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Over OneDesk

De software van OneDesk combineert helpdeskbeheer en projectmanagement in één toepassing. Beheer tickets en projecten van klanten in één app.

Meer informatie over OneDesk

2 reviews worden weergegeven

Bobby K.
Bobby K.
Statistical Data Analyst in
Geverifieerde LinkedIn-gebruiker
Overheidsadministratie, 51-200 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer
Bron: GetApp
4 5 jaar geleden
Rakesh S.
Heeft de software gebruikt voor: Niet verstrekt
Bron van de reviewer
Bron: GetApp

Good solution to combine voice of the customer with product management

4 11 jaar geleden

Opmerkingen: It helps you translate customer requirements into actionable and intelligent criteria for products. What’s more you can integrate feedback into your requirements and iterate successively. One of the most interesting case scenarios that I could think of was that of this product as a historical repository of customer conversations and requirements for a typical product evolution. The possibilities, then, are endless. Full user review at http://www.getapp.com/blog/product-management-software-review-listening-to-your-customer-through-featureset/

Pluspunten:

For a first-time user of the product, I thought support was excellent