EpicCare reviews

Possibilities are unlimited

Opmerkingen: I have been using EpicCare EMR for over 2 years not and there isn't much bad i can say about it. Compared to most other EMR software out there it is far ahead of its competition. It's simplistic yet versatile design has made everyday challenges much easier for both healthcare employees and its patients.

Pluspunten:

Epic is extremely versatile in its ability to provide a lot of functions to its users in the healthcare settings. With its new updates setting up orders for patients have never been easier. From medication reconciliation to appointment scheduling to its organization of encounters and medical history, there isn't much epic cannot due.

Minpunten:

Customer support/service is not very receptive to user friendly changes that are requested when it comes to simple tasks that could be made easier by the input of a button or checkbox in certain areas. Downtime for service is can also be problematic if it needs to be performed during work hours which has happened a few times.

EpicCare EMR- easy patient care management

Opmerkingen: EpicCare EMR has definitely been an upgrade from our previously used EMR. I love the ease of use, the clean and modern design, the ability to customize to my needs

Pluspunten:

I love that EpicCare EMR is easily searchable, it provides lots of options for customization, both in terms of utility and view. It also has a sort of memory of your more recently entered orders, which makes it easy to reorder

Minpunten:

Even though EpicCare EMR is searchable, sometimes it is hard to find what you need

Epic experience

Pluspunten:

Easy to use, the care everywhere. Features is very important for patient care.

Minpunten:

Dragon is not always accurate, with many dictation errors

Tons’o’clicks

Pluspunten:

That I have access to other EMR’s through Epic. That Epic automatically capitalizes the first word of a sentence.

Minpunten:

Minor complaint- the .HM phrases for some things pull in the date it was resulted instead of the date it was done.Major complaint- When I came back from my lunch break at 1:00 after seeing patients all morning, Epic had disabled my user account. I had received a warning that my password was going to expire in 1 day when I logged in this morning but did not get the usual pop up you get from other sites prompting you to enter your old password, etc. After 2 phone calls with no resolution, someone calls me back an hour later while I’m in the middle of an annual exam using a printed note and the guy tells me that my Epic account expired years ago. I started using Epic 3/2019 and it worked fine until lunch. Expired? Huh? I handed my cellphone to my office manager. I think she was on the phone for over an hour. The account of an active physician should NEVER be disabled on a whim or a random expiration date that one of Epic’s forms asks for.

Epic and Epic Rover Review

Opmerkingen: My overall experience has been very good! I really enjoy using epic and have not really had any major problems with it! Any hiccups in the system can be handled by IT very quickly!

Pluspunten:

I really like the mobility of using the app. I would like to see the river system improved upon and expanded! Home health is a very large and important aspect of healthcare today, and a lot of clinicians are out in the field and need access to epic!

Minpunten:

Sometimes I find that using epic on the computer in the office is daunting because of the many pages you have to search through!

Epic1

Opmerkingen: It is a great software and is highly recommended for all who work in healthcare as it is very advanced

Pluspunten:

It is super advanced and is very smart. It has so many features and once learned, is a very high level software

Minpunten:

It’s not the most user friendly as it does require you to complete sims and learning to learn this software

Epic is... EPIC

Opmerkingen: I have used EPIC during several hospital rotations as a travel nurse. It's always a relief to know I'll have EPIC as it's the easiest computer system I have used.

Pluspunten:

Easy to use, quick charting that takes very little effort. Lab results with normal values are fantastic.

Minpunten:

Orders can be difficult to read or find what you expect in the right place. "Expand all" should be default cause there can be a lot of hidden information!

Unnecessary changes

Minpunten:

They are constantly making unnecessary changes to the system. It makes usage difficult because you have to hunt for what you are looking for. They change things that just add additional clicks with no actual benefit to the change. It is very frustrating to get used to where something is located and then find it suddenly not there or to find the whole process of getting to what you need has changed. For example my telehealth visits are now listed as office visits and then you have to make 10 additional clicks to make it a televisit and then on you schedule you have to click 10 more steps to make it show as a televisit on you screen so you know if they are coming in or if you are supposed to be calling them. This constant change is VERY aggravating and unnecessary.

Positive reviews

Opmerkingen: n/a

Pluspunten:

Easy access to all the patient's information.

Minpunten:

At times the system would stall, or sometime document could not be printed.

Uganda epic care EMR

Opmerkingen: improving on the communication skills

Pluspunten:

Timely, accurate, complete, faster and affordable.

Minpunten:

Affordable, accessible, completed, recognized, reliable.

still getting use to it

Opmerkingen: we had very lttle training. 2 days and then went live, very little onsite support when we went live. its been 1.5 years still cannot navigate fully

Pluspunten:

I like the accessibility to care everywhere can see other docs notes, results, reports at the click on a button

Minpunten:

once you start something you cannot undo it . Constantly making erroneous encounters

Epic is Aweful

Opmerkingen: Exhausting. Worst system I’ve used for documenting notes and workflow.

Pluspunten:

Billing and coding. I believe this is why it was purchased

Minpunten:

Takes forever to document a visit. Too many clicks. Hard stops. Too many ways to do tasks. Workflow is terrible.

The best around, but that isn't saying much

Pluspunten:

Epic is by far the best EMR out there, but really that is not saying much. It does have some great functionality, and is user friendly after awhile. Clean design and great shortcut utilities

Minpunten:

EMR's in general are not designed by physicians, but for physicians, EPIC is no different. It seems clean, organized and user friendly at face, however, the excessive clicks needed to navigate, the constant updates that change layout and function, and lack of certain functions that you would think should be an integral part make EPIC frustrating. That being said this is not exclusive to EPIC and i would still recommend this program over any other.

Complete Medical Medical Overview of the Patient

Opmerkingen: I like using this software as the roadmap for the entire healthcare institution. This section is not large enough to write about the expansive overview of the healthcare web capability that EpicCare EMR provides for our institution. It is a great evolving product that evolves as healthcare styles evolves.

Pluspunten:

It is easy to use, once you get the appropriate training and practice. I like that is a great investigative tool to search for timelines in the past. It is the one stop shop for all patient complete history, and it is interchangeable with other institutions with the same software. Tip top secure capability and traceable history of patient profile access. Patient linked via MyChart gets a sense of autonomy to manage appointments, communicate with healthcare team and review medical notes.

Minpunten:

It is very busy due to all tiers embedded in the software based on access levels, however, you can get to pic what you choose to see based on your personal workload, or access needed. Ample training is needed and repetitive practice for the non-tech savvy.

Comprehensive but complicated

Opmerkingen: Overall, it was an excellent communication tool with other parts And providers and customer service representatives of the huge system within which I worked

Pluspunten:

There is a tremendous amount of functionality and ability to check various parts of the medical record. It can be set up with drop-down menus that provide frequently used choices in the record. There is the ability to create personalized phrases one can push into a clinical note.

Minpunten:

I do not know if it was a bottleneck with our a team that was to fine-tune the epic product, or whether it was the epic troubleshooting team, but it took a very long time to correct glitches or to add features when there was an update of the program. This may be nitpicking, but for me, it would’ve been helpful to be able to run several different windows side-by-side within a particular medical record, in order to quickly go back and forth either to cut and paste items or two I’ll check on various values or previous interventions in the record over time

It could be worse

Pluspunten:

Okay, let's be honest: Most EMR software is lousy. It's got dozens of features bolted together ad-hoc, without any real thought behind UI or UX. The result is a confusing mess. And most vendors don't mind it being so confusing, as long as the functionality is there, because then they can charge for enterprise training and service contracts. Epic is no different. It's got lots of functionality, for sure. If you can find it. But once you do, it really does enable you to keep tabs on everything pretty well. The best features include the CareAnywhere views and shortcuts into PACS systems.

Minpunten:

The worst features? The horrible color themes and lack of customization therein. The inconsistency in customizability -- there's a "wrench icon" practically everywhere, which allows you to tweak certain settings. Yet some things are impossible -- like rearranging columns in the Chart Review section. Also, the Inbox functions are really terrible.

Best of the hospital systems I have used

Opmerkingen: If I were a hospital system picking an EMR based solely on usability I would chose Epic. I have used several other EMR systems at other hospitals and none really compare to epic.

Pluspunten:

I like the ease of use overall. Once I had templates set up for my personal use it was very quick and easy to write a high quality note that included stuff that was useful and not just filler. I have primarily used it in the nursery. The app for iphone is by far the best EMR app I have used. It is very quick to log on and allows access to most of the things we need. The only downside of the app is the inability to enter orders.

Minpunten:

While it is very east to use once it is customized, a degree in software engineering is almost a requirement to do the customizing yourself. Fortunately I had help when the software was implemented to get exactly what I want. It would be difficulty for me to change things if I needed to.

EpicCare EMR software

Opmerkingen: Its frustrating at times to accomplish the smallest of tasks or messages. Though it is helpful and easy to communicate if properly used , it is an embarrassment to the creators and programmers whom I've met with personally and were embarrassed to admit they were some of the original creators of the software .

Pluspunten:

Its inclusive : people across most facilities can review results, messages, notes, appointments and fyi's it's gotten better at tracking errors when it comes to duplicate charts, appointees, or overall telling you when your wrong

Minpunten:

Very slow, constantly glitching. It takes more clicks to achieve something that should only be done with one to two clicks. So many steps to complete any order , refill or scheduling process or anything else . Constant screen freezing resulting in black screens until the system has cough up with itself . The worst is that its constancy crashing , updating or just not working at all .

EpicCare EMR

Opmerkingen: My overall experience is great and I enjoy working with EPIC daily.

Pluspunten:

I do not have the full functionality of the software but do have the access needed to perform day to day requests. I am on the front end of the EMR. I work with a lab that is interfaced with EPIC but I Do have access to view charts. I like being able to confirm our results are filing to the patients charts. I also enjoy being able to review encounters for resulting purposes that will facilitate our company to make the best decision as to care for the patient.

Minpunten:

I, as mentioned can view the charts but unable to view scanned documents. I had this option towards the beginning of my access but have since been unable to pull up any scanned documents for the last two years. It is fine we just call the ordering providers office for the documents needed.

EPIC user

Opmerkingen: Overall, I am happy with EPIC. It made my life much easier then when I had to deal with the paper charts.

Pluspunten:

The organization I work at was one of the first organizations that started using EPIC when It became available. The best part of EPIC is that one can easily find all necessary information about a patient. Everything is there, labs, radiology reports, medical professionals notes, immunizations, referrals, etc. EPIC is easy to navigate, once one learns the navigation process and EPIC features.

Minpunten:

There are too many features to remember. Many features and short cuts are hidden and almost impossible to find. When EPIC upgrades come, some of the upgrades are totally useless and unnecessary, like for examples, enhanced colors and little icons. Sometimes there are too many steps and clicks to get form point A to point B.

The Biggest Tool Used in Healthcare Today!

Opmerkingen: My overall experience with EPIC has been good after I learned how to use it. While it's definitely not the easiest tool in the world to use, it's without a doubt highly advanced and still great.

Pluspunten:

What I really like about EPIC is truly how popular it has become and the way it has become a standardized part of healthcare. Almost every medical facility and hospital use this for patient management and what I really like are that because it's so popular, I can learn EPIC and can expect to continue to use this regardless of which healthcare facility I work in or am I a part of.

Minpunten:

What I dislike about EPIC is that it is definitely not simple to use and there is a lot of learning required. In fact, it is somewhat intense and even required for me to attend multiple days of training sponsored by my workplace to learn how to use this.

Long time user/adminstrator

Pluspunten:

Epic offers endless features for end users. The system is excellent in preventing medical errors, ease of documentation, and overall efficient patient care.

Minpunten:

Frequent, sometimes unnecessary, updates to the software. Difficult to elicit information from the organization sometimes

EPIC is one of the most popular EMR systems in Cincinnati.

Pluspunten:

EPIC is the system that the majority of hospitals and healthcare facilities use in our city. This is EXTREMELY beneficial because when we have patients that go to more than one site, the other site can access the patient's medical history and receive very important information. The electronic system allows for providers to communicate with each other without actually being on the phone or in person, and it allows for the providers to access records from multiple sites. This is very important for our organization because our providers serve patients at multiple locations.

Minpunten:

This system has made communication easier for administration, providers, and other healthcare professionals so I have no complaints about EPIC.

Epic EMR Review

Opmerkingen: Overall, my favorite EMR system. I have no complaints about it and everyone loves it.

Pluspunten:

I LOVE Epic. In fact, everyone in my hospital loves Epic and we are actually shifting towards this system very soon. The reason is because there's less unnecessary clicking. Doctors HATE clicking. When you are in clinic with a patient, you want to write a note as quickly as you can because the focus is on the patient, not the computer. Epic minimizes that by organizing everything in a logical order (the tabs are great), and making the note itself like a "Word" document where you can free-text. Prescribing is a breeze and the tech support is excellent.

Minpunten:

Some functions can be difficult to find and training takes two days at our hospital.

Helpful platform that makes coordination of care easier

Pluspunten:

This software has a format that is rather straightforward with the new layout with tab sections for the clinician interface. Its is also to keep a track of clinical work that needs to be completed. Care everywhere function has helped so much with coordination of care and continuity. It has been instrumental in providing improved care. There is also an inpatient version that my institution will be great for my institution when implement as there will be seamless uniformity between outpatient and inpatient.

Minpunten:

I would like to for EPIC to develop additional ways that clinicians to develop their own unique smartphases based on their speciality. It seems cumbersome at this time. Any additional ways to improve clinical efficacy will be help