--- description: Ontdek de plus- en minpunten van Bitrix24 en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Bitrix24 - Bekijk prijzen, reviews en scores - Capterra Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Zakelijke telefoonsystemen](/directory/31101/business-phone-systems/software) > [Bitrix24](/software/113540/bitrix24) # Bitrix24 Canonical: https://www.capterra.nl/software/113540/bitrix24 Pagina: 1 / 41\ Volgende: [Volgende pagina](https://www.capterra.nl/software/113540/bitrix24?page=2) > Hoogwaardige oplossing ontworpen voor verkoop, samenwerking, communicatie, sociale netwerken en workflowbeheer. > > Oordeel: score van **4.2/5** door 993 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt Bitrix24? Bitrix24 is een perfecte oplossing voor alle soorten bedrijven. Bitrix24 heeft iets voor elke afdeling: verkoop, marketing, projectmanagement, HR en meer. ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.2/5** | 993 Reviews | | Gebruiksgemak | 4.0/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.0/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.2/5 | Gebaseerd op alle reviews | | Functies | 4.3/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 80% | (8/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Bitrix - **Locatie**: Alexandria, VS - **Opgericht**: 1998 ## Commerciële context - **Beginprijs**: US$ 69,00 - **Prijsmodel**: (Gratis versie beschikbaar) (Gratis proef) - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (lokaal), Linux (lokaal), Chromebook (desktop), Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Arabisch, Chinees, Chinees, Duits, Engels, Frans, Indonesisch, Italiaans, Japans, Maleis, Pools, Portugees, Spaans, Thai, Turks, Vietnamees - **Beschikbare landen**: Afghanistan, Albanië, Algerije, Amerikaans-Samoa, Amerikaanse Maagdeneilanden, Andorra, Angola, Anguilla, Antigua en Barbuda, Argentinië, Armenië, Aruba, Australië, Azerbeidzjan, Bahama’s, Bahrein, Bangladesh, Barbados, Belarus, België en 208 meer ## Functies - Beheer van deelnemers - Beheer van gegevensopslag - Beheer van salesactiviteit - Beheer van supporttickets - Campagnebeheer - Capaciteitsbeheer - Communicatiebeheer - Consumentgericht chatten in realtime - Dashboard - Documenten capture - Donatiebeheer - Donorenbeheer - Feedbackbeheer - Formulieren maken en ontwerpen - Geautomatiseerde routing - KPI-controle - Klantenbinding - Klikken bijhouden - Ledendatabase - Lidmaatschapsbeheer - Lijstbeheer - Marketingautomatisering - Massa-sms - Meerdere campagnes - Offertes - Onkosten bijhouden - Opties voor contentpublishing - Personeelsplanning - Plannen - Prijs- en kostenberekeningen - Priorisering - Privénetwerk - Procesmodellering en -ontwerp - Productconfigurator - Projecten bijhouden - Projectplanning - Realtime bewerken - Realtime chatten - Registratiebeheer - Resources plannen - Samenwerking tussen meerdere gebruikers - Taakbeheer - Tijd bijhouden - Visuele analyse - Voor de verzekeringsbranche - Voor religieuze organisaties - Voor schoonheidsinstituten en wellnesscenters - Werkprognoses - Workflow Automation - Workflowconfiguratie ... en 277 meer functies ## Integraties (89 in totaal) - 3CX - Albato - Alegra - Apache OpenOffice - Asana - Asterisk - Authorize.Net Connector - Base - Box - CallGear - ChatArchitect - ChatHub - ClickSend - Docusign - Dropbox Business ... en 74 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - 24/7 (contact met medewerker) - Chatten ## Categorie - [Zakelijke telefoonsystemen](https://www.capterra.nl/directory/31101/business-phone-systems/software) ## Gerelateerde categorieën - [Zakelijke telefoonsystemen](https://www.capterra.nl/directory/31101/business-phone-systems/software) - [Teamcommunicatie software](https://www.capterra.nl/directory/31033/team-communication/software) - [Productiviteit software](https://www.capterra.nl/directory/30968/productivity/software) - [HR-software](https://www.capterra.nl/directory/5/human-resource/software) - [ IT-ticketing systemen](https://www.capterra.nl/directory/32623/it-ticketing-systems-software/software) ## Alternatieven 1. [monday.com](https://www.capterra.nl/software/147657/monday-com) — 4.6/5 (6049 reviews) 2. [Jira](https://www.capterra.nl/software/19319/jira) — 4.4/5 (15389 reviews) 3. [Salesforce Sales Cloud](https://www.capterra.nl/software/61368/salesforce) — 4.4/5 (18785 reviews) 4. [Dynamics 365](https://www.capterra.nl/software/157279/dynamics-365) — 4.4/5 (5825 reviews) 5. [Jobber](https://www.capterra.nl/software/127994/jobber) — 4.6/5 (1457 reviews) ## Reviews ### "Free account publiceren niet mogelijk 😥" — 1.0/5 > **Jos** | *26 juli 2025* | Vastgoed | Aanbevelingsscore: 1.0/10 > > **Pluspunten**: Naar eigen inzicht je eigen website met professionele tools free kunnen bouwen en ook free publiceren. > > **Minpunten**: Bitrix24 misleid de consument door te adverteren met een volledig free account. Vervolgens blijkt nadat je een account hebt aangemaakt dat je je website helemaal niet kunt publiceren. > > In het verleden heb ik diverse free accounts gehad op Bitrix24 die mij uitstekend bevielen. Deze move om niet meer te kunnen publiceren voor free account s is een grote teleurstelling en een smet ophet blazoen van Bitrix24 ----- ### "Great task management platform. Great freemium version\!" — 5.0/5 > **Paulo** | *2 april 2024* | Marketing en reclame | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: For task management it's FREE, it's easy to set up, it's easy to use. > > **Minpunten**: There are many features that I haven't had the chance to use because it would require me to take some time to review it, test, and implement with the team. > > Overall Bitrix24 has been great for my business. Having a place to see all the tasks, assign to employees and follow up on the work has really saved me time and money\! ----- ### "System IT und Marketing" — 4.0/5 > **Sven** | *4 juni 2025* | Duurzaamheid en milieu | Aanbevelingsscore: 7.0/10 > > **Pluspunten**: We have actually looked at many solutions, but Bitrix24 is unique in terms of price-performance ratio. Up to 100 licenses are already included in the Professional version. > > **Minpunten**: The support from the AI bot has actually been very poor and unhelpful so far. Unfortunately, the same can be said about the real support: up to now, not a single request regarding the functionality has been adjusted or resolved. > > We have now been working with Bitrix24 in a trial phase for about six months, currently with around 12 people. The system has since fulfilled its purpose and supports us well alongside our existing system. However, we have to do without some functions, which is not ideal. In the meantime, we have engaged a Gold partner who supports us from time to time. Unfortunately, his help is still limited on some topics. Although we are still in the trial phase, it looks like we will switch to Bitrix24 despite the limitations. The final decision is planned for the end of the year, and then we plan a complete transition. ----- ### "Terrible experience that only gets worse" — 2.0/5 > **Larissa** | *23 september 2025* | Juridische dienstverlening | Aanbevelingsscore: 0.0/10 > > **Pluspunten**: Almost nothing, if i'm being honest. I can find most of the features in any of the best software companies in the market right now. > > **Minpunten**: I've been using Bitrix24 since last year, and I have to say: in the last few months, especially the last month, it feels like the platform has been abandoned and all the staff have been replaced by a dumb AI. Support has been taking days, if not weeks, to respond. We're experiencing an error with card merging that's been open for over a month. Changes are made out of the blue, without warning, and we have to constantly find new ways to do things. It seems to create more problems than solutions. No CRM card can be deleted, and merging doesn't work, so we created a column just to isolate cards that need to be merged and/or deleted. Automations don't pull updated numbers or contact names, so we have to create new cards when we correct someone's number or contact name, otherwise it sends automated messages with the old/incorrect information. We're constantly having problems connecting to WhatsApp, and we thought it was a Meta issue, but it's actually Bitrix. We're starting to evaluate new platforms to migrate our entire operation, and it's going to be a lot of work, but it looks like it'll be worth it. ----- ### "Bitrix24v is a Must Have Tool" — 5.0/5 > **Angou** | *19 maart 2026* | Management non-profit organisaties | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: I like that Bitrix24 has an intuitive interface that allows users to customize with ease to match their desired features. It also very user friendly so new users do not struggle to navigate. Bitrix24 customer service team is highly responsive which is very influential especially during deployment as well when we issue any queries. > > **Minpunten**: I do not have any dislikes on this Bitrix24. It has been an exceptionally great tool for us, it has been awesome. > > My overall experience with Bitrix24 has been awesome. It has seamless features that scheduling easy and efficient. It ease of use is also a plus for us. I highly recommend this tool. ----- Pagina: 1 / 41\ Volgende: [Volgende pagina](https://www.capterra.nl/software/113540/bitrix24?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.nl/software/113540/bitrix24) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Gestructureerde gegevens