OnceHub reviews

It works well and is very cost-effective

Opmerkingen: Very good, straightforward "tool" that I have recommended to a few other friends.

Pluspunten:

Simple to set up and the integration with my underlying primary calendar is very good.

Minpunten:

For what it does I have no complaints, "IF" I wanted to use it as my primary interface for my overall calendar management, I would likely have additional input.

Complicated and still doesn't run particularly smoothly

Pluspunten:

When it works it does what it's supposed to do, but we believe there are more user friendly systems out there and our trust in the system has deteriorated over the last few months.

Minpunten:

We have had issues with calendar syncing, the manual block off isn't ideal, we have had reservation times showing as available when they weren't - this has been a stressor having to double check our calendar regularly. Our second biggest issue is the payment portal failing intermittently and this has been happening more frequently lately and tech support hasn't been particularly helpful.

A good calendar software that's better than nothing, though a bit enterprise'y

Pluspunten:

A great calendar management tool compared to sending emails and asking people if a set of times "works for them". Just send them a link and they can pick a time that works from your calendar. Compared to the email route, ScheduleOnce is incredible, and I used it for years.

Minpunten:

Calendly has entered the marketplace with a product that is more user-friendly, more human, and has a great free plan (whereas ScheduleOnce has no free plan). When putting these two side by side, Calendly wins on all fronts, which makes ScheduleOnce irrelevant for me, personally.

Came highly recommended

Opmerkingen: I’ve been ver pleased so far! It does exactly what we need.

Pluspunten:

It’s functionality is exactly what we need. I particularly like the ability to have a combined booking page but control the flow of appointments to different staff as well as the calendar integrations.

Minpunten:

It’s robust and that’s a good thing but there’s a bit of a learning curve to figure out where to find what things. I could see that being challenging to anyone who struggles with new platforms.

Great Scheduling Tool

Opmerkingen: Overall, it's a great tool at a good price.

Pluspunten:

ScheduleOnce is a great scheduling tool that allows prospects and clients to book appointments conveniently. It saves me a lot of time going back and forth to locate a mutually good time.

Minpunten:

I am good with technology platforms, but not an expert and I prefer user-friendly tools and good customer support. The tool takes a little bit of time to understand how to customize the setup of the scheduler to your needs. Once setup, it has required very little maintenance on my part.

Looking forward to using Oncehub

Opmerkingen: [SENSITIVE CONTENT] has been quite helpful in getting our team set up with Oncehub. He has problem solved and offered solutions to meet the needs of our team.

Pluspunten:

It has a clean aesthetic and user-friendly experience that students seem to appreciate. We were recommended this product by our colleagues in another department who were quite pleased with it.

Minpunten:

I would like to be able to share PDF documents back and forth.

Amazing product and solution

Opmerkingen: Talk to Support twice so far on issues just planning our way around but our overall experience is amazing

Pluspunten:

We have used many different online scheduling programs after coming across once hub we have found a golden goose. Highly recommend anyone that has not tried this program sign up today I will impress you.

Minpunten:

Had a few small technical issues but that was on our side not on once hub side

Loving The Time Saving Feature for Scheduling with Clients

Opmerkingen: Excellent. Especially your Chat Support.

Pluspunten:

The ease to set up and the flexibility to set up the time slots.

Minpunten:

I have yet to be disappointed with the software.

ScheduleOnce review

Opmerkingen: I love schedule once. I've used several scheduling tools before, and this one is my favorite

Pluspunten:

It's so easy to use, didn't take me 15 minutes to learn it

Minpunten:

NONE! I like this app very much! Good job to y'all!

Love ScheduleOnce

Opmerkingen: Really user friendly and feature packed solution.

Pluspunten:

Right balance between all the important features (practicality) and ease of use (usability).

Minpunten:

It would be good if the not yet accepted scheduling requests would not be allowed for the same time slot.

There's better options

Opmerkingen: The learning curve took a long time for something very simple.

Pluspunten:

The ability to customize text reminders and calendar availability

Minpunten:

The thing I liked the least about OnceHub is I found it expensive and not very user friendly.

User-friendly and professional

Opmerkingen: I've been a long-time user of ScheduleOnce and have found it easy to use and really appreciate the extra level of support that has been implemented over the years. The Live Chat support feature has been very helpful in overcoming any challenges in a quick and convenient way.

Pluspunten:

This software is very user-friendly for the end-user and has a very professional look which is why I chose it over other options with comparable features.

Minpunten:

Not being able to reschedule appointments on the spot within the software and having to send the end-user an email that relies on them taking action instead of being able to do it while in the moment.

Great tool, a bit slow sometimes, and a bit more complicated than others but with more functionality

Opmerkingen: Great tool overall, does what it needs to do.

Pluspunten:

SO is great for more complex appointment scheduling needs (ex. allowing prospects to book in with a multi-person sales team and distribute calls evenly between team members).

Minpunten:

Page can be a bit slow to load at times, and SO overall is a bit less intuitive to use than alternatives like Calendly. You get more functionality though, so worth it in some situations.

Great Scheduling Software for a Small Business

Opmerkingen: Excellent! Everything is automated and our clients get a 24-hour reminder and a 1-hour reminder, so it keeps them accountable without us lifting a finger.

Pluspunten:

It covers all the bases we need for our personal training business. We were able to create templates for private, semi-private and pair sessions.

Minpunten:

The setup was a bit challenging for me, but customer support was always there guiding me through each step until everything ran smoothly.

ScheduleOnce Saves Me Lots of Time

Opmerkingen: The experience has been good. I followed the instructions to set up the program and connect with my calendars. It took a couple of tries to get the settings just as I wanted them, but changes were easy to make. I've used tech support only once via chat which was responsive and helpful.

Pluspunten:

The product does everything I need from a scheduling system, with no issues or complications. Once set up and configured, it presents available times according to my availability and settings for working hours, adds meetings to my calendars, automatically sets up a Zoom meeting, and reminds attendees of upcoming meetings.

Minpunten:

I'm using only the scheduling software to allow clients to schedule meetings with me. I don't have a need for many of the other features included in the product. No complaints so far.

Always there to help

Opmerkingen: Very efficient system, easy to use.

Pluspunten:

When ever I have an issue, which is not often, the customer support and live chat feature has always impressed me. I know I can get a quick and effective resolution to my issue.

Minpunten:

The reporting. I wish I could export more of the fields to an excel spreadsheet. Everyday I have to manually add the appointment time, student time zone, and notes to the exported list of students.

Absolutely the best

Opmerkingen: Very good experience. I like and recommend.

Pluspunten:

It was easy to setup and has lots of features. I compared quite a bit and this was the best online scheduling tool

Minpunten:

The user interface seems a bit outdated but that's just a preference thing.

Good enough, but not my favourite

Pluspunten:

It was relatively easy to use It has a ton of features and ways to do all sorts of things

Minpunten:

In my mind it was not intuitive​ enough I had to play around with it too much to get it to do what I want it to do Once you get the hang of it, it's okay, but for the simplicity I wanted, it was not simple enough It worked well when it worked

Angela

Opmerkingen: Excellent

Pluspunten:

Scheduling is automated and easy

Minpunten:

I am on the old plan - not easy to figure out what I have compared to the new plan

Does the Job well, a few hiccups but usually easily fixed or solved

Opmerkingen: Overall positive - we aren't thinking of switching anytime soon

Pluspunten:

Love the support on this platform - they've always been quick to answer questions or offer solutions. In terms of booking and scheduling we love the ability to separate event types into different booking pages

Minpunten:

The user interface can be a bit clunky in the backend. If you don't know what you're looking for then it's hard to see how the events, booking pages, etc all fit together and where the settings need to be adjusted.

makes booking easy!

Opmerkingen: big time saver!

Pluspunten:

I use this for phone appointments and podcast interviews. Had made scheduling easy because, as the name says, you only have to schedule once -- no more going back and forth. Have used similar services and this is the one I like best. Integrates well with calendars to make sure you don't get double-booked!

Minpunten:

Pretty good as is! Would love an option to be able to get as many add-on calendars as needed, not just package deals.

Schedule It Once!

Opmerkingen: My overall experience with ScheduleOnce is smooth and stress free. It is easy to set up even if you are not handy with technology.

Pluspunten:

Quick and easy scheduling that is automated so I’m not chasing down clients with missed phone calls, text messages or emails just to make an appointment. This saves me time and prevents leads from going cold. I get updated in my email and by text when a new appt schedules. I can schedule many types of appts on the same page. It links directly to my google calendar.

Minpunten:

Adding multiple coaches to my scheduler requires same price as administrator user.

Professional and up to date scheduling platform

Pluspunten:

I like that it is synced with my Google drive and calendar.

Minpunten:

Maybe have tutorial on video for clearer integration of other apps.

Love it

Opmerkingen: I would recommend it. It’s functional and useful

Pluspunten:

It’s quick and easy to use. I love being able to send a link to people with all of my availability that includes my calendar on my phone’s conflicts

Minpunten:

I wish it had an easier to use phone interface. I’m rarely around my laptop when I am confirming appointments

Buyer Beware!

Opmerkingen: The software always booked the wrong time. Support was unable to figure out the issue and they would not provide a refund AND were not able to turn off automatic billing. The only solution was to delete my account immediately (and lose the next 10 months) or wait and delete my account right before it auto-renews.

Pluspunten:

The scheduling dashboard is nice. There are good customization options.

Minpunten:

The software always booked incorrect times due to daylight savings conversion. Support was unable to help and no refunds are provided.