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Over 123FormBuilder

Automatiseert het creëerproces van elk type formulier en enquête. Ontworpen om te voldoen aan alle zakelijke behoeften voor het verzamelen en beheren van gegevens.

Meer informatie over 123FormBuilder

Pluspunten:

The features are most impactful. Moreover, it is very easy to use.

Minpunten:

Customer service emails to say they will email when there is a fix. I'm so completely frustrated that as a Pro member there is no response to help requests.

Beoordelingen van 123FormBuilder

Gemiddelde score

Gebruiksgemak
4,4
Klantenservice
4,1
Functies
4,2
Prijs-kwaliteitverhouding
4,0

Waarschijnlijkheid van aanbeveling

7,9/10

123FormBuilder heeft een totaalscore van 4,4 van 5 sterren op basis van 169 gebruikersreviews op Capterra.

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Reviews filteren (169)

Stefan
CRO Specialist in Duitsland
Verzekeringen, 10.000+ werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Eerder overwogen alternatieven:

1, 2, 3 formulier gebouwd!

5,0 2 jaar geleden

Opmerkingen: Kies er niet voor om zelf formulier te laten bouwen, maar gebruik een no-code/low-code oplossing om je formulieren te ontwikkelen. Hierdoor implementeer je sneller formulieren en kost het je minder geld. De tool is ook geschikt voor corporates. Onze Legal, Compliance en Security afdeling hebben de tool goedgekeurd.

Pluspunten:

In 123Formbuilder bouw je in een handomdraai een formulier en implementeer je die. Je hebt heel veel mogelijkheden. Zo kun je bijvoorbeeld op de achtergrond een berekening laten uitvoeren met de output.

Minpunten:

Af en toe is er een bug op een formulier, maar het supportteam lost de problemen snel op.

Emily
SEO & Content manager in Duitsland
Verzekeringen, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Eerder overwogen alternatieven:

Eenvoudige tool om je online formulieren op te bouwen en voor een goede prijs!

5,0 2 jaar geleden

Pluspunten:

De tool is GDPR proof sinds de servers zitten in de EU. 123formbuilder denkt graag met je mee en helpt bij de implementatie van de tool. Ook krijg je genoeg training. De tool is ook om te bouwen naar jouw smaak met zelf gemaakt componenten die je via HTML erin kan zetten. Ook kan je je eigen CSS erin zetten.

Minpunten:

Componenten mogen nog wel wat uitgebreid worden zoals auto fill of ook een landcode aan het telefoonnummer toevoegen.

Nikhil
Nikhil
Associate Software Engineer in India
Geverifieerde LinkedIn-gebruiker
Informatietechnologie en -diensten, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer
Bron: GetApp

Collect Clients Feedback Securely

5,0 vorige maand Nieuw

Opmerkingen: 123FormBuilder made easy for us to build form in a minutes which has saves us lot of time and money. Building forms is straightforward process and sharing them to clients is simple. Exporting data one key factor, We can export them in different formats.

Pluspunten:

123FormBuilder has been one the easiest way to build a form and share them securely to your clients. Building a form is as easy as drag and drop. They have multiple fields available to use while building a form

Minpunten:

I would still love to have more field to set different types of questionnaires for our different clients. It has lot of customization option but there is still lacking in some features.

Dan
IT Manager in VK
Milieudiensten, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

More than a form platform

4,0 vorig jaar

Opmerkingen: Overall it is a reliable and easy-to-use service.Change is progressive without major changes often, making adoption and adaptation easy.I can see that many new features are added, but it's not in your face.

Pluspunten:

The API support for popular web tools works well.Testing before release to live is straightforward, with instant form duplication and publication.Embedded code works well in basic iframes and loads quickly.Token-based security for API integration is robust; I don't remember having an issue on that side of the tool.I like the price; you can do a lot on the basic bundle.Help pages are beneficial and well-written.A low incident rate over the years, maybe twice a year, is acceptable for us.Non-technical staff find it easy to build forms, with the much better options list and visual tweaking than the basic Microsoft Forms tool.

Minpunten:

Support is only via chat/email, which is a big waste of time when you need to discuss complex issues.I know that the support is Romanian-based, but don't they speak English in Romania?Slow to fix problems with a slow escalation process; you can never speak beyond the first support tier, which is frustrating. The inability to back up API configuration is a strong business risk, considering how complex some API mapping can be.

Tanzina
Curator in Canada
Beeldende kunst, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

After over 4 years of daily use, they held my data "hostage" when I tried to downgrade

1,0 4 jaar geleden

Opmerkingen: After several years of using the forms almost on a daily basis on the Gold Plan, last year I went through personal tragedies, closed my business, lost my job and no longer needed nor could afford to continue the paid plan. This year as I am recovering, I will be creating possibly 3-5 forms in a year compared to 30+ forms per year in the past. When I tried to create a free form, I realized 123formbuilder had put security blocks so I couldn't access my old forms, data or even create new forms. They wouldn't even let me delete old forms without upgrading and paying for a Gold plan. I could log in, but then any activity I tried, I would be directed to a page to upgrade with no other option. I have been going back and forth the past week with customer service. They released the block at first when I first contacted them, and since their email had gone to spam, I never saw that they gave me a 3 days window to delete all forms. I just proceeded with creating one form, uploaded to my website, started getting applications, and went back to the "upgrade or else" page. I explained my situation to the customer service rep and pleaded to use the free service, said I wouldn't use more than 5 forms as per the free agreement, asked as a long term client if I could keep the current form with 10+ fields (I was willing to edit and remove excess fields if that wouldn't be allowed). But she just blocked me from even being able to access the form submissions and kept pushing me to pay!

Pluspunten:

Only workable on upgraded paid services.

Minpunten:

Even with the upgraded paid plan, it is very tedious to customize each new form even though they are duplicated. I was creating new sign up forms (duplicates of past week's form) every 1-2 weeks throughout the year, and had to customize every detail on the notification emails and thank you messages every single time. When you try to delete multiple fields, you have to do it one by one, can't select multiple fields. Customer service is terrible!!!

Reactie 123FormBuilder

4 jaar geleden

Hello Tanzina, Thank you for your feedback - we always appreciate it, whether good or bad, and it is one of the main promoters for improvement in terms of product and customer care experience. We are very sorry to hear about your inconvenience and we want you to know we do empathize with you and we do care about your situation. The safety of your data and your satisfaction are of real concern to us. We have looked into our interaction with our Customer Care Representative and we want you to know that she will follow up with you on an email she sent you yesterday. She will continue to communicate with you on this matter in order to ensure that this issue is resolved as soon as possible. Thank you again, 123FormBuilder Team

Joseph
IT Expert in VS
Machinebouw, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

123FormBuilder Guarantees Reliability

5,0 vorige week Nieuw

Pluspunten:

I like how resourceful 123FormBuilder has been when it comes to forms automation. 123FormBuilder is so reliable.

Minpunten:

No issues concerning 123FormBuilder. 123FormBuilder makes things easier.

Tulio
Manager in Brazilië
Muziek, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

123FormBuilder has become a powerful tool for my company!

5,0 5 jaar geleden

Opmerkingen: I have been using 123FormBuilder for 1 year in my company and its forms solve 99% of the problems I have.

Pluspunten:

The number of fields for forms is countless! In addition, 123FormBuilder has several security mechanisms that allow the form to be used for any use. Even for contests! The ease of creation and finding what you need, and if you don't find what you are looking for, the service always answers you in 1 day! Our company will not stop using 123FormBuilder anytime soon!

Minpunten:

There are very few weaknesses of 123FormBuilder, the only thing I could think of was having a chat so I could have my questions answered, but by email, I always get the answer by the end of the day.

Amber
Amber
President/CEO/Consultant/Speaker in VS
Geverifieerde LinkedIn-gebruiker
Professionele training en coaching, Zelfstandig ondernemer
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

123FormBuilder Overall Is Great

4,0 2 jaar geleden

Pluspunten:

I like the many variety of designs that are offered with this software. It's easy to create forms, surveys, and the like. This software additionally has a lot of great templates.

Minpunten:

I don't like that the fact that with all the great designs you have to pay the upgraded price; some of these should be made available. Although it's easy to create surveys, forms, etc., I've found another software that's easier.

Ayush
Ayush
Graphic Designer in India
Geverifieerde LinkedIn-gebruiker
Grafisch ontwerp, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Best online electronic form builder tool available in the market

5,0 2 jaar geleden

Opmerkingen: My overall experience with 123FormBuilder is great. It's the perfect tool for a form-building solution in the market. I can easily recommend this tool to anyone.

Pluspunten:

This form builder tool is very easy to use and offers a very quick form building solution. Pricing is also good, provides a great User Interface, and is easy to understand the analytics dashboard. It provides some predesigned form templates that can be used for instant form building, Analytics dashboard is awesome. It also has multiple user support and also offers some great integration with other software tools like - Wix, Wordpress, Paypal, and many more. Online electronic form building is pretty easy and great with this tool.

Minpunten:

I'll say nothing is there of which I should be thinking there's a con in this tool. It offers great results. I love the analytics feature and a fully customizable form-building solution. Best out there in the market.

Jackson
IT Manager in VS
Gezondheid, wellness en fitness, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

123FormBuilder Is a Userfriendly Solution

5,0 vorige maand Nieuw

Pluspunten:

I am impressed by the ease of use of 123FormBuilder. More so, 123FormBuilder is super amazing.

Minpunten:

I have zero reasons to dislike 123FormBuilder. 123FormBuilder is amazing.

Carla
IT Manager in VS
Ziekenhuis- en gezondheidszorgbranche, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

123FormBuilder Makes Work Easier for Us

5,0 3 weken geleden Nieuw

Pluspunten:

I like the effective features of 123FormBuilder. 123FormBuilder is the best form automation.

Minpunten:

123FormBuilder is flawless. I am impressed by 123FormBuilder.

Rayna
RECEPTIONIST in VS
Ziekenhuis- en gezondheidszorgbranche, 10.000+ werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

123 FORMBUILDER is really 123!

5,0 6 maanden geleden

Pluspunten:

i love the convenience and the ease of use

Minpunten:

i feel like it can be somewhat modernized.

Jose
Managing Director in Canada
Geverifieerde LinkedIn-gebruiker
Informatiediensten, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer
Bron: GetApp

If only the developers were as good as the support staff

3,0 5 jaar geleden

Pluspunten:

I have a Premium account and I have always received better than average support. Because they use instant chat, you can ask a quick question and they will help you out - no robots. The features I like are the ones mentioned in their product. I have used all of them. Including chaining forms, subdomain ssl certificate, SMTP mail, translation, etc. It is for these reasons that I think this product is very unique. Creating forms is dead simple, updating, moving fields around, is very easy. It even has themes and ways to customize CSS and add Javascript. I did not try the payments though.

Minpunten:

I have found many glitches with the app. It is too bad that their developers are not fixing any of them. Below is a quick list that I have shared with them multiple times. All I get in their replies is apologies. - Repeatable components are still in BETA mode after nine months and counting. I don't know what product out there would have something in BETA for this long, so that is your first clue. - Long text & mobile numbers should transfer from one form to the next. When chaining form, long-text and mobile numbers are impossible to transfer correctly. Again, why? - Allow for computed text in the form so we can concatenate fields. There is no easy way to get this done and therefore you can't perform basic things like validating text, or transforming it. - Masking numbers to indicate 000's. What is easier to read: 100000000 or 100,000,000? There is nothing you can do but to ask your users to be careful entering amounts. - Individual attachments should not be zip when the forms are saved in Draft users re-open the form. - Add a field that indicates what language was used when the form was submitted. - Allow to undo, audit history of changes, logging of emails sent, etc. As it is, every change is automatically put in production. The ‘Publish’ does not mean ‘Save’. Hopefully, they get to resolve these issues soon.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Financiële dienstverlening, 201-500 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer
Bron: GetApp

TERRIBLE EXPERIENCE: Read before you purchase

1,0 7 jaar geleden

Pluspunten:

Visually (only) looks good on wix, other than that there are no pros that you can't find on other sites that will work seamlessly.

Minpunten:

I never write reviews but I had such a terrible experience using this app, from usability to customer service that I wanted to save others time and aggravation. I used this app via Wix with the platinum paid version for ticket purchasing for an event. The setup was a bit complicated to create purchase items but I was able to have someone assist from the customer service to set it up for me via talking to them on chat and email (there is NO ONE to call for customer service even with a platinum plan) When they assisted they didn't explain HOW to do it, they just did it for me which may seem like a good thing at first but then when you run into a problem you don't know how to fix it; highly in recommended. Once users started purchasing items a myriad of other issues came up; payments showed up in the reports as not paid when indeed the money went through, the form wouldn't take them to the payment page and the reports do not update in real time; you have to manually refresh it, and that along with any other changes must be done on a computer as it's not at all mobile compatible. When I went back and forth with customer service on these items and the last was not resolved I ultimately asked for a refund; they processed the refund without warning and deleted all my 500 user entries! If any of the above matter to you for your needs, do not get this app! I am now using formstack and haven't had a single one of these issues for exactly the same price!

Paul
CEO in VS
Muziek, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer
Bron: SoftwareAdvice

Stay Away! They don't fix their own programming issues

1,0 vorig jaar

Opmerkingen: We have used CaptainForms (owned by 123FormBuilder) for many years until suddenly they have stopped supporting their programming errors within their own plugin. Without warning they have deprecated their product. For any companies which are heavily reliant on forms be forewarned your countless hours in designing and implementing forms will be short lived as 123FormBuilder doesn't support their own products.

Pluspunten:

Use to be good, how doesn't function and they don't support their own software development.

Minpunten:

They don't support their own software and refuse to fix their own programming errors within their software and applications.

Emmanuella
Emmanuella
Sonographer in Frankrijk
Geverifieerde LinkedIn-gebruiker
Ziekenhuis- en gezondheidszorgbranche, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Extraordinary Software

4,0 vorig jaar

Opmerkingen: I have had a really positive experience with 123FormBuilder. It has been extremely easy to use and very intuitive. I have been able to create forms quickly and easily, and the customer service team has been great in helping me out if I have had any questions.

Pluspunten:

123FormBuilder is an intuitive drag-and-drop editor that enables users to easily construct forms to their specifications. The design is simple and requires no coding experience, and the option to personalize forms with themes, fonts, and colors is available. Moreover, 123FormBuilder offers powerful features such as integrations with other platforms, payment processing, and analytics. All of these features make it a reliable and versatile tool for constructing forms and surveys. In addition, 123FormBuilder offers great customer service and support, meaning any queries and issues will be dealt with promptly.

Minpunten:

There is nothing to dislike about 123FormBuilder

Jennifer
Paranormal tour guide in VS
Entertainment, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

123 formbuilder review by Jen

5,0 vorig jaar

Pluspunten:

The product is easy to set up, use, and integrate. PayPal and Google both integrate with formbuilder and there's a huge list of others.The amount of possible applications is huge, it can be used to easily and quickly collect any type of information. The survey and registration forms are both easy to customize and fill. This product also has dynamic forms that adjust as they're filled according to answers entered.

Minpunten:

So far there isn't anything to complain about, if that changes I will update my review.

Crystal
Volunteer in VS
Management non-profit organisaties, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Simple Software!!

5,0 8 jaar geleden

Opmerkingen: We like to keep our complainant completely confidential and this little program does just that. It is so easy to use and works with Facebook too. The form comes to us via email and in real time too.

Pluspunten:

It does just what it's been asked of. Has never failed us.

Minpunten:

Nothing

MIRANDA
Human Resources in VS
Vervoer/over de weg/per spoor, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

123Form Builder

5,0 4 jaar geleden

Opmerkingen: Very satisfied and would highly recommend

Pluspunten:

Easy to create as many applications as you'd like. Easy to add link to your company website's employment page.

Minpunten:

Nothing at this time. Been using for over 2 years and have not experienced any issues as yet

Reactie 123FormBuilder

4 jaar geleden

Hello Miranda, Thank you so much for your feedback, we more than appreciate it! We are happy to hear that our product has been useful for you. Wishing you the best and to many happy forms ahead, The 123FormBuilder Team

Franck
Heeft de software gebruikt voor: Niet verstrekt
Bron van de reviewer
Bron: GetApp

123contactform is Awesome

5,0 11 jaar geleden

Opmerkingen: I registered with 123contactform one month ago, and I am really happy with their service. First, the form is the greatest I've seen on the web for Joomla (and I searched a lot), but what I like even more than there excellent form is the live support. I had a problem with my form today, and Chris (a member of the support team) stayed with me for almost one hour helping me via the live chat. This is amazing! But what is even more amazing is that I'm only a free member, and I didn't upgrade yet. I've never seen this kind of support, and believe me; I work online since 2006.
Let me tell you that I bought another form builder from another company for my joomla site, and their form didn't work for me. They didn't even bother to take care of my problem, although the problem was on their side, and when I asked for a refund, they just told me: no!
Hapilly, I am with 122contactform now, and I recommend it to everyone.

Pluspunten:

Excellent form Drag and Drop super easy to use All features you ever need on a form Free service is better than some other paid services Excellent and super fast support

Minpunten:

Limited to only 10 field per form for free members (I wish I could have more) Paid version is a little bit expensive.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer
Bron: GetApp

Perfect form for authors and freelancers.

4,0 5 jaar geleden

Pluspunten:

Pros- Lots of integrations, options, customizations. They've done really well with making a robust builder that's still easy to use and setup, with minimal fuss necessary. It's simple to create your form and deploy it no matter where you need it to be, because the integrations cover most popular platforms, and the standard publishing options like jquery, HTML, or link form handle the rest.

Minpunten:

I really feel that notification emails upon signup and exporting as a CSV should be standard to all plans. In the privacy conscious age we're in now, people need that extra email to remind them that yes, they did sign up to this. A "Thank you" page on a website they'll quickly navigate away from isn't enough anymore. Exporting as a CSV is necessary as almost every business is now using forms for newsletter signups. Without being able to export as a CSV, we have to manually export that data one signup at a time. Those two options really should be standard on all plans, not just the paid ones, as the times change.

Charlene
Director of Communications in VS
Management non-profit organisaties, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

I use this as an add-on app to my website to make forms for web visitors to fill out.

5,0 6 jaar geleden

Opmerkingen: Makes it easy for web visitors to fill out a form and email it to me to answer their requests (i.e., add them to a mailing list or committee, send them requested information, etc.) Great app!
I have a hard time finding the app from my website software. I wish my web app people would put a link to this in the website editor instead of me having to remember how to get to it.

Pluspunten:

It's pretty self-explanatory and easy to use. Customer service is really good. They get back with you pretty quickly and are good about making sure they have helped you with your questions.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Computersoftware, 501-1.000 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Good and easy form builder cheaper than similar alternatives

4,0 8 maanden geleden

Opmerkingen: Good cheap alternative than most enterprise form builder applications

Pluspunten:

Easy intuitive UI with well integrated management features for handling and updating the UI

Minpunten:

There is no good preview feature to see how changes affect a form. No realtime editing and publishing

Sheilla
Designer in VS
Design en ontwerp, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Basic builder that gets the job done.

5,0 2 jaar geleden

Pluspunten:

The best thing about 123FormBuilder is its ease of use. You can get started in seconds and have a form that's ready to use. It's easily integrated with Wix and looks great on desktop and mobile.

Minpunten:

There's a 5-form limit that you can create on the site under their free plan. The aesthetic of the forms also could be improved.

Jason
Software Engineer in India
Geverifieerde LinkedIn-gebruiker
Informatietechnologie en -diensten, 10.000+ werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer
Bron: GetApp

Best form building solution and an all rounder

4,0 6 jaar geleden

Pluspunten:

123FormBuilder gets the job done without demanding too much from the user in terms of technical know how. This is the biggest pro I have felt about it.

Minpunten:

The options provided are very limited, especially in the free plan which makes it basic at the best. They can include more features in this plan.