Over AIM

AIM is complete verkooppunt-, voorraadbeheer-, boekhoud- en bedrijfssoftware voor de detailhandelssector. (AIM is geschikt voor EMV.)

Meer informatie over AIM

Pluspunten:

We came back to AIM in 2019 and went all in with the full point of sale system and we've never looked back. We highly recommend AIM.

Minpunten:

The system crashed a few times. It is difficult to learn.

Beoordelingen van AIM

Gemiddelde score

Gebruiksgemak
3,6
Klantenservice
4,2
Functies
4,2
Waar voor je geld
4,0

Waarschijnlijkheid van aanbeveling

8/10

AIM heeft een totaalscore van 4,1 van 5 sterren op basis van 199 gebruikersreviews op Capterra.

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Reviews filteren (200)

Mitch
Manager in VS
Muziek, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer
Bron: SoftwareAdvice

Overwogen alternatieven:

Small shop with multiple needs

5,0 2 maanden geleden

Opmerkingen: Overall the POS has helped us make large improvements to how we do bussines. In many small ways the software is inflexable and since we have an owner with a CPA he has noted that the accounting side of the software is not as intuitive as others like quickbooks. As we get more familiar with it things are making more sense but the learning curve for the accounting reports is steeper than expected.

Pluspunten:

Customizing the menu system makes it easy to help new users get familiar.

Minpunten:

The bugs that we do have often leave issues that take time to find or resolve after the initial issue is corrected.

Emily
Retirement Plan (Front Room Manager) in VS
Detailhandel, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer
Bron: SoftwareAdvice

Emily's Review of AIM

4,0 3 maanden geleden

Opmerkingen: I have worked with many people at Tri-Tech we have been using there POS for about 4 years. I have had to call the customer help line many times in those 4 years. And no matter how frustrated I am they do an excellent job helping me solve the issues I run into.

Pluspunten:

I enjoy the easy of being able to create things and customize the POS easily. The system does all I need plus more that I probably don't know about. Seems like I learn new things about it all the time. My most recent call was with [SENSITIVE CONTENT]. He was very knowledgeable and the questions he didn't know the answers to he was very speedy at finding them. I enjoyed my early morning conversation with [SENSITIVE CONTENT] while he helped me work on multiple issues I was having. We got them all fixed in under an hour (I was expecting it to be a multiple hour kind of call). I look forward to working with [SENSITIVE CONTENT] again.

Minpunten:

The worst part about this POS was the set up. Although I believe that is mostly the fact that we were transferring information from a system that was very VERY old and outdated system. But the service team was there for me whenever I had questions; and boy I had a lot of them. Those first few months most of the service people knew me by first name.

Holly
Owner/Operator in VS
Detailhandel, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer
Bron: SoftwareAdvice

Pleased!

5,0 2 jaar geleden

Opmerkingen: Overall we are very happy with AIM for our business. The tech support is awesome! They are always ready to help and super friendly. I love that they can remote in and show us what to do.

Pluspunten:

We have been using the contract module side of AIM for our instrument rental contracts to keep track of monthly payments since the beginning of our business in 2004. We pulled away for a brief stint to try another company and it was a disaster. The instrument rental contracts are the bread and butter of our business. If it fails, we fail. If the customer doesn't feel like they can trust us with their personal info because the system fails, we fail. It's a reflection on us. We came back to AIM in 2019 and went all in with the full point of sale system and we've never looked back. We highly recommend AIM.

Minpunten:

We do wish that there weren't so many steps to follow. Seems like there is a huge learning curve to this program. Once you live it and breath it like it do it's one thing. But my employees tend to make mistakes often because they miss a step. And for example: having to get out of one frame and into another one for the same customer with a different question about their account is sometimes frustrating. Also. I really wish that an email went out immediately to my rental contract customers on autopay when their card is declined. The ability is there, as they receive an email immediately when the payment goes through, but not when it declines. This would help our collection dept out tremendously if this option was implemented.

Tara
Office Manager in VS
Detailhandel, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer
Bron: SoftwareAdvice

Phenomenal Experience

5,0 2 jaar geleden

Opmerkingen: We were having problems remembering who put what in the system and if it got logged in correctly and whatnot. The ATF Compliant Bound Book completely mitigates that problem. The Technical Support team has been able to answer each and every question I've had, which is incredible, considering I've called them many times when I've in the middle of a process (both on the test system AND live system) I don't understand or forgot how to continue on. They've been wonderful and have not at all made me feel crazy or gotten tired of answering my questions. I cannot say enough good things about my experience. We did have a small issue with a scanner, but the way it was handled was done so professionally and so well, that I consider it a privilege to have dealt with the company in this manner. It showed me that they really care about their customers and back their products and will make it right, no matter what.

Pluspunten:

We have been utilizing the POS (Point of Sale) System, and it's very intuitive. You go through a couple test transactions, and it's like riding a bike. You can do it so quickly and effectively. We used the testing system and were able to play around it a lot without worrying about mistakes that will mess up your entire system. We have the label printer, the receipt printer, and the wireless scanner, and they have made our little gun shop look SO professional and streamlined. Gone are the days of handwritten receipts! We can now track customers to see what each person buys and can add notes and wish list items! The Bound Book is ATF compliant, and it has made checking the firearms in and out a breeze. We are going to be purchasing the PO module next, so I can't wait to implement that!

Minpunten:

I can't really say there are any Cons...I would just say it is a bit of a learning curve and can be a bit overwhelming at first, but the support that is offered is just phenomenal.

Georg
CFO in VS
Sportartikelen, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

AIMsi Does it All (almost)

4,0 6 jaar geleden

Opmerkingen: Been using the software for two years now, and it seems to provide a solution for everything. I wish there was a bit better integration across the different modules, such as allowing station rentals, short-term rentals, long-term rentals, and contract payments to all be made on the same checkout as regular sales orders, instead of needing to process them all at once. The payroll area also needs some improvements, it is good for recording payroll expense, but you will need a separate application to actually do the real payroll tracking/deductions/taxes. Otherwise it handles everything from rentals, bay/station rentals, it has full accounting, chart of accounts, general ledger, integrates to your purchasing/receiving, has full inventory tracking with multiple locations. Basically you can run your business with a few minor outside resources, from this one package. Even managing employees/time tracking etc... Pros: Accounting, Rentals, POS Touchscreen support, Integrated Credit Card, Employee Management, Membership Modules, Integrated Gift Cards, Inventory Control, Invoice Management Cons: The systems don't all share one checkout - each type of transaction (rental, station, contract payment, merchandise sale) must be rung up separately - The payroll is not very robust

Pluspunten:

Accounting Rentals POS Touchscreen support Integrated Credit Card Employee Management Membership Modules Integrated Gift Cards Inventory Control Invoice Management

Minpunten:

The systems don't all share one checkout - each type of transaction (rental, station, contract payment, merchandise sale) must be rung up separately The payroll is not very robust

Bill
Sales in VS
Muziek, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

An overall great product

5,0 2 maanden geleden

Opmerkingen: We moved from a custom AS400 program written for our company to AIM almost 10 years ago. We've been very pleased with AIM & never looked back. No program is perfect & they all have their little quirks, but we've been very pleased with AIM & have no interest in shopping for another platform.

Pluspunten:

There is a lot to unpack in this program, but once you've learned the system it's an all-in-one package & is fast, easy & efficient to use. Integration between our website, payment processing, shipping, etc. make our life easier. The program is constantly updated with enhancements & quality of life updates making the software faster & better to use. Tech support is very responsive to our needs & requests, development has made many changes to the software at our request to better fit our needs.

Minpunten:

The Vortx web platform that integrates with AIM comes with a lot of limitations & the custom report tool is difficult to use. The SQL platform version 12 uses is powerful, but the hardware & software startup cost (SQL especially) can be high. There is not a good solution for working with products that are sold in both a physical AND digital format.

Julio
Owner in VS
Detailhandel, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Great Softrware, and even better customer service

5,0 2 jaar geleden

Pluspunten:

Three (3) years ago, as I was increasingly becoming frustrated with my previous POS system, I researched various options. In doing so, I discovered a software system called AIMsi, which is a Tri-Technical system. I was contacted by [SENSITIVE CONTENT HIDDEN] and walked through the process and signed the agreement. Admittedly, navigating this software was a bit intimidating I became frustrated with the learning curve and gave up on the software that I had paid for. A few months later I was contacted by [SENSITIVE CONTENT HIDDEN]to see how I was liking the software. I described my experience with the software thus far, to include my frustrations with the setup, navigation, troubleshooting, etc. [SENSITIVE CONTENT HIDDEN] was extremely patient and professional. Additionally, rather than treat me as a generic customer, he listened attentively, was compassionate and did not close the discussion until he identified a path forward for which he could properly resolve my issue. [SENSITIVE CONTENT HIDDEN]expressed a great deal of concern, acknowledging the cost I paid for the software and that it was of the upmost importance to him that I experience the full range of the product. Thereafter, [SENSITIVE CONTENT HIDDEN] registered me for training sessions, at no cost, and followed up with me repeatedly (2-3 times weekly) until I was comfortable with using the software. The software is great and the staff who have all been friendly and willing to help when I called for tech support.

Minpunten:

sometimes the software can appear to be complicated gaining a understanding of its functionality helps

Kellie
Office Manager in VS
Sportartikelen, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer
Bron: SoftwareAdvice

Overwogen alternatieven:

Product Review

5,0 3 maanden geleden

Opmerkingen: My overall experience has been great. From the beginning the help to set this program up for our needs was challenging but very successful. Josh, our salesman has been nothing but helpful and informative and always replys quickly and is always checking in. That is very important to us, someone who takes the time to email every so often to check in and make sure everything is going well. If we have a question he always responds quickly.

Pluspunten:

The more we use the software the more we learn and love the product. We use this software everyday runnig reports, for our POS, inventory, and much more. We love the button feature to make everyday use easy.

Minpunten:

I find that it is hard to find a credit card company that is compliant with AIM.

Janice
Controller in VS
Detailhandel, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer
Bron: SoftwareAdvice

Overwogen alternatieven:

A jewel in a difficult and expensive industry

5,0 2 maanden geleden

Opmerkingen: We deployed, then 4 years later deployed ecommerce

Pluspunten:

Ease of Use, Cost, Customer Service, Merchant Services relationship.

Minpunten:

Canned Reports are often minimal, but I summarize them in complex Xcel worksheets

Irvin
CEO in VS
Detailhandel, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Overwogen alternatieven:

AIM by Tri Tech

4,0 3 maanden geleden

Opmerkingen: Inventory Control.

Pluspunten:

Retail POS, Service, Rental programs all in one program.

Minpunten:

When you ring up retail items, a rental, & a service ticket at the same time for a customer it creates 3 different transactions for the same payment, thus listing 3 different payments on your deposit report for 1 transaction.

John
VS
Detailhandel
Heeft de software gebruikt voor: Niet verstrekt
Bron van de reviewer
Bron: SoftwareAdvice

Outstanding product and tech support!

5,0 8 jaar geleden

Pluspunten:

The product I use has made tracking over 12,000 consigned items a manageable endeavor. In addition to the impeccable tech support I receive, the ability to track each and every product in the store, from intake to settlement, has made this business venture a pleasure. I probably only use 50% of the features, but those I use make my job easy. I can readily identify all pertinent information regarding an item, track notes on the consignor's item and sale preferences, and easily upload all information at the click of a button to my website. A few of the key features I use most are the abilities to associate similar items to one another, to produce reports for each consignor on items sold and still open, to create accounting reports on daily activity, to retrieve a customer's information for mail merge at settlement time, to track my inventory on both quantity and revenue generated to determine my seasonality and busiest days, and to un-publish items from the website once they reach quantity zero (can you imagine doing this manually?). I also enjoy the easy of use in the Aesys admin system. I've been able to manage and tailor the website to suit my needs with little help from the web support team (another great facet of the product). The ability for real-time lookup of shipping costs and credit card processing made the integration of these items a breeze.

Minpunten:

There are times the system will crash if I have the SA Inventory, customer info, receive batch consignment, and the sales invoice windows open at the same time. There are times I need to have these available in the dynamic environment I've created, and the "Swordfish" errors can be a hassle. Also, there are some canned reports in the catalog that don't seem to work, and creating reports with the wizard is not the easiest or the most intuitive.

Carl
Manager in VS
Sportartikelen, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Great Customer Support

5,0 3 jaar geleden

Opmerkingen: Our company spent a lot of time looking for a new POS system. After a ton of research we decided to go with Tri-tech. We could not be happier. Our Rep was very nice and not pushy. We've had the POS system for just about 2 years and my rep that sold me the system told me if I have ever need anything just to call him. I've held him to it and he has definitely kept his word. They're tech support has been great but, if I have to have one negative thing it would be on the tech support. The problem is when you call tech support for a question you just get a random person. The person you talk to will help you fix the problem you're having but, if you call back for the same issue, you get a different person that has a different way to fix the problem. So it could get confusing at times. I talked to my rep and he assured me they were making changes to make sure the support you get is more consistent. But honestly its a very small complaint and in no way affects the 5 star rating. If your looking for a new POS system I would strongly recommend taking a look at Tri-Technical Systems.

Pluspunten:

The customer support was great. It seemed the easiest to use. We are not a big company and this seemed to work best for us.

Minpunten:

Tech support is a little confusing. I described below, when you call customer support you talk to a different person. That can cause an issue because each person has a different way to fix the problem you're having.

Betsy
Assistant to Everything in VS
Muziek, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer
Bron: SoftwareAdvice

AIM software makes my job easier!

5,0 vorig jaar

Opmerkingen: My interactions have almost exclusively been with the tech support team. I am a musician and I don't think like an accountant; they are always helpful and efficient. The support is peerless - I don't think we have ever stumped them!

Pluspunten:

We have been using AIM for more than 10 years. It allows us to manage daily sales, keep current track of our inventory, and to update, receive, and transfer inventory as needed. The A/P invoice feature makes accounting a much easier process. The software is reliable, and the reports it can generate are tremendously helpful.

Minpunten:

We are a musical instrument store that is run by musicians, and it took us all a bit of time to learn to "think like the software" in more complicated processes. The availability of tech support being there to bail us out made that transition easier.

Devon
​eCommerce Manager in Canada
Detailhandel, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

TriTech AIM Review

5,0 3 maanden geleden

Opmerkingen: Overall, I am very happy with this AIM. It has made our business run smoother and has opened up some avenues to us that were previously not feasible.

Pluspunten:

We sell firearms, and the built in A&D Book is a critical component to our business. Once setup, this feature makes tracking of firearms incredibly simple .

Minpunten:

The management of sale prices for our products needs to be revamped and is currently both difficult and convoluted to use. In my opinion, this is easily the area of the software that could most benefit from improvement.

Rob
Owner in VS
Detailhandel, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer
Bron: SoftwareAdvice

Great POS/Gun book/Range Software

5,0 2 maanden geleden

Opmerkingen: Been a fantastic system....we recommend it whenever we are asked what we use by other gun stores.

Pluspunten:

I don't have to have multiple systems running to achieve everything we need to do...AIM does it all

Minpunten:

learning curve....set up and learning the system takes time

Steve
Manager in VS
Muziek, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer
Bron: SoftwareAdvice

AIM Software

5,0 vorig jaar

Opmerkingen: Overall experience has been amazing. Tech support is there to help us out when there are questions. The training videos are full of good advice and very helpful hints to make the software work better for us.

Pluspunten:

For an all around software, for several different industries, this software is well thought out. We have used this software for many years, and have gone through several of the upgrades. When there has been an issue, tech support is right there to help resolve problems or to escalate to developers to create what we need. The training tutorials are a huge help. The software is very customizable for our needs.

Minpunten:

We have not really run across any negatives. Tri Tech is always improving the software. The one downside is not having tech support there on weekends if we have an issue. We have only run into one or two times we have really needed them on a weekend in all the years we have used the software.

Brian
Owner in VS
Muziek, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer
Bron: SoftwareAdvice

AIM Review

5,0 3 maanden geleden

Opmerkingen: Overall it is very good. [SENSITIVE CONTENT] in tech support has been our go-to guy. He has been extremely helpful especially when it comes to the scheduling module. He has been willing to test issues that we have come across and implement changes to the software. I personally can't thank him enough for his patience and willingness to continue to work with us to make the scheduling module the best it can be.

Pluspunten:

We decided to go with AIM because it was an all-in-one POS system. We have retail sales, charge accounts, repair tickets, lessons scheduling and rentals/payment plans. To have all of that in one system was the most important to us. We also did not want a subscription based software. We wanted to own the product. That was a close second in importance

Minpunten:

It can have it's issues. It takes a long time to understand how things work.

Sharon
owner in VS
Muziek, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

aimsi review

5,0 6 jaar geleden

Opmerkingen: It was hard to learn at first and I find my new employees have a bit more trouble with it than I like. Support is good but I have frustrations when CC processor and yourself throw the blame back on each other when resolving such problems. I think the separate module are a bit pricey unless you can catch a sale. And unfortunately I wish there was better online instruction to able to learn a new module. customer support is limits how much they show you in that area. I feel as though I utilize only about 50% of what aimsi can do just because there is no instruction of resource available online. And what's the point of the scheduling tab in reports when it doesn't give data even though the choices of reports are the same in the lesson tab and they work there. Customer service told me the tab doesn't work yet.

Pluspunten:

customer contact capture and credit card processing .

Minpunten:

modules priced individually and that updates aren't discounted for current customers.

Megan
VS
Detailhandel
Heeft de software gebruikt voor: Niet verstrekt
Bron van de reviewer
Bron: SoftwareAdvice

AIMsi has more and more to recommend it as we learn more about it

4,0 8 jaar geleden

Pluspunten:

This is a great POS for our instrument sale and rental business. There's just enough flexibility in it without having to do everything freeform. The more we use it, the more we learn about new ways that it can help us. And the support option is great. Their staff is very knowledgeable and has been of tremendous help to us on several occasions. We've used AIMsi for years already, yet we're still finding new ways that it can help our business. The designers seem to have anticipated most of the needs of a shop like ours. Whenever we decide we want to do something new, we find there is an option in AIMsi for exactly that. That's a great sign of a well-designed product.

Minpunten:

There are a couple of features that would be nice to have (ability to refund an initial rental payment in the system, reverse an approval return, etc.), but they're just things that would be helpful to us specifically. The only other thing that we really find irritating at all is that the formatting on the straight-to-email option isn't really compatible with Gmail recipients, so the large number of our customers with Gmail get invoices and the like that are very difficult to read and not very professional-looking. We get around that by printing them to PDF instead, but it would be nice to have it work in one step.

Brian
Pres in VS
Sportartikelen, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Over all, VERY happy. Best all in one POS for Firearms Retailers

4,0 5 jaar geleden

Opmerkingen: All in one POS for firearms retailer with the best pricing that WIL NOT break your bank!!

Pluspunten:

Lots to offer for the firearms retailer at eh best possible price compared to there competitors. We have been very happy with the system as a whole and although there is a lot to learn, support is just a call away. Having Bound Book linked right to your inventory is very helpful and there is even a delayed delivery choice in the POS for state like us in IL that require a waiting period for firearms purchases.

Minpunten:

There is a lot to learn and many items/field we don't use, but can not simply delete. We have to work around them. For being such a gun based POS system, there are things that could use improving to keep retailers compliant. But every time we make a suggestion to support, it is taken in kind and it the modification can be made, they do it!

Benjamin
Owner in VS
Muziek, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer
Bron: SoftwareAdvice

Many Tools/

4,0 3 maanden geleden

Opmerkingen: Good overall. Many problems arise on a weekly basis but phone support are always their to help.

Pluspunten:

I do like that there are many features available. Scheduling, rentals, repair, short term rentals, etc. They are always trying to update and get better. I believe the repair and rental contracts are the strongest features of the software. A lot of the active e features are nice as well.

Minpunten:

With what I like about the software is also where some of its problems arise. There are some parts of the software that lack features within its functions. Short term rentals is confusing and not completely ready in my opinion, not many ways for loaners to be customized ( no options for automated late fees or charges), Package deals are not easy to update. There are tons of features but some have issues.

Kathy
Owner in VS
Detailhandel, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer
Bron: SoftwareAdvice

One System

5,0 3 maanden geleden

Pluspunten:

I am able to do in one program what I used to have to do in 3 programs!!

Minpunten:

Weekly updates - some of the weekly updates "break" other areas that were working and you may not realize it until there is an out of balance situation.

Katherine
Manager in VS
Detailhandel, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer
Bron: SoftwareAdvice

Small Business Review

5,0 3 maanden geleden

Opmerkingen: While the program itself has given us some trouble, the customer support is excellent!! [SENSITIVE CONTENT] have been especially wonderful and patient with us and spent an abundance of time on our issues to help us get what we need and understand how to do what we need to do. Amazing customer service.

Pluspunten:

The program has tons of features, functions, and reports which is a definite positive for businesses that need to keep track and monitor various aspects of the business. For a larger company that has a wide scale business this program would be a very useful asset.

Minpunten:

We are a very small business and this program for us was- and is- very overwhelming to learn and operate. Part of that is our fault for not having the time to watch the tutorials and explore the program to its fullest since we only have a few employees and are only open three days a week. For us, a simpler program would probably have been a better choice but for larger companies this would work great.

Ron
President/Owner in VS
Detailhandel, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer
Bron: SoftwareAdvice

Overwogen alternatieven:

Has made us MUCH more efficient

5,0 2 maanden geleden

Pluspunten:

For a small retail store this is excellent! Helps manage inventory, as well as daily and weekly check out.

Minpunten:

There was quite a learning curve for us. We had no POS before AIM.

Eric
VP OPERATIONS in VS
Detailhandel, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Overwogen alternatieven:

Overall great value and awesome tech support

3,0 3 maanden geleden

Opmerkingen: Overall I would buy the software again. Great people, knowledge and they absolutely show concern about your business. The software, on a basic level, is easy to learn for new employees. I've seen many positive changes in the last two years and I'm sticking around to see what's next!

Pluspunten:

Easy.......... The fact it can communicate by sending auto calls and text to my customers and helping me to stay in touch along the way. We are a repair shop and this has not only saved us tons of time but this feature has made us lots of money$$$. The POS and customization of the screen and tech support. Tech support is absolutely, hands down, some of the best I've ever experienced. They answer the phone and stay with you until you understand. Very nice people who never make you feel stupid. Also love the fact you can so easily access your data. Other software we've had has limited the backend data to you where as AIM absolutely encourages you to use it. I will say.... a new employee can be taught in under 5 minutes how to check out a customer through the POS.

Minpunten:

Inventory management, pricing and the repair shop module all need some help. All usable and functional. They are just some areas that aren't as polished as other software. Also, if you are a company with over a million different SKU's, beware. The software really is slow. I know! FYI, you'll need own EXCEL and have a basic understanding in order to to manage your inventory as AIM just simply does not have the capability to do so.