SkyPrep reviews

Outstanding LMS

Opmerkingen: We did not have an LMS at CoolIT when I started. After looking over a number of solutions, we came down to three top contenders. Upon meeting with the team at SkyPrep, weighing the cost vs benefit, and the consistent professionalism of the SkyPrep team, our choice became easy. The SkyPrep team are open to partnering and very helpful when I need some assistance or advice on the best way to complete a task. Both myself and the HR Manager are thrilled with our choice.

Pluspunten:

SkyPrep has a number of features that has made my job as the one person learning team easier. I love the dashboard that my participants see and how simple/user friendly it is for them. The ease to add courses, materials and create learning paths has been a wonder. The ability to create our own custom email templates, landing page and branding has made the LMS our own rather than appearing to be from a third party. Finally, it's awesome that my learners can access the LMS via their phone, laptop or desktop. It is helping us create a true learning culture here at our companyl.

Minpunten:

I would like the reporting to be a bit more robust and friendly. I can get what I need, but I need to do some work for it. The only other thing I would like is when I'm needing to check on a learner's progress and pop into their account, when I go to switch back to my admin account, it doesn't bring me back to the screen I was working on before I logged into the user. Both things are small, and easily worked around.

Eerder overwogen alternatieven: Adobe Learning Manager en Docebo

Redenen om over te stappen op SkyPrep: SkyPrep simply offers significant value vs the cost of the product. Additionally, their support is second to none.

LMS doesn't need to be difficult- this one doesn't disappoint

Opmerkingen: Overall, I've been SUPER satisfied. The amount of customer technical issues has dropped over 90% from our last system, and honestly, the ones that remain are typically user error and things out of SkyPrep's control. They don't over complicate it, are friendly, reasonable and happy to meet the needs of customers that do things a little differently.

Pluspunten:

Setting up courses compared to other systems we have used in the past (I demo'd several before settling on this, and this was our 4th LMS system over the past decade) was SUPER easy! While our unique requirements did require some specific adjustments, they were very eager to assist and made the process pretty seamless. Additionally, they provided us with video calls where they would walk me through certain settings and setup to make sure everything met our specific needs. I was able to upload a course, create quizzes and have it almost fully to our custom settings often times in under an hour!

Minpunten:

They don't have 24 hour customer support which does make it a little harder if there is a tech issue after hours or on a holiday (they observe American & Canadian holidays which can lead to 4 days of no service after a weekend), BUT if there is a major system shutdown they will still be responsive, and luckily, we really don't have any system issues. I would just make sure to avoid timing your initial rollout over their holidays as support will be limited if you experience a learning curve.

Eerder overwogen alternatieven: TalentLMS

Redenen om voor SkyPrep te kiezen: We had LOTS of technical issues and glitches in the system. Login instructions were constantly not being received by clients (this issue has pretty much disappeared with skyprep) and their customer service could not fix anything from the backend. They couldn't login to see the issue and just required extensive testing on my part. In 3 years, I don't think they ever fixed an issue; I just had to find a workaround.

Overgestapt van: iSpring Learn

Redenen om over te stappen op SkyPrep: Much easier to use in the end. Talent was more expensive and way more complicated than it needed to be.

SkyPrep

Pluspunten:

SkyPrep is an easy to use platform. The Customer success leader, [SENSITIVE CONTENT HIDDEN], is excellent. He is very helpful. The features that make it easy to use are the course upload and adding groups. Learning paths are easy to set up as well.

Minpunten:

The reporting functions could be improved upon. Having an integrated system with an HRIS would be helpful, especially as my organization grows. I have used LMS systems in the past that are leaders in the industry. SkyPrep still has a ways to go with all of the functionality of the more well established systems, but the price and customer service is a plus.

Great LMS - Easy to use, flexible and great customer support

Opmerkingen: We have been using SkyPrep to provide professional development to the community colleges of Texas for over 8 years now. We had a need for a more modern course authoring tool that had the ability to split courses into modular format and present the many different forms of media needed for a comprehensive course. SkyPrep was perfect fit for this. We have been able to build a robust library of courses that have all been created within SkyPrep, that all integrate seamlessly into our website. With their recent learning UI redesign, it is a significant improvement and easier to follow content.

Pluspunten:

Their course authoring tools are very extensive and with SCORM support for third party courses all areas are covered. Throughout the years of using SkyPrep, they have worked with us helping shape their system to meet the needs of our users. From having a direct account manager to having chat support for more immediate help, they have an amazing customer support system. Their API created the ability to seamlessly integrate into our existing website to make providing our courses even easier.

Minpunten:

The reporting features don't cover all data points that we could utilize and with a lot of users reports can sometimes take longer than desired.

Eerder overwogen alternatieven: CANVAS en Moodle

Redenen om over te stappen op SkyPrep: - Course authoring tools with test/assessments and the ability to create modular courses using a range of media (Video, PDF, Word, PowerPoint, etc.)- Ability to easily integrate into our existing website using a web API- Affordable- Customer support- User management system with groups- Certificates of completion

SkyPrep meets all our needs...and goes BEYOND!

Opmerkingen: Skyprep is excellent to work with and provide great customer service. We appreciate their efforts to evolve and update their features. If I had to choose another LMS all over again, I would choose SkyPrep again!

Pluspunten:

The software is quite easy to learn/use and helps our team work more efficiently in delivering, tracking, and reporting on trainings. The help feature provides excellent resources for learning and navigating the system (directions, pictures, and links to other resources). The content developer is excellent for categorizing the courses and is very user friendly. The amount of storage provides the capability to store everything in one location. Administrators can make updates to the LMS without having to submit request to SkyPrep or our company’s IT department. Our IT department is completely circumvented with this platform. The help desk is quick to get back with us when a ticket is submitted, and the support is excellent and consistent with very little wait time. They are continuously improving their services and features, as well as provide quick updates and customizations.

Minpunten:

Other than a few extra clicks when navigating to and through trainings, nothing. The program works consistently and the LMS performs every time. If you encounter any unexpected limitation, all you need to do is call SkyPrep and their team will explain possible solutions or work through the limitation to create a new solution.

Eerder overwogen alternatieven: Lessonly, LMS365, Accord LMS, TalentLMS en Litmos

Redenen om over te stappen op SkyPrep: Combination of cost, excellent features, ease of use, API allows for our own customization, and their excellent customer service.

User-friendly LMS

Opmerkingen: Overall SkyPrep has allowed our company to deliver training more easily to our entire company. The utility industry has a growing number of compliance training that every employee has to complete. Without SkyPrep, we would not be able to deliver training efficiently to meet deadlines.

Pluspunten:

When SkyPrep says they are user-friendly, they mean it. SkyPrep offers users simple options to navigate through the platform with a visual interface that eliminates the clutter that text can bring. Our users are also able upload and submit their own certifications which helps them have more control over their learning profile. As administrators we like how easily we can design and deliver online courses in the platform. SkyPrep gives the option to draw from several types of media and various media sources to build a course. We very easily created groups in the platform to deliver custom content through the platform along with company-wide training initiatives which we can analyze through generating a number of reports. Finally, it is very easy to customize the platform for branding. When our users log in to SkyPrep, they feel ownership because they see our logo and colors.

Minpunten:

SkyPrep is geared to make the online learning experience smooth, which it does very well. The instructor-led courses are a little more cumbersome to schedule, because there is not an option to set recurring courses.

Eerder overwogen alternatieven: Moodle, NEOGOV en TalentLMS

Redenen om voor SkyPrep te kiezen: Halogen did not allow us to upload custom content to its platform if it was not in SCORM format, which limited our department and the avenues through which we delivered training.

Redenen om over te stappen op SkyPrep: SkyPrep had the right balance of customer support, dynamic/user-friendly platform, and price for what we needed to deliver learning to our 350+ employees.

Great Experience as User and Admin

Opmerkingen: With SkyPrep, we have been able to track our training throughout the year and pull reports quickly which has been very helpful. Furthermore, because of the pandemic, we have had to do virtual training only but we were ready to go because we had this technology.

Pluspunten:

I love SkyPrep. I have installed several learning management systems and used them as a learned and an admin. When I was searching for a learning management system, I was extremely suspicious as in the past, I was told a program would cost or do one thing whereas when we bought the product, the cost continued to climb as those features we wanted in a product costed extra. SkyPrep has been true to their word. No extra charges, lots of support, always listening and trying to develop extra features for their clients. They are always quick to resolve any issues as well. SkyPrep was relatively easy to set up and go live. The process to upload a third party content provider and/or in-house content is very smooth. The interface is sharp and very user friendly whether it is on the computer or mobile app. We were able to set it up with single sign-on which has been very convenient for our employees who aren't familiar with online learning. I had to work with my client success manager and software development to create a work around but they were quick and efficient.

Minpunten:

One feature I would like to see is a way to create content similar to PowerPoint or Articulate where you can have slide by slide with sound and ways to be interactive. I can upload this content, and that is great, but for a small company like me, even with an extra fee attached, it would be nice to do it all in the same space. I think the content creator now isn't very useful for us.

Eerder overwogen alternatieven: Cornerstone LMS

Redenen om over te stappen op SkyPrep: SkyPrep offered us almost everything that we wanted. The only thing it didn't was gamification, which they most recently added!

The Sky is the Limit with SkyPrep

Opmerkingen: 10/10 would recommend it to anyone and I love showing off the platform that we have created for our part-time and full-time staff to utilize.

Pluspunten:

I love the support that comes along with using SkyPrep. If I have any sort of question there is always someone to assist and it has made it pretty seamless to help our team members when taking the training.

Minpunten:

The app is a nice feature but it makes it hard for our team members to see the presentation since it is on a small screen and you're not able to rotate the phone. But we love that there is an app option.

Great LMS Platform!

Opmerkingen: Overall, my experience with SkyPrep has been a WINNING endeavor. [sensitive content hidden] worked with me to get the program implemented and [sensitive content hidden] was assigned as our Customer Support Specialist. They both made a commitment to ensure the success of this business endeavor with my company.

Pluspunten:

SkyPrep is an easy to learn and understand training platform. The support and knowledge of the team is very professional and consistent.

Minpunten:

Nothing, the entire experience was rewarding.

Sky Prep and Compliance

Pluspunten:

Functional, Easey to work with, Tracking features are good.

Minpunten:

All features as they were stated as they would be.

Recent SkyPrep Experience

Opmerkingen: Since we have been assigned an Account Manager, we have accelerated in using the platform due to increased knowledge of the features that were added over the previous years.
I would like to compliment our Account Manager [SENSITIVE CONTENT HIDDEN]
who has done an outstanding job over the last months in taking the time to do online demonstrations with us and support us with any query/problem we encountered along the way.

Pluspunten:

It is easy to use, features like the dashboard and adding tests at the end of online training modules make it a great training platform that we have been using. The reporting is very comprehensive with charts included for quick analysis and snapshots to use for internal reporting. I especially like the look of the new beta version which we are testing at the moment. It has a very modern look and is more intuitive.

Minpunten:

When users forget their password they do not often know how to re-set the password for themselves which creates both a bottleneck for them as internal work. However, the new more modern look of the Beta version is taking care of this :)

Pleasantly surprised with SkyPrep

Opmerkingen: We are a midsize municipal government agency and purchased SkyPrep for our LMS about a year ago. As the administrator for the LMS, I have been thoroughly impressed. The system has a very intuitive and user-friendly UI, our users require very little training to use it. They open it up and say, "oh, ok, I see my training pending my completion here. Seems easy enough." And that's it. Also from an admin side, its easy to use - I've trained several non-technical users on the admin role and I get similar feedback on ease of use. We also have a few 'group managers' who have security rights somewhere between admins and users. It's inexpensive, which is perfect for us with a limited budget. Several departments have created their own content in Powerpoint or videos, and we've launched it to users, and the group manager monitors completion. We partnered with external content providers as well, - that's where the big money seems to go, so its been more cost effective to develop our own, which is easy to do with their content creator tool. But SkyPrep accepts content in so many different formats, that we've been able to leverage various webinar recordings, Youtube videos, even DVD content and internally-developed policies in Word and PDF. Reporting is pretty simple - my only complaint is that the reporting options are somewhat limited. However, I sent an email to the service team making a request for an additional filter option, and - wham! They added it to my account. I was very impressed that they listened to my feedback and were so accommodating. That additional report has made my job much easier. Another thing I've been thoroughly impressed with is their frequent releases and enhancements. It always seems like they're adding some new cool feature that again makes my job easier - seems like the frequency is somewhere between monthly and quarterly. I still email my original contact on occasion with a question or comment, and he always gets back to me within a day. Really, really pleased with SkyPrep.

Simple and cost-effective LMS

Pluspunten:

The Skyprep platform is simple and friendly to use for managers and learners. It gave our company an opportunity to present more professional and engaging content for our staff. Since we started using Skyprep in 2016 we have been able to add additional content and material for our franchisees and coaches. The Skyprep platform is continually improved and enhanced with additional functionality.

Minpunten:

Whilst the platform is fantastic, it is not a one-stop shop platform for a franchising company and requires us to use a different CRM for managers and learners.

Government Client 2 classes created

Opmerkingen: The ease of creating the course is excellent. The ability to upload videos, documents, exams is user-friendly. Searching for users and viewing their course history, and the details of the individual course items is fantastic. I would have given more starts for features & functionality but I think our use of the system pales in comparison to your other customers and we have not had the need to take advantage of full features available to us. The value is good considering the time savings from an in-person course. Thanks and keep up the great work!

Pluspunten:

ease of use, ability to share classes with other potential customers

Minpunten:

not sure if users are cheating... not sure if users have ability to complete courses on their smartphones?

Choosing SkyPrep Was a Wise Decision

Opmerkingen: Very good experience with SkyPrep. Their support team is very knowledgeable, friendly and always available to assist if we run into any issues.

Pluspunten:

SkyPrep LMS software is very easy to use, easy to manage and has allowed for unprecedented growth for our company. "LMS without the mess" is a very good description.

Minpunten:

I can't really think of anything that I don't like about SkyPrep LMS. Again, it's very easy to use, intuitive and satisfies all of our requirements for trainings completed both internally and with our customers too.

SkyPrep - Great support, Great buy~

Opmerkingen: SkyPrep employees are very attentive to the needs of their customers. We have personal support without account and receive help with troubleshooting issues when they arise.

Pluspunten:

SkyPrep allows us to track our employee training fairly easily. Once we came up with a plan of attack in how we wanted to format our LMS, it became apparent to us that SkyPrep offered most of the tracking options we needed to keep our employees learning. SkyPrep allows us to assign training to anyone in the company and track the progress of their work.

Minpunten:

There are a few options that are missing from SkyPrep which we have been promised will be developed soon.

The SkyPrep team has been amazing at developing solutions to meet our unique LMS needs.

Opmerkingen: The ability to have our managers track their team members' learning, ease of scheduling classes, course materials stored in one easy to access place, the specific permissions we were able to set up for users and managers, the reporting features, the "helpdesk" features/support, and the user-friendly design.

Pluspunten:

The customer support via SkyPrep has been phenomenal in everything from developing requested software features, "helpdesk" accessibility when we have questions, explaining things clearly, and being positive and upbeat in every interaction via E-mail or phone.

Minpunten:

For any kind of software (LMS or non-LMS), there are always features you could dream up. I think that the value you get from the investment you make in the SkyPrep software is definitely worth it. (We have the Enterprise Plan.)

SkyPrep: Easy to Use, Streamlined, Advanced

Pluspunten:

SkyPrep was an excellent choice for our organization both in its inexpensive cost and ease off use. During implementation, the SkyPrep team worked closely with us to make sure we were successful in meeting our goals and often responded to inquiries within a business day. The platform is customizable enough that I feel I have enough control of the system without requiring significant HTML or coding knowledge to make it work. Also, the learner experience is very straightforward, which is necessary considering most of the audience is not as technically savvy.

Minpunten:

SkyPrep is a growing software, in my opinion, so not all features are present but are in development. There are a few elements I wish were customizable that are not, such as removing a bar that appears above eLearning modules. However, the cons are few compared to the many pros.

Sky Prep Review

Opmerkingen: Good

Pluspunten:

Implemented easily. Runs our CE courses flawlessly. Registration and using the website is simple

Minpunten:

Lack of reporting in my level of Sky Prep. Feel like I should get better reports for the monthly fee

Excellence

Opmerkingen: We are very satisfied with SkyPrep and its excellence in service, quality, and customer responsiveness.

Pluspunten:

Reliable and easy to use...it's an essential tool for STARLINK's delivery to its members.

Minpunten:

STARLINK and its member institutions utilize analytics - we'd love to see more robust analytics with SkyPrep.

Eastern Airlines SkyPrep review

Opmerkingen: Great experience. Would recommend to any corporate training department.

Pluspunten:

I like the ease of navigation for both administrators and for learners. Also, the ability to create multiple courses within a Learning Path, create initial and recurrent timelines, run reports that allow me to drill down to whatever data I am looking for and then pull those reports for training verification is fantastic. Customer support is prompt and thorough as well, Micaela is awesome!

Minpunten:

Not there yet. I have not found anything that I dislike yet...and I use SkyPrep daily.

Love SkyPrep

Opmerkingen: Skyprep has allowed us to really streamline our training programs and be compliant with the industry standards that we follow. It's affordable, flexible, and great for our company.

Pluspunten:

Ease of use, flexibility, cost

Minpunten:

Would prefer some more advanced features.

Sky Prep Evaluation

Opmerkingen: The customer service and our sales representative, [SENSITIVE CONTENT HIDDEN]
are like none we've ever dealt with before. They are very quick to respond. They reach out all the time and check on us to make sure we are doing well. Any time we have stumbled into anything they have always been right on the spot to assist us.

Pluspunten:

After reviewing several different software companies we found that SkyPrep was the easiest one to learn quickly, which we needed. All of our modules were downloaded with no problems at all.

Minpunten:

At this time, we don't have any complaints

5 stars for SkyPrep

Opmerkingen: Extremely pleased with SkyPrep

Pluspunten:

User friendly and easy to navigate for non tech individuals.

Minpunten:

A technical feature while exiting an exam

Simple and Effective!

Opmerkingen: Customer support is some of the best I've experienced. If you have an issue, your Customer Success Manager will immediately respond to assist you. If there is a question they cannot answer, they do not hesitate to escalate the question or request.

Pluspunten:

- Easy to use for both admins and learners - Customer support - Cost

Minpunten:

- I wish the software included a QR code system that could display training