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Over Elite EXTRA

EXTRA biedt geavanceerde distributiesoftware die in realtime routes voor leveringen, afhalen en diensten, inclusief naar de eindbestemming, optimaliseert.

Meer informatie over Elite EXTRA

Pluspunten:

Easy to use and the Elite Extra customers service is great.

Minpunten:

The driver tracking and GPS systems on the app are not the best and sometimes take our drivers to the wrong locations. It also allows drivers to get off the app so we can no longer track them.

Beoordelingen van Elite EXTRA

Gemiddelde score

Gebruiksgemak
4,5
Klantenservice
4,7
Functies
4,6
Prijs-kwaliteitverhouding
4,6

Waarschijnlijkheid van aanbeveling

8,6/10

Elite EXTRA heeft een totaalscore van 4,7 van 5 sterren op basis van 230 gebruikersreviews op Capterra.

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Reviews filteren (230)

Andy
Andy
eCommerce Director in VS
Geverifieerde LinkedIn-gebruiker
Automotive, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Elite EXTRA Deployment

5,0 8 maanden geleden

Opmerkingen: We are pleased we made the decision to go with Elite EXTRA. It's a solid platform with more features and a large install base of automotive parts delivery companies like APH. The implementation and training team were very helpful getting us live at so many stores in such a short period of time, they were great to work with.

Pluspunten:

The Elite EXTRA product is robust, feature-rich and an excellent fit to the automotive parts delivery business. The staff at Elite EXTRA also know our business inside and out and were very helpful in showing us proven best-practices for getting the most out of the service.

Minpunten:

We have not been able to deploy the "Driver Self-Dispatching" feature yet because it requires our paper invoices to have bar codes on them which we are waiting on our software development team to implement.

Brian
Parts Consultant in VS
Automotive, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Best dispatching software we have used so far

5,0 7 maanden geleden

Opmerkingen: We have had a good experience with elite extra and the integration it provides.

Pluspunten:

Love the tracking, routing, and features

Minpunten:

We do not have any cons. If i had to choose the reporting takes some getting used to so we can find what we need

Jeffrey
MANAGER in VS
Automotive, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

DELIVERY MANAGEMENT

3,0 7 maanden geleden

Pluspunten:

TRACKING DELIVERIES AND DRIVER ROUTES IS A GREAT FEATURE THAT HAS COME IN HANDY SEVERAL TIMES

Minpunten:

DIFFICULT TO NAVIGATE THE PROGRAM SOMETIMES AND TO TRAIN NEW PEOPLE

jason
warehouse associate safety captain in VS
Logistiek en toeleveringsketen, 10.000+ werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

elite review

5,0 8 maanden geleden

Opmerkingen: its been great but would like for elite to offer classes on learning how to use elite to its full potential

Pluspunten:

I like that its very simple. I wish it offered more features.

Minpunten:

sometimes the editing routes take forever, my location has alot of orders so I dont know why sometimes it lags

Chris
ACCOUNT MANAGER in VS
Automotive, 51-200 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

ELITE EXTRA OVERVIEW

5,0 8 maanden geleden

Opmerkingen: MUY OVERALL EXPERIENCE WITH ELITE EXTRA IS AMAZING

Pluspunten:

I REALLY AM IMPRESSED WITH THE ENTIRE SOFTWARE AS A WHOLE.

Minpunten:

AGAIN I REALLY LIKE EVERTHING ABOUT ELITE EXTRA

Greg
Transportation Team Lead in VS
Ziekenhuis- en gezondheidszorgbranche, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Dispatching for Healthcare Company

4,0 7 maanden geleden

Pluspunten:

Elite offers us real time tracking and optimized routing options to deliver blood products across the state expediently. Personally i find elite to be user friendly and probably haven't even scratched the surface on all of its features. Easy history search functions allow me to revisit any jobs that need further data or to resolve a discrepancy easily. Elite takes a lot of stress out of dispatching emergent life saving products on a daily basis for me.

Minpunten:

Not many complaints to come up with for this software. Minor bugs have been a nuisance at times, but easy to reach tech support has helped to either solve issues in real time, or put on the radar for future updates. Once i gained a working knowledge of this product, it has been easy to use and there have been minimal deficiencies. The most common issue i have had has been stops not closing out in real time but seems to almost exclusively be a cellular reception issue as we are in the bowels of hospitals rather than a software issue.

Cory
Outside sales parts specialist in VS
Vervoer/over de weg/per spoor, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Elite Extra is a game changer.

5,0 7 maanden geleden

Opmerkingen: Elite is exceptional. I can’t praise enough on how this program has helped our company over the years. Our drivers coordinate their routes and help save us money from saying they didn’t get delivered and we have proof of delivery and pictures.

Pluspunten:

This program is very easy to use, and it helps coordinate our routes and save our company money. It’s a safety blanket for when customers have questions about deliveries being dropped off and ETA times of deliveries when we will be showing up.

Minpunten:

Nothing comes to mind no issues here and don’t have anything that comes to mind.

Brian
Supply Chain Coordinator in VS
Vervoer/over de weg/per spoor, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Good Product

4,0 8 maanden geleden

Opmerkingen: So far the system is very good for it's intended purpose. It allows to the sales person and the delivery to plan the route together. The real time tracking and the route tracking of each driver is very good and helps to plan the day and the up coming days. Having a dot on the map showing where something needs to be delivered is also another way to create the best route for each driver. Overall it is a good product once you figure out all the little icons.

Pluspunten:

Being able to have both their route drawn on the map and there current location allows for estimating the drivers return time and if they will have time for another delivery. Additionally, building routes for multiple drivers helps to make deliveries more efficient and helps to limit overlapping delivery areas. The easy of building routes and customizing the order makes the system very user friendly.

Minpunten:

One draw back is that the system does not update the shipping address when it is changed in the ERP system it is tied to. The color scheme needs to have some options so that the dispatch screens can been seen better. Currently, the white and the light grey our close to the same color so it's hard to tell what is highlighted and what's not. Especially, when project the software on to a large screen TV.

Kasey
Regional Contiuous Improvement Manager in VS
Automotive, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Elite Extra for heavy duty truck dealership network

5,0 8 maanden geleden

Opmerkingen: They’ve been a great company to work with, eager to help us solve our problems. Of the dispatching/delivery management programs we’ve used, Elite Extra seems to be the one most designed with my industry in mind.

Pluspunten:

Their customer support team is top notch. I’ve never waited more than a few minutes to speak to a real human, and have never gotten off the phone without our issue being resolved.

Minpunten:

Data analytics. There are either predefined KPMs in the Scorecard, or manually pulling reports. Some customizable widgets/BI integration would help.

Joe
Joe
PRESIDENT in VS
Geverifieerde LinkedIn-gebruiker
Automotive, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

GREAT PRODUCT

5,0 8 maanden geleden

Pluspunten:

DRIVER TRACKING AND PICTURE TAKING OF THE DELIVERY AT THE CUSTOMER

Minpunten:

THE INABILITY TO RESIZE THE MAP IN SMALLER INCREMENTS AS WELL AS NOT BEING ABLE TO REORDER THE COLUMNS IN THE ORDER GRID

melissa
PARTS ADMIN in VS
Automotive, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

LOVE ELITE EXTRA

5,0 8 maanden geleden

Opmerkingen: I LOVE BEING ABLE TO CHAT WITH THE DRIVERS IF NECESSARY

Pluspunten:

ABLE TO ADD STOPS TO DELIVERIES EASLY AND TRACK PROGRESS OF DRIVERS

Minpunten:

SOMETIMES THE GPS DOES NOT TRACK OR GETS STUCK IN LIMBO

Dusty
Director of Personal in VS
Automotive, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Great delivery system!

5,0 8 maanden geleden

Opmerkingen: Love it. Must have in all my locations, and we use it daily!

Pluspunten:

Locating where drivers are in real time.

Minpunten:

Was a lot of information to get use to on one screen.

Seth
Operations Manager in VS
Automotive, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

NAPA Autopart Tracking - Fisher and Father

5,0 8 maanden geleden

Opmerkingen: It is a useful tool for tracking route profitability and route management

Pluspunten:

It is important for our business to be able to monitor deliveries and track proof of sales. I like to see where my employees are at and when they will be back to the store so that we can plan future deliveries.

Minpunten:

The scheduled routes feature is messed up. In regards to the process for returning parts, we need to put in the part number and the line code. i would like to be able to input the part number and for the the possible line codes to automatically populate.

Raffi
President in VS
Automotive, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Best delivery management system for auto parts.

5,0 7 maanden geleden

Opmerkingen: I love the system and all the upgrades that have come through the years.

Pluspunten:

The fact that it integrated to our management system, the ease of use and real time visual of tour fleet.

Minpunten:

Hope in the near future the product development will provide a request that I have put in for a while, the ability of having to see a different color vehicle icon on the tracking map after a driver is not moving for a given time would help tremendously for our hot shot delivery operation.

Chris
Regional Sales Manager in VS
Automotive, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

A user friendly and very useful tool

5,0 8 maanden geleden

Opmerkingen: My experience has been positive and it has proven in helping us maximize delivery efficiency.

Pluspunten:

The ability to track delivery timing and provide the customers with accurate arrival time.

Minpunten:

Occasional improper mapping of customer locations

Rick
Project Manager in VS
Automotive, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Rick from Smyth Automotive

4,0 8 maanden geleden

Pluspunten:

Number one reason is tracking, we wanted a way to know where our drivers were during their delivery runs.

Minpunten:

The learning curve is a little steep at first but it isnt impossible to achieve. Some of the people we trained did not catch on very quickly.

FRAN
Parts Manager in VS
Vervoer/over de weg/per spoor, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

ELITE EXTRA 2024

5,0 7 maanden geleden

Opmerkingen: It's a good tool to utilize for making deliveries

Pluspunten:

It helps to be more in control of your delivers

Minpunten:

Having to manually put customer information in the system

Michael
Delivery Coordinator in VS
Automotive, 201-500 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Great Software

5,0 8 maanden geleden

Opmerkingen: Overall i can not say enough about this product. It has greatly improved our delivery times and driver productivity.

Pluspunten:

This product gives Real time data which aides us in the deliver process. We we need help the Team at Elite are there for us 100%.

Minpunten:

The mapping is straight line and we have a big lake in our delivery area so we have to make time adjustments.

Dawn
Manager in VS
Automotive, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Elite extra

5,0 7 maanden geleden

Opmerkingen: Great. Customer service is excellent. I have not had a bad experience with them.

Pluspunten:

Mastering all the program has to offer. The customer service is excellent.

Minpunten:

No concerns at this time. Any problems that we have had have been handled quickly.

Bryan
School District Parts Specialist in VS
Automotive, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

INVALUABLE TOOL FOR DELIVERY/DISPATCH

5,0 7 maanden geleden

Opmerkingen: Overall experience has been great. Their support is helpful and responsive.
I feel like for the best benefit, our company needs to repeat the onboarding/training process in order to best utilize the program.

Pluspunten:

I love the order tracking features. The PHOTO POD and signature capture are great!

Minpunten:

Trying to migrate to "SCHEDULED RUNS" and driver self-dispatch proved to be pretty difficult. Most likely due to internal processes, but it seemed to add more confusion to our dispatch than letting a designated dispatcher route the orders.

Piotr
Parts Manager in VS
Vervoer/over de weg/per spoor, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Future of the Elite X-tra

5,0 7 maanden geleden

Pluspunten:

The best part of Elite Extra is the simplicity of use. The scaled-down graphics and ease of use make it a great web-based software that even the lowest of computers can use. Couple that with the accurate reading and the easy-to-use Driver application, making it the best software for all Delivery Industries. Thank you!

Minpunten:

There genuinely isn't much to not like about Elite Extra. Perhaps the reporting side can be filtered out to your business needs for ease in reporting. However when you have a better handle on it. It gets much easier.

JESSE
SALES in VS
Vervoer/over de weg/per spoor, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

I LOVE ELITE FOR OUR BUSINESS

5,0 7 maanden geleden

Opmerkingen: IT'S BEEN A GREAT TOOL FOR OUR COMPANY, AND HELPS US GIVE ACCURATE ETA'S TO US AND OUR CUTOMERS. LORI MAE DOES A GREAT JOB TOO.

Pluspunten:

THE LIST, THE ETA'S, AND DRIVER TRACKING

Minpunten:

I DONT REALLY HAVE ANYTHING BAD TO SAY.

Dustin
Manager in VS
Fabricage van elektrische/elektronische producten, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Elite Extra Review

5,0 8 maanden geleden

Opmerkingen: The overall experience with Elite Extra has been great.

Pluspunten:

Helps assure my driver is in the right geofence.

Minpunten:

The updates and glitching that the mobile does.

Lisa
warehouse manager in VS
Vervoer/over de weg/per spoor, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Why I love Elite Extra

5,0 7 maanden geleden

Opmerkingen: My overall experience is excellent. it helps me keep up with drivers, parts, returns and customers orders. I don not know how we got by without this for so long.

Pluspunten:

I think the thing I most love about Elite Extra is that I am able to track orders regardless of the date. I've had numerous customers state that they didn't get parts or that they can't find where we left it. I just pull up the pictures and email it to them as proof.

Minpunten:

I can't think of anything that I do not like about Elite Extra.

Anthony
Warehouse and logistics manager in VS
Automotive, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Elite extra

5,0 8 maanden geleden

Pluspunten:

The ability to track drivers and get proof of delivery

Minpunten:

Works great for our company and if we ever have something we would like differently