Hubstaff reviews

Effective tool to manage the Productivity of Remote Teams

Opmerkingen: it gives me what I need to manage the productivity of our remote team

Pluspunten:

Productivity Insights Managing working hours limits Screen Recording Activity AnalysisIdle Time Detection

Minpunten:

slightly expensive when having more team members watchers and reviewers most probably need to have accounts which may increase the costs

My everyday helper!

Opmerkingen: I don't know how can I manage even one person without Hubstaff. It is a must!

Pluspunten:

– Easy to use;– Easy to integrate;– Integration with Asana;– Different types of reports.

Minpunten:

Sometimes integration from Asana has bugs.

Constantly Rated As Poor Productivity Even When Working Hard

Opmerkingen: My overall experience with this software is a very poor one. While I appreciate what you're trying to accomplish with the software, especially for remote employees such as myself, it just isn't working out for me personally. As I said earlier, it's going to wind up costing me my job because the software is telling my management that I'm not working when I am. The software also doesn't account for things like needing a lavatory break or taking our (legally required) paid time breaks. If I were to take my 30 minute paid time breaks every day, my productivity would just sink into the teens. There's also no way to account for meetings or times I am on the phone where I am still being productive and working but since I am not clicking anything or typing it thinks I am sitting doing nothing.

Pluspunten:

I like the way Hubstaff is designed. It's intelligent and user-friendly. It's sleek and very polished and up-to-date with modern design standards and as a user I am easily able to access the dashboard and different features and see the differences in productivity from minute to minute, see the screenshots, see the tracking points, etc. From the perspective of direct user experience, it's ace.

Minpunten:

However, my qualms with Hubstaff far outweight its superior design structure. The program, to me, is broken. No matter how hard I work, I have never had a day above 40% productivity - and that only happened once. I am usually rate in the mid to high 20s, even on days when I am busting my butt to get work done. I don't know why I am having these problems with the software, because I know I am working, I know I am getting work done, but why am I being rated so poorly? This software is going to wind up costing me my job, and that makes me furious.

Hubstaff monitors productivity and remote report integration

Opmerkingen: It is a program that monitors the time and productivity of remote teams and individuals. It offers features such as time accuracy, job monitoring with screenshot collection, project management tools and web-based time sheets. It is very helpful to the user. Its tone is friendly, and its narratives and studies are helpful for decision making.

Pluspunten:

What attracts me most about the product in question is the remote group collaboration, which supports conversation and coordination among members. It facilitates work distribution, progress control and document sharing. There are many types of reports that expose employee capacity, program costs and customer billing. These documents can be customized and exported, which supports personnel management and other tasks. Its use in mobile allows workers to track time, GPS tracking and position at the time they work remotely, this can be beneficial for employees in the sector.

Minpunten:

The degree of intrusion and monitoring associated with functions such as screenshots and constant control of the distribution between work and personal life can generate doubts, and the price can be a major drawback for micro-sized companies, due to the fact that it is based on a subscription.

Hubstaff's great UI

Pluspunten:

It's user interface is seamless and it's a great tool for time tracking; ideal for a remote team that is spread across timezones like ours

Minpunten:

Customer service responses can be a little slow

Managing teams

Opmerkingen: Very good. It does take time to manage but it always worth the investment

Pluspunten:

It is effective in managing a team when you are a remote manager

Minpunten:

That there is no app. And I also find it quite hard to find tasks if I dont know which project they are in .

It is a great piece of time tracking software.

Opmerkingen: Really good so far

Pluspunten:

It is easy to use for both staff and administrators. Also gives a clear view of what work is being done.

Minpunten:

The interface is a little clunky but still adequate

Super Hubstaff

Opmerkingen: Great for time management and monitoring work efficiency. Revising the policy of continuous monitoring of employees would make this software better.

Pluspunten:

I like the simplicity of this software. It allows me to manage and monitor my employees' working hours, as well as their efficiency and productivity.

Minpunten:

Continuous monitoring of employees could be a violation of their privacy and a breach of trust.

Daily Active User For Hub Staff

Opmerkingen: I will highly recommend this to all business owners. I wish they had a referral affiliate link.

Pluspunten:

The default automations that it comes with. I get email notifications when any of my virtual assistants come on time, come in late or even miss a shift.

Minpunten:

i think I need a training session on the product.

Very effective for time tracking

Pluspunten:

Once you've set it up, this tool has many useful features and is quite easy to use. (For time tracking)

Minpunten:

The fact you can spend your the whole hour writing and scrolling, the best ypu can get the activity is around 70%, its a bit annoying and it can be overwhelming at first (a lot of tabs and features) even if you spend the entire hour writing and scrolling, the maximum level of engagement you can achieve with the activity is only around 70%-80%. And alsoIt can be frustrating and overwhelming initially due to the abundance of tabs and features

Delivers on the promise

Opmerkingen: When I started working as a freelancer I tested most of the most famous time tracking software services out there. I always ended up coming back to Hubstaff! The free plan was perfect for starting out, and now it also works perfectly for our small team. And we hope the same will happen once the company grows bigger.

Pluspunten:

The ease of use and the fact it's so feature-rich. They have many integrations and even offer API for custom implementations.

Minpunten:

I'd like to have the ability to set different pay/bill rates in different currencies, regardless of the primary currency set at the Organization top level.

Best Time Tracking and Invoicing Software

Opmerkingen: Easy to navigate, easy to learn, many options for invoicing, many options for tasks/clients/projects.

Pluspunten:

I use Hubstaff daily to track my clients, tasks, and invoices. They're always there to help and very easy to work with. 100% recommended for any virtual workers!

Minpunten:

Sometimes I need to make adjustments to time entered and it won't allow me. But I've found a work around and I'm sure this will be updated soon.

Monitoring Remote Workforce with ease

Opmerkingen: Hubstaff makes it extreme to monitor my remote workforce.

Pluspunten:

Hubstaff makes it very easy to mange my remote staff. The screenshots keeps me up to speed on what each developer is working on. The activity level helps me to monitor how much each developer is putting in and they get an immediate feedback from me.

Minpunten:

The reporting for hours worked can be made easier to get to.

Insightful employee time tracking and benchmarking

Opmerkingen: I enjoy being able to benchmark specific tasks across my team to see how much time it takes to complete a specific task in order to coach employees that work slowly or have lower activity levels.

Pluspunten:

I like that Hubstaff tracks employee activity percentage, takes screenshots of their screens and integrates with Trello and QuickBooks.

Minpunten:

I dislike the lack of integrations. I would like to display Hubstaff time tracking in my Salesforce dashboard so that I can have a single pane view of everything going on in my business.

Lightweight, easy, and effective.

Opmerkingen: Overall hubstaff has been an excellent way to track and verify productivity and hours worked. Every day we're sent an email showing the team's productivity and hours worked for the day, the staff is able to easily download and use the tool, and they are able to make adjustments to their own time clocks without having to have a superior edit the time for them which was an issue with other system we've used in the past. Hubstaff requires notes for all time edits so it is easy to see when and why edits were made.

Pluspunten:

Hubstaff is a quick and easy way to track your time working on a project or projects. The software has many helpful features such as the ability to add or edit your tracked time in case you forget to clock in or out, as well as periodically taking and storing screenshots to help you see what you were working on at any given time (the screenshots are blurred so text is not visible, but you can see overall what was going on on the screen). Hubstaff is great for monitoring productivity, it tracks your activity percentage based on the times that you were clocked in by monitoring mouse movements. My favorite feature is the option to add a reminder prompt if you haven't logged in by a certain time, so for example if you log in every day at 8:30, you can set a reminder for 8:35 to pop up an alert in the event that you forget to start your timer.

Minpunten:

The only con I could say about this software is that every day during our 30 minute videoconference meeting I have to keep telling Hubstaff that I am not idle since my mouse hasn't been moving for that time period, and after 10 minutes or so it marks you as idle.

Unlock Efficiency & Maximize Productivity with Hubstaff Software!

Opmerkingen: Yes, I have had a great experience with Hubstaff. It is one of the most efficient and easy-to-use management tools that I have ever used. The web-based dashboard makes it very simple to track employee hours, projects, tasks, and more in one central location. Additionally, the reporting capabilities make it easy to review progress and identify areas of improvement. The customer service team has also been very helpful and responsive to my questions. All-in-all, Hubstaff is a great tool that I would highly recommend.

Pluspunten:

My team really appreciated the intuitive user interface and easy to understand features of this software. We found it very helpful in streamlining our workflow and making tasks easier to complete. Additionally, we liked that the software was highly customizable, allowing us to tailor it according to our specific needs. Furthermore, the customer support team was available 24/7 which provided us with great peace of mind. Overall, we found this software to be a great solution for our business needs.

Minpunten:

The pricing of the software is on the high side, and some of the features appear to be a bit advanced for my needs. Additionally, I find the interface difficult to navigate and understand at times.

Great for online teams

Opmerkingen: Great! It's amazing for the team but needs more options for the manager to be able to easily track employees with whatever variable that is needed.

Pluspunten:

I love how it's so easy to use for any new team member. I can also teach a new manager quickly on how to track those who are below them. It's also great that I am able to calculate pay easily, and see who has been actually performing the least when online.

Minpunten:

The biggest thing I would love to see is being able to easily check if someone has been adding/modifying their time too much. In the old software that we used, I can easily open a calendar and for each employee, check how many hours was working on the computer, and how many hours were done offline/tracked by the app. I have to go through one by one before actually catching someone who is violating company policies. Another one would be instead of having the checkbox portion of idle time when people have been away from their computer, make it a radio select where they have to choose whether to keep or delete it. This has caused so much confusion with our team when we started, and would greatly help in making sure that their time is logged correctly.

Easy Time Tracking But Has Some Downfalls

Opmerkingen: I find Hubstaff to be user friendly but with downfalls that affect my overall opinion. If the desktop app did not impact the performance of my device, I would be happier with Hubstaff. Some features I can appreciate the intention but can't always be used reliably, such as the activity tracker. The activity tracker reports your and your team's active mouse movements on the screen. This percentage doesn't mean much if you are in meetings throughout the day as Hubstaff will report those times as inactive.

Pluspunten:

Hubstaff's desktop app is very user friendly and makes switching between projects easy. Admins can add or remove projects from user's list easily. The app does take screenshots of the user's screen which can be useful in certain cases. User's can be added to another user's "team" so that managers can view team member times and activities in a daily email summary or by logging into the online account without being a Hubstaff admin.

Minpunten:

Hubstaff uses a lot of computer memory, especially the screenshot feature. Several users have reported the performance of their computer is affected. There is a mobile app but I have found it only works intermittently, most times I receive an error saying the feature is not available.

Easy to use, not quite as easy to manage, but still pretty easy to manage.

Opmerkingen: We're able to track the work time and habits of a mess of remote workers from the other side of the world with relatively little fuss.

Pluspunten:

Hubstaff gives different levels of control that can be passed down through the command chain, allowing The Boss to have the total domination he needs to feel like The Boss while enabling middle management to fiddle usefully with things and retain enough control over their team's calendars and settings to not make them feel emasculated and vestigal. Even the rank-and-file employees themselves can be given a decent amount of control -- or not, if that's how you like it.

Minpunten:

The calendars used on their Timesheet pages are really finicky -- sometimes, you swear the thing you just did in order to get from 'looking at today' to 'looking at yesterday' SHOULD have worked, but clearly didn't...and then you do the exact same thing again, and it works like you expected. Also, and I realize that this is a problem in all similar software but it IS avoidable and SHOULD BE avoided even though it's not actually avoided anywhere, Hubstaff is not great at dealing with timezone changes. So if you have people on the East Coast, people on the West Coast, and people in the Philippines, two of those groups have to learn to think and act like they're in the third group's timezone, and that's hard when you're dealing with entry-level remote workers.

Love me some Hubstaff

Pluspunten:

It has revolutioned the way that we manage our employees. It's amazing to be able to see granularly what they are doing so we can manage them more effectively and have them use their time more productively. Employees waste time, let's face it with Facebook, cell phones, lots of other stuff is distracting them and wasting you the owner ofyour companies time, give them an inch, they will take a mile. Let's keep honest people honest and let them know from the beginning, if they are here to work, they are here to work and not to waste any time!

Minpunten:

None really, I love it. It has met and exceeded all of my expectations.

Great tool to track productivity

Opmerkingen: It’s a pretty reliable program to track productivity and allows you to work with employees remotely. Every supervisor who works with employees remotely should have this. It makes your work so much easier and it is very affordable.

Pluspunten:

I find Hubstaff to be very useful especially in project management. Tasks can be clearly outlined for each agent and it helps you get reports on my agents and productivity increases because I can now closely follow up with the individual agents who are having trouble delivering. It’s a very easy software to use with a clean User Interface. I especially love the “Hubstaff Tasks” function as it helps me track the amount of time agents take to complete certain tasks and this is very useful information in project planning, I can now get a better estimate of the time required to carry out tasks from previous records. I haven’t had the chance to use the mobile app but it’s good to know there is that option which would be very useful when on the go.

Minpunten:

Hubstaff has been splendid and it offers a lot of features, I’m really satisfied with it, maybe in a future version, the software could include a real time option for the reports.

Now even newbie freelancers can land a gig thanks to Hub spot

Opmerkingen: My overall experience has been nothing less than a blessing because I had almost lost hope to work as a freelancer because of the huge competition on platforms like upwork which resulted in no job for the first couple of months but as soon as I joined hubspot it all changed for me.

Pluspunten:

What I liked the most about this software is the fact that despite of the ever growing competition in the freelancing industry hub spot is still giving every freelancer a chance to prove their worth

Minpunten:

To be honest there’s literally nothing I dislike about this software but I would say that it could be even more better if they gave freelancers an option to attach their certificates and portfolio.

used it daily for 13 months for my remote job

Pluspunten:

i managed to work remotely with this app and my manager introduced this software for me and showed me how its amazing tracking for time and some screenshots being taken to assure to the boss that work is in progress

Minpunten:

i would say alittle bit should include a warning to the employee that he is being tracked by some managers, lucky for me my manager told me the way it goes but you can be tracked with out your consent if you don't know this app and start using it

Hubstaff, your go-to tool to manage the remote working

Opmerkingen: Hubstaff is a tool I recommend to all people manage a team of remote workers.

Pluspunten:

The integration with many platforms and how they communicate seamlessly.

Minpunten:

I work with Jira. Sometimes it has verification problem which makes the calculation of the work time inaccurate.

Hubstaff allows you to go from reactive to proactive management

Opmerkingen: Overall I've been quite happy with it and have yet to find a tool that is as useful for time tracking.

Pluspunten:

Most time tracking software doesn't give you the depth of data that Hubstaff does. They justify this by saying that "if you can trust your staff, no monitoring is necessary". The reality is that remote teams have a hard time staying on top of who is working on what and who needs help. PM tools only go so far, but seeing where staff are struggling in real time allows us to be pro-active about priorities and getting everyone the information they need to get the job done without having to wait for them to ask.

Minpunten:

There are some minor issues, like no currency conversion on staff pay rates. This negates the value of a lot of the reports when running an international team. I often wish the integrations with PM and accounting tools went a bit further so that time data could be pushed to those to get reports outside of Hubstaff.