Hubstaff reviews

the best software to monitor the work of my company

Opmerkingen: The problems that help us control the time of each job and its benefits is that there are more sales and profits.

Pluspunten:

This software is of great importance in the company, because it has made it easier for us to be able to program the daily tasks that our collaborators have to carry out and above all that I can monitor how they are progressing in their work and see how efficient they are, it really helped a lot to optimize our worked. The software is easy to use and with a class you can learn how to use it. The integration was very good as it helped us a lot to move forward and monitor the work of the company.

Minpunten:

Only that the report that is sent is a little better, but for its other functions and for its price it is excellent. Its management is very easy and simple as well as its integration within our company to improve and optimize our work.

Hubstaff App Review

Opmerkingen: This app, is the best of it's kind and I believe that, I'll use it for a long time.

Pluspunten:

The app is very easy to use. The ability to take screenshot of worker's screen is great. Very customizable. I like the fact that it's free for a single user.

Minpunten:

At a point in time, it gives different recorded times. A different time sent via email from the actual recorded times.

Overwogen alternatieven: Time Doctor

Redenen om voor Hubstaff te kiezen: Toggl was not working to my expectations...

Overgestapt van: Toggl Track

Redenen om over te stappen op Hubstaff: Per reviews, hubstaff was the best so I decided to give it a try.

Perfect for remote work and task tracking

Pluspunten:

Hubstaff makes remote work easy. It can be easily installed on a computer and used immediately by employees. The time-tracking and task management is the appeal of the software. Both users and managers are able to check-in with their daily progress for task and time management. In the simplest sense, Hubstaff is an easy way to track employee productivity.

Minpunten:

Aside from screenshots being taken a tad too often (which can feel invasive for users), the one improvement I'd suggest is more of a real-time update on the dashboard of reported hours. Sometimes there is a delay in an employee's time reporting causing discrepancies between managers and workers. In addition, productivity reports are not always accurate. It seems the productivity reporting bases stats on how often a Hubstaff user moves their mouse, which isn't always indicative of timespent.

Good time tracking software

Pluspunten:

Good features. Highly recommend to business owners who want to boost their employees' productivity.

Minpunten:

Some privacy concerns as a user. Since it screen caps your screen from time to time

The best Employee Monitoring Software in Market for Remote Employees

Opmerkingen: It was a great experience, the software is scalable and affordable. It only adds cost upon usage which is critical.

Pluspunten:

As a company with lots of employees working remotely for us, we need strong software to monitor employees' performance and act according to the efficiency analysis. Its best feature is idle time management which helps you know if some employee is sitting idle.

Minpunten:

Customer support is delayed a bit. We sometimes faced problems with Windows computers, this is somewhere Hubstaff needs to work it more user-friendly for Windows.

Hubstaff is a great time tracker for remote workers

Opmerkingen: Hubstaff is a easy program to use for time tracking. It is ideal for anyone working remotely. It has many other useful features for program managers and payroll - which requires playing around with the features to get to understand where everything is. But if you just want to log time, it's easy to use and anyone can do it.

Pluspunten:

Hubstaff's time tracker is great and convenient to use. Having a Chrome extension available makes it even better as the tracker is available right in my browser so that I can pause and resume time tracking easily when needed.

Minpunten:

Despite all of the reporting options available, it can sometimes be difficult to find where to get an overview of the hours worked for a specific time period (using dates). I had to look through all the sections a few times to find it. I also don't like that it goes idle if you're not physically using the mouse - such as when I'm in a Zoom meeting (which is still work). Even though you can still count those hours, they still negatively effect the productivity score.

Hubstaff Time Efficient Work Force Management

Opmerkingen: Our Organization uses this on a daily basis on our remote work environment for employee tracking and task management.

Pluspunten:

Time tracking option performs very accurately. Hubstaff offers screenshot capture option which is very Effective in employee monitoring especially in remote work environment. Entire workforce management is made possible with this software. Hubstaff customer support is also very Good offering immediate support for all our queries. The installation and set up of the software is also very easy.

Minpunten:

As of now everything is fine and currently we are not facing any issues.

Easy to manage remote team

Pluspunten:

I used Hubstaff to manage the remote teams at a different place now. It's beyond time tracking solution because with Hubstaff I'm able to track the task, progress, and expenses for every project and also scheduling the next project for my team. There are so many features that make my project run smoothly without a problem.

Minpunten:

There are many great features that Hubstaff provided but sometimes make me confused or lost track on which one should I use.

I love Hubstaff!

Opmerkingen: Amazing! Great customer service and will continue to use it even if we were not working remote

Pluspunten:

The thing I like most about Hubstaff is the fact that I can handle all of my HR needs on one software. It keeps track of my employee timesheets, invoices, expenses, client information, project tasks/details/development, and more. Also like how it is connected to SLACK

Minpunten:

I wish there was a way to integrate PayPal invoices as that is how I do my payroll (not with Quickbooks or another software)

Very nice

Opmerkingen: Great

Pluspunten:

It's easy to use and there are no bugs. Pricing is also good.

Minpunten:

Nothing as such if anything else comes to my mind I will sahre.

Using Hubstaff for 5 years more. Seem it has improved!

Opmerkingen: Really just fine. What more should I look for as a freelancer who just need to track time for a project. Then send a a simple invoice at the end. As far as I'm concerned, I have a good experience with the app. If I have to suggest, maybe as a UX/UI Designer, they can enhance the looks an feel of the software to make it more professional and appealing to users.

Pluspunten:

Straightforward. Just the thing you need, you'll find it. Pretty much like any other time tracking software - as freelancer it has screen capture, invoicing, offline tracking and all...

Minpunten:

It's just straight forward. Maybe they can add quick chat for client. Instead of additional login to browser when you need to quick communicate with your client.

Delivers on the promise

Opmerkingen: When I started working as a freelancer I tested most of the most famous time tracking software services out there. I always ended up coming back to Hubstaff! The free plan was perfect for starting out, and now it also works perfectly for our small team. And we hope the same will happen once the company grows bigger.

Pluspunten:

The ease of use and the fact it's so feature-rich. They have many integrations and even offer API for custom implementations.

Minpunten:

I'd like to have the ability to set different pay/bill rates in different currencies, regardless of the primary currency set at the Organization top level.

Overwogen alternatieven: Toggl Track

Redenen om voor Hubstaff te kiezen: Hubstaff has more features and better fit for our purposes.

Overgestapt van: Toggl Track

Redenen om over te stappen op Hubstaff: Hubstaff has more features and better fit for our purposes.

Hubstaff over other timetrackers

Opmerkingen: It was a good experience however we just moved to a different time tracker as we need to integrate our own system with the time tracker at a lower cost. We did a get a refund once but it never happened again, and this was due to some tech issues on their end.

Pluspunten:

Hub staff is very convenient to use and very detailed as screenshots from what the workers were doing are available but it isn't readily available real time. The interface is user-friendly. The percentage of work and movement is there, so you kind of have the idea if the worker is idle or not, hub staff capture 3 random screenshots​ every 10 minutes so it does really help a lot in catching workers who are doing unrelated things while they should be doing work. Apart from this, the admin can restrict the workers from deleting the screenshots but​ it could also be enabled in the setting, when screenshots are deleted, it also deducts the 10 mins. Both admins and users​ can add time manually depending on what you set up. With the support people, I think they are okay, but can only be reached through emails and chatbox on the website.

Minpunten:

One of the issue 90% of us encountered​ with hubstaff is with setting up, the timezone is really hard to set up, but hubstaff provided a troubleshooting guide link also posted on their website, but still it is quiet techy for someone who is not tech savvy​. Another thing that I least like about the software is that, they can't track real time, which I think is very essential for most businesses. They don't have a live monitoring set up. The Customer service is good, however it is very unconvenient to reach them, I would really prefer them to have a phone line so I don't have to type a very long email explaining about my technical issues. Apparently, they can only be contacted through chatbox in their website (which is not 24/7) and through emails. Lastly, I really don't like how google gives ideas and accesses on tutorials on how to bypass the hubstaff system. There are a ​couple of ways a worker can bypass the hubstaff system and it may seem to you that the worker is working but actually not. Applications and tricks are available online.

Lightweight, easy, and effective

Opmerkingen: As a time tracking, payment management, and employee monitoring software, Hubstaff does a great job. It does help many companies keep track of their employees and is pretty comprehensive and even fun to use (when you look at it form the browser). Aside from the archaic Windows app, which has many problems, I have no complaints.

Pluspunten:

I've only used Hubstaff for time tracking with my company, I've never used it individually, but I've worked with it with two separate companies so far (as a freelancer), and when comparing it to other time tracking and monitoring tools, I find Hubstaff to be one of the most easy to use and amenable. The thing I like the most is the comprehensive user experience from my end, though I can't speak for admins. As a worker I enjoy being in control and up-to-date with my activity.

Minpunten:

I would say that working with Hubstaff can get a little pressuring because of the activity system in place. What I mean is that I understand the way they measure activity but I do believe that looking for an activity sign every second can be very daunting, especially when some affiliate companies look for activity percentages higher than 80% for their employees. This forces many freelancers into a burnout trying to achieve these impossible productivity standards. Of course, Hubstaff can't claim responsability for what its users decide to do with it, but since it's fairly understandable that we (as workers) don't necessarily press keys or move the mouse at all times, maybe it would be better if they counted one activity sign every two (2) seconds, for example. Or if they offered ways to take breaks that were a direct part of the software and not something entirely at the discretion of one's employer. Hubstaff is great, but its current system does seem to favor employers more than employees, in my opnion, and this could lead to exploitation. Another thing is that the Windows app really needs an update, it has many bugs and doesn't look well on the UX side. There should be more options, not just an outdated-looking time tracker.

Hubstaff is a very cool and light tool for time tracking

Opmerkingen: As a time tracking, payment management, and employee monitoring software, Hubstaff does a great job. It does help many companies keep track of their employees and is pretty comprehensive and even fun to use (when you look at it form the browser). Aside from the archaic Windows app, which has many problems, I have no complaints.

Pluspunten:

I've only used Hubstaff for time tracking with my company, I've never used it individually, but I've worked with it with two separate companies so far (as a freelancer), and when comparing it to other time tracking and monitoring tools, I find Hubstaff to be one of the most easy to use and amenable. The thing I like the most is the comprehensive user experience from my end, though I can't speak for admins. As a worker I enjoy being in control and up-to-date with my activity.

Minpunten:

I would say that working with Hubstaff can get a little pressuring because of the activity system in place. What I mean is that I understand the way they measure activity but I do believe that looking for an activity sign every second can be very daunting, especially when some affiliate companies look for activity percentages higher than 80% for their employees. This forces many freelancers into a burnout trying to achieve these impossible productivity standards. Of course, Hubstaff can't claim responsability for what its users decide to do with it, but since it's fairly understandable that we (as workers) don't necessarily press keys or move the mouse at all times, maybe it would be better if they counted one activity sign every two (2) seconds, for example. Or if they offered ways to take breaks that were a direct part of the software and not something entirely at the discretion of one's employer. Hubstaff is great, but its current system does seem to favor employers more than employees, in my opnion, and this could lead to exploitation. Another thing is that the Windows app really needs an update, it has many bugs and doesn't look well on the UX side. There should be more options, not just an outdated-looking time tracker.

Lightweight, easy, and effective.

Opmerkingen: Overall hubstaff has been an excellent way to track and verify productivity and hours worked. Every day we're sent an email showing the team's productivity and hours worked for the day, the staff is able to easily download and use the tool, and they are able to make adjustments to their own time clocks without having to have a superior edit the time for them which was an issue with other system we've used in the past. Hubstaff requires notes for all time edits so it is easy to see when and why edits were made.

Pluspunten:

Hubstaff is a quick and easy way to track your time working on a project or projects. The software has many helpful features such as the ability to add or edit your tracked time in case you forget to clock in or out, as well as periodically taking and storing screenshots to help you see what you were working on at any given time (the screenshots are blurred so text is not visible, but you can see overall what was going on on the screen). Hubstaff is great for monitoring productivity, it tracks your activity percentage based on the times that you were clocked in by monitoring mouse movements. My favorite feature is the option to add a reminder prompt if you haven't logged in by a certain time, so for example if you log in every day at 8:30, you can set a reminder for 8:35 to pop up an alert in the event that you forget to start your timer.

Minpunten:

The only con I could say about this software is that every day during our 30 minute videoconference meeting I have to keep telling Hubstaff that I am not idle since my mouse hasn't been moving for that time period, and after 10 minutes or so it marks you as idle.

Great for online teams

Opmerkingen: Great! It's amazing for the team but needs more options for the manager to be able to easily track employees with whatever variable that is needed.

Pluspunten:

I love how it's so easy to use for any new team member. I can also teach a new manager quickly on how to track those who are below them. It's also great that I am able to calculate pay easily, and see who has been actually performing the least when online.

Minpunten:

The biggest thing I would love to see is being able to easily check if someone has been adding/modifying their time too much. In the old software that we used, I can easily open a calendar and for each employee, check how many hours was working on the computer, and how many hours were done offline/tracked by the app. I have to go through one by one before actually catching someone who is violating company policies. Another one would be instead of having the checkbox portion of idle time when people have been away from their computer, make it a radio select where they have to choose whether to keep or delete it. This has caused so much confusion with our team when we started, and would greatly help in making sure that their time is logged correctly.

Everything we need!

Opmerkingen: Its a pretty solid program to keep track of your productivity and sometimes I even use it to go a couple days back to check if I was able to do tasks that I may have slipped my mind.

Pluspunten:

- random screen capture every 10 minutes that allows managers to check if employees are focused on their intended tasks - lets you track running time to the second that can also be used to determine pay. - you can track overall running time with preset time periods or set your own - forgot to time in? dont fret! you can edit this and leave a note to state your reason so managers can review and approve or reject the changes - has a mini time window that allows users to check how much time is running without closing any windows - works great with Mac and Windows - Different parameters used to measure productivity - color coded productivity - can view daily, weekly, and monthly productivity rate - easy to use interface - set tasks, projects, invoices, calendar schedules, admin can limit user access - easy to use dashboard with graphs of productivity

Minpunten:

- its not an exact science. My task is "Product Sourcing" which greatly relies on scrolling through thousands of pages to find a good item to sell and sometimes it takes the whole 8 hours to find 1-2 good items worth a second look. Hubstaff sees this as not productive and gives me a real low productivity percentage rate. - it can be manipulated if you still have time in between your tasks like opening new windows and tabs and mixing it with other "movements".

Productivity booster

Opmerkingen: It is a great product if you spent some time explaining the advantages to your colleagues. Otherwise, I might be seen as a tool that violates personal privacy and narrowly measures company productivity.

Pluspunten:

easy to use, stable desktop app, great visualizations and statistics, many possibilities for integration with another tools

Minpunten:

some functionalities within this product are not fully customizable (e.g. idle time is set to min of 5 minutes), more flexibility would be great (e.g. you can`t enable or disable idle timer or disable manual adding/editing records within specific project/task.

Best Time Tracking and Invoicing Software

Opmerkingen: Easy to navigate, easy to learn, many options for invoicing, many options for tasks/clients/projects.

Pluspunten:

I use Hubstaff daily to track my clients, tasks, and invoices. They're always there to help and very easy to work with. 100% recommended for any virtual workers!

Minpunten:

Sometimes I need to make adjustments to time entered and it won't allow me. But I've found a work around and I'm sure this will be updated soon.

Overwogen alternatieven: Asana

Redenen om voor Hubstaff te kiezen: More options better pricing.

Overgestapt van: QuickBooks Time

Redenen om over te stappen op Hubstaff: I loved the trial and it does everything my business needs.

Accuracy is the Key!

Opmerkingen: Using this software is the best decision my company ever had in monitoring all their employees including myself. The accuracy of our timestamp shows the efficiency of our work everyday. I definitely love this software for providing us with fair results & reports with how productive we are every week, this is very helpful to all employees in any company to be more motivated to work hard each day. For me, working hard simply means working honestly with less supervision.

Pluspunten:

I had used so many other softwares in my previous companies which also offers the same features with this software. However, the best thing I like most with Hubstaff is the accuracy of work done per agent by providing accurate timestamp, screenshots & productivity report per agent & a lot more. Also, this software is indeed a friendly user which provides all users or agents an easy access to this software & provides easy instructions on how to make further changes in each users of this software. I would highly recommend this to all my friends & previous co-workers to work efficiently with less supervision.

Minpunten:

Well, only one thing that I like least with this software & that was the delivery of screenshots per agent. It was more of the interval of each screenshot provided by this software. Honestly, I'm not really sure how exactly it works since I'm not the one in charge of this software in our company. Nevertheless, I am pretty sure it can be improved more to deliver quality experience to all users.

The best solution for integrated task management and thorough time tracking and reporting.

Opmerkingen: Very happy I moved from Time Doctor to Hubstaff. Huge improvements on all areas and a satisfying product to use. The experience is so good that I find myself wanting to stay with Hubstaff regardless of whether my need for time tracking reduces.

Pluspunten:

- Integrated Task Management platform (Hubstaff Tasks) allows for agile style task management that feeds appropriate tasks to user's timers. - Nice user interface - Good reporting functions - Thorough tracking options - Client/project budgets - Very good Customer Support

Minpunten:

- I discovered some bugs during usage (which the developers have ironed out) - Time off / holiday allowance policy function is a great addition, but doesn't allow enough granularity as decimals of hours (or minutes) can't be used.

Overwogen alternatieven: Everhour, Harvest, Clockify, Wrike, Toggl Track, Insightful en TMetric

Redenen om voor Hubstaff te kiezen: More accurate and granular control of task management needed. Also felt that Time Doctor was outdated from a UI perspective.

Overgestapt van: Time Doctor

Redenen om over te stappen op Hubstaff: Combination of functionality (thorough time tracking and agile task/project management), pricing, user experience and reviews.

No Reason To Change

Opmerkingen: We have used Hubstaff for 4 years to track our remote staff and have no reason to change to another provider. It is well establsihed in our business processes and we upgrade plans as we add more team members. Onboarding new team members is very, very smooth.

Pluspunten:

We create tasks in our Project system (jira) that appear in Hubstaff for the team member, they start the clock and we pay on that time spent - simple. There is a Dashboard to see who is working on what task at any time and lots of reporting. The project task gets the time spent reported back for project tracking/costing. We get 10 minute screen shots if there is a concern over productivity. I also use that to get a sneak peek on their design ideas if a client is calling me on progress and sometimes I'll suggest a change in direction.

Minpunten:

We tried to interface with Quickbooks by Customer by Task but Hubstaff couldnt handle that. We do this via the tracking in Jira (which includes Hubstaff time by Task anyway).

Great time tool

Opmerkingen: We are a completely remote company, and Hubstaff makes it possible to track our individual time spent on all projects, report on that time, send payments in some cases, and keep a detailed log of work that was completed on tasks.

Pluspunten:

I like the ability to track individual tasks and customize a dashboard on the homepage to show the metrics that are most useful to you, the individual user.

Minpunten:

The sync with Confluence takes a while to upload tasks into the pop-out timer, and I feel that time is wasted waiting for the update on the timer to occur so I can start tracking time. I also think that the way the timing works per week should be based on the individual user's time zone, and not the company time zone.

Easy to use, not quite as easy to manage, but still pretty easy to manage.

Opmerkingen: We're able to track the work time and habits of a mess of remote workers from the other side of the world with relatively little fuss.

Pluspunten:

Hubstaff gives different levels of control that can be passed down through the command chain, allowing The Boss to have the total domination he needs to feel like The Boss while enabling middle management to fiddle usefully with things and retain enough control over their team's calendars and settings to not make them feel emasculated and vestigal. Even the rank-and-file employees themselves can be given a decent amount of control -- or not, if that's how you like it.

Minpunten:

The calendars used on their Timesheet pages are really finicky -- sometimes, you swear the thing you just did in order to get from 'looking at today' to 'looking at yesterday' SHOULD have worked, but clearly didn't...and then you do the exact same thing again, and it works like you expected. Also, and I realize that this is a problem in all similar software but it IS avoidable and SHOULD BE avoided even though it's not actually avoided anywhere, Hubstaff is not great at dealing with timezone changes. So if you have people on the East Coast, people on the West Coast, and people in the Philippines, two of those groups have to learn to think and act like they're in the third group's timezone, and that's hard when you're dealing with entry-level remote workers.