RingCentral Video reviews

RingCentral for meetings

Opmerkingen: Ringcentral meetings give us the opportunity to connect with our clients in an effective way. Also, it s great to use inside our company to connect our offices over the world.

Pluspunten:

I´ve been using RingCentral at work since I got hired in the Company. For me it has been an important tool since the majority of our clients are contacted via telephone conferences. Also, ringcentral is very helpful for us because we have 2 main locations Miami and Bogota and we use it to comunicate between both offices the entire day. Ringcentral is very helpful in situations in which you need to connect your clients with people in different offices. Even if you don´t use the video feature you know who is speaking because the name of the person appears in the entire screen (which is super usefull if you are connected which several persons at the same time). I had also use it via cellphone and it is super easy to use, you only need to call a particular number and then mark the code of the meeting, for me this is important in cases when I have a meeting but I´m in the middle of traffic or something similar. Ringcentral also offers you the opportunity to share your screen so everyone in the meeting can see your presentations and you can even give them the control of your screen so they can make changes directly to any document if you need it, we use this feature between the teams in Bogota and Miami and it is super usefull because we can work in several things at the same time.

Minpunten:

I don´t have any complaints about this software, for me it has been very helpful.

Outstanding Experience with RingCentral Video

Opmerkingen: I have been using RingCentral Video for a few months now and have had a great experience overall. The interface is user friendly and the quality of the video and sound is clear. It is also really easy to set up and use.

Pluspunten:

RingCentral Video is a great video conferencing tool that is easy to use, with a fast connection, and great quality sound and video.

Minpunten:

The one downside to RingCentral Video is that it can be a bit expensive for businesses with more than a few users.

DO NOT CHOOSE RING CENTRAL!

Opmerkingen: We've had Ring Central for 9 months, in that time, we've had nothing but problems. We've been on with support on an almost weekly basis for the same issues. At one point in time, we had one phone that wouldn't ring until we'd been open for 2 hours. Tech support couldn't figure it out, one of our employees figured out it was set to a different time zone. We had an issue that was finally put to a tier 2 tech support agent, but it took 3 months to get connected with them. Now that we've been released from our contract, porting is an issue too. They don't allow for a corporate and a doing business as name, nor do they allow for more than one decision maker in the company. If it isn't word for word what is in the account settings, you can't port your number over. I even tried calling to let them know, but it had to be our DBA name and the name on the account. Take your business elswhere!

Pluspunten:

nothing, it's horrible. Very user unfriendly

Minpunten:

Hard to use, too many software issues, horrible support

RingCentral - Great tool for virtual meetings and screen sharing

Opmerkingen: Very pleased. Performance of RingCentral Meetings has dramatically improved from some years ago.

Pluspunten:

The ease of setting up and connecting to meetings is outstanding. After deciding what selective applications or screens to share on my PC, I select share and the other party can instantly view my screen or vice versa. Connecting to the URL for the visual portion is a URL click away. I can choose to call in or use the PC audio to connect to the voice call. Multi-user meetings are also easy for everyone to connect to with high fidellity audo and video.

Minpunten:

Not a big issue, but having to drop sharing of one screen to connect to another is annoying. I either should be able to click on another screen that would drop sharing from the previous screen automatically or allow a limited number of multiple screens.

Great meeting software

Pluspunten:

I use for consultation meetings on monthly basis. I like the simple yet effective interface. Simplicity when trying to point or present something to audience or the presenter

Minpunten:

None so far. I’ve had great experience so far

Glip needs to be on more people's radar... it's fantastic!

Pluspunten:

After going through an extensive process where our company tested multiple project management platforms (Slack, daPulse, Asana, Wunderlist, and more), Glip came out the clear winner. The ease of use and the way the whole platform is based on conversations were the determining factors. We love the way Glip is really just conversations that you can turn into all sorts of actionable items such as file sharing, task list generation, etc. Easy to use, incredibly feature rich, and improving all the time. Glip needs to be experienced by more people!

Minpunten:

Honestly, the fact that not many people have heard of it compared to some of the competitors that we feel Glip is superior to. Folks we work with wanted to use other platforms and Glip was something they just had not heard of so collaborating was a little challenging at times due to that fact.

RingCentral is becoming the best in this industry

Opmerkingen: I've had a wonderful experience using RingCentral and Hope the price is in an area where we can use RingCentral for quite some time

Pluspunten:

There are so many pros with RingCentral including their extensive list of third-party apps that you can integrate with RingCentral, single sign on and so much more

Minpunten:

My only con would be getting in touch with their customer service can be difficult at times but once you get in touch with them they're very helpful

Gets the Job Done Well

Opmerkingen: Easy to use, convenient for conference calls and sharing screens

Pluspunten:

I don't pay the invoice, I've never needed customer service, and I rarely use video. That being said, I don't think I've ever had a technical issue with RingCentral. It's great for screensharing and conference calls, signal is fantastic. In fact, I downloaded the RingCentral apps for my laptop and iPhone so I can use them remotely. Very convenient!

Minpunten:

The UX is a bit clunky. Sometimes RingCentral creates multiple windows and goes fullscreen, and it takes more than a couple clicks to get things formatted how you want them. Exiting meetings isn't entirely intuitive either. With a few UX edits, I think this tool would be stellar!

Glip is a great alternative for slack

Pluspunten:

A lot of built in things. Think of it as Slack more oriented business and project management. Calendar, task tracking, collaborative document edition, you name it ... all in one place.

Minpunten:

Could we please have code highlighting or verbatim in the chat? A bit more of support for IT project management would be great!

RingCentral review

Pluspunten:

It allows me to go about my day knowing I can still communicate with staff and clients, even when I am not at my desk.

Minpunten:

Nothing, I find RingCentral to be a great product

Great product for remote meetings

Opmerkingen: Good over all experience. We have rolled it out to over 150 users and have full adoption within the company.

Pluspunten:

Scheduling, participating, and joining meetings are very simple. The video quality is always on par. Joining the audio through phone or computer is also very simple.

Minpunten:

The recordings are not easily accessed for review or deletion by the end user. This causes the available space to fill up throwing errors.

Glip also known as just RingCentral

Opmerkingen: We use Glip as a communications tool for multiple departments across our business. It has been a great tool for organizing our conversations by group and allowing us to keep a history of our conversations, which our previous chat program had a 10,000 message limit to the history shown.

Pluspunten:

We really enjoy using the built in gif search in Glip. It is a useful chat program that is easy to use. It helps us organize our conversations by group so that if our website developers are having a discussion about something, it does not get interrupted by the data teams conversation on a different topic. It has a phone app so you can stay connected to the chat group even while on the go, which is useful for after hour and weekend conversations.

Minpunten:

One of the things I do not like about Glip is that the Windows notifications are sometimes delayed and do not come up for a minute or more. It is helpful to be able to see the notifications when I get a new message because I do not always have the tab with Glip open in my browser.

A powerful free communication tool

Opmerkingen: Glip was a very nice tool for communication and file sharing. We rarely ran into any issues while using it. The web app is working fine but the windows client is not as responsive and updates were avoided since they created frustration for no reason.

Pluspunten:

Glip is completely free to use for chatting and sharing files. Glip offers a very well maintained solution for communication with a lot of options to organised said communications. It easy to add people outside your organisation and still being able to discuss and share with them.

Minpunten:

It hasn't really evolved during the past 5 years. The plugins are very limited and there's not much documentation offered to explain how to use them. Calendar is not very advanced and not really good for team management

Glip Review

Opmerkingen: During business hours, it is great for keeping on top of everything. As a manager, I need to be in the loop of everything that goes on in this building. Glip is a great way to be informed and have constant communication. It documents what has been said and when which is a great reference for any business owner. Let's face it, constant communication is KEY and utilizing Glip offers that.

Pluspunten:

Glip is an interactive digital communication system that allows users to communicate throughout facilities without ever having to leave their seat. I would recommend Glip to any company that has more than 1 department. Glip allows secure and confidential communication to a group of users as well as individual users for discretionary purposes.

Minpunten:

If you sign up for glip on your phone, you can never REALLY turn it off. Messages keep coming thru regardless if you are signed on or not.

Not a great Solution!

Opmerkingen: As a smaller company, ringcentral worked okay for us. But as we grew the call quality we received continued to get worse. We would try to work with the support to figure out what was going on but we could never fully resolve the issues.

Pluspunten:

NONE. Quality issues on a large network that they cant resolve, we confirmed Ive done everything on my side that is possible. The other issue is that half the time I call there customer support department I have to tell them how to do there job... very frustrating.

Minpunten:

Our company purchase Ring Central thinking it would save us money by consolidating the phones and webinar. The lines are horrible. When you call someone, there's a delay then you hear your own voice in the background as you are speaking and you are talking over your caller too!

Makes Communication Faster and Easier

Opmerkingen: Glip is through Ring Central and was a nice 'add-on' that you get with their product. We started using it because it was available and it has been very helpful.

Pluspunten:

It's a great tool that makes communicating in the office faster and easier. You can have different message groups set up so that you're sending the right messages to the right people. Its easy to use and in the years we've been using it we haven't had an issues.

Minpunten:

We don't take advantage of everything it has to offer. We use it for the basic messaging functionality and have not run into any issues with it.

Good follow up software

Opmerkingen: Before using Glip, it was difficult to send messages and communicate across the company. Sure we had email and text messages, but there was no central hub for us as means to communicate. Emails get over flooded with important and unimportant emails, this software has been useful and I would recommend it to small sized businesses.

Pluspunten:

This software is really good to follow up with employees after given a particular task You can make groups, add attachments and set up a reminder to follow up Includes collaborative document editing, a team calendar, and PDF markup tools.

Minpunten:

Honestly, I have been using glip on a daily basis since 1 year and have not come across any negatives for this software. They could definitely work on expanding the features

Ring central meetings - Reviews

Opmerkingen: - Overall it is a very good tool available in the market.

Pluspunten:

- Ring Central meetings is one of the efficient tool available in the market to schedule meetings with anyone with internet access - Ring Central meetings is very easy to implement and use - Ring Central meetings is very powerful when compared to many others in the market.

Minpunten:

- The pricing can be more affordable - The support can be more helpful - They can implement more features in the product

Glip is the best for Organization & Planning!

Opmerkingen: Being able to keep track of information in one place. And you can go back to it later.. instead of emailing yourself or texting people.. that stuff gets lost.

Pluspunten:

The 3 'tier' system. You can click on a task and have a conversation only about that task.. it will appear in the 3rd tier... or the 'shelf'. You can copy images very fast and paste them right in a conversation.

Minpunten:

It has a bit of a learning curve. It works best if you design it for YOU. For example.. 'TEAMS'.. Can be anything. At first, you try to make a team of people... but I decided to just make it the main topic or subject. Then, Under that TEAM.. I could make a task, event... etc.

Love this team messaging software

Pluspunten:

This is my go-to messaging software for teams. Not only is there a free version that you can use, it also has a calendar, notes, gifs, video conferencing and task management built right in. A great all-in-one team collaboration tool.

Minpunten:

It can be difficult to navigate and learn at first, but once you have the hang of it is a daily tool to help you manage your day and communicate with your team.

Great for video meetings

Pluspunten:

RC is generally a great suite of communication tools and RC Meetings does not let it down. It is easy to use, with the ability to send an invite link to other participants and a video recording facility.

Minpunten:

RingCentral is not generally known about by those outside the workplace so I have had to explain to people that they will need to download a new app to use the system.

Very useful communication tool

Opmerkingen: There are so many communication tools. But this system is built by communication (phone application) company, therefore it is a very comprehensive system.

Pluspunten:

If you have RingCentral, Glip comes with it. It is integrated with phone application. So communication is seamless.

Minpunten:

It doesn't have file storing function (as far as I know). I can attach files but it is not ideal to keep files in Glip.

RingCentral Review

Opmerkingen: Overall my experience with ring central is very positive it allows me to provide more quality insurance and 100% customer satisfaction as well as allow one phone to become a switchboard

Pluspunten:

What I like most about ring central is that it allows for our company to record to provide quality assurance as well as the ability for our clients to leave voice messages we can also transfer calls and do various input/output processes for the phone system

Minpunten:

What I like least about the system is there are some glitches such as even though phones are transferred at times call still go through the wrong input/extension and we have to further critique it through customize services

Ring Central Meetings User Friendly

Opmerkingen: We use Ring Central Meetings on a weekly basis. It's a great way to work remotely yet be able to have a collaborative type of "feel" to meetings versus just being on the phone. We use Ring Central for training's, on-boarding of new staff and general meetings. The record feature for some of our training videos has come in very handy.

Pluspunten:

Easy to create meetings and send invites, easy to screen share during meetings, easy to record meeting, easy to record training videos and then upload onto a different platform, easy to work with others in a collective manner when screen sharing.

Minpunten:

The sign up process for adding a new employee could be better. It's very confusing when signing up new staff as it appears you will be charged at the beginning of the process.

Overrated and outdated

Pluspunten:

There isn't much to like about this software except that it allows people to meet by phone and by computer at the same time

Minpunten:

Requires special meeting IDs and phone numbers that are just overly complicated. Browser extensions and desktop software fails to work properly. Use GoToMeeting or Hangouts instead, as you can setup a meeting in one-click.