EZnet Scheduler reviews

Love it!

Pluspunten:

The ability to schedule multiple appts and mark them accordingly.

Minpunten:

That it times out so quickly and the small print size when trying to print.

Scheduling software that fit our use case, but not like a glove.

Opmerkingen: We have used EZnet Scheduler for several years now with satisfactory results. Everyone on staff has asked for an app for their phone though. Unsure why this hasn't been created yet.

Pluspunten:

This software was easily adaptable to our type of business and allowed the flexibility to change parameters to meet our specific resource types. It was relatively easy to customize and we were able to get started fairly quickly. Sends Text and/or email notifications to both the technician, and if needed, the customer.

Minpunten:

No mobile app. You navigate to the site via a mobile browser and it is difficult to see and manipulate the various appointments created. If you have the credentials to change the schedule, you can accidentally move the appointments around without any confirmation request.

Good but lacking important features

Pluspunten:

I like that it’s fairly easy to use and easy to navigate.

Minpunten:

I wish there it wouldn’t tell you WHO scheduled an appointment as well as a time stamp with the date and time that user scheduled the appointment. It also is not very mobile friendly

Service industry easy easy easy

Pluspunten:

Simple to learn and set up. Not overly pricey. We won’t from a Manuel scheduling board to this and it was a seem less transition.

Minpunten:

The only thing that it is missing is the ability to scan in a previous work order to be able to reference the last job while scheduling a customer.

User friendly and effective scheduler

Opmerkingen: We use it for getting a birds eye view of all of our locations and each nights classes. It allows a Snapshot so we can see open times at the studio and differentiate between recurring in-house classes and outside rental bookings.

Pluspunten:

It’s easy to color code and customize your classes or bookings. It allows recurring appointments as well as alerts you when there’s a double booking. Easy to use and super effective.

Minpunten:

I wish I could easily print the days bookings just like it looked on my screen. I also wish LOGIN was directly on the home screen and that as soon as you logged in on the mobile device that it loaded the FULL calendar view.

The perfect fit for our company!

Pluspunten:

EZNet scheduler provides us with an accurate dependable cloud based scheduling option that is fully customizable without breaking the bank.

Minpunten:

EZNet Scheduler works perfect for the application we needed. We reviewed several other applications and EZNet scheduler was the only one that fit our needs completely.

EZnet Scheduler Invaluable

Opmerkingen: EZnet Scheduler is invaluable to our practice. It servers as our clients scheduler both in-house and online. It is also a work flow management. This is the one piece of software that our company could not function without.

Pluspunten:

Easy to use, great visual presentation of the schedule

Minpunten:

Can not select specific services independent of each practitioner for the external calendar.

Good software for basic scheduling needs. Not too fussy, though is sensitive to appoinment process.

Opmerkingen: Ability to view, track, and manipulate schedule online has been a huge help to our customers. It is also extremely helpful having the ability to quickly and easily update appointment statuses as they happen.

Pluspunten:

-Appointment Status drop-down selection -Appointment email reminders are extremely helpful -Screen navigation and view manipulation -Helpful export feature -Ability to select multiple instructors for a single appointment. Makes meetings schedules much easier.

Minpunten:

-Buggy and easy to break. Once broke down the entire server because I accidentally put an end time to occur before the start time. Shut the whole site down. -Can't run any usable reports, such as amounts of time spent by different instructors for specified date range and appointment status. Currently must be counted manually. -Frequent loss of appointments. Disappears for no apparent reasons. Will be scheduled, shows on screen, then few days later or so, customer shows up with hand written appointment card. No appointment on schedule. -Updating customer info has no affect on any existing appointments scheduled for customer. Must update the client in the database, then go and find every occurring scheduled appointment for said customer and update manually. Previous software updated all appointment occurrences with one update.

Software Review

Opmerkingen: This is so much better than our old system of scheduling in a handwritten calendar. There are probably many more uses to the EZnet Scheduler than I have been able to utilize.

Pluspunten:

The program is easy to use for the most part.

Minpunten:

It doesn't seem compatible with multiple appointment schedules. For example: we have 5 accountants, and each one utilizes has different time slots for appointments during tax season. This year we had your programmers set them up, but it still was not perfect. It would be nice if you had search filters (like you could go to the next available time slot rather than look at each day for the next available slot). Could there be a way to leave a slot available one scheduled when a client calls and wants to move the date they want to schedule rather than clearing out the appointment slot entirely?

EZ Scheduler Review

Opmerkingen: Primarily positive. As the administrator and primary user that sets the blocks and exceptions up, it's sometimes time consuming to put them in and get them in correct in one session.

Pluspunten:

It is easy to move the appointments around and being able to limit access for certain users to read only or they aren't allowed to override scheduling parameters

Minpunten:

I find that with our part time employee it is difficult to change her availability around of appointments. If she's off several random days a month I have to individually put in the exceptions and frequently I have to re-do them until I get it just right. I feel like that part could use some major improvement, also having the calendar show the changes without having to exit view the calendar and then go back to edit if it's not correct.

Some good but most really bad

Opmerkingen: If the web support actually takes the time to help fix our problems, we can be more satisfied using the product.

Pluspunten:

It is good as far as using it for scheduling purposes. The different types of views are fantastic

Minpunten:

We have the assessors calendars that we view daily for community assignments and every so often it resets too see all calendars and we would have to set it up again. it is a inconvenience to whoever is scheduling for the day.

Nice program, could benefit from updates

Pluspunten:

I like how the program is easy to use and dependable once it is set up.

Minpunten:

I wish it was easier to set up new appointments. Oftentimes the appointment doesn't save on the first attempt, or saves multiple times. It can be difficult to move appointments around or change them in other ways.

A great Tool

Opmerkingen: It helps everyone stay in tune to when we can and cannot schedule by the blocked off times for techs

Pluspunten:

We like the part that allows us to block off time for certain techs on a daily basis

Minpunten:

Sometimes its a little slow but nothing stands out as being really bad

Calendar is the best feature

Opmerkingen: I like the calendar feature.

Pluspunten:

I am the office manager and payroll manager for our small company so the calendar feature to see everyone's schedule is the best feature. I like that I can see all of my co-workers schedules on 1 page.

Minpunten:

The reminders are limited for tasks, the text appointment reminders do not work for us and the client database is a bit hard to manage.

Good for coordinating our estimators

Pluspunten:

I can look at a daily or a weekly view to see where our estimators are going and eliminate or greatly reduce backtracking out in the field. This saves us time and fuel.

Minpunten:

I would like to see an auto-save feature. If I forget to manually save, I can lose an appointment.

Customer rep has been very helpful and responsive to questions.

Pluspunten:

The ease of use for the customer and for our internal staff is a must and you nailed what we need. We just renewed for another year.

Minpunten:

On occasion there seems to be a glitch in sending an email to the customer, but I know recent upgrades to the system seem to have things on track again.

Eznet Works For Us

Opmerkingen: We are happy with Eznet!

Pluspunten:

It's very easy to use and teach others how to use as well

Minpunten:

Sometimes when moving appointments up and down / or dragging to block a day the system gets stuck and I have to log out and back in again for it to do what I needed to do.

My 1 issue

Opmerkingen: Other then my 1 issue,I like EZ net

Pluspunten:

easy to use,we are a re a tax prep office with several locations,

Minpunten:

I have trouble almost every appointment I make,the time & date are open,I almost always have to use the Force button,more then once This is not just in my office,but also in our other locations,it is time consuming ,,

Clinic appointments

Pluspunten:

Love notes, demographics, history of visits, ability to schedule recurring visits

Minpunten:

I transfer data to a word format when printing out reports. It would be great not tohave to copy and paste information.

Features

Pluspunten:

It’s features are very customizable and I like the email reminders.

Minpunten:

The cost for what I use it for seems more expensive than what I need and I’ve sent in customer service requests (over a year ago!) and have yet to hear back.

This just works so good that we take it for granted.

Opmerkingen: It can be a challenge to do initial set up for a person like me with limited computer skills. The customer support is great is always very helpful though

Pluspunten:

It is very user friendly when it is all set up the way you want it. It never fails. updates are done with little or no down time.

Good tool

Opmerkingen: This product works well for my practice!

Pluspunten:

This software is easy to use. I like that I can add different codes and appt. settings. I can assess it anywhere

Minpunten:

It is not compatible with mobile devices. It would be nice to have an app. where changes can be made as well.

Ez net review Lecours Motor Sales

Pluspunten:

I like the multi user realtime update of this software

Minpunten:

that it relies solely on the internet, would like to have a backup stored in computer for upcoming weeks

Excellent Software

Opmerkingen: excellent

Pluspunten:

EZ Net has been very user friendly which was the most important to me. We would be lost without it.

Minpunten:

There are a few what seem like extra steps just to get to find a client.

Easy to use

Opmerkingen: Great service. I’ll recommend this to friends. Super easy to use.

Pluspunten:

Great scheduling service. Easy setup and user interface.

Minpunten:

Nothing that I would change because I don’t find anything not useful.