SurveyMonkey Apply reviews

Great Product, Great Price, Wonderful Customer Service

Opmerkingen: We were able to streamline both our application process as well as the 2 year grant cycle process so it is all in one platform from application through review and then any subsequent reporting requirements of our subgrantees.

Pluspunten:

I liked how the implementation specialist was willing to answer all of our questions and work with us on our incredibly complex process to make sure our end product met all of our needs.

Minpunten:

There are a few features we wished it had, but we understand our application process is far more complex than most organizations.

My review SurveyMonkey Apply.

Pluspunten:

"User-friendly interface: SurveyMonkey Apply has a clean and intuitive user interface, making it easy to use for both applicants and reviewers.""Customizable scoring system: The platform allows reviewers to customize the scoring system based on their grant requirements and provide detailed feedback.""Progress tracking: Reviewers can easily track their progress and manage their workload by seeing which applications they've reviewed and which are still pending.""Collaboration: The platform allows for collaboration among multiple reviewers, providing consistency and accuracy in the scoring process.""Time-saving: SurveyMonkey Apply automates many of the manual processes involved in grant management, saving time and increasing efficiency."

Minpunten:

"Learning curve: While the interface is user-friendly, there is still a learning curve involved in using the platform, which may take some time for new users to get used to.""Limited customization for the application form: While the scoring system is customizable, the application form may not be as customizable, which can be limiting for some grant programs.""Limited reporting functionality: The reporting functionality of SurveyMonkey Apply may be limited compared to other grant management tools, which can be a drawback for some users.""Cost: The platform may be costly for smaller grant programs or organizations, which may not have the budget to afford it."

SurveyMonkey Apply

Pluspunten:

I would say its robust data analysis tools

Minpunten:

It can be very expensive if you need to use its advanced features. It also has limited survey design options

Great product when you put in the work

Opmerkingen: Overall, its a great software and perfect for what our organization needs. However, not everyone has an easy time understanding the back-end (which takes time and effort to learn) and that can put a lot of work on the few people that have learned how to use the software.

Pluspunten:

This product is great for the end user: looks great and easy to use for users applying for grants.

Minpunten:

The back-end can be tricky to learn and can take a lot of effort to understand. It's not the most intuitive software.

Survey Monkey a attractive, dynamic data collection

Opmerkingen: My overall experience with survey monkey is awesome. I have completed several surveys in past months.

Pluspunten:

As I stated above survey monkey is a simple attractive data collection interface. It is very simple to use. Name, interface is quite very unique and impressive.

Minpunten:

Nothing is negative for this software. Its very cool site.

survey your project

Pluspunten:

this app is very simple to use and make survey from people to decision on one matter that needs

Minpunten:

no least in this app because is very easy to use

Survey Monkey Apply

Opmerkingen: Overall experience, I would say that it is convenient and effecient in collecting data and in registration. If you want to know more about something, you can use it so it will be easy on your end

Pluspunten:

In my job, I can say that it is very helpful and convenient to use this app as we can easily collect all the information or data

Minpunten:

In terms of the survey, some people are having a hard time and as it can have a lot of results but limited number of survey questions.

Information Hub

Pluspunten:

Tremendous amount of information gathered easily.

Minpunten:

Needs a little but more creativity on the survey colors and looks.

Manage your candidates applications and more with this tool

Opmerkingen: You can save time, but maybe not money

Pluspunten:

You can easily manage applications with this tool and select the better candidates with a few clicks

Minpunten:

They're not clear with the prices, you need to watch a demo to know the prices and that's not cool

Survey Monkey.

Opmerkingen: I have had a pleasant experience with survey monkey apply and will be using it more.

Pluspunten:

I am able to collect all the feedback I need for my business by using this software to screen responses.

Minpunten:

to upgrade your plan or account you have to pay for this feature, and it can be difficult to cancel the subscription.

A great system, but with significant flaws

Opmerkingen: I've generally found the SMA team to be very responsive, but on raising the issue regarding the new reporting tool I have been very disappointed to have not heard back from our [SENSITIVE CONTENT HIDDEN] or our FR transition manager.

Pluspunten:

SurveyMonkey Apply is a powerful application management system. It is used across our education to administer the application and review process for public grants, fellowships, and competitions. Each programme can be customised to a high degree, and automations can be built in to ease administrative burdens for repetitive tasks. The application itself meets web accessibility standards, and both our applicants and reviewers find it to be intuitive.

Minpunten:

Recently, the reporting and data export tools were significantly redesigned. In doing so basic capabilities were removed that has resulted in chaos for our administrators. Specifically, the Applicant and Reviewer data has been separated in a way that makes it impossible to retrieve and merge data from these different parts of the application process in a single report (as was previously possible). In practice this means that I am unable to produce a spreadsheet that combines both the application title and value of the grant requested with the average reviewer score: a fundamental and serious limitation. I reached out to the Customer Service team to query this change, and it was suggested that administrators would have to run two reports and merge them in Excel after they've been created. Unfortunately, as anyone who has run similar programmes would know, there is rarely time to undertake even this basic level of data wrangling. The system is, for our purposes, no longer fit for purposes, which is a shame as it previously functioned very well.

Great product - not well known in the performing arts application world.

Pluspunten:

The flexibility that we had to customize our entire application process from beginning to start. I like that we have the ability to build our things on our own but we also get some hours each year with an implementation specialist where we bounce ideas off that person to help solve different questions as they arose. Each year we use this system, we have the ability to get more creative with defining our process to meet the needs of our reviewers and applicants.

Minpunten:

That we cannot have our reviewers see applications in more than one stage if they are not reviewing - this is a HUGE hindrance for us.

Software Successful for Music Program

Opmerkingen: We receive over 400 applications annually for our summer programs, which draw gifted young classical musicians from all over the world. Apply offers us an affordable, easy-to-manage solution for hosting our application, comprised of a written questionnaire and video submissions. While we utilize a breadth of features on the application side, our review side is much simpler - we do not use the rankings, scales, or comments - we've set up the system so the reviewers can view the application material, and that's it. We've used the software in the last five application cycles, and over the course of that time have seen regular improvements to both the backend and frontend interfaces. Apply even custom-built features for us; when they learned one of our reviewers needed to watch the videos on a mobile device, they customized the platform quickly so he could do so. They expanded the storage capacity, which enabled our applicants to complete the video submissions more efficiently. Overall, we're pleased to continue to use the software into the future.

Pluspunten:

Affordability, backend usability, regular improvements.

Minpunten:

We do not use all of the functionality of the software on the review side, but this isn't really a con - we've been able to figure out a workaround every time.

Horrible User and Administration Experience

Pluspunten:

I enjoy the aesthetics of application management related to the product.

Minpunten:

This product DOES NOT WORK AS INTENDED. It crashes regularly, times out, and overall does not function as intended, usually with DISASTROUS effects for our programs. The new user experience is probably the worst I've seen in modern IT, with a STEEP learning curve that will impact your reviewers and any external stakeholders that you want to utilize this software. Functionally, it is SLOW AS SIN and it takes FAR LONGER than necessary to complete even the most rudimentary tasks. The generated reports are AWFUL and are DIFFICULT TO EVEN USE and once you think you have everything set, the generated reports AREN'T EVEN RELIABLE and contain FAULTY DATA. COMPLETE WASTE OF MONEY. I would never recommend this software to anyone unless I was purposefully trying to sabotage their work. AWFUL PLATFORM!!!!!

So glad we went with Apply!

Opmerkingen: From the day I first met the Apply salesperson, I've been impressed with the professionalism and thoroughness of everyone on the team. Their product functions exactly as they claim, and they work closely with clients to customize each organization's platform. We use Apply for our grants and scholarship programs, and although there are similarities in our use of the platform, they were customized to best fit each time of award program. The help desk is responsive, the on-board team is accessible and explains how best to use the system that they create with your input. One of the great features of Apply is that we, the administrators, can go in and tweak the application, build reports and communicate with our applicants through the system. We've been through onboarding, one full year's cycle of scholarships and grant making, as well as an annual review and subsequent tweaks, and we're in the midst of our second round, and we couldn't be more pleased.

Pluspunten:

Professionalism of staff, ease of use, ability to change our platform ourselves as needed, and the ability to build reports on any piece of data that we collect from our applicants. We even have happy reviewers use the system.

Getting the Good Work Done

Opmerkingen: If it were possible to give more than five stars for customer service, we would. We have had a positive experience with Apply from the start of our build more than two years ago through daily use by our staff, funders, and non-profit clients.

Pluspunten:

Very intuitive, internally flexible (that is, there are typically multiple ways to access a command or list), built with the user in mind, very robust in terms of crunch times and multiple access

Minpunten:

Sometimes I deal with people who like a simple picture and are easily confused by different routes to the same goal, or too many alternatives. Easily dealt with by giving them a specific path to follow, but it took me a while to figure out that occasionally the system can look complex (when it really is just flexible).

An easy to set up process for managing users through a process, but changes are difficult

Opmerkingen: Solved a business problem and got us where we need to be. Long term challenges are still being worked on.

Pluspunten:

Easy to set up a full solution for an application submission and review process. Initial setup with SurveyMonkey was quick and effective. Getting a process in front of our users at a very good value price was perfect for our needs.

Minpunten:

We've had problems with support not responding in a timely manner. Changes that we've needed to make have broken functionality in a few places. Making changes is a tricky process and should be approached with caution.

Master's Program Online Application Made Easy

Opmerkingen: Albany Law School was in a time crunch to get our Master's in Legal Studies application up and online. We gave Apply a tight deadline and they were able to accomplish the task quickly and professionally. The representatives we worked with were knowledgeable about how the product worked and helpful about best practices. We felt confident from day one that we would have a quality application process that would make both us, the reviewer, and the applicant happy. Any time we had questions or wanted to make an adjustment our Onboarding Specialist was quick to respond, often coming up with solutions that were better than we expected.

Pluspunten:

I like how easily customizable it is. We already had an idea of how we wanted things to look and Apply was able to deliver the application questions in the format we wanted. I also really like the automatic emails that can be triggered on an action. That makes communicating with applicants simple. I also appreciate the ability to "assume the role" which makes it easy to understand what the applicant is seeing.

Minpunten:

The only thing that I wish it had was a communication log. However, because emails are automatic, we feel confident that the applicant has received the information we have sent.

Apply for Fund Project Evaluation

Opmerkingen: The software has a lot of functionalities, but it isn't always the easiest to remember where to find some of the options (the combination of different homepage tabs, links, page tabs, and sub-settings). Our group paid for an extra SSO functionality, but since we aren't well-versed in CS, we didn't know how to implement that functionality. There was an expectation that someone on our end would be able to implement the SSO but we did not know what type of person would know what to do and we didn't know what exactly the problem was (it was a lot of middle-manning from the developers to the on-boarding specialist to us and back and forth))--and we still don't have that functionality implemented.

Pluspunten:

There aren't many other options for project evaluations, so we really appreciated the fact that this provided us with an applicant portal to do our work. In the past, we used a spreadsheet to do a similar (but less clean) functionality. We like that everything in the backend is streamlined (emails, reviewer emails, applications on the site, reviews on the site) and clean for each user. The homepage also provides useful statistics that helps us understand how people are interacting with the application.

Minpunten:

As mentioned above, it isn't the most user-friendly, especially for non-technical people. Often I'd find myself poking around the administrative view to find one specific setting that was buried a few clicks into the page. I'm not sure if it's a language challenge (i.e., an option could be labeled more clearly) or if it's a flow design challenge, but it's not always the most intuitive.

Beyond Grants

Opmerkingen: We elected to use the software for a marketing competition, rather than building our own custom site. Apply was able to do a lot more than I expected for an off-the-shelf software solution. I'm sure there are features that we haven't even discovered yet! The service was great - they explained everything very well and were always very patient - which was very much appreciated since it was the first time we were using their software, and the first year we were putting on our awards show.

Pluspunten:

How turn-key it is, and how it makes it easy to judge online.

Minpunten:

There are a lot more bells and whistles than we probably need for our competition, and there wasn't a way to pay for all entries at once after you'd entered.

Good application software

Opmerkingen: For local chapter non-profits, this would be the perfect software. For those with national or worldwide level needs, this is not quite there yet.

Pluspunten:

The drag and drop builder feature is very helpful when creating a new application. The reports can be exported for additional needs and users are able to the count of open and completed requests at all times.

Minpunten:

I work for a non-profit that has very specific reporting needs and the support I received when I asked about customizing questions and reporting data was a bit discouraging. I decided to go with another company that already knew what I needed and had prior experience with using existing templates to save me time.

Powerful and user friendly!

Opmerkingen: Apply is a user friendly tool that has the capability to grow with your needs. We used this as a mechanism for potential applicants. It was simple for the end user and as the administrator, I was so pleased at how easy it was to use-- both in creating forms, and running reports. The customer service went far beyond my expectations. She was helpful and readily available-- clear commitment and she worked very hard to make sure that our application was what we needed it to be. She was an excellent teacher who walked me through every step, and therefore providing me with the skills to manage and tweak our system as needed. The customer service is absolutely phenomenal! The analytics were so simple to use. We exported data, ran various comparative and simple data reports and have been able to maximize our data in a way that we were unable to do before Apply. We are still referring back to the original data and have determined ways that we will use the system to update data annually. There are so many options that we have not yet used, but we are confident that as we grow, Apply will continue to meet our needs. We are extremely pleased with Apply! It is well worth the cost and has made our program so much more efficient.

Finally a Solution!

Opmerkingen: I especially enjoyed my Zoom with a very helpful young lady who treated me with great respect and answered all of my questions as she took control (with my permission) of my screen. She then sent me the video and the transcript. I have referred back to it many times!

Pluspunten:

I no longer have to piece mail sections of students applications, sort them, scan them, file them, etc! It's all online! The staff has been amazingly helpful when I have questions! They get back to me right away.

Minpunten:

It's not as intuitive as I would like. I have to dig around for answers sometimes. But the answers are always there!

Saved me this year!

Opmerkingen: We signed up with Apply in September 2015 as we were ramping up to our busiest granting year ever: 6 different grants on offer all with overlapping timelines and different requirements. Ours is not the simplest of granting processes, and Anna, our onboarding specialist, was amazing at helping us get everything set up to work the way we needed. As with all products that aren't specially built for you, there are some things that we wish could work in a different way for our situation, but these things are minor and really are particular to our way of working. Anna and the whole support staff are always able to offer us great guidance on how to use the system in the best way possible, and they are always open to improvement suggestions. I'm happy to say we have made it through the RFP, application intake, review, and award process of 5 out of 6 of the grants so far, and applicants and reviewers have been thrilled with the ease of the process. I can't imagine having gone through this granting season with our old archaic system! So thankful we found Apply! Next year's granting cycle will be a breeze now that we have this all set up.

Easy and Straightforward Grant Application System

Opmerkingen: I have used Apply for an internal grant application. It was a pleasure to work with the specialists from Apply, they were a tremendous help in guiding the process, providing very good training and assisting me in understanding the system. Apply itself is a very straightforward and simple system to operate. Everyone knowing Survey Monkey can work with Apply. As simple as the system may be, it also offers many options to optimize and adapt the system to specific wishes and requirements.

Pluspunten:

Simple and straightforward system that is easy to operate and understand; expert support for developing, onboarding and understanding the system.

Minpunten:

Training needs to be more adapted to the needs of the user. I used a simple application but have been introduced to all aspects of the system.