Nimble is de eenvoudige, slimme CRM voor Office 365 en G Suite die voor jou werkt – waar je ook werkt.
It is a fairly inexpensive software for data storage. The volume that it can store for the cost is astounding.
The work that was produced was sub-par and full of errors.
Reviews filteren (1.850)
Reviews filteren (1.850)
Nimble is a really excellent business CRM tool that is more robust than anything else out there
Simple & Effecient
Opmerkingen: Overall I have been happy with this product. It keeps evolving and keeps getting, generally better. The customer service is over the top. Quick response, always there if we have a questions. I like that!
Easy to assign tags and group the ones you want to use to target specific groups for marketing purposes.
New UI for data entry is not as efficient as it used to be. Still simple but simple data priorities such as which phone number is primary is no longer available. You actually need to open the whole contact window to see all the data while before the summary gave the most important info.
A Solid CRM for Small Teams with Social Focus
Opmerkingen: Overall Nimble is a positive experience for us. It helps us stay organized and efficient, especially with social media. The price point is unbeatable.
Nimble is great for small sales teams that prioritize social media. It automatically pulls info from social profiles, integrates with email, and has an unbeatable price.
It does things differently from most CRMs, which can be confusing for those used to other systems. Third-party integrations can also be tricky.
"Nimble: The All-In-One CRM Solution for Small Businesses"
Opmerkingen: Nimble provides a comprehensive set of features for managing customer relationships and sales processes. Its contact management and interaction tracking features make it easy to keep track of customer information and history. The lead management system helps businesses efficiently manage their sales pipeline. The social media integration feature allows for easy engagement with customers across various platforms. While the user interface can be overwhelming at first, Nimble's overall ease of use and functionality make it a valuable tool for businesses looking to improve their customer relationships and sales processes.
Nimble's main features include contact management, lead management, interaction tracking, and social media integration. It's contact database allows users to view and manage their contacts' information, interactions, and social media activity in one place. Its lead management system helps users track and nurture leads through the sales pipeline. The software's interaction tracking feature allows users to view a history of interactions with each contact, including emails, calls, and social media messages. Overall, Nimble is a powerful tool for businesses looking to improve their customer relationships and streamline their sales processes. The product is also generally easy to use, with a user-friendly interface and customizable settings.
While Nimble's contact and interaction tracking features are useful, the overall user interface can be somewhat overwhelming for those new to the platform.
What I think about Nimble
Opmerkingen: I can quickly create, modify, or view contact data with Nimble's Prospector App from any location online. Due to the removal of API access to CRM tools by both LinkedIn and Facebook, this is very crucial. I also frequently use the group chat and email tracking.
It is simple to use with a small learning curve that makes it easy to switch from other CRM software to Nimble
Nimble costs a lot of money. I understand how incredibly helpful the software is but a little reduction of their prices can help onboard more users.
Great Small Business Relationship Manager
Opmerkingen: I needed to get out of a spreadsheet with my efforts to manage my growing number of professional relationships. I decided on Nimble after a lot of research and I've been happy with my choice. The software makes it so much easier for me to stay on top of my networking with prospective clients.
Affordable, aesthetically simple CRM for my small business needs.
I've had to tailor some of their solutions to fit my needs, but it is still a better option than what else I found on the CRM market.
Nimble from a Person who is not techie
Opmerkingen: Nimble makes it easy for teams to collaborate on projects and tasks. It provides a centralized platform for people to share ideas, assign tasks, and track progress. Nimble helps teams organize their tasks, set deadlines, and track progress. It can be used for both individual and team projects. Nimble allows users to automate certain processes such as task assignments and notifications. This helps keep teams organized and ensures tasks are completed on time. Improved Communications: Nimble makes it easy for teams to communicate with each other. It provides an integrated messaging platform and allows users to have conversations in real-time. By streamlining collaboration and automating processes, Nimble can help teams increase their productivity. It makes it easier to identify and address bottlenecks, which can lead to improved efficiency and performance.Benefits Nimble allows you to quickly and easily build out custom CRM solutions tailored to your specific business needs. Nimble provides powerful tools to help you track customer interactions and sales pipelines in real-time. Nimble integrates with most popular apps and services, allowing you to seamlessly sync data between different systems. Nimble offers customizable reporting and dashboard options to give you complete visibility into your sales and customer data. Nimble’s highly intuitive user interface makes it easy to use and navigate, even for those with limited technical expertise. Service, Support
users to view and interact with their contacts' social media profiles directly within the app.User-friendly interface: Nimble has a user-friendly interface that makes it easy for users to manage their contacts, leads, and sales pipeline.Lead capture: The platform provides lead capture capabilities, allowing users to easily capture and store information about potential customers.Reporting and analytics: Nimble provides detailed reporting and analytics capabilities, allowing users to track their sales pipeline and monitor their success.Customization: The platform allows users to customize their contact database and sales pipeline, making it easier to align with their specific business processes.
Limited customization options: Some users have reported that the customization options in Nimble are limited compared to other CRM platforms.Technical issues: Some users have reported technical issues with the platform, such as slow performance and system crashes.Cost: Nimble can be expensive for some businesses, especially when compared to other CRM platforms.
The best free CRM is also incredibly simple to use on a phone
Opmerkingen: A very high volume of information can be handled by Nimble in a way that makes sense and is helpful to the user. I have had a great experience with Nimble, and it has undoubtedly aided our marketing initiatives as well as my productivity greatly. However, if you're looking for something that can simplify your life when it comes to marketing automation, I think Nimble is absolutely worth looking at.
I'm generally impressed with Nimble's dashboard display. perfect integration with Chrome Facebook connection many email addresses Available is all connected to Google calendars. Cheap all fundamental CRM features. We enjoy how easy it is, and the browser plug-in is quite intriguing. Although it is interesting, we don't use many of the features. It conveniently interacts with other well-known services like Mailchimp or Google Analytics so you don't have to bother about manually integrating several platforms.
I believe that this programme can be improved so that it better serves the businesses who utilise it. additional user-specific features that are more individualised. When transferring data from one environment to another without keeping a delta clone around indefinitely, this capability proved helpful. The layout of the UI makes several functionalities difficult to reach. Therefore, if you're a first-time user, you might need to spend some time getting familiar with the application.
Streamlining Customer Relationships with Nimble CRM: A Comprehensive Review
One of the most liked features of Nimble is its integration with a wide range of third-party apps and services. Nimble is designed to work seamlessly with popular productivity tools such as Google Apps, Office 365, and more, making it easy for users to manage their customer relationships from a single platform. Another popular feature of Nimble is its ability to centralize customer information from a wide range of sources, including email, social media, and more. This makes it easy for users to get a complete view of their customer interactions, helping them to make more informed decisions about their customer relationships. Nimble's user-friendly interface and intuitive navigation are also highly-regarded by users. The platform provides a simple and straightforward way to manage customer relationships, even for users who may not have experience with similar tools.
One of the least liked features of Nimble is its limited customization options. Some users have reported that the platform does not provide enough flexibility to tailor the platform to their specific needs, making it difficult to configure Nimble in a way that meets the unique requirements of their business. Another issue that some users have reported is the lack of certain advanced features. While Nimble provides a wide range of capabilities, some users have expressed frustration with the platform's limitations in areas such as marketing automation, lead scoring, and more.
Nimble allowed me to set up tasks, reminders, notes, and contacts in a way that made sense to me and made it easy to stay organized. The interface was also intuitive and user-friendly, making it a pleasure to use.
I haven’t found anything I have disliked about Nimble. Great software, Great customer service.
Nimble is my favorite CRM because of its user-friendly design and wide range of features. It has an intuitive, yet powerful interface that makes it easy to search for contacts and leads quickly by name, email, or other criteria. Additionally, it has lots of features that help me manage customer relationships, like automated emailing, scheduling meetings, and tracking conversations.
There isn't one thing that I do not like about Nimble.
We are a small business, which Nimble is the Central heart. We love that it's simple & robust!
It provides so many great qualities. My favorite is the Deals section. It is completely customizable and lets you create and follow your own sales process. Of course the ease of inputting information with the nimble prospector is genius as well. With all our people working remotely, Nimble is our hub of contact. We can see updates easily and research others communication with a potential client. On top of the deals & CRM, it offers a way to send bulk email. Granted it's limited, but still a super handy tool for small campaigns. I also love the iOS app. Not quite as robust as the online desktop, it still gives me everything I need, in a handy display. I'll say it again, we live in the deals section. By far my favorite element! Oh also, the social media integration is very helpful when researching potential clients as well. Finally, they provide great support. Both through twitter and email, I get quick responses with an attitude of helpfulness.
Hmmmm... I like a lot... I probably like least their "home page"... it seems useless to me, which I'm sure reflects how I like to work. I hope they expand how many emails you can send. In my favorite section - Deals - I don't love how when you lose or finish a deal where it goes. I'd like a better post-management system of deals. (could be user ignorance on that). That's probably it. I'm a big fan.
5 jaar geleden
Hi Greg, Thank you for sharing your feedback with our team. :) We are so glad to hear that you are enjoying how you can customize your deals section within Nimble. We recently released a feature that enables Nimble users to create multiple custom pipelines and add custom stages to each pipeline. In addition, we recently released our new and improved Today page that enables users to add a cover photo and a logo to their account. You can also customize where you would like to see your deals, tasks, events, important contacts, and and signals. Best, Olivia Nimble Customer Success Ninja
Hands down the best contact manager there is!
I think I reviewed all notable CRM solutions suitable for SMB-s and single entrepreneurs - and Nimble is the best in overall.
I think it's an important point that by focus CRMs can be divided into several subcategories: Nimble is mainly and mostly an outstanding contact manager.
You can manage 1 pipeline, and get basic conversation reminders, but there are other tools more focusing on those and do a better job (but failing in many basic things). And to be honest, if you need many pipelines across teams with various stages and data, an automated google sheet will do a terrific job.
What makes Nimble so great in contact management? Features mean only a theoretical solution, unless it's a quick and easy functionality, and this is where I haven't found any better.
If you are looking for new prospects, or contacts on LinkedIn, or on the net, with the Nimble App you can add them with the right tags immediately. Company details are handled intelligently, duplications are easy to solve...much easier than elsewhere. And since the last big update, the search and segment became really awesome. You can really micro-target who you want to contact, it also works great for recruiting work or client care. There are some things that are there but less useful in practice, and there are a few that could be improved. The contact manager and search functionality are perfect. What I found impractical: All messages shown unstructured. In theory, it's good to see twitter, email etc in the same list, but in practice, if you get 50 e-mails/day it already becomes less of a home than your Outlook or Gmail inbox. Templates and group messages with Merge tags are great productivity boosts.
I understand the concept of the recommendations on the dashboard..but never ever used anything from it. Could be improved: on the contact profiles, there is a lot of micro-clicking. The UI could be a little bit cleaner. Also, there could be more pipeline than 1. I guess that's it! Great Contact management CRM, I highly recommend it!
Contact management, Nimble App, Search and segment options, templates with merge tags
only 1 pipeline
6 jaar geleden
Hi Tamas, Thanks so much for submitting your detailed review and feedback for Nimble! We love to see our users taking full advantage of our contact management and messaging tools. :) Did you know that your Messages tab has sorting options? From within any folder, you may choose to display only email or Twitter, as well as only a specific email account, and only DM's or retweets! See screenshot: http://www.screencast.com/t/Fv55e9TyqoBg While we don't have an ETA to share at this time, having multiple pipelines for the Deals tab is definitely on our roadmap! Please keep an eye out for updates. ;) If you have any questions, please don't hesitate to reach out to us at [email protected]! Cheers,
Mixed results. Flawed, but still the best match for us.
We researched ~10 CRM solutions for our small software contracting company (9 people), to help keep track of leads and communications. We have some frustrations with Nimble, but at least as of the last round of reviews it was the best match for our business. Things we like: * Price point is reasonable * Automatic integration with gmail - communications over email with a contact show up with no extra work from us * Automatic integration with social media * Shared information with several people on our team * Reminders to stay in touch with people can be easily created at the same time the contact is created
I have a number of frustrations with ranging from small to moderate. They are: 1) Can only integrate one social media account of each type. Fixing this has been "coming soon" for about eight months. Right now it means I need to decide between my business Twitter account (the official face of the company), and my individual Twitter account (which has 20 times as much traffic). I interact with business contacts via both and can only track one. 2) The Deals tracking tool has several deficiences: 2.1) The Deals view is wider than the page, which requires annoying scrolling with an embedded horizontal scrollbar, and you can't see it all at once. (Deals columns: 1570 pixels. Page width: fixed 1200 pixels, even if your browser is 2000 pixels wide.) 2.2) The "stages" of a deal have an arbitrary maximum limit of 99 days in stage. In my industry, initial contacts often turn into paying work 8-12 months later after companies complete fundraising. Nimble can't handle this. 2.3) There's no way to hide or "put on ice" a deal that is suspended temporarily. You can only close the deal as "won" or "lost". See above, I frequently have leads disappear for a year and then come back to hire us. Unless I want to lose the work I've entered, my only option is to keep all possible leads visible in case they come back eventually. 3) Nimble has its own separate contacts database from my Gmail contacts and no tool built in to synchronize them automatically. I have to use a 3rd-party tool to sync them, and it's fiddly to keep working right. Right now, I think it hasn't worked in a couple of months. 4) The Chrome plug-in to help you enter contact info from Gmail or from a web page is inconsistent. Frequently I select or hover contact name or info, but the plug-in doesn't detect it and I end up having to enter the contact manually anyway.
Nimble is one of the best CRM I have used. For 6 years its played a key part in my daily activities.
1. Nimble's ability to pull social and contact data reduces the amount of data I have to enter manually. 2. The Nimble Smart App for Browsers is the real point of difference. With browser extension you are able to hover over a person's name or company name, in say LinkedIn, and Nimble will build a profile of the person with position, social media profiles, of the business' company size and revenues (if available publicly available). You can then click a button and it adds them immediately to your Nimble database. It gives the option to add other information you have about them. While still in say LinkedIn, you can setup a task or even send a message to say their twitter handle if you follow them. Both task and message will display in the record when you open Nimble! Nimble has similar add-ins for GMail and MS Outlook 3. Having my e mail and calendar and CRM information in one place is invaluable. 4. The ability to easily create lists of contacts based on segments means I can provide more useful information and run small campaigns based on these lists. 5. The "Group Message" facility enables me to send a personalise email to segment lists (as created above) and track the responses. You are able to use specified merge tags such as First name, last name, Company. The key is the email are seen as being sent from your actual email address not a "mass e-mail" tool such as Mailchimp. Nimble has all standard CRM functions.
The email editor is not as good those in GMail and LinkedIn. However this is overcome by using your GMail or Outlook and you have access to the Nimble Add-in for both programs. While the Group Message function is an excellent feature it would great to see a full e-newsletter campability available from within Nimble.
Great when it connected to FB/Linkedin, tagging worked and we could trust the export to MailChimp
Opmerkingen: All the benefits are gone with no real connection to FB and Linkedin and that we cannot trust the tagging and export to MailChimp works. And I'm not sure that we are allowed to use your software when EU/GDPR General Data Protection Resolution will be enforced in May 2018.
Tagging and export to MailChimp if we can trust it works. That you listened to suggestions in the beginning.
That we cannot trust the tagging and never knows when we can export to MailChimp. Also pretty irritating that I have suggested changes to the usability that is neglected. Do not ask med to spend time on describing the things that irritate me every day and then do not bother to at least give me an explanation on why it is not being solved. Some of it have worked the way I want it and you just change it without notice and I only hear that it is in the pipeline - and have been it for about two years.
6 jaar geleden
It's fine for social crm and selling. Don't try to get too creative with it.
Opmerkingen: This is best for those actively selling with fairly normal sales cycles. For those of us who have less common sales cycles, clients who are not on social media, or need more workflow functionality, it isn't much better than a spreadsheet. It's not expensive for a small shop, but the per person fee is obnoxious. My assistant has to have a 2nd account even though she's connecting with clients on my behalf and we need all the information/emails in one spot. I keep nimble, but I'm not much of a user at this point. I'm looking forward to watching it improve. The customer support tries and that's worth a decent review.
Social metrics for contacts in one spot (though linkedin is a fail) - good concept, needs work I can add notes to my students each time I work with them so I have a persistent record Daily update of your calendar (not updated 12 hours prior?) and List of social connections made within the past day (twitter followers) so you can thank them the old fashioned way rather than with a bot.
My clients do not use twitter so that aspect is not essential for us. My assistant has to have a separate account which seems silly, adds nominal expense, but also doesn't actually give her access to my calendar/tasks/emails/etc. That has been a big disappointment. I end up not using nimble as much as I had hoped because we couldn't create our workflows through it. We had hoped she could auto schedule tasks for us based on my interaction with a student. ie send thank you note x days after last meeting, find out how the self study is going, etc. None of this appears to be possible. So nimble is not super functional for us. If we ever have a mass market or b2b client base this may become more interesting. I give decent marks to nimble, but frankly it doesn't serve us very well.
8 jaar geleden
Hi Kate, Thanks for taking the time to share your feedback about Nimble. Regarding the shared calendar, you can now set the "Nimble Default Calendar" to be shared between team members in Settings >> Users. For your tasks, your team member can navigate to the "Activities" tab and sort tasks by different team members to see their activities. Lastly, for message privacy, you may "unlock" your message account within Nimble by selecting the lock icon in Settings >> Networks & Imports, or you can set a specific thread to public by clicking on the lock icon at the thread-level. If you're having any trouble setting up these features, please send me a message at [email protected] and my team will be happy to help. Best, Joseph
Great Integration with Outlook 365.
Opmerkingen: As a smaller business, it is important to create a relationship with your clients. Nimble really helps us realize our goals in this aspect. The affordability is important for us, and with Nimble you really get the bang for your buck. I just really wish that they would make it easier for us to manage the duplicates in our system. It is just very tedious to go one by one and edit or delete them. A merge option would be very handy and would make this already awesome software even better.
I really love the integration with Outlook 365. Most other CRMs require manually inputting your information, but Nimble does not. I also really like the plugins. They make using the software easy to use and my preferred CRM. The ability to look at the calendar while also looking at the customer information is very handy. I’ve had many times where I found this was useful. The best part is the price. This is one of the most affordable options available and the ease of use makes it a no-brainer to purchase. I have used Nimble for a few years and definitely don’t regret changing from my old CRM to Nimble.
I really wish that this was integrated with MailChimp. I have used MailChimp in the past for my email blasts, and really like the features. If it were integrated with Nimble, I would be very happy. I also found that sorting through duplicate contacts was a little difficult. I’ve had more than once where a customer had two or three contacts in my system, and I would like to have either deleted duplicates or merged them. I know there are third-party apps that could work to fix this issue, but it really shouldn’t be an issue.
Great tool for organizing my communications
Opmerkingen: Nimble keeps me organized about people. I add people when I meet them, along with a note to help me remember them, and I can set up a follow up task for the future while it's all fresh in my mind. I'm able to pull up lists of connections to help me with my projects. I love that I've also got their social media connections so I can connect more deeply with the people I feel are important to my business growth.
I love the way Nimble integrates with my email program so I can track contacts with important connections. I've customized the deals feature so I track activities and people to my business projects and networking strategies so I can see at a glance how effective my actions are, and I can see my progress at a glance. The tags allow me to quickly find people I want to focus on, and makes it easy to keep track of the details about hundreds of people--more than I could ever do if I had to remember these small facts. I love that I can add contacts right from email.
I love that Nimble interacts with my Gmail and iCloud calendars, but I wish events would show up across my calendars faster. The keep in touch features seems helpful, but I wish there was a way to manage their reminders. I tend to get too many follow up reminders in clumps so large that I can't managed them. I'd like to be able to spread them out more evenly across my weeks. As a result. I end up canceling the keep in touch for many people when I'm overloaded.
Very advanced CRM program that is fun to work with
Opmerkingen: Overview on prospects, overview on offers, easier to do business.
Links to social media, a lot of options to tag relations and make selections, easy to create mailings and able to see all contact moments/e-mail under 'pending and history'
Links to social media is not optimal. Would wish to see which relations I am connected to on Linkedin and Facebook. And suggest to connect if that is not the case or other way around (if linkedin connection not in Nimble, auto add). I would like to see social media publications/activity of the relation in Nimble. Ofcourse if FB/Linkedin do not allow, you cannot offer it. Integration with Whatsapp would also be a very huge plus. That opens an extra communication channel for use from desktop without losing time/double entry of adresses and history complete. I am on the original price. Don't know if I would also choose Nimble for the current price. Am small business. Currently sending an e-mail to selection more than 50 people is a hassle or expensive. What I don't understand is why all persons e-mailed are in Nimble. Have 2.000 contacts without lead type. These can be already in (use different e-mail adresses) or can be contacts I don't want to stay in touch with. I am a franchisee of an organisation that operates in 12 countries (30 in NL, 30 abroad) and growing. If Nimble can do an offer I can introduce it to other franchisees an the management?
5 jaar geleden
Hi Andre, ¿Thanks for sharing your feedback. :) We are so glad to hear that you are enjoying our social media integration, as well as how easy it is to send and receive emails directly within Nimble. Recently, LinkedIn and Facebook closed their API so that other 3rd party integration, such as Nimble, are no longer able to integrate. However, you can most definitely download the Nimble Contact Add-in to your browser in order to locate contacts and their information directly within LinkedIn and Facebook and add these contacts to your records within Nimble. Best, Olivia Nimble Customer Success Ninja
Marketing tools with Nimble
It's nice to see a customer relationship management system that isn't driven entirely by salespeople, and efforts in Account Marketing and sales may be tracked very well inside the system. The pricing is straightforward, with only one direct plan to choose from. Nimble ensures that my customers, my most valuable assets, are well taken care of—a speedy and dependable solution with excellent assistance for customers.
It has a few minor glitches. Many times, the thumbnail images of the contacts displayed the incorrect photo. There were certain aspects of sending emails that did not operate as intended. The surveillance of social activity was severely restricted to only a few sites, and the offered functionality was quite restricted.
A Powerful CRM for Managing Day to Day Business Activities With Ease
Opmerkingen: Overall, Nimble is a nice product that I would recommend to anyone who needs easy-to-use CRM software.
The first thing you notice when you sign up on Nimble is the ease with which you set things up. You are basically guided by timely prompts on the screen to set your account up easily. At this point, you get to set up integrations to integrations to connect Nimble with other services that you use be it Microsoft 365 or G Suite. This is very useful if you are not familiar with the interface of Nimble because you can get started straight away with the basics without any difficulty. Once you've authorized Nimble to access your integrated account, then you can start managing your email schedules and contacts right from your Nimble dashboard. The importation of contacts is quite efficient and flawless. One really neat feature in Nimble is the fact that you can arrange your contacts into segments for better monitoring and accessibility. Since you can view your messages and reply to them all from your Nimble workspace, then this is more convenient than having to open your mailbox every time in my opinion. The messages are well synchronized with no lapses or disparities whatsoever; just exactly what you would obtain by opening your email provider's website. One other thing that I think is really nice about is the signals feature which lets you monitor your social network activities right from your dashboard and capitalize on signals and recommendations to make connections with your social contacts. Nimble is a nice SAAS CRM platform in my humble opinion.
Nimble clearly has its strengths, and for what I need, it clearly serves me well. The only con I can think of is maybe the pricing because there are cheaper options you can consider; in fact, some are free.
Nimble 2021 review
Opmerkingen: My overall experience is great. The cost is good compared to other software. I can easily add anyone as my contact from social media platforms via a browser extension.
Nimble is a professional CRM software, great at integration with social media. On the dashboard, it has great features such as Deals, Events, Tasks, pipeline, Email Tracking, and stage funnel. The new contact features help me to have one-page information about my activities with my contacts including our chat history and social media channels. I can easily track my contacts and know when they open my sent emails. Nimble is convenient; I can use it on my phone or on my laptop. It's a fantastic CRM manager that gives us great tools to help us do our jobs better every day, such as automating our work schedules with a calendar, contact management, and the visualization of correspondence history and email in conjunction with different social networks so we can review them. It's easy to use, integrates with social media, and facilitates relationships.
I'd like to see a more relaxed and adjusted GUI to streamline different features, one of which is the ability to easily see priority contacts without having to open the entire database. Having the most up-to-date or important knowledge would be ideal; it would be a more intuitive method for our work, and we would save a significant amount of time.
You Are On Your Own
Simple way to organize contacts and deals. The email organization was why I signed up for their service.
Customer service is non-existent when you need them. Takes forever for them to respond. There is plenty of back and forth with them on issues, which would be so much easier if they just went into your account and fixed it. They require you to find the problem and fix it yourself. Very poor mobile.
5 jaar geleden
Hi Paul, First, we would like to take the time to thank you for your review of Nimble as it is through feedback such as yours that our team can maintain and improve upon the service that we provide to our valued customers. We're very sorry to hear that you were unhappy with the response time of our Customer Care Team. This is definitely not the standard of service our customers have come to expect from us as many of our customers will rate us highly on customer support response time. Reviewing the issue with our Care Team, it appears that we did need more information from you to troubleshoot the issue that was taking place. After we received this information from you, our team was able to successfully fix the problem in a timely manner. Again, we are very sorry able the issue you experienced in your account and we thank you for continuing your Nimble subscription with us. We would love to hear more about why you are unhappy with our mobile app. Feel free to write us at [email protected] with your feedback. Thank you, Samantha Lead Customer Care Ninja | Nimble [email protected]
Nimble is a Cool Drink of Water in the vast Desert of CRMs
Opmerkingen: It is helping me get and stay organized.
I can tell that a lot of thought and user experience went into its design and layout. I like the simplicity of seeing and editing multiple functions on a single page. Literally, I can do 80% of my daily work on three Page Views. But Nimble offers eight Page Views in its Menu. Let me talk about the ones I use the most: PAGE ONE: TODAY is the HOME PAGE. It offers the Menu Bar at the top beside the Search box. Next It gives the important numerical stats to track my progress at the top. Then it shows me my TO DO TODAY items at a glance in customizable Reminder Boxes. PAGE TWO: CONTACTS is my LIST. I love the Search features starting with the General Search Bar. But it also offers suggested Pre-sorted list views and other sorting features on the left column. I really like their two awesome specialty sorting tools: List “Segments” and the special labels tool called “Tags.” PAGE THREE: INDIVIDUAL CONTACTS: On any list, simply click on a client’s name and we now get their Individual working page. For each Contact Nimble gives me complete customization. On the top section of the page, I can change their daily Status to track their Activity through my funnels to Closing a Deal. The bottom section of the page lets me log my conversation notes along with their follow up information. It also gives me their History, Contact Info, Social info, Quick URL Look ups and I can add Attachments. I am a new, but I think Nimble-CRM is my New Best Friend in Contact Management.
I haven't really found something I don't like. As with anything new to me, I have to get used to the way certain features work.
Nimble has been great at helping me find data & keep on track while starting my business.
A very comprehensive view of people are my prospects, my coaches & other businesses that support mine. Plus a large amount of data is gathered for me from several different sources.
It helps me organize & inform my interactions with others which can only help increase my revenue.
The ability to gather not only social but contact information for people I am interested in. I have been able to grow my database with useful information quickly. What would take hours of searches across browsers & social apps can be accomplished very quickly. I also very much enjoy the flexibility Nimble has to fit my business and mode of work. I am not a marketing expert, so I appreciate Nimble being able to let me work into that role.
As good as Nimble is, there are a few, small things that I would like it to do better. The Nimble Contacts Widget could be better at gathering info from a web page. There are other small improvements I have already sent to Brian Bagley via his email address such as: * It would be wonderful if Nimble could normalize names, emails, phone numbers, etc. * I would really like the option of choosing bi-weekly as an option in the Stay In Touch drop-down * It would be helpful to be able to add more than one company per person * In the Nimble Contact app, all phone, address, URL, etc should default to Work As you see, these and others I noted are minor issues that could really make the daily interaction with Nimble a little more polished.
6 jaar geleden
Hi Tim, Thanks so much for your wonderful feedback. It is very much appreciated and several of the suggestions you made have been shared with our Product team for future improvements. :) We are thrilled that you are utilizing Nimble to grow your database and find Nimble to be flexible and a perfect fit for your business! Cheers, Samantha