AccountEdge reviews

Couldn't be simpler!

Opmerkingen: Only great things to say about this product.

Pluspunten:

AccountEdge Pro has made a work of difference in my company. With their easy to use dashboard, I can enter purchases, invoice customers, pay bills, create payroll, keep an accurate accounting of my banking and so much more. It is simple to use... even I can do it! It's a huge time saver and in the five years that I have been using AccountEdge, I have never had an issue.

Minpunten:

Not a big deal but there have been a couple of times when I have had to realign the check printing format.

Accountedge Review

Opmerkingen: Overall this software is really good for people who want a simple bookkeeping and accounting solution.

Pluspunten:

This software is great for people who are not accountants and are looking for a simple bookkeeping and accounting software solution.

Minpunten:

Whenever they release an update there are plenty of bugs and a lot of features will not work until the bug is fixed. Last upgrade my outlook connection stopped working so I had to manually send out invoices. Also support is no longer what it used to be. They will force you to upgrade to the current version and also charge for any support unless you can prove that you are calling about a software bug.

The real Cost of AccountEdge is in Payments Processing

Opmerkingen: I'm a consultant that works with multiple AccountEdge users. It's important to know that there is an agreement between AccountEdge and Forte to share payments processing revenue. Forte will tell its customers that the rates are competitive but they simply are not. There are customers paying over 2% over market rates. Moreover, your rates will go up over time and because you integrated the payments you will be forced to pay the increases. If you are considering AccountEdge because of features you like go ahead and buy it but leave your payments processing non-integrated and choose a payments processing provider you trust

Pluspunten:

I'm focused more on the payments processing and warning prospective buyers on the downside of the exclusive arrangement between AccountEdge and Forte

Minpunten:

AccountEdge/Forte Payments processing, IMHO leaves the user open to price gouging for credit card processing ,

Overall good product

Opmerkingen: I love the software and functionality but will most likely switch to another platform due to lack of support from customer service. Also support to your accountant is also non existent.

Pluspunten:

The simplicity of this product makes it enjoyable to use. The layout is nice and it makes it easy to find things you are looking for.

Minpunten:

Customer support has gone completely down. Upgraded to the 2021 version and it broke a lot of features including the ability to send emails through outlook. Had to wait months for a fix and had to send out invoices manually. Come tax time they now want me to upgrade to 2022 for the accountant to get a copy to work on my file. Software maybe a good price but don't expect any support without spending more money. Basically a trap to force you to pay.

Accountedge Pro

Opmerkingen: Accountedge Pro is easy to use and has all the features needed. It’s a good program. I have enjoyed using it.

Pluspunten:

Very easy to use. Performs all required tasks Automatically. It’s reliable. Easy to navigate. Works very well.

Minpunten:

Lacks mobile integration- being able to use application on mobile device when on the toad or at a clients office. There are some functions available like looking up old invoices and jobs. But that’s about it. In this day and age portable applications are almost necessary.

One of very few apps for accounting on Mac - 2022 version

Opmerkingen: It is still a very useful piece of software, and a rarity on Mac. However, the recent design decisions made in the latest version leave a lot to be desired. Unless the interface is overhauled, or at least improved, we may not use it for much longer.

Pluspunten:

It is an installable app, which does have drawbacks, but does mean an internet connection is not required to use it, unlike all cloud based accounting software. All useful features are available, such as employee records, payroll, invoicing, accounting, and stock checking, together with up to date HMRC requirements in the UK, such as Making Tax Digital tax submissions. The price is also very competitive. Most cloud based accounting software charges a per employee fee for payroll, but AccountEdge allows for multiple employees as standard.

Minpunten:

The latest version has completely changed the look and feel of the software. Text is very hard to read, checkboxes are almost unusable, and the user experience in general is poorer than it's ever been. Error messages can be very obtuse.

Always Improving

Opmerkingen: Been using AccountEdge Pro for 12 years and I’m completely satisfied with this product.

Pluspunten:

Works great for us Mac users and the features improve with every upgrade.

Minpunten:

Have to customize forms with every upgrade.

Simple Complete Accounting System

Opmerkingen: We were looking for a small light-weight accounting system to manage some of our ancillary corporations that have very limited activity on them, but need to be audited yearly and reported to in public documents. Thus we wanted something that didn't allow much in the way of mistakes, and was relatively simple to use, without being overly complex and expensive.

Pluspunten:

Installation and use of this software is relatively easy, and requires little to no accounting background to accomplish. You can pick your industry, and the types of services/products you provide, give them some custom names, and the software will setup your chart of accounts, and having you rolling. Setup a few vendors/suppliers, and a few customers, and you can start issuing invoices and paying bills.

Minpunten:

The software is not immediately accessible as it does not really follow any similar flow with current modern softwares. The basic system for each function, be it paying bills or selling product, requires either knowledge of exactly which steps you need to do, and in what order, or you follow the "guide" which is merely a large flow sheet of icons, with arrows pointing to various "next steps" in sort of a large circular picture.

Easy and customizable

Opmerkingen: Wonderful. I have been using it since 1992. And my CPA loves the reports I generate at the end of the year, it makes figuring up my taxes really easy for him because I can add different expense/income categories and customize it for certain deductions.

Pluspunten:

I have used this software since 1992, when it was called MYOB. It's easy to use, and has all the help you need right in the software. The categories are customizable, and you can easily make edits . you can also generate customized reports.

Minpunten:

When I am entering a new customer, I would like to have more options on the main screen, such as the initial customer date and notes instead of having multiple screens to click through, it would make it easier to be able to see all the data on one screen.

AccountEdge Pro

Opmerkingen: See above

Pluspunten:

I bought the original software a long time ago because it was Mac based. I am only a Mac user.

Minpunten:

I wish the decimal point floated. I know that that sounds silly but it would be nice. Plus, there needs to be a better way to put in "online" payments in check book. I only use checkbook and payroll. All the rest is a waste for me.

Great Customer Support

Pluspunten:

I manager the office of a small company. We were using QuickBooks. Since their customer support was less than helpful and not based in the States, when we switched our computer system, I switched our accounting software to AccountEdge. The three big keys for me was that AccountEdge had customer service available here in the States that can be reached easily with a phone call, the price is reasonable, and they have a decent program.

Minpunten:

Corrections and adjustments are more difficult to make.

Great software

Opmerkingen: It's been great and will continue to use the software for many years.

Pluspunten:

I've been using Accountedge since it was MYOB. The software is easy to move around and learn even for someone who's never used an accounting program before.

Minpunten:

No availability, like a competitor, to have access online especially when it would come to scanning and saving an invoice (online) so it doesn't use up your personal harddrive in the event of a crash as well.

Perfect fit for our non-profit organization

Opmerkingen: AccountEdge Pro is perfect for our small non-profit organization. It is very user friendly. I especially love how fast I can make and customize reports. Processing payroll and making deposits are virtually effortless, which I appreciate. This will be our fourth year with the software and we have never had any issues. Customer service is always prompt and willing to help in any way. We highly recommend this accounting software.

Pluspunten:

I like how easy it is to customize in order to fit our specific needs.

Accountedge for a non profit

Opmerkingen: As a new user, I had the opportunity to use customer support for free for only 30 days.
Sometimes it is frustrating to not be able to turn to someone with a question, but anyone with a lot
of accounting experience can easily use the software.
One of the pluses for our non profit, it that our payroll service is linked with our accounting software and they process out monthly and quarterly returns very inexpensively.

Pluspunten:

see my comments

Minpunten:

see my comments

A jewel for small/medium size business!

Opmerkingen: I started using AccountEdge in 2006 on my Mac. Soon I discovered that it has much better accounting options, it is user friendly, and better use of time with lesser chances of errors. I have not found to date any limitations. Customer service is outstanding. Lastly, my accountant loved the options for payroll that are included.

Pluspunten:

Easy to use and great support if needed.

Minpunten:

CRM integration partners are pricey.

Works For Us.

Opmerkingen: We have been using this software for our Mac since early in the days it was "Mind Your Own Business." We have been satisfied with the results overall.

Pluspunten:

It does for us what we want it to do. We are a small non-profit and it fits well with our organization.

Minpunten:

That the defaults cannot be changed on some of the most common uses we have.

They screwed the MacOS users

Opmerkingen: Good, until they walked away from the Mac user base.

Pluspunten:

Mac-focused. Easy to use. Easy to understand.

Minpunten:

After 20+ years of supporting Mac users, they just dropped us.

Unity School Inc.

Opmerkingen: I have been using it for 6 years now and am really pleased with the product and with the support team.

Pluspunten:

I really like how easy it is to learn, and how you can undo or repair mistakes

Minpunten:

I am having some problems with my save page not showing up full page.

Former Peachtree user

Opmerkingen: It is much easier to add accounts "on the fly" as our record keeping needs evolve.

Pluspunten:

I like having my program residing on my hard drive rather than having to "rent" the service forever.

Minpunten:

I'm not sure that there are really any highly objectionable features. Accountedge does take a while to set up, but I feel that it is really under my supervision at every step of the process.

support by email non existent

Opmerkingen: fair

Pluspunten:

somewhat user freidly, difficult to adjust the programs

Minpunten:

knowledge base not elaborate enough, very disappointed with service after sale

Owner

Opmerkingen: Used it for many years. No problems.

Pluspunten:

Very easy to use, just mostly common sense.

Minpunten:

Redundant steps. I do not need to asked three times if I really want to do something.

I'm loving it.

Opmerkingen: AccountEdge Pro has everything you could possibly want in an accounting software and more. There is a bit of a learning curve to it, but the online tutorials and step-by-step help answers have walked me through almost every problem I've encountered thus far. Now that I'm using AccountEdge Pro regularly, I am able to look at my business' numbers and make financial decisions in an instant without having to guess about where we stand financially and what we can expect coming up.

Pluspunten:

AccountEdge Pro has everything I need and then some. No matter how big my business grows, I have confidence that AEPro will be able to accommodate me.

Minpunten:

The learning curve can be steep. Some vocabulary is slightly different than what I'm used to using, so finding relevant answers in the help center sometimes takes a bit of creativity. Once the correct topic has been found, however, the answers are extremely easy to follow.

Fantastic Software for smaller companies

Opmerkingen: I used it since it was MYOB and it has never let me down.

Pluspunten:

Ease of use; Drill down capabilities; Multiple reports This program is ideal for a "simple" operation. That is, one location, even if it has multiple services and products. It can handle multiple companies, but if you are a conglomerate with 3+ locations and require consolidated statements, this will not due. It's AR,AP, payroll and billing functions are sufficient and I've never had data corruption issues.

Minpunten:

Nothing I have come across, but this is great software for a simple GL. You can have tons of accounts, but if you want departments or cost centres, it becomes a bit more tricky. I will advise you can only keep 3 years of data on it Depending on what you do, you may prefer the ability to drill down 5-10 years in your history..

So much better over SAGE, thank you Account Edge

Pluspunten:

I love that the software is mine and no one can start charging me to continue to use it. It's very easy to use, support is good and my accountant likes using it as well. After 20 years using Simply (now SAGE) the updates and costs were getting out of hand I decided to switch to Account Edge. Wasn't an easy decision to make as it was some work to do so but after the first month I wished I had done the change years ago.

Minpunten:

My accountant can not look back at a specific journal entry in the previous year with out looking into our back up. This is making year end a longer process.

Mac Accounting Program

Opmerkingen: I have had a good experience with this program.

Pluspunten:

I like that this program is extremely Mac friendly. I appreciate that the customer support is able to navigate questions.

Minpunten:

There are so many features packed into this software; often some of the features can be hard to find.