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Over GPS Trackit

GPS Trackit biedt op maat gemaakte oplossingen voor wagenparkbeheer aan duizenden bedrijven in vele sectoren. Zie ELDFLeet voor HOS.

Meer informatie over GPS Trackit

Pluspunten:

Niet beschikbaar

Minpunten:

Niet beschikbaar

Beoordelingen van GPS Trackit

Gemiddelde score

Gebruiksgemak
4,5
Klantenservice
4,8
Functies
4,5
Prijs-kwaliteitverhouding
4,5

Waarschijnlijkheid van aanbeveling

8,8/10

GPS Trackit heeft een totaalscore van 4,6 van 5 sterren op basis van 296 gebruikersreviews op Capterra.

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Reviews filteren (296)

Josefina
Josefina
BD in Argentinië
Geverifieerde LinkedIn-gebruiker
Bouwmaterialen, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Mostrar versiones volume_up Thumbs Up for GPS Trackit!

5,0 vorige maand Nieuw

Pluspunten:

I've been using GPS Trackit for a while now, and I'm impressed! It's a great app for keeping tabs on my fleet, whether I have a small business with a few vehicles or a larger operation. GPS Trackit has been a valuable asset in managing my fleet. It's given me greater visibility into my operations and helped me improve efficiency and safety. I highly recommend it!

Minpunten:

I would like to be able to download videos that I request larger, or be able to see them online. Videos of 1 min are hard to find and see what happend

Reactie GPS Trackit

4 weken geleden

Hi Josefina, Thank you for taking the time to leave us such an awesome 5-star review! We're thrilled to hear that GPS Trackit is a valuable fleet management asset for your business. Our team is working on updating our video feature to accommodate your request. Keep an eye out for updates on that coming soon! Thank you for being a GPS Trackit customer! Best Regards, GPS Trackit Support Team

JANNA
Operations Safety Manager in VS
Olie en energie, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Honest Review -

4,0 4 weken geleden Nieuw

Opmerkingen: We are a small mom and pop trucking company, and they treat us just as we are a big nationwide company. We never feel like the little guy with them.

Pluspunten:

What I like most about GPS Trackit is that it isn't M*****! I had major issues with communication and billing with my previous. Took me months to get anything solved. I have not had one issue with GPS Trackit. I call in with an issue, I email with an issue or any questions, for adding units for anything and they handle it immediately and they are not pushy or intrusive.

Minpunten:

At this point, I haven't had anything that I haven't liked. They are what they said they were.

Reactie GPS Trackit

3 weken geleden

Hi Janna, WOW! Thank you so much for the fantastic review! We love hearing customer experiences like this. It makes our day to hear that switching to GPS Trackit was everything your company was missing in fleet management. We love treating our customers with the best service in the industry. Our team is always here whenever you need us. Best Regards, GPS Trackit Support Team

Gail
Gail
CEO in VS
Geverifieerde LinkedIn-gebruiker
Consumentendiensten, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Descent Prodcut - POOR Customer Service

3,0 2 maanden geleden Nieuw

Pluspunten:

Does what it is expected to do for a GPS tracking software.

Minpunten:

We do not recommend using GPS Trackit or any of their sister companies. We have used them for years and DID NOT sign a contract. We decided to move to another company because we would be able to get more value for our dollar. Well, breaking up has been very painful. They want to charge for 60 days, okay fine. But, then they cut our account off the day after we cancelled. How do you expect someone to pay for 60 additional days of service, but not allow them to use the product during those 60 days?

Reactie GPS Trackit

2 maanden geleden

Dear Customer, While it pains us to read reviews like this, we also can appreciate that you took the time to call out some areas of opportunity with our support team. This is definitely not the experience we pride ourselves on, as shown by other Capterra reviews touting our Customer Service. It sounds like you left GPS Trackit due to finding a better value somewhere else, but you're now experiencing issues with customer support and the 60-day cancelation policy. You are correct, we should not be shutting off the services before the 60 period ends, unless specifically requested. If you'd be kind enough to share your acount information with us directly, we would really appreciate it. This will be used to research and coach appropriately. We'd also like to know the specifics around the offer you received and where we fell short. We've provided direct contact information with this review. Sincerely, GPST Customer Experience Team

Amee
Owner in VS
Vervoer/over de weg/per spoor, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

Simple and cheap

4,0 3 weken geleden Nieuw

Pluspunten:

Overall it does what we need. Keeps accurate time and milage

Minpunten:

The fact that there are multiple websites required to get things done. I don't use half the feature s for this reason. Needs to be all under one website.

Reactie GPS Trackit

3 weken geleden

Hi Amee, Thank you for taking the time to share your GPS Trackit experience. We're glad to hear that you find many benefits using our product. We value your feedback and will pass it along to our development team. If you have any questions or concerns, we encourage you to reach out to our customer support team. We're here 24/7 to help! Best Regards, GPS Trackit Support Team

Trent
Maintenance Superintendent in VS
Bouw, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Killebrew, Inc

5,0 3 weken geleden Nieuw

Pluspunten:

Know where my vehicles and equipment is at all times

Minpunten:

I really can’t think of any cons, or problems

Reactie GPS Trackit

3 weken geleden

Hi Trent, Thank you for leaving us such a fantastic review! We love to hear that GPS Trackit keeps your business operating smoothly. If you ever need assistance, we're always here to help 24/7. Thank you for being a GPS Trackit customer! Best Regards, GPS Trackit Support Team

Monica
Owner in VS
Kunst en nijverheid, Zelfstandig ondernemer
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

I give it four stars!

4,0 2 maanden geleden Nieuw

Opmerkingen: Affordability kept me from using this product any longer. It would have been nice if there were “some” free features!

Pluspunten:

I could track in real time and also keep up with weather or not the vehicle was driving over the speed limit, when and where!

Minpunten:

You must have a subscription to use this product

Reactie GPS Trackit

4 weken geleden

Hi Monica, Thank you for sharing your feedback about GPS Trackit. We appreciate the insight on your experience. We have shared your feedback with our team. If you ever decide to return to a fleet management system, we hope you'll give us another chance. Best Regards, GPS Trackit Support Team

Jack
Director in VS
Vermogensbeheer, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

GPS Trackit - Peace of Mind

5,0 vorige maand Nieuw

Opmerkingen: It Works! I am satisfied with the performance of my GPS Trackit.

Pluspunten:

I like the fact that any incursion while driving is recorded by the windshield mounted camera, that records activity in front and behind me with a split screen in real time, recorded into the cloud. But is most like its use as a theft deterrent. Not only does the camera record into the cloud any activity to break into or damage my vehicle, if my vehicle is stolen and the camera removed, the hidden GPS continues to send its location for the police to recover.

Minpunten:

None. There is nothing I do not like about GPS Trackit.

Reactie GPS Trackit

vorige maand

Hi Jack, Thank you for the fantastic 5* review of GPS Trackit! We're honored to help you protect your business and your vehicles!

Ray
Recruiter in VS
Werving en selectie, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Great GPS tracking option

5,0 3 weken geleden Nieuw

Pluspunten:

GPS Trackit provides all of the necessary tracking features that our company needs at a very competitive cost.

Minpunten:

I honestly can't think of any off the top of my head.

Reactie GPS Trackit

2 weken geleden

Hi Ray, Thank you for leaving us such a fantastic review! We're thrilled to provide the features your company needs to track and manage your fleet. Our team is always here for you 24/7 if you ever need assistance. Thank you for being a GPS Trackit customer! Best Regards, GPS Trackit Support Team

Clay
Manager in VS
Olie en energie, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

GPS Trackit user

5,0 vorige maand Nieuw

Pluspunten:

The plug and play OBDII's are very easy and convenient to use in our company vehicles. Also, the maintenance section is user friendly.

Minpunten:

We were not satisfied with the ELD platform

Reactie GPS Trackit

vorige maand

Hi Clay, Thank you so much for the great review. We're thrilled to hear you're happy with our products and services. We would appreciate more information about your ELD experience. Please feel free to reach out and provide more information.

Blaine
Fleet Warehouse Manager in VS
Bouw, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

IFSS GPS review

5,0 vorige maand Nieuw

Opmerkingen: very good product and service throughout

Pluspunten:

plug n play feature. The reports accent is beneficial too.

Minpunten:

The plug in unit has had some issues with communicating with car causing dash alarms and driving issue

Reactie GPS Trackit

vorige maand

Blaine, Thank you so much for all the stars and the great review. We'd like to know more about the dash alarms you're experiencing. Please reach back to your AM or contact us at [email protected].

Nathanael
Fleet and Facility Specialist in VS
Levensmiddelen- en drankenindustrie, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Useful product with a lot of features

4,0 8 maanden geleden

Opmerkingen: GPS tracking has completely changed the nature of our operations and we couldn't have grown as much as we have over the past 4 years without this product. Good customer service as well when we do have an issue.

Pluspunten:

We use this product heavily for tracking our delivery fleet on a daily basis, as well as temperature tracking as we are a food distributor and must ensure we are maintaining cold chain requirements. GPS Trackit is fairly simple to use and learn, has a lot of features, and is reasonable cost.

Minpunten:

Reporting can be a bit confusing and difficult to learn. The UI is a bit clunky and could be improved, although I believe there is a newer version that we have not explored fully as of yet. We've had problems getting some of our temperature sensors to work reliably.

Reactie GPS Trackit

8 maanden geleden

Hi Nathanael, Thank you for your review! We appreciate your feedback and insight on your experience with our product. As a reminder, we do offer unlimited live training for our customers. We also recommend visiting our Knowledge Base to find helpful articles, videos, and tutorials that walk users through troubleshooting and navigating our platform. It makes our day to hear that implementing GPS Trackit into your business has helped your operations grow. Thank you again for the positive review! Best regards, GPS Trackit Support Team

Joann
Owner in VS
Consumentendiensten, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

GPS Trackit is a valuable time management tool

5,0 5 maanden geleden

Opmerkingen: GPS Trackit has been a useful management tool since the day I started using it.

Pluspunten:

GPS Trackit allows me to know where my fleet drivers are located at all times. I can efficiently manage the workflow by sending them to the next nearest job site. I also use GPS Trackit to bill by time spent on the job. This frees us the employee to just get the work done and not worry about noting details. GPS Trackit is also a good deterrant to those tempted to waste time or run personal errands on the clock.

Minpunten:

There really is nothing I don't like about GPS Trackit.

Reactie GPS Trackit

5 maanden geleden

Hi Joann, Thanks for taking the time to leave us such a fantastic review. Making your fleet management experience efficient is our goal. We love to hear that our product has improved your business. We're always here to help whenever you need us. Thank you for being a GPS Trackit customer! Best Regards, GPS Trackit Support Team

David
Owner / CEO in VS
Consumentendiensten, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

GPS Trackit

5,0 8 maanden geleden

Opmerkingen: My overall experience has been great. It showing me the things I'm looking for and a good guild to what is going on with each driver.

Pluspunten:

I use the GPS for all my scheduling and tracking my miles. Also let me view my associates driving habits.

Minpunten:

When I got the new GPS, noy much training came with it.

Reactie GPS Trackit

8 maanden geleden

Hi David, Thanks for leaving us a great review! It makes us happy to hear you're finding so many benefits in our product. Making your job and business operations more efficient is our goal. We do offer free live training for our customers and have our Knowledge Base filled with help resources. Please feel free to reach out to our training team at [email protected] if you'd like to attend a training session in the future. Thanks again for sharing your experience! Best regards, GPS Trackit Support Team

Wes
President in VS
Detailhandel, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Perfect for our small business!

5,0 8 jaar geleden

Opmerkingen: GPS Track-it was an easy choice to make. Once the units were installed, we were immediately able to track the location and speed of all our trucks. The website and app are very easy to use.

Pluspunten:

Easy to use software. The Geo-Fence feature is amazing. It lets us set up a custom area on the map that will trigger an alert when a truck has entered or left the area. This was extremely helpful to us since our staff could get notifications when our truck was in the area they should be. The speed monitoring was also a great feature since it shows how fast the trucks are going along with the posted speed limit for the street they are on.

Minpunten:

I would like to see more functionality with the phone app. You can do a lot with the website, but the app is slightly limited. It still provides all the information we need at a glance, but making setting changes on the fly would be nice.

Reactie GPS Trackit

8 jaar geleden

Thanks Wes for the review! We appreciate it! We work hard to give you information that is beneficial to running a successful fleet.

Douglas
General Manager/Sales Manager in VS
Detailhandel, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Knowing Where our Employees are at all Times

5,0 vorig jaar

Opmerkingen: It has been good, really no complaints

Pluspunten:

I like that it is easy to locate and track Employees

Minpunten:

Sometimes the App on the computer doesn't update the location unless I refresh the page, then I have to set everything up again on it as I want it.

Reactie GPS Trackit

vorig jaar

Hi Douglas, Thank you so much for your great review, and 10/10 to recommend us too! We appreciate it. We can have someone contact you regarding the refresh issue you're experiencing if you'd like. Just let us know - we're here for you. GPS Trackit Customer Support Team

Renee
Controller in VS
Bouw, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Exceptional Service for Fair Price

5,0 5 maanden geleden

Opmerkingen: We've enjoyed having the ability to know where our vehicles are and the reports are exceptional as well.

Pluspunten:

The ability to know where our vehicles are at all times and the cost of the platform is pretty good compared to others.

Minpunten:

The reports could be easier to customize and use.

Reactie GPS Trackit

5 maanden geleden

Hi Renee, Thank you for taking the time to leave us a great review! Our development team is constantly improving reports, so keep an eye out for upcoming updates. We thrilled you've had an exceptional experience and we're here 24/7 if you ever have any questions. We appreciate your time and feedback. Thanks for being a GPS Trackit customer! Best Regards, GPS Trackit Support Team

Darcy
Office Admin in VS
Bouw, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Tracking Review

5,0 5 maanden geleden

Pluspunten:

cant find what forms/info i need. the website was completely changes and now i cant find what i need.

Minpunten:

changing the website didnt help anyone. everything is so hard to find now.

Reactie GPS Trackit

5 maanden geleden

Hi Darcy, Thank you for taking the time to share your feedback. We will have our customer support team reach out to you regarding the issues you're facing with the platform. We apologize for the inconvenience it's caused you. Our team is here to help 24/7! Best Regards, GPS Trackit Support Team

Frank
General Manager in VS
Maatschappelijk werk, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

General Managr

5,0 5 maanden geleden

Pluspunten:

I can see where our vehicles thru out the day.

Minpunten:

I cannot find anything. I have had good luck using GPS Trakit.

Reactie GPS Trackit

5 maanden geleden

Hi Frank, Thank you for taking the time to leave us a review! We're glad to hear that our product has helped your company by tracking your vehicles throughout the day. We encourage you to reach out to our 24/7 support team to assist with any issues you're experiencing. We're always here to help! Thanks again for your feedback! Best Regards, GPS Trackit Support Team

Stacy
OFFICE MANAGER in VS
Bouw, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Tracking made easy

5,0 8 maanden geleden

Opmerkingen: I've had a pleasant experience. Customer service is great! They are patient and very knowledgeable.

Pluspunten:

GPS's feature to hoover over a point to see street view is helpful when we are trying to pinpoint what job they are at.

Minpunten:

Removing trucks no longer owned from the list is not easy. You have to call for them to do it. it would be more functional if there was an edit feature where you could remove vehicles.

Reactie GPS Trackit

8 maanden geleden

Hi Stacy, Thank you for taking the time to leave us a review! We appreciate your feedback and insight as a GPS Trackit customer. We're glad our product has made tracking easy for your company. We're always working to improve the user experience and will pass your feedback along to our team. If you ever have any additional questions or issues, please don't hesitate to reach out to our 24/7 customer service team. Best regards, GPS Trackit Support Team

Robert
President in VS
Vervoer/over de weg/per spoor, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Mid States

4,0 vorig jaar

Opmerkingen: None

Pluspunten:

Easy to use as we did not have a GPS tracking system, we run a small fleet and the value of knowing where the trucks are is very helpful.

Minpunten:

The only thing I would say is setting up a new driver as we are a small fleet and don't set up new people very often.

Reactie GPS Trackit

vorig jaar

Hi Robert, Thank you for the high marks! We appreciate you taking the time to leave us a review. We'd be happy to assist you with setting up a new driver and connecting you with one of our trainers to show you the best options for using this feature. We also have built a new state-of-the-art knowledge base that includes step-by-step instructions on everything you can imagine having to do with GPS Trackit Cloud. Just click the help tab when you're signed in to the platform. Here's an article on Adding and Assigning Drivers. https://gpstrackit.force.com/knowledgebase/s/article/Adding-Assigning-Drivers All the best, GPS Trackit Customer Service Team

Randy
Production Manager in VS
Bouw, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Great Product and Service

5,0 8 jaar geleden

Opmerkingen: this has truly been a great investment for the company in order to be more efficient with our crews in the field. We are able to know where they are in an instant and are able to contact them if need be to detour them to an unexpected service call if we are already in the area.

Pluspunten:

knowing where each rig is located precisely and the accuracy of the vehicle placement is almost exact. Also being able to rerun a previous days routes has proven to be quite helpful as well. It also has helped keep our crews more accountable to their locations. Being able to see where a truck is and knowing its Approximate ETA to destinations.

Minpunten:

took some time to learn the program, but once you have it figured out its pretty simple.

Reactie GPS Trackit

8 jaar geleden

We are glad that the product has been helpful to you and your company. We hope to continue to provide you with reports that provide proactive information.

KEVIN
Operations in VS
Bouw, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Review of GPS Trackit

5,0 5 maanden geleden

Opmerkingen: Highly recommend to others; would like the video camera to be more affordable to incorporate within our company

Pluspunten:

The user friendly experience to manage fleet

Minpunten:

Frequent offline notification alerts when there is no activity on any of our fleet

Reactie GPS Trackit

5 maanden geleden

Hi Kevin, Thank you for taking the time to leave us a positive review! We're thrilled to hear our product has improved managing your fleet. Our support team is here 24/7 if you have any questions. We're happy to help! We appreciate your feedback and thank you for being a GPS Trackit customer. Best Regards, GPS Trackit Support Team

John
Ops Mgr in VS
Vervoer/over de weg/per spoor, 501-1.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

10-17-23

3,0 8 maanden geleden

Opmerkingen: could be better

Pluspunten:

Knowing where my equipment is. Better productivity

Minpunten:

not reliable. losses connections. Can't be dropping signal.

Reactie GPS Trackit

8 maanden geleden

Hi John, Thank you for sharing your feedback. We regret that you've experienced issues with our product and service. Our team is continuously working to make improvements. If there is any way we can help assist you further, please reach out to our 24/7 customer support team. We're always here to help and want to ensure you have the best experience possible. Best regards, GPS Trackit Support Team

Keith
Managing Member in VS
Automotive, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Does not listen to the customer…

1,0 2 jaar geleden

Opmerkingen: No training, got the units and had a contact for install and training but after several times trying to reach him, I was told to figure it out myself. The videos are on the web site…

Pluspunten:

Well before the update it worked well. Now the system is almost useless to me.

Minpunten:

Your updates. Who ever updated the reports needs to be FIRED!!! No beta testing and has not worked in a month. This is by far the worst company I have worked with that blatantly ignores the customer. Ignore us long enough and we all start to just walk away like I am about to…

Reactie GPS Trackit

2 jaar geleden

Hello Keith, We're sorry you experienced issues with our software during the latest upgrade. We would love to talk to you to get more information regarding your experience with our software, training, and customer service. Thanks - GPS Trackit Customer Experience Team

Joel
Owner in VS
Vervoer/over de weg/per spoor, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

One of the best out there

5,0 2 jaar geleden

Opmerkingen: Overall great experience

Pluspunten:

I like this software because it's really easy to use I've tried other one but they are so difficult

Minpunten:

I would like to be able to edit driving time because I've had issues in the past with this either driver or mechanic error

Reactie GPS Trackit

2 jaar geleden

Hi Joel, Thank you for the great review! I'd be interested in learning more about your experience with GPS Trackit. Please contact us at your convenience. Thanks, GPS Trackit Customer Experience Team