Over Zapier

Zapier is automatisering voor drukbezette mensen. Het verplaatst automatisch informatie tussen je webtoepassingen, zodat je je kunt concentreren op je belangrijkste werk.

Meer informatie over Zapier

Pluspunten:

The ease of use - comfortable UI that allows the user to implement a process flow is a great way for us to automate tasks across multiple platforms.

Minpunten:

Unfortunately, it can be a little limited, mostly to the other tools' fault and not zapier. Because the triggers and actions can be very limited.

Beoordelingen van Zapier

Gemiddelde score

Gebruiksgemak
4,3
Klantenservice
4,4
Functies
4,6
Prijs-kwaliteitverhouding
4,4

Waarschijnlijkheid van aanbeveling

8,7/10

Zapier heeft een totaalscore van 4,7 van 5 sterren op basis van 2.610 gebruikersreviews op Capterra.

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Reviews filteren (2.610)

Alys
Alys
Marketing strategist
Geverifieerde LinkedIn-gebruiker
Marketing en reclame, Zelfstandig ondernemer
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Links with almost every tool out there

4,0 11 maanden geleden
Bijschriften in het Nederlands beschikbaar in de videospeler
Stefan
CRO Specialist in Duitsland
Verzekeringen, 10.000+ werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Makkelijk tools connecten als marketeer

5,0 8 maanden geleden

Opmerkingen: Het is een fijne tool om te gebruiken. Alles werkt intuïtief en er zijn veel artikelen te vinden over het gebruik van Zapier. Ik heb al veel mensen enthousiast gemaakt over de tool.

Pluspunten:

Zapier helpt me om tools met elkaar te verbinden zonder kennis van API's of development. Binnen een paar klikken heb je tools met elkaar verbonden. Daarnaast zijn er genoeg video's en artikelen te vinden over het koppelen als het niet in een keer lukt.

Minpunten:

Zapier is redelijk duur als je het bijvoorbeeld vergelijkt met Pebbly. De andere kant is dat je bij Pebbly wel minder mogelijkheden hebt. Onderzoek dus goed waarvoor je de tool wilt gebruiken, zodat je goed kunt vergelijken.

Mehandi
Mehandi
Sales & Marketing Automation Expert in India
Geverifieerde LinkedIn-gebruiker
Marketing en reclame, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Overwogen alternatieven:

Most Genuine Review for Automation Software Zapier

5,0 vorig jaar

Opmerkingen: Problems which I am solving with zapier are:- 1) Daily manual tasks like uploading files from email to Google drive, copying data from WordPress forms to google Sheets, CRM, Email Marketing tools etc. 2) Helping my clients solve their complex problems and making it easier for them by saving them time. Benefits 1) Zapier Makes me happier. 2) Making money by solving clients' problems and helping my family.

Pluspunten:

Thinks which I like about zapier the most are as such:- 1) Ease of use. 2) Value for money. It starts at just $20 only. 3) More than 3000 applications can be integrated. 4) Flexible Plans. 5) Almost every industry can use it. 6) Path Feature of zapier. 7) Inbuilt features of zapier like - filters, delay etc.

Minpunten:

There is barely anything that I like least about Zapier. I like everything but there is one thing which they can improve is the area where we design our workflow, If they can create something similar to make.com formerly known as integromat.

Josh
Graphics Manager in VS
Afdrukken en drukwerk, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Overwogen alternatieven:

Zapier has been one of the best and biggest game changers for our business

5,0 2 weken geleden Nieuw

Opmerkingen: My experience with Zapier has been great. It meets so many of my needs. It makes my job so much easier by taking so many important details off of my plate (and off of my coworkers' plates). When something goes wrong, the customer support is ACTUALLY HELPFUL! That's so rare these days. But Zapier has managed to have a good customer support who actually looks into issues, finds the problem and addresses it. I am extremely happy. We purchased Zapier for my 9-5 job, and I plan to purchase a plan for my own side-business once we've grown large enough for it to make financial sense. Zapier is a game changer for businesses.

Pluspunten:

The thing I like most about Zapier is that I am able to automate all the boring tasks I used to do manually. It can do almost any of those things - whether it be gathering information and sending it out in an email or in a Slack channel, or assigning a task to a particular person, or sending us an alert about a client requesting a revision on a proof, or any number of other things. Zapier allows us to automate it all, AND it makes sure that nothing slips through the cracks (which used to happen if one of us got too bogged down and missed an important detail). Zapier makes our lives easier and it protects us from basic human error.

Minpunten:

I'll be honest, I'm struggling to think of what I don't like. I think the main things I haven't liked are not Zapier's fault - like the way certain other apps have chosen to integrate (Dropbox will only let me work with my personal folder, not my Teams folders, really??) But that's not Zapier's fault. That's Dropbox's dumb fault. I guess something I don't like is that I find it confusing to understand where my tasks are being used. I think I eventually figured it out, but it was a little confusing and could be more user-friendly. I also found some of the error notifications confusing because it provided a link, but then I couldn't figure out what the error was or why it existed. I had to contact support. But support was super helpful, so that ended up being fine.I don't like that if I go to edit an old zap, it sometimes makes me have to run the trigger test again and then click through all the earlier steps before I can fix or set up a step later in the zap. But that's not a huge deal. It's just a thing I can think of.All in all, I don't really have a lot that I don't like.

Vishal
Software Developer in India
Ziekenhuis- en gezondheidszorgbranche, 10.000+ werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

The Ultimate Workflow Wizard for Simple Automation

3,0 vorige week Nieuw

Opmerkingen: My experience using Zapier has been overwhelmingly favourable. The way I automate chores and effortlessly integrate different applications has been revolutionised by Zapier. Its user-friendly interface and extensive collection of pre-built integrations have made it simple for me to build effective processes without any prior coding experience. By automating tedious processes, Zapier's dependability and efficiency have helped me save a lot of time and effort, allowing me to concentrate on more crucial areas of my business. I wholeheartedly endorse Zapier to anyone seeking to improve productivity and streamline workflows.

Pluspunten:

Its capacity to connect different apps and automate processes without the need for coding expertise. By making workflow automation simpler and enabling users to integrate several platforms and automate repetitive operations, it boosts productivity and saves time. Another reason for Zapier's popularity among users is its user-friendly design, huge app directory, and flexibility in creating unique routines.

Minpunten:

The pricing plans to be pricey, especially for customers who need more sophisticated automation tools or have a lot of jobs to complete. Additionally, some users have complained that many integrations have restrictions on the number of stages or triggers available, which can be annoying for large workflows. It's important to note that Zapier has worked to allay these worries by presenting more flexible pricing alternatives and gradually growing their integration capabilities.

Wes
Wes
VP in VS
Geverifieerde LinkedIn-gebruiker
Detailhandel, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Overwogen alternatieven:

Indispensable, Must Have SaaS

5,0 vorige maand Nieuw

Opmerkingen: Stellar. I love it. You could not take it away from me.

Pluspunten:

Zapier offers a number of benefits for users looking to streamline their workflow and automate repetitive tasks. The major components we use include:1. Automate time-consuming and repetitive tasks, freeing up time to focus on more important work.2. Zapier helps to simplify workflow and eliminate the need for manual data entry and other time-consuming tasks.3. Our automated workflows are less prone to human error - important tasks are completed accurately and efficiently.4. Allows teams to work more efficiently by automating the sharing of information and tasks across different platforms and services. We use it intensely to keep everyone updated via Slack integrations.5. Cost savings - Zapier integrations have, in my estimation, afforded us not having to hire at least 2 people to keep things updated.6. The extensive library of pre-built integrations makes it easy to create and manage automated workflows.

Minpunten:

Price: Zapier can be expensive. The more complex you get - the more it costs. There is definitely value of service, but that doesn't make it inexpensive.Limited functionality: the platform doesn't always offer the level of functionality we need, particularly when it comes to more complex workflows. There are several Zaps we would like to create, for instance, with Quickbooks online and their partner SOS Inventory. QBO offers Zaps with Sales Invoices but not Sale Receipts - this creates a frustrating blockage and you are relegated to having to deal with confusing API programming to get things to work.Reliability: while vaslty reliable, Zapier occasionally fails to trigger certain automated workflows, leading to delays or missed tasks.Technical support: support takes forever EVEN if you are on a higher service. The good news is that you only need support infrequently.

Souvik
Souvik
Graduate Engineer Trainee in India
Geverifieerde LinkedIn-gebruiker
Automotive, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Zapier - A new innovation in the Intergartion Domain

4,0 2 maanden geleden Nieuw

Opmerkingen: The overall experience has been pretty amazing as it has helped me automate a lot of my daily tasks and thus helps me save more time on doing monotonous tasks and more focus on the important thinking part of my job.

Pluspunten:

It makes multi app complex integration at the touch of a few clicks and thereby helps you save a lot of time and money by saving a lot on the backend coding segment

Minpunten:

The integrations are not customizable as per user preferences and the community can be improved a lot for the same purpose. Additionally the pricing can be decreased as in my opinion its quite expensive

Rudolph
Rudolph
Managing Director in VS
Geverifieerde LinkedIn-gebruiker
Vastgoed, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Overwogen alternatieven:

Get tasks completed in a ...well Zap with Zapier.

4,0 2 maanden geleden Nieuw

Opmerkingen: It replaced personnel. Or at least the time it would have taken us to do certain tasks were greatly reduced.

Pluspunten:

How the app integration helped us grow without having to do much. It allowed my company to automate so much work and save us hundreds of hours.

Minpunten:

I think it could have been a little bit better priced. Depending what you need to do it can get costly for a small business.

Jose
Jose
Project Manager in VS
Geverifieerde LinkedIn-gebruiker
Chemicaliën, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

It is the best software to master the art of business automation.

5,0 6 dagen geleden Nieuw

Opmerkingen: Without a doubt, there's nothing that things more to us than great work administration, we overseen to move forward our workflow by optimizing the time we contribute in each extend, in this way expanding work efficiency and making each day much simpler for everybody. We moreover overseen to make strides our relationship with customers, efficiently computerizing the whole deals and customer service system, progressing client dependability and accomplishing distant better; a much better; a higher; a stronger; an improved">a distant better commerce objective. Zapier has great integrative and a great work administration robotization framework, including different work zones and making a single, efficient environment. Zapier permits us to include usefulness to our frameworks that are not overwhelming on notices, additionally ready to exceptionally effortlessly pass data between frameworks and diminish manual workflows.

Pluspunten:

I adore how Zapier includes a bunch of pre-built integrative that make it simple to make custom workflows, I can interface all of our frameworks together and make "slack bots" to inform individuals approximately certain things, whether it's overhauls to a pivot table I've made or triggers an upsell for a CSM straightforwardly to your slack. Zapier makes a difference pay attention of the dreary modest errands that got to be done on a day-to-day premise, coordinating with numerous other apps we utilize in our company, and is simple and instinctive to utilize. Zapier could be a device that coordinating everything, putting together a single bound together framework where it is conceivable to mechanize each and each errand and oversee each single angle of work from this central base. It is conceivable to coordinated it with numerous other apparatuses, such as Basecamp, which gives us a furthermore within the control and control of commercial assignments, as well as Zoho CRM to accurately visualize the creation of joins with our clients and the administration of large-scale deals. It contains a decently total and accurately planned board so that each work we have to be do is completely conceivable.

Minpunten:

I wish Zapier had more branching rationale so I might make a web of alternatives with if/then explanations, additionally I wish there was a straightforward way to ask extra activity things or make them myself. Some of the time I'm a bit pigeonholed in activities, and it'll add some clutter to a destroy since I need to take a indirect strategy, I too wish I may combine a few steps to decrease the clutter as well. It can be a bit costly, it would be decent to have much more available installment plans in terms of charging for operations, on the other hand it would be perfect in case they moved forward the speed of integrative, I have often found myself in circumstances where I cannot coordinated accurately and I ought to contact client benefit to assist me illuminate it.

Aline Christine
Aline Christine
Marketing assistant in Kameroen
Geverifieerde LinkedIn-gebruiker
Directiekantoor, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Overwogen alternatieven:

"Streamlining Our Workflow with Automated Tasks"

5,0 2 weken geleden Nieuw

Opmerkingen: Zappier helps me track leads and potential customers, automating tasks related to managing contacts, forms, invitations, etc. It also helps me manage sales by automating tasks related to creating quotes, invoices, payments, discounts, notifications, etc.

Pluspunten:

1.Automation of repetitive tasks: Zapier allows applications to be connected together to automate repetitive tasks, which saves time and increases productivity. 2. Integration of many applications: Zapier is compatible with more than 2,000 different applications, which makes it easy to integrate several tools and make them communicate with each other. 3. Flexibility and Customization: Zapier offers plenty of customization options to tailor workflows to their specific needs.

Minpunten:

1.High cost: Zapier's paid plans can be expensive for small businesses and individuals. 2. Limitations on free plans: The number of possible workflows and integrations is limited on free plans, which may be a constraint for some users.

Rishabh
Rishabh
Digital Marketing Specialist in India
Geverifieerde LinkedIn-gebruiker
Human Resources, 201-500 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Love Zapier! A Must-Have Tool for Automating Business Tasks

5,0 vorige maand Nieuw

Opmerkingen: My overall experience with Zapier has been really positive. It's an incredibly powerful tool that simplifies the process of connecting and automating different apps, saving time and effort from having to do manual tasks each time you need to move data between services. The user interface is intuitive and easy to use, so anyone can quickly get up and running without needing any coding knowledge or technical expertise. I especially appreciate the ability to easily customize my Zaps for particular needs - whether it be adding custom filters or scripting more complex automated behavior. Additionally, their customer service team is always quick to respond when I have questions about how something works or run into an issue while trying to set something up, which makes me feel confident in using their product on a daily basis knowing they're there if I ever need help. All in all, Zapier is an amazing asset for streamlining difficult processes across many applications simultaneously - highly recommended!

Pluspunten:

Zapier is a powerful and versatile automation tool that can help businesses of any size increase productivity. Zapier's intuitive user interface makes it easy to quickly connect various apps and online services, allowing users to automate tedious tasks without the need for coding or IT expertise. With its extensive library of pre-built integrations, Zapier simplifies complex workflows across multiple platforms in minutes. Moreover, Zapier’s powerful API allows developers to easily extend existing applications with custom triggers and actions tailored specifically to their needs. Furthermore, robust security measures ensures data integrity and privacy while giving users peace of mind that their data is safe from potential hacks or breaches. .

Minpunten:

Zapier provides an invaluable resource for business owners looking for efficient solutions to streamline operations and maximize their productivity

Keith
Keith
Manager in VS
Geverifieerde LinkedIn-gebruiker
Financiële dienstverlening, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

“ Zap that App”

3,0 2 maanden geleden Nieuw

Opmerkingen: Zapier is a robust application that let you to schedule repetitive operations between several apps. Zapier can signal to another app to do a certain task when an event occurs in one app. In summary, Zapier is an robotic solution for smartphone apps and online apps through which integrates apps in order to enhance business workflows.

Pluspunten:

It’s fascinating to create Zaps. You can share Instagram post Twitter using a bot method. You can also post in Facebook RSS feeds.

Minpunten:

Their platform can slow down your browser. It's heavy on resources.

Fillipe Neyl
Fillipe Neyl
CEO in Brazilië
Geverifieerde LinkedIn-gebruiker
Marketing en reclame, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Overwogen alternatieven:

Zapier makes creating integrations fast and easy

5,0 3 jaar geleden

Opmerkingen: There's no secret to use Zapier, all you need to is to play with it, follow simple steps the interface tells you to or read the documentation (that's very abundant). The most recent thing I've learned was to use webhooks and use Zapier to get ou send information directly to apps API. It solves most of the issues I mentioned prior.

Pluspunten:

Zapier changed the way I deal with apps and tasks. Now everything I need to accomplish I ask myself: is it possible to use Zapier to make this easier or even totally automated? From simple things like sending happy birthday emails to my clients, to connecting a ERP app with Google Spreadsheets, there's hundreds of apps with thousands of possible combinations possible to make our lives easier.

Minpunten:

Since they revamped the interface for creating and managing Zaps, there's not really anything that I don't like about Zapier. If worth mentioning something, it would be the missing actions, triggers or sometimes apps to integrate, but that's not Zapier's fault, because it depends of the apps making their services available on Zapier. Some apps like Wrike sell their own automating app, so they don't offer many choices inside Zapier. Others like RD Station Marketing lack of possibilities in their own API, so it's not possible to do much too.

luca
self employed in VS
Marketing en reclame, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Overwogen alternatieven:

Zapier Workflow Review

5,0 vorig jaar

Opmerkingen: The opportunities for combination and what is feasible are practically similar to supernatural occurrences.

Pluspunten:

Simple to use and offers us an extraordinary scope of combinations that are unimaginably dependable. Would prescribe to people trying to connect parts of their business.

Minpunten:

Unfortunately its very limiting this is because of the other tools mainly. The trigger tools can be very limiting.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Marketing en reclame, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Overwogen alternatieven:

The Only Integration Platform You Need

4,0 2 jaar geleden

Opmerkingen: Couldn't live without it. It's not perfect – there's no true two-way sync, for instance – but it's the best in the business for the price.

Pluspunten:

It's automation, democratized. If you use web apps and have ANY repetitive tasks in your workflow, Zapier makes it (relatively) easy to automate them. Once you get beyond the simple it can get tough, but there are always resources available (e.g., outsourced help). It's such a common platform that you can throw a stick and hit someone with experience.

Minpunten:

It's tough to plan workflows ahead of time. You never quite know how the actions and triggers will function, and pushing "zaps" live often requires a live test, which inserts bad data into your systems.

Jorge
Marketing Systems Manager in Chili
Professionele training en coaching, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Overwogen alternatieven:

Automation without programming knowledge

5,0 4 jaar geleden

Opmerkingen: As a lot of companies today, we rely on different cloud services for the everyday operations and Zapier is the glue that sticks them all together. Without Zapier we would spend an alarming amout of time doing manual work that now is delegated to a robot that we pay monthly.

Pluspunten:

I wish i could give Zapier more than 5 stars in the "Ease of use" category, as it is incredibly easy for anyone to setup the communication between 2 cloud services. On top of that, there are plenty of options to choose from as they support ALL the big names and a lot of small ones.

Minpunten:

The pricing scheme could be better. The gap between the professional and the team tears is rough, and the team tear has unlimited users which is one of the best features.

TONY
Managing Director in Zuid-Afrika
Kleding en mode, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Automating Business Processes without technical skills.

5,0 3 jaar geleden

Opmerkingen: When a customer visits my website there are multiple entry points, for example signing up to our newsletter, or opening up a user account, or buying a product. Zapier allows me to differentiate between these different people and set up specific tasks for each class of consumer. This completely automates the process, which saves me a very large amount of time. The fact that I can also make changes to flowcharts on my own is pretty amazing. I am extremely happy with how it manages my tasks, and lets me know immediately if something has stopped working, so I can see what has caused a bottleneck.

Pluspunten:

One of the biggest challenges for me as a business owner is the fact that I need to outsource a lot of technical issues to developers which end up costing me a lot of money. Every time I need to change something, it costs even more. Zapier puts me in control of managing my business flow processes. I can link leads from multiple social media sources directly into my own CRM software, send out text messages and welcome emails to new clients, all automatically. If I need to change something, I can do it myself in a few minutes. Zapier has literally saved me and my small business thousands of dollars in development.

Minpunten:

The learning curve on Zapier is not as easy as they would like you to believe. They've introduced a new format which is supposed to make it easier, but it's actually made it more difficult because it is now harder to see the flow diagrams. Support is fantastic if you do get stuck, and they're always willing to help - but it did take me about 2-3 weeks before I felt comfortable developing flows (what they call Zaps). Another issue for me is the change in billing structure. They used to have a pay-as-you-use model. Their new payment models make it seem like Zapier is now cheaper than it was before, but it actually works out a lot more expensive.

Stefany
Stefany
Owner in VS
Vastgoed, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Point and Click Automation

5,0 6 jaar geleden

Opmerkingen: Decrease in errors from inside and outside of the company on paperwork
Increased productivity due to faster dissemination of vital information.
Lower cost to operate. Fewer humans needed to handle the office.

Pluspunten:

There are almost too may pros to mention. Office automation in my number one requirement and Zapier makes it easy and fast. All of my software can now "talk" to each other to handle tedious and time consuming tasks. Contractors, clients and employees can enter data into front-end forms and everyone gets the right PDF for their needs on the other end. I am still finding new uses as my company grows. The mail parser offered by Zapier is magical! You choose the information you want pulled from email list and the data is added to your database or any app you have connected. The daily and weekly update emails are scraped for the important parts, all the data is extracted to the apps that are most valuable for the company. As this data is time sensitive, not having to wait for a human to do it keeps us ahead of the curve. The multi-step addition was right on time. Now I can move data to a number of apps in seconds. Overall, Zapier has made it easier for my agents to follow the rules. Paperwork is submitted digitally, leads are disseminated automatically saving time between the client calling and getting a return call. Zapier just saves time and keeps errors to a minimum. If you are control freak like myself, you NEED Zapier.

Minpunten:

Some of the multi step process are not intuitive to create. Support is very helpful but I feel there might need a small interface update that could make it easier to understand.

Elena
Elena
Teacher in Bulgarije
Geverifieerde LinkedIn-gebruiker
E-learning, Zelfstandig ondernemer
Heeft de software gebruikt voor: Gratis proef
Bron van de reviewer

Improving Workflows with Zapier

5,0 vorig jaar

Opmerkingen: This automation tool helps to connect web apps and services. It is appropriate for personal use, as well as for teams (no matter their sizes). Even the basic plan allows you to choose which apps to combine and suggests how to use them interchangeably. The most popular ones, functioning inside Zapier, are Gmail/Google Drive/Outlook (for emails) or Facebook pages/Instagram/YouTube (for marketing). Following two simple steps, trigger and action, you can automate any process between the platforms you use. Moreover, you might start multiple actions with one trigger and get complex workflows. This is the most impactful feature of Zapier, in my view. In addition, there are filters to control the flow. The customer support is excellent. I had some issues activating one of my Zaps; the personal advice I received was timely and accurate. Also, the Outline panel provides tutorials for each step of creating new Zaps and facilitates the process.

Pluspunten:

You can tailor each automation to your business needs (Reporting, Marketing, HR, Customer or Tech support). There are premade workflows- Zap templates. You may use them directly for repetitive tasks or personalize them. Via Formatter, you can convert data into any preferable format- texts, emails, or phone numbers. Businesses might use this information to make spreadsheets of clients' contacts adding scanned business cards automatically (Contact+, Google Sheets, Excel). The SMS tool built into the platform will help you with file management: to download email attachments, to create documents from templates for new projects. Zapier can also facilitate task management: to inform the team on progress, to add assignments to your to-do list. You might share content through social media or automate the monitoring of your channels by keeping track of views, comments, and reviews via apps. Also, you may share events and promote your work across platforms automatically (Eventbrite, Facebook, Splash). Then add the data from emails and registration links to your CRM, answer the inquiries from potential clients, and make them buy your products or services.

Minpunten:

Some apps might be used as both trigger and action, such as Office 365, Google Calendar, WordPress, and YouTube. Others can be only a trigger (Pay Pal). But there is a third group that cannot function on their own (e.g. LinkedIn). In these cases, activation only happens with other apps as triggers (Facebook or Twitter), which may be considered a drawback.

Ashley
COO in VS
Managementconsulting, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Best thing to ever happen to a small business!

5,0 4 jaar geleden

Opmerkingen: Amazing. I can't imagine life and work without using this software to automate our tasks. There is never a question now as to whether certain tasks got completed.

Pluspunten:

My company has a very specific set of tasks to perform daily. With Zapier, we've been able to automate 70% of our daily repetitive tasks. It takes a little getting used to how they set their tasks up, but once you have it figured out, there's almost no limit to what Zapier can accomplish for you. We have been able to send hundreds of thousands of emails automatically without lifting a finger. When the system runs into an issue, it alerts us immediately so we can take action. We would not be where we are today without the functionality and ease-of-use of Zapier. When I have any issues I can't solve, the Zapier team is standing by to help me via person emails to solve the problem correctly the first time without making me feel incompetent. This system has saved us from having to hire an entire IT department. More so, when I DID hire an IT group to help me originally set up, guess what they used? ZAPIER!

Minpunten:

The only thing I dislike about Zapier is the initial learning curve in how it works and needs to flow. After that, it's quite easy. I also wish they would save fields when changing tasks- for instance I have a task that needs to run on a trigger and feed into a database, but each month, the database needs to go to a new tab. Even though I change the tab in the task on zapier, I have to re-enter all other data because zapier erases it. Solve that, and this would be a perfect software for me.

Jamie
Coordinator of Production Services and Facilities in VS
Facilitaire diensten, 51-200 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Zapier adds value to all of my other software by putting the polish on all of my web-based systems

5,0 6 jaar geleden

Opmerkingen: We use several SAAS solutions in our day-to-day operations. Zapier is the glue that holds it all together. The automation that we've been able to implement through Zapier is what gives the impression of a slick, unified system. It has allowed us to continue improving by using the best features from a wide array of software to build a customized system that works the way we want it to without having to enlist our own team of developers. I used to run into roadblocks with software and think, "Gee, I wish I could just..." With Zapier, I actually can.

Pluspunten:

Zapier is exceptionally easy to use. I started by playing around with a few of the hundreds of suggested Zaps, but it didn't take long to get the gist and start building from scratch. I use Zapier to send automated emails triggered by software that either doesn't offer that option natively or doesn't give me as much customization as I want. The result has been increased communication coming out of my office with far less time commitment to make it happen. With budgets what they are these days, I'm constantly being asked to do more with less. Zapier has made that possible. Another unexpected plus is that I've discovered other great software through Zapier. I've got a favorite relational database. I've got a favorite web form. I've got a favorite workflow system when I need input from others. Zapier has allowed me to tie all of those together without having to compromise so I can take advantage of the best features of all of them. Because I don't have to intervene manually, there's no duplicate data entry so errors are minimized as well. Zapier saves me time every day.

Minpunten:

Multi-step Zaps are great, but conditional Zaps would help me stay more organized. Right now, Zapier doesn't offer that so I end up with three separate Zaps that each have a unique filter, rather than one conditional Zap that can route to different steps based on variable input. So far, I've always been able to find a work around. It's like having a 2000-piece Lego set, but not having the exact piece you want. You can still build your house, and it will be amazing, but it would have saved you a few steps if you just had that one more piece.

Kayona
Content Director in VS
Entertainment, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Best way to make the connection

5,0 4 jaar geleden

Opmerkingen: Overall, Zapier is just a life and time saver! Software companies are popping up every day, often with no regard to how a customer may specifically need it to work with another software. Without Zapier, some functions may need manual attention that very small businesses simply cannot afford to spend the time to give. Zapier is a must have for any business, big or small.

Pluspunten:

With so much technology being created to make our lives easier, speedbumps can occur when these applications can't seamlessly communicate with each other. Here's where Zapier comes in. This might be the single most important element of my business flow. Zapier is the liaison for all of apps and software, enabling them to talk and connect with each other in ways that, perhaps, they didn't intend. For example, in my business, we offer a booklet that customers can purchase with add-ons. We do not print the books ourselves; we use a print-on-demand service, so we need the orders sent to that company when they come in. The print company can't connect to our order form, and who has the time to send orders that may come in round the clock, one by one to a fulfillment plant? Zapier enables us to connect our order form to Gmail so that when the orders come in, an email of the order specifications are automatically sent to the fulfillment company where they can print the book and ship it to our customer. See? Zapier make life so much easier!

Minpunten:

Although it's fairly user-friendly, setting up a "Zap" (a connection from one software to another, or many others) takes lots of tests with lots of trial and error. This is not necessarily a "con", as most things require tests and are not just "plug-and-play." But I'd advise anyone, especially newcomers to this great software, to count on spending some time to get it right, because it will require quite some time to perfect.

Janosch
Janosch
Human Resources Consultant in Duitsland
Geverifieerde LinkedIn-gebruiker
Human Resources, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

A powerfull door opener

5,0 3 jaar geleden

Opmerkingen: Encountering and getting to use Zapier really was an enlightening experience. There have been a lot of occasions on which I run into a wall before I knew about Zaps. Although it might scare of some people on the more sceptical side I must say, I am a convinced and excessive user of Zaps and would recommend anyone who is considering tools to look for Zapier integration and check which additional doors this opens. Definite recommendation.

Pluspunten:

whenever we evaluate a product for use, be it internally, be it for use with a customer or a team wether or not it is integrated with Zapier has made a great difference. Zapier manages to open the door for many many tools we would not have considered as standalone solutions, but with Zapiers easy and quick integration we are able to combine best-of-breed tools into robust, custom-tailored, specific, effective solutions for scenarios and - most often - also solve side cases in the same run. ZAier makes it easy to connect Applications on API basis and actually makes the "lets make tool A talk to tool B whenever C happens" reality. Also, there are already many so called "Zaps" (integrations between applications) in place that fit many common usecases. For example - I can create the Stub for an Offer in my accounting solution automatically whenever I move an Opportunity in the sales-pipeline to the "offer" stage. Things like this save time every day and this is just one example. I would call an existing Zapier Integration critical for my tool selection and recommendation process.

Minpunten:

The subscription modell of Zapier is sometimes somewhat tricky. Most often it is recommendable to start with a number of Zaps that are free in a certain timeframe. Thex are limited by the latency and overal number they are applicable, lets say per day. Sadly there is no fallback, such as when an experimental Zap really takes off and is required to go live asap I have been debuging for extended ammounts of time before I understood, that latency issues might be caused by my subscription choice. I wouldn't complain about the cost of zaps, as Cost is actually beneficial because it makes you think wether or not a Zap really is worth it or not.

Gregory
Gregory
Head of Product in VS
Geverifieerde LinkedIn-gebruiker
Defensie en ruimtevaart, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Powerful, intuitive platform that returns your valuable time by automating tasks

4,0 5 jaar geleden

Opmerkingen: Overall, we've had a great experience with Zapier. As a small company, any time saved by automating manual tasks is incredibly valuable, and Zapier has saved us hours upon hours of time by automatically moving new files from one location to another, automatically updating spreadsheets upon form submissions, automatically tweeting something following a new blog post, and lots more. I've personally used Zapier for almost 6 years now and I've found it to be incredibly valuable.

Pluspunten:

Zapier's two most powerful attributes are the platform's ease of use, combined with the number of products & services they've integrated. Zapier's workflow for creating "zaps" (automations) is incredibly intuitive; you start with the "trigger" step, then end with the "action" step. Given the number of services that they've integrated with, the possible combinations are almost endless. We've used Zapier to automate a number of tasks & workflows at our organization, and it's saved us a tremendous amount of time.

Minpunten:

Zapier's mission to integrate as many different services as possible has added a tremendous amount of value to their offering, however a side effect of this strategy is that occasionally, some of their integrations can be rather shallow. In other words, for products and services that aren't used by a significantly large number of users, Zapier might only offer 3 "trigger" options out of a possible 5, which can be very problematic if you need one of those missing two triggers in order to start your workflow.

Juliette
Student and Part Time Blog Writer in VS
Schoolleiding, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

A Fantastic Software that Simplifies Complicated Automation

4,0 2 jaar geleden

Opmerkingen: Zapier is awesome, and it works well for everyday use. It breaks down complicated concepts into simple steps and I was able to use the software as someone who is often confused using technology. One improvement would be to decrease the number of webpage redirects so that I wouldn't have to look in another place besides the dashboard to set up my "zap."

Pluspunten:

I did not even know that something like Zapier existed until I was looking for a platform that could automate my work on Trello. I initially believed that maybe Trello had an automation feature, but I was disappointed to find out it did not. Instead, I found Zapier. I was initially confused on how Zapier would help me automate and I was worried that it would be difficult and technical. Instead, I was pleasantly surprised by how easy it was! I love the layout of the software, and the explanations behind each step are easy and seamless to set up between platforms. I am happy that I was able to automate some of my work on Trello and customize each "zap" to do exactly what I want. I'm disappointed that I did not find out about this software sooner!

Minpunten:

Something that confused me about this software was that it seemed like there were different instructions in different places on the site depending on what I wanted to do. For example, I wanted to create a "Zap" so that when a new card was created on Trello, I would receive an email about it. When I tried to set this up, however, Zapier led me to another webpage that was specifically made for doing this task. I just don't understand why there would be a special platform just for this task, and why I was unable to do it myself through the dashboard.

Poh Li
Campaign Director in Singapore
Marketing en reclame, Zelfstandig ondernemer
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Overwogen alternatieven:

Review on Zapier

5,0 2 jaar geleden

Opmerkingen: The only way to describe the whole experience with Zapier is easy - easy to sign up, easy to understand, easy to integrate, easy to use. They have 3 price tiers which is also very easy on the pocket, considering the amount of time saved from all the automation the platform helps me with. I absolutely recommend using Zapier, whether you are a business owner, social media influencer, or whatever line of business you are in. You do not even need any programming skills to get things set up.

Pluspunten:

Zapier is easy to sign up and register. The whole onboarding process makes it very easy to join and they start with a free to use version which is good enough if you just want to automate a few processes. Zapier is integrated with many applications including Google sheets, Pinterest, Facebook, Instagram, YouTube, and many others. There are also many tutorials and templates out there for you to start setting up the automation, whenever I meet with any issues, I'll write in to the help email and I always get a reply very quickly within hours, the help desk is very very responsive. With Zapier, it helps me automate my business processes, leaving me more time to focus on other more important aspects of my business.

Minpunten:

The only one thing Zapier needs to improve, is to allow for more complicated automation, more options for integration on apps such as YouTube. I was trying to convert a YouTube video link into a MP4 file and this is not being supported on Zapier at the moment.