Asset Essentials reviews

The Dude IS on your side !!

Opmerkingen: Uptime !! Real time maintenance requests. Mobile apps and the ability to track labor and costs. Not to mention spare parts and inventory. Our production folks can't believe the response team from maintenance! Let me know what maintenance people are doing without having to ask. I love being able to assign them work no matter where the are.. I do recommend buying tablets for them... I use $120 tablets. One or two hours of uptime pays for those quickly !

Pluspunten:

This software is truly the answer to maintenance and PM programs. Every machining and manufacturing plant in America should use this. If you have 5 or 5000 pieces of equipment, facility, or anything needing maintenance this should be your software. I have had to use ERP maintenance add ons that never allowed real TPM quality support. This software is designed SPECIFICALLY for maintenance. It is easy to use and learn. It pays for itself in the first 3 months. I have implemented this software 3 times. I am not paid by them, but I would recommend them to any company. I have been in Manufacturing for just over 30 years, and this is the best software for this I have seen! IT works !

Minpunten:

I would like an add on that lets operators enter simple daily PM's and simple checks that can be tailored for each asset.

Asset Essentials works great!

Opmerkingen: We used a paper system before and it was difficult to track recurring issues. I feel this will greatly improve the longer we use the system.

Pluspunten:

Ease of use and customizable without added costs. Implementation team was great and very responsive.

Minpunten:

The general requester user is nice as you can have unlimited users, but staff needs to have an email to do this. We had to setup a dummy email account to set this up so anyone can submit a request. I might be nice to have a URL that can be setup instead of needing an email.

honest review

Opmerkingen: good but very limited

Pluspunten:

is on the web no need to install any pc version.

Minpunten:

not easy to customize, not app, visual management is very poor

Great Product

Opmerkingen: Overall I have a good experience using Asset Essentials. It is pretty easy to use. It has a lot of useful funcitons and I seem to discover new things periodically. I was very happy when our company decided to get this software it has cut back on my work.

Pluspunten:

Being able to enter work orders and not having to bog down email boxes with a bunch of emails. Everyone being able to view work orders and know the status

Minpunten:

The help feature is not very clear or easy for most users. It seems to be geared more toward the highest administrators rather than the everyday user. A lot of times I cannot get my answers for help from there because it wants me to use functions I do not have access to and I have to call the help line.

Easy to Access and Get Started

Opmerkingen: I have been very pleased with the program and has allowed us more time and information to improve the PM we do from monthly to production based which was not possible without the program.

Pluspunten:

The software has all the flexibility it be used in most any maintenance department. Easy to add and duplicate work orders staffing, and people changes are easy to add and adjust. Simple to look up equipment history and track past issues.

Minpunten:

The dash board and charting features are easy to get looking good but hard to adjust to your specific needs.

Using Asset Essentials on a daily basis.

Opmerkingen: The more information that we input into the program the easier it is to track, measure and control the department

Pluspunten:

I haven't scratched the surface on what this program can do, and I'm impressed!

Minpunten:

There are some days that the program runs a bit slow.

maint work

Pluspunten:

easy to use very helpful layed out very helpful and can check with other company on list of parts they have

Minpunten:

need to make it more useful with the opt on the machine

Suddenly going downhill

Opmerkingen: I'm afraid SchoolDude has stretched itself too thin and is getting ready to implode. Sooooooo many problems this year. These problems that belong to SchoolDude are truly having a negative impact here.

Pluspunten:

When it worked right, which was before 2017, the inventory direct was a great tool for our Warehouse (over 4000 items). Before 2017, when things started going haywire, the PM direct was good; it could have been better. The Maintenance Direct still seems to be working.

Minpunten:

In March of 2017 I do not know what changed; support has never been great but we started having all kinds of bizarre problems and most have not been fixed. The problems have been turned over to their developers......where they stay I guess.

Team Assets

Pluspunten:

easy to work with and to understand the lay out

Minpunten:

need more training in some areas of making PMs and putting in Assets

asset essentials

Opmerkingen: okay

Pluspunten:

easy to use great and easy to learn great for scheduling

Minpunten:

too many extra steps to create work orders

Indian Community School Franklin, WI

Opmerkingen: Great experiences so far using the product.

Pluspunten:

Easy to use. Simple to explain/train others to use.

Minpunten:

I like the product. It works very well for what we need.

Opmerkingen: Our Facilities Management Department covers the operations of 24 town buildings in our municipality. These buildings also include three elementary schools and one middle school. Our maintainers and custodians handle all aspects of these buildings, from cleaning and grounds work, to repairs, HVAC and inspections (just to name a few). Prior to Maintenance Edge we utilized two work order systems. School staff used an in-house request system through our IT Department, while all other town employees utilized a purchased software (MP2). My position is that of Administrative Assistant and I am the one individual that processes all work requests for our office. This meant switching back and forth between our two systems making sure all requests were processed. Work requests were not addressed during any absences from the office (vacation, etc.), thus sitting in queue until my return. Also, there was not a concise record of completed tasks. I am still the one individual in our organization who uses MaintenanceEdge on a full time basis. However, we have now added our maintainers and custodians as daily users of this program. When we began using it in November of 2012, I realized how simple and flexible this program was. It has met all of our needs, and as I continue to use the system, I find more and more areas we can adapt to its use. It has been extremely helpful in reducing the amount of daily work order processing, as so much is now automated through the program. Instant notification to our maintainers' cell phones and email gives immediate contact on requests and tasks, thus eliminating any delays during my out-of-office time. Automatic routing also eliminates the need to forward work orders to the proper maintainer, since notification is within minutes. This function also allows our maintainers to check on work orders when at a specific building, thus eliminating duplicate travel time. This has greatly improved the productivity of our department. We have also taken advantage of the automated reports function, which generates and emails the specific building reports to the proper individuals on a weekly basis. Everyone, including building directors and principals, are "on the same page" with updates and tasks. MaintenanceEdge definitely helps us all communicate more effectively and efficiently. Finally, from the standpoint of the "requesters" at our many buildings, they find it very user friendly. One 20-30 minute training session was all it took to get all users up and running. The transition has been very smooth, especially with the added assistance from the FacilityDude support staff. They are easy to contact, always friendly, and have the correct answers and information that is needed; and if not, they continue to work on any issues until they are solved. I've recommended MaintenanceEdge to a number of colleagues in local governments in my area. It is a user-friendly system with fantastic customer support. From my standpoint, it is a blessing, and has done wonders for our department!

A Tool You Can Not Go Without

Opmerkingen: We initially began using Facility Dude in July of 2013. Are initial goal was to utilize Facility Dude in several departments thru out our Government entity. The startegy was to start out slowly to see if the software would meet our needs. After adding our fifth department last week, we have become very pleased with its performance. Facility Dude is currently being used in our following departments: Parks and Recreation, Public Works, Communications, Community Development and Construction and Maintenance. Each department is on schedule of implementaion of various degrees and levels. The unique aspect of Facility Dude is that the departments have been able to operate seperatley within the same account while the sytem stays intact as a whole. This allows for upper management and county officials to view a snap shot of all departments at any given time. The other crucial advantage of using one work order system is that departments can easily exchange information without restriction. Facility dudes internet based access does not burden hardware specifications allowing us to be creative in finding efficient means of operation. For example we can utilze Ipad technology that is a few years old allowing us to purchase used hardware at a much less expensive expenditure. This carries over to not needeing as powerfull technology in relation to overall hardware costs. Several times while implementing Facility Dude we have come across needs that were not readily tested already within the workings of the original system. Facility Dude has been very helpful in working with us in developing protocols to work thru these "custom to us" features. Currently we are working together in areas that need fine tunning. The overall impression we have recieved from our online in the field staff has been very positive, with an emphasis on ease of use. The support staff at Facility Dude has always be extremly timely and usually instant. The timely completion rate of work orders has decreased from one half to one full day on average. This has been a result of requests from requesters going immediately into the system and technicians being able to see them and route themselves accordingly. Can I at this time do a complete review of Facility Dude? No I can not, reason being is that as much as we have already made succesfull we have not begun to scratch the surface of all that we think Facility Dude will do for us.

Most Versatile for the Price

Opmerkingen: Overall, we've had success in managing our growing inventory and in optimizing our PM's for minimizing downtime.

Pluspunten:

The value is a big benefit about the software, as most other providers are more expensive for many similar features (and often force including extra unnecessary features to justify the price). We're able to get what we need included at a price that helps continue renewing our service.

Minpunten:

The biggest restricting factor for the product is in its response time in a desktop browser (unknown in mobile app). Most menus or screens take a second or so at minimum to fully load and populate with data, but up to 10-15 seconds in some cases. When considered independent from each other, the loading times aren't an issue, but when many different tasks need to be done, one after another, the lag time in loading rapidly builds up, causing nearly as much time waiting as working.

KNA Reveiw

Opmerkingen: We converted over from MP2 and utilize Asset Essentials for tracking machine repairs and for scheduling of preventive maintenance.

Pluspunten:

The software platform is easy to use. I also like that it has a mobile app that allows me to access the program from anywhere

Minpunten:

I do not like the network lag as it adds several seconds to each step, making it rather time consuming for my team to use

User Friendly, Easy to use, Great Customer Support

Opmerkingen: Overall I have loved my experience with Asset Essentials. We are a small company and don't even use the program to its full potential, however it is customizable to cover all our needs to track all types of maintenance, scheduling, assets. The customer service has been a great experience any time I have had issues. No complaints here!

Pluspunten:

How easy it is to use this product, and how it fit all of our needs. Very customizable

Minpunten:

Improving how to look at meters, and hours between reads without having to go find the asset, the last read, and do the math to see how many hours something has ran would be nice.

Jaylee Review

Opmerkingen: Overall I like AE and I will continue to use it.

Pluspunten:

I like the fact that it has so many fields to enter information, which creates more opportunities to collect data.

Minpunten:

I wish there was a function to add video to the work orders.

Asset Essentials is Great CMMS

Pluspunten:

The total integration of the cloud based program and functional to the handheld devices to improve the team's overall efficacy

Minpunten:

Keeping up with the changes being introduced

Great Product

Opmerkingen: We have a had a great experience.

Pluspunten:

We have used products from this company for years and we switched over to Asset Essentials in the last couple of years. This product is amazing and so much easier to enter in work orders and see the progress. It's also much easier for other people to enter in work orders and communicate with those people.

Minpunten:

It can be a lengthy process to get it customized and implemented.

Allseasonings

Opmerkingen: As a growing company this software has allowed us to start small and grow we are anticipating to use the program more as we grow

Pluspunten:

As our company grows we can see how the software will grow with us .

Minpunten:

Have not found any feature that I dislkie

Easy to use and track work orders

Opmerkingen: I have used this software at two school districts for about 10 years.
You have kept the updates coming and it is very useful to me.

Pluspunten:

Ability to see past work orders, and work orders put in by peers.

Minpunten:

I don't have any issues. works great, and does just what I need it to do.

Great Product

Pluspunten:

I use two packages from SchoolDude. Maintenance Direct and Facility Direct. We also use Trip Direct in our District. All work great together and are seamless. I can go to one and then it will connect me to the others without having to re-enter passwords. All keep records of past events and searches are simple. Maintenance Direct is very powerful and more than meets our needs. Everything is thought out and setup for a School District, but I can see it used for other Business's as well.

Minpunten:

The only complaint that I would have is that the charts on the Home Page of Facility Direct doesn't export to Excel and when printing it out, it can look strange on the paper.

Great Support

Pluspunten:

All the features are easy to learn. If you need help, Brightly staff is the BEST!

Minpunten:

Could be more customizable. Sometimes it is helpful to move custom fields around in the Asset and Work Order forms

Asset Essentials

Opmerkingen: Excellent

Pluspunten:

the functionality of the program and ease of use for all that need to use it.

Minpunten:

Nothing product is very easy to set up and use

Review

Opmerkingen: We are pleased with the product and the training/support recieved. I have recommended it to others

Pluspunten:

It captures our assets and allows tracking of work orders

Minpunten:

challenging to use on the mobile apps. Difficulty for staff to utilize effectively.