Text-Em-All reviews

Excellant Service!

Opmerkingen: We are super busy ! Our offices are open 8 am - 5 pm but we have folks working all over the state at all times of the day and night, Call em all allows our staff to communicate with high volumes of folks at all time quickly and efficiently with out even having to have lift a phone!!

Pluspunten:

I love that we can set up calls and texts days in advance without the worry of forgetting! Very convenient way to communicate with all of our associates all times of day no matter where we are at or what we are doing!

Minpunten:

I only have great things to say! I have not had any trouble with the program at all!

Extremely fast.

Opmerkingen: Flexible, reliable and secure software.

Pluspunten:

I was happy to learn that this software could be applied on my industry. Rumors had it that it's all about healthcare businesses. I beg to defer since Text-Em-All has worked perfectly well for me. It makes work easy and enjoyable. Am glad for the easy to use dashboard. Real time notifications and quick response. Try it and implementation will be smooth for you.

Minpunten:

Everything is great about Text-Em-All. Their terms and conditions are favourable and easy to follow. No challenges.

Test Em All....just okay....

Opmerkingen: We tried it for about a year and decided it was not for us.

Pluspunten:

We liked that we could purchase texts in smaller increments.

Minpunten:

We did not like that the text messages look so automated and impersonal. That is why we switched to Text Request.

Call-Em-All Integration with F1

Opmerkingen: We switched from using a software called MoGiv that did not handle a big issue well. The integration MoGiv had with F1 was sloppy at best, but most of all the support received when issues were had was minimal and not clear. We were down for two months at one point with no information as to why this issue had happened and we were continually told that they were just, "working on it".

Pluspunten:

CEA is used mainly for texting our congregants. With this integration, you have to keep your groups in F1 updated, as they import into CEA and can be pulled at any time. After the initial connection with F1, it imports your groups but as you update the groups in F1, it will update them in CEA. The experience of creating a text broadcast/campaign is so easy, they literally walk you through step-by-step instructions. We not only enjoy the broadcasts, but the ability to follow up to replies sent from our congregants is huge. When people have questions, we can reach back out to them and let them know if we have answers to their questions/requests.

Minpunten:

The only con about this software is that initial set up of messengers (people who can use the software) was a little confusing, but after time I understood what it took to create the accounts correctly.

Great for churches!

Opmerkingen: I'm utilizing CEA at my church in the following ways. 1) We send out a short (30-40 second) devotional every weekday morning from our pastors that we record ahead of time. We have had a very good response with this and have many people subscribed who don't even go to our church! 2) We send out vans to pick youth up in our community for our midweek youth group and use the texting features of CEA to send RSVP texts that the kids reply to so we can plan our van routes. 3) We use both calls and texts for special announcements we need to get to our congregation quickly. These include emergency prayer requests, weather cancelations, important reminders, etc. Overall, CEA has been a great service for us and we don't regret anything about signing up with them!

Pluspunten:

The flexibility that Call-Em-All offers is stellar! The ability to survey your call recipients is great. If you do the subscription, having the ability to send unlimited calls and texts and not having to be concerned about how many credits you're using is a relief. I think the price is very reasonable also.

Minpunten:

I have used another texting software solution that had an accompanying app that was very nice. I wish CEA had one that you could receive notifications of replies to your text broadcasts and quickly send a reply of your own back. It would make the conversation ability of the software much easier.

Easy fast robocalls!

Opmerkingen: It's a very nice platform, very versatile, and no complaints!!!!

Pluspunten:

IT's quick and easy to setup a robocall to my employees. It helps me get the word out easily and efficiently!

Minpunten:

I think that there should be a way to change the recording for a scheduled call. If you have already set it up, you have to cancel and redo it to change the recording.....this is dumb

review

Opmerkingen: We use the system daily to stay in communication with our church family. We send out encouraging messages as well as important prayer requests, schedule changes, reminders, updates, and more. This helps us stay connected with each other every day.

Pluspunten:

Helps us communicate quickly and easily to send updates, reminders, and more in an easy to use fashion.

Minpunten:

Some mobile users like to receive a voicemail instead of a text. It would be nice to have an option to switch them to voicemail instead of text, with text being the default. We are able to work around this by sending a separate voice only message to those few numbers who want a voicemail instead of text. We like the new feature that allows you to select the previous voicemails so we don't have to call in to record a second message for these recipients.

Call Em All is fantastic for busy recruiters

Opmerkingen: Call Em All is fantastic. Just last week we had a huge snow storm that shut down a lot of the businesses. We were all working remotely that day. This software allowed us to notify all the employees at once to let them know we were closed and not to report to work.

Pluspunten:

I love that we can contact all candidates at once with job openings, or important information regarding business operations. It saves so much time instead of having to make calls, and sending out text messages individually.

Minpunten:

No cons, the software has worked very well for us.

Excellent Service

Opmerkingen: My company uses the service to send messages out to employees letting them know they if a certain document needs to be turned in that has expired or if they are eligible for benefits. Our safety department also uses the software to keep employees up to date on training.

Pluspunten:

Ease of use Convenience factor User Friendly

Minpunten:

Limited characters when sending out a text, but I'm not that's not your rule

Call-Em-All good communication tool

Opmerkingen: My overall experience with Call-Em-All has been good, this is a tool we use to get in contact with teammates all at one and without the hassle of picking up the phone and talking to people individually.

Pluspunten:

What I like the most about this software is the fact that I can reach my teammates without having to pick up the phone, is easy and convenient.

Minpunten:

I haven't had any issues with this software when I use it so I don't have anything negative to say about them. Has worked for me and my company.

Great Customer Service

Opmerkingen: We've had great success with Call 'Em All, from adding the text messaging feature to our account, to friendly and helpful staff available via phone or chat to help with any problems (usually user error) we run in to. I would recommend this product to anyone needing to communicate on a large scale to clients and customers.

Pluspunten:

The Call 'Em All interface is very user-friendly. If you are not able to find something quickly, there is always a representative available to chat.

Minpunten:

Honestly, I haven't found anything that I do not like about the software. It's easy to navigate and is formatted nicely for easy readability.

Staff Scheduling

Opmerkingen: Our issues have been minor and were resolved right away.

Pluspunten:

The program allows us to separate our staff by departments and ft/pt/casual positions. We can customize our search pending the shift that needs covering. It saves us so much time and money when it comes to filling shifts and you can do it from any computer or location. It is great for doing fan out call for when you have those emergencies.

Minpunten:

We are in Canada and I hate the exchange rate even though the program saves us thousands of dollars a year.

Use for Emergencies Only

Pluspunten:

The ability to reach everyone by phone and text message within seconds.

Minpunten:

Because we use this software so infrequently, there are some updates that can be confusing when trying to set up at a moments notice for emergency notifications. Not a lot of time to review new features and functions BECAUSE of the type of usage and fear of using the software incorrectly because of this.

CALL-EM-ALL SAVES TIME

Opmerkingen: We use Call-Em-All to inform customers of parts received and repairs completed.
Easy, peasy.

Pluspunten:

In today's fast paced world, Call-Em-All is a breath of fresh air. It is surprisingly easy to use--easier than buying on Amazon! You are led through the process with prompts and only takes seconds to use. The cost is minimal and well worth it.

Minpunten:

I've yet to find any problems with this product. The option to add number individually or download a group is a plus.

Call em all is awesome!

Opmerkingen: It is an awesome software I can use to communicate with the disciples of my church because it’s through text message. And yes there are apps like Facebook that you can communicate with many people at once however not everyone has or check their Facebook at all times. And with text everyone gets the message!

Pluspunten:

It is very user friendly and easy to navigate when scheduling a broadcast

Minpunten:

Sometimes the broadcasts are a couple of minutes later than the time I scheduled

Perfect for quick communications

Pluspunten:

Everybody reads their text. Text-Em-All ensure that when I need to communicate with my church...it gets to them. LOVE it.

Minpunten:

Im sure there are shortcomings, but so far I have found them.

Best return on investment!!!

Opmerkingen: It has been a huge time saver for my office staff. We can send texts and calls for open shifts and my staff can spend their time filling requests rather than being on the phone all day trying to reach staff individually. I love this service.

Pluspunten:

Easy to use. Cuts staffing time in half. Employees call us rather than us calling them.

Minpunten:

No cons. The format is simple. I wouldn't change a thing

Great Service that saves time and improves communication.

Opmerkingen: Communicating with all residents in a senior living community.

Pluspunten:

Ease of use, makes communicating with everyone a breeze.

Minpunten:

We like everything about it. There are no cons.

Tracy, Public Library Administrative Assistant

Opmerkingen: We used to call patrons when their materials were available, but it was a tedious and manual process. Using Call-Em-All frees up staff to interact with and assist more patrons.

Pluspunten:

Call-Em-All is easy to use and quick to set up. Start to finish is only a couple of minutes.

Minpunten:

It conflicts with the Do Not Call registry, so those patrons will not be contacted.

Update

Opmerkingen: Mu overall experience with Call-em All is definitely positive and I would recommend them.

Pluspunten:

It is a real time saver, making numerous calls with little effort on my part. I use it daily to contact hundreds of contractors using very little time on my part.

Minpunten:

I'm not sure that I like the updated version as much as the previous one.

Making multiple calls without losing your mind!

Opmerkingen: Before CEA we were making hundreds of calls by hand, listening to endless voicemail recording. It was painstaking. CEA takes the pain away!

Pluspunten:

That we are able to create groups and adjust(adding/deleting)as needed.

Minpunten:

When using a previously sent text group message I am not able to use the "reuse this group" feature that is available on the voice messages. I have to go thru a few steps to reuse a saved grouping that is inconvenient at times.

Call Em All

Opmerkingen: the ease of call outs and the time to do them

Pluspunten:

the ease of calling and texting to more EE at once insread of calling each one individually.

Minpunten:

i would like to see in the setting of having the option to set the number of items on a page instead of having to adjust each time. ie. on the home page the broadcast having only 10 per page or conversations same thing

super easy

Opmerkingen: Saves us time and money. Makes it easy to communicate with our patients

Pluspunten:

We have been using Call-Em-All for many years. Great service and easy to set up calls and texts.

Minpunten:

we dont use the service on our phones to set up mobil calls

Call-Em-All evaluation

Opmerkingen: Other mass texting companies have not met our expectations like Call-Em-All has! The ease of usage, expedited recipient notifications and Spanish symbols recognition is a must for our need and all are provided by this company. I've very satisfied and recommend this service to everyone I speak with.

Pluspunten:

Ease of use and speed. Immediate receipt for recipient!

Minpunten:

There is nothing to dislike about this software.

Great service

Opmerkingen: We have had a great experience with Call Em all

Pluspunten:

Very easy to use and easy to add clients into and do the calls and texts

Minpunten:

We really don't have any cons in regards to the software.