viruses as well as wasting network bandwidth.

Pluspunten:

Two main features that have been the most helpful are first, the ability to easily create custom alarm triggers along with personalized popup messages to the offending PC/operator. As soon as the employees realize the activities are being watched and flagged they immediately cleaned up their act. Second, the ability to produce a screen shot at timed intervals and upon trigger of an alarm allows us to paint a clear picture of what activities employees are wasting the most time doing as well as spot activities that may not easily trigger an alarm but are restricted based on company policy.

Minpunten:

Difficulty to find fault with this system. The only issue we have encountered was a bug in the Mac version of the agent software. Customer service was very helpful and responsive.

Best Employ Monitoring Software! No Doubt.

Opmerkingen: Overall fantastic! I must say it's a good stuff.

Pluspunten:

The features ActivTrak offers are more than required by any person. It is full of stuff that you can utilize for the best productivity. The Agent file is very reliable and completely hidden. ActivTrak also gives you the free 3GB data plan for up to 3 different users.

Minpunten:

It is really hard to tell about the cons. A few things could be improved like the real time screenshots are bugged out sometimes, you need to refresh the page and the incorrect page title with the different screenshot happens often.

A good monitoring product to keep an eye on productivity

Pluspunten:

I use this product to keep an eye on my employees, block sites that they shouldn't be going to while on the clock, and to track productivity of my agents.

Minpunten:

I have the free version of the product and my biggest issue is that when you get to a certain amount of space used it stops recording screenshots and will not let you access any information. If you don't happen to log in for a few days and you hit that threshold then all of the information at that point is considered gone as you have to delete it all in order to start recording again or access your info which is annoying. Or you can upgrade to the paid version and this wouldn't happen but the free version is perfect for that I need it for.

Information security

Opmerkingen: This is a reliable solution and is one of our most important investments yearly.

Pluspunten:

This software let our company provide a more secure environment and add our final customers proof of that we have no "strange" vulnerabilities.

Minpunten:

You need a lot of time to deploy and and make actualizations on the information you need to have a 100% service up and working.

Great Product and Service

Opmerkingen: This product can do exactly what they are advertising. You can set this program up on a computer and once that computer is logged into, the program is tracking at all times. The activity report is very detailed and it shows when a screenshot was taken.

Pluspunten:

You can see screenshots of different time intervals and you can export the time to excel for records. It has very easy to use interface and track the productive time effectively. it also provides two factor authentication along with Active directory integration which completed the feature list.

Minpunten:

All the stored information can eat up your hard drive space very quickly. No OCR for screenshots it captured and no keylogging mechanism is provided.

Nice Product

Opmerkingen: I really hate the annual auto-renewal. Nobody likes to be surprised by an invoice before they are able to evaluate their licensing situation.

Pluspunten:

Pretty easy to use, once you get the hang of it. Screenshots are great. Reporting is great. New Team Pulse and Dashboard are awesome.

Minpunten:

I sure wish the agents kept themselves updated. Data connect should not be an add-on, it should be included. Changing license counts up (or down) through the year should be easier.

This software gives a great overview all in a single pane

Pluspunten:

like the ease of use, the granularity and functionality of the reports. Knowing the exact amount of time a user is using each software, automatically categorizing sites and software to productive/unproductive is very helpful. Like that it captures all screens for the system

Minpunten:

I would like to be able to know what all internet tabs are that are opened if a screenshot is taken. would like to be able to configure the default screenshot timeframe.

Fantastic

Pluspunten:

This is the perfect tool for a parent who needs to see what their child is doing on their computer. It's completely hidden and enabled me to gather a tremendous about of information and proof that she was not doing homework when she was supposed to be. It was also very helpful to see when she was clearing her Internet history in attempt to hide her activity from us. Also loved the added bonus of being able to block sites where the majority of time was being wasted. I am so glad I found this tool and definitely see an application for it in the workplace as well which I am considering.

Minpunten:

I honestly can't think of anything I would consider a "con" of the product. It does exactly what it says it does and it does it very well. The only cons for me is that I'm currently using the free version and don't have access to some of the other features, but I would probably only need to have those in a workplace scenario.

Usefull

Opmerkingen: Overall I like this software. Can view alot of information about other computers from my computer. Having trouble with one saying software can't be found.

Pluspunten:

I can view what our employees are doing on their computer.

Minpunten:

Sometimes have troubles with upgrades, like a computer not upgrading.

Absolutely great!

Pluspunten:

The ease of use is the most beneficial thing about ActivTrak. The way that we can see time-shots of each occurrence/event is exceedingly important.

Minpunten:

I think if there was a way to hide the service a little better it could be even better.

1 year Review

Opmerkingen: It took a full hour for me to review all of the bells and whistles and get used to the software. After that, it was a breeze and easy to use. Being able to monitor my employees from anywhere in the world is just fantastic.

Pluspunten:

-Ease of use -Very Accessible -Live Viewing

Minpunten:

Out of the 5 times I contacted customer support, there was only one time that took longer than usual for them to respond. Other than that, everything was just dandy.