ActivTrak reviews

My opinion

Opmerkingen: I'm very happy, never run in any error and the agent program is constantly updated

Pluspunten:

ActivTrak is a powerful tool for businesses. You can watch live the efficiency of every employee, if and were their are wasting their time on internet and very discreet. You have all the data in a simple web page with a lot of option and statistics for every user.

Minpunten:

The first time you login in the dashboard, its a little weird and you need some time to find everything, how to activate account and change the settings. The installation while is very fast and easy, sometimes is blocked from antivirus programs

ActivTrak - Excellent software to aid in compliance and InsiderThreat

Opmerkingen: So far, we've been thoroughly pleased with the software.

Pluspunten:

ActivTrak gave us further insight as to what our staff really does throughout the day, applications they run, and aid with compliance.

Minpunten:

Categorizing sites and applications takes a bit, but I don't see another way around it.

A way to see what is going on to a point

Opmerkingen: ActivTrak is good in some ways but needs very careful evaluation and non excessive implementation, we opted in the end to use other logging and to ensure the message was to employees we aren't sitting watching every move as doing so would alienate a highly already productive team.

Pluspunten:

ActivTrak is fairly hidden though can be found by developers/competent IT people who know what to look for and it gives a way to be able to see after a fair amount of customising and configuring. Some elements such as seeing what is being used are useful but also we did seem to be logging quite excessively information we didn't need to capture.

Minpunten:

After spending a while customizing and adding what to track we did start to wonder if this too was taking more time than the benefits and it is also worth noting that ActivTrak doesn't take into account non computer based interactions so you might see a period of inactivity when someone is actually logged into a different system or on a different task then ActivTrak is blind to this interaction. We also noted that there is a risk people within your business think its a bit excessive and similar to forcing employees at home to keep a webcamera on all day.

ActivTrak Delivers what is required

Opmerkingen: Began using during Covid, with employees working online. Activtrak was able to provide necessary metrics to Line managers, to ensure that operations continued to run efficiently. We continue to use the platform, due to the valuable performance data delivered.

Pluspunten:

Provides tracking & monitoring of employee activity & productivity efficiently.Helpful insights are provided to line managers to address concerns before they become an issue.

Minpunten:

Cost - Reductions would be appreciated, but I suppose you get what you pay for & the service is delivering as promised

It helped track my employees in stealth mode. I can judge behavior of my employees and keep eye on.

Opmerkingen: peace of mind about progress of my employees.

Pluspunten:

Recent screen shots help get overview at a glance about what your employees doing. One can monitor from anywhere or on the go. website blocking is very easy and its very difficult for employees to track whats going on their system. For home users its free to monitor 3 computers with enough data

Minpunten:

Price is bit high as compared to other solutions. Also paying annually is also a paid and they don't offer monthly payment options

Very Good Monitoring

Pluspunten:

This is the kind of software that sensitive companies need to protect themselves, their data and their employees. The very nature of this software is stealth. Users will never know that they're being watched (that is if that's the way you want it set up). The reporting is excellent and very in-depth and detailed.

Minpunten:

Hard to uninstall. Because it doesn't work like conventional software, the removal (at least the first time) is kind of a chore.

Good service but not for companies less than 5 people.

Opmerkingen: I really liked the services but felt lied to when the free trial was over. At the check out you find out you have to pay a price higher than advertised.

Pluspunten:

Good service, easy to use and lots of nice features. I really would have like to use this services. It was my first choice and would have use it if not for the cost.

Minpunten:

You shows a good price per users but when you go to subscribe it requires minimum of five users. I only needed one user which made the price was very high for me.

ActiveTrak - When you want to really monitor your employees/workers remotely

Opmerkingen: Very good overall experience. Easy to use, and install.

Pluspunten:

This lets you spy on their screen and see what they see. You can block out website from loading. For example: employees during working hours can't load Netflix. You can also monitor when their computer goes to sleep and when they are inactive.

Minpunten:

One of the employees uses a MacBook Pro. When his iOS updates sometimes the permission setting of ActiveTrak need resetting.

ActivTrak is Amazing!

Opmerkingen: Its been great!

Pluspunten:

ActivTrak is easy to use, set up and work with. I love the weekly insights it gives you, also the coaching opportunities as well. Its easy to track what my employees are doing and to make sure they are staying productive while on company time.

Minpunten:

Introduction to a new product can be tough, I wish there was a bit more training for someone who doesnt have time to watch long videos

Best Organisation Productivity management

Opmerkingen: Good Product

Pluspunten:

ActivTrak are very useful for our company to track our employees productivity and system activity.

Minpunten:

Based on our usage and experience there was no least about ActivTrak

From the initial download to the first use, it was so easy and intuitive.

Opmerkingen: Productivity is always hard to measure, but this software makes it easy to see what programs or websites are consuming or distracting from our work goals. I don't like to use it as a spy tool. I prefer to use it to troubleshoot areas for improvement. Or use the screenshots to see when an error or crash occurs to see the events that lead up to the software fail. This is a GREAT troubleshooter option, see what the station saw. Love that it can be accessed from remote seamlessly.

Pluspunten:

The easy interface and how easy it is to code applications and website as productive or non-productive. It gives a GREAT picture of the productivity of the workstations. I like that it can block websites as well with one caveat (see cons). I will say this blocker is 100% effective, where websites blocked by the router can be accessed using an alternate method. The Screenshots are helpful, not as a spy tool, but in determining errors when one of our programs is having trouble, we can see the error screen the operator saw through the screenshots. Great troubleshooting. Screenshots also let me assist the operator when I am in a remote location, I can see what they are asking and assist quicker than actually remoting into the workstation for minor questions. EVERY INTERACTION WITH THIS PROVIDER HAS BEEN MORE THAN EXCELLENT, and they are eager to help and take suggestions and criticism to assist or improve their already great product. You are not alone after you download or purchase. Another good feature is on the workstation the program runs in the background and is completely invisible to workstation, it doesn't slow the system down, nor cause the workstation any troubles.

Minpunten:

When you block a website, it is always blocked. I would like to release the block during non-business hours. For instance, if my employees want to check their emails, Facebook, I have no problem with them doing this before work, after work or during lunch. I did load my work hours into the system, but tech support said right now it an "always" block. I don't want to have to come in and turn the blocks on and off manually. Other than that, this is the best program I have found.

A BPO Essential Tool

Opmerkingen: I would say that its worth its price. Ever since we started our Work From Home set up, managing the team has been made easy by ActivTrak. We are able to monitor our team's activities as it relates to their productivity and we are able to keep our word to our clients about protecting their data and prevent any data security breaches.

Pluspunten:

I love how it integrates productivity tracking and security in one platform. This is the tool to help you manage your company effectively especially for outsourcing companies like us. It tracks the productivity of our offshore team and generates a comprehensive report that could help assess a staff or a team's needs in their operational day to day activities.

Minpunten:

None. I would say that the features offered by ActivTrak are functional and beneficial. This makes sense because they are open for suggestions and they conduct webinars from time to time where they provide information about a new feature and gather information about what could possibly be a helpful feature in the future.

Best Monitoring Software, Period.

Opmerkingen: Quick and easy reporting about employee activity on work computers. Specifically, productivity, activity log and real time screen viewing.

Pluspunten:

ActivTrak does everything you need and nothing you don't. It's user friendly, visually appealing and robust. Additionally, they release the most updates of any related software. I have tried more than six applications for this purpose and theirs is the best.

Minpunten:

The software has a tendency to create multiple "users" (people you are tracking) for the same person. One record for the computer, another for their associated Windows/Chrome identity and sometimes others if they have multiple user accounts on the same computer. This can cause you to have 3 or more user records to track for a single person. You can group them together and use an alias, which is great, but the overall number of users reporting will affect your billing plan.

Management

Opmerkingen: I have a 50/50 opinion of ActivTrak. I think it could be very beneficial to our agency. The ease of reports is not user friendly. Simple access to reports would benefit me.

Pluspunten:

I like the fact of the tracking of the employees and seeing who is working overall.

Minpunten:

I think the teaching of reports should be better. I know how to see about burn out but that is not what I am looking for.

Out of all the systems, we tested. ActivTrak was the most user-friendly and best overall.

Opmerkingen: Increase productivity in the office and hold my employees accountable.

Pluspunten:

The software allows you to see real-time screenshots of the users your tracking. It can also block certain websites and show a pop-up. It has very advanced features but the overlay of the system is completely easy to use anyone can understand it. You can set up alarms to notify you of "unproductive" websites being viewed and with this feature we have 100% reduced the amount of unproductive website viewing.

Minpunten:

The only con we have with this program is that you are not able to have a constant live stream of your employee's computer. It gives you live screenshots but not a live feed.

ActivTrak helps me monitor productivity and computer usage. It's the best tool on the market.

Opmerkingen: Traacking

Pluspunten:

1 - It's easy to use. All you do is download the program to install, and it will automatically do everything for you. 2 - Screenshots every minute. This is such an incredible feature that allows me to keep track of exactly what's going on. 3 - Graphs and data visualization for productivity. All you have to do is tag which applications/use cases are productive/unproductive, and you can get a quick overview of what the computers are being used for. 4 - Weekly summary emails. This way I don't even have to log in to check, but get a top level summary of the most important news. 5 - Website Blocking. It's really great to be able to block websites simply and easily.

Great Remote Employee monitoring software

Opmerkingen: My overall experience has been very good. I started using this software after covid. After the covid, when my employees started working remotely, I installed this software and now I get every detail of what they are doing on the system.

Pluspunten:

The best part of this software is you can setup the shift timing in which you want to monitor. You get all the details and activities done on the system within the shift timing and also get the detailed reports of it.

Minpunten:

The pricing is a bit high as compared to other monitoring softwares but the functionality is worth the money.

This is great software for the monitoring

Opmerkingen: ease of use and the reporting functionality is great, especially the full audit log of what has been happening on a computer. it even catches title bar data of when users are in incognito or private mode. this is extremely helpful, especially when you have setup screen grabbing and alerting when you have areas of concern that a member of staff is doing something inappropriatre.

Pluspunten:

Its not a cheaper solution but it is a better solution if you want more detail into what your employees are doing. It really made the owner cringe at the level of detail we can see what the employees do, he almost thought it was too invasive

Minpunten:

We had some employees who were consistently missing deadlines that they shouldn't have been missing. ActivTrak enabled us to efficiently identify and address some of the employees' problematic behaviors. It worked so well that I actually installed it on my own computer to help me identify areas for improvement.

Great Program

Opmerkingen: My overall experience has been fantastic the support has been outstanding thank you

Pluspunten:

I like the software especially because our employees are working remotely this is a great way to track productivity and ensure they are not working to many hours.

Minpunten:

I like the software there is nothing negative to say

With some product development, it could become a valuable product for basis of billing

Opmerkingen: I tried it for a few days, then gave up as it is not meant for what I wanted to use it for.

Pluspunten:

I liked that it really did track all of my computer usage seamlessly.

Minpunten:

I found the way to categorize different applications a too cumbersome on one hand and lacking in sufficient detail on other. I wanted to use this software to accurately track how much time I spend on each customer so I would have a proven basis for billing. It is not what it is originally meant for, but the billing activity tracking apps available require too much constant involvement and I hoped to get past that by tracking all my activity automatically and categorizing it to actual projects for billing. However, trying to categorize just few days of my computer usage, it was not just feasible idea. For example, I have gmail address for my personal as well as two different customer accounts, but there was no way to categorize them differently (hint - Title in web browser is different, but this cannot be used as basis for automatic categories).

Surprisingly good!

Opmerkingen: Control on what users are doing is cruzial for companies these days. Specially because of malware. This software helped us to control employees productivity and systems security.

Pluspunten:

Super easy to get it going. I love the way I can make sure that my staff is being productive. Being a company that works a lot with internet is difficult not to get distracted. By checking the sites that they are visiting and for how long helps themselves realize if they can be more productive and also helps IT managers keep thins safe.

Minpunten:

It's user based so it can get a little pricey if you have a lot of them. Free version is very complete but limited for 3 users.

Very useful product

Opmerkingen: It's very easy to start using software 5 minutes after installation. Reports and analysis potential are huge and alarming options above my expectations. We got the information about employees productivity that helped us optimize work for everyone to feel and work better.

Pluspunten:

Easy to start and install, easy to navigate and everything is intuitive from the start. Reports are VERY detailed and show you everything you need and some more.

Minpunten:

Uninstall could be solved better. E.G. If you are using version 8 and you need to uninstall it, you first have to update with new version and then uninstall. There is no auto-update for MAC.

Fantastic

Pluspunten:

This is the perfect tool for a parent who needs to see what their child is doing on their computer. It's completely hidden and enabled me to gather a tremendous about of information and proof that she was not doing homework when she was supposed to be. It was also very helpful to see when she was clearing her Internet history in attempt to hide her activity from us. Also loved the added bonus of being able to block sites where the majority of time was being wasted. I am so glad I found this tool and definitely see an application for it in the workplace as well which I am considering.

Minpunten:

I honestly can't think of anything I would consider a "con" of the product. It does exactly what it says it does and it does it very well. The only cons for me is that I'm currently using the free version and don't have access to some of the other features, but I would probably only need to have those in a workplace scenario.

Usefull

Opmerkingen: Overall I like this software. Can view alot of information about other computers from my computer. Having trouble with one saying software can't be found.

Pluspunten:

I can view what our employees are doing on their computer.

Minpunten:

Sometimes have troubles with upgrades, like a computer not upgrading.

Easy to use hard to keep using

Opmerkingen: I haven't found something better yet, but we are not all happy with it

Pluspunten:

Its easy to install even for a person without much computer knowledge

Minpunten:

doesn't work all the time and process of trouble shooting is too hard