Delivery Trust reviews
door Identillect Technologies5 / 5 1 review
Beoordeeld op 11-1-2019
Opmerkingen: We own a NEMT company and send out many emails with sensitive information. We trust Identillect to stay HIPAA compliant. They are affordable and their Tech people are so quick to help us when I have a question or I’m having a “user error” occurrence.
Pluspunten: What I liked the most is that it is easy to use.
Minpunten: I honestly don't have anything that I like the least. I'm very happy.
Beoordeeld op 18-12-2018
Delivery Trust makes encryption less cryptic
Opmerkingen: Awesome company! Great team and customer support. Will definitely keep my eyes on this team in the future.
Pluspunten: The software was easy to use, simple and straightforward. The features for the cost make it well worth its weight as SAS (software as a solution).
Minpunten: No major cons. Not sure if this is a feature now, but I would like to see mobile app capability.
Beoordeeld op 14-3-2019
Affordable and Easy to Use
Pluspunten: What I like best about Delivery Trust is that is is very simple to learn how to use.
Minpunten: I have no negative opinion of Delivery Trust.
Beoordeeld op 1-2-2019
Identillect Delivery Trust
Opmerkingen: Delivery Tust is so easy to use with just a couple clicks. Can set default security options. Their customer support is great as well.
Pluspunten: This app is so easy to use. I can easily send encrypted emails and documents directly from Outlook
Minpunten: Cannot think of anything I do not like about product
Beoordeeld op 13-6-2016
I would and will recommend Identillect to everyone!!
Opmerkingen: I am the office manager for a health insurance company so it is essential that we have an encryption service. I was worried about the cost and the ease of installation and use but everything was perfect! We tried a couple of other different companies but they either didn't work (recipients couldn't open the attachments) or they were too hard to get to and navigate.
Pluspunten: The ease of installation and the fact that we were offered a Gmail plug in so we can send emails directly from our gmail accounts was extremely important. It is also extremely affordable.
Minpunten: I can't find one con regarding this encryption service. It has been great!
Beoordeeld op 9-1-2019
Secure emails -EASY & Trustworthy.
Opmerkingen: The customer service answered questions promptly.
Pluspunten: The thing I liked most about this software was that if you send sensitive information the person receiving does not have to set up an account or log in to anything which is SUPER useful. I love that you can feel secure sending very sensitive client info.
Minpunten: I do not think there were any cons when I tried this software, I did not use it on my phone, but would love to see an app or easy mobile features. Using google chrome does cause some freezing.
Beoordeeld op 1-9-2016
Awesome Customer Service
Opmerkingen: I purchased this product when I could have chosen any of the free secure email programs. The reason was function and capability. I did, however, have a few glitches with a gmail plugin. When I emailed them about this the response was immediate and the fix was complete. You will not be disappointed with the service you receive, if the need arises. I'm impressed!
Pluspunten: Functions and options, however, the service I received after experiencing a problem is now the main reason I would recommend this.
Minpunten: Chrome users may experience a few glitches but they are rapidly working out the fixes.
Beoordeeld op 23-6-2016
An easy way to send and receive Secure Emails
Opmerkingen: I tried Delivery trust for the first time last month and I was absoloutley amazed how easy it was to setup. The support team was helpful and helped me install the product.
Pluspunten: It is very easy to send secure emails, I use outlook (as many others) and instead of clicking on send Delivery Trust allows me to send my email Securely by clicking on their "Send Secure" button on the outlook plugin.
Minpunten: So far I can not say anything negative about this software
Beoordeeld op 22-8-2016
Perfect for us
Opmerkingen: This product has allowed us to be very secure and comfortable in our transactions to have complete control over emails that we send out.
Pluspunten: Easy to use and great support
Minpunten: Found none yet
Beoordeeld op 28-1-2019
Opmerkingen: Delivery Trust via their Identillect product has made referring to our dental specialist more streamlined. Unlike our last HIPPA compliant e-mail service, there is no need for the end user to setup and remember user names and passwords. Just the overall ease of use is worth it!
Pluspunten: Easy to use. Rep with customer support/new installs was great to work with. Excellent HIPPA secure software for our business.
Minpunten: At this point in time, I don't have any cons to list about the software!
Beoordeeld op 9-10-2018
Poor customer service
Opmerkingen: bad taste in my mouth because of unavailable support to address and solve problems. When email needs to go out and there is a problem pointing back to this product and support isnt available to help you get to the next step, you are working with the wrong vendor. I would not recommend this company
Pluspunten: ok when it works. I have had periodic problems with the product. Support isnt availble when you need it.
Minpunten: support not available in a timely manner to take care of the problem. will call you back tomorrow, cant talk with a support person live; when the product isnt working it needs to be fixed so work can be completed.
Beoordeeld op 29-7-2016
Opmerkingen: I've been looking for encryption software for a long time and we decided on this one based on the reasonable cost and ease of use. We've been very happy with this product. Love the plug in with Outlook.
Pluspunten: Very responsive customer support and barely any learning curve. It's perfect right out of the box.
Beoordeeld op 1-5-2019
Gmail Security - HIPAA Compliance
Opmerkingen: This helps resolve our HIPAA compliance issue with respect to patient health information.
Pluspunten: I like the price of the product and it's function, particularly with HIPAA compliance.
Minpunten: Can be a little tricky to install. But, documentation is provided and support is there for you.
Beoordeeld op 14-6-2016
Best software we have come across!
Opmerkingen: For over a year its been a hassle trying to find encrypted software that the Idaho Department of Health and Your Health Idaho can open. This the first program that is able to be opened by both state agencies. This is a huge plus!
Pluspunten: See above.
Minpunten: Haven't found anything so far.
Beoordeeld op 27-8-2016
Delivery Trust Review
Opmerkingen: Easy setup. Friendly and helpful representative. Affordable product for sending and receiving securely.
Pluspunten: Secure simplicity for self and clients.
Minpunten: Advertisement to recipients - Business version required.
Beoordeeld op 15-6-2016
Did exactly what I needed
Opmerkingen: love the new gmail plugin, makes it simple to send secure messages without having to navigate to any outside software
Pluspunten: The gmail plugin
Minpunten: None for me
Beoordeeld op 7-6-2016
My clients love this product
Opmerkingen: I switched over to Delivery Trust after using other email encryption software. My clients love the simplicity of being able to respond to my secure emails, attaching their tax documents and sending them back to me. I used to get complaints regarding the complexity of opening my emails using other programs, but not anymore. The tech support staff is also very friendly. Kudos
Beoordeeld op 4-1-2019
The best I could find
Opmerkingen: Great from the get go, worked with Remington to answer all my questions and he even brought on a manager to answer some more detailed questions I had, excellent end to end
Pluspunten: Ease of use, cutting edge security technology. For an organization looking to secure email messages this checks all the boxes and keeps it simple.
Minpunten: It's to be expected, but always having to type in your password, but that is what it's supposed to do to maintain security
Beoordeeld op 2-6-2016
Opmerkingen: I would personally like to thank Will with Identillect! Will has gone above and beyond in assisting our agent force of nearly 450 agents we manage. Knowing we have a compliant, efficient and secure method to transmit private information is a huge peach of mind! Feel free to email me or call anytime for a reference on a very satisfied client!!!
Beoordeeld op 14-6-2016
Simplest solution to growing issue
Opmerkingen: I may not know much about encryption, but I don't have to because Identillect makes everything so easy! The staff is amazing; working with them up close and from afar I can feel the passion behind the work they do, and I know they have my best interest in mind. I would absolutely recommend this product to anyone seeking five-star quality encryption for the lowest price!! As a self-employed business owner I would no be able to support an IT team, but Delivery Trust gives me the ability to provide my clients with peace of mind knowing that their information is secure, all from my laptop.
Beoordeeld op 1-6-2016
Great Product !!!
Opmerkingen: Delivery Trust is am incredible product that is simple, robust , and versatile in its ability to integrate with most email clients to ensure privacy with each message with sensitive data.
Beoordeeld op 18-10-2015
Easy to use
Opmerkingen: I typically request documents that need to come back to me secured. Everyone was able to use it just fine; although, one of my clients said that the system gave her trouble. Not sure what it was.
Beoordeeld op 22-8-2016
Opmerkingen: This product has permitted us to have complete control over our emails. It is imperative we continue compliance in our digital communications. Tech support is very hands on and the company aims to please.
Pluspunten: The ease of implementing the product. Employee training very easy.
Beoordeeld op 7-9-2016
Opmerkingen: Software install straightforward. Easy to send encrypted file. Had a question for tech support which was answered within 15 minutes. Very impressed.
Pluspunten: Ease of use