Workable reviews

Great System, needs a few tweaks to be perfect

Opmerkingen: It's been great, the system is good, has a few things it could improve on but a good system.

Pluspunten:

This system has really been great for us. It is easy to create jobs, post, and make notes throughout the process.

Minpunten:

Needs a better way for merging candidates from indeed, they get different email addresses so really causes a problem in our system. Need to be able to attach several reqs to one and clear they are together. Indeed integration is wonky, have issues with our jobs being seen but get far better results with a direct link. Ease of seeing things, if notes are so long hard to get to what is needed.

Recruiting has never been easier and more efficient!

Opmerkingen: Workable was able to fix a few issues. Excellent work, in my opinion. Online Video Interview and Online Assessment Test services have already been incorporated, and this was undoubtedly one of the tool's most significant enhancements. As a result, when you purchase the ATS, you get both services for free.

Pluspunten:

One of the most useful features of Workable is the ability to take notes at any point along the way. You may use Workable to send and receive candidate emails through the system, including a notifications page that functions something like a telephone. It has several AI integrations.

Minpunten:

As Workable is still a relatively young ATS that requires updates and a little of effort, reporting and other more complicated functionalities are a bit limited. Workable isn't the best choice if you want a tool that can do whatever you want it to.

Workable Review - a comprehensive recruiting software solution

Opmerkingen: Workable is a powerful recruiting software tool and the general experience of a user is positive. Its customizable dashboard offers recruiters a great high level overview of their tasks and priorities. One of its standout features is the candidate scoring ability which is a valuable tool for recruiters.

Pluspunten:

The drag and drop functionality of Workable is one of the best features of Workable. This features allows candidates to move through the recruitment stages seamlessly. The customizable interface is great to tailor specific needs for users. The communication tool on Workable allows recruiters to communicate with the candidate and keep them in the loop during the recruitment cycle with automated scheduling tools and messaging systems.

Minpunten:

Most key metrics that companies use for their recruiting abilities are not trackable by Workable which can be frustrating sometimes. There is a learning curve for new employees to get trained on the tool and this can be challenging for small businesses. The search option for recruiting is very limited - for example, one cannot search candidates by location which is a very important logistical detail in recruitment.

Love and hate relationship with this ATS

Opmerkingen: Not what I expected, although I really like a lot of the features, many I do not and it's very frustrating the lack of support, and the system is not cheap at all, so you do expect much better customer support. I will most likely look for a new system, for next year as it is very unlikely we will be renovating the contract next year.

Pluspunten:

I like that I am able to review candidates from my phone or desktop, that I am able to leave comments and feedback and rate candidates right from the system, and that it has lots of bulk features like emailing in bulk and communicating with candidates via email and text. I also like it that we can post to different countries.

Minpunten:

The main thing I do not like about this system is that its integration features do not always work, I just found out that although Checkr, a background check software that conducts background checks all over the world is able to do this, it does not integrate fully with Workable as they claim it does, so you can only send a background check request through Workable for US candidates but not for international candidates. There are many things that are not customizable and are easily accommodated with other systems I have used in the past, like the requisition fields. You also cannot store your in-house job description templates in Workable, you can only either cut and paste or use them from Workable job descriptions. The number one thing, I am very disappointed with is their customer support, it is terrible, they take days to answer, although their salespersons claimed that customer support is 24/7, this is not true and it is false information. You do not have 24/7 customer support over the phone, email, or live chat. Phone line, nobody answers EVER, email expect no response or at least a day or 2 wait. Chat is the only way you may have faster service. But their agents are not very helpful nor knowledgeable of the process. I used Paylocity in the past which is not just an ATS but HRIS all in one, and their customer support is exceptional, you always get an answer and anyone that you reach out to is very knowledgeable of the product, Workable can learn a lot from it.

Recruitment and HR ATS

Opmerkingen: Workable is other excellent ATS that I've used. In my experience is a complete ATS with a lot of useful features and very user friendly. It's possible to integrate with other products such as HRIS so the entire recruitment process could be managed from the platform and helps with part of the HR process (contract signature, onboarding process).

Pluspunten:

Workable it's an ATS that allows you to share your candidate information not only internally but also with external stakeholders. if you're an in-house recruiter you can share the process with the hiring managers and manage the entire process with the platform and if you're an external-agency recruiter, the client can give you access so you can manage the cycle and tag the people who's involved in the process.

Minpunten:

Sometimes you have to put candidates info manually.

The only ATS you need!

Opmerkingen: Perfect! So many features are automated freeing up a lot of time to focus on employer branding

Pluspunten:

1. Employee Referral portal2. Ease of setup3. Creating tags for talent pool4. Reports5. Their customer support is incredible!!! Fast, efficient and kind!

Minpunten:

At times the requisitions can cause some of the reports to be inaccurate

Workable HR software : a comprehensive tool with great overall performance

Opmerkingen: Workable is a powerful HR tool that allows candidate sourcing, collaborate hiring, customizable workflows that leads to streamlined recruiting and better hiring outcomes. However, this software is costly and some users may find it less flexible than they need. Overall, Workable is still a solid choice for businesses looking for an all in one HR solution.

Pluspunten:

Workable helps in streamlined recruiting, allowing the management of job posting and candidate communication all in one place. With Workable, collaborate hiring with multiple team members allows for more diverse perspectives and informed decisions. The workflows are customizable and the screening processes can be automated. Mobile accessibility, integrations with other tools like Slack and Zapier and reporting and analytics is very helpful too! Customer support is also accessible through various channels.

Minpunten:

Workable pricing is expensive for smaller businesses, especially if they need to purchase add-ons. there are some integration limitations and limited customizations. Somer automations can make the candidate experience seem robotic. I have ran into some technical issues as well. There is limited language support for non-english speakers and the tool's pricing and bill processes are not easy to understand.

Best Contact Tool

Opmerkingen: Overall experience with workable is too good. Hiring best talents with this software is made easy. Finding candidates scheduling interviews and offer releasing is very easy with this software. Video interview also available. Candidates resume is in perfect format. No fake resumes. We can find contacts also. For The recruiting industry workable is a awesome ATS.

Pluspunten:

Workable is a software mainly used for recruiting platform. Used to find best candidates with best recruitments. Easy to use. User friendly software. Best database. Candidate tracking is good.

Minpunten:

This tool is used to find contact information of the LinkedIn candidates as well. We can easily find best talents with less amount of investment. Sometimes loading time is slow otherwise all good.

Workable

Opmerkingen: Overall experience with workable is good the HR os very nice and they have patience when talking with candidate

Pluspunten:

Most of time we use the workable software for the hiring the candidate. I can find the resume of the candidate on the portable and we just connect with candidate and hiring

Minpunten:

We use workable software for the hiring but most of the manager and candidates are fake here

Workable Review

Pluspunten:

The application tracker and candidate management works wonders I love its simplicity and effectiveness.

Minpunten:

It could be a little more affordable especially for little companies.

JUST WHAT WE WERE LOOKING FOR, AND MORE!!!!

Pluspunten:

The software is well thought out, and by far the ONLY affordable option we found on the market. The fact that our employment ads, once on Workable, automatically go out to many FREE job sites without any further action on our part is a huge plus and has led to our being able to have more applications to review (and even more than we can handle sometimes -- but that's HARDLY a complaint!) Workable has been a blessing to our company. I know that sounds cliche', but it's definitely true. I personally spoke with various vendors and attended a few online demos of other options, but the pricing was way beyond what our company's budget could handle! The President of our Company would only support monthly fees that were next to nothing, and I did not believe that such a product existed -- we had also searched a year or so ago, to no avail due to pricing. (Unfortunately I did not come across Workable at that time, or we would be a year into using it by now! The vendor has a helpful, down-to-earth approach. I have received an email or two (often from more than one rep) AT LEAST ONCE A WEEK asking how we like the product and if there is anything Workable can do to further support us. Workable's reps understand the right balance of "helpful". To receive phone calls would be annoying because our office environment is hectic and it's much more efficient to be able to communiate via email. I like receiving their messages, because it provides a quick and easy avenue to address questions or concerns. Any time I have asked a question through email, I have received a response very quickly.

Minpunten:

I do not have any significant complaints. The one thing that the Workable software does not include is a pre-made space for an applicant to input their middle name. In instances where an applicant has a very common first and last name, we WANT that middle name (call us crazy!?!). I approached a Workable rep about this (via trusty email!) and he said that they have found that, in the absence of a specific Middle Name block, applicants tend to put their first and middle name in the First Name block. This has not been our experience at all, and I found that answer a bit offputting -- but it's far from a major issue! The software allows for users to add fields beyond the generic, but I believe applicants would be more apt to fill in their middle name if the block was there, front and center. Some applicants just leave the name space we added blank since it's "after the fact". Again though, if this is our biggest problem, we will still prosper with the help of this software!

Workable

Opmerkingen: We use Workable for the applicant tracking software they have. I started in HR when we already have the software since then I have gone through demos of other products that the company was looking to switch to and I always preferred the functionality of workable over other demos. It is so easy to use and keeps the hiring process easy to track. There are so many steps in the hiring process and this makes it much better. Overall great software.

Pluspunten:

The best part of the software is its functionality and ease of use. It is very easy to teach hiring managers to utilize this. The layout of the pages is easy to follow even for staff not really good with technology. It makes it so easy to track multiple applicants and multiple jobs. The support team is very quick to give feedback and help with any technical issues that may arise. They are also working on ways to innovate the hiring process and take feedback from users well. Highly recommended.

Minpunten:

There really is not much about the software I don't like. The only suggestion I made, was to have a way to mask identifying features to hiring managers until through to the interview stage. One task I want to make sure I handle is non-discrimination, and masking names would for sure help with that process. I made this suggestion and their team reached out to me saying they were working on a way to do this.

Excellent Service and Job Posting Portal

Opmerkingen: Working with Workable is great! The system is very intuitive and straight forward; it is easy to use, understand, customize, and looks neat and professional. Categories for candidates are well organized and it is easy to manage candidates who were not selected versus those we would like to see continue through the interviewing and hiring process. We have received many hits on our postings and have quality candidates applying for each position we post. I love how un-cluttered Workable is. Workable has everything we need to successfully fill our positions, and has nothing that we don't need. Our company "careers" page looks very professional, modern, and we love that it can be used on its own as a link from our company page, or embedded via code into our page directly. I also enjoy the fact that if we're not reaching a good audience using the standard free listings, we have the option for a small fee to make our job posting premier or sponsored on the site of our choice for greater visibility. Haven't had to use this yet though as we're happy with the candidates currently coming in. It's really easy to add users, hiring managers, and external recruiters to Workable and assign job openings to them. We hire for a lot of different locations and it is great to have a manager 3000 miles away be able to manage their candidates on their own with ease. Resume upload and parsing is great and helped us from the transition from an old job posting portal to Workable. I uploaded hundreds of resumes from active jobs we had open with the old system into the new posts we made with Workable, and the process took all of 10 minutes with no data entry involved on my end. All our candidates are saved and attached to their proper jobs, and nothing was lost in the transition. Workable customer service is very prompt and polite, and always resolve our questions and inquiries quickly and with great advice and support. Workable shows that they value their customers and will work with us to train us in their system, help with setup and any issues we may encounter. To be honest we don't really have a lot of issues with Workable to begin with, but the few we had (getting them set up as a vendor because they are not based in the US and basics of learning ins and outs of the system) have been resolved to our expectations. A+ service at an A+ value.

Easy to use product!

Pluspunten:

Functionality of the product is superb. Many of our hiring managers find it really easy to use. Often times, they don't even need a training on how to use the product. My favorite feature is the ability to email candidates directly from the software. It's a great way to keep yourself organized especially when you are emailing a dozen candidates. It also allows other hiring managers to see your emails that way they are aware of your progress with the candidate.

Minpunten:

One thing I do not like about Workable is the fact that the hiring stages cannot be customized for each individual role. For example, if one role requires a phone interview and another does not, I cannot remove this phone interview stages for the role that does not require it. The hiring stages are "one size fits all."

Does The Job

Opmerkingen: We use Workable as our primary hiring portal to track a job from posting to final hire. Overall it's been easy and intuitive to use. Great as an active workflow tool.

Pluspunten:

Really appreciate how the system keeps a running track of communication, correspondences, and interview invites by day and time for each candidate. Also, the ability for each party in the hiring process to leave their feedback on candidates at each stage of the process, and vote people forward or not, provides such a streamlined workflow for moving applicants through the pipeline. Additional features such as single-click links for syndicating a job posting, and being able to set permissions for each job on the back-end, are incredibly useful as well.

Minpunten:

There is a lot of scrolling-- scrolling down lists of candidates, scrolling down candidate applications. When you are dealing with hundreds of applicants, it can be difficult to track which applications you have read and those you haven't.

Clean Design / Terrible Company

Opmerkingen: I started a trial to find out how Workable could benefit our business and needless to say, I was unable to complete the Trial because I was asked to provide a Utility Bill or "Other business documentation" that includes my business address. Upon providing Paychex Invoices and Employment Tax Forms (sent directly from the state) that they ("Workable") will not be able to approve my job postings based on their guidelines and that this was their final decision. It seemed like Workable would have been a great choice if you can get past the verification process. Below is the email I was sent. "
Hello Joey, We have passed this business documentation to our technical team for review. They have come back to us and based on the information provided, they will not be able to approve your postings again based on their guidelines. This is their final decision in regards to the jobs on the account, unfortunately. In our experience, it is unlikely there are any changes that will bring it within our guidelines for publication. In this case, it would be best to try posting on the job boards directly. I am sorry I can't be more helpful in this case. Juan
Workable Customer Support"

Pluspunten:

The overall look and feel of the interface is clean and easy to navigate. The pricing seems to be on the fair side.

Minpunten:

Regardless of being a paying customer, you receive terrible customer service. The company cannot be relied on if you run into any troubles with their system, actually reaching someone capable of assisting you is near impossible. Last email from this company has been included in my comments.

Everything you need to automate recruitment

Opmerkingen: Super user friendly!

Pluspunten:

The system is super easy to set up and use. Automation at its best

Minpunten:

Some candidates that apply for the role clearly don’t have the skills and you have to filter through that

Great Platfrom for Internal Recruting

Opmerkingen: I have been using Workable for many years, at several different companies and can not say enough great things about this product. Its UI is fantastic, integration with sites such as indeed, monster etc. are seamless and have many other integrations are great.

Pluspunten:

What is there not to like. Pros 1. Low cost 2. Easy integration with O365 and Google 3. Collaboration/team sharing of information on candidates 4. Great UI 5. Easy integration to Co. website 6. Easy posting to both free and paid job boards

Minpunten:

Cons 1. must be a premium license holder for some of the functionality and integrations and the price change is rather large moving from one license type to another. 2. no way to countersign offer letter 3. Would be nice if they could handle onboarding as well as an add on feature.

Tracking referrals

Opmerkingen: Easy to use with helpful metrics shared. Easy to refer directly through the portal or send a link.

Pluspunten:

Can easily share links for referrals. Also tracks clicks and applications on either direct link or LinkedIn shares. Shows you active referrals and stage of recruitment proces.

Minpunten:

Wish there was a feature to see shared feedback on candidate

Made my life easier!

Opmerkingen: Organized candidates, kept track of communications to candidates, easy to pull reports!

Pluspunten:

Keeping candidates organized, create own pipeline stages, communicate with others or with candidate directly.

Minpunten:

Messages meant to be sent within the company were sent to the candidate by different stakeholders, ie more than one person made this mistake which means this is a flaw in the design. Talent pool was also a bit confusing, I'd like to move candidates from Talent Pool to a pipeline and vice versa.

Great customer service!

Pluspunten:

It's simple and easy to use. Easily posts to external job boards with just a click. The employer careers pages are simple and clean- could be more customizable and interactive but the product is fairly cheap compared to competitors. Customer service is FAST and always helpful. We've been with workable since the beginning and they've taken our feedback into consideration.

Minpunten:

The only real downside is the database search is somewhat cheap. I'm a huge pipeline recruiter- their hashtags to categorize help but a boolean search function would be awesome.

Simple and effective applicant tracking system

Pluspunten:

Whatever advertisement you post, gets automatically posted in free job sites and you get more reach and this feature is available in both free and paid versions. The application is very cost effective. A clean and intuitive interface is provided. It is one of simplest applicant tracking system. The pipeline feature is very much customizable. You are provided with a people search google chrome extension which reduces time consumption. There is this on and off mode, as payment is concerned, you need to only pay for the time you use the application. The applicants can also apply via linked in. the application provides a lot of integrations including HRIS and other screening tools. The available email and interview templates help in simplifying the process and reduces the time lag. The interfaces are easy to use for both the users as well as the applicants. Very responsive customer service and support system.

Minpunten:

The Application is a little pricey for small firms even though the features are well suited for startups.

Very easy to set up, tidy simple process and dashboard

Opmerkingen: Work definitely recommend for those wanting to streamline recruitment and build a talent pipeline without an expensive outlay.

Pluspunten:

Easy move through, simple to track notes and to share with hiring managers, easy tagging, not complicated, intuitive easy to manage the candidate experience.

Minpunten:

Lack some of the features of some larger more expensive packages but is a minor for under 100 staff still a great product

Excellent ATS that is easy to use

Opmerkingen: I use workable daily for multiple functions and its interface with other professional media platforms is incredibly helpful.

Pluspunten:

Workable's ease of use is its best feature. We can track our applicants through the entire recruitment process and keep all of their information in one place.

Minpunten:

No, I like all the features it provides.

Excellent ATS, excellent team! Great for small businesses.

Opmerkingen: Overall, Workable is a great applicant tracking system (ATS). When my team was using a different ATS, every hiring manager began the meeting by telling me how much they hated that ATS. Once we switched to Workable, everything just worked the way it was supposed to. The hiring managers enjoyed using it too. Some of my favorite parts of it are:
- it is very easy to set up
- the UX is very clean and easy to use
- the customer service is excellent - I always got speedy responses to any questions I asked!
- the integrations with free/paid job boards is great, they offer a lot of options
- they're constantly making improvements and adding new features
- the 15 day trial is a great way to play around with it and see how easy it is to set up
- the Chrome extension that allows you to import profiles into Workable Some small but standard features that I think it's missing are:
- the ability to delay emails (i.e. if you're rejecting a candidate, have the email send in 1 or 2 days instead of immediately)
- the ability to customize job pipelines for each role (you can customize it for the entire company, though!) We are switching to another ATS because we want more out of our ATS (offer letter integration, interview feedback, etc). However, Workable is a great tool! I would highly recommend it to anyone who wants to start using an ATS to organize their hiring, or anyone who is unhappy with their ATS and wants something basic but very solid. The ability to pay monthly without a contract is also appealing - you can try it out and then switch if you don't like it.