RingCentral Video reviews

Over RingCentral Video

Werk samen vanaf elke locatie en voer multi-point HD-videoconferenties uit met voorzieningen voor scherm delen en opnemen op elk apparaat.

Meer informatie over RingCentral Video

Pluspunten:

It's easy to use and setup meetings. Calendar integration makes life easier.

Minpunten:

I have a hard time "scheduling" a meeting for future. Typically I just have to schedule it in my calendar, then send an invitation with the dial/join information to those who need to attend.

Beoordelingen van RingCentral Video

Gemiddelde score

Gebruiksgemak
4,4
Klantenservice
4,3
Functies
4,3
Prijs-kwaliteitverhouding
4,3

Waarschijnlijkheid van aanbeveling

8,3/10

RingCentral Video heeft een totaalscore van 4,4 van 5 sterren op basis van 369 gebruikersreviews op Capterra.

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Reviews filteren (369)

Guiliana
Guiliana
Foreign Attorney in VS
Geverifieerde LinkedIn-gebruiker
Rechtspraktijk, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

RingCentral for meetings

5,0 5 jaar geleden

Opmerkingen: Ringcentral meetings give us the opportunity to connect with our clients in an effective way. Also, it s great to use inside our company to connect our offices over the world.

Pluspunten:

I´ve been using RingCentral at work since I got hired in the Company. For me it has been an important tool since the majority of our clients are contacted via telephone conferences. Also, ringcentral is very helpful for us because we have 2 main locations Miami and Bogota and we use it to comunicate between both offices the entire day. Ringcentral is very helpful in situations in which you need to connect your clients with people in different offices. Even if you don´t use the video feature you know who is speaking because the name of the person appears in the entire screen (which is super usefull if you are connected which several persons at the same time). I had also use it via cellphone and it is super easy to use, you only need to call a particular number and then mark the code of the meeting, for me this is important in cases when I have a meeting but I´m in the middle of traffic or something similar. Ringcentral also offers you the opportunity to share your screen so everyone in the meeting can see your presentations and you can even give them the control of your screen so they can make changes directly to any document if you need it, we use this feature between the teams in Bogota and Miami and it is super usefull because we can work in several things at the same time.

Minpunten:

I don´t have any complaints about this software, for me it has been very helpful.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Schoolleiding, 201-500 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Overwogen alternatieven:

RingCentral Meetings Review

5,0 3 jaar geleden

Opmerkingen: My overall experience with RingCentral Meetings is great! I love to use Ringcentral at my work. Our company has many telecommuters, and we heavily rely on RingCentral for our daily work. It's so convenient to meet via RingCentral with colleagues from New York, DC, and Boston offices to work on the same project.

Pluspunten:

I've been using RingCentral every day since I joined my company. What I like most about this software is that I can join anywhere in the meetings with my cellphone and share my screen easily with my colleagues.

Minpunten:

What I like least about this software is that sometimes I got kicked out of the meetings and re-joined multiple times when the internet was not stable.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
E-learning, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Not a big fan

2,0 2 jaar geleden

Opmerkingen: Everyone knows Zoom, so RingCentral bundling that product with their VoIP services seems like a deal. It isn't in my opinion. The RingCentral client is clunky and has constant updates that need applied. They are replacing this with another internal tool, but, unless you have no other options, this would not be a top pick.

Pluspunten:

This comes bundled with VoIP subscriptions with RingCentral, it's Zoom - rebranded and with fewer features

Minpunten:

Your participants must install a RingCentral Meetings client. Web participants have no features. Not an easy to use tool like Meet or Zoom. If all of your participants are using the same solution, then it isn't as frustrating. However, most people in the world prefer to use more common apps, and don't want to

Eliana
Customer Experience and Research Manager in Uruguay
Telecommunicatie, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

RingCentral Video: A Comprehensive Video Conferencing Solution

5,0 4 maanden geleden

Opmerkingen: I have been using RingCentral Video for the past few months and have been very impressed. The audio and video quality are top-notch and the user interface is easy to navigate. I love that I can seamlessly integrate RingCentral Video with other RingCentral products, making collaboration and communication a breeze.

Pluspunten:

RingCentral Video offers an impressive array of features and tools that make video conferencing and collaboration a breeze. The user interface is intuitive and easy to navigate, and the audio and video quality are excellent. The system integrates seamlessly with other RingCentral products and services, allowing users to enjoy a seamless, unified communications experience.

Minpunten:

RingCentral Video does not have a mobile app, which is a bit of a letdown as more people are relying on their smartphones for work. Additionally, the pricing plans can be a bit on the pricey side.

Angela
Insurance Agent in VS
Verzekeringen, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Outstanding Video Quality

5,0 2 jaar geleden

Opmerkingen: It has really helped our team stay in contact throughout the shutdown. We can meet each week and also meet with our clients. Any trainings can also be done by our up-lines through the platform.

Pluspunten:

This software is easy to use, install, and makes it convenient to meet as a team across the United States. I’ve never had an issue with the audio or video quality and each update makes it progressively better, even when I think it can’t get better.

Minpunten:

There really isn’t anything I dislike. It would be nice to have a list somewhere to automatically call someone like a few other similar software products on the market.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Vervoer/over de weg/per spoor, 10.000+ werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Amazing - All in one phone software

5,0 11 maanden geleden

Opmerkingen: This software is great for travel as well as it can be used from your laptop or via cellphone without having to give your personal number.

Pluspunten:

I am extremely I'm pressed have recently switched over from Avaya, this software has amazing audio quality, reliable support and training was included from ring central. We are now able to task manage, video conference and use as day-to-day phone. This software also allows us to access our phone system without VPN support when we are working remotely. Extremely easy to use, you are able to set your out of office, phone forwarding, and best feature is Visual Voicemail. quickly able to listen or read voicemails without having to call in.

Minpunten:

We have switched over from Avaya approx. 6 months ago and had some minor issues which were fixed quite easily through tech support and changing settings.

Angelo
Associate Product Manager in Benin
Internet, 201-500 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Outstanding Experience with RingCentral Video

5,0 4 maanden geleden

Opmerkingen: I have been using RingCentral Video for a few months now and have had a great experience overall. The interface is user friendly and the quality of the video and sound is clear. It is also really easy to set up and use.

Pluspunten:

RingCentral Video is a great video conferencing tool that is easy to use, with a fast connection, and great quality sound and video.

Minpunten:

The one downside to RingCentral Video is that it can be a bit expensive for businesses with more than a few users.

Kyle
Corporate Accounting Manager in VS
Voedselproductie, 501-1.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

As a User

4,0 6 maanden geleden

Opmerkingen: Overall it has been good with the meeting/conference portion working out great.

Pluspunten:

It was implemented right at the start of the pandemic and it did a great job filling the gap with everyone working remotely.

Minpunten:

The biggest issue I have had is with answering calls. I will click on the button to answer maybe 6 times and still the call won't be answered sometimes, while other times it answers on the first click.

Ashif Ahmed
Self employed in Bangladesh
Publiceren, Zelfstandig ondernemer
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

It's very wonderful video conferencing software

4,0 6 maanden geleden

Pluspunten:

I use it every time for video conference , it's user-friendly, sometimes we use this for team massaging , it's very easy for connect and collaboration, highly recommend I like this software

Minpunten:

Sometimes it's drops call and audio delay on incoming calls I hope you guys are improve it over all it very good software

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Informatietechnologie en -diensten, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Not bad, works most of the time

4,0 9 maanden geleden

Opmerkingen: Works well when it works, but performs very poorly when it doesn't. Our company decided to drop Ringcentral and move completely to Teams

Pluspunten:

RingCentral is easy to use audio/video conferencing meeting solution with a simple and straightforward user interface. In my experience, it usually provides good connectivity and audio/video quality. Meetings can be scheduled on the fly with integration to office and calendar apps

Minpunten:

It was very challenging the very first time I tried to join a scheduled meeting through RingCentral, it just doesn't connect either from the app or browser, had to log in from another device to get going. Looks and feel are somewhat similar to Zoom but a lot less reliable in comparison

Timm
Director of Media & Communications in VS
Religieuze instellingen, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Glip is the most effective productivity tool I've ever used to date (despite its shortcomings).

4,0 6 jaar geleden

Opmerkingen: See review.

Pluspunten:

Glip is an [almost] all-in-one, [almost] unified productivity tool takes a bunch of what I liked about Asana's task-management, and combines it with the instant messaging functionality of Slack. Glip makes team communication, collaboration, and task/project management as simple as instant messaging. Whereas Asana begins and revolves around task-management, Glip begins with conversation, which is a much more organic way to collaborate, I think. Glip excels in its instant messaging, which does more than just the usual chat. In addition to allowing users to easily communicate with their teams and co-workers, Glip's desktop app allows you to create and assign tasks, create and share (and annotate) notes and documents, schedule events, and attach files from your preferred cloud service...all through its instant messenger. Pretty snazzy. The mobile app is a significantly paired-down version of the desktop app, but again, it excels at instant messaging - very response, keeps you connected to your teams...just with less functionality. Overall, I definitely recommend Glip.

Minpunten:

While there are a few things here and there that need to be addressed, it's Glip's calendar that hurts the experience for me. To put it simply - Glip's calendar is inadequate. More specifically, the calendar fails in its ability to effectively schedule recurring tasks and events. While it does allow for daily, weekly, monthly and yearly scheduling, it does not allow for more specific intervals. For example, our organization has an evening staff meeting on the 2nd Tuesday of every month - we can't schedule it Glip. As much as I want to use the Glip calendar personally, it's shortcomings force me to use the ever-faithful Google Calendar...which means, it's not really an all-in-one solution (which is supposed to be Glip's hook!). My suggestion to the Glip team is to look at what Google Calendar does as far as scheduling is concerned and copy it! As far as the mobile experience is concerned, my two biggest gripes are 1) the 7-day calendar (seriously, why?); and 2) the inability to sort/filter tasks. Aside from the above, it's just ok. As mentioned previously, it's definitely not as full-featured as the desktop app...but, since instant messaging is Glip's primary function, it does that trick just fine.

Ogaga
Security Analyst in VS
Gezondheid, wellness en fitness, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

It works very well like Zoom

4,0 2 jaar geleden

Pluspunten:

The screen annotation is a very useful when sharing screen, and the ease of sharing screen is very good.

Minpunten:

The phone system was very difficult to setup and doesn't always work well. It's integration with Salesforce is terrible and doesn't work well.

Maciej
Designer in Polen
Design en ontwerp, Zelfstandig ondernemer
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Reliable, but a bit dated

4,0 4 jaar geleden

Pluspunten:

RingCentral is pretty much the same as Zoom so you might expect similar functionality and familiar interface. I've been using it for more than a year now daily for video calls and it's been pretty reliable even for larger calls of 50+ people. Audio/video lags are quite rare and there is an option to call in using phone which solves audio issues completely when they occur. Screen sharing works well, it has support for multiple screens. There's record and chat functionality built in. Apps for mobile devices are offered and work well (I've used the iOS version.) Lately they've added support for Linux, so all desktop operating systems are covered.

Minpunten:

The design feels a bit dated and it the app might be a bit intimidating for users coming from simple video call solutions like Google Hangouts, Skype, or FaceTime. It requires a bit of getting used to, but nothing more that is not present in other enterprise-grade conferencing software.

Maksood
Owner in VS
Design en ontwerp, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Overwogen alternatieven:

Great Software for Businesses

5,0 2 jaar geleden

Opmerkingen: Overall the software is great for small businesses, lets you connect with your team and clients with easy sign up.

Pluspunten:

Easy to use. Comes with unlimited storage and messaging. Allows you to screen share and remote access. Able to add clients outside your company.

Minpunten:

You won't be able to restore deleted messages or tasks once deleted. Not enough options to add lot of apps.

Elizabeth
CEO in VS
Consumentendiensten, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Excellent Zoom Option

5,0 2 jaar geleden

Opmerkingen: I have used RC for meetings, presentations, personal connections, and for ease of connecting with business prospects. It is rare to have an issue using RC and I would more likely chalk up any problems to my internet connection, rather than RC. When they fix the clarity of the backgrounds it will be even better.\

Pluspunten:

There is a lot to recommend with RC. I enjoy the automatic recording, the consistency of service, the multiple features.

Minpunten:

The virtual backgrounds are not as crisp as I would like. Navigating through the program is not as intuitive as I'd like - granted, I'm older and less tech-savvy than my kids are.

Josh
Information Technology Lead in Niue
Informatietechnologie en -diensten, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Not a great Solution!

1,0 6 jaar geleden

Opmerkingen: As a smaller company, ringcentral worked okay for us. But as we grew the call quality we received continued to get worse. We would try to work with the support to figure out what was going on but we could never fully resolve the issues.

Pluspunten:

NONE. Quality issues on a large network that they cant resolve, we confirmed Ive done everything on my side that is possible. The other issue is that half the time I call there customer support department I have to tell them how to do there job... very frustrating.

Minpunten:

Our company purchase Ring Central thinking it would save us money by consolidating the phones and webinar. The lines are horrible. When you call someone, there's a delay then you hear your own voice in the background as you are speaking and you are talking over your caller too!

Scott
Managing Director in VS
Human Resources, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Works as a general business communication tool

3,0 6 jaar geleden

Opmerkingen: I have used all of the PM tools on the market including Asana, Basecamp, Slack, etc. Glip works just fine for most communications, but I have yet to find a solution that eliminates internal emails. To me, most of these tools, Glip included, just adds another place to go for information. I am a Google user, and my computer relies on Google for most of our software and communications. That said, I feel that Glip, like Slack and others, is just another tool for communications. Find one you like and use it. Now that Glip is part of RingCentral, they are starting to have better connectivity between the two, but without dedicated utility training and advice, I don't know how long that is going to last.

Pluspunten:

Keeps track of communication communicates with google... calendar Part of RingCentral

Minpunten:

Not fully integrated into my work day or workflow adds another communication tool

Rushang
Manager in Verenigde Arabische Emiraten
Detailhandel, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer
Bron: SoftwareAdvice

Good follow up software

5,0 5 jaar geleden

Opmerkingen: Before using Glip, it was difficult to send messages and communicate across the company. Sure we had email and text messages, but there was no central hub for us as means to communicate. Emails get over flooded with important and unimportant emails, this software has been useful and I would recommend it to small sized businesses.

Pluspunten:

This software is really good to follow up with employees after given a particular task You can make groups, add attachments and set up a reminder to follow up Includes collaborative document editing, a team calendar, and PDF markup tools.

Minpunten:

Honestly, I have been using glip on a daily basis since 1 year and have not come across any negatives for this software. They could definitely work on expanding the features

Santosh
Database Administrator in VS
Juridische dienstverlening, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Ring central meetings - Reviews

5,0 3 jaar geleden

Opmerkingen: - Overall it is a very good tool available in the market.

Pluspunten:

- Ring Central meetings is one of the efficient tool available in the market to schedule meetings with anyone with internet access - Ring Central meetings is very easy to implement and use - Ring Central meetings is very powerful when compared to many others in the market.

Minpunten:

- The pricing can be more affordable - The support can be more helpful - They can implement more features in the product

Aspen
Aspen
Account Manager in VS
Gezondheid, wellness en fitness, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Easy to hold meetings with anyone anywhere!

5,0 4 jaar geleden

Opmerkingen: Great experience! I use it for work all the time and school!

Pluspunten:

That each person in the office has their own meeting line, so you don't have to make sure that someone else has a meeting scheduled at that time.

Minpunten:

I have a hard time "scheduling" a meeting for future. Typically I just have to schedule it in my calendar, then send an invitation with the dial/join information to those who need to attend. Wish I could schedule straight from ring central!

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Marketing en reclame, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Love this team messaging software

4,0 4 jaar geleden

Pluspunten:

This is my go-to messaging software for teams. Not only is there a free version that you can use, it also has a calendar, notes, gifs, video conferencing and task management built right in. A great all-in-one team collaboration tool.

Minpunten:

It can be difficult to navigate and learn at first, but once you have the hang of it is a daily tool to help you manage your day and communicate with your team.

Amanda
marketing director in VS
Financiële dienstverlening, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

RingCentral Video Great For Virtual Communication!

5,0 2 jaar geleden

Pluspunten:

Great tool. Combines all that a virtual worker needs! Great video features and screen sharing features as well! Love the ability to schedule a meeting and add it to your calendar as well as send invites to those that need to be in the meeting. RingCentral mobile app gives you 24/7 access anywhere you have an internet connection! Having this program on your mobile device is great because you can get up from your computer and know that you can answer calls from anywhere at anytime!

Minpunten:

RingCentral is a great tool. Sometimes the video freezes. If that happens our users just turn off the video and its seems to work great after that. This rarely happens!

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Informatietechnologie en -diensten, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Glip works to foster collaboration

5,0 5 jaar geleden

Pluspunten:

Its easy to use and the layout are intuitive. This helps users feel comfortable with the interface making it more likely to be used. There is sufficient functionality to make it very useful without being overwhelming.

Minpunten:

I wish it had better administrator controls over groups/teams and a high level view of how content is being created in the organization.

Rivka
Rivka
Web Designer/developer in VK
Geverifieerde LinkedIn-gebruiker
Internet, Zelfstandig ondernemer
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Glip is great for small teams!

5,0 3 jaar geleden

Opmerkingen: Glip is great for teams who have multiple projects they're working on, and need to collaborate remotely. It has really been great in helping us organize an collaborate on our projects.

Pluspunten:

I love that I can create tasks, and chat directly on the task so all questions regarding that task is available at a click. IT has a really quick chat feature, so it's great when working on a project with other mebers of your team remotely.

Minpunten:

There are softwares better for task management - I don't love the interface for setting a project up.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Marketing en reclame, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

It works, but I miss a lot of messages

3,0 5 jaar geleden

Pluspunten:

It has a nice clean design, and it allows us to create teams and private chat groups.

Minpunten:

The notifications need work - for some reason, I don't always get notified of incoming messages...often I don't realize I've gotten a message in the desktop app until I look at my phone and see a notification there.

Reactie RingCentral

5 jaar geleden

Hi, Thank you for supporting Glip. We appreciate your feedback and would like the opportunity to help you troubleshoot. Please contact our Support Team so we can investigate why you're not receiving notifications: https://success.ringcentral.com/RCContactSupp