Over FORM OpX

Garandeer naleving, automatiseer CAPA's en maak continue verbeteringen met behulp van het mobiele auditplatform van Form.com.

Meer informatie over FORM OpX

Pluspunten:

The ability to fill forms easily (dropdowns, radio buttons, tick boxes). The ability to have checks and logic in the forms.

Minpunten:

Doesn't interface well with word or office suite.

Beoordelingen van FORM OpX

Gemiddelde score

Gebruiksgemak
3,9
Klantenservice
4,6
Functies
4,2
Waar voor je geld
4,6

Waarschijnlijkheid van aanbeveling

8,1/10

FORM OpX heeft een totaalscore van 4,5 van 5 sterren op basis van 28 gebruikersreviews op Capterra.

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Reviews filteren (28)

Alexander S.
Alexander S.
Web Marketing Manager in
Geverifieerde LinkedIn-gebruiker
Computersoftware, 51-200 werknemers
Heeft de software gebruikt voor: Gratis proef
Bron van de reviewer
Bron: GetApp
5 6 jaar geleden
Assunta D.
Consumer Marketing Manager in Frankrijk
Consumentenelektronica, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Overwogen alternatieven:

Provides great form creation infrastructure and increases data collection capability

5 2 jaar geleden

Opmerkingen: Form.com is a pretty sufficient infrastructure to create forms for the purpose of collecting data from customer base, we use this data to improve our products in accordance with the satisfaction and compliant points of our customer base who already purchased our products and currently experiencing them.

Pluspunten:

Form.com allows us to collect data from user base of our products and we acquire reliable data and understand the path we should follow in the product development process by referring to the statistical customer satisfaction and complaint points.

Minpunten:

Form creation interface should be improved to allow faster form launching especially must be powered with more customizable, ready templates so that we can launch a campaign with minimal afford and directly start interaction with the customer segment we are targeting.

Santino M.
Student in Jamaica
Schoolleiding, 501-1.000 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Form OpX Review

5 4 weken geleden Nieuw

Pluspunten:

Form OpX has excellent form building capabilities. All options for data entry are available making forms easy to customize based on the purpose. This software has allowed for us to collect user information in a very efficient way. Very easy to navigate.

Minpunten:

The app tends to lag at times however minor updates should address this issue.

Karl rodrigue C.
sales manager in Haïti
Cosmetica, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

way too expensive for what it is

3 vorige maand Nieuw

Opmerkingen: my experience with this software did not convince me and in this sector I find that the competitors do much better and at a lower price

Pluspunten:

an application that improves its service by collecting data from its customers with very good statistical tools we can see the customer is satisfied and make decisions

Minpunten:

on android the application is not doing well. some update is considered to make it more stable and better grip.

Michel G.
Director MIS & IT in VK
Medische apparatuur, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Does what it says on the tin

4 vorig jaar

Opmerkingen: Overall I rate this product as good. We use it in critical processes and it works well. The support team is responsive in acknowledging a problem reported. Sometimes fix can be long coming. Note: A problem is not always a fault it can also be an issue at the user-end.

Pluspunten:

1. The ability to fill forms easily (dropdowns, radio buttons, tick boxes). 2. The ability to have checks and logic in the forms. 3. The ability to collect signatures and create PDF output which are of regulatory importance. 4. The ability to integrate with our in-house applications through the API.

Minpunten:

1. The design and underlying meta-data of forms is a bit rigid. 2. There lacks some flexibility which affects maintainability. 3. The lack of a sandbox for testing.

Phil M.
Head of Digital Systems in VK
Landbouw, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

A product that meets all of our requirements

5 6 jaar geleden

Opmerkingen: We spent a long time looking for a product that could capture data online and offline, add logic and validation to the forms, empower our team to build their own questionnaires and also allow us to host the system in our own data centre. We finally found form.com and the implementation was straight forwards and ongoing support has met our requirements as our userbase has grown.

Pluspunten:

The system is highly configurable but not complex, so our in-house resource can use the system without the need for IT's involvement. The software can be accessed on any platform and the system is being constantly improved.

Minpunten:

If anything, the look and feel could do with a refresh, but this is probably due to the flexibility of the system.

Maia A.
Production supervisor in Filipijnen
51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer
Bron: SoftwareAdvice

Form.com easy and complicated to use

4 3 jaar geleden

Pluspunten:

Form.com is an application that is very simple and user friendly. Offline mode features are great during emergency cases.

Minpunten:

Application can't be used without tutorial videos(so for the beginners i suggest to thoroughly watch instructional videos before using the app.

Ryan D.
Director of Operations in VS
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

The software have been great! By far has the most customizable features of all its competitors.

5 5 jaar geleden

Pluspunten:

The ability to customize nearly everything. The large database of interactive logic makes the forms your own.

Minpunten:

Initially it was geared more towards just surveys. It has started to evolve to be more robust though.

Jason B.
VS
Heeft de software gebruikt voor: Niet verstrekt
Bron van de reviewer

Form.com and Key Survey Is the Best Form and Survey Software I've Ever Used

5 5 jaar geleden

Opmerkingen: We utilize Form.com for doing quality control in the construction industry. The ability for us to be able to capture data in real time, out in the field and the type of data we are able to capture - along with the speed of the upload back to our servers - makes Form.com the best Form Software that we have used. We have utilized everything from custom built to large enterprise software for forms - and nothing compares. 1) Quality - 100% the best.
2) Ease of Use - I would say that depending on the complication of your rollout (ours was fairly complicated) that learning how to set the software can take a little bit. But once you know it - you can create dozens of forms that do powerful things like Skip Logic and collect Photos with ease.
3) Features & Functionality - I think that Form.com, especially with their API, has the best features.
4) Customer Support is outstanding - every person I have worked with at World App is world class.
5) Value for Money - I would say that there might be less costly solutions out there - but World Apps willingness to work with you and for the overall value you get - I would put it right at the top.
Form.com is an irreplaceable part of our business.

Cari G.
Consultant in VS
Nutsbedrijven, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Great for feedback surveys

4 vorig jaar

Pluspunten:

easy to choose question/answer type and customize, includes options for if/then logic. can also format brand style for colors and fonts. I'm a simple user and this works well for me.

Minpunten:

sometimes formatting logos to fit space isn't intuitive

Matt C.
Mortgage Field Inspector in VS
2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer
Bron: SoftwareAdvice

Mortgage Field Inspections

2 3 jaar geleden

Opmerkingen: There are many situations with mortgage field inspections that require a quick, decisive visit. This app does not seen capable of anything quick. There are occasions where the longer I am in front of a property taking pictures, my personal safety can be put at risk, or my client may have legal issues from violating the stay of Bankruptcy protection. Unfortunately, from my experience and many others in the same industry, this app is too slow for us to be efficient and effective inspectors.

Pluspunten:

It is very simplistic and easy to navigate around. That is the only positive I can think of for this app.

Minpunten:

For the android app, on a new Android Pixel XL phone, the app has some issues. The layout or order of the questions and pictures, mostly pictures, is not organized in a logical order for my industry. The amount of time that it takes to click "take picture", to loading up the camera within the form.com app and taking a picture,then acknowledging to keep this picture consumes way too much time. The app lags during this process and sometimes will close by itself or the picture just acknowledged does not get added and is lost in the ether. This app has also lost complete inspections and all photos with no record that they ever existed.

Emily L.
CEO in VS
Detailhandel, Zelfstandig ondernemer
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Excellent Data Entry Program

5 5 jaar geleden

Opmerkingen: I use Form.com for data entry for my business and find it to be a very smooth and efficient program. It's got great plugins and it easy to use; I am not technologically inept but I am also not the most tech savvy person and I find this program to be very user-friendly. It's helpful that you can grant (or deny) access to other employees on the forms. There is an offline mode also, which has been great for my team on certain occasions. You can also attach photos in the forms which is a must for my company. This is a very versatile program that has numerous features and functionality beyond what we use it for. I would highly recommend Form.com to any business or individual that is looking for a good quality data entry program.

Pluspunten:

Great customer service, offline mode, grant/deny access to forms, photo input in forms.

Minpunten:

No cons thus far

Guy P.
Business Analyst in VS
Milieudiensten, 201-500 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Early stages, decently impressed

5 5 jaar geleden

Opmerkingen: Above and beyond anything, Form.com has an amazing support team. They are very easy to access (web chat within the program) and are very helpful.
The program itself has a large number of features which hurts its ease of use. There are "lots of ways to skin the cat" which is a double edge sword. Many options are great but can get confusing if it's not streamlined. There are elements that the program doesn't do natively but you can find workarounds for it through the use of alternate options. This might feel "hacky" to some, but the flexibility allows for great potential.
The systems ability to do electronic signatures is not as robust as I would like, and we often require that a document be sent to someone to sign (similar to Docusign). There are possibilities within this program, but they feel more hacky and I would like a better native way to handle multi-person workflows than this system offers. Data retention is great (unlimited as far as I'm aware). They also provide API use that I have not tested as of yet (but will be using eventually). Overall a solid recommendation, but make sure you get a demo of exactly what you are looking for to make sure that their tool will meet your needs.

Pluspunten:

Flexibility and potential for workarounds

Minpunten:

High learning curve for advanced features. Would like to see more flushed out advanced features.

Peter L.
Director in Duitsland
Financiële dienstverlening, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

An effective, intuitive and efficient solution for any and all assessments/questionnaires/etc.

5 6 jaar geleden

Opmerkingen: Form.Com offers solutions from simple customer care questionnaires to complex task management. Start with the simple work and move into the complex as your experience with the product increases - it can really be "all things to all people" for any interactive dialogue with customers or suppliers. Strongly recommended!

Pluspunten:

Simple, intuitive, scalable; exceptionally well supported

Michael L.
Service Center Project Manager in VS
Facilitaire diensten, 10.000+ werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Amazing Features and Flexibility

5 6 jaar geleden

Opmerkingen: After an extensive RFP for a new survey provider, we landed on Form.com, and have a fantastic experience since. The software is loaded with features and is flexible enough to handle all of our demands. Customer support is very responsive and knowledgeable. Love it!!

Pluspunten:

It's so flexible. You can accomplish almost anything you want with this tool.

Minpunten:

I always feel like I need more training so that I can better understand some of the features/capabilities we don't use. That's more of a "me" issue than the software ...

Matt C.
Regional Manager in VS
Restaurants, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Very user friendly. Very easy to use.

5 5 jaar geleden

Opmerkingen: This has created a very easy process for auditing restaurants and maintaining consistency across the markets.

Pluspunten:

Ease of use for new users. It is very easy for new users to implement this platform in their restaurants.

Minpunten:

Creating forms can be tough until you get the full training. Although once you get the full training, it is very easy.

Alex R.
Sales Manager in VS
Consumentengoederen, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Value For Money And Technically Advanced

5 5 jaar geleden

Opmerkingen: I used this software for a while. It is simple, straightforward, and technically advanced. I started using this on trial and now on a pro side. Scripting automation routines is simple and works both offline and online. It's a good tool and time saver too. The price for this product is just the right.
Thanks for a great product.

Pluspunten:

Running is smooth and easy to use (both online and offline)

Minpunten:

Wait a while to create a new task

Hugh M.
I.T. Manager in VK
Vastgoed, 51-200 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Just working on my first ever form on form.com

5 6 jaar geleden

Opmerkingen: I'm currently working on my first ever form on form.com So far I've set-up almost 1,200 elements to the form (a building audit form) and it has been easier than expected. I've used some of the features such as only showing questions dependent on prior answers and have used a few plugins also. So far so good!

Pluspunten:

Ease of Use Nifty features Great Plugins

Minpunten:

Not enough instructional videos

Jake I.
IT Support Analyst in VS
Consumentengoederen, 5.001-10.000 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer
Bron: SoftwareAdvice

Customize City!

5 4 jaar geleden

Pluspunten:

Great customization for any forms you want to use. A lot more options than Microsoft's attempt at "Forms." Feature packed!

Minpunten:

Not very easy to use without training videos. Not something you can just pick up and use. Would like a more user friendly experience.

Gage T.
Analyst in VS
Machinebouw, 10.000+ werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Audit Creation

4 vorig jaar

Opmerkingen: We enjoy the software but wish it was a little bit easier to use from the developer's standpoint.

Pluspunten:

The ability to tailor the form to our liking.

Minpunten:

Can look a little dated on the backend of the software.

Dale S.
Director of Construction in VS
Heeft de software gebruikt voor: Niet verstrekt
Bron van de reviewer

New customer review

4 8 jaar geleden

Opmerkingen: My company recently purchase a one-year subscription to form.com. Jim Souza was fantastic. He was professional throughout the process and did a great job of explaining the software and showing how it could work for my situation. He sent examples and showed me how it works. Once we purchased, I was treated to great training sessions. Rachel Dunn provided the exact training I needed. She allowed me to go at my pace skipping areas I already understood or did not need. She also made it clear that I could contact customer service with any specific questions or problems.

Geverifieerde reviewer
Territory manager in VS
Geverifieerde LinkedIn-gebruiker
Consumentengoederen, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Easy to use

5 4 jaar geleden

Pluspunten:

It was easy to use with out a lot of problems

Minpunten:

Doesn't interface well with word or office suite

Herbert l. D.
President and CEO in VS
Heeft de software gebruikt voor: Niet verstrekt
Bron van de reviewer

Integration with OpsAssure

5 8 jaar geleden

Opmerkingen: Form.com has allowed OpsAssure to meet many of the requirements our clients have been asking for. It has also meant expanding the business model and secure commitments from clients that will have our product in 20 states by the end of 2014. With Form.com, OpsAssure is looking forward to enhanced integration and penetration into verticals where our combined solution set makes sense for small and medium sized businesses.

Marc H.
Founder, President in VS
Heeft de software gebruikt voor: Niet verstrekt
Bron van de reviewer

fantastic software that can transform the use of evidence, and simplify life

5 8 jaar geleden

Opmerkingen: This is a terrific software platform. I have used it with dozens of schools, helping hundreds of educators and thousands of students. By creating a simple elegant interface, with the ease of programming, and the ability to customize reports, it is an ideal package for helping educators understand and use evidence. Bravo!

Derek P.
VS
Heeft de software gebruikt voor: Niet verstrekt
Bron van de reviewer

Great tool

5 5 jaar geleden

Opmerkingen: We have been utilizing this software for more than three years and it has been a game changer for us here at Imperial. The platform works extremely well and has been effective in ensuring we provide outstanding service to our customers. Customer service at Form.com is top notch!