--- description: Ontdek de plus- en minpunten van SiteMinder en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: SiteMinder - Bekijk prijzen, reviews en scores - Capterra Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Reserveringssystemen](/directory/20032/reservations/software) > [SiteMinder](/software/123133/siteminder) # SiteMinder Canonical: https://www.capterra.nl/software/123133/siteminder Pagina: 1 / 12\ Volgende: [Volgende pagina](https://www.capterra.nl/software/123133/siteminder?page=2) > Alles wat je nodig hebt om online gasten te werven. Het complete cloudgebaseerde platform dat meer gasten naar elk hotel brengt. > > Oordeel: score van **4.2/5** door 257 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt SiteMinder? Onafhankelijke hotels of hotelgroepen van over de hele wereld die meer gasten willen verwerven door online bereik en op zoek zijn naar technologie die efficiënte oplossingen bieden voor het aantrekken en converteren van gasten. ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.2/5** | 257 Reviews | | Gebruiksgemak | 4.3/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.0/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.0/5 | Gebaseerd op alle reviews | | Functies | 4.2/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 80% | (8/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: SiteMinder - **Locatie**: Sydney, NSW, Australië - **Opgericht**: 2012 ## Commerciële context - **Beginprijs**: US$ 85,00 - **Prijsmodel**: (Gratis proef) - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Duits, Engels, Frans, Indonesisch, Italiaans, Portugees, Spaans, Thai - **Beschikbare landen**: Australië, Canada, Colombia, Costa Rica, Duitsland, Estland, Fiji, Filipijnen, Finland, Frankrijk, Ghana, Hongkong SAR van China, Ierland, India, Indonesië, Italië, Japan, Mexico, Nederland, Nieuw-Zeeland en 11 meer ## Functies - Activiteitendashboard - Beheer van gastervaringen - Betalingen verwerken - CRM - Communicatiemanagement - Dynamische prijzen - Factureren - GDS/OTA-integratie - Groepsreserveringen - Huishoudbeheer - Kanaalbeheer - Klantenondersteuning - Online reserveren - Promotiebeheer - Rapportage en analyse - Rapportage en statistieken - Reserveringenbeheer - Reserveringsbeheer - Ruimte-inventaris - Tariefbeheer - Third-Party Integrations ## Integraties (13 in totaal) - 3RPMS - 5stelle - Avvio Suite - Booking Direct - Cendyn Guestrev - Cloudbeds - Little Hotelier - RevControl - Revpar Guru - Right Revenue - RoomPriceGenie - RoomRaccoon - Smartpricing ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - 24/7 (contact met medewerker) - Chatten ## Categorie - [Reserveringssystemen](https://www.capterra.nl/directory/20032/reservations/software) ## Gerelateerde categorieën - [Reserveringssystemen](https://www.capterra.nl/directory/20032/reservations/software) - [Hotel channel manager software](https://www.capterra.nl/directory/31615/hotel-channel-management/software) - [Reserveringssysteem vakantiehuizen](https://www.capterra.nl/directory/30616/vacation-rental/software) - [Motel Software](https://www.capterra.nl/directory/32584/motel/software) ## Alternatieven 1. [Cloudbeds](https://www.capterra.nl/software/158839/cloudbeds) — 4.3/5 (338 reviews) 2. [Hostaway](https://www.capterra.nl/software/152433/hostaway) — 4.8/5 (1524 reviews) 3. [eZee Absolute](https://www.capterra.nl/software/135751/ezee-absolute) — 4.6/5 (405 reviews) 4. [Sirvoy](https://www.capterra.nl/software/103570/sirvoy-booking-system) — 4.7/5 (301 reviews) 5. [Little Hotelier](https://www.capterra.nl/software/144307/little-hotelier) — 4.0/5 (220 reviews) ## Reviews ### "Through the Eyes of an African Hospitality Leader: My SiteMinder Experience (900+ Rooms)" — 5.0/5 > **Tawanda** | *17 april 2025* | Horeca | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: SiteMinder provides a remarkably user-friendly and straightforward solution for comprehensive channel management. From initial setup and rate synchronization to inventory control, the platform simplifies every step. Furthermore, its integrated analytics offer valuable guidance for performance optimization. My experience managing Rainbow Tourism Group's significant portfolio of over 900 rooms across 7 properties is greatly enhanced by SiteMinder's capabilities. > > **Minpunten**: The subscription costs can be quite substantial, potentially posing a financial hurdle for smaller independent properties or guesthouses operating on tighter margins. Exploring a usage-based pricing model, similar to how Demandplus calculates commissions, could make the platform more accessible and cost-effective for businesses with lower booking volumes. Furthermore, a notable drawback in the newly upgraded platform is the absence of a consolidated revenue report that provides an overview of all properties managed under a single account. For users overseeing multiple properties, like myself with 7 hotels and over 900 rooms, the lack of a unified revenue report necessitates generating individual reports for each property, significantly increasing the time and effort required for performance analysis and strategic decision-making. Implementing a comprehensive, consolidated revenue report would be a valuable enhancement for multi-property users. > > Overall, I've found SiteMinder to be a real game-changer in managing Rainbow Tourism Group hotels' online distribution. It truly lives up to its promise of making things simple – the user interface is incredibly easy to navigate, and setting up new channels, mapping rates, and managing inventory is about as straightforward as it gets. Plus, the insights it offers have definitely helped us optimize our performance. The fact that I can efficiently manage over 900 rooms across my 7 hotels through one platform is a testament to its power. However, I do have a couple of key points to consider. The subscription costs can be quite hefty, and I can see how this could be a significant hurdle for smaller properties. Also, a bit of a frustration with the new upgrade is the lack of a consolidated revenue report. Having to pull individual reports for each of my 7 hotels adds unnecessary time and effort when trying to get a holistic view of our performance. A unified report would be a huge improvement. On the bright side, I have to give a massive shoutout to SiteMinder's support team – they are incredibly responsive and always helpful. And their accounts department has been understanding and flexible when we've had occasional payment delays, which is really appreciated. So, my overall feeling is this: SiteMinder is a powerful and generally fantastic tool that has significantly simplified our channel management and offers great support. However, the cost can be a barrier for smaller players, and the current lack of a consolidated revenue report for multi-property users is a definite drawback. Get those two things sorted, and it would be pretty much perfect\! ----- ### "Powerful Channel Manager That Streamlines Daily Operations" — 5.0/5 > **Panadda** | *11 juni 2025* | Horeca | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: I especially appreciate the seamless integration with our PMS and OTA partners. The centralized dashboard makes rate and inventory updates extremely efficient, saving us hours of manual work daily. > > **Minpunten**: the system can lag during high-traffic periods, and the analytics dashboard could be more intuitive with deeper insights and visualizations. Additionally, the onboarding process was a bit overwhelming at first for junior staff. > > SiteMinder has significantly improved our e-commerce workflow and reduced the risk of overbookings or pricing errors. The automation and connectivity are strong, and the system has become an essential part of our daily operations. While there’s room for improvement in reporting and training support, SiteMinder remains one of the most reliable tools we use. ----- ### "Support lacking in urgency" — 2.0/5 > **Brooke** | *6 februari 2026* | Administratie | Aanbevelingsscore: 1.0/10 > > **Pluspunten**: Reasonably efficient platform with good access. > > **Minpunten**: Ease of use. > > Siteminder is a good platform until you have an issue. We have a current issue that originally occurred in July 2024 and was rectified. The issue appeared again in November 2024 and after the initial report to Siteminder in December we are still waiting after 2-1/2 months for a solution to a simple coding problem. We need to utilise our staff to manually do what the program should do automatically costing us time and money however Siteminder are still charging full invoice rate. ----- ### "SUPPORT IS THE BEST EVER" — 5.0/5 > **Phanitphat** | *8 juni 2025* | Horeca | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: SiteMinder provides one of the fastest and most responsive support services we've experienced. Their team is quick to acknowledge and analyze issues, often resolving them in real-time or providing clear timelines. The platform itself is reliable and integrates seamlessly with our systems, allowing us to manage distribution efficiently and with confidence. > > **Minpunten**: While support is generally great, there are times when we’ve had to troubleshoot issues independently due to limited documentation or unclear guidance. Some features aren't as intuitive as expected, which can slow down the process. It would be helpful if the platform included more user-friendly resources or proactive tips for common scenarios. > > We love the flash response from them. That’s a key strength when doing business with any partner. Quick and efficient communication helps us solve problems faster and gives us confidence in the service. Their responsiveness truly sets them apart. Keep it up\! ----- ### "Good service" — 5.0/5 > **Hoang** | *24 april 2025* | Horeca | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: What I like most about SiteMinder is its seamless channel management system. It allows us to update rates and availability across multiple OTAs in real time, reducing the risk of overbookings and saving a lot of manual work. The interface is intuitive, and the system is generally stable and efficient, which is essential for smooth hotel operations. > > **Minpunten**: One thing I liked least about SiteMinder is the limitation of only being able to register one email address per property for booking notifications. It would be more convenient for hotel operations if multiple recipients could be added, especially for larger teams or different departments. > > Overall, my experience with SiteMinder has been positive. The platform is user-friendly and reliable in managing online distribution, helping us connect with various OTAs efficiently. It simplifies the booking process and gives us better control over our inventory and rates. However, there are areas that could be improved, such as offering more flexibility in notification settings and allowing multiple email addresses for booking alerts. Better support documentation or tutorials would also enhance the user experience. Despite these minor issues, SiteMinder remains a valuable tool for our hotel’s daily operations. ----- Pagina: 1 / 12\ Volgende: [Volgende pagina](https://www.capterra.nl/software/123133/siteminder?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.nl/software/123133/siteminder) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Gestructureerde gegevens