Helpt Nederlandse bedrijven al 15 jaar
bij het vinden van de juiste software
Over Brightpearl
Brightpearl is een platform voor detailhandelsactiviteiten en is nauw geïntegreerd in al je verkoopkanalen.
That includes ERP, CRM, automation, connectors for platforms and other like Shipstation, inventory management like Demand Planner.
Unable to split pick, pack and ship functions when allocating to team members. Operatinally, our team do not do all 3 functions, and so it is difficult to monitor employees productivity.
Reviews filteren (156)
Gebruik
Sorteren op
Reviews filteren (156)
A Great Small to Medium Size Business All-in-One Solution for Customer Relation Management Tool
Opmerkingen: The customer service is truly amazing. [SENSITIVE CONTENT HIDDEN] is definitely a rare breed in the area of marketing referrals. He conducted himself with a great deal of integrity when demo-ing the product for our company.
Pluspunten:
What features I love about this software are the all-in-one solution that provides the ease of accessing customer information in one place. Instead of bouncing from various tabs attempting to retrieve customer specific details, this software collects all the data into one place.
Minpunten:
This software may not be the solution for companies who manufacture products. They do not provide this as an option in their inventory management system.
Reactie Sage
4 jaar geleden
Hi Stacy, Thank you very much for sparing the time to review us. It's great to hear that you love our integrated package. The benefits you describe are a key element of exactly what we designed it to achieve - retail efficiency. We acknowledged that manufacturing wasn't something that we didn't support as well as we could, so we developed our Bill of Materials module which you can find out more about here: https://www.brightpearl.com/integrations-bom/bom-module. Thank you for your kind words about Phil. You echo our own thoughts, and I'll be sure to pass your comments on. Thanks again for taking the time. Tom
Overwogen alternatieven:
Highly Recommended
Opmerkingen: We have been using Brightpearl for about 5 years now.Initial set up was a doddle as we had lots of help with this from the support team.Staff training was thorough and in no way rushed. They made sure we were confident and knew our way around the system before we went live.The support team are very knowledgeable and also very friendly. That's a rare thing these days!The system is slick and very easy to use. Any problems are rare but dealt with quickly.I would recommend Brightpearl to everyone.
Pluspunten:
Pretty slick and easy to use. The support team are amazing!
Minpunten:
No real complaints here. My team are happy with Brightpearl and have yet to raise any issues.
Reactie Sage
vorige maand
Hi there Tom, Thank you so much for your review, we really appreciate it! It's great to hear that your experience has been so positive over the last five years, from how you were able to hit the ground running to the support you've had from our team. Thank you again - here's to another 5 years! Tom (Brightpearl by Sage)
Frustrated
Opmerkingen: Do not jump from QuickBooks to this until you have truly run a lot of tests.
Pluspunten:
I love how this system allows me to have access anywhere and allows many reps to access the accounts.
Minpunten:
I am beyond frustrated with the lack of support and weak reporting from this system. It often has slow days as well.
Reactie Sage
6 jaar geleden
Hi Frankie, Thank you for taking the time to review us. I'm glad to see that you're enjoying Brightpearl's cloud-based benefits. A lot of our customers love the integrated 'all under one roof' aspect of our software and I'm glad this is echoed with you. I'd like to respond to a couple of the other points you raised too: Quickbooks. We have a number of customers who have moved away from Quickbooks to Brightpearl and have found it a great fit so I was surprised to read your comment. Customers like Growers House (https://www.brightpearl.com/expertise/customer-stories/growers-house) and The New Clothesline Company (https://www.brightpearl.com/expertise/customer-stories/new-clothesline-company). I hope the issues you had experienced are now behind you. Support. We acknowledged that we needed to improve our Support response times, so we've grown our global Support team headcount by 40%. This has resulted in increasing the number of tickets with defects being solved by 62%. I hope you're seeing the impact of these changes directly yourself. Reporting. We're continually improving our reporting as we know how much our customers use and rely on it. Over the last couple of months, we've made significant reporting improvements which you can read about in our feature notes (https://help.brightpearl.com/hc/en-us/sections/115000342626-Feature-launches). In a nutshell, many of the reports now download in the background so don't need to waste any time waiting for them. Again, I hope you're finding them useful. Speed. I'm sorry to hear that you've experienced slowness whilst using Brightpearl. The improvements mentioned earlier will help, but generally speaking there are a number of factors that could account for speed issues. I've had a word with our Support team who have advised that you've not raised any speed issues with them to date. Speaking to them would be a great first step. When you do, it would really help them if you could indicate instances where speed was reduced and what you were doing at that time. You can contact them here: https://www.brightpearl.com/contact-support. Thank you again, your feedback is important to us. Best wishes, Tom Brightpearl
Inventory Planner
Pluspunten:
Inventory Planner is a great tool to help with forecasting. It tells you what to purchase and when to purchase using its advanced forecasting tool. This really helps our team to never over or understock. It’s easy to import and export purchase orders and then forecast using the tool. It makes it easy to track inventory and lets us know how much to stock of each bundle. The product is so user friendly and easy to understand.
Minpunten:
Would've liked quicker issue resolution with customer support
Reactie Sage
2 maanden geleden
Hi there Danielle, Thank you so much for taking out the time to review our sister product and forecasting app, Inventory Planner, we really appreciate it! It's great to hear how well Inventory Planner is helping you keep control of your stock and forecast, and how user-friendly you find it. Amazing! Thank you again, Tom (Brightpearl by Sage)
I cannot recommend Brightpearl enough!
Pluspunten:
I cannot recommend Brightpearl enough! The software has transformed the way we run our organisation. It provides everything we need to operate our eCommerce business effectively and efficiently. Their innovation/product roadmap caters, certainly in our case, to current trends and requirements. We currently use the system to manage our sales channels of 4 separate B2C Bigcommerce websites, 2 eBay stores, 10 Amazon stores (2 subsidiary businesses with 5 EU Amazon stores each) and manual telephone sales. We have 4 channels brands, which is where Brightpearl brands paperwork and emails differently for each company. It all works as one would expect, orders download and are aggregated ready for picking and shipping, inventory is updated across all sales channels, as sales occur and purchase orders are received, and accounting is updated at each point providing a real-time picture in a myriad of dashboards and reports that can be as detailed as needed. Brightpearl support is also excellent with most cases being resolved in less than 4 hours.
Minpunten:
I find very little to dislike about the software. It serves all the needs we currently have and know that there are elements such as automation that will prove to be useful at some point in the future.
Reactie Sage
3 jaar geleden
Hi James, Thank you for you wonderful feedback. It's great to see the huge impact that we've had on your business over the last eight years. Thank you too for your big praise of our Support team, your experience of them is very much in line with their mantra so I'll certainly be sharing your feedback with them as I know they'll appreciate it hugely! Thank you again, Tom (Brightpearl)
Overwogen alternatieven:
A work in progress
Opmerkingen: Finally, we have been assigned our TAM, [SENSITIVE CONTENT HIDDEN]. We had a 30-minute phone call scheduled to go through some issues that end up lasting almost 2 hours. During that call, he brought in other resources to help us understand where our issues are and areas of the software we need to keep an eye on. We have a lot of work ahead of us to get our account back on track, but we finally have someone to guide us on how to fix and prevent the issues.
Pluspunten:
Brightpearl is the only software on the market that has truly combined all technology necessities of e-commerce into 1 platform. That includes ERP, CRM, automation, connectors for platforms and other like Shipstation, inventory management like Demand Planner
Minpunten:
The drawback for us and our situation is that when you combine all of the systems into 1 it can be pretty complicated. The reason this is a con is that Brightpearl doesn't have partnerships with 3rd parties that make a living off of implementation and customer success. Instead, Brightpearl manages 100% of the process. Our first 5 months have not been great because we are not proficient at utilizing the software. When we've asked for help they have been simply telling it is a you problem, not the software, but no guidance on what we should be doing. Instead, we just learn to live with the issue because we have nowhere else to go for help since no partners exist. We are supposed to have a TAM, technical account manager, for the first year, but we only had one for the first 3 weeks.
Reactie Sage
3 jaar geleden
Hi Nick, Thank you for your review. We always appreciate feedback from our customers. We acknowledge that keeping our success, support, and implementation teams in house isn't something that is commonplace in the market, but control over the quality of our support services and is very important to us hence we don't out-source them. Similarly the value for money that our customers receive from our fixed-price implementation, and all inclusive online training and support services isn't something that we would wish to limit. I'm sorry that you don't feel we've supported you sufficiently until recently though. We will look into this internally and see what happened. However in the meantime it's great that you've touched base with your Technical Account Manager. I have no doubt that with him in your corner, your issues will be swiftly behind you. Tom (Brightpearl)
Overwogen alternatieven:
Great tool for a small-mid sized fast growing omni-channel consumer goods business.
Opmerkingen: We really enjoyed working with everyone involved in the project of setting up Tekla at Brightpearl. All the way from the sales to the final handover - and now ongoing customer success. The team at BP immediately captured the essence of the challenge we presented to them with our previous ERP-stack, and they managed to set up all the right questions needed to be tackled. Besides the on-point grasping of the challenges to be solved, we felt that the process throughout the implementation was smooth, and with constant dialogue with Anthony, our point of contact, we were in good hands. The main issues we faced with our old stack was weak inventory, order and supply chain management. All of that are now elevated to a whole new level, and we feel that we have a robust ERP engine that we can grow with for many years to come. Overall, we are super happy to have implemented Brightpearl, and can only recommend others to do the same.
Pluspunten:
We now have a product that solves our needs. It is simple to use, yet complex, so that we can grow a lot within it. It was quick to implement, allowing us to benefit from the elevated toolbox immediately.
Minpunten:
Some elements of the UX/UI and functionality are clearly outdated and needs a revision. Also, it feels that they are stuck within old workflows that should be optimised. I think this is a common issue in enterprise ERP and something that will improve over time.
Reactie Sage
3 jaar geleden
Hi Kristoffer, Thank you for sparing the time to review us - we really appreciate it. We're really pleased that we meet your needs so square-on and that you've had such a great experience at all the stages along your journey so far. We're super-happy that you're a customer too and we really appreciate your recommendation. Tom (Brightpearl)
Good Product would recommend
Opmerkingen: Good
Pluspunten:
Automation, Accuracy & Speed. The cloud based solution gave the business felxibility during the pandemic
Minpunten:
Limitations to managing back orders during pandemic
Reactie Sage
vorig jaar
Hi Robert, Thank you so much for taking the time out to recommend us! It's fantastic to hear that Brightpearl is benefiting your business in so many ways, especially during the pandemic! It's also great to hear that you had such a great experience with our Sales team, I know they go all out to ensure that businesses are going to get what they need from us before they sign with us - it's our transparent approach and I'm pleased you rate it so highly! Thank you again, Tom (Brightpearl)
All in One Ecommerce Software
Opmerkingen: All in one eCommerce solution, helped us consolidate 4 software programs into 1 integrated app. Great for small to medium size ecom companies and those wishing to grow rapidly by automating routine processes and tasks. Saves us hours each day with automation and syncing of orders and inventory to multiple channels.
Pluspunten:
Multi-Channel inventory sync, accounting is integrated with the order fulfillment, CRM, and most of the functions you need to run a growing eCommerce business. They issue updates, bug fixes, and new features every few weeks. The software has come leaps and bounds forward in the past 2 years to become more stable, less buggy, with better automation and features. Nice to have all business functions located in 1 software rather than 5 different systems that constantly need synced and updated. Cloud based so you can work anywhere.
Minpunten:
As a US retailer there are a few UK oddities in the software but these are quickly being updated and changed to fit the US market. Customer support has also been improving since we started, but could be quicker to fix problems/ issue updates at times. They don't seem to understand at times that when something is broken, we can not run our business at all till it gets fixed. Some additional features and add-ons are not included in the base price of the software. They would be nice to have available but the price could get very expensive quickly and be out of budget for a small business. Would also like to see a quick way to back-up 'all' the data from the cloud locally in case of emergency or we needed it for another process. You can export data files and reports currently, but not the entire database at once.
It's good enough to run my business on
Pluspunten:
Brightpearl is both multicurrency and multi warehouse which is key to my business. It's easy to achieve this without heavy training.
Minpunten:
I dislike 2 things. I need multicurrency journeys and they don't supply plus the report writing is complex and difficult to customise.
Reactie Sage
6 jaar geleden
Hi Justine, Thank you for sparing the time out of your day to review us. We love to hear from our customers, so thank you. I'm really pleased to hear that our multi-currency and warehousing functionality are helping you grow your business. It's great that you find Brightpearl easy to navigate and use too as we designed it that way. We'd like to hear more about your constructive feedback. We provide multi-currency as you've said in your review, but if you need this extended further then we'd really like to hear your thoughts around specifics. Likewise, our reporting is customisable, but if it's not doing what you need, we'd like to explore this with you too. The best way to get this started is to drop a line to your Customer Success Manager and they will schedule some time with you to hear your thoughts. Thank you, Tom (Brightpearl)
Mixed Bag with Areas of Opportunity
Opmerkingen: It's nice to have all your records in one place, but being able to make meaningful use of said data is a large area of opportunity, and it can be done with some substantial elbow grease. It's good for smaller companies, but larger companies would be better with different ERP solutions.
Pluspunten:
BP has made some improvements in key areas, such as the removal of purchasing of user slots. (e.g. if you had 10 users, only 4 could sign in at any one time). But there are still areas of opportunity, in terms of better facilitation of accounting, order, and inventory control. That said, it is probably still the most economical, if you want to really put in some elbow grease vs. other ERPs.
Minpunten:
Needs substantial improvements in reporting inventory and accurately pulling proper reports for tax accounting and other accounting, as well as aiding in projecting units to order per quarter/season. Basic functionality is fine, but could also be improved, as much of the panel is very Web 1.5. Really meant for smaller companies, and not larger complex ones.
Reactie Sage
6 jaar geleden
Hi there, Thank you for taking the time to review us. We're always pleased to get feedback from one of our customers. I'm pleased you're enjoying our updates to the platform. We're always looking to improve and feedback from users such as yourself is invaluable in assessing this. Regarding your comment on Brightpearl being primarily suited to smaller companies, many of our customers are large businesses who have grown on Brightpearl and find our platform scales with them. Others join us as such as are impressed with the flexibility. We would really like to explore the areas for development you mention. I would recommend dropping an email to your Customer Success Manager and we can get the ball rolling. Thank you again. Brightpearl
Excellent for multichannel businesses
Pluspunten:
Brightpearl is a great tool to sell products via lots of channels. It is easy to use and has powerful APIs which we've used successfully for our own integrations. It has kept up with our rapid growth over the past 5+ years and we'd recommend it to a business in a similar situation.
Minpunten:
The accounting section of Brightpearl meets the minimum requirements but has not really progressed for some time and is behind other tools. It does the job but if you have complex accounting needs you may need a separate accounting tool.
Reactie Sage
2 jaar geleden
Hi James, Really appreciate you taking the time to review us, thank you. I'm really pleased to hear that you're growing so well with Brightpearl and it's great to hear that you're making use of our open API with your bespoke requirements. Just on your feedback on our accounting functionality, our in-built accounting functionality does the essentials, however for our customers who want something extra, or prefer to keep their existing relationships with other accounting specialty services, we offer direct integrations into Quickbooks, Xero, and Avalara, plus more to come! You can see them here: https://www.brightpearl.com/integrations/accounting. Please let us know if you'd like more information on how these are setup. Thank you again, Tom (Brightpearl)
Support is very slow
Opmerkingen: I like the services they provide but again, their team is very slow to find solutions when something happen to go wrong with their system.
Pluspunten:
I like that it is very easy to navigate and the ability to centralize all inventory from multiple warehouses and vendors is critical.
Minpunten:
Their support is very slow to get an actual solution. Recently I had to provide examples with every single about the issue we were encountering almost as if I were doing the job for them. The longest they left me without a single update about the issue was 5 days and for the answer to be very simple and could have been resolved immediately if the correct person was in touch with us to begin with. Another solution to this would have just been to provide your team with this knowledge so that the problem would have not grown to what it is.
Reactie Sage
9 maanden geleden
Hi Jessica, Thank you for your feedback. I fully appreciate that from your perspective, our approach may seem slow - however, with a platform offering functionality as broad as Brightpearl, we need to be sure that we fully understand the issue being raised and in some cases need examples of what has occurred in order to diagnose it properly. In this case, as soon as the issue was understood (after you kindly provided examples), the first agent you spoke to escalated it to a senior colleague who was able to give you the help you needed. I'm sorry that it took longer than was expected, but I'm pleased to hear we got you the help you needed. Thank you, Tom (Brightpearl by Sage)
Warning! Implementation very expensive, Lots of Bugs, Brightpearls server continues to crash, http://status.brightpearl.com/history
Opmerkingen:
Here is Brightpearls Status report in the last few consecutive days only.
These are the ongoing problems they have and it really effects your business.
http://status.brightpearl.com/history
Brightpearl.com Website Unavailable
This incident has been resolved.
Nov 14, 09:30-09:40 EST
Affected performance EU
This incident has been resolved.
Nov 14, 05:13-06:53 EST
Delays in order downloads via the API to external integrations
This incident is now closed. All external integrations are functioning normally again. If you have any further issues, please contact Support. We are very sorry for the disruption caused today and will post a full post-mortem here in due course.
Nov 11, 12:21-23:11 EST
Log-in Unavailable US East
We can confirm that this incident is now fully resolved. A full post-mortem will be posted to this page as soon as it's available. Subscribe to the page or this incident for updates.
Nov 11, 12:42-20:38 EST
Degraded performance on EST server
Everything now seems back to normal. We're sorry for the disruption.
Nov 10, 16:50-18:35 EST
[Scheduled] Scheduled Maintenance (US Accounts) : Nov 5, 2014
The scheduled maintenance has been completed.
Nov 5, 04:00-06:00 EST
Issues with importing and exporting within Brightpearl
We believe this issue has now been resolved for the errors seen importing and exporting data from Brightpearl. We do apologise for this issue occurring and the disruption to your business. If you have any further issues please contact [email protected]
Nov 4, 07:39 - Nov 5, 04:37 EST
[Scheduled] Scheduled Maintenance (EU Accounts) : Nov 4/5, 2014
The scheduled maintenance has been completed.
Nov 4, 19:00-21:00 EST
Log-in Unavailable US East
All EST accounts are now functioning normally. We're sorry for the brief interruption.
Nov 4, 16:26-16:44 EST
Affected performance EU
We apologise for any disruption caused to your business by this.
Pluspunten:
Will edit the review when I have something positive to say.
Minpunten:
Brightpearl has lots of Bugs and the server always has performance issues. I know there are positive reviews but I am simply stating the facts Just read the apologies in the last few days. Please be careful.
Cracks showing but nothing is perfect.
Opmerkingen: I have developed my business starting in 2011 with 1 staff member going to 10 staff today. Brightpearl overall is fantastic value for money given the extent of what it can offer an eccomerce company. However small unpolished aspects and glitches are now starting to cause real and serious problems for the efficiency of the business with the level of sales we are processing. Missing payments and orders which disappear and important details in the multi channel offerings which are missing paint the picture of a job not quite finished by the developers. Immensely frustrating when the supprt team offer no fixes to our problems. The bigger we grow the more severe the consequences of their bugs and issues. The support teams needs massive investment to keep up with brightpearl growth. Overall I would rate it 3 stars but it sounds like there isn't much that's better out there.
Pluspunten:
Value for money. Versatile easy
Minpunten:
Support needs investment. They need to take responsibility for their bugs and issues
A comprehensive back office system for a wholesale business
Opmerkingen: We have used Brightpearl for nearly four years now. It was probably more than we needed initially but we decided it was worth the investment to carry us through early business growth. It was, and from set-up it has been the backbone to an 8x increase in turnover. As a distributor, our large wholesale orders (hundreds of lines) sometimes test the capacity but that has been continually improved. Having the API and being able to integrate with Manifest for taking orders online was a huge efficiency for us, and are now looking forward to a possible integration with a barcode system. In general support have always been very efficient. We have never had to leave any issue or request 'unsolved' which is good to say after four years, and I have appreciated that support tickets get escalated promptly where necessary to get to a practical solution quite quickly.
Pluspunten:
Very comprehensive
Minpunten:
Sometimes feel it's geared towards ecommerce more than wholesale
Easy to use and gives us all the necessary functions we need to run our online store
Opmerkingen: Bright Pearl gives us an easy way to handle our daily shipments as it is easy for us to collaborate across our different departments and integrate with all of our softwares.
Pluspunten:
It gives us the ability to have a total overview of all our shipping activities and makes it easy for us to manage a lot of data. It is also easy for us to collaborate across our different departments and makes our workflow much leaner.
Minpunten:
There is so much valuable data in Bright Pearl, but we are not managing to create our ideal dashbord in the software.
Reactie Sage
2 jaar geleden
Hi Toni, Thank you for your review, we really appreciate hearing from you. It's fantastic to hear that you're getting so much control over all your data and running your online store resulting in more efficient workflows. On your point on creating the dashboards you need, we have a few options - one of which I'm sure will work out great for you. I'll get your Success team to run you through them. Thank you again, Tom (Brightpearl)
Fantastic easy to use platform, constantly being updated and improved,.
Opmerkingen: We are a multi-channel retailer with a physical shop, two magento e-commerce sites, ebay, and email/phone sales and have been using brightpearl for coming up to 4 years. Brightpearl combines all of these channels with ease and fluidity into one order processing/stock management/accounting system. It is very easy to learn with a multitude of useful features, and new features being added monthly if not weekly. There is no way we would have been able to expand as a company without brightpearl, and it streamlines a huge number of processes, enabling previously very time consuming tasks to be carried out quickly and easily but much fewer staff members. Being an online service means we are all able to work from home, or on the go.
Pluspunten:
Versatile, simple to use, efficient
Minpunten:
Being cloud based means the service does drop, however this is irregular and infrequent
Good Reliable System
Opmerkingen: Good service and communication. Advise them of improvements required, hopefully implemented.
Pluspunten:
Reliable Platform, good for stock management and links up well to our websites.
Minpunten:
Back end needs updated and reporting could be improved.
Reactie Sage
2 jaar geleden
Hi Dean, Thank you very much for your review, we love hearing from our customers! I'm very pleased to hear that your business is doing so well on Brightpearl. Just on your feedback on our reporting functionality, we have options for our customers who wish to go beyond our core reporting, I'll ask your Success team to reach out to you about Brightpearl Analytics. We'll look out for your suggested improvements. Thank you again, Tom (Brightpearl)
Good company with great support
Opmerkingen: Brightpearl helps us manage our business and deal with managing stock and customer orders effectively.
Pluspunten:
The support we are provided is really good and the staff is always knowledgeable.
Minpunten:
Sometimes it is lacking functionality and is limited in off the shelf api connections.
Reactie Sage
2 jaar geleden
Hi Stan, Thank you for your review! It's great to hear how Brightpearl has helped you manage your back office operations so well and how we support you too! Great to hear! In terms of the functionality and API connections, it would be great to drill into this further. I'll ask your Success team to reach out. Thank you again, Tom (Brightpearl)
We'd be lost without Brightpearl
Opmerkingen: We've used Brightpearl for a number of years, over that time the functionality has grown hugely and positive changes continue. We're an International Schoolwear business and we really couldn't function without Brightpearl. We supply customers all over the world and Brightpearl allows us to manage our sales, stock, accounts and ecommerce system efficiently keeping all our information upto date. It's fairly intuitive to use and easy to teach to new employees.
Pluspunten:
Intuitive and easy to use.
Everything in one place
Opmerkingen: Brightpearl really helped us consolidate many functions of our business in one place. Stock management, invoicing, accounts. Also f you want an online solution that can easily tie into your online store (we use Shopify) then i would recommend this.
Pluspunten:
Mostly the fact that it's online and is generally pretty easy to use
Minpunten:
When things go wrong it's not always easy to find out how to fix the problem
Brightpearl Review
Opmerkingen:
I've now been using Brightpearl (BP) for just under a year and I have found the system slick and modern. The ease in which you can import and export data from excel is amazing and saves so much time.
Entering sales orders is quick and easy as we are able to run Shiptheory through BP and link to our carriers. We are also able to link our website to BP allowing sales orders to be placed on line and go straight onto the system.
What I particularly like about BP it is never standing still and new ideas are always emerging, the new multi currency feature will be really useful for our company.
The support system is good and the personnel are helpful, efficient and reliable.
We have just renewed our package for next year. Great system.
Pluspunten:
Importing and exporting via excel
Brightpearl keeps us on track
Opmerkingen: We have been with Brightpearl for a couple of years now, and the recent upgrades have seen some very useful features making it an easy software to use and increasing its value to our company. The bank feed allows for ease of matching transactions, while there are many inventory options, including multiple currencies. We wouldn't use any other software.
Pluspunten:
Ease of entry and customability
Minpunten:
Am still learning much about the software, its a shame that the support is in a different timezone
Good software
Opmerkingen: Good.
Pluspunten:
Stores all the information you need for customer orders.
Minpunten:
Ticket system could be a bit more user friendly.
Reactie Sage
3 jaar geleden
Hi Becky, Thank you for your review. It's great that our order management ticks all the boxes for you. We'll reach out to you about your feedback on our ticket system as we'd like to explore it further. Thank you again, Tom (Brightpearl)
