EpicCare EMR reviews

Over EpicCare EMR

Snelle, artsvriendelijke ambulante EMD-software ontworpen om patiëntgegevens te ordenen met behulp van orderbeheer en tools voor de beoordeling van medische dossiers.

Meer informatie over EpicCare EMR

Pluspunten:

I use epic to review charts and I also use it as a billing software. We are extremely pleased with how efficient this product is.

Minpunten:

It can be very overwhelming at times. Hard to grasp some of the functionalities and the different templates that epic has.

Beoordelingen van EpicCare EMR

Gemiddelde score

Gebruiksgemak
4,1
Klantenservice
4,2
Functies
4,3
Waar voor je geld
4,0

Waarschijnlijkheid van aanbeveling

8,1/10

EpicCare EMR heeft een totaalscore van 4,4 van 5 sterren op basis van 346 gebruikersreviews op Capterra.

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Reviews filteren (346)

Kyle
Kyle
Medical Assistant in VS
Geverifieerde LinkedIn-gebruiker
Ziekenhuis- en gezondheidszorgbranche, 10.000+ werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Possibilities are unlimited

5,0 4 jaar geleden

Opmerkingen: I have been using EpicCare EMR for over 2 years not and there isn't much bad i can say about it. Compared to most other EMR software out there it is far ahead of its competition. It's simplistic yet versatile design has made everyday challenges much easier for both healthcare employees and its patients.

Pluspunten:

Epic is extremely versatile in its ability to provide a lot of functions to its users in the healthcare settings. With its new updates setting up orders for patients have never been easier. From medication reconciliation to appointment scheduling to its organization of encounters and medical history, there isn't much epic cannot due.

Minpunten:

Customer support/service is not very receptive to user friendly changes that are requested when it comes to simple tasks that could be made easier by the input of a button or checkbox in certain areas. Downtime for service is can also be problematic if it needs to be performed during work hours which has happened a few times.

Renee
Administrative Assistant in VS
Medische praktijk, 201-500 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Epic is good!

4,0 4 jaar geleden

Opmerkingen: What our practice is solving with Epic is the hunt for medical records and patient information. The switch has made it so we are more efficient with our patient care.

Pluspunten:

I like the ease of use. Everything is pretty self explanatory and using the software can cut down on time spent doing any one task. In our practice, we converted to share the EHR system with a local hospital and its practices, cutting down on any type of hunt for medical records

Minpunten:

Yes, there is more than one way to do everything, but the process in which to get from point A to point B can be frustrating and long. A lot of clicking and doing things you may have already done before. If you know how to get around it, it can be easy, but those who struggle with technology might not find it as easy.

David
Family medicine physician in VS
Ziekenhuis- en gezondheidszorgbranche, 501-1.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Great EMR

5,0 2 weken geleden Nieuw

Pluspunten:

It’s it’s the standard of electronic medical records. It’s super user friendly and very easy to navigate and makes your work life much more efficient.

Minpunten:

That it is a little on the pricey side when it comes to private practice.

Benjamin
Physician in VS
Medische praktijk, 201-500 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer
Bron: SoftwareAdvice

Epic is Aweful

2,0 2 maanden geleden

Opmerkingen: Exhausting. Worst system I’ve used for documenting notes and workflow.

Pluspunten:

Billing and coding. I believe this is why it was purchased

Minpunten:

Takes forever to document a visit. Too many clicks. Hard stops. Too many ways to do tasks. Workflow is terrible.

Zachary
Clinical Director in Frankrijk
Ziekenhuis- en gezondheidszorgbranche, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Easiest, most intuitive charting software I've used to date

5,0 2 maanden geleden Nieuw

Opmerkingen: Overall i am very happy with EPIC care, but i would like to see continued design improvements.

Pluspunten:

The ease with which I can customize the charting features and interconnect outside patient info is key. Also, patient's love the connectedness of mychart and the messaging feature.

Minpunten:

EPIC still seems to be less user-friendly than non-EMR software. Consider social media or HubSpot. They all have workflows and usage features that are slightly more aesthetic and user friendly.

chrys
physician in VS
Ziekenhuis- en gezondheidszorgbranche, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

EpicCare EMR- easy patient care management

5,0 9 maanden geleden

Opmerkingen: EpicCare EMR has definitely been an upgrade from our previously used EMR. I love the ease of use, the clean and modern design, the ability to customize to my needs

Pluspunten:

I love that EpicCare EMR is easily searchable, it provides lots of options for customization, both in terms of utility and view. It also has a sort of memory of your more recently entered orders, which makes it easy to reorder

Minpunten:

Even though EpicCare EMR is searchable, sometimes it is hard to find what you need

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Ziekenhuis- en gezondheidszorgbranche, 501-1.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Epic1

5,0 3 jaar geleden

Opmerkingen: It is a great software and is highly recommended for all who work in healthcare as it is very advanced

Pluspunten:

It is super advanced and is very smart. It has so many features and once learned, is a very high level software

Minpunten:

It’s not the most user friendly as it does require you to complete sims and learning to learn this software

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Ziekenhuis- en gezondheidszorgbranche, 10.000+ werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Many helpful features but it could be easier to navigate

4,0 7 maanden geleden

Pluspunten:

I like that Epic offers "Smart Phrases" and "Smart Lists" so you can create phrases or templates for Treatment Plans, Progress Notes, and Discharge Notes. I also appreciate the ability in the "Exercises" flowsheet to populate exercise names and parameters from previous visits into the current visit (which is extremely helpful for PTs, OTs, and SLPs).

Minpunten:

I would have liked documenting on Epic more if we could also use "Smart Phrases" in our daily/SOAP notes because it would make documenting daily therapy notes even faster. I also wish Epic was a little easier to navigate when I was a new user. It took 1-2 months before getting the basics and another few months before I discovered all the features I'd need.

Termeh
Clinical Research Coordinator in VS
Gezondheid, wellness en fitness, 10.000+ werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Epic User

4,0 8 maanden geleden

Pluspunten:

I think Epic has done a great job in creating a very user-friendly interface for both doctors and the medical staff. I especially like the insurance billing features that are lacking in many other medical software.

Minpunten:

The only thing I don't like about Epic is logging in which usually can take up to 10 minutes at my job. Slow to start, but once started it's good and fast.

Aparna
Physician coding Liasion in VS
Ziekenhuis- en gezondheidszorgbranche, 10.000+ werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

User friendly EMR

5,0 2 maanden geleden Nieuw

Opmerkingen: As compared to other EMR system, Epic is user friendly and I like their frequent updates.

Pluspunten:

Easy to use and option to personalized per requirements. Frequent upgrades are really helpful. I like the search options in multiple ways.

Minpunten:

It would be helpful if epic inbasket message has more options such as go to Date of service or see if provider made addendums in the chart.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Ziekenhuis- en gezondheidszorgbranche, 10.000+ werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

The industry leader for reliable Electronic Medical Record

5,0 2 jaar geleden

Opmerkingen: Electronic Medical Record is the core of a health care system. Epic is the cream of the crop. It is *not* just another application. It can displace/replace many of your other applications, so we saw dozens of IT people move away from applications and systems that were replaced and into Epic roles. If your organization devotes the time and resources to it, you are nearly guaranteed success. At a price $$$, of course. From an end-user perspective, it takes a while for clinicians to get used to it. For example, in Epic there may be many more steps for a given procedure as compared to another EMR, but those steps are there to make sure that the application is bullet-proof, and users get used to it and appreciate it after a short time.

Pluspunten:

Epic, the company, makes sure that your implementation succeeds, stays stable and reliable, and performs fast. They (Epic) constantly monitor performance, DR/BC availability, and uptime and tell you *exactly* how you should configure your environment. Your are absolutely not on your own with Epic.

Minpunten:

The flip side to the Epic company being so involved in your setup and operation is that it takes a lot of internal employees to make it happen Epic's prescribed way, and there is a lot of internal employee involvement in setup, testing, and ongoing maintenance. In other words, Epic requires a lot of TLC, but it is extremely stable and reliable.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Ziekenhuis- en gezondheidszorgbranche, 5.001-10.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

The Gold Standard of EMR

5,0 4 jaar geleden

Opmerkingen: It makes clinical care and documentation so much easier, the billers/coders love it, and I can access outside patient records from other institutions that use Epic, so I know I'm not missing anything. Every hospital in the country needs to implement Epic.

Pluspunten:

The ease of use is perhaps number one for Epic. Having used some of the older EMRs, I am well aware of how an EMR can make or break your day. Epic is the best EMR I have used, and perhaps the best one out there. Its ease of use is second to none, and it's extremely intuitive (so even without a training course, which you're likely get anyway, you can pick up how to use this EMR in perhaps a few hours). The shortcuts that are already built in are great, and you can personalize this EMR to best suit your tastes. I know from a billing standpoint, Epic makes it a breeze, but as a daily user of this software I can guarantee you that the physician staff will appreciate Epic as well. Simply stated, this is the EMR of the future (and present), and the CareEverywhere feature makes continuity of care amazing, and the ability to access outside records makes clinical care a breeze. Epic is the known gold standard for a reason.

Minpunten:

Compared to other EMRS, I can't think of anything negative to say.

Barry
Psychologist in VS
Geestelijke gezondheidszorg, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Comprehensive but complicated

5,0 2 jaar geleden

Opmerkingen: Overall, it was an excellent communication tool with other parts And providers and customer service representatives of the huge system within which I worked

Pluspunten:

There is a tremendous amount of functionality and ability to check various parts of the medical record. It can be set up with drop-down menus that provide frequently used choices in the record. There is the ability to create personalized phrases one can push into a clinical note.

Minpunten:

I do not know if it was a bottleneck with our a team that was to fine-tune the epic product, or whether it was the epic troubleshooting team, but it took a very long time to correct glitches or to add features when there was an update of the program. This may be nitpicking, but for me, it would’ve been helpful to be able to run several different windows side-by-side within a particular medical record, in order to quickly go back and forth either to cut and paste items or two I’ll check on various values or previous interventions in the record over time

Nikki
OT in VS
Ziekenhuis- en gezondheidszorgbranche, 501-1.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Professional but redundant

5,0 3 jaar geleden

Opmerkingen: Thorough, professional but redundant and often time consuming to complete a patient pathway for care.

Pluspunten:

In healthcare without documentation it didn’t happens so it is key to record what is done for patients. I appreciated how thorough this software is and how quick the dropboxes allowed me to fill out a patient chart while in their room during a treatment session. The shortcut phrases were very helpful for common statements that were needed in patient charts. Being able to create a template made documentation thorough as well.

Minpunten:

Redundant and I wish the software would “talk” to other pages more. For example, as a therapist, I would have to fill out a daily care tab and then a therapy tab, both time stamped the same except it required me to comment in 2 separate areas requiring more of my time to complete. If the system talked to each page then it could auto-populate saving patient treatment time instead of therapist documentation time.

Megan
doctor in VS
Medische praktijk, 10.000+ werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

once you learn all the shortcuts, life couldn't be easier

5,0 3 jaar geleden

Opmerkingen: a much more advanced EMR than many of the others out there and has so much potential to make the day to day easier.

Pluspunten:

EPIC is a complex EMR with lots of functionality and as annoying as that can be sometimes, it also makes it very helpful. I love the aesthetics of the program becasue that adds to the ease of use, I love the ability to personalize and filter to make aspects of what is impotant to you more easily accessible, and I love that it tends to translate better between hospital systems than other EMRs I've worked with.

Minpunten:

there's a lot to this program so it takes a while to parse through and figure out what's important and what's superfluous. there's also no easy handbook for all the shortcuts and tips and tricks so a lot of what makes this program easy comes from word of mouth or programming settings that others figured out and have been passed down.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Medische praktijk, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

EpicCare EMR

5,0 2 jaar geleden

Opmerkingen: I have had an overall good experience with this software. I am looking forward to how it evolves with AI built into the EMR.

Pluspunten:

I have been using this software for about 3 years. The software is very intuitive to use most of the time. The menus are clean and fairly easy to navigate. The ability to have the whole patient history right in front of your fingertips is a big plus in 2021. The software is one of best on the market for EMR in 2021.There are no major glitches or bugs that I have encountered using this product over the past three years.

Minpunten:

I feel the help menu does need some improving at this time. When the software updates things are changed and moved around alot on the menus. I feel there room for improvement on the help menus.I wish there was a live chat feature embedded in the software with customer support.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Ziekenhuis- en gezondheidszorgbranche, 10.000+ werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

The Biggest Tool Used in Healthcare Today!

5,0 4 jaar geleden

Opmerkingen: My overall experience with EPIC has been good after I learned how to use it. While it's definitely not the easiest tool in the world to use, it's without a doubt highly advanced and still great.

Pluspunten:

What I really like about EPIC is truly how popular it has become and the way it has become a standardized part of healthcare. Almost every medical facility and hospital use this for patient management and what I really like are that because it's so popular, I can learn EPIC and can expect to continue to use this regardless of which healthcare facility I work in or am I a part of.

Minpunten:

What I dislike about EPIC is that it is definitely not simple to use and there is a lot of learning required. In fact, it is somewhat intense and even required for me to attend multiple days of training sponsored by my workplace to learn how to use this.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Ziekenhuis- en gezondheidszorgbranche, 10.000+ werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Oh so easy to use

5,0 5 jaar geleden

Pluspunten:

Being both a builder and a user of several ehrs I do believe that this product is is very user-friendly. I am in a nurse informaticist. And the features and functionality available truly help arcare providers be able to care for and document the care they give.

Minpunten:

I do believe there are several kinds and maybe it's just with what has happened within our organization but there is an ability to have too many variations in documentation which leads to discrepancy. Additionally from what I understand from the AC and am there is not a good way to search for these discrepancies in the system once they are built. The AC and am's that are sent to support future go lives as in our instance where we added on 14 new hospitals they did not have the level of experience to support our organization.

sadia
Compliance officer in VS
Gezondheid, wellness en fitness, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Epic EMR

5,0 2 jaar geleden

Opmerkingen: I truly enjoy working with this software. It is a really good and easy software to use it’s user-friendly and has a lot of features and customization which we use at my hospital.

Pluspunten:

I use epic to review charts and I also use it as a billing software. We are extremely pleased with how efficient this product is. I have worked with a lot of EMR softwares in the last 10 years and epic is my favorite one. It is efficient, cohesive and has great features like the warnings when something is wrong with a claim.

Minpunten:

There’s a bit too much information when looking at billing accounts if it could be streamlined a bit better it would make things easier to review. But I believe this will be updated with the new version we are about to get.

Tamieka
Program Coordinator in VS
Gezondheid, wellness en fitness, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

EPIC is one of the most popular EMR systems in Cincinnati.

5,0 5 jaar geleden

Pluspunten:

EPIC is the system that the majority of hospitals and healthcare facilities use in our city. This is EXTREMELY beneficial because when we have patients that go to more than one site, the other site can access the patient's medical history and receive very important information. The electronic system allows for providers to communicate with each other without actually being on the phone or in person, and it allows for the providers to access records from multiple sites. This is very important for our organization because our providers serve patients at multiple locations.

Minpunten:

This system has made communication easier for administration, providers, and other healthcare professionals so I have no complaints about EPIC.

Paul
Student physician in VS
Medische praktijk, 10.000+ werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

The best electronic medical records software available

5,0 4 jaar geleden

Opmerkingen: Just an A+ overall!

Pluspunten:

I have worked with several different electronic medical record resources through my educational career, but this one champions all the rest. It has an excellent, user friendly interface. It is easy to learn and keeps track of what you do and helps you make daily work and tasks easier. It makes medical practice a joy and the charting and orders writing a breeze. It is a must have for all major medical institutes.

Minpunten:

I honestly just don’t have any complaints with this software. It has only made my patient care better. But if there is anything I’d have to say is that it has a lot of power and it can take some time to learn how to use it to its fullest capacity.

Elizabeth
Patient service specialist in VS
Ziekenhuis- en gezondheidszorgbranche, 5.001-10.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Comprehensive healthcare record

5,0 2 jaar geleden

Opmerkingen: It has been good. Like any software there is a learning curve, but once you are comfortable with it the features make day to day activities very simple.

Pluspunten:

Epic is very comprehensive and provides everyone at the hospital with all the necessary tools and features to perform their job. They are also always trying to find ways to upgrade the program and make processes more streamlined.

Minpunten:

Every time the system gets upgraded, it seems that there are features that no longer work. After notifying IT it takes a few days for the features to get back up and running, but it is inconvenient to have to find work arounds for the time.

Erin
Community Health Worker in VS
Ziekenhuis- en gezondheidszorgbranche, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Life Saver

5,0 vorig jaar

Pluspunten:

So, not gonna lie..I was a little intimidated by Epic when I first started b/c it has a million functions, however..I got over that REAL quick b/c Epic..is..the..BEST! I switched over to Epic from a different program (not a fan of change) and thought Id have no clue what I was doing on Epic but I quickly realized that my previous program had me doing 5 clicks for every 1 click I do in Epic. I get my work done faster, more efficiently and for a lack of better words...Epic has some pretty cool features!

Minpunten:

Absolutely nothing...Epic is amazing, user friendly with a little bit of training and super up to date with all the bells and whistle that you never knew you wanted until you got them. High Five Epic!!

Alex
Alex
Student in VS
Geverifieerde LinkedIn-gebruiker
Ziekenhuis- en gezondheidszorgbranche, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Epic EMR review!

5,0 5 jaar geleden

Opmerkingen: Overall, Epic is the best EMR I've use to date and would love to see it used in more hospital settings.

Pluspunten:

I have seen both the business and user side of Epic. As a CNA, and nursing student, I have been using Epic for sometime. I love it. As someone who has also used other EMR services, I can say with confidence that Epic Systems is by far the easiest and most customizable. It does take time to navigate, but all EMR services do. Epic has great support, its easy to use, and has great customizable ability.

Minpunten:

EpicCare EMR is pricey. A lot of hospitals don't use Epic for that exact reason. However, it is well worth the price.

Sarah
Physical Therapist Assistant in VS
Ziekenhuis- en gezondheidszorgbranche, 5.001-10.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer
Bron: SoftwareAdvice

Epic helpful EMR for hospital setting

5,0 3 jaar geleden

Pluspunten:

First EMR used since implementation due to ACA. Easy to click various aspects used during documentation. Billing easy and customizable. Like the empty fields available for free text as well as types of check boxes. Copy/paste for evaluations/re-evaluations helpful to see progress. Easy to navigate between multiple parts of patient records to see whole picture.

Minpunten:

Template set. Unable to modify much for personal preference. Template thorough which means long making it more time consuming to navigate and document with.