Hubstaff reviews

The best solution for integrated task management and thorough time tracking and reporting.

Opmerkingen: Very happy I moved from Time Doctor to Hubstaff. Huge improvements on all areas and a satisfying product to use. The experience is so good that I find myself wanting to stay with Hubstaff regardless of whether my need for time tracking reduces.

Pluspunten:

- Integrated Task Management platform (Hubstaff Tasks) allows for agile style task management that feeds appropriate tasks to user's timers. - Nice user interface - Good reporting functions - Thorough tracking options - Client/project budgets - Very good Customer Support

Minpunten:

- I discovered some bugs during usage (which the developers have ironed out) - Time off / holiday allowance policy function is a great addition, but doesn't allow enough granularity as decimals of hours (or minutes) can't be used.

Hubstaff App Review

Opmerkingen: This app, is the best of it's kind and I believe that, I'll use it for a long time.

Pluspunten:

The app is very easy to use. The ability to take screenshot of worker's screen is great. Very customizable. I like the fact that it's free for a single user.

Minpunten:

At a point in time, it gives different recorded times. A different time sent via email from the actual recorded times.

VERY GOOD FOR WORKING

Pluspunten:

The application aims to simplify task management and productivity for users. Its completed features include intuitive task creation, seamless integration with calendars, and a user-friendly interface that ensures effortless navigation.

Minpunten:

It was really complete , nothing to improve until now

Project time tracking and modification need improvement

Opmerkingen: See notes above for details. Thanks much.

Pluspunten:

It is simple to use to track straight time when one does not track time by project.

Minpunten:

It is complicated and difficult to use to track time by project. Project time totals should display in real time in the app for each project. Also, there should be no delay in these totals appearing and updating on the web project tracking page. This should not take a batch update to display. In addition, it should be easy to adjust project time if needed; I have received no specific guidance on this and have no idea how to do it.

THE B.O.A.T TOOL FOR PROJECT TRACKING

Pluspunten:

It helps me keep travk of time It keeps me organized everyday I am able to keep track of everything happening in my day-to-day work Customer service is legit

Minpunten:

Nothing is wrong Really with hubstaff genuinely the best

A good cheap tracking for development users on a budget

Opmerkingen: It is a program initially for engineers with a small budget or professionals with a low budget who want to take into account the time they spend on each work task, this is essential to be able to move forward.
It is limited so that executive staff can see the real performance of the employees below, it is closed in that sense and they do not like it.
I liked it in many functions and I would recommend it but I would make clear the problems of aspects that I found.

Pluspunten:

This program gives me a feeling of real-time optimization. By having a clear vision of how my time is being used, I can identify areas in which they could be more efficient and make adjustments to optimize workflow in each task, this gives me a feeling of real-time optimization. I like it mainly because I don't have much time, on the other hand the prices were comfortable and sometimes you could accumulate invoices for payment the next month without penalties.

Minpunten:

Productivity monitoring is very limited, I think it did not allow data to be delivered to senior managers, the way to give them real-time access to the performance of our tasks was very problematic.

Using Hubstaff for 5 years more. Seem it has improved!

Opmerkingen: Really just fine. What more should I look for as a freelancer who just need to track time for a project. Then send a a simple invoice at the end. As far as I'm concerned, I have a good experience with the app. If I have to suggest, maybe as a UX/UI Designer, they can enhance the looks an feel of the software to make it more professional and appealing to users.

Pluspunten:

Straightforward. Just the thing you need, you'll find it. Pretty much like any other time tracking software - as freelancer it has screen capture, invoicing, offline tracking and all...

Minpunten:

It's just straight forward. Maybe they can add quick chat for client. Instead of additional login to browser when you need to quick communicate with your client.

Hubstaff is great to work with

Opmerkingen: Hubstaff has streamlined our time tracking and continues to be a great resource for us

Pluspunten:

Hubstaff customer service is second to none with quick responses and helpful troubleshooting

Minpunten:

lack of easily seeing total hours accrued on any given project

great application

Opmerkingen: The platform is generally easy to set up and use, with minimal training required for new users.

Pluspunten:

The platform’s intuitive design makes it easy to navigate and manage tasks, projects, and time entries.

Minpunten:

The reporting and analytics features might not meet all users' needs, especially if they require more advanced or customizable reporting options.

Great Platform & Tool!!!

Opmerkingen: My overall experience has been great with this tool! I use it heavily for my business

Pluspunten:

I love using this for my team it makes management super easy

Minpunten:

I actually dont have any thing I do like like about this program

Best Time Tracking and Invoicing Software

Opmerkingen: Easy to navigate, easy to learn, many options for invoicing, many options for tasks/clients/projects.

Pluspunten:

I use Hubstaff daily to track my clients, tasks, and invoices. They're always there to help and very easy to work with. 100% recommended for any virtual workers!

Minpunten:

Sometimes I need to make adjustments to time entered and it won't allow me. But I've found a work around and I'm sure this will be updated soon.

Insightful employee time tracking and benchmarking

Opmerkingen: I enjoy being able to benchmark specific tasks across my team to see how much time it takes to complete a specific task in order to coach employees that work slowly or have lower activity levels.

Pluspunten:

I like that Hubstaff tracks employee activity percentage, takes screenshots of their screens and integrates with Trello and QuickBooks.

Minpunten:

I dislike the lack of integrations. I would like to display Hubstaff time tracking in my Salesforce dashboard so that I can have a single pane view of everything going on in my business.

Lightweight, easy, and effective.

Opmerkingen: Overall hubstaff has been an excellent way to track and verify productivity and hours worked. Every day we're sent an email showing the team's productivity and hours worked for the day, the staff is able to easily download and use the tool, and they are able to make adjustments to their own time clocks without having to have a superior edit the time for them which was an issue with other system we've used in the past. Hubstaff requires notes for all time edits so it is easy to see when and why edits were made.

Pluspunten:

Hubstaff is a quick and easy way to track your time working on a project or projects. The software has many helpful features such as the ability to add or edit your tracked time in case you forget to clock in or out, as well as periodically taking and storing screenshots to help you see what you were working on at any given time (the screenshots are blurred so text is not visible, but you can see overall what was going on on the screen). Hubstaff is great for monitoring productivity, it tracks your activity percentage based on the times that you were clocked in by monitoring mouse movements. My favorite feature is the option to add a reminder prompt if you haven't logged in by a certain time, so for example if you log in every day at 8:30, you can set a reminder for 8:35 to pop up an alert in the event that you forget to start your timer.

Minpunten:

The only con I could say about this software is that every day during our 30 minute videoconference meeting I have to keep telling Hubstaff that I am not idle since my mouse hasn't been moving for that time period, and after 10 minutes or so it marks you as idle.

Hubstaff over other timetrackers

Opmerkingen: It was a good experience however we just moved to a different time tracker as we need to integrate our own system with the time tracker at a lower cost. We did a get a refund once but it never happened again, and this was due to some tech issues on their end.

Pluspunten:

Hub staff is very convenient to use and very detailed as screenshots from what the workers were doing are available but it isn't readily available real time. The interface is user-friendly. The percentage of work and movement is there, so you kind of have the idea if the worker is idle or not, hub staff capture 3 random screenshots​ every 10 minutes so it does really help a lot in catching workers who are doing unrelated things while they should be doing work. Apart from this, the admin can restrict the workers from deleting the screenshots but​ it could also be enabled in the setting, when screenshots are deleted, it also deducts the 10 mins. Both admins and users​ can add time manually depending on what you set up. With the support people, I think they are okay, but can only be reached through emails and chatbox on the website.

Minpunten:

One of the issue 90% of us encountered​ with hubstaff is with setting up, the timezone is really hard to set up, but hubstaff provided a troubleshooting guide link also posted on their website, but still it is quiet techy for someone who is not tech savvy​. Another thing that I least like about the software is that, they can't track real time, which I think is very essential for most businesses. They don't have a live monitoring set up. The Customer service is good, however it is very unconvenient to reach them, I would really prefer them to have a phone line so I don't have to type a very long email explaining about my technical issues. Apparently, they can only be contacted through chatbox in their website (which is not 24/7) and through emails. Lastly, I really don't like how google gives ideas and accesses on tutorials on how to bypass the hubstaff system. There are a ​couple of ways a worker can bypass the hubstaff system and it may seem to you that the worker is working but actually not. Applications and tricks are available online.

Unlock Efficiency & Maximize Productivity with Hubstaff Software!

Opmerkingen: Yes, I have had a great experience with Hubstaff. It is one of the most efficient and easy-to-use management tools that I have ever used. The web-based dashboard makes it very simple to track employee hours, projects, tasks, and more in one central location. Additionally, the reporting capabilities make it easy to review progress and identify areas of improvement. The customer service team has also been very helpful and responsive to my questions. All-in-all, Hubstaff is a great tool that I would highly recommend.

Pluspunten:

My team really appreciated the intuitive user interface and easy to understand features of this software. We found it very helpful in streamlining our workflow and making tasks easier to complete. Additionally, we liked that the software was highly customizable, allowing us to tailor it according to our specific needs. Furthermore, the customer support team was available 24/7 which provided us with great peace of mind. Overall, we found this software to be a great solution for our business needs.

Minpunten:

The pricing of the software is on the high side, and some of the features appear to be a bit advanced for my needs. Additionally, I find the interface difficult to navigate and understand at times.

Great for online teams

Opmerkingen: Great! It's amazing for the team but needs more options for the manager to be able to easily track employees with whatever variable that is needed.

Pluspunten:

I love how it's so easy to use for any new team member. I can also teach a new manager quickly on how to track those who are below them. It's also great that I am able to calculate pay easily, and see who has been actually performing the least when online.

Minpunten:

The biggest thing I would love to see is being able to easily check if someone has been adding/modifying their time too much. In the old software that we used, I can easily open a calendar and for each employee, check how many hours was working on the computer, and how many hours were done offline/tracked by the app. I have to go through one by one before actually catching someone who is violating company policies. Another one would be instead of having the checkbox portion of idle time when people have been away from their computer, make it a radio select where they have to choose whether to keep or delete it. This has caused so much confusion with our team when we started, and would greatly help in making sure that their time is logged correctly.

No Reason To Change

Opmerkingen: We have used Hubstaff for 4 years to track our remote staff and have no reason to change to another provider. It is well establsihed in our business processes and we upgrade plans as we add more team members. Onboarding new team members is very, very smooth.

Pluspunten:

We create tasks in our Project system (jira) that appear in Hubstaff for the team member, they start the clock and we pay on that time spent - simple. There is a Dashboard to see who is working on what task at any time and lots of reporting. The project task gets the time spent reported back for project tracking/costing. We get 10 minute screen shots if there is a concern over productivity. I also use that to get a sneak peek on their design ideas if a client is calling me on progress and sometimes I'll suggest a change in direction.

Minpunten:

We tried to interface with Quickbooks by Customer by Task but Hubstaff couldnt handle that. We do this via the tracking in Jira (which includes Hubstaff time by Task anyway).

Easy to use, not quite as easy to manage, but still pretty easy to manage.

Opmerkingen: We're able to track the work time and habits of a mess of remote workers from the other side of the world with relatively little fuss.

Pluspunten:

Hubstaff gives different levels of control that can be passed down through the command chain, allowing The Boss to have the total domination he needs to feel like The Boss while enabling middle management to fiddle usefully with things and retain enough control over their team's calendars and settings to not make them feel emasculated and vestigal. Even the rank-and-file employees themselves can be given a decent amount of control -- or not, if that's how you like it.

Minpunten:

The calendars used on their Timesheet pages are really finicky -- sometimes, you swear the thing you just did in order to get from 'looking at today' to 'looking at yesterday' SHOULD have worked, but clearly didn't...and then you do the exact same thing again, and it works like you expected. Also, and I realize that this is a problem in all similar software but it IS avoidable and SHOULD BE avoided even though it's not actually avoided anywhere, Hubstaff is not great at dealing with timezone changes. So if you have people on the East Coast, people on the West Coast, and people in the Philippines, two of those groups have to learn to think and act like they're in the third group's timezone, and that's hard when you're dealing with entry-level remote workers.

Love this app

Pluspunten:

That i didnt feel the time tracking, it tracks time so well and smooth, we all dont feel it, dont have to think about it. it does the job! it also looks great, nice friendly layout.

Minpunten:

The billing department and the billing experience! As i was checking out the subscription (i am on a monthly subscription), and want to check how much would a yearly billing save me. i moved a knob from monthly to yearly and my credit card was charged! no warning, no confirmation, no thank you and no confirmation (on the web or the email) I found out by chance, a few hours later that my CC was charged for a year. Also, i was charged for a year after i just paid a week before. i had to write the billing support 3 times and they acted as if they didnt understand what is the big deal. which is a frustrating thing to do to a client. 780 bucks IS a big deal for me. also their replies were vague, late, and it took 3 emails before i was finally given the link to cancel this transaction. the app is amazing, the billing interface and support is terrible.

Love me some Hubstaff

Pluspunten:

It has revolutioned the way that we manage our employees. It's amazing to be able to see granularly what they are doing so we can manage them more effectively and have them use their time more productively. Employees waste time, let's face it with Facebook, cell phones, lots of other stuff is distracting them and wasting you the owner ofyour companies time, give them an inch, they will take a mile. Let's keep honest people honest and let them know from the beginning, if they are here to work, they are here to work and not to waste any time!

Minpunten:

None really, I love it. It has met and exceeded all of my expectations.

Best time tracking software for businesses

Opmerkingen: We've been using Hubstaff for a few years now, and it's the best time tracking software I've come across. It tracks all our employee's hours, activity levels and takes 3 screenshots every 10 minutes so you can look more carefully into your employees' performance if necessary. They also recently introduced badges which are awarded if someone has consistently high activity levels, which is also motivating for employees. They also offer a billing section which we don't use but is useful for businesses who pay employees per hour.

Pluspunten:

The best part is that the software downloads onto your PC and runs in the background with minimum interference. If you stop working, it will record idle time and ask you f you want to keep the idle time as work time or not - which is really useful. Another stellar feature is that it tracks activity levels. If an employee's activity levels are low, you get an email with a screenshot of their screenshot showing what they were doing at that time.

Minpunten:

I can't think of anything we don't like.

Hubstaff is a great payroll tool for small businesses and beyond

Opmerkingen: Best one we have used so far

Pluspunten:

The software does a great job of integrating users in tasks to be completed as well as tracking their time on the computer.

Minpunten:

More than once the system has not allowed users to clock in their time and it has to be manually input by management. Also the time tracking cannot be customized to your payout schedule.

Use for remote time tracking, and if needed, monitoring of remote employee

Opmerkingen: Overall very satisfied. For what we looked for and our needs, this fit it and was very easy to start using.

Pluspunten:

The time tracking for departments is a great feature we use. We have many staff that work in multiple roles and this allows them to track how much time in spent on each task. We use this to help determine which departments need more staff when we're doing upcoming hires.

Minpunten:

The reporting features could be improved. It is a tedious process to create them, but customer service does help, but you're relying on chat or email communication - would be better if they'd set up meetings to review training. Once a report is created, there's very little you can edit on it, mostly meaning when you have new hires or want to change who the report is delivered (emailed) to, you have to create a new report entirely.

Now even newbie freelancers can land a gig thanks to Hub spot

Opmerkingen: My overall experience has been nothing less than a blessing because I had almost lost hope to work as a freelancer because of the huge competition on platforms like upwork which resulted in no job for the first couple of months but as soon as I joined hubspot it all changed for me.

Pluspunten:

What I liked the most about this software is the fact that despite of the ever growing competition in the freelancing industry hub spot is still giving every freelancer a chance to prove their worth

Minpunten:

To be honest there’s literally nothing I dislike about this software but I would say that it could be even more better if they gave freelancers an option to attach their certificates and portfolio.

Hubstaff, your go-to tool to manage the remote working

Opmerkingen: Hubstaff is a tool I recommend to all people manage a team of remote workers.

Pluspunten:

The integration with many platforms and how they communicate seamlessly.

Minpunten:

I work with Jira. Sometimes it has verification problem which makes the calculation of the work time inaccurate.