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Over Zoho Survey

Online enquêtetool waarmee je onbeperkt enquêtes kunt creëren, deze kunt distribueren en de gegevens moeiteloos kunt analyseren.

Meer informatie over Zoho Survey

Pluspunten:

I am a user of various different other elements of the suite (like SalesIQ) and I must say that the entire suite is an essential part of the way we work and add value to our community.

Minpunten:

After submitting a survey, the user is automatically redirect to a spam advertisement for ZOHO survey.

Beoordelingen van Zoho Survey

Gemiddelde score

Gebruiksgemak
4,7
Klantenservice
4,4
Functies
4,5
Prijs-kwaliteitverhouding
4,3

Waarschijnlijkheid van aanbeveling

8,7/ 10

Zoho Survey heeft een totaalscore van 4,6 van 5 sterren op basis van 437 gebruikersreviews op Capterra.

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Reviews filteren (437)

Alfiya
Alfiya
Software Engineer in India
Geverifieerde LinkedIn-gebruiker
Computernetwerken, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer
Bron: GetApp

Zoho survey - working experience at Builder.ai

4,0 6 maanden geleden

Opmerkingen: So I used to work in middleware team at Builder.ai, so the customer used to come and define a customise app they have some set of requirements. However they might not have technical experience hence need assistance. Sometimes chatbots cannot match customers expectations, hence customer survey is important. Also here survey was collected, mostly by all users of the product, to improve quality of the platform

Pluspunten:

I like the customer effort survey, it actually helps in determining how much the customer is willing to stick to the business and be a potential buyer of the product

Minpunten:

Data security can be improved and I believe the costing is slightly high in terms of features provided.

Dylan
Dylan
marketing in VS
Geverifieerde LinkedIn-gebruiker
Levensmiddelen- en drankenindustrie, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

surveys in minutes

5,0 7 maanden geleden

Opmerkingen: It has been a pretty good and, above all, useful experience where the effort to carry out surveys is not so difficult.

Pluspunten:

The entire process of conducting surveys with the right questions and the correct templates is much easier with Zoho Survey and then analyzing the information and understanding it is more detailed and this helps to make decisions based on the information received from the surveys. Customer satisfaction

Minpunten:

It is easy to use and has always worked well for me without difficulties or damage to the system, it is good and I like using Zoho Survey

Juan
Juan
Growth Marketer in Argentinië
Geverifieerde LinkedIn-gebruiker
Marketing en reclame, 11-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Eerder overwogen alternatieven:

As the survey tool inside Zoho One suite it gets the job done. Probably would consider it separately

3,0 3 jaar geleden

Opmerkingen: Great survey tool, very complete and straightforward. Would recommend it for all Zoho One users. However if you do not need to integrate your survey answers to your CRM you will probably can get the job done with free tools like Surveymonkey or Google Forms

Pluspunten:

Zoho Survey comes integrated with Zoho One suite solutions. The answers can integrate within Zoho CRM Great customization features.With seamless drag and drop blocks you can build a survey template from scratch in short time.

Minpunten:

I wouldn't consider buying Zoho Survey as a stand-alone product. The tool has been designed to work as an extension of Zoho One, it doesn't integrate well with third party crms.

Ar-jay Angelo
System Adminstrator in Canada
Levensmiddelen- en drankenindustrie, 51-200 werknemers
Heeft de software gebruikt voor: Gratis proef
Bron van de reviewer

Reliable and User-Friendly Survey Tool

4,0 3 maanden geleden

Opmerkingen: Zoho Survey has been a reliable and efficient tool for collecting and analyzing customer feedback. It’s user-friendly and offers excellent value for its features.

Pluspunten:

Zoho Survey is intuitive and easy to use, with customizable templates and robust analytics for actionable insights. Its integration with other Zoho apps and third-party tools is a major plus.

Minpunten:

The free version has some limitations on advanced features like branching and reporting.

Steven
Steven
system technique in VS
Geverifieerde LinkedIn-gebruiker
Managementconsulting, 5.001-10.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

perfect surveys

5,0 7 maanden geleden

Opmerkingen: it allows the survey process to be carried out in a more relaxed way but obtaining real results with valuable data to analyze

Pluspunten:

you can better measure the results of the questions asked to each client to validate satisfaction, all the management of the beginning of creating the surveys, having them answer them and having the data in real time to obtain results through graphs is a simple process. A platform that is very easy to learn to use and with a valuable contribution of results

Minpunten:

I like its ease of integration and configuration, there is nothing bad to say

Enrico
IT Manager in VS
Consumentendiensten, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Zoho Survey has Accurate Features: It Has Been So Reliable

5,0 11 maanden geleden

Pluspunten:

Zoho Survey is an accurate tool that helps us conduct surveys for our business. I like the reliability of Zoho Survey. Zoho Survey is affordable to manage.

Minpunten:

I do not dislike the features of Zoho Survey. Zoho Survey is excellent to use.

sushma
best survey app in India
Cosmetica, 11-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

decent app to conduct survey

5,0 7 maanden geleden

Opmerkingen: Zoho Overview is an expert, outwardly engaging study instrument with adaptable inquiries and replies, simple dispersion across channels, and exportable information for investigation, settling on it a top decision among comparative devices.

Pluspunten:

It has numerous functionalities even in the free variant. I appreciated that the product already computes the NPS score and gives marvellous reports. Something else simple that it is so natural to utilize and instinctive it is.

Minpunten:

Zoho Overview restricted customization choices for study layouts, restricting personalization.

Naseem
Healthcare Support worket in VK
Gezondheid, wellness en fitness, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Zoho - reach your participants anywhere

5,0 6 maanden geleden

Opmerkingen: My experience with Zoho Surver has been great. It has enhanced my passion in research as i find it easy to collect daye

Pluspunten:

Easy in collecting data for my research purposes

Minpunten:

Zoho survey has been meeting my needs so far

Armando
Marketing Manager in Mexico
Juridische dienstverlening, 501-1.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Zoho Survey and integrations

5,0 10 maanden geleden

Pluspunten:

The best part of Zoho is its compatibility with other Zoho platforms and the ease at the time of reporting.

Minpunten:

Third-party integrations are hard to be implemented on some occasions and it takes technical knowledge, which makes it not as user-friendly as other platforms.

Muhammad
Estimation Engineer in Verenigde Arabische Emiraten
Civiele techniek, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Overall zoho is a good platform to create surveys and analyse them.

4,0 5 maanden geleden

Opmerkingen: These surveys are very easy to understand. The tool also offers great user interface experience that helps to generate quality insights through surveys.

Pluspunten:

I chose Zoho Survey because it is simple, direct, user-friendly and affordable

Minpunten:

Zoho Survey reviews from verified users. Extensive field reports with advantages and disadvantages to features, usability, value, and customer support.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Computersoftware, 11-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Survey that integrates with my CRM

5,0 vorig jaar

Pluspunten:

We use Zoho Survey and all the answers for the our Zoho CRM, it's beautiful! no integration or upload needed.

Minpunten:

I wish there were more possibilities for the layout.

Raksha
Raksha
Business Operations Analyst in India
Geverifieerde LinkedIn-gebruiker
Marketing en reclame, 10.000+ werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Uncovering the Power of Zoho Survey: A Comprehensive Review

5,0 2 jaar geleden

Opmerkingen: Overall, Zoho Survey is a well-rounded survey tool that provides a good balance of features, ease of use, and affordability. It has a user-friendly interface and offers a wide range of customization options, making it accessible for businesses of all sizes. The advanced reporting and analysis capabilities are particularly strong, as are the integrations with other Zoho apps.

Pluspunten:

User-friendly interface: Zoho Survey is easy to use and navigate, even for non-technical users.Customization options: Zoho Survey offers a wide range of customization options, allowing users to create surveys that match their brand identity and goals.Advanced reporting and analysis: Zoho Survey provides detailed reports and analysis of survey results, which can be helpful for making informed decisions.Integrations with other Zoho apps: Zoho Survey integrates with other Zoho apps, such as Zoho CRM and Zoho Campaigns, making it easy to manage survey data within a larger suite of tools.Affordable pricing: Zoho Survey offers affordable pricing options, making it accessible for businesses of all sizes.Good customer support: Zoho Survey offers good customer support, including a helpful knowledge base and responsive customer service.

Minpunten:

Limited customization options for free users: The free version of Zoho Survey has limited customization options, making it less flexible for those on a tight budget.Limited question types: Zoho Survey has a limited number of question types, which may not meet the needs of more advanced users.No offline data collection: Zoho Survey does not allow for offline data collection, making it less useful for surveys in areas with limited internet connectivity.Steep learning curve: While Zoho Survey is user-friendly, it may have a steep learning curve for those new to survey tools and data analysis.

shanti
shanti
Design Engineer in India
Geverifieerde LinkedIn-gebruiker
Architectuur en planning, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer
Bron: GetApp

Simple, direct, user-friendly and affordable

5,0 4 jaar geleden

Opmerkingen: I have been using zoho survey for year and I haven't got any issue yet. There products are very easy to use and has a user friendly UI. Easy drag and drop feature makes our work more easy. I will definitely recommend it to use.

Pluspunten:

Zoho survey allows its users to share their materials anywhere.We have freedom to choose and its very easy to deploy.All surveys are optimized for mobile devices too.Customizable templates make our work easy and its save lots of time.Another key features is there tutorials video. They help very much and they have covered all key features of the application.

Minpunten:

I haven't face any issue yet. Just some delay in support reply that it.

Michael
Owner in Costa Rica
Levensmiddelen- en drankenindustrie, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Eerder overwogen alternatieven:

ZOHO Surveys - an affordable, functional solution to create surveys

5,0 3 jaar geleden

Opmerkingen: We are using Zoho Survey to create surveys to help us identify marketing opportunities and measuring customer satisfaction

Pluspunten:

I was impressed how easily it was to jump into the software and create my first survey. It was very intuitive. I also appreciated the many features. The feature set was the main reason I switched from Google Forms to create my surveys.

Minpunten:

I wish that ZOHO Survey was a little more affordable. The PRO plan at $20, instead of $25, would be very attractive.

Johnetta
Director in VS
Public relations en communicatie, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Zoho Survey

5,0 8 maanden geleden

Opmerkingen: Very easy to set up and use even for our new staff that has never used it before

Pluspunten:

The functionality was very easy to use not for myself but our entire team.

Minpunten:

Report downloads very generic in excel, you have to customize the look

Elizabeth
Director of Marketing in VS
Marktonderzoek, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Great Tool But With Limitations

4,0 2 jaar geleden

Opmerkingen: Zoho is a budget-friendly, easy to use survey tool that makes it a great resource with those needing to create more than a basic survey. Because it is a small company, customer service may not be available to address issues quickly. Overall, it is a great tool for certain users.

Pluspunten:

Zoho Survey is easy to use with several question types to choose from. The look is clean, appealing, and easy to share. Zoho Survey is one of the most budget-friendly survey tools available.

Minpunten:

Integration options are limited for exporting survey results. Customer service is only reachable by email and will usually reply in a few days. Some users on my team experienced exporting of surver results issues that happen at random.

Gabriela
Gabriela
Support enginner in Peru
Geverifieerde LinkedIn-gebruiker
Computersoftware, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

An economical survey software

4,0 2 jaar geleden

Opmerkingen: Within our data collection strategy we do few and simple surveys, so in the last 4 months Zoho Survey is a great ally for these tasks.

Pluspunten:

What I like the most is its variety of plans, from a totally free one to a pro version. It also allows you to analyze the reports obtained from the surveys.

Minpunten:

As it is a rather simple tool, it is not feasible to use it for complex questionnaires. However, for customer satisfaction surveys it is a great ally.

edna luci
edna luci
university senior technician in Colombia
Geverifieerde LinkedIn-gebruiker
Marketing en reclame, Zelfstandig ondernemer
Heeft de software gebruikt voor: Gratis proef
Bron van de reviewer

This platform has revolutionized my way of collecting data

5,0 2 jaar geleden

Opmerkingen: The survey distribution feature is awesome. I can easily share my surveys via social media links, email, or even embed them on my website.

Pluspunten:

What I like the most is its wide range of customization options to create attractive and professional surveys. I can choose from a variety of preset templates or create my own design from scratch, but I can also add conditional logic to tailor questions based on previous responses, making my surveys more interactive and relevant.

Minpunten:

I wish the platform had more pre-built templates for different types of surveys. While the customization option is great, sometimes I wish there were more pre-built options to speed up the survey creation process.

Bonnie
Bonnie
Ceo in Australië
Geverifieerde LinkedIn-gebruiker
Detailhandel, Zelfstandig ondernemer
Heeft de software gebruikt voor: Gratis proef
Bron van de reviewer

Eerder overwogen alternatieven:

Does the job but bit expensive

5,0 2 jaar geleden

Pluspunten:

I think the software is well set out for beginners to advanced users with a lot of helpful resources to get the job done quickly.

Minpunten:

I just think it's expensive and I found a free option but it was good they have a free trial so I could give it a suss.

Harshit
Sr. Digital Marketing Manager in India
Schoolleiding, 201-500 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Best Survey Software

4,0 2 jaar geleden

Pluspunten:

I have been using zoho survey for all my zoom webinar to grab feedbacks of all the attendees at the same place. It provides with good insights about the survey.

Minpunten:

The customization of the zoho survey is a bit tricky to do.

Colin
Colin
Consultant in VK
Geverifieerde LinkedIn-gebruiker
Informatietechnologie en -diensten, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Zoho Survey - Versatile and Powerful Survey Software

4,0 6 jaar geleden

Opmerkingen: Zoho Survey is ideal when you want to go beyond the basic survey question options that you get from free survey tools, you need to brand your survey as your own or you need to support a large number of responses. Zoho Survey (paid version) handles all but the most complex survey requirements.

Pluspunten:

This review refers to the paid subscription rather than the free version of the software which has limited features, limits on the number of responses and has Zoho branding. Zoho Survey is pretty straightforward to use if you are familiar with creating surveys. Some surveys can get quite complex with lots of branching and skipping depending on answers. Zoho Survey handles this better than other products in its class. There are a number of templates you can use to get your project started - can be a great time saver. Covers all the common question types - freeform, multiple choice with single and multiple answer options, sliding scale, likert, net promoter, etc., so you'll always have the correct option available for the type of response you are looking for. Creates nice response reports with charts and graphs relevant to the type of question/answer. Easy to embed on your website - Zoho generates simple cut and paste code. Ability to limit and control responses and to be able to handle large numbers.

Minpunten:

Limited branding options; can be difficult to get an exact match for your existing web design. While the response reports are generally ready to go, it can be a pain to tweak these if you need to reformat for presentations, white papers, etc.

Carlos
Carlos
Gerente de Proyectos y Comunicaciones in VS
Geverifieerde LinkedIn-gebruiker
Ziekenhuis- en gezondheidszorgbranche, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

I do surveys easily and quickly with this software.

5,0 6 jaar geleden

Pluspunten:

Zoho Survey is one of the support software that I use most in my work; and I do this because this software offers me the simplest and complete way to do surveys related to our work environment and the performance of our activities for the service of our customers. Thanks to Zoho Survey I can make surveys of open and closed questions, completing fields of development or of simple selection, that are very useful to gather information on the observations of our clients. These surveys I can share with my work team to evaluate the type of instrument to use and the depth and veracity of the questions we are looking for. All this information we collect here I can analyze it thanks to different types of techniques such as trend assessment, graphs and relevant data. Zoho Survey is a very complete and integral software that I use every day in my work obtaining excellent results.

Minpunten:

Each of the tools that Zoho Survey offers me are very good, practical and useful to meet my work objectives. I feel comfortable with this software as it has everything I need to complete my work activities. I have no complaints about this software.

Krishna
Krishna
Human Resources Generalist in VS
Geverifieerde LinkedIn-gebruiker
Ziekenhuis- en gezondheidszorgbranche, 5.001-10.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

I love this app to manage short surveys

5,0 4 jaar geleden

Opmerkingen: My experience is positive with Zoho Survey. I feel it's incredible to encourage the assessments of shoppers and direct to utilize. Unquestionably suggest. This product is overly simple to utilize and superb for shoppers. It's ideal to encourage buyers' suppositions and in this manner, the inquiries/answers can without much of a stretch be embedded. It's ideal to search out how your clients feel.

Pluspunten:

It is not difficult to utilize and carry out. a considerable amount of my understudies go to my courses previously utilizing it, and subsequently, the construction and information gathered are consistently valuable. it's a sublime stage for making an altered study. I've had an astounding encounter by and large. it's productive gratitude to gather information from an outsized gathering. it's actually basic and easy to understand.

Minpunten:

I figure the overall look of the product feel may be improved. Particularly inside the end when the review is finished, it goes into a connect to make your own overview and is tastefully disappointing.

Lillian
Lillian
Human Resources Generalist in VS
Geverifieerde LinkedIn-gebruiker
Ziekenhuis- en gezondheidszorgbranche, 10.000+ werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

I like that it is fully editable

5,0 4 jaar geleden

Opmerkingen: Simple to utilize and thusly the interaction to build up the study was very easy to use. the arranging apparatuses are particular, and that they permit you to redo your study easily while giving it a truly proficient look. the accommodation in sharing is furthermore ideal and along these lines, the examination permits you to rapidly see the survey results.

Pluspunten:

For the most part, I preferred the overall basic use additionally on account of such inquiries the stage offers you. Was likewise an admirer of utilizing the rationale work. Simple to arrange reviews and appropriate. Had all choices expected to get fields for reactions. What I enjoyed the preeminent is that it recorded answers by respondents who didn't really complete and present the review.

Minpunten:

I felt to some degree restricted with the free form of this stage. Particularly after the review was shut. There are a few highlights that don't go with the free preliminary that I feel show be standard.

Becky
Becky
Software Developer in VS
Geverifieerde LinkedIn-gebruiker
Ziekenhuis- en gezondheidszorgbranche, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Excellent platform to create studies at low cost

4,0 3 jaar geleden

Opmerkingen: I definitely recommend ZohoSurvey, it's very natural to use and a great way to find out what your visitors and prospects are looking for. You can also play with it by doing quizzes for your work team

Pluspunten:

Zoho Survey is a device that we constantly use for the evaluation of programs, tests or basic structures. It's not difficult to make a quiz from scratch, and it's certainly easier to duplicate an older format and modify it as requested. The platform is intuitive and clear, with various customization options.

Minpunten:

The main little mistake I've made up to this point was that once the quiz got me confused and I lost some information. The increased ability to advertise is useful if you're just looking for a simple exam.