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Cleo Integration Cloud reviews

Over Cleo Integration Cloud

Cleo Integration Cloud is een enkel, hybride ecosysteemintegratieplatform dat beschikbaar is als clouddienst en als lokale implementatie.

Meer informatie over Cleo Integration Cloud

Pluspunten:

I like how it will tell me how things are going in my account. It also gives me quiz about my budgets.

Minpunten:

Communication from the company can be poor. I usually come across product upgrades myself rather than through communications from the company.

Beoordelingen van Cleo Integration Cloud

Gemiddelde score

Gebruiksgemak
4,3
Klantenservice
4,6
Functies
4,5
Prijs-kwaliteitverhouding
4,4

Waarschijnlijkheid van aanbeveling

8,5/10

Cleo Integration Cloud heeft een totaalscore van 4,6 van 5 sterren op basis van 96 gebruikersreviews op Capterra.

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Reviews filteren (96)

Andre
Andre
System Analyst in Canada
Geverifieerde LinkedIn-gebruiker
Kleding en mode, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Cleo changed our B2B process

5,0 6 jaar geleden

Opmerkingen: We are satisfied with the move to Cleo and waiting for new products in 2019.

Pluspunten:

What I like on Cleo is the quality of the products and how they are update. We use Clarify for mapping translation. The quality of our mapping, implementation time and cost moved more then 500%.

Minpunten:

It is not intuitive and you may have to invest a lot of time in how to use the system but overall this is the only difficult that you may have.

Vignesh
EDI Analyst in India
Meubels, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

Go for CLEO

4,0 3 jaar geleden

Opmerkingen: CLEO is very good company, I can strongly recommend to my friend. Initial support I get from professional services team is good. Sales Team and Customer success Manager are really wonderful people to work with. I'm really happy with my overall experience.

Pluspunten:

I find this software is user friendly. Quicker to learn with all the help of study material. Since this is supported by Cloud software, we can login from anywhere ,

Minpunten:

Due to maintenance issues, I get few transmission issues, having said that I get support from CLEO but only on the next day.

Andrew
IT Support Specialist in VS
Consumentengoederen, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

EDI System

5,0 vorige maand Nieuw

Opmerkingen: Using Cleo is extremely straightforward and efficient.

Pluspunten:

The ease of setting up the different EDI components, such as EDI maps, connections and database tables. Also, their tech support is proactive and knowledgeable.

Minpunten:

It does not have comprehensive reporting. You can get basic information from Cleo, but you cannot dive into the details. Also, it is not particularly user friendly when troubleshooting issues.

Mark
Data Ops admin in VS
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Great software. Still a few bugs that need to be worked out

3,0 7 jaar geleden

Pluspunten:

Features are what I like best as well as ease of use. The fact that clarify is being integrated in Harmony is great and will assist our company greatly

Minpunten:

The software still has some bugs that we are waiting to be addressed. The ability to handle large amount files can cause issue. Once these issues are addressed the software will be great.

Vince
IT Director in VS
Textiel, 51-200 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Cleo Integration Cloud

5,0 2 maanden geleden Nieuw

Opmerkingen: The installation services were great and Cleo's customer support is outstanding. I have never had issues with getting a hold of customer support and getting any questions answered.

Pluspunten:

With Cleo Integration Cloud being a "cloud" product, its one less piece of hardware for me to deal with being up and running. I can get access to it anywhere and it's a single interface with my on-prem ERP system.

Minpunten:

The cost is a bit high for what we are using it for (just data transfer right now) but I am looking at other features in the future.

Jose
Jose
VP Operations / Project Manager in VS
Geverifieerde LinkedIn-gebruiker
Computersoftware, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

An efficient platform for managing and deploying projects.

4,0 4 jaar geleden

Opmerkingen: Cleo is a complete application integration tool that we were looking for, it allows us to store all our projects in the cloud and manage them in a better way, it allows us to give a faster access to users and manage password protected data which gives us a better security.

Pluspunten:

I like this tool because it allows us to add all kinds of data without problems and allows a much simpler access to all the information available in each project and designed in each platform or application, it is a great saving of energy and hardware.

Minpunten:

I have no complaints about this platform.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Plastics en kunststoffen, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Software works well and customer support is amazing and timely!

5,0 6 jaar geleden

Pluspunten:

We use Lexicom and it is very stable and easy to use once you start using it. I can have multiple trading partners as well as setting up test partners. Documentation made it easy!

Minpunten:

Not knowing much about EDI, I had to learn how to use the software, other than that I am unable to find anything to date that I don't like about the software!

Andre
Andre
System Analyst in Canada
Geverifieerde LinkedIn-gebruiker
Kleding en mode, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Cleo is a complete solution to integrate your business

5,0 6 jaar geleden

Pluspunten:

What I most like is the customer service department. The software is great, but when I need any assistance in how to connect my projects, the CS or the sales department are able to assist you very well

Minpunten:

What is least like is a leak of connector to integrate cloud platforms in the eCommerce. Nowadays, the ERP, CRM, eCommerce are running in the cloud and as much connector you can have, better is your experience and integration.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Very easy to use.

5,0 6 jaar geleden

Opmerkingen: AS2

Pluspunten:

Everything is in one spot. Very simple and tech support knows there stuff. The integration to our Power 8 is great

Minpunten:

Sometimes can be slow. If you do not have the right PTF's on the Power 8 installed it will fail badly

Kerry
Kerry
Press operator in VS
Geverifieerde LinkedIn-gebruiker
Horeca, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

My smarts

5,0 4 jaar geleden

Pluspunten:

I like how it will tell me how things are going in my account. It also gives me quiz about my budgets.

Minpunten:

Nothing really I'm pleased with this software

Evan
Senior Software Developer in VS
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

This software is very flexible and very simple to use.

4,0 7 jaar geleden

Pluspunten:

The product's interface is very intuitive and simple to use. Though it does take time to get used to the functionality of each module, the application does provide a very flexible solution to many business processes.

Minpunten:

Though this product is very flexible, I have come across a few items that would make the application more streamline. If there were a copy feature, that would make life easier. Also, the upgrade and backup process can be made better.

Jim
Senior Developer in VS
Vervoer/over de weg/per spoor, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

We are currently using VLTrader and we are in the process of moving to Harmony.

4,0 7 jaar geleden

Opmerkingen: By using the VLTrader software we were able to consolidate our AS2 and FTP servers into a single software solution. Saves me time in server maintenance as VLTrader runs with little issues.

Pluspunten:

Support is probably the biggest pro. But, I have little issues that were not caused by me! I have worked with support and they have provided excellent guidance on getting the server functioning at a high level.

Minpunten:

The version of VLTrader we are using has a pretty buggy interface. I am sure later versions are better but we had some issues with stabilizing the server. Also don't like not being able to view logs in the interface always times out because we keep a large amount of data.

Robert
System Integration Specialist/Consultant in Canada
Informatietechnologie en -diensten, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

System Integration to Enterprise TMS

5,0 7 jaar geleden

Opmerkingen: The ability to integrate into complex TMS system flawlessly. Speeding up development of EDI documents quickly and precisely to get the revenue sooner than later. Ability to connect to the database within the studio to query result sets for use.

Pluspunten:

The overall ability of this software is second to none. The interface ability with objects and linking speeds up development. Feature rich and growing with more functionality in the near future. Great product, highly recommended!

Minpunten:

The java engines between versions. When an install is corrupt it doesn't indicate there is an issue with the program files.

Linn
Director IT in VS
Grafisch ontwerp, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Cleo Review

4,0 7 jaar geleden

Opmerkingen: Using Cleo for Communications with our EDI vendors that require AS2 communications. Running on AIX and on Windows

Minpunten:

very difficult to install and set up on AIX.

Mike
system analyst/integrator in VS
Vervoer/over de weg/per spoor, 501-1.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

I've had good experience with results and with support.

5,0 7 jaar geleden

Opmerkingen: We use it for EDI and it works well

Pluspunten:

Cleo support and communication has been very good. We have had very good results using Extol's EBI 2.6 with TMW as our ERP.

Minpunten:

On EBI 2.6, error causes can be hard to decipher and there are some quirks that need to be worked around. We do plan to upgrade to current in the near future.

Viral
Sr. IT Director in VS
Levensmiddelen- en drankenindustrie, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Good softwre for specific needs

5,0 3 jaar geleden

Pluspunten:

Each business process is different. some may fit in with the Celo's out of box solution - some may not. Document management is the best that we've used

Minpunten:

the management (maybe the way we deployed) is not the easiest

Patrick
Director, Information Services in VS
Vervoer/over de weg/per spoor, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

We are at the early stages of implementation but are very pleased with features, functions, support.

4,0 7 jaar geleden

Opmerkingen: Platform for centralizing or integrations and provide added visibility to our data.

Pluspunten:

HA / clustering ability. Map any to any. Vendor is interested in our success. The implementation engagement was focused on getting us running on Clarify and VLTrader.

Minpunten:

I wish Clarify handled flat files like it does EDI. It is still a great product but requires more work for us to tie our data together for the dashboard.

Caryl
CEO in VS
Kunst en nijverheid, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Great way to Track all your Finances

5,0 4 jaar geleden

Pluspunten:

The ease of use i LOVE that this BOT checks on me daily gives tips along with credit score updates and can explain alll of my expense with simple ease

Minpunten:

i find the emjoi and hit me texts on messenger annoying and a bit juvenile

Matt
VS
Heeft de software gebruikt voor: Niet verstrekt
Bron van de reviewer

Cleo Clarify is a pretty good integration solution.

4,0 7 jaar geleden

Opmerkingen: If all of your integrations are straight forward and simple, you will love Cleo Clarify. The help feature does not cover all of the functions of the software, so you either have to spend a lot of time figuring things out on your own, or call support just to find out how to use a function. The support team is very professional, and for the most part they are good at getting your questions or issues resolved quickly. When I've had an issue that needs more than 48 hours to resolve, I have found that I do not get status updates, so my customers cannot get status updates from me.

Brad
System Analyst Team Leader in VS
Financiële dienstverlening, 10.000+ werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

The software has been very easy to use and customer support has been responsive

4,0 7 jaar geleden

Pluspunten:

The ability to silo security to different users and groups grants us the ability to have multiple business units on the instance.

Minpunten:

The limited ability to customize the email notifications that are sent on failures/successful transfers.

Cynthia
VS
Heeft de software gebruikt voor: Niet verstrekt
Bron van de reviewer

World Class Leader in Customer Support

5,0 7 jaar geleden

Opmerkingen: EEI v6.4, Dashboard and ESX helps monitoring the business process with ease. Knowledge base of functions in the mapper are limited however, Customer Support is THE LEADER in EDI technical support. Response time, assistance, knowledge, patience and support is STELLAR! Each and every one of the staff supporting ESX, Dashboard, ICC.NET and EEI are Ambassadors of THE World Class Leader in Customer Support. Thank you for continuous excellent service. I'm always left with the feeling that I'm a valued customer!

Richard
VS
Heeft de software gebruikt voor: Niet verstrekt
Bron van de reviewer

Cleo a great product

5,0 7 jaar geleden

Opmerkingen: We have been using Cleo for may years, although more recently we have been adding many new kind of connections. Where in the past we mostly had AS2 connection, we have since added FTP and sFTP. Using Cleo to automate a very intensively manual process has freed up much of our time. I find the product totally accurate and has many more capabilities than we are currently using, but wouldn't be surprised if we use more of them in the future. Great product, keep up the good work.

Linh
Canada
Heeft de software gebruikt voor: Niet verstrekt
Bron van de reviewer

VLTRADER from Cleo. Great product, has all the features we need and excellent customer support!

5,0 7 jaar geleden

Opmerkingen: We are using VLTRADER to schedule file transfer where it's needed internally within organization and externally with our other partners via AS2. The installation and setup is straight forward. This product allows flexibility in scripting. We are using Windows version to transfer files across Linux, iSeries, and Windows platforms. Overall, very happy with this product. Mostly importantly, Customer Support is one the best!

Steven
VS
Heeft de software gebruikt voor: Niet verstrekt
Bron van de reviewer

Tech Support the way it should be

5,0 7 jaar geleden

Opmerkingen: Cleo Customer Support knows the program inside and out. No matter who I talk to they are all professionals and know the programs inside and out. when I had trouble with Wal-Mart communication they stayed on top of the issue for me until Wal-Mart was able to fix their system (yes it was walmart issue, not ours, unlike most cases). So Glad that I have Cleo in my corner.

Brook
EDI Coordinator in VS
Machinebouw, 501-1.000 werknemers
Heeft de software gebruikt voor: Niet verstrekt
Bron van de reviewer

Cleo Clarify 2.6 is a consistent multi-functional, powerful integration software.

5,0 7 jaar geleden

Pluspunten:

The software offers many features for integration. The software is consistent and support is great.

Minpunten:

The java-based platform is a bit clunky and navigation could be better. ESX only offers AS2 integration and not sftp and ftp.