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Over Lime CRM
Een mooi en gebruikersvriendelijk CRM systeem wat aangepast is naar je wensen en behoeften voor een simpelere werkdag.
It´s easy to use and work great with our business.
The admin views, difficult to add new fields and opptions.
Reviews filteren (102)

Great system with both CRM and FRM capasity within the same system
Opmerkingen:
We use this system for the Leagues - Eliteserien and OBOS-ligaen as well as all clubs within these leagues.
It is a great tool for aggregation all fan activites and touchpoints as well as making the marketing departements more professional.
Pluspunten:
The search function Ability to add tickets through integrations Easy to customize
Minpunten:
Not all functions from the desktop version is in the webversion yet. Still have to use the desktop client in order to do some stuff.
Eerder overwogen alternatieven: Dynamics 365, SuperOffice CRM en Salesforce Sales Cloud
Overgestapt van: Dynamics 365, SuperOffice CRM en Salesforce Sales Cloud
Redenen om over te stappen op Lime CRM: Cost, functionality and the fact that they had a lot of already plugins towards the sports segment
Reactie Lime Technologies
2 jaar geleden
Thank you for taking the time to review Lime CRM! If you are missing any functionalities in the web client, don't hesitate to reach out to us to see if we can add them for you. All the best, your friends at Lime
Jens S CRM
Opmerkingen: It is a good system to keep track of customers, easy for the users and you can develope the system as you develope your buisness
Pluspunten:
It is easy to use and has an Excell based structure. We have been able to customize the CRM for our organisation.It has alot of good funcionallitys The Ticket handling is very good, and also here we were able to customize this.
Minpunten:
The developing of the CRM are expensive in terms of how many hours the programmers estimate the changes will cost. We have also had many bugs and down times when Windows launch new updates. The Templates are Word based and not Excell. Why?The Admin system LISA is really old fashion
Lime CRM review
Opmerkingen: Good. however it needs a bit of customisation, which I can´t do easyly enough on my own and need Lime employees for this.
Pluspunten:
Great to get easy access to all communication between clients. Like that i can calibrate infotiles as reminders for when example. fram agreements needs to be renegotiated or upcomming orders are ending.
Minpunten:
It´s a bit of a hassle to use the desktop version sometimes and that tit doesnt work for mac users.That I need to reconfigure everything from the Desktop version to fit the Web version. Automatic flows etc.
Eerder overwogen alternatieven: HubSpot CRM
Redenen om voor Lime CRM te kiezen: Needed a more compherensive product for customer assignements, orders, Employees our consultants, etc.Now however the Lime Go client seems almost better in some aspects (over view of businesprocess etc) than Lime CRM client web version. Shoulöd we switch back?!
Overgestapt van: Lime Go
Lime CRM review
Opmerkingen: The support during the implementation of the CRM was superb. We are waiting for some improvments in the system regarding the add-on functions but overall we have now a functioning CRM system with better overview of ourcomplete business.
Pluspunten:
The best feature with Lime CRM for us was to be able to handle both sales and field service in one program. We have now a machine register which is the link between the Sales department and Service department.Very good overview over our opportunities, work orders, to-does, service agreements, tickets, etc.
Minpunten:
I don't like the actual functionality of the add-on for Microsoft Outlook. You can only chose to connect oportunities that belongs to the contact in the e-mail, it should be possible to connect to any oportunity in the system. It should be posssible to choose if you want to synchronize the e-mail with the attachements embedded in the e-mail or as separate documents.
Very good value for money
Pluspunten:
LIME works very well straight out of the box and it's easy to use. Because of this people like it a lot and there is very little if any resistance from the users.
Minpunten:
At the time of purchase the history data was not available but now that's been fixed too.
Eerder overwogen alternatieven: Salesforce Sales Cloud
Redenen om voor Lime CRM te kiezen: Because we ended up in a situation where only two people used our old CRM and the change had to come.
Redenen om over te stappen op Lime CRM: Because of better value for money and superior customer service.
Reactie Lime Technologies
2 jaar geleden
Hi Sami and thank you for reviewing Lime CRM. We are happy to hear that you and your colleagues enjoy working in the system. Best wishes, your friends at Lime
Pretty ok, online version is problematic
Opmerkingen: Pretty alright. Online version is problematic as people have MAC's.
Pluspunten:
Good CRM functions, like how easy it is to use. Happy that invoicing is possible through the system
Minpunten:
Online version is not good enough or expensive development costs. Can't add on invoicing there so that's why
Eerder overwogen alternatieven: Pipedrive en Salesforce Sales Cloud
Redenen om over te stappen op Lime CRM: At that time it was most easy to make it suitable for us.
Malux thoughts on Lime
Opmerkingen: LIME is supporting Malux to maintain a high level of internal and external customer service. Helps us save alot of time and not letting any case fall behind.
Pluspunten:
The customizable product, its owned and developed fully by the same people who sold it. Which can make all the diff when it comes to understanding and meet business needs.
Minpunten:
The lack of a full experience mobile app. The poor integration with Office 365 and calendar synk. The file viewer gui is to elaborate, and missing preview functions for common formats.
Flexible and easy to adjust to our changing needs
Opmerkingen: Control of our customers through all processes, from lead to on- and off boarding and managing the customer throughout the whole process. We manage tickets and document all communication with customers in one place, in Lime.
Pluspunten:
Easy to filter and search. Flexible and easy to adjust to our ever changing needs. We don´t have to build our processes around the system, instead we build the system around our processes.
Minpunten:
The reporting tool is hard to use and the new import function is not as good as the old one. It is hard to understand and not as flexible as the older version.
Jennys review
Opmerkingen: Easy to update our customers business and history etc. Easy to access while on the goNice staff at the support. (Although we have changed customer client three times in a year)Things to improve:Easier and more customerfriendly updating of for example Info tilesUpdates about latest updates are not communicated to the clients in the best way.
Pluspunten:
Ease of use while on the go salesThe "To do list"
Minpunten:
That it has three different softwares for me as an admin to update at : Admin, LISA and Client is too much and LISA doesn't work on my new computor with latest Windows.
Lime CRM as an adaptation
Opmerkingen:
If and when everybody feels comfortable with working in Lime CRM then we can benefit from the system. We will have the transparecy and sharing of information. We can have customer plans that everybody are comitted to. We can have data as a support for decision making.
We are not there yet, but I feel that we are getting there.
Pluspunten:
First of all, Lime CRM is easy to use. It is is easy to get started and it is easy to select level of mandatory fields. In our organisation we try to keep the mandatory fields to a minimum in order to make it easy to create items and work in Lime CRM. And the quick search is absoulutely marvellous.
Minpunten:
It is 2021 and still keep it as a desktop application feels a bit obsolete. It should be in the cloud.
Eerder overwogen alternatieven: Dynamics 365
Overgestapt van: Dynamics 365
Reactie Lime Technologies
2 jaar geleden
Hi Staffan and thank you for the review. Regarding your feedback about our desktop application, we actually have a web client application that is offered in the cloud. Please reach out to your point of contact at Lime to get to know more about the web client and how you can get started with it! Best regards, your friends at Lime
Easy-to-use with customization options
Pluspunten:
The way you work with the system is familiar since it works with rows and columns and in many way reminds you of Microsoft Excel. You can customize a lot on your own without having to involve external consultants (e.g. adding/removing various types of input data fields, changing layout, etc.).
Minpunten:
The e-mail integration could use some more work to make it easier to work inside LimeCRM instead of having Outlook opened on the side.
Reactie Lime Technologies
2 jaar geleden
Thank you for the review, Peter! We are happy to hear that you enjoy Lime CRM and the flexibility that comes with it. We are constantly making improvements to our integrations and we appreciate your feedback about the Outlook integration. We will forward your comments to the colleagues responsible for it! All the best, your friends at Lime
LIME CRM review
Pluspunten:
Web interface is very easy to use. With a short admin exucation there are lot a local admin can customize without using LIME developers.
Minpunten:
More integration out of the box with outlook /office365, admin webportal is old and outdated (InternetExplorer) High security risk
Reactie Lime Technologies
2 jaar geleden
Hi Magnus, thank you for sending your review! We appreciate your feedback about our integrations and our admin webportal. We are constantly making improvements to our solution and will forward your feedback to the ones responsible for this internally. Best wishes, your friends at Lime
Impressed!
Opmerkingen: Full control of all processes, from sales to service issues on machines and documentation! It is great!
Pluspunten:
The flexibility and that I'm after all this years still are surprised how well it supports our processes and could adapt to new needs!
Minpunten:
That i cant run it at on Azure DB (Maybe solved now?)
Reactie Lime Technologies
2 jaar geleden
Thank you for the review, Patrik! We do offer authentication with Azure now. You can read more about it here: https://platform.docs.lime-crm.com/en/latest/configuration/azure-login/ Best regards, your friends at Lime
A daily help to make your work more effective
Opmerkingen: With out CRm I would have spent hours on customer follow up and analysis. I save so much time!
Pluspunten:
That it is easy to use and helps me to reach my goals. If anything goes wrong support is there for you.
Minpunten:
The segmentations features. When I use set segmentations it works well but it is troublesome to create own segmentations.
Reactie Lime Technologies
2 jaar geleden
Hi Rebecca! Thank you for reviewing Lime CRM. If you need help segmenting, don't hestitate to call our support who are happy to help you out. Best regards, your friends at Lime
Customizable Lime CRM
Pluspunten:
What I like most as a developer is that Lime CRM can be adapted to the business. That it is possible to integrate Lime CRM with other systems such as financial systems. It is also very good that there are APIs that we can use against our self-built systems.
Minpunten:
Although it is good that there are APIs and that Lime CRM is customizable, I miss more modern ways to build and customize the system. Everything from customizing fields to building templates.Also missing some functions via the APIs.
Lime CRM
Pluspunten:
Easy to use. Very adaptable to the needs we have in the organization.
Minpunten:
Sometimes you get a feeling of too much expectation from the consultant at Lime. That they almost promise more than they deliver. But this is if we are really going to be picky with cons
Reactie Lime Technologies
2 jaar geleden
Thank you for reviewing Lime CRM, Shayan!
Lime in daily work
Pluspunten:
Finding contact information, setting individual headlines, event management
Minpunten:
Nothing at the moment. Implementing bigger LIME at themoment and now also reachable online.
Lime review - feedback
Opmerkingen: Have used it for sveveral years and find it good for my daily work
Pluspunten:
Really like the todos,,.
Minpunten:
Sometimes updates are release which not always seems to have been tested thorouglly
Lime CRM
Opmerkingen: Good
Pluspunten:
Easy to use and all information i need in one place.
Minpunten:
Have some bugs. when im useing the searchfield and have to refresh sometimes.
lime jg
Opmerkingen: heart in the business. We have done our own version that work for us.
Pluspunten:
easy to use, gives us the base we need to to effectiv business
Minpunten:
that it is not both laptop and apple friendly in same time without use the webclient version
Reactie Lime Technologies
2 jaar geleden
Thank you for reviewing Lime CRM Johnny!
Efficient and powerful
Pluspunten:
There are a lot of filtration possibilities which makes the work very efficient and powerful.
Minpunten:
It is not the most visual tool/software.
Very satisfied
Opmerkingen: We have better control over the development of our customers and the contact information is updated.
Pluspunten:
A product layout that gives you a great overwiev and that is easy to use.
Minpunten:
nothing in particular. We are satisfied with the greater part of it.
Reactie Lime Technologies
2 jaar geleden
Thank you for reviewing Lime CRM, Frida!
Lime
Pluspunten:
Lime is very simple to use and you easily find what you looking for.
Minpunten:
Background system Lisa is not working always as it should - it is not fully reliable.
Reactie Lime Technologies
2 jaar geleden
Thank you for the review, Milja! We appreciate your feedback and will forward your comments to the ones responsible for LISA. Best wishes, your friends at Lime
Lime review from an IT-professionals perspective
Pluspunten:
The fact that you can more or less design and customize your own CRM solution towards your organizations solutions, automations, tables, cards and such.
Minpunten:
The fact that there is lots of dependencies on Microsoft Windows, such as the backend editor Lisa, which is Silverlight based and the fact that the desktop client only works on Windows. Although they are now rolling out new web-based interfaces.
Lime - Dicom Expense
Opmerkingen:
This has helped us keep track of our prospects and customer in a way better way than previous solutions with excel sheets etc.
Now we have one installed process which could be better on our end, but as CRM's go, we have everything we need with Lime.
Pluspunten:
Easy to use, integration was a bit tricky since we had a lot of customization done, but always satisfied with our salesperson, [SENSITIVE CONTENT HIDDEN]. I like the way it is configured and that the functionality is wide, a lot of tiles and you can configure it with personalized filters.
Minpunten:
There could be more manuals/instructions - we find the statistics module a bit difficult and therefor are we not getting everything possible out of the application. Ideally, it would also be a full on cloud solution with the same functionalities as the on prem, but they are getting there.
Eerder overwogen alternatieven: Salesforce Sales Cloud
Redenen om over te stappen op Lime CRM: The trust we felt with [SENSITIVE CONTENT HIDDEN] as our salesperson, really sealed the deal.
Reactie Lime Technologies
2 jaar geleden
Hi Sara! Thank you for the feedback. And just to keep you updated about our cloud functionalities, we have worked hard the last 6 months to develop our cloud solution to a product that is compatible with all the important functionalities that we already offer in our on-prem solution. The only functionalities not supported by cloud are the add-ons that we are replacing with new add-ons which will be available in cloud. We hope that this will be helpful for you in using Lime CRM onwards!