Time Tracker reviews

Straightforward Time Tracker Tool

Opmerkingen: In conclusion, It's a good choice for a simple and straightforward time-tracking and invoicing tool. I would recommend Ebility's Time Tracker to any Freelancer or Small Business looking for a simple tool to track their time and bill their clients.

Pluspunten:

Even if you are not a tech-savvy individual, the tool allows you to accurately track your time, including billable and non-billable hours. There is also a free trial available so you can see and test it in person. If you feel it, their subscription is based on the number of users, but they do offer an annual billing option with a 20% discount, which is fantastic.

Minpunten:

I honestly don't see any disadvantages to this simple toll, but I might go comment on its UI, which isn't that important since it will mostly run in the background. Perhaps it will be improved in the future updates. Looking forward!

A Well rounded Time tracking and Invoicing software

Opmerkingen: Overall it has been a very successful product and has handled our needs quite well.

Pluspunten:

Time tracking and being able to tie the time entries to a specific client and project is crucial in our business as an IT support and web-design company. Then add in Invoicing and it allows me to have reduced the time it takes to produce payroll reports and monthly invoicing

Minpunten:

The inability for us to customise reports beyond the options currently presented.

Does what we need it to, but no wow factor

Opmerkingen: Better than the last software we were using for time tracking, but definitely not perfect

Pluspunten:

We like the flexibility and customizability of the tool as it allows us to track time by project and clients and integrates with QBO and other software we use.

Minpunten:

There are persistent sync issues with QBO that need fixing regularly.

A top tool to improve productivity

Opmerkingen: TimeTracker is used for logging in, planning projects, managing tasks, planning weekly and monthly calendars, tracking time and expenses, and more. The best part of using a time tracker is that it forces developers to stay on task by setting strict time limits. The developer's track record can be verified by the client. Both the client and the programmer can see through it without any difficulty

Pluspunten:

Time Tracker is how I keep track of my schedule, tasks, and projects. Payroll and expenses can be calculated from the gleaned information. In addition, TimeTracker's customer service can fix any problems you're having.

Minpunten:

It works fine, although there are instances when there are bugs that force you to re-enter data. From what I've heard, the software's administrative interface can be perplexing, but I can't speak from personal experience.

Time Tracker is the HR solution for time-keeping for your staff members.

Opmerkingen: A good idea and what it gives is great. Used it and will still use it. Cost vs what it does is really wonderful.

Pluspunten:

It does not only apply to your employees only yet it applies to other jobs like doctors and lawyers. This is a great benefit one can use.

Minpunten:

You cannot tailor reports in this application which could be an advantage for future updates.

Owl Bookkeeping Time Tracker Review

Opmerkingen: Overall we have had a great experience with Time Tracker. It offers everything we need to run our business smoothly and keep our team and clients happy. It has been an integral part of our process as far as time tracking and invoicing.

Pluspunten:

We love this software because it helps is really capture time spent on a client. We used to struggle with people rounding their time up which was not an accurate representation of time spent on that client. Clients would get upset, understandably, and now we have been able to bill them the correct time spent on their account.

Minpunten:

The only thing I can think of that I don't like about this software is that sometimes even though something is set to be non-billable, the billable box will still be checked off. Other than that, it has been a wonderful software for my company.

The right fit for our team and business

Opmerkingen: Our previous Time tracking system was home-grown and slow for rapid entry of tracked time entries. The Outlook integration features have cut the time entry activity by at least 75%. Users keep up with their time throughout the day, so near-realtime insight into the activity of the team is readily available. Previously they would wait until the end of the day or end of the week to enter time, so progress was difficult to monitor. Support has been responsive and helpful, so most any issue we encountered is solved or logged for future enhancement

Pluspunten:

We work on multiple client projects through the day. Most consultants track their time in their Outlook calendar and transfer those times to our former system on a daily or weekly basis. Time Tracking in Outlook, assigning that time to clients and projects in one action and synching with the online portal has made an extremely tedious, non-value-added activity a simple and non-intrusive task in our consultants' work days and has already paid back the cost in added productivity.

Minpunten:

Reporting functionality is limited and somewhat archaic and doesn't match our measurement and tracking methods. Exports of the Time Tracker data through the API has allowed us to measure our consultants and business in the way that we choose to. I would prefer a method to customize the fiscal calendar/fiscal periods for reporting, but again, we have handled this through export of the data and imposing our fiscal calendar on the data for meaningful reporting.

Great, Inexpensive way to connect to QuickBooks

Opmerkingen: An inexpensive way to accurately track your billable time and quickly get that info into Quickbooks.

Pluspunten:

We use Time Tracker in our video production company to track billable hours for all invoicing. This includes editing time, purchasing stock footage, equipment rentals, shoots, etc. All of this information needs to be accurately conveyed to Quickbooks in order for us to bill our clients appropriately.

Minpunten:

Being a web-based product, there are sometimes when the software is down and you can't access the time tracker. This can cause us to lose track of billable time.

Time Tracker - Keep Your Time in Check

Pluspunten:

Time tracker software has the ability to accurately track time spent on tasks, projects, and activities. This helps users and managers to analyze and prioritize tasks better, leading to increased productivity and time management. It also helps managers evaluate employee performance and identify areas where they need to improve.

Minpunten:

While using this software users need to enter data accurately and regularly, which can be a burden for some, especially if they have many tasks to track.

Tracker you need to reduce manual load

Pluspunten:

Its a great tool to track the employee engagement by knowing if they are active online. Based on that their activity can be monitored. The app can track the activity accurately and give results.

Minpunten:

More features can be added to the app like letting user get to choose if they need upskilling time. So they can track different activity time and track the same

Great software for timesheets/getting time entries to accounting software

Opmerkingen: Great, our company entered time manually on paper time sheets for over a decade and this has allowed us to save time, money, and allow our managers/owners to cut back on people entering in more time than they should and actually understanding how much time is going to what jobs.

Pluspunten:

The ability to segment users and managers is essential to our company's structure. Being the administrator and having the ability to go in and fix any user's time sheet is also great.

Minpunten:

The mobile app needs improvement, specifically when entering in time. Don't put the billable toggle down at the bottom because when a user is entering non-billable work they should have no customer. Therefore if the user is going to enter non billable time they will always get a confusing error message unless they go to the last item on the mobile app to toggle off billable first. Also it would be great if there was a feature that forced the app to sync with the database automatically.

Excellent Time management Tool

Pluspunten:

Time Tracker is indeed one of the smartest tools for timekeeping and saving. It is such a fast and easy to use App. It did help researchers and employees in various sites keep track of the time they are taking to complete research-related tasks, specifically when engaged with one-on-one research participants. It thus helped us define and allocate research targets more appropriately.

Minpunten:

Very seldomly the software will time out and you will have to recalculate time spent on different tasks. It also could be a bit difficult to use on phone screens, and thus researchers out in the field had to create a paper version of their work time, and re-enter it in the app once they are back at the office

Time Tracker

Opmerkingen: I don't have to come up with my own method of tracking employee and contractor hours. Integration with Quickbooks now with the web client is seemless. Things pretty much work well now.

Pluspunten:

Multi-platform with ease of use. Flexibility to allow you to record multiple days and hours in a single line-item or (like me) track each individual day separately so that I can report to my customers exactly what was done when I was there billing hourly. No save button the stuff is automatically saved when you tab past and entry in the web client. Mobile clients for Android and iPhone are very functional.

Minpunten:

Screen handling is sometimes buggy. Every once in a while you end up with two lines per entry which typically happens on a larger screen. I have a 4K display and sometimes when I make the screen size large enough to fit the entire width of the screen the second line pops in which makes no sense. I would also like more flexibility in enlarging sections of the screen, and the ability to eliminate fields that I don't use, but that's just cosmetic things. The program works great. Andriod and iPhone clients don't capitalize the first word in a sentence for some reason even though it does that in other applications. This causes editing issues later for me when I bill the customer. I get statements from my workers like "i moved sue's computer" and typically if I dictate in other applications it comes out like "I moved Sue's computer" -- I'm not sure why they don't use the typical text processors on the platform

Good Product and concept WHEN it works but POOR Customer service when it doesnt!

Opmerkingen: If I cant create invoices then it is useless to me. Fix your software and get appropriate support.

Pluspunten:

The software is good for time tracking and then it syncs with Xero so that I do not have to do any double entries. I am a single freelance user and it saves me time WHEN it works. When there are issues, and there will be, trying to fix them is time consuming. Customer service is practically non existent.

Minpunten:

Poor customer support - When there are issues, and there will be, trying to fix them is time-consuming. I am currently on hold to the telephone support and have been for 23 minutes now. I have been called one (yes 1) in the queue for all that time. Seems they have no one on the support desk to actually take the phone call. Also waiting for the online support person to answer my question for the last 20 minutes as well. Trying to create an invoice for a client. Have over $1,500 in work to bill out but the create invoice function seems to only be picking up the last two entries and wants to create an invoice for only $39. Can't figure out why. All the entries are approved and fall within the selected date range. Last time I tried to an create invoice I had the same issue and support couldn't figure out why and just created the invoice for me but never fixed the issue. Guess what, the very next invoice I tried to create I have the same issue. Now its been 30 minutes and still on hold. Also, the online chat function disconnected "because it was idle for too long" while I waited patiently for a representative to respond. The representatives are probably overworked and handling too many issues at once I suspect.

The bare minimum in time tracking. Irritating UX, dated pile of Windows 98, not beyond saving.

Opmerkingen: I was able to track my time and tell my boss what I did. (That's about it, it made little to no difference in my ability to communicate value in my organization).

Pluspunten:

It does what my management team needs it to do. I suppose the integration between their billing set up is satisfactory. They probably feel like changing this system would be such an overhaul that they're willing to stick with this system. That said I guess eBillity accomplishes what the business owner wants.

Minpunten:

This tool does not have enough demonstrated empathy for the actual end user. It certainly accomplishes enough for the controller / billing / CEO. However this tool actually makes it harder to communicate my value to the boss, and I'm not complaining about having to use timers. I've worked in a freelance/client service environment long enough to know that every minute of efficiency matters. What I'm talking about is eBillity's specific UI and interaction design. Furthermore, for mid-tier managers, I've heard that they're also irritated by the system's lack of accommodation. I've heard my managers say that it's very difficult to scale in an org with many clients and even more service offerings. They've said that being able to even parse logs out (who worked on what, for how long, and how) is a headache. Managers would like to manage how employees log their time and this tool does not help them do that. It's an input output box. There are few controls or features that make the life of a manager any easier. Thankfully we deliver enough value to our clients that they don't make us jump through hoops to demonstrate a granular level of time reporting. I would suggest eBillity take a serious look at competitors from a UX and design standpoint. This vertical, as you may now, is maturing and design is ever more important to a successful product.

Nice tool for creating a good working culture

Opmerkingen: It has been very easy to use since now. I do like the softwares which improve the productivity of the team and our brand. Keep adding new features.

Pluspunten:

I have been working with the team for the ongoing projects. Keeping track of each every activity was going tougher. The day since I started using time tracker, Tracking was very easy and workflow become smooth. Highly recommended.

Minpunten:

I don't count any cons but I do have some suggestions to grow the users. They should charge lesser and they needs to work more on billing and invoicing.

it's glitchy, but it's easy for my employees to use

Opmerkingen: I have less data entry work to do because my employees are responsible to enter their time sheets. We used to have hand-written time reports that I had to enter into Quickbooks daily. No more!

Pluspunten:

my staff often works on the same projects over the span of several weeks. the ability to copy their previous time sheet and then make amendments as needed is a real time saver for them and makes them more likely to get their time in by deadline with very little follow-up (prodding) from me.

Minpunten:

Any changes that I make to the timesheets do not sync back to the cloud; client jobs that are closed still show up on the app that my employees see and that confuses them

Basic usage with no issues for many years

Opmerkingen: The tracker does simply work and I've never had problems with fearfully entering in hours because it was always possible to reach out to our payments person and have them revert our latest submissions in order to fix them.

Pluspunten:

The interface is rather straight forward and because we have many different buckets of things that we can bill to, we are able to make our weekly breakdowns as complicated or as simple to read and bill the clients for as we want. This makes it so that people record time the way that best suits them and their level of detail.

Minpunten:

It's minor, but the comment boxes where I put in all of my time descriptions are rather small and are word limited. This is annoying because it forces me to be needlessly terse or enter in many more rows than I would like to in order to fit everything I did in a week in. Also not necessarily a minus but I found very little need to use the timer that they provide as there are so many times that I would start and stop a task's timer because I was distracted or something more important came up that it was a hassle to maintain.

Hours tracking made simple.

Opmerkingen: Fast and easy to setup and be productive. Simpler than using some of the other products on the market. Reasonable value for the money.

Pluspunten:

The application works through a web browser or my iPhone making it easy to track my hours as I go along. The report engine is simple but does what I need including making reports I can easily send to my clients in a professional looking format. It is simple to set up new customers and new items so that I can track as much or as little detail as needed.

Minpunten:

Going back to change approved entries can't be done from the main week view session where the hours were first entered. Edits mean going to a separate view of a single line. I can see the rationale for this - the line was approved and therefore the status has to be pushed backwards, but an easier way would be nicer. A few user defined fields on some of the sessions would be helpful, especially if there became report criteria. I don't use QuickBooks for my invoicing, so having a manual check box marked INVOICED would be helpful (as an example).

Works great if you use the website to put in your time.

Opmerkingen: We went from handwritten time sheets, so this is much cleaner and nice that that time transfers to Quick Books.

Pluspunten:

The website is great and very user friendly. The layout where you can just put time for each day under the client once is very nice!

Minpunten:

The app for the mobile is awful! It does not run smooth and is not setup like the website. The website is nice and shows the client and then the whole week so you can put time under the same client for each day instead of with the app where you have to do the client every time and have a lot more entries.

A great solution for employers with employees all over the place! Great Customer Service!

Opmerkingen: Ability to have employees worldwide enter their time quickly and easily to keep A/R as current as possible.

Pluspunten:

I like the fact that you can have employees scattered all over the country or even all over the world for that matter and they can simply login and enter their time and submit it easily using eBillity and their easy to use GUI.

Minpunten:

I would like it to have better software for smartphones. I feel the app needs to be developed further and needs a better GUI. I think that most of the employees would use the app but it's hard enough to get them to enter their time let alone learning a new GUI. They need a simple easy to use interface that is bug freee.

It's passable but it could be better

Opmerkingen: It's a pretty straight forward app that ties into QB. The price is moderate given the functionality and bugs. The concept is good but the delivery needs polishing.

Pluspunten:

A web front end to track time for billable projects makes life so much easier for employees. The concept is pretty straight forward.

Minpunten:

Using the service was ok as a user but administering it was...tricky. Getting new job codes to synchronize and become active was always a dance of clicks and back end re-syncs. It never really worked right with just a single sync making them become active. Support would always just make me re-sync the entire db and even then it still did not work. I only hope I did not lose any billable time... I always dreaded having to add new codes and that's not the way it should be.

Great special purpose program

Opmerkingen: Time Tracker provides a good overall framework for billing clients. It syncs with Quickbooks which I am able to use to produce bills directly, bypassing a separate billing/accounting program. This has proven to be a good solution for my small law firm at a reasonable price.

Pluspunten:

As a lawyer it's very simple to keep it open and track time from anywhere

Minpunten:

Quickbooks integration used to be wonderful, but recently the syncing with Quickbooks has been spotty. It may be because Quickbooks recently introduced a new field and Time Tracker hasn't quite figured out where to sync the information from. However, when we contacted support about the syncing issue it took them days and days to even get back to us, much less fix the problem. Luckily they were able to eventually fix it, but when you rely on a software program to keep track of time for your livelihood this is incredibly frustrating. However there are not really any good standalone time billing programs out there.

It has been very positive!

Opmerkingen: Being able to accurately track time for all customers, either while doing computer based work or on the go (by using the app on my phone). Peace of mind knowing that all employees are able to use the application and accurately track their time. This leads to happy and repeat customers

Pluspunten:

Using the app on my phone, able to access business functions when I'm on the go, that it has a pause and a stop feature on the tracking abilities-which I use quite a bit and feel that I can accurately and fairly charge my customers the exact time I do work for them. I like being able to sync it with Quickbooks and complete my invoicing in a time efficient manner.

Minpunten:

We are a small company and regularly use 2 employees. On the very infrequent instance when we need to employ an outside consultant and create a user account for him too, we have to bump up our subscription to the next price level and cannot take ourselves down again when that job is over.

Horrible application

Opmerkingen: None

Pluspunten:

Nothing is good this software. Bad software

Minpunten:

User interface is difficult to use, app is not synced properly so have to uninstall and install everytime new project added, only does weekly time which does not align to pay cycle