Zoho Invoice reviews

Great value

Opmerkingen: Overall I love Zoho Invoice simply because of how effectively they automate the process of sending invoices and collecting payment. It saves me so much time every month and is worth every penny.

Pluspunten:

I needed an invoicing system that could send recurring invoices. I was spending too much time every month manually creating invoices, and would often send them out late, which meant I'd get paid late. Of all the options I researched (there were a lot) Zoho had the most features for the lowest price. Set up was easy, and they keep adding new features that are included with my subscription. They even have automatic reminder emails you can have sent to clients who are late in paying. This happens so often in my industry, that this feature has actually helped me collect my payments faster, without me having to spend time trying to get paid. I also love that as my business grows, Zoho has so many other products that I could add to my Zoho dashboard. I've also noticed that most of the other 3rd party programs I use have options to connect to Zoho.

Minpunten:

Their customer support is a bit slow. There's a new feature they've rolled out that I'd like to use, but there's not much documentation about it. I reached out a few days ago for help and still haven't heard back. It would be nice if step by step instructions were easy to find for their new features.

Great invoicing tool for small businesses

Opmerkingen: Overall good customer service and good product. We tried different ways to implement the recurring feature that most of our clients would use. We wanted to auto deduct recurring invoices and it didn't have that feature, otherwise, we probably would have stayed with it. We did use Zoho subscriptions for that.

Pluspunten:

It was quick to get up and running. The software is fairly easy to navigate and provides professional looking invoices that are downloadable by my customers. My favorite feature is the reminder feature, once you send out an invoice the software can send out automated reminders for the client to pay in case they don't see it in their email the first time or get busy and forget (cause an email will be forgotten eventually, as good intentioned as we all are). Definitely good for people starting out and small businesses that don't have a lot of clients. The price point is low for starting out, usually a lot less than other software I've seen and used. And if you use Zoho CRM, in can integrate with that.

Minpunten:

For me personally, I was using the software for invoicing website development customers, and once you get done, apart from web hosting, you are done. And over the past few years, I hit my max level and I don't feel like its much of a benefit to have past customers count towards my limit. Some of which are small jobs. I think it would be better if you have the same customers you invoice regularly.

Invoicing for non-tech users

Opmerkingen: I like Zoho invoice for professional service invoicing. It allows you to enter daily descriptions of services and hours/ fractions of hours that clients want to see.

Pluspunten:

It was easy to set up a company account, clients, projects and invoice fields

Minpunten:

It was not possible to select new time entry and have the same project without entering new entry and re-enter client, project, etc.

Well So Far

Opmerkingen: Process automation

Pluspunten:

Ease of Navigation and intuition is user friendy

Minpunten:

The pricing is too expensive for s small entity.

Great product for small business

Opmerkingen: excellent simple system for most small business

Pluspunten:

Simple invoice and expense tracking easily tracked on dashboard with drilldown to details. Can add business logo to invoice. Can enter time and have projects populate an invoice; can add items for quick entry; can add invoice discounts at $ or %; can attach timesheets; option to send to multiple emails, option to attach pdf of invoice to email and modify email contents. Also great support.

Minpunten:

when a new invoice line is entered, the empty default line remains and has to be deleted

Zoho Invoice is an excellent resource for small businesses.

Opmerkingen: Thus far, my experience with Zoho Invoice has been fantastic, and I appreciate how straightforward and user-friendly it is.

Pluspunten:

The ability to tailor my invoice to meet the requirements of my company is something I appreciate. I was able to include my logo, and it also allows me to integrate with other software such as Zapier.

Minpunten:

So far, I have not experienced any problems with Zoho Invoice. It is an outstanding software.

Love this platform

Opmerkingen: I was tired of using excel and this was a smooth transition. It also allows me to continue numbering my invoices.

Pluspunten:

It's easy to use and allows you to upload your company logo.

Minpunten:

I do not see an option to add tax which may be necessary for other users

The right Invoicing tool that serves the purpose

Opmerkingen: Exceptional product.

Pluspunten:

I needed a proper invoicing tool that covered all my needs like a recurring, time bound, covering expenses and directing them as billable in invoices to concerned clients. Zoho simply did the job i m quite happy with this.

Minpunten:

Nothing to complain since it solved all my problems i had with earlier invoicing tools

Makes getting paid by clients a breeze

Opmerkingen: It allowed us to easily managing our invoicing process by end users instead of needing a dedicating person in the office.

Pluspunten:

The ease in which we can create invoices and the options for payment methods to make sure clients can pay easily.

Minpunten:

It takes some time to get all the integrations setup correctly, but once your up and running it just runs itself.

Happy with ZOHO

Pluspunten:

Easy to use invoice, we love all features.

Minpunten:

I believe it could be easier to search for old invoices.

Free but far better than most paid platforms!

Pluspunten:

Its free to use about 90% of the features it offers which I think says it all really - Most credible competitors at a similar level charge a good amount of your hard earned cash for a similar product and often times doesn't even provide half the features Zoho invoices provides you. A fantastic invoicing system for small business owners and sole traders out there - especially those who have only recently launched their business!

Minpunten:

As an invoice creation software its top level and surprisingly free! However, it is limited by the number of users (or employees) you can add onto it - which wouldn't be so much of an issue if I dealt with employees - but dealing with freelancers and contractors means that it makes communication slightly more complex as the software is clearly orientated towards businesses with established employees - and small businesses at that! Also - one thing that really bugs me, is quite literally a software bug that seems to be happening more and more often on my iOS devices. This being, that whenever I update an invoice, either on my iPad or iPhone - it doesn't seem to update in real time on other devices and vice-versa! In fact, some of the time, it doesn't appear at all! Not sure why this is the case but makes for a good game of 'Finding Wally' when you are almost certain that you sent that invoice when you were on your iPad earlier in the week.

Complete end to end invoicing solution for SMBs

Opmerkingen: Very satisfied and extremely happy customer of Zoho Invoice. Makes most of the "headache" piece of work in finance really easy and smooth by automating recurring tasks.

Pluspunten:

Zoho Invoice has long been an dependable tool for all our internal billing and invoicing needs. Ability to choose templates, customize design, adding categories and much more, makes it an integral part of our day to day business. The product has extensive features like dashboard, estimates, payments, recurring payments etc which can serve very well to any startup, SMB or enterprise. The product has strong UI/UX and the simplicity to use does not require any additional training or hand-holding, its just amazing how fast our new resources pick it up from day 1 We have used Zoho Invoice from our starting days and we have grown stronger together over all these years

Minpunten:

As a founder-led company, I wish there was a feature to group multiple invoices into one and create a invoice group list, some customers expect us to submit multiple invoices in batches.

Industry leading "free" invoicing software

Opmerkingen: Superb!

Pluspunten:

Zoho invoice has all premium and more than required feature for a small to medium enterprise and that too at no cost at all.

Minpunten:

Honestly, yet to find to find something which I didn't like or is not useful for my organisation.

Zoho Invoicing is excellent

Opmerkingen: Brilliant

Pluspunten:

Very easy to set up, create customers, items, invoices, allocate payments, pull reports. Exceptionally easy to navigate on laptop or mobile

Minpunten:

After changing a customers information, I struggle to amend previous invoices to reflect the new info

Most User Friendly and Cost effective Billing Software

Opmerkingen: This is truly the best online billing tool available for SMEs and Startups. I have scaled from a few invoices per month to hundreds of invoices. Also, we keep getting constant updates from the Zoho team. The recent theme update is simply awesome. I can use my brand color for my invoice tool.

Pluspunten:

I personally love the template feature for invoices. Being an enterprise software we have several demands of getting Invoices in a specific formats. It is easy to have multiple formats for multiple customers. The Approval mechanism ensures we are sending correct invoices.

Minpunten:

Billing for Projects is only on per hourly basis. It would be better if it supports per month, per day conventions also.

I have tried most others and this stands out as the best

Pluspunten:

Pricing. Integration with the rest of their suite of products. Pricing. Ease of use. Pricing. Mobile. Did I mention Pricing?

Minpunten:

In the early days I may have struggled with their webpage design and honestly it wasn't that easy of a product to use. (talking at least 5yrs ago) They continued to evolve the product and the old days are something in the rearview mirror with open roads and banked turns in the windshield

Zoho Is A Great Option, At Least From A One Man Band Perspective

Opmerkingen: Really good; I needed something to automate time tracking to billing and invoicing in a robust manner. Zoho will be the tech stack utilized to process out other needs as well, for myself and my marketing clients.

Pluspunten:

It was easy to set up, and when I ran into particular setup difficulties between Zoho Projects (time tracking) and Zoho Invoice, the support that was given was exceptional.The support knew exactly what was needed between both portals to get me back on track.

Minpunten:

A checklist being more prominent to guide the full top down setup would be appreciated, but this isn't a real issue with how good support was. The knowledge articles are prominent thought.

My Go For Invoicing platform

Opmerkingen: It was hilarious at first, i was searching for an app to generate invoice when i am outside i came across zoho invoice gave it a try first try was funny as the functions didn't made any sense at first but soon after an hour so it felt like this application is really thought through when crafting, i quickly set it as my next go-to invoicing app on desktop and mobile and on the cloud, thanks you zoho for this wonderful service.

Pluspunten:

Everything from custom payment gateway integration to single click invoice genration, the best feature would be the inventory mangement and product catalogue making it easier to create invoice by typing the product name only everything will be fetched from the catalogue even the discounts and taxes are perfectly fine tuned with the invoice template. Started using as an On-The-Go invoice genrator and fell in love after generating first invoice.

Minpunten:

The mail customizability the mail sent to payee is non-customizable(atleast for me) i want it to reflect offline payment instructions as well for some customers having no mode online payments that's the only drawback i found while using zoho invoice apart from this everything works perfectly fine.

I just switched from the "improved" FreshBooks to Zoho Invoice.

Opmerkingen: It meets most of my invoicing and time tracking needs, and at an over 50% reduction in monthly costs.

Pluspunten:

My small consulting firm has used Freshbooks for a couple of years. Recently they "upgraded" their product and I lost very basic functionality that I relied on day-to-day. While not perfect, Zoho Invoice provides most of that functionality and at an over 50% drop in price. I really like the previous FreshBooks solution, and would have eagerly embraced the new, but you cannot release a new version that supports so much less functionality that the last. OK, off that soap box. Zoho Invoice so far seems easy to use, with a few caveats I will spell out in the next section. The customization is great (almost, but not quite, to a fault). Some of what I consider basic functions for a consulting environment are available. Including the expense receipt images on the PDF invoice (HELLO FRESHBOOKS!!!) are very simple.

Minpunten:

Three things. But keep in mind that even with these three things I find Zoho Invoice better suited to my needs over my current solution; Provide the option to include the expense date on the invoice!!!!! This is very basic and very needed. I see from reviews that people have been asking for this for several years. Provide a field for expense vendor. Sure I can setup a custom field, but when you get to the invoice you cannot access custom fields at the detail level. Provider the option to include the expense author on the invoice. I usually have two to three of us on an engagement all entering expenses for travel, lodging, meals, etc. By including the author, the client can easily see from whom the expense is coming from. To get around these shortcomings, I have my group enter expenses in a very specific way that includes these information in the notes field. Not optimal, but still works.

I love Zoho Invoice!

Opmerkingen: As an independent communications consultant & freelancer, Zoho Invoice has been perfect for my needs.

Pluspunten:

When I started consulting/freelancing, I used to track my time in Excel and create invoices in Microsoft Word. It was so time-consuming and didn't look professional at all! I was thrilled to find Zoho Invoice's free version and have been using it for the past couple of years now. It saves me so much time, has built-in time tracking connected to your client/customer projects and tasks which then automatically populate invoices for you, and creates really nice, professional-looking invoices. While getting the software setup initially, I did need to ask customer service for help a few times, and while it sometimes took a day or two for them to respond, that is pretty typical even for some paid software and they were always able to help solve my issue!

Minpunten:

For a free product, I truly can't complain about anything!

Invoicing in Your Hand

Opmerkingen: A Perfect Billing/Invoicing Solution For Startup & Mid Range Business.
Daily I Use This Application For Billing.
I Can Manage All My Cusotmers Billing & Payment Details on My Mobile.

Pluspunten:

Main feature is software is cloud baised, so you can access it anywhere like mobile, tablet, desktop and laptop. You can generate invoice for your customers in just 10-15 second that is bigest advantage of this application and they also provide free version with limited access so anyone check its features and then can buy.

Minpunten:

i dont find any issue with this application, only new user will takes some time to understand its functionality.

The Best Invoicing Software, Anywhere!!!!

Opmerkingen: It saves me a ton of money and time. Most invoicing apps are complicated and confusing. With Zoho they just showed the world how easy invoicing can be. All you need is 5 minutes and you are an invoicing and accounting expert.

Pluspunten:

Its easy. Its not confusing. It keeps everything organized. It cuts down on paperwork. It keeps you out of the office and in the field.

Minpunten:

What is there not to like about it. It almost does the work for you.

Freelancers will fall in love!

Opmerkingen: Wonderful! Can't say enough about Zoho Invoicing component!

Pluspunten:

After having tried to find solutions that are cloud-based, available on multiple devices and is easy to use, this is absolutely the best economic solution! I am a part-time design freelancer with many clients to balance jobs/AP/AR, needless to say, I needed an easy to use solution that I can quickly find, send, follow-up or expense items. This is by far the best option for that type of invoicing! -Customizable -Detailed reports & dashboards -Estimates -Terms & conditions -Easy entries by client -Sortable -Can use on desktop & mobile -Timesheets (although I don't utilize this function)

Minpunten:

Honestly, I have yet to find a flaw for my needs. This is such a wonderful solution for small to midsize businesses and perhaps nonprofits. Not sure how well it would fare for larger organizations.

Excellent Invoice and Time Tracking Software for Freelancers and Small Businesses

Opmerkingen: Excellent time tracking and accounting functionality at the excellent price!

Pluspunten:

The first obvious pro is that for a single freelancer this software is free at a fully functional level. Given that other alternatives I have made use of in the past cost at least p/m, often more, for the same, or even less, functionality, it's a great choice indeed. Also very impressive is the level of functionality available. I currently maintain a 35 client active client database, can track time for and bill them all, receive payment in several different ways including PayPal and M/Visa and get excellent reports with a few clicks on all kinds of aspects of my account activity.

Minpunten:

Sometimes the settings can be a little hard to adjust, you may have to dig deep to figure some things out, but after two years of use, I do pretty much have it figured out now.

A best invoicing app so far

Opmerkingen: We are drafting and sending monthly and annual invoices of our restaurants to our clients online without requiring them to visit them physically, which has saved our time and effort to a great extent.

Pluspunten:

Zoho Invoice is super simple to sign up and start using it immediately. Also, it is very easier to create, send, and track the invoices with its user-friendly dashboard.

Minpunten:

I found it a hard time to change the currency of any specific invoice, and also customizing invoices as per the need is a bit confusing.