Over Paystone

Paystone combines Customer Engagement Software and Payment Processing to help you create repeat customers with every transaction.

Meer informatie over Paystone

Pluspunten:

Niet beschikbaar

Minpunten:

Niet beschikbaar

Beoordelingen van Paystone

Gemiddelde score

Gebruiksgemak
4,6
Klantenservice
4,7
Functies
4,2
Waar voor je geld
4,5

Waarschijnlijkheid van aanbeveling

8,6/10

Paystone heeft een totaalscore van 4,4 van 5 sterren op basis van 19 gebruikersreviews op Capterra.

Reviews filteren (19)

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Reviews filteren (19)

Gita
Gita
Director Of Food And Beverage in Canada
Geverifieerde LinkedIn-gebruiker
Restaurants, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

I love Data Candy

5,0 4 jaar geleden

Opmerkingen: We now have information about our business that we didn't have before. We can react faster to our clients wants and needs. Thanks Data Candy!

Pluspunten:

I have definitely gained clients by offering rewards and gift options using Data Candy solutions. Customer support is great. Everyone is so accommodating.

Minpunten:

Unfortunately the gift cards are not integrated with our POS system however integration is coming.

Chad
CEO in Canada
Maritiem, 51-200 werknemers
Heeft de software gebruikt voor: Gratis proef
Bron van de reviewer

Overwogen alternatieven:

Amazing set up experience

5,0 4 maanden geleden

Opmerkingen: Top notch

Pluspunten:

Set up support was amazingly good Best value for money

Minpunten:

Required Zapier to integrate with QB desktop/enterprise but [SENSITIVE CONTENT] at Nicejob implemented a very good solution to automate, so not really a negative

Farley
Pres. in Canada
Restaurants, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Over priced, Poor Service

2,0 2 maanden geleden

Opmerkingen: Terrible, terrible, terrible

Pluspunten:

ease of use, customer friendly, clearly written

Minpunten:

Very poor service, very over-priced, penny pinching company

Dion
IT Director in Trinidad en Tobago
Supermarkten, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Loyalty that your customers would enjoy!

5,0 vorig jaar

Pluspunten:

Paystone's loyalty and gift card program is extremely easy to use. Integrating into our existing point of sale software was painless, and their support team are an actual joy to work with. From the signing of the initial contract to the execution of our first loyalty transaction, Paystone held our hands to ensure that it was a seamless process. With constant updates to the software, new features are always being released, allowing us to stay fresh and relevant with our customer base. Our top 5 features: 1) Real-time security and fraud prevention 2) Branded customer loyalty and gift card portals 3) Customizable merchant dashboard 4) Flexible options for loyalty earn & burn 5) Multi-tiered Loyalty benefits, allowing us to better reward our most loyal customers.

Minpunten:

We would like to see a deeper integration into the POS for inventory items.

Scott
President in Canada
Restaurants, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Press'd Paystone Review

5,0 vorig jaar

Opmerkingen: Very happy with Paystone and especially the customer service they offer. They are always available to hear us out if we have issues or questions and we feel very well taken care of.

Pluspunten:

The gift car functionality is easy to use from loading gift cards all the way to customer redemption. The reports are easy to run and they allow you to easily mine all relevant data, quickly.

Minpunten:

We would like to sell digital gift cards that could be emailed out to our customers instead of having to mail them physical cards. This function is available but seemed a bit expensive for us. That said, we are a smaller operation so it could be priced fairly for the market.

Serge
Director of IT in Canada
Levensmiddelen- en drankenindustrie, 501-1.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

A true Partner with integrity. DataCandy's team is top notch.

5,0 6 jaar geleden

Opmerkingen: From project prep to migration and launch DataCandy supported every aspect of my org's requirements. Exposure to training, knowledge of data imports, approach to bug fixes, access to developers, access to top management, support and access to industry expertise were all smooth and excellent experiences. The task of switching from our old provider to DataCandy seemed daunting but they made it easy. Truly a customer focused organization. We hope to work with DataCandy for many years to come.

Pluspunten:

Ease of integration, scalability and ease of use.

Simon
Marketing coordinator in Canada
Restaurants, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Old time partners

4,0 6 jaar geleden

Opmerkingen: We have been working with Datacandy for a long time and we have seen them explore and grow. They offer more and more services and understand the needs of their customers.

Pluspunten:

Support is very present

Minpunten:

Some technologies don't work with our POS sytem.

Andrew
Marketing in Canada
Restaurants, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Copper Branch

5,0 4 jaar geleden

Pluspunten:

Simple and intuitive backend Connected and integrated to our POS Simple to use for employees and customers Good customer support

Minpunten:

New features could be explored and developed.

Loic
Managing Director in Canada
Restaurants, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

DataCandy Gift Cards

4,0 3 jaar geleden

Opmerkingen: Just a few steps to get gift cards ready. I can train new employees to use it in just a minute!

Pluspunten:

It is easy and very efficient to get gift cards ready. Just a few steps and I can charge or reload gift cards easily. Training new employees to use it is very simple.

Minpunten:

Loading the DatCandy on the device can take a few seconds. When you charge cards or even when customers need to use their own gift card, it is longer than using a Visa or Mastercard.

Geverifieerde reviewer
Commission Sales Associate in VS
Geverifieerde LinkedIn-gebruiker
Draadloos, 201-500 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

A Small Business' Best Friend

4,0 4 jaar geleden

Pluspunten:

The simplistic and colorful interface is easy to read, you can go as in-depth with the data as you want, multiple pricing options

Minpunten:

I wish that there was a mobile or tablet app, so it would be easier to access or connect to

Audrey
Marketing director in Canada
Restaurants, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Amazing service!

5,0 3 jaar geleden

Pluspunten:

I used Datacandy for two years and it's been amazing. Before then we couldn't track any giftcards that was sold by an employee. Their system really helped to make sure there wasn't any fraud.

Minpunten:

It took us a little while to understand all the options that come with the system, but when you get a hold of it it's great.

Matt
IT Project Specialist in VS
Levensmiddelen- en drankenindustrie, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

They nailed it

5,0 4 jaar geleden

Opmerkingen: The Data Candy team has gone above and beyond for our company more than once. The support side is also very responsive to get issues resolved.

Pluspunten:

The cloud-based software is easy to use from both an administration side and for the end user. The integration was seamless and fast with our POS system.

Minpunten:

Overall it's one of the best Gift/loyalty software we have used, and have yet to find any issues with it.

Edward
Owner in Canada
Detailhandel, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

I dislike the separate app.

4,0 6 jaar geleden

Opmerkingen: I love the product overall, but it was an ordeal to get the app onto my debit machine, as Moneris had no idea about Datacandy at all. I also dislike you need to go into an entire new option to do anything with a gift card. It can hold up the checkout line, I would like it more if it was just an app running in the background, then if a gift card is swiped it runs the program instead of having to go into the app manually.

Pluspunten:

It's inexpensive, and works well.

Minpunten:

I don't like having to go into an app on my merchant machine to do anything with gift cards.

Shady
Owner in Canada
Levensmiddelen- en drankenindustrie, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Fantastic customer service

5,0 2 jaar geleden

Pluspunten:

Easy to use! The team is swift in answering any questions or concerns and always provide peace of mind. 10/10!

Minpunten:

Nothing so far! It’s been a great product and service!

Martin-Karl
Canada
Heeft de software gebruikt voor: Niet verstrekt
Bron van de reviewer

Good software

4,0 6 jaar geleden

Opmerkingen: DataCandy is a good software for a store who needs gift card services. The dashboard on the internet needs to be enhance with more fonctionnalities, reports and statistics, but works great for now. Creating personalized gift card is an easy task and the customer support is very good!

Pluspunten:

- Customer support - Personalized gift card - User-friendly

Minpunten:

- Dashboard needs to be enhance - Reports and dashboard are too simple (not enough statistics and configuration)

Martin-Karl
Web & Marketing manager in Canada
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Great customer support, Easy to use

4,0 5 jaar geleden

Pluspunten:

Great customer support, easy to use. Easy to order gift card and customize them. Great quality gift cards.

Minpunten:

Function and report in dashboard needs to be improved. DataCandy needs to add more report function on dashboard. The search function must be improved.

Alfredo
Canada
Heeft de software gebruikt voor: Niet verstrekt
Bron van de reviewer

Datacandy Gift Card

5,0 6 jaar geleden

Opmerkingen: Would prefer a more streamlined user interface for searching/updating/activating/deactivating/ gift cards on the back end. I find some of the processes arduous/tedious. Thank you

Arbindra
Verenigde Arabische Emiraten
Heeft de software gebruikt voor: Niet verstrekt
Bron van de reviewer

shakespeare review

5,0 6 jaar geleden

Opmerkingen: There staff are loving it and the integration with the pos is excellent. We do not have access to Back office yet but it is being handled by the office.

vanessa
Canada
Heeft de software gebruikt voor: Niet verstrekt
Bron van de reviewer

Easy frindly tool

3,0 6 jaar geleden

Opmerkingen: Good support, great experience. Easy tool to use but I recommand to add more functionnality such as drop lists