--- description: Ontdek de plus- en minpunten van Kommo en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Kommo - Bekijk prijzen, reviews en scores - Capterra Nederland 2026 --- Breadcrumb: [Startpagina](/) > [CRM-software](/directory/2/customer-relationship-management/software) > [Kommo](/software/120048/Kommo) # Kommo Canonical: https://www.capterra.nl/software/120048/Kommo Pagina: 1 / 12\ Volgende: [Volgende pagina](https://www.capterra.nl/software/120048/Kommo?page=2) > amoCRM is een eenvoudig te gebruiken CRM. Het is echter zeer functioneel en doeltreffend. Verkooppijplijn, lead tracking, analyses en integratie met de website. > > Oordeel: score van **4.5/5** door 263 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt Kommo? amoCRM is ontworpen om je te helpen bij het beheer van je leads, taken en verkoopteam. Als manager heb je door middel van uiterst uitgebreide analyse- en monitoringtools de volledige controle over je team en pijplijn. ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.5/5** | 263 Reviews | | Gebruiksgemak | 4.4/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.2/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.4/5 | Gebaseerd op alle reviews | | Functies | 4.4/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 80% | (8/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: QSoft ## Commerciële context - **Beginprijs**: US$ 15,00 - **Prijsmodel**: (Gratis proef) - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (mobiel), iPhone (mobiel) - **Ondersteunde talen**: Engels, Indonesisch, Portugees, Russisch, Spaans, Turks - **Beschikbare landen**: Argentinië, Australië, Bahama’s, België, Belize, Bolivia, Brazilië, Canada, Chili, Colombia, Costa Rica, Denemarken, Dominicaanse Republiek, Duitsland, Ecuador, Egypte, El Salvador, Estland, Falklandeilanden, Finland en 44 meer ## Functies - Aanpasbare sjablonen - Activiteitendashboard - Afspraakplanning - Automatische nummerkiezer - Beheer van verkooppipeline - Bellijstbeheer - CRM - CRM Integration - Campagnebeheer - Communicatie via meerdere kanalen - Communicatiebeheer - Contactenbeheer - Dashboard - Doelaccountidentificatie - E-mailbeheer - E-mailmarketing - Engagement tracking - Gedeelde contacten - Gegevensverzameling via meerdere kanalen - Interactie bijhouden - Kalenderbeheer - Klanten volgen - Klantendatabase - Leaddistributie - Leads beheren - Leads genereren - Leads vastleggen - Leadsegmentering - Lidmaatschapsbeheer - Live chatten - Opmerkingen/notities - Personalisatie - Pipelinebeheer - Plannen - Predictieve analyse - Prestatiebeheer - Prestatiemeetwaarden - Priorisering - Projectbeheer - Rapportage en analyse - Samenwerkingstools - Sjabloonbeheer - Taakbeheer - Verkoopprognose - Verkooprapporten - Visuele analyse - Voor meerdere talen - Workflow Automation - Workflowbeheer - Zoeken/filteren ... en 24 meer functies ## Integraties (27 in totaal) - ActiveCampaign - Asterisk - Dropbox - Formstack Forms - Gmail - Google Ads - Google Analytics 360 - Google Calendar - Google Contacts - Instagram - LiveChat - Messenger - Meta for Business - Microsoft 365 - Microsoft Outlook ... en 12 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Kennisbank - Telefonische ondersteuning - 24/7 (contact met medewerker) - Chatten ## Categorie - [CRM-software](https://www.capterra.nl/directory/2/customer-relationship-management/software) ## Gerelateerde categorieën - [CRM-software](https://www.capterra.nl/directory/2/customer-relationship-management/software) - [Sales force automation software](https://www.capterra.nl/directory/12/sales-force-automation/software) - [Contactbeheer software](https://www.capterra.nl/directory/30016/contact-management/software) - [Lead management software](https://www.capterra.nl/directory/30017/lead-management/software) - [Online CRM-software](https://www.capterra.nl/directory/30072/online-crm/software) ## Alternatieven 1. [HubSpot CRM](https://www.capterra.nl/software/152373/hubspot-crm) — 4.5/5 (4491 reviews) 2. [Zoho CRM](https://www.capterra.nl/software/155928/zoho-crm) — 4.3/5 (7002 reviews) 3. [Bigin by Zoho CRM](https://www.capterra.nl/software/204998/bigin-by-zoho-crm) — 4.7/5 (744 reviews) 4. [Salesforce Sales Cloud](https://www.capterra.nl/software/61368/salesforce) — 4.4/5 (18811 reviews) 5. [Dynamics 365](https://www.capterra.nl/software/157279/dynamics-365) — 4.4/5 (5860 reviews) ## Reviews ### "Good CRM for Mid-size companies" — 5.0/5 > **Roman** | *26 januari 2019* | Marketing en reclame | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: - Huge variety of integrations with different analytics services and call-tracking services - You can import leads not only via API, but also you have ready scripts for websites, or import lead via integrations - Create your own widgets. For example we use widget that stores different useful links for our managers - Get analytics of your sales in total and get information per manager - Attach tasks to your leads, so manager won't miss when he should contact client - You can integrate your PBX system into amoCRM, so you can do calls directly from CRM > > **Minpunten**: - Lack of customization in reports, especially when you have several projects in one account - It's expensive for small projects > > We use this CRM with a big project and we have flow around 150 leads per day. It's good CRM for mid-size companies, because of it's functions and price. ----- ### "Good and Easy" — 4.0/5 > **MICAEL** | *7 januari 2026* | Computersoftware | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: The Kommo CRM Api and the dev ecosystem, i can easily implement the functionalities of my system trought kommo, the SLA are relly descent and the documentation to implement and integrate troght my own system are really good. > > **Minpunten**: Sometimes the support and CS team dont understand some techincal problems causing a little delay to a ticket resolution, improving that they will reach a gold standart. > > My overall experience with Kommo has been very positive, especially from a technical standpoint. The platform shines when it comes to API capabilities and documentation, making it a great fit for custom integrations. However, bridging the gap between the product's technical depth and the support team's knowledge would make this a truly gold-standard solution ----- ### "My experience trying to ask Kommo for help in serving a client who wants more than 100 licenses:" — 1.0/5 > **Pablo Rafael** | *12 september 2023* | Computersoftware | Aanbevelingsscore: 0.0/10 > > **Pluspunten**: They integrate a bunch of tools but all are buggy, not intuitive and they dont support the clients > > **Minpunten**: I wrote to them by WhatsApp and in a rather rude way they sent me to the support chat. I wrote to the support chat and they sent me to this link for this meeting. I book the meeting canceling other commitments and they send me back to another department.All this to try to make my first sale of over 100 licenses under information that IS NOT in the 5 minute course that any 5 year old can get through.There comes a time when you have to say enough is enough to be stepped on, if this is how we are starting out, we are not going to end well.I have taken the name of every person who has served me in that manner to put as a review on every website where Kommo is mentioned, you are a disgrace. ----- ### "Very satisfactory." — 5.0/5 > **Leonardo** | *6 januari 2026* | Marketing en reclame | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Ease of use Lead management Marketing Comunication Comunication Tools Learning curve Optimizati of time > > **Minpunten**: "I was not aware of this CRM software before today. It seems like a very powerful tool for us." Very good\! > > Very satisfied, because he optimized my time management for attracting clients. Enabling greater customer engagement. ----- ### "Efficient and User-Friendly CRM for Sales and Communication" — 5.0/5 > **Iago** | *12 januari 2026* | Computer- en netwerkbeveiliging | Aanbevelingsscore: 3.0/10 > > **Pluspunten**: What I liked most about Kommo is its intuitive and user-friendly interface, which makes it easy to manage leads and track conversations in one place. The automation features help streamline follow-ups and save time, while the integration with messaging apps allows for more direct and efficient communication with clients. > > **Minpunten**: What I liked least about Kommo is that some advanced features have a learning curve and require time to fully configure. Additionally, customization options can feel limited in certain workflows, and the pricing may be a bit high for small teams or individual users. > > Overall, my experience with Kommo has been positive. It is a practical and efficient CRM that helps centralize communication, organize leads, and improve follow-up processes. The platform is easy to use once you get familiar with it, and its automation and messaging integrations add real value to daily sales and communication tasks. ----- Pagina: 1 / 12\ Volgende: [Volgende pagina](https://www.capterra.nl/software/120048/Kommo?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.nl/software/120048/Kommo) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Gestructureerde gegevens