ecoPortal reviews

Simple intuitive SaaS that enables us to stay on top of issues from anywhere

Opmerkingen: We've been able to remove significant administrative workload by moving to this system from paper based systems. The team have been easy to work with and receptive to our feedback. Great to be able to work alongside them to resolve any issues that emerge and they are very timely with their work on any fixes or feedback where we've misunderstood something.

Pluspunten:

I like the fact that the interface is easy to navigate and made deployment across our sites easy. The system enables us to monitor and manage safety related incidents from anywhere and at any time. We can see both the detail and the big picture.

Minpunten:

We're still coming to grips with some of the ways in which we can simplify the reporting to match our prior charts but that's a part of the learning journey for us.

Lee's review

Opmerkingen: My overall experience is one of easy hazard reporting and reduction in incidenmts through usage.

Pluspunten:

When hazards are identified, it is easy to report them into ecoportal. This allows for greater awareness of potential harmful situations at work across among all employees.

Minpunten:

As the incidents go higher up the chain of command it can take time for some to be closed out. This means a lot of incidents remain open for to long.

Fluid

Opmerkingen: Very positive and would recommend to others searching for an effective tool that allowed them to monitor their workplace health and safety.

Pluspunten:

The system was fairly easy to manage with great support for the team and easy to understand. I have used a lot of different software packages over the last 20 years and this one was easy to use and show others how to use in day to day management of health and safety. It was daily intuitive to use compared to there which I have had to reverse engineer in order to understand.

Minpunten:

The system timed out a lot and this can be frustrating for the user if they haven't saved their screen. Some fo the files folders on the drop-down need development in terms of what the user needs and easier analytics or standard analytics that industry would use would be good. It would be good to have simple QR codes for reporting or inspections that link to the system.

Keep up the good development work guys!

Opmerkingen: It has removed a significant amount of paper from our business and ensures users have a simple easy to use interface for a multitude of risk and compliance tasks.

Pluspunten:

I like the fact that it is a) comprehensive and b) keeps being developed further.

Minpunten:

I would like to see Reporting have more drill-down or drill-across functions. It is not intuitive to build a report from scratch and I can't see any obvious article in the online Help which would help me. Online training module???The ability to download a JPG or PNG is marred by not having a report title included. I'm sure this will be on a future development schedule.On mobile, I would like to see the ability to check all the boxes *before* the data is synched, which would make it much faster.

Health and Safety Management System

Pluspunten:

Ease of use, adaptability, continuous development of new features.

Minpunten:

Printing limitations, reporting features.

Easy to use

Pluspunten:

Easy to use Im already used to using it. Good to keep a record of my audits.

Minpunten:

Seeing all of the other eco checks done by other auditors but i know my company can chage this setting. And i can use filters

Valuable incident and risk management system

Opmerkingen: It's a great system and we are using it more and more as we open up to using other registers and features within it.

Pluspunten:

Having access to ecoPortal means we hold all our events, hazards, risk assessments, training, H&S meetings, inspections and actions in one place and can access these from our desktops and the mobile app. The follow up and close out processes are simple, and maintenance is low using ecoPortal.

Minpunten:

We want to establish a separate Holmes General Risk Register to give us better analysis of our top risks and we would also like to see the templates have an actual severity and a potential severity assessment stage to help us better understand our risk profile.

Wellington Zoo

Pluspunten:

ecoPortal is intuitive, meaning that training staff on how to navigate the system is straightforward and most people can pick it up easily. I like how accessible it is, and having the option to load reports from a phone is very helpful and saves staff a lot of time, it also encourages them to report more when they can do it while out on the job. The ecoPortal staff are very helpful and knowledgeable and service requests are dealt with promptly.

Minpunten:

Producing reports without the reporting module - When exporting incidents, there can be quite a bit of formatting to do before it's "report ready", and there's a bit of cut and paste from the dashboard. Building a dashboard can be a bit hit and miss as well if you don't have the right graph to show the data. It can become expensive to add modules.

GREAT FEEDBACK

Opmerkingen: a great experience , easy to use no problems

Pluspunten:

identifying risks and accidents around the company and preventing as much as possible to ensure we are safe - in all positions to helps us all get home to our families

Minpunten:

it could be more clear in defining situations

ecoPortal mahi

Opmerkingen: The benefits of the ecoPortal are being able to complete our monthly audits with ease and I am now more confident to use the ecoPortal so I am actually enjoying using it more now than ever. We don't have to complete loads of paperwork which eases the load somewhat. It enables me to get the work completed a lot faster. I will say that you have to regularly be on the ecoPortal to get what it offers and does for our work processes required and I am more confident to complete all tasks required in my role as a Health & Safety rep.

Pluspunten:

That everything is at the tip of your fingers when you need to follow Emerge's processes for Audits, Hazard & risks of our own service.

Minpunten:

I was not confident to use ecoPortal for annual reviews of our Hazard & Risks only. Have since been supported and directed and feel more confident in what I am doing now.

ecoPortal Review

Pluspunten:

Great product. Open for improvements/ customisations to meet your requirements. Very Good Support system & staff

Minpunten:

some history data are not updated automatically when modifications are made. However, they can be updated on request.

Happy user

Opmerkingen: Very happy

Pluspunten:

Our team can use to do inspections and report incidents confidence

Minpunten:

Nothing really now I know it can be reviewed I will give it some thought

Monthly safety checklist

Opmerkingen: I would say its way better than the old system

Pluspunten:

It is easy to use and I found it to be more accurate with completing my monthly tasks

Minpunten:

I really did not find any thing I did not like on this system and I have been using this for 6 month plus

Does What it Says on the Tin

Opmerkingen: Good and improving.

Pluspunten:

Flexibility. Willingness to make things happen.

Minpunten:

Graphics could do with a freshen up, the desktop element doesn't really "pop". The visuals aren't particularly engaging and it also makes it hard to follow where you are on the page, so to speak.

Easy and effective

Opmerkingen: Its was easy to work and fast to carry on completing my everyday tasks.

Pluspunten:

This is fast easy and straight forward to use.

Minpunten:

There was nothing that was not to like about ecoportal.

Audit

Opmerkingen: good

Pluspunten:

I enjoyed Eco portal because the overall paperwork became easy.

Minpunten:

I didn't find anything hard while using eco portal.

Great product

Opmerkingen: Excellent.

Pluspunten:

Ecoportal is great to use, and easy to navigate.

Minpunten:

Not appliicable. I find the product very user friendly.

Fit for purpose

Opmerkingen: Perfect, no issues with operating.

Pluspunten:

Accurate, reliable and helps us tracks out trucks in timely manner.

Minpunten:

Can't open two different logins at one time.

ECO Portal compliance

Pluspunten:

It was very easy to use and a straight forward process

Minpunten:

nothing it was fine to use and attach documents

ecoPortal review

Opmerkingen: ecoPortal is a good tool to record safety and environmental compliance

Pluspunten:

I found ecoPortal easy to navigate for the purpose required

Minpunten:

I have limited need to use ecoPortal so can't comment

Reporting could be improved

Opmerkingen: Overall the experience is good and a vast improvement over what we had.

Pluspunten:

I like the way the software flows and I like the cellphone application which I find to be easy to use. I like that the reporting tool breaks questions down into easy sections and the visual representation of risk/ scoring. I like that we have dashboards for each different module

Minpunten:

Cellphone app was having issues uploading photos when added to an audit report/ event. Would stall and refuse to complete the upload. Reporting is hard to use - would be good to be able to create a report then delete unwanted/empty fields from the report draft i.e. if the template has lots of content but I only need a basic report it would be nice to be able to trim it down easily. Some of the dashboard fields can be misleading - e.g. events in last month is not the last 30 days but the events that have occurred since the start of the month so if it's inconsistent

Stolthaven Australia ecoPortal experience

Opmerkingen: We have had some frustration initially with ecoPortal helping us to modify our original software design but we have found that it is essential to link up with a dedicated ecoPortal focal point who can help determine your expectations and requirements and then locate the right people in the business to deliver them.
This will ensure you maximise the value of your subscription, utilise the support hours you are paying for more efficiently and, ultimately, deliver a better product for your staff and management.

Pluspunten:

The program is very easy to use in its most basic format, even for a beginner. We have found that the most important aspect of getting ecoPortal to work for your Company is to be very clear of what you want the software to deliver for your business - in features, functionality and KPI / report outputs. Once this is determined - the ecoPortal Team will be better placed to help you customise the software at the design stage rather than retrospectively.

Minpunten:

As an administrator I have struggled initially with generating useful downloaded reports and creating my own KPI graphics - the main focus for Stolthaven in 2022 will be to work more closely with our ecoPortal focal points to better understand the capabilities and limitations of the software in this respect and then to use this knowledge to design the most effective reporting it is capable of.

Villa Maria Review

Opmerkingen: Great i have been involved in a number of implementation's of safety systems in my career and yours is by far the easiest and most well received from the business.

Pluspunten:

Customizable, Friendly helpful integration team nothing was to much trouble and never shut down any idea we may have had but always gave us the right advice, love that the customer service team is based in NZ and are super helpful and loved that we had our on client manager who i cold chew the fat with on the weekly ([SENSITIVE CONTENT] is a superstar) it is an easy user friendly system that doesn't try to over complicate things

Minpunten:

Mobile app is really the only big issue we have had would be good to really focus on this and get it mirroring the desktop version.

More than just a Provider

Opmerkingen: The real-time reporting and ease of navigation around the system really helped in engaging team members across all of the Business. It also allows us to recognise and react to trends in a positive manner and reflects the results of controls so that everybody sees the positive impact their decisions are having on the safety of individuals and their colleagues

Pluspunten:

Having installed and implemented the software into 2 x companies and working on the third, the pros far outweigh the cons insomuch as the process from concept to end user usage was made so easy, by the team at ecoPortal, due to availability, recognition that not everybody is a Tech-savvy-genius, flexibility and product knowledge which resulted in a product that gave us a one stop shop for all things safety and quality related, accurate real-time reporting which is understood at all levels from the Board to the Coal face.

Minpunten:

The thing I liked least about the product was leaving it behind when I changed companies

ecoPortal in a Manufacturing environment with Hazardous Substances

Opmerkingen: Very positive. ecoPortal are always making enhancements in capability & take on board feedback for improvements.

Pluspunten:

Adaptability to meet our needs. Messaging targeted to specific issues requiring resolution. Checklist task allocation to specific users.Reminders to action tasks

Minpunten:

Integration/accessibility of files across registers seems less than optimal. This counts for people information too.