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Over Maxpanda CMMS

Maxpanda blijft de CMMS-sector verstoren met snelle, uitstekende en goedkope software.

Meer informatie over Maxpanda CMMS

Pluspunten:

Ease of use, fully integrated platform for managing multiple items.

Minpunten:

Canceled it and still getting work orders via email from people that forget and use it to put in work order.

Beoordelingen van Maxpanda CMMS

Gemiddelde score

Gebruiksgemak
4,3
Klantenservice
4,4
Functies
4,2
Prijs-kwaliteitverhouding
4,4

Waarschijnlijkheid van aanbeveling

8,4/10

Maxpanda CMMS heeft een totaalscore van 4,4 van 5 sterren op basis van 198 gebruikersreviews op Capterra.

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Reviews filteren (198)

Phillip
Phillip
General Manager in Zuid-Afrika
Geverifieerde LinkedIn-gebruiker
Schoolleiding, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

The Right CMMS for our Growing School

5,0 6 jaar geleden

Opmerkingen: Maxpanda has provided the perfect vehicle to formalize our growing school's extensive maintenance processes. However, with the products continiuos development, we're finding more and more ways to get other (not typically cmms-related) business problems under control. Hats off to the development team. You deliver what you promise, and that's a rarity in today's age!

Pluspunten:

An incredibly powerful product wrapped in an easy-to-use GUI and tons of awesome (ongoing) updates!

Minpunten:

The only downside is that we're in Southern Africa and the Maxpanda guys aren't in our timezone. This means that we have to wait a little (emphasis on 'little') longer to get helped. But when we do get their help, they are really amazing!

Phillip
Phillip
End User Computer Specialist 2 in VS
Geverifieerde LinkedIn-gebruiker
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

An evergrowing software aimed at pleasing the needs of many client types.

4,0 6 jaar geleden

Opmerkingen: Cost savings and streamlining of work order processes.

Pluspunten:

1. Easy to navigate. 2. Easy to teach to others. 3. Extremely affordable. 4. Quick and personable tech support. 5. Companies willingness to listed to end users needs and add features based on those needs. 6. The web based app is generally reliable and free of major bugs.

Minpunten:

1. Inadequate beta testing before new features are released that sometimes lead to other bugs in the app. 2. Slow performance on the mobile app, sometimes leading to inability to use it. 3. Removal of features or functions without first notifying end users. 4. Needs more advanced reporting and accounting features. To be fair, Maxpanda is actively working on these areas and should implement them this year. 5. Some parts of its inventory processes are convoluted. However, Maxpanda is actively working with us to improve the process and add critical time saving features that simplify it while also adding accountability. Note: This review should be treated as an ongoing/continual review of the product.

Scot
Scot
Facilities Manager in VS
Geverifieerde LinkedIn-gebruiker
Facilitaire diensten, 501-1.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

Maxpanda not worth the money

3,0 4 jaar geleden

Opmerkingen: Not happy, actually very disappointed with Maxpanda. Switched to different CMMS with a lot more features for same cost.

Pluspunten:

Not a fan of this product. Will not be using it now or in future. Towards the end of trying to use it I believe it was down more than it was not.

Minpunten:

Crashes when you need it most. Can not delete vendors that are no longer being used. Random FORMER employees gained access and kept putting in work orders with nonsense text. Once using the script from war and peace. Not sure if it was a virus or someone was doing on purpose but didn't want to chance it. Canceled it and still getting work orders via email from people that forget and use it to put in work order. Not happy with this product at all.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Vervoer/over de weg/per spoor, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Max Panda CMMS

4,0 6 jaar geleden

Opmerkingen: We use Max Panda, almost exclusively, for collecting, organizing and assigning work.

Pluspunten:

I like web platform. No huge data base to house and manage. The value for cost is great. I also like the ease of submitting and assigning a work order. The app is good too. I like to the ability to enter work orders from the field, right as i see the issues. I also appreciate that our field staff can view the work order almost as soon as it is approved. Max Panda is very versatile and can do much more than I have time to implement.

Minpunten:

Max Panda is very versatile and can do much more than I have time to implement. Although I can see the useful aspects of the modules, the inventory and parts management portions are not as user friendly for me and do not get used as they should. I would like to be able to create invoices for work that we perform to send out to our customers.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Horeca, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Maxpanda Pros

5,0 6 jaar geleden

Opmerkingen: I believe that I have worked with this program a lot and its user friendly. You get all the information you are looking for in the reports which helps shape the way the departments run.

Pluspunten:

I really enjoy how easy the site is to use and teach others. The reports are accurate and keep the company up to date with guest satisfaction.

Minpunten:

There are sometimes a lot of updates in the middle of a shift causing a break in service. Our business is 24 hours so this does not happen often but still can.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Horeca, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Helpful for assigning work orders

4,0 6 jaar geleden

Pluspunten:

After using this software on a daily basis, it is very helpful in keeping track of history of work orders. In the resort industry, this is useful when needed to find maintenance issues for certain rooms/buildings.

Minpunten:

This software can sometimes have hiccups. It has frequent downtime and several updates that require a reboot of our mobile apps.

Lily
Lily
Graphic Designer in VS
Geverifieerde LinkedIn-gebruiker
Detailhandel, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Very userfriendly and concise

5,0 6 jaar geleden

Opmerkingen: We love it. Like I mentioned above, if you manage over 5 maintenance techs including an operations team - then this app does everything for you and more.

Pluspunten:

Maxpanda CMMS provides optimal maintenance management by predicting equipment failure rates and estimating the cost savings our maintenance decisions. The apps help us prioritize our maintenance tasks, ensuring that the right maintenance is done at the right times for each of our properties. This helps our operations team understand issues throughout the entire portfolio.

Minpunten:

A live map view would be awesome! But I hear this is coming live NEW YEARS EVE so we're very much anticipating this new release.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

The vendor and the application is easy to work with and offers a fairly robust set of features

4,0 6 jaar geleden

Opmerkingen: easy and inexpensive tool to manage maintenance activities

Pluspunten:

Max Panda can do handle many (most) maintenance management actions we can imagine. We do not use many of the features just because not needed here

Minpunten:

Refresh time when the work order list is being refreshed can be 5 or 6 seconds. That seems like an issue that could be addressed

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Rechtspraktijk, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Logging work orders

5,0 5 jaar geleden

Opmerkingen: Very easy to use especially when we need maintenance works to be done within our building level premises

Pluspunten:

The ease of logging work orders to get maintenance works actioned

Minpunten:

Loading of the site can be a quite long wait. Also lacking more filter options

Brad
Brad
Maintenance Manager in VS
Geverifieerde LinkedIn-gebruiker
Religieuze instellingen, 201-500 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

The maintenance app every organization should have!

5,0 6 jaar geleden

Opmerkingen: Getting our camp maintenance process completely automated as we build the camp and grow has been very easy with Maxpanda.

Pluspunten:

Seamless transition of data between the web version and smart device app version. Color coded status of work orders makes it easy to keep track of what is going on with my maintenance tasks and projects and preventive maintenance.

Minpunten:

There is a definite learning curve for someone that has never used a CMMS software platform and it's not always intuitive.

Dwayne
Maintanence Scheduler / Electrician in VS
Textiel, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Small Business Perspective

4,0 5 jaar geleden

Opmerkingen: We now have a complete asset list and PM's are not being forgotten. PM's are done with proper written guidance to personnel.

Pluspunten:

Once you get familiar with it, you can keep track of a lot of instant data. It does a great job of alerting everyone involved on a timely basis.

Minpunten:

I can not find a good manual-type of help for screens and looking up things, such as copying asset info or PM schedule to start a new one. As far as I can figure out, I have to start from scratch and reenter all data for an identical or similar asset/process. The help screen is not expansive or detailed enough. We also need more basic specific reports such as overdue WO's in specified time frames. The last thing is that PM's do not start countdown to the next PM, from the date completed. This sometimes causes 6 month PM's to turn into 2 or 3 month PM's because of a hold period or downtime between PM's. Timers should start only when a WO is completed/closed.

Victor
Property Manager in VS
Horeca, 5.001-10.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Great tool for improving customer service.

4,0 6 jaar geleden

Opmerkingen: Keeps our work orders from getting lost in the paperwork. Don't like the inventory portion, would also like to turn off certain functions of the software. To me it's getting "bloated" with alot of functions that don't seem functional.

Pluspunten:

We just use the work orders and PM's. Very easy to use these portions of the software. Our maintenance crew finds the software very functional as well. Keeps our work orders in front of us.

Minpunten:

I don't like all the other stuff they pack into this software, would be nice if these other options could be turned off. Would like the inventory part to work better but I guess we are the only ones. Overall, good for the price.

Chris
Co-CEO in VS
Restaurants, 501-1.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Maxdpanda CMMS has made us more efficient!

5,0 4 jaar geleden

Pluspunten:

Maxpanda's ease of use is tremendous. Anyone from our Maintenance team, to our Production Manager, to our Admin, to our Store Managers are able to quickly navigate the app or online to get their part of Maintenance management completed. I truly appreciate the consistent updates to the software, seems like they are making upgrades and improvements every other day!

Minpunten:

One thing that could be improved is the overall format of Maxpanda is set up to be a typical large company, multiple buildings, etc. It would be great if it was able to flex the format based on the industry. For instance, we are 20+ restaurant company and it isn't very intuitive to set up initially.

David
Plant Manager in VS
Machinebouw, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Needs a few tweaks

4,0 4 jaar geleden

Pluspunten:

value/$

Minpunten:

I really do not like the Work Order Summary at the top of the Work Order List. It takes up a 10th of the screen and adds no value to me. I see no way to turn it off, that should be an option. Also in the Work Order List, if you open a work order to view or edit and return to the list it returns to the top each time. That causes a lot of time scrolling back down to where you where. It should return to where you were on the list, which would make it much faster when reviewing work orders.

Victor
Property Manager in VS
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Great software, really filled a hole in our customer service.

4,0 6 jaar geleden

Pluspunten:

We just use the work orders and preventative maintenance sections. We've found that it helps us keep our work orders from falling through the cracks.

Minpunten:

There are so many additions that have been added that don't make any sense and that we will never use. It would be nice if we could turn some of this off and not have to work around them.

Reactie TMA Systems

6 jaar geleden

Great feedback Victor. Our end goal is to allow each client to turn on/off features they would like to use on a daily basis. Unfortunately we require to build the new items 1st, implement them for live usability with our global customers and then finally analyse what features they use or not to create the on/off switches. This should be implemented by the end of this year. Again, thanks for the quality feedback and support!

Jack
Owner in VS
Vervoer/over de weg/per spoor, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

It's great software. It's saved me and my company a lawsuit!

5,0 7 jaar geleden

Opmerkingen: Major companies! Love the service we give and the software we use. At anytime we can look up Trailer repairs, information, parts list.

Pluspunten:

It's great because it is mobile and it works on all my tablets and phones! You make changes on the fly. It even works while you're on the phone to a customer. Scheduling is awesome! It emails your work load for that day. It tells you when overdue work orders are not done..the customer can send and set up repairs to you as well. They keep you up dated on news and updates they do month to month.

Minpunten:

The pictures could be easier to up load. In some parts of the software its slow running. And it some times makes two works.

Hector
Sr. National Account Manager in VS
Facilitaire diensten, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

System provides the accessibility, features and functions at a more then reasonable cost.

4,0 7 jaar geleden

Opmerkingen: Ability to check each of our Buildings, Vendors and/or Locations. singularly. Ability to retain images in the Cloud per Work Order

Pluspunten:

Software provides quick and detailed look up in a cloud base system allowing for immediate response to client and service provider request, issue tracking.

Minpunten:

Currently "App" functionality does not match easy of "PC" use. App does not allow for accessing "Building's", Vendor and/or Locations where PC access does

Koto
Building Manager and site supervision in Zuid-Afrika
Facilitaire diensten, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

It easier to use and friendly

5,0 6 jaar geleden

Opmerkingen: Facilities software allow to communicate between ground and head office.
Assist to submit jobs need to be done

Pluspunten:

It connect jobs logged in the ground to reach the head office immediately. It give clear understanding what has to be done and allocate the job to the specific place and person requested the job. Facility management to trace jobs easily Evaluate cost of the jobs Keep a good record of jobs submitted and outstanding jobs Give you a picture of your main problems and jobs that are most submitted. you can easily pick up the major problem to be done.

Minpunten:

Most of the features works perfectly only sometimes a picture with high mega pixel refuse to upload or upload picture till 99% and stuck. Once you re submit automatically it duplicate your job.

Nathan
CFO in VS
Automotive, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Job Tracking and records for a small service company

5,0 5 jaar geleden

Opmerkingen: Maxpanda CMMS is like a sandbox. There are tools and features and functions to suit any organization. It will require some up front labor to get it custom-tailored, but once it is, it fits like a fine suit.

Pluspunten:

The customization allowed us to tailor Maxpanda CMMS to our needs. The Maxpanda team has always been available through that process.

Minpunten:

The amount of work to set up our custom site!

Betsy
Maintence in VS
Textiel, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Awesome App!

5,0 5 jaar geleden

Opmerkingen: Maxpanda has really helped us improve our PM program the PM system being generated as schedules being set up.

Pluspunten:

It has a mobile device and it is very easy to use for any specific job.

Minpunten:

Whenever we put a Work Order on ON HOLD mode - we can't put it back to Approve work order. We use ON HOLD mode mostly when waiting for a part or waiting on approval.

Edna
Resort Communications in VS
Horeca, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

convenient and simple to use

4,0 6 jaar geleden

Pluspunten:

It is fairly efficient, convenient and creates an organized way to prioritize and complete daily tasks. After tasks are completed, you can edit and attach a photo, email or any sort of file to the work order. The layout for both mobile devices and computers are fairly easy to view and access as well.

Minpunten:

Some of the functions may glitch every once in a while, resulting in slow feedback and buffering. The screen may freeze at times when submitting a work order.

Brad
Facility Engineer in VS
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Very helpful in keeping all your maintenance tasks scheduled

4,0 7 jaar geleden

Pluspunten:

Easy to increase your mothly tasks, easy to use, I like having preventive maintenance tasks and word orders

Minpunten:

The mobile application is hard to use for multiple sites. Its hard to look at all the work orders that you have or that you need to look at on the mobile app. I avoid the app as much as I can

Reactie TMA Systems

7 jaar geleden

Any company suggestions on optimizing the GoMAX Mobile CMMS Assistant is greatly appreciated. Email me directly with your ideas and thoughts and we'll make it happen on the next release :)

Steve
Facilities Supervisor in VS
Management non-profit organisaties, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Good and getting BETTER

4,0 7 jaar geleden

Opmerkingen: Been with MaxPanda about two years now, and the improvements have really added even more value. Easy to use, and flexible.

Pluspunten:

Clear easy to use. Lots of functions we use They listen to what you need Good support

Minpunten:

Takes time for upgrades

Reactie TMA Systems

7 jaar geleden

Great review Steven, thank you so much! We look forward to another 2 years :)

Ray
CIO in Canada
Schoolleiding, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Game Changer

5,0 6 jaar geleden

Opmerkingen: Maxpanda is one of the relatively new companies set to shake up the CMMS world by offering a comprehensive CMMS product at a fraction of the cost of many of the popular and traditional CMMS products out there. The development team adopts an agile approach to programming and consistently meets their goals. Support is excellent and responsive to your needs.

Pluspunten:

Maxpanda is great value for the money. It provides most of the key features and functionality people want in a CMMS system. For Canadian users, they meet data sovereignty requirements.

Minpunten:

There's nothing outstanding in this software that I would label as "deal breakers".

Michael
Maintenance Manager in Australië
Voedselproductie, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Excellent experience

4,0 vorig jaar

Opmerkingen: Excellent and user friendly and great customers support

Pluspunten:

Easy to use and does exceed expectations

Minpunten:

Nothing really does what I need it to do