Glue Up reviews

Simply idiot proof and ready to deploy without too much hassle

Opmerkingen: We are very pleased with simplicity of it. We rarely spend time training as most users simply "get it". Its simple and fast out-of-the-box solution . We now have 4 accounts running this software

Pluspunten:

I can create an event in 10 minutes , have the webpage out and create collateral. I can update anything all the way to the delegate app onsite in a few simple steps. We moved a few hundred members into the cloud which was relatively simple, and memebrs love the ease with the member app and the profile. Payment option are localized based on country I can assign navigation languages etc. I can assign a client to administer a section of the membership or a specific event.

Minpunten:

Multi currency management is not very friendly. During setup. I cannot correct some historical items Some limitations with regards to registration setup for multiple events segments such as dinners post tours that needs to be overcome

A Comprehensive Event and Membership Management Solution

Opmerkingen: Overall, Glue Up is an excellent event and membership management solution. The features are comprehensive, the user interface is intuitive, and the customer service team is always available to help. The only downside is the cost for larger organizations and the lack of customization options for some features.

Pluspunten:

Glue Up is an incredibly comprehensive event and membership management solution, offering an impressive range of features and functionality. From event registration and ticketing to membership management and payment processing, Glue Up has everything you need to streamline your organization's event and membership processes. The user interface is intuitive and easy to use, and the customer service and support team is always willing to help.

Minpunten:

While Glue Up does have some great features, it can be expensive for organizations with large membership numbers or for those who plan to use the platform for multiple events or complex processes. The interface can also be a bit clunky at times, and there are some features that could benefit from additional customization options.

Streamline Your Workflow with Glue Up's Intuitive and User-Friendly Platform

Opmerkingen: Glue Up is a comprehensive and user-friendly platform for event and membership management. Users appreciate the platform's all-in-one solution, advanced networking and engagement features, and powerful CRM tools. Although some users have reported occasional technical issues and a learning curve, overall, Glue Up is highly regarded as a top choice for event and membership professionals.

Pluspunten:

Glue Up include its all-in-one platform for event management and membership management, user-friendly interface, advanced networking and engagement features, and powerful CRM tools. Users also appreciate Glue Up's excellent customer support and customization options, which make it easy to tailor the platform to their specific needs.

Minpunten:

It includes occasional technical issues and glitches that can affect the user experience, and a relatively steep learning curve for some users who are not familiar with the platform. However, these issues are relatively minor compared to the platform's overall usefulness and effectiveness in event and membership management.

Privacy issues, Failed delivery and refusal to refund any of our US$34,105 - stealing from a Charity

Opmerkingen: The delays and issues piled up to the point that we had to delay our entire project by nearly a month, incurring additional costs from our website developers due to the work required to meet the Glue Up integration requirements, and then be again changes once realised that the Glue Up product was not what was originally discussed as most compatible for our user needs and membership base.
We requested to exit from our agreement, and only then were we finally contacted by Glue Up representatives from Mainland USA. [SENSITIVE CONTENT] immediately identified that the team they had us assigned to were not capable fo the task "and should never have been assigned our account". We discussed and sought to rectify the issues with further conversations, however the damage to the trust of my staff and the realised differences in discussions from sale to execution we too great, so we continued to request to exit from our agreement with the 30 days period as required.
Since this time, [SENSITIVE CONTENT] have rarely returned email let alone avoided our meeting calls. They have refused to refund any of our money, despite agreeing that there was at least US$20,000 of what we paid for not yet incurred or consumed by Glue Up in the process to date. They offered to provide a US$20,000 "Credit" to our organisation, refusing to any actual refund of our money paid up front. We are now literally held hostage, with no more replies, and no refund still. This is the way they deal with a Charity...

Pluspunten:

The promises made in the sales process - that were not followed through with in the delivery, or terrible customer service. Let alone the privacy concerns and now refusal to refund for services not embarked upon or delivered. Absolutely disgusted and disappointed in this unethical and unprofessional conduct. We would never recommend Glue Up based on our experiences over these last 3 months still without resolution and now theft of our charity funds.

Minpunten:

We are an Australian Veteran Health & Welfare support Charity. From the outset, myself & my team engaged in a very competent & supportive sales process with a representative located in Bali. We were required to pay US$34,105,000 up front prior to then being turned over to a team based in mainland China. From there we encountered a continuous stream of issues including language barriers, incomplete tasks requiring constant email chains to follow up verbal conversations that appeared to expire on completion of calls. We additionally had very real privacy concerns given we requested and were sold on a product that would be responsible for supporting our membership base of over 30,000 Australian Veterans. The delays & issues piled up to the point that we had to delay our entire project by nearly a month, incurring additional costs from our website developers due to the work required to meet the Glue Up integration requirements, and then be again changes once realised that the Glue Up product was not what was originally discussed as most compatible for our user needs and membership base.

Exploring Glue Up: The Impact of Key Features on Email Marketing Success

Opmerkingen: Overall, Glue Up offers a powerful suite of features that can be highly effective for event management and marketing. The platform's email campaign management tools, including customizable branding, engagement tracking, and lead capture, provide users with a range of options to help them optimize their campaigns for success. Additionally, Glue Up's contact database and CRM features make it easy for users to manage customer data and track key metrics. While there may be some areas that users find less optimal, such as the interface or pricing model, Glue Up is generally well-regarded for its user-friendliness and versatility. Ultimately, the platform's effectiveness will depend on the specific needs and goals of each user, but Glue Up has the potential to be a valuable tool for many organizations.

Pluspunten:

Glue Up offers a suite of powerful features that can have a significant impact on the success of your email marketing campaigns. During the free trial period, users can explore features such as Mobile-Optimized Emails, Customer Segmentation, and CRM, which can all help improve engagement rates, drive revenue, and optimize marketing strategies. One of the key strengths of Glue Up is its ease of use, which allows users to easily integrate the product into their existing business processes. With its user-friendly interface and intuitive features, Glue Up is a powerful tool that can help organizations of all sizes improve their email marketing success.

Minpunten:

While Glue Up offers a robust set of features for event management and marketing, there may be some areas that users find less optimal. Here are a few examples:Some users may find the interface to be overly complex or difficult to navigate, particularly if they are not familiar with similar software tools.Certain features, such as customer segmentation, may require some initial setup and configuration to be fully effective, which could be a barrier for users who are new to email marketing.The platform's pricing model may not be suitable for all users, particularly those with smaller budgets who may not need all of the features included in higher-priced plans.While Glue Up offers a mobile app, some users may find that the functionality is more limited compared to the desktop version of the platform.As with any software platform, there may be occasional technical issues or glitches that could impact the user experience.

Modern Cloud Software for Membership Driven Organizations

Opmerkingen: My overall experience has been extremely pleasing and time saving. Time is of the essence and we need to work fast in today's business environment, Eventbank allows me to save time and get things done much quicker due to the fact that many features of running a day-to-day business are built into one portal.

Pluspunten:

Many great features under one umbrella. From CRM, Event Management, Social Engagement, Email Marketing Campaigns, Invoicing, Membership Management & Financing, this software enables you run your business effectively and efficiently. Additionally, Eventbank designs and maintains our primary website which provides members and users with a high end look and feel.

Minpunten:

My dislikes are minor (i.e. more member to member engagement features)

Choose GlueUP for your CRM Needs

Pluspunten:

GlueUP provided us with an amazing customer experience. When we were in the process of choosing a CRM the team was extremely friendly, helpful and available to provide answers to any questions. They also were transparent with the pricing, packaging and making honest recommendations for what suited our organizational needs as a small startup. This was meaningful because we were just learning about CRMs and they offered their expertise and were trustworthy throughout the process. The CRM platform we got the event and membership package. We participated in the customer success orientations that were client focused. They were accessible until we were able to use the platform independently. The CRM platform we got the event and membership package. We participated in the customer success orientations that were client-focused. They were accessible until we were able to use the platform independently.

Minpunten:

Because GlueUP is growing there are some features other platforms offer that might be of use for our organization's needs.

All-in-one Membership/ CRM/ Event Management Platform

Opmerkingen: That's seamless. The automation programme helps to save paper, and can enable the system to send auto-email to the members/ attendees with customisation function. Love the convenient set up a professional webpage in 10 mins.

Pluspunten:

Integration with Membership, CRM, Events, Marketing and Finance altogether, and it could be the only platform to support the organization's operations. Value for money and great customer success team to answer any kind of questions to accommodate our business needs.

Minpunten:

It can beef up a little bit of the campaign module to have more targeting and re-targeting functions to leverage the all-rounded marketing efforts.

Best on the market

Pluspunten:

I have demoed over 20 similar solutions. The software has all our required functionalities. The UX/UI is clean and elegant. The customer service is exceptional (special thanks to [SENSITIVE CONTENT HIDDEN] and [SENSITIVE CONTENT HIDDEN]). The value for money is unparalleled.

Minpunten:

There are a few functionalities that could be made more user friendly. For instance, it would be great to have more options to customize the invoices or automatic emails sent. The system sometimes lags a little; it could be faster. These are all minor details. The software is overall very good.

Glue Up personal experience review

Pluspunten:

Great intuitive user interface, have a wide range of features and with comprehensive analytics. Which is a beneficial for our organization.

Minpunten:

It only have limited customization options and lack of integration with third-party applications.

Solid Chamber Management Software

Opmerkingen: Overall, the experience with EventBank has been largely positive and we hope that EventBank continues to listen to customer feedback and comments in order to facilitate continuous product development.

Pluspunten:

The software focuses on providing many of the functions that a chamber of commerce requires, especially for events management and CRM.

Minpunten:

While EventBank provides for many of the chamber's needs, one of the challenges has been certain levels of customization, such as for the finance module, in order to comply with local laws.

User-Friendly

Opmerkingen: I am very happy as it functions as one stop centre for both event and membership management.

Pluspunten:

I have been using the EventBank software for almost 1 year above. At first, to be honest, I hesitated to switch to EventBank from the previous software (the feel to stay in the comfort zone even though it wasn't). Reluctantly, I chose EventBank due to recommendations from my employer and they proved I was wrong. EventBank made my life easier. There few points I would like to state here to justify my statement. EventBank is user-friendly. Any software be it advanced or more advanced, but if it not user-friendly, it will not be useful for the users. But EventBank's features are simple, not complicated and easy to understand. EventBank is an online event management software focused on customer reviews on events and membership management with excellent financial details as well. It includes review monitoring, review generation, review marketing, social publishing, social engagement and many more. Apart from that, EventBank has its own brilliant and respectable technical team. I would like to mention here about representative who has been super supportive throughout the months I have been using this software.

Minpunten:

The least that I liked about this software is there should be linked with the respective organization's banks.

Putting the service in 'Platform as a Service'

Opmerkingen: I've been working on implementing EventBank as the primary platform to organize, manage, and execute group exercise events for FitFam Shanghai - we're a very active and consistent fitness community and volunteer organization based in shanghai that organizes and runs completely free outdoor and some indoor workouts. The volume of workout 'events' that we do per week has increased drastically, and with EventBank we've been able to go from a rag-tag group of volunteers to a much more organized and efficient planning group. As a grassroots movement, this kind of tool is amazing and essential for us to be able to keep doing what we love, but do it better and better. The platform not only allows us to organize teams, plan events, and disseminate information to our community in a much more efficient and organized fashion - it's allowing us to finally put together data on how large our community actually is, who our core participants are, and their motivations for coming out to exercise with us. Our organization really emphasizes the idea and practice of community, including when deciding which partners and sponsors we choose to work with. EventBank is an excellent partner for us in that regard because of the support and technical teams behind it. We feel very strongly that we aren't simply using their platform, but that we're working with a team that is both part of and supporting our community. While the platform hasn't been without some minor bugs/issues, the responsiveness of the support and technical teams to every issue is amazing, and the speed with I'm seeing issues be responded to and resolved is superb.

Pluspunten:

It's functions are very apt to fulfill many needs of our organization, and the team responsiveness is great.

Minpunten:

There are minor issues with some of the registration functions.

A happy upgrade - an even better improvement

Pluspunten:

One of the most refreshing elements of Eventbank is its interface. A large step up from our previous CRM and Event Management systems, Eventbank has a user-friendly interface that is easy to use and navigate - either through exploring by yourself or through the help of their tutorial videos. Furthermore, in the CRM module, individual contacts and companies are seperated for easy access, and the Member companies are contained in another module of the CRM. The events module is easy to use, creating events within minutes with direct connectability to the campaigns module. The in-built support mechanism is a handy tool in Eventbank which allows you to ask for support in a convenient manner without having to email the support team directly. Eventbank support team reply very quickly, aiming to resolve any issue we have had as soon as possible.

Minpunten:

Some of the features unfortunately we have been unable to use due to legal requirements in our jurisdiction - including to our chagrin, the invoicing feature. While it is near impossible to find software that is going to meet exactly every need of every organisation without creating a custom-made solution, Eventbank is open to suggestions and their team have been very supportive and happy to take on board any suggestions or needs that we have had.

Good vision, good care of customers, good product

Opmerkingen: I have been using EventBank for over 1 year. I appreciate that they listen to customers and release updates in line with suggestions they have received. Their support team has an incredibly fast response time, and always has a great answer or solution to my problem. UX is great - very simple interface and easy to understand. Love that it's trilingual. There are a lot of great little features you can discover if you take time to really explore the tool. Still waiting on more HTML capabilities - this tool is great for teams without web design experience as it's incredibly easy to make a very professional looking event page, eDM campaigns, and easy to receive and track money. However, I wouldn't mind some more sophisticated tools for my own personal reasons. This update is meant to be released soon, and I look forward to it. All in all, I would recommend EventBank to my next organization as an events and mailing list management tool.

Pluspunten:

UX, Ease of use

Minpunten:

No HTML functions

My Glue Up experience

Opmerkingen: Overall, the experience was pleasant and exciting in spite of a few bumps which can still be improved. My guests generally had a good time and they are looking forward to another round. Out of 21 guests I invited, only 16 made it because the others found it tricky to install the app before the start of the event. I realized not everyone is tech-savvy but this is also an opportunity for the app to be developed further for easy use.

Pluspunten:

It's a great platform to connect, network, interact and build relationships with other pros from various industry within a short span of time. It's also fun and exciting because you'll never know you you'll meet next. I highly recommend this to business leaders, consultants, freelancers and others looking for an easy-to-use platform that can deliver positive results.

Minpunten:

1. Sometimes the matching and waiting period takes time: even if it gets refreshed, for some reason, it hangs 2. The notification icon that time is running out is too small 3. Some users on a smartphone and tablets cannot experience the app; this can be a challenge since people are on the go and most users will use their phones 4. The design inter phase looks a bit dated 5. You cannot see everyone upon arrival; there is no mood-setter function 6. After pressing the green or go button, you still have to press your HD cam "allow" before it connects with the next person waiting on line

Productive now that we have Eventbank

Opmerkingen: We have tried many "popular" services in China to sell tickets to our events and it is clear that they don't know their industry. Eventbank clearly made the effort to think from an organiser's perspective rather than click bait standpoint (or least effort required). With Eventbank, I can onboard new organisers smoothly and delegate them exactly the rights I want. It's simple to create personalised and professional designs for our event pages. Sharing on social media and their payment methods are all smooth and straightforward. The customer support is on top of things and answer with care.
I have suggested to improve the analytics and other small features, I am confident they will think it through and develop if it makes sense. I would seriously be unhappy and lose productivity if I had to opt out of Eventbank.

Pluspunten:

With Eventbank, I can onboard new organisers smoothly and delegate them exactly the rights I want. It's simple to create personalised and professional designs for our event pages. Sharing on social media and their payment methods are all smooth and straightforward.

Minpunten:

They could provide more analytics, drive some traffic from their own audience and offer more features to design their event pages.

Easy-to-use event management tool with great support

Opmerkingen: Efficiency, happy attendees, professional look.

Pluspunten:

We use EventBank's event management software for all of our large events at Kempinski. It is very intuitive and easy-to-use, and we can create great looking professional event websites with registration, payments, community features, and other information we need to display. QR Code Check-ins with the Manager App are super-fast. Great thing is also that we have a dedicated Customer Success Manager and she helps us with all the questions and queries in a timely manner.

Minpunten:

Our event pages are bi-lingual - both English and Chinese, and sometimes the Chinese version of the website is not super intuitive.

Wonderfull Experience

Opmerkingen: Using GlueUp has been a magnificent experience, because it allows me to offer service and value oriented towards the satisfaction of our clients.

Pluspunten:

Using GlueUp has been a magnificent experience, because it allows me to offer service and value oriented towards the satisfaction of our clients.

Minpunten:

Nothing in general, at this moment all is fine

Data-based. Functional. Fast. Ads easy to be published. First choice for setting RSVP of events.

Opmerkingen: Easy to use. I have got the connection with prospective members and thus i can better build cooperation with them.

Pluspunten:

I mainly use EventBank to set up events registration whenever my organization organises any external/sometimes internal events. So, my comments in this survey are all based on my experience on this feature, I know there are many other features including CRM etc though. It's pretty easy to use EventBank to promote events via mailings and set up RSVP. Also, I have found it convenient to check in guests onsite to verify their registration. Also, the EventBank supports several languages and meanwhile it works fast in China, unlike some international survey apps working slowly in China or Chinese apps without an English version.

Minpunten:

Sometimes, I get confused about the two EventBank websites -.com and .cn because they both have English home pages while my administrator account is only valid in one website. So, upon logging in a new device on which where the right website is not saved as a bookmark, I have to try both sites to log in successfully. I think it would be even better if there are more styles to choose from in the publishing events page?

Best all in one User friendly management tool

Opmerkingen: We had no idea how many people were actually reading our mails. These facts and figures were produced by Glue Up to clarify the literacy quotient.

Pluspunten:

It's easy to use. The features are user-friendly and supports online payments. Glue-Up is a game-changer

Minpunten:

Nothing I particularly dislike about this app, but sometimes there some issues arise. otherwise glue app solve its problem quickly.

User friendly and responsive service

Pluspunten:

1) The people behind it! Extremely responsive customer service and fast problem solving. 2) Ease of use: Simple to understand and maneuver

Minpunten:

Nothing whatsoever. I have been using it for 2 years now.

Ease of using the platform

Opmerkingen: Eventbank support team has been key to get to know the platform better and make sure a report was provided to my directors to persuade on getting the platform as it betters the way we deliver and therefore our image.

Pluspunten:

The software is an intuitive step-by-step platform that gives structure to the event as it is logical to follow. It has many functions but the key ones are highlighted or compulsory to fill to make sure the skeleton of the event is completed fast with what is essential.

Minpunten:

Probably the many ways available to do the same thing.

Easy Chamber of Commerce management

Pluspunten:

I like different features: 1. Members & Membership Management (renewal process is easy and time saving) 2. Events managment: easy, simple, intuitive, time saving, customizable. 3. Finance: autogenerate invoices and can be integrate with Quickbooks 4. Database and email campaign - easy to manage and time saving

Minpunten:

I like most features and generally is very user-friendly. The APP is good to have but seems slower than accessing from the desktop. Overall there is nothing I really don't like or that is creating me a problem in managing the Chamber.

Personally Do Not Recommend

Pluspunten:

The member-facing and admin-facing instances are easy enough to navigate with little training needed prior to using the platform.

Minpunten:

There have been several discrepancies between the app and desktop version of the platform that is yet to be resolved (it's been 3 months). We also continually get event notifications for events scheduled for the actual company, GlueUp. It's very frustrating for our members to receive notifications about an event that doesn't pertain to anything we do.