TeamViewer reviews

4,6 (10.964) Schrijf een review!

Over TeamViewer

Maakt binnen enkele seconden verbinding met elke pc of server over de hele wereld. Bedien een partner-pc op afstand alsof je ervoor zit.

Meer informatie over TeamViewer

Pluspunten:

The greatest feature is the ease of access to support customers remotely. There was prerequisites to integrate with our existing platform, it was seemless.

Minpunten:

It's slow and clunky, often having trouble launching. Their new Web Monitoring product which replaced Monitis is half-baked and missing features, we are unable to use it.

Beoordelingen van TeamViewer

Gemiddelde score

Gebruiksgemak
4,6
Klantenservice
4,3
Functies
4,6
Waar voor je geld
4,4

Waarschijnlijkheid van aanbeveling

8,8/10

TeamViewer heeft een totaalscore van 4,6 van 5 sterren op basis van 10.964 gebruikersreviews op Capterra.

Heb je TeamViewer eerder gebruikt?

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Reviews filteren (10.965)

Johan
Sales in België
Informatiediensten, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Goed product, maar bijna onmogelijk om het abonnement op te zeggen als je het niet meer nodig hebt

5,0 6 maanden geleden

Opmerkingen: Ik zou dit product niet aanraden omdat je er niet meer vanaf geraakt.

Pluspunten:

je kan eenvoudig een remote pc overnemen

Minpunten:

Het is bijna onmogelijk om je abonnement op te zeggen als je wil stoppen, je moet minstens 28 dagen voor het einde van de lopende termijn via een support ticket je abonnement opzeggen, maar je krijgt hier geen melding van dat je abo bijna verlopen is dus wanneer je bericht krijgt dat het verlengd wordt is het al te laat en als je dan wil opzeggen voor de volgende termijn wordt dat "vergeten" waardoor het volgende jaar opnieuw de betaling van je rekening gaat.

Roel
calculator in Nederland
Bouw, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

uitstekend programma tijdens online helpdesk

5,0 vorige maand Nieuw

Pluspunten:

teamviewer is een simpel programma waarmee onze ICT'er een computer op afstand kan overnemen om zo problemen van afstand op te lossen. het programma is makkelijk te installeren en via een code kan je iemand van buitenaf toestemming geven om de pc/laptop over te nemen

Minpunten:

teamviewer heeft voor mij weinig tot geen nadelen. uiteraard moet je altijd zelf opletten dat je de juiste persoon toestemming geeft om je pc over te nemen.

Geverifieerde reviewer
Calculator in Nederland
Geverifieerde LinkedIn-gebruiker
Bouw, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Teamviewer

5,0 vorige maand Nieuw

Pluspunten:

De systeembeheerder kan met deze software makkelijk op afstand meekijken bij problemen.

Minpunten:

Bij mijn gebruik van Teamviewer ben ik nog geen nadelen tegengekomen.

Chris
Chris
agent de diffusion in Ivoorkust
Geverifieerde LinkedIn-gebruiker
Omroepen, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

critique de l'application TeamViewer

5,0 3 maanden geleden

Opmerkingen: il m'a permit de travailler en étant a la maison donc a distance sur plusieurs machines et donc de vaquer a d'autres occupations

Pluspunten:

piloter plusieurs équipements via le même logiciel, la dextérité du logiciel, sa rapidité a être installé et utilisé sur tout type d'appareils et enfin ca capacité d'adaptation.

Minpunten:

il faut qu'il es t un onglet permettant de savoir ce qu'un utilisateur de TeamViewer a fait durant tout c'est manœuvre et améliore les pertes de connexion au serveur.

Reactie TeamViewer

2 maanden geleden

Hello Chris, We are so thrilled to receive the valuable review on TeamViewer from you! Thank you for taking the time to share the positive comment! It is our pleasure to know that you enjoy TeamViewer's performance, reliability and cross-platform flexibility. We would like to take this rare opportunity to invite you to visit TeamViewer Community (https://community.teamviewer.com/English) and also the French Community! Hope to see you there! Best, Ying/TeamViewer

Geverifieerde reviewer
IT in Verenigde Arabische Emiraten
Geverifieerde LinkedIn-gebruiker
Professionele training en coaching, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Overwogen alternatieven:

TeamViewer, my long time assistant

5,0 2 maanden geleden Nieuw

Opmerkingen: Teamviewer is a great application that most IT professional around the world depend on in delivering their services. I have been a user since 2010 and I don't see any indication that I will move away from this for the next couple of years.

Pluspunten:

Teamviewer over the years have improved a lot. New features are being added regularly. I like the fact that the quality of their application hasn't degraded and with all the new similar applications out there, Teamviewer still stands out as the best

Minpunten:

I don't like when they changed their licensing to subscription based. I paid for version 11 and 12 and I am still using these because I don't need a subscription based licensing. Feature-wise, I don't have anything to dislike.

Reactie TeamViewer

vorige maand

Hi TeamViewer user, Thank you for contributing your honest feedback and experience with TeamViewer! It is our pleasure to have you on board and support us for such a long time at TeamViewer! We are so happy to hear that you like the eye-appealing interface design of TeamViewer too! Hope you enjoy the journey with TeamViewer as always and Have a beautiful day! Best, Ying/TeamViewer

Gustavo
Gerente de Tienda in Mexico
Detailhandel, 501-1.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Overwogen alternatieven:

El TeamWinner del TeamViewer!!!

3,0 vorige maand Nieuw

Pluspunten:

Que es un software práctico, rápido, sencillo y con una amplia gamma de herramientas que ayudan a complementar a este software como uno de los más accesibles y amigables para trabajar a nivel multiusuarios

Minpunten:

Se puede llegar a alentar y tener mala recepción de red, si no se está en un espacio con una calidad óptima de la misma, el enviar o recibir archivos de alto volumen o peso puede generar que se llegue a a dañar la experiencia que el usuario tiene

Yurie Katri
Yurie Katri
DevOps Engineer in Spanje
Geverifieerde LinkedIn-gebruiker
Telecommunicatie, 10.000+ werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Overwogen alternatieven:

A helpful tool for working remotely

4,0 2 maanden geleden

Opmerkingen: Before the presentation, I had to scramble to operate the terminal on the top floor of the office. It was not a security-restricted area and there was no concept of using a remote desktop connection to do the work, so we had to go there personally. However, with the spread of remote work thanks to Corona and the introduction of this tool, it became possible to work with a remote desktop connection from home or in the office, eliminating the hassle of walking. In addition, it is now possible to work from home, so I believe that work efficiency has improved significantly.

Pluspunten:

It is very convenient because you can operate the remote connection destination terminal through a remote desktop connection between offices or in a homework environment without the hassle of detailed configurations. It is also possible to send files, so it is useful when you want to transfer a local file to a remote connection destination. It also supports smartphone apps, so in an emergency, you can access and respond from your smartphone, which is excellent.

Minpunten:

Sometimes it is strangely cumbersome, and operations such as clicking are disabled and a restart is required, which is inconvenient. Also, as it is not a cheap service in terms of cost, I think if there are several additional contract plans, the barriers to using the paid version will be reduced.

Reactie TeamViewer

vorige maand

Hi Yurie, Thank you so much for reviewing TeamViewer with the positive feedback! We are happy that you are enjoying TeamViewer's performance, cross-platform flexibility, and reliability. We are glad to know TeamViewer is a powerful remote access tool for you and even for your home office! You are invited to join TeamViewer Community (https://community.teamviewer.com) for any troubleshooting questions about TeamViewer. We hope you enjoy using TeamViewer all the time! See you in TeamViewer Community! Wish you a great day and all the best. Best, Ying/TeamViewer

Nicolas
IT Administrator in Frankrijk
Informatietechnologie en -diensten, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

A good software widely deployed around the world and easy to use

5,0 2 maanden geleden

Pluspunten:

Remote support is good with this software as this is the main feature : diferent sort of app for final user (Quick Support = only 1 app, - no install, Normal : installation needed - more easy to teconnect on this computer later, Host : computer available remotely without user in front of it)

Minpunten:

Some issue found during use of this remote software : file sharing stay and say never finish when close (but finish was OK), chat option is a rather poorly thought-out gadget (small window on remote computer and no foreground when send new message), teamviewer website do not purpose Quick Support version (the most ussed in Remote Support on first to find it

Reactie TeamViewer

vorige maand

Hi Nicolas, Thank you for choosing TeamViewer as your favourite remote access tool! We are so thrilled to hear that you like the different modules of TeamViewer. We always strive to keep TeamViewer intuitive and accessible to all. Meanwhile, we are so sorry to hear about the issue you have experienced with Files Transfer, feel free to bring this discussion to TeamViewer Community (https://community.teamviewer.com/) and we may share and help with the improvement. We hope you enjoy using TeamViewer all the time! See you in the community! Have a nice day! Best, Ying/TeamViewer

Scott
owner in VS
Diergeneeskunde, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Overwogen alternatieven:

Best product (on someone else's dime)

5,0 2 maanden geleden

Opmerkingen: we use team-viewer 100% for trouble shooting and support. When we contact our PIMs company it's easy to have them log in and show us how to use a feature as opposed to trying to read the help file

Pluspunten:

This software is secure and easy to use. It always works and lag seems to be a minimal issue.

Minpunten:

Sadly the biggest con about this software is if you should choose to buy it - it is quite expensive, but there is nothing else that works quite as well in that price point. Luckily most of our vendors pay for a license on their end so we rarely have to start it on our end.

Reactie TeamViewer

vorige maand

Hello Scott, Thank you for choosing TeamViewer as your choice of user-friendly remote access solution! We are thrilled that you are enjoying TeamViewer's performance and reliability. If you are interested in the price and licensing options, our dedicated sales team will be happy to discuss with you more available options. The hotline number can be found here- https://www.teamviewer.com/en/customer-support/. Feel free to reach out to us if there is anything we may help you with further. Hope you enjoy using TeamViewer all the time! Best, Ying/TeamViewer

Vincent
Vincent
IT Manager in Mauritius
Geverifieerde LinkedIn-gebruiker
Beveiliging en opsporing, 501-1.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Remote assistance, No limits!

5,0 2 maanden geleden Nieuw

Opmerkingen: TeamViewer is a great choice for IT professionals, mainly in the service delivery and support fields. I do not see myself looking at other remote tools in the near future.

Pluspunten:

I have not had any issues with installation on all the devices we set up. Easy to connect to remote machines as long as the internet is stable. You can have multiple containers for multiple branches and the file transfer is seamless.

Minpunten:

I do not like the fact that there are times you cannot connect to a device two versions before the control machine. Some servers with legacy software cannot be upgraded and you will have to drive into the office.

Geverifieerde reviewer
IT Administrator in Singapore
Geverifieerde LinkedIn-gebruiker
Muziek, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Overwogen alternatieven:

Great remote access software for troubleshooting

5,0 2 maanden geleden Nieuw

Opmerkingen: It is still a very reliable program but there are times when it fails to connects which might get you into a pinch if it is very urgent

Pluspunten:

Very easy to use and navigate. Able to share files while using remote access Able to control it over mobile phones

Minpunten:

Relatively expensive considering that remote access softwares are free out there Connectivity issues occur quite often

Reactie TeamViewer

vorige maand

Hi TeamViewer user, Thanks for choosing TeamViewer and liking TeamViewer! We are glad that TeamViewer is the most powerful remote access troubleshooting solution for you! We appreciate your valuable review on TeamViewer, and hope you would enjoy using TeamViewer as always! Have a great day! Best, Ying/TeamViewer

Kouadio franck arnold
Kouadio franck arnold
Informaticien in Ivoorkust
Geverifieerde LinkedIn-gebruiker
Internet, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Outil révolutionnaire

5,0 4 weken geleden Nieuw

Opmerkingen: Je suis satisfait

Pluspunten:

J'apprécie la facilité de prise de contrôle d'autres ordinateurs à distance. Ça permet de résoudre les problèmes Informatiques sans être sur place

Minpunten:

Même si pour un usage personnel il est gratuit, Le prix est très pour les entreprises

Bryan Jerico
Bryan Jerico
Tecnico TI in Peru
Geverifieerde LinkedIn-gebruiker
Informatietechnologie en -diensten, 201-500 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Overwogen alternatieven:

TeamViewer es el comienzo de mis asistencias remotas

4,0 vorige maand Nieuw

Opmerkingen: Inicie con asistencias remotras a traves de este software y nunca me ha fallado por su facil implementacion y la mejor y facil funcionalidad.

Pluspunten:

El chat, las llamadas, la transferencia de archivos, la instalacion y sobre todo el control remoto que te ofrece.

Minpunten:

Que las conexiones de ves en cuando requieran mucho ancho de banda y se pierda la calidad de la imagen

Sadaharu
Sadaharu
Marketing Planner in Japan
Geverifieerde LinkedIn-gebruiker
Telecommunicatie, 10.000+ werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Easy remote application for getting started

4,0 4 maanden geleden

Opmerkingen: In my job, I support marketing teams and designers in troubleshooting, but in the past, I used to give instructions over the phone while imagining the other party's situation. The two parties shared the same relationship. Still, mostly it was a job where "experience matters", but after introducing TeamViewer, anyone with some knowledge can support and do everything remotely. A case that used to take an hour to resolve a problem can now be completed in less than 10 minutes. This reduces stress in people on both sides and saves time and resources.

Pluspunten:

It can be started without any particular configuration of the target terminal. Since the connection can be initiated simply by making use of the "ID" and "password", it is possible to connect to work computers with a sense of speed. I mainly use it to connect to company computers when I work from home and need some material that I don't have stored in the cloud.

Minpunten:

This depends on the specifications of the machine and the network environment of each machine, but the operation is slow and not comfortable to handle. Some people say it would have been faster if they had taken more time. If there is any part that can be improved on the software side, I would like to see it improved.

Reactie TeamViewer

vorige maand

Hello Sadaharu, Thank you for contributing the valuable time to share your unique remote access experience with TeamViewer! TeamViewer always aims to be the pioneer in the remote access solution. Helping many TeamViewer users like you to practice a cost-effective work style is also the pursuit we are moving towards. We are greatly appreciated to have your trust and support in choosing TeamViewer! Did you know that TeamViewer Community (https://community.teamviewer.com/English) welcomes worldwide users to join and share their questions and discussions together. We hope to see your participants too! See you there! Best, Ying/TeamViewer

Ana
Ana
Security Architecture Discipline leader in Spanje
Geverifieerde LinkedIn-gebruiker
Bankwezen, 10.000+ werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Overwogen alternatieven:

A tool that enables remote assistance with almost no operational restrictions

4,0 4 maanden geleden

Opmerkingen: It is very useful because remote connection is possible whenever there is an Internet environment for terminals in places that do not have a VPN environment. For those who are not familiar with PCs, we also use it for classes on the use of the system and Excel, as you can see the operation on this side. Since it can be accessed immediately even on bases outside the prefecture, problems can be solved immediately.

Pluspunten:

Installation is easy and can be started with little or no initial configuration. There are few input items at the time of connection, and even if the other party's employee is not very familiar with PCs, etc., the remote connection can be made easily. Since confirmation messages from the administrator can be displayed when the software is installed, almost all operations can be performed while the other party is connected, and almost all operations can be performed while the other party is remotely connected.

Minpunten:

TeamViewer 13 is what we are currently using, but it was only ever purchased once. It looks like the latest version only has one subscription, so I would like to have a one-time purchase. It may depend on the network environment, but performance can be slow.

Reactie TeamViewer

2 maanden geleden

Hello Ana, Thank you for your efforts in sharing the amazing feedback about TeamViewer! We are so thrilled to know that TeamViewer became a powerful tool for you to remotely connect to others at the same time! We are happy to hear that TeamViewer is a user-friendly remote access solution for you too. TeamViewer couldn't grow further and stronger and have a better competitive advantage without your support! Again, we can't thank you enough for supporting TeamViewer and we hope you enjoy using TeamViewer as always! Best, Ying/TeamViewer

Brandon R
Brandon R
Software Engineer in VS
Geverifieerde LinkedIn-gebruiker
Draadloos, 501-1.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Overwogen alternatieven:

Excellent for time and cost savings. Ideal for support to people outside the company.

4,0 5 maanden geleden

Opmerkingen: Remote connection is possible from anywhere, so you can work from the office, while traveling, or from home, improving efficiency. It can minimize the amount of time and effort necessary to go to the location, as well as the expense of transportation. Previously, it used to go to the end user to work and solve the problems, but after the introduction, the time to go to the site and the cost of going there are reduced, the work efficiency is improved and the problems are recovered. Good things like shortening the time and reducing transportation costs. It increases work efficiency when dealing with PC problems.

Pluspunten:

It became a means to connect from the inside to the outside, the problems that could be solved, the concrete effects, and the outside. Before I could connect from an external computer to an internal computer through a VPN connection, but I could not do the reverse pattern. It is now possible to connect from inside the company to outside the company, and it is now possible to explain outsiders sharing the computer screen. I use it to teach people outside the company how to operate a computer. If only the ID and password are provided over the phone, you can connect immediately and it is easier to use than other software. Also, the connection is difficult to interrupt and there is no delay in reaction, so you can use it comfortably.

Minpunten:

Occasionally, you may not be able to connect from the start, or if you think it has hardened during use, the connection may disconnect, so check.

Reactie TeamViewer

2 maanden geleden

Hello Brandon, Thank you for reviewing TeamViewer and sharing your great experience with TeamViewer! We are pleased to know you have chosen TeamViewer for your remote access solution! Wish you a beautiful day and an unforgettable journey with TeamViewer! Best, Ying/TeamViewer

Jhonjerlyn
CEO in VS
Vastgoed, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Stable remote connections with much more direct communication.

5,0 5 maanden geleden

Opmerkingen: My overall experience with TeamViewer has been really good, this software has been helping us within my corporate area and also within the other areas of our real estate company, all of our employees are using it to connect remotely when needed, and they also use it to connect with clients remotely, this software is quite useful in this company and helps us to optimize the remote connection. I must admit that the general use of this platform has been really simple, from the first moment I started using it, you will not know how easy it was, and its general interface is quite comfortable to check several remote connections.

Pluspunten:

One of the main things that I like about TeamViewer is that I can connect to another computer without having to go through a complex process, just by having the ID and password of the computer I want to connect to, I can connect immediately. Another thing that I like is that I can modify the video quality and the fluency of the remote connection, TeamViewer has a function to improve the video quality, when using that function the fluency of the remote transmission can be slightly affected, also when I use the function of improving the smoothness of the connection, the video quality may be affected in a certain way. These two functions help TeamViewer to work on high-end and low-end computers. Lastly, I love the streaming audio and real-time chat, I can also connect with the other person via camera while doing the remote connection, that's great.

Minpunten:

One of the main things that have to improved within this platform is the transfer of files, on several occasions I have tried to transfer files while making a remote connection, the transfer of files takes a long time even though I try to transfer few files simultaneously. Another thing that needs to be improved is that the App for mobile devices is a bit difficult to use, it does not have a zoom button to be able to zoom in on a specific part of the remote connection, and thus be able to operate a computer much more easily.

Bilal
Bilal
telecom service provider in Pakistan
Geverifieerde LinkedIn-gebruiker
Telecommunicatie, 10.000+ werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Its very helpful and amazing to use

5,0 5 maanden geleden

Opmerkingen: For me it's TeamViewer. I find it much better than Skype for video conferencing. With TeamViewer many people can join in very easily with a access key provided to everyone. Another good feature is that you can control one computer from another so presentations, documents, etc could be edited by a bunch of editors online as they speak, discuss and edit. If you have a question or need clarification/suggestion, leave it in the comments or message me!

Pluspunten:

So many great comments here. For me, I started coding emails, testing in several clients to make sure things didn’t break. Then I was given opportunity to be a PHP developer in the same company. I learned on the job but no one ever taught me about security. Soon, that company folded. When trying to get another PHP job nobody would hire me because of my lack of security knowledge. Then I was hired to do some front end work - mainly HTML, CSS, Javascript (rarely Javascript). That company had layoffs and I soon found myself looking for a job and nobody would hire me because I did not have Angular or React knowledge. My experiences have been pretty much the same through my last 15 years of tech. I’ve learned that unless you just want to spend your life in front of a computer learning the NEW framework or language… you shouldn’t be in tech/software/web. And think of the reward you get… 25 years ago if you knew simple website languages, you could make $100k per year. Now, you have to know so much more and only on rare occasions be paid $120k - $140k…. most times… only $80k. It’s insane! Honestly, if I could go back in time, I’d be a dentist, eye doctor, or build houses. Software is for those who don’t have anything else to do in life except software. A better life is to learn one thing well that does not change too much and gives you free time to be with friends and family.

Minpunten:

I did it that way, but that was some 45+ years ago. I quit college and never got a degree. It was a difficult path then, and more difficult now. But if you have no other choice then it is the path you will take. If you love programming, then you are (and always will be) a programmer. You will need to have all the answers ahead of everyone else. That means when a new language (like Julia) comes out, you will download it and spend nights programming with it. So that when someone in the office mentions Julia, You whip out your laptop and show them the advantages and disadvantages. It is a lot of time and dedication. But even if you get a degree, you would need to spend that time anyway to become one of the best.

Raj
DGM Marketing in India
Mijnbouw en metalen, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

A simple tool to instantly connect with your team

5,0 6 maanden geleden

Opmerkingen: TeamViewer is a beautiful tool to work as a team, provided you consider safety tips.

Pluspunten:

1. You need to share your username and code safely with another person, and that person can instantly connect to your device screen. The fact that it works immediately is the most significant plus point. It is as easy as one-two-three: three simple steps. 2. Both users can work on the same screen with their mouse control. It can be used for training, troubleshooting, or collaboration. 3. It is safe that the password to connect changes every few minutes. The other person cannot join without your permission. 4. More than one person can connect to one screen to discuss, resolve, or learn something together. 5. There are many things that you can’t explain over the phone or chat. Once the screen is under your control, you can work better as a team of two or more persons. 6. It allows remote access only to authorized persons. 7. You can hold virtual meetings, save contacts for future use, etc. 8. It works both ways: either you give control or control someone else’s device, as per your requirements. 9. You can start TeamViewer automatically when Windows starts or allow unattended access. It may be helpful when you want to connect to your computer kept elsewhere. 10. Many advanced settings can help you gain better control over other devices.

Minpunten:

1. There is no method available to communicate with other users. You may have to talk over the phone or chat to say something. 2. It may be unsafe to provide control of your computer to unknown persons. They may steal your information without you realizing it. 3. When the internet is slow or erratic, the tool behaves irrationally, and all team members may get a terrible experience, lags, delays, etc. 4. It may be pretty unsafe to provide unattended access to strangers. 5. Many advanced features are payment-based.

Nikodem
R&D Control Engineer in Polen
Automotive, 5.001-10.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

TeamViewer, my goto program for remote support

5,0 6 maanden geleden

Opmerkingen: I'm using TeamViewer since many years. Usually to help family with PC problems. TeamViewer always worked without any issues and provided smooth way to work on the actual problem. I would highly recommend it for such purposes. I also like the fact that it's multiplatform, so I can use my Linux PC to connect with Windows.

Pluspunten:

I'm using TeamViewer to help my friends and family with their PCs. One of the biggest advantages of TeamViewer are very easy installation (or you can even run it without installing) and configuration. Other softwares that I've used (Radmin, TightVNC) require port forwarding, which is usually beyond regular user technical knowledge. TeamViewer works without this extra hassle. Additionaly there is bunch of extra features like built-in chat for communicating with other person or drag-drop capability for file exchange. Clipboard is also shared by default, so working with this remote desktop software is delightful and allows to focus on actual problem. Another interesting feature is possibility to create an account and adding all PCs that we want to manage into the account. After that we can control any PC at any time. Very convenient if we for example have powerful PC doing some work and would like to supervise this process, while being away.

Minpunten:

I cannot think of any real downside of the TeamViewer other than its pricing for commercial use. I was planning to use it for remote control of the PCs in the small company (family business, 4 PCs to control), but I really cannot justify paying so much for this. Therefore I am using other software with less functionality, but much cheaper.

Kashan
Assistant Manager IT Systems in Pakistan
Farmaceutica, 1.001-5.000 werknemers
Heeft de software gebruikt voor: Gratis proef
Bron van de reviewer

Troubleshooting get Easier for Remote Areas

4,0 6 maanden geleden

Opmerkingen: Experience with team viewer was over all good and helps very much for remote support and specially during the lock down but the main issue i have to face is that user have to install it. in the organization structure, admin rights are not provided so it creates a big trouble.
also during the remote session it lags which is the major defect for a technical to work with it as he have to wait after every move of cursor and click to avoid the mistakes and blunders.
Chat and video calling options are great also the request of control is the key feature.
File transfer is slow so it is better to use alternate ways like cloud storage.

Pluspunten:

Team Viewer is a good software for IT persons as well as other users who have to connect with other colleagues or users remotely. This software is mostly use by IT person to provide support to other users who are connected remotely and specially in the scenario of lock down as at that situation you have only option to connect remotely and team viewer helps a lot to get the session and help them out. You can preform chat and video call too through team viewer which help in communicating . Files transfer option is also available.

Minpunten:

You have to install the software first then you can use it, if the user is on remote side and they do not have admin rights which is not recommended too then you are not able to get the access. It lags too much which cause so much difficulty and due to this lagging chance of mistakes are higher and mostly you have to revert the changes, moreover users are not much technical or knowledgeable normally due to which technical guys face a lot of issues. Files transfer rate is too slow that you have to go on other options.

Bill
President in VS
Computersoftware, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Overwogen alternatieven:

A solid, but expensive, remote control tool for supporting clients

5,0 7 maanden geleden

Opmerkingen: TeamViewer was a great solution that allowed us to easily provide support services to our customers. However, the constant need to upgrade, the inability for older versions to talk to newer versions, and the business practices of selling perpetual licenses one day and forcing people into a subscription model the next is not reassuring.

Pluspunten:

When we chose TeamViewer, they offered a great deal for the money, spending money to buy the software license once with no recurring fees. The ability to provide "zero-install" links on our web site to allow customers to get us connected to their systems was a huge plus for a remote support environment. And even better, they were far cheaper than other solutions at the time, like GoToMyPC, LogMeIn, RAdmin, and others for an environment where you needed to support random users around the globe.

Minpunten:

Sadly, shortly after we bought our expensive, "perpetual, no recurring fees" license and got everything set up, TeamViewer changed the game entirely, switching to a pure subscription model. So, after advertising that our high one-time fee wouldn't require maintenance fees, the new model now requires an annual subscription, and we have been stuck on v12 for the last several years with no ability to get onto a newer version unless we want to spend even more money on the subscription. As other solutions have since arisen (like Zoom) that are far less expensive, we do not feel that we will ever renew our TeamViewer license because of this. Once they turn off the ability for TeamViewer 12 to work (which they have done for older versions already), then we'll simply be removing it from our systems.

Angus
Company Director in VK
Detailhandel, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Overwogen alternatieven:

Must have for team collaborations

5,0 7 maanden geleden

Opmerkingen: Using TeamViewer has saved me so much time, I no longer need to run over to an employees machine when there is a problem, I can simply connect to their device wi9thTeamViewer and see the problem. I'd estimate that it's also saved my business a lot of money, enabling our engineers to remote into machines when they are at home for critical issues, without the need to come into the office. I'd recommend it to anyone, any day.

Pluspunten:

The best thing about TeamViewer is it's simplicity. I can open it up, type in the ID and password for my colleagues device, and be connected to their device instantly. There is no messing about with technical configurations, TeamViewer makes connecting one device to another extremely simple, and I love it.

Minpunten:

There isn't much that I dislike about the software, the only issue I could say is that the updates are infrequent, but it's not a big issue since the software has most features you could ever want already.

Ilsa
Hr Administrator in Zuid-Afrika
Detailhandel, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Remote Desktop that works for you

4,0 7 maanden geleden

Opmerkingen: I use Teamviewer for remote control when im unable to be at work and also to be able to provide technical support to my fellow staff members at other branches. My experience with Teamviewer is only what i can describe as a delight. Its simplicity and ease of access is undeniably the best in its field. It cannot compare to other remote desktops, Teamviewer stands out as the number one platform to use.

Pluspunten:

Team Viewer is very reliable and easy to use. It is a simple and secure way to connect to computers remotely. I love that i can work from home when need be. I like the fact that it has multiple features to choose from and that you dont have to use many apps as on Teamviewer they are already there. The best feature for me is the unattended access allowing me access immediately at any time of day.

Minpunten:

The only thing i found least to like is that both station's need to be on the same upgrade level on Teamviewer. You cannot access the one if the other is on a different version of Teamviewer. Also if your internet connection is a bit slow it starts kicking you out at times.

Timothy
PM in Kenia
Informatietechnologie en -diensten, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Overwogen alternatieven:

Straight forward Remote connection for most needed Cases

4,0 8 maanden geleden

Opmerkingen: We have used Teamviewer on and off over the last 10 years to provide connectivity to remote machines and have succeeded more than 95% of the time.
It has also relatively improved its features most notably allowing connectivity to a machine with older version of the software, which was not previously possible for a long time, was a major pain point, and one of the most needed features as it was usually the reason we always used it concurrently with another vendor.
Finally, its ability to remember and save previously connected computers really saves a lot of time and headache.

Pluspunten:

Team viewer has worked for me on nearly all devices you can think of; Mac, PC, mobile, tablet, ios. It is straightforward to install and allow connectivity most times. 8/10 of none IT savvy users on windows were able to download, install and enable connection within a few minutes of sharing the link.

Minpunten:

Getting a not IT savvy user to set it up and enable connection on a mac has been a stumbling block more than a few times . Other software tested was able to achieve the same in a relatively easier manner and I have had to resort to them when unsuccessful.