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Over AbbaDox

DICOM beeldweergave-app voor iPad, portal voor verwijzende artsen, de enige CRM specifiek voor radiologie, cloudgebaseerde RIS PACS en meer.

Meer informatie over AbbaDox

Pluspunten:

Niet beschikbaar

Minpunten:

Niet beschikbaar

Beoordelingen van AbbaDox

Gemiddelde score

Gebruiksgemak
4,6
Klantenservice
4,8
Functies
4,5
Prijs-kwaliteitverhouding
4,8

Waarschijnlijkheid van aanbeveling

9,3/10

AbbaDox heeft een totaalscore van 4,8 van 5 sterren op basis van 11 gebruikersreviews op Capterra.

Reviews filteren (11)

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Reviews filteren (11)

Raul
President in VS
Ziekenhuis- en gezondheidszorgbranche, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

True Partners/Collaborators

5,0 10 maanden geleden

Opmerkingen: A company or product is only as strong as the people behind it. That is what separates Abbadox from other companies we've worked with. It's easy to make promises while trying to sell a product but there are very few companies who actually stand behind their words and fulfill those promises. Abbadox has been a true partner with us in improving our workflow and helping us to serve our patients and Medical Providers.

Pluspunten:

The product itself is sleek, robust and easy to learn and use. We've been able to integrate it seamlessly with our PACS and other business critical functions. The product is also continuously improving and evolving to stay relevant and on the leading edge.

Minpunten:

Any negatives that have come up have been addressed quickly and efficiently

Myrna
radiologist in Puerto Rico
Medische praktijk, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Radiology practice

5,0 2 jaar geleden

Opmerkingen: Overall experience has been great

Pluspunten:

Easy to use.Good for scheduling patients and organizing workflow.

Minpunten:

at times Abbadox is slow at editing and signing reports

Reactie Integrated Document Solutions

10 maanden geleden

Dear Myrna, Thank you for taking the time to review AbbaDox. We're thrilled you've found our software easy to use and effective in managing patient scheduling and workflow organization within your radiology practice. Regarding the occasional slowness you've experienced when editing and signing reports, we're sorry to hear about this and appreciate your feedback. Sometimes, these situations might occur due to a need for specific training or knowledge about the functionalities of the software. We would be more than happy to assist you with this. Our dedicated team can provide tips and walk you through the process to ensure maximum efficiency and performance. We encourage you to reach out to our customer support team at your earliest convenience, so we can offer personalized guidance and make sure you're utilizing AbbaDox to its fullest potential. We're pleased to hear that your overall experience with us has been tremendous, and we look forward to continuing to support your needs in the future. Warm Regards, AbbaDox Customer Support Team

Jackie
staff nuclear medicine tech in VS
Ziekenhuis- en gezondheidszorgbranche, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

My AbbaDox Experience

4,0 2 jaar geleden

Opmerkingen: overall a good program

Pluspunten:

being able to see if patients have multiple exams scheduled on the same day

Minpunten:

when a patient reschedules you can't copy & paste their info to a different day

Reactie Integrated Document Solutions

10 maanden geleden

Dear Jackie, Thank you so much for your feedback and for sharing your experience with AbbaDox. We're glad to hear that you find the feature to view multiple exams for the same patient useful. Our aim has always been to provide a software that offers convenience and efficiency to our users. On the issue you mentioned about the difficulty in copying and pasting patient info when rescheduling, we truly appreciate you bringing this to our attention. We continually strive to improve our software based on our user's needs and suggestions. This point has been taken into consideration and we will share it with our development team for further evaluation. It's great to hear that you find AbbaDox overall a good program. Our mission is to provide software that meets our clients' needs while also making their work easier and more efficient. Please don't hesitate to reach out if you have any more comments, concerns, or suggestions. We appreciate your valuable input! Best Regards, Customer Service Team, AbbaDox

michael
IT Director in VS
Ziekenhuis- en gezondheidszorgbranche, 201-500 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

An amazing company with an outstanding software solution

5,0 10 maanden geleden

Opmerkingen: Abbadox has been an amazing system to date. We replaced an outdated RIS and it's amazing to have so many new features available to our staff, patients and referring physicians.

Pluspunten:

Their software is feature rich. The integration was smooth and their team took their time to really understand our unique workflows so they could customize their system to meet our daily needs. After go-live, they're still working with our staff on an almost daily basis to ensure we're running at peak efficiency. If we should uncover an issue, they're amazingly fast on resolving it. Out of all our numerous vendors, I have to rate Abbadox as #1 because of their speed, and more importantly, their customer service.

Minpunten:

To be honest, I can't think of any cons....the only con that comes to mind is that we didn't get their system sooner.

Rebecca
PATIENT COORDINATOR in VS
Ziekenhuis- en gezondheidszorgbranche, 501-1.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

abbadox

5,0 2 jaar geleden

Opmerkingen: wonderful

Pluspunten:

its very user friendly, and works great with aptient information

Minpunten:

sometimes it is very slow, but other than that its wonderful

Reactie Integrated Document Solutions

10 maanden geleden

Dear Rebecca, Thank you for your review of AbbaDox and for the positive comments about the user-friendly nature of our software. We heard your feedback about the occasional slowness and wanted to inform you that we recently implemented an update to address this issue. We are committed to ensuring our software performs optimally and efficiently, and we hope you will find improvement in its speed. We appreciate you sharing your positive experiences with patient information management using AbbaDox. Your feedback helps us to improve and provide the best service possible. If you have any more suggestions or need assistance with anything else, please feel free to reach out. Best regards, Customer Service Team, AbbaDox

Nicole
Transcription in Puerto Rico
Gezondheid, wellness en fitness, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

accesible

5,0 2 jaar geleden

Pluspunten:

easy to access and manage, connect everything

Minpunten:

needs internet full to work, if dont have internet cannot work with the software

Reactie Integrated Document Solutions

10 maanden geleden

Dear Nicole, Thank you for taking the time to provide feedback on AbbaDox. We are glad to hear that you find our software easy to access and manage. We understand that our cloud-based design requires a steady internet connection, which may sometimes be a challenge. We are continually working to optimize our platform to function even under limited connectivity, but unfortunately, some level of internet connection is needed for full functionality. We truly value your feedback as it helps us improve our software and the user experience. Please do not hesitate to reach out if you have any further comments or suggestions. Best regards, Customer Service Team, AbbaDox

Javona
MRI SCHEDULER in VS
Ziekenhuis- en gezondheidszorgbranche, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

review mri

5,0 2 jaar geleden

Opmerkingen: I love it

Pluspunten:

it easy to use and fast to learn over all i love it

Minpunten:

it's slow at times but over all it it easy to learn.

Reactie Integrated Document Solutions

10 maanden geleden

Dear Javona, Thank you for taking the time to review AbbaDox. We greatly value your feedback and are thrilled that you find our software easy to use and learn. We apologize for the occasional slowness you experienced in the past. Our team is committed to ensuring optimal performance and usability, and we're glad to inform you that a patch addressing this issue has been released. We hope this improves your experience even further. Your satisfaction is our priority, and we appreciate your kind words about our software. If you need anything else or any further feedback you'd like to provide; please don't hesitate to contact us. Best regards, The AbbaDox Customer Servive Team

Julio
Site Administrator in VS
Gezondheid, wellness en fitness, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Abbadox Careflow

5,0 10 maanden geleden

Opmerkingen: In general, it is a positive experience.

Pluspunten:

user friendly software making it very easy for layperson to use in short training time.

Minpunten:

as with any software there are always some glitches. the team at Abbadox seem to be able to resolve most issues.

Fernando
Manager in Mexico
Medische praktijk, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Feedback

4,0 9 maanden geleden

Opmerkingen: has been positive but the implementation was very challenging, especially with the loading time.

Pluspunten:

its easy to use and understand, no issues with the application when its working properly.

Minpunten:

implementations and fixes take a very long time to get resolved.

Darynn
Radiology Tech in VS
Medische praktijk, 10.000+ werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Easy to Use

5,0 2 jaar geleden

Pluspunten:

Finding reports is very easy. Saving the reports is very easy.

Minpunten:

I only use the software to access reports needed and then save them to my PC.

Reactie Integrated Document Solutions

10 maanden geleden

Dear Darynn, Thank you so much for taking the time to leave us this review. We're delighted to hear that you've found AbbaDox easy to use and that you appreciate how straightforward it is to find and save reports. Our team has worked hard to make these functions intuitive, and it's wonderful to know we're meeting your needs in these areas. Regarding the scope of usage, we appreciate your honesty and understand that your use of AbbaDox is specific to your role. We would be happy to arrange a short demonstration to highlight additional features that may benefit you. AbbaDox offers a variety of functionalities beyond report management that may further streamline your work process and provide additional value to you. Of course, we are always here to assist you in any way we can. Feel free to contact our customer support team if you have any questions or need assistance. Thanks again for your feedback - it helps us improve and serve you better! Best Regards, The AbbaDox Customer Service Team

Raysa
Supervisor in VS
Medische praktijk, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Abbadox nuestra herramienta de trabajo en BM

5,0 2 jaar geleden

Opmerkingen: Nuestra experiencia ha sido muy buena ya que ha llenado unas necesidades que tenía la empresa.

Pluspunten:

Lo mas que nos agrada del producto es la simplicidad con la cual lo podemos manejar, los colores de los estatus en el sheduler. La importancia de que podemos ver un flujo de trabajo al momento y mejorar nuestra puntualidad con el servico al paciente.

Minpunten:

Lo menos que nos agrada es el area de pending que no sincroniza bien con el scheduler, existe un area de oportunidad para ustedes en esto. Para esto creamos unos libros de pending por modalidad y asi lo manejamos.

Reactie Integrated Document Solutions

10 maanden geleden

Dear Raysa, Thank you for taking the time to share your thoughtful review of AbbaDox. We are delighted you find our software simple to handle and beneficial to your workflow and patient service. Our utmost priority is to ensure our customers have a positive experience with our software, and we are happy to know that we are fulfilling that commitment. Your feedback about the pending area and its synchronization with the scheduler is crucial to us. We continually strive to improve our software based on the insights we receive from valued customers like you. Please know that we take your concerns seriously and will work towards addressing this issue. Your innovative solution of creating pending books by modality is greatly appreciated and we will also take this into consideration. Once again, thank you for your feedback. It's customers like you who inspire us to keep improving. If you have any more suggestions or need any assistance in the future, please don't hesitate to reach out. Best Regards, Customer Service Team, AbbaDox