Bitrix24 reviews

Project management software with very good workload planning

Opmerkingen: Overall, working with Bitrix24 as my main project management software has really improving my team effectiveness in developing a product and increase our time spend on organizing project that has short due-date.

Pluspunten:

I really like with the workload planning that Bitrix24 has offered, as it really helpful in distributing workload for each team members. It is a very important to do this step, so we can track our task precisely and preventing us from skipping task on project. The project template is easily customizable to cater for the project needs.

Minpunten:

The developer should really taking consideration user experience and opinion on the software tools placement. Some of the tools is hidden on unexpected location inside on other tools and make the navigation process is quite frustrating. Storing and uploading a large size files is keep get interrupted and very frustrating experience with it.

An all-inclusive project management software

Opmerkingen: It has helped us with task management, Gantt chart creation, task delegation, document integration, and software that can work with our other company applications.

Pluspunten:

As a company wide platform, Bitrix24 has been implemented. For us, this project management software has been the most comprehensive and powerful one we've ever used. Bitrix also provides simple integrations that can be implemented immediately.

Minpunten:

The product's UI leaves much to be desired. While the learning curve is shorter than that of other software, it is still noticeable when first using the program.

A platform that is not specialized

Opmerkingen: I used it for a period of 6 months and it worked quite well for me as an online project manager, however what we needed was a Professional CRM and Bitrix fell short.

Pluspunten:

I loved that it's the first web project manager I've ever used and its learning curve was pretty short.

Minpunten:

Being a platform that seeks to cover too many things, it does not make it clear what it is really good at and I did not manage to integrate it well into my daily operating flow.

Overwogen alternatieven: Trello en Basecamp

Redenen om over te stappen op Bitrix24: Because it was free and the recommendations about its ease of implementation.

Functional and collaborative communication tool

Opmerkingen: It improves work flow by enabling secure, remote online communication. This solution uses professional-grade tools to satisfy all needs, from collecting team opinions to monitoring financial operations and trade.

Pluspunten:

Tasks, projects, and pipelines are Bitrix24's best features. It helps manage project roles. Functions can also classify members. It defines workflow management, project organization, and scheduling skills.

Minpunten:

It is thorough and straightforward to integrate into business, so far. It's simple and customizable to your company's needs.

A Comprehensive Review of Bitrix24

Opmerkingen: Overall, Bitrix24 is an impressive solution for businesses of all sizes. It is packed with features to help users streamline their workflow and improve their productivity. The customer support is great and the user interface is easy to use.

Pluspunten:

Bitrix24 is an intuitive and powerful all-in-one solution for businesses of all sizes. It provides an impressive range of features and tools, allowing users to manage and streamline their workflow. The user interface is easy to navigate and the customer support is excellent.

Minpunten:

Bitrix24 can be quite expensive and the features are not always straightforward. The learning curve is quite steep and it can be difficult to get the most out of the system. Additionally, it can be slow and unresponsive at times.

The best all-in-one solution for business that are in need of a social intranet with all features

Opmerkingen: Every business which is looking to connect their staff remotely and is looking into automation of business processes should look into the software.

Pluspunten:

It has a CRM, Social Intranet, APIs and a marketplace.We use so many tools and even haven't used all the possibilities it has to offer.From doing calls, messaging, project management, onboarding processes etc.

Minpunten:

They just changed their pricing model and cut their legacy plans even though they promised to locking the offer lifetime.

Overwogen alternatieven: Dropbox Business, Trello, Pipedrive en Slack

Redenen om over te stappen op Bitrix24: Bitrix has almost all the apps a business needs nowadays integrated into one solution.

Clumsy interface, slow, and takes time to master

Opmerkingen: I didn't like it. It has all the features I needed but is too overwhelming

Pluspunten:

You can have everything about your business managed from one place. You dont have to leave to anywhere at all.

Minpunten:

It can be super overwhelming. Interface looks charming, but when you start using it, its too clumsy. A few features showing at a time would be great. Also, it is mostly slow and sometimes crashes on the phone.

Overwogen alternatieven: Trello, Wrike en HubSpot CRM

Redenen om over te stappen op Bitrix24: I thought it had everything on one page. But it ended up being too overwhelming. So I moved on

I Maximize Business Efficiency with Bitrix24

Opmerkingen: The overall experience of using Bitrix24 can be positive for businesses that need a comprehensive solution for managing their operations.I like its wide range of features, which help businesses to streamline workflow, improve collaboration, and increase productivity.Bitrix24 can be a valuable tool for businesses that need a comprehensive platform for managing operations, but it is important to carefully consider its features and limitations to ensure that it meets your specific needs.

Pluspunten:

It offers a wide range of tools for collaboration and communication, including chat, video calls, task management, and file sharing. I can customize it to suit the specific needs of my business. I can create custom workflows, forms, and fields to match business processes.Bitrix24 website builder has a drag-and-drop interface that makes it easy to create a professional-looking website without any coding experience.Its security feature is advanced including data encryption, two-factor authentication, and IP restrictions, to protect sensitive data. It offers a variety of pricing plans, including a free plan with basic features. Bitrix24 mobile app allows to access data and collaborate with the team on the go.

Minpunten:

Bitrix24 has a wide range of features which is good but it can be challenging to learn and use.It offers a free plan with basic features, and some customization options are only available on the higher-tier paid plans.It offers a limited amount of storage on its lower-tier plans, which may not be sufficient for large amounts of data.

A good SaaS solution for all businesses

Opmerkingen: In general, Bitrix24 provides businesses with numerous advantages, such as increased efficiency, optimized workflows, and improved teamwork and collaboration among team members

Pluspunten:

I appreciate the simplicity of Bitrix24, and I also find the tutorials and clear instructions provided by the platform very helpful

Minpunten:

It can be challenging to customize Bitrix24 to meet specific needs as the platform's customization options are limited

Great Start-Up CRM

Pluspunten:

I really like how easy it was to get started on the fly.

Minpunten:

This service is fairly bare bones, which is great for me but could see issues with larger (5+ salespeople) orgs.

Overwogen alternatieven: HubSpot Marketing Hub

Redenen om over te stappen op Bitrix24: Cost

Easily the best CRM for its price

Opmerkingen: Bitrix24 is absolutely underrated as a CRM. The features seem a bit complicated at first, until you dive in and see just how sophisticated the entire backend of this software is. It is more customizable than any public software I have used, and I honestly don't want to think about how much time and money I would need to sink into my business structure if it weren't for Bitrix24.

Pluspunten:

The fact that you can customize this software like you have a blank slate in front of you is phenomenal. If you can dream up a business process, you can do it with Bitrix24.

Minpunten:

Customer support is limited, and any issues I had (although they were rare) took a while to fix my issue, if they fixed it at all.

Overwogen alternatieven: Jira, Quickbase en Podio

Redenen om voor Bitrix24 te kiezen: Trello was visually great, but had much less functionality for a higher overall price.

Overgestapt van: Trello

Redenen om over te stappen op Bitrix24: Mostly a combination of price and various capabilities that I would have had to manually integrate, whereas Bitrix24 had everything in one place.

Bitrix Virtual Office Solution

Opmerkingen: My overall experience with Bitrix24 has been great. I have no complaints and would easily recommend it to anyone.

Pluspunten:

The free version is more than adequate to manage business functions. The intranet/portal feature allows me to manage my company and staff. My company is a virtual company and thanks to Bitrix24 it allows all members of my time to collaborate, communicate and work together just as if they were in the office. I have been using this software for many years and have tried other options and always come back to Bitrix24. I am yet to find any other software as versatile as Bitrix24.

Minpunten:

The only issue we have is sometimes new Associates find it difficult to access the platform for the first time. I personally did not experience that issue, and this is only for a small percentage of new recruits.

Overwogen alternatieven: Workplace from Meta en HubSpot CRM

Redenen om over te stappen op Bitrix24: HubSpot was a good CRM but did not have the other functionality like Bitrix24. It was only good as a CRM. Workplace by Facebook was too expensive. Even when we tried the free version it was still not as good as Bitrix24.

Complete Scam

Opmerkingen: If i could provide a lower score, I would. The company falsely advertises integrations with Quickbooks Online, it does not work. The software is a shell, meaning that the purchaser has to "create: every document and infrastructure in order for the application to even come close to working. The very thing that it appears it was designed for ( CRM) fails miserably. You wont even see your deals or opportunities move to the "next stage" without some form of manual manipulation. Telephone integration does absolutely nothing other than clog up your leads with calls with zero info on them. Top all of this off with the complete lack of support ( even in the paid version). They will take days to respond and then its with a canned response about going and researching the answer your self in a pile of some of the worst help files I have seen in my more than 30 years in business. Then, finally capped by this...once you have wasted the $1000.00 for the access to the software and the countless hours and thousands of dollars to try to get it to work with just basic day to day operation....you finally decide that their are much better options available (like Salesfoce) they will refuse to refund you any part of your remaining subscription. BUYER BE WARE- complete and total scam of a solution. DO NOT WASTE YOUR MONEY!

Pluspunten:

NONE- very difficult to deploy. Hours upon hours spent in setup ended up being a complete waste of time. Not ONE of the integrations work.

Minpunten:

difficult to train staff on, difficult and expensive to obtain support

Overwogen alternatieven: CRM Analytics

Redenen om voor Bitrix24 te kiezen: we were seeking a solution with better CRM and quote abilities.

Redenen om over te stappen op Bitrix24: initial price was more attractive with b24. ended up spending many thousands more with b24 and wasted months of development time that Salesforce would have had available ( out of the box)

I love Bitrix!

Opmerkingen: It has been 2 years and as of now, i have not thought to look for any other platform. if ever anything pops up, i consult my service provider, and every time we see that it can be done or added to my existing package. i will give it 5 starts for making my life easier.

Pluspunten:

More than 38 modules in one single place make this wonderful. I like that we use it for operations and analysis. The ability to customize even makes it more user accepted.

Minpunten:

Took me time to think, however, yes it does need little help when it comes to reports.

Overwogen alternatieven: Zoho CRM en Salesforce Sales Cloud

Redenen om over te stappen op Bitrix24: It had more features than we required at the moment, however, we know that in future we would be requiring it. So, having a product that is scalable is wonderful and it helped us quickly make the decision.

Awesome Solution

Opmerkingen: Bitrix24 helped my company stay organized in its conversations with exisiting & potential clients. Using their website widgets, we were able to easily integrate real-time chat for customer support on our website.

Pluspunten:

Using Bitrix24 may provide the following benefits among others:It includes a variety of tools that can support teams in maintaining organization and good communication.Because it is offered in both cloud-based and on-premises versions, teams can select the one that best suits their needs.It offers a free plan with many of the tool's essential capabilities, which can be a smart choice for individuals or small teams that are just getting started.It interacts with a wide range of other programs and services, including CRM, email marketing, and document management programs, which can assist teams in streamlining their work processes.

Minpunten:

The following are some potential downsides of utilizing Bitrix24:Like any new tool, it could require some getting used to. Users may need some time to become used to the features and learn how to use them efficiently.Some teams may not find it to have all the capabilities they want in a project management and collaboration solution. It might not have as many cutting-edge features, for instance, as some other tools on the market.Every team or use case might not be a good fit for it. It's critical to consider whether the features and cost fit the demands of your team.The free plan has several restrictions and might not be appropriate for larger teams or teams with more complex requirements.

Review of Bitrix24

Opmerkingen: The Problems we are settling is our Project the board and correspondence issues. Yet, with everything taken into account Bitrix is taking care of its work for our organization

Pluspunten:

What I like when utilizing Bitrix is that there are various types of how to deal with a venture. The client the executives is likewise a major in addition to us in our organization as we are partitioned into independent divisions that has every one of its own workgroups. For each errand you can designate, track, have cutoff times and fuse it to your functioning arrangement when you time in to their underlying working day include. Client Dashboard Having your own profile and can transfer records unto your drive is an immense assistance to us as we would require a distributed storage and across the board to keep our work streaming. Group Collaborations Additionally, the capacity to have a visit in a CRM which has call/video empowered truly assisted our group with working and convey better as we are generally working distantly. You can utilize the searchbar when utilizing the visit which I think helps when you failed to remember a few things when to conversing with a colleague.

Minpunten:

What I don't care for is the point at which I am remarking to an assignment you can't utilize your standard tab keys to embed a few spaces. I realize it's a matter of inclination yet when you are utilizing the projectile alternatives of their rich content manager you can't utilize internal slugs see reference model [SENSITIVE CONTENT HIDDEN] which is discover irritating as we use it regularly. What we do is we make a different google docs that way we can indent into the list items.

Powerful tools to manage project tracking and planning

Opmerkingen: Using Bitrix24 has been a pleasant experience for my company in many areas, including project planning, job scheduling, private communications, and staff performance evaluation.

Pluspunten:

The optimal network layout and the premise of integrated social media feeds are two of Bitrix's significant strengths. If the software's price had not swayed us, I might well have anticipated our being able to adapt it to our needs. My favorite part of the site was the notion of using it to manage chores and boost efficiency amongst some of the staff.

Minpunten:

They let us utilize the built-in VoIP capability, but not the latest version. I do not understand why this would be the case. Last year, I used my VoIP device to connect with my friends and family. But then they want payment for the feature.

Bitrix24 lets meet

Opmerkingen: Customer Relationship Management and Business Development is a useful function. Bitirx24's performance management of sales teams is a failure.

Pluspunten:

Project Management One of the things I enjoy about Bitrix is that there are so many different ways to manage a project. Our organization is organized into several departments, each with its own workgroups, thus user management is also a huge bonus for us. When you use their built-in working day tool, you may delegate, track, have deadlines, and fit each activity into your working plan. Dashboard for Users We would need a cloud storage and all-in-one to keep our work flowing, thus having your own profile and being able to upload things to your drive is a tremendous assistance.

Minpunten:

I respectfully request that you look into this. I've been battling with the reporting aspect for about two months. Bitrix24 is great for CRM and business development, but when it comes to sales CRM with 50+ personnel, the employee performance report is critical for every company, big or small. There are several processes and actions that lead to success or a deal before sales, and those phases include Lead Management such as Lead Validation, Email Sent, and Telephonic Calls Made. All of these are stages of lead management and engagement, and only success comes after that.

Secret gem of project management software

Pluspunten:

Bitrix24 is not a popular as a project management software, but all the tools and option that they has for managing a project is on par with other popular project management software. W have also use it to manage a basic CRM, like replaying for customer inquire and phone support.

Minpunten:

Like all other software, the customer support is not too good especially if it involving a phone support. We always had to switch to email support, as the customer representative on the phone can't fix the problem on the spot and had to wait for a few days for our email to be responded.

Great product

Pluspunten:

I really love that Bitrix24 task & project management tools is easy to organize, and connecting and communicating with my team & colleague using the communication platform is really smooth. The mobile application let me to track & monitor all the work activities easily.

Minpunten:

The first time trying this software wasn't too pleasant, as too many feature and tool on the menu, which make it like a giant mess. After a while using it, i slowly learn how each of the feature usage and now i can't work efficiently without the feature and tools anymore.

Multitasking Project Management Platform To Improve Efficiency

Opmerkingen: It is appropriate and relevant and has a solution for any issue. The greatest thing about Bitrix24 is its CRM features like tasks, projects, and pipelines. It aids in keeping track of the responsibilities that project members are assigned. Processing reports is simple.

Pluspunten:

Bitrix is a user-friendly tool that makes collaborative work enjoyable. I created a number of websites, and each time the outcomes were good. Free websites that include phone and chat functionality can be made using it. We can easily add users using an admin account, and we can also view all user account activity.

Minpunten:

It takes a lot of time to understand the objectives of the application because it is slightly different. When I first started using it, the features it offers left me feeling confused. You should watch tutorials and read guidelines to use their full potential.

Advantages of using Bitrix24 to manage the process of onboarding new clients.

Opmerkingen: The Bitrix24 application suite is truly a corporate solution, which can be used by modules for all types of companies, of any size and category. Provides the services to proactively manage the administration of customer information and transmits results records and analytics to senior management, such as sales trend reports, which show the proportion of deals won and lost, these elements are of great value to the organization.

Pluspunten:

Bitrix24 is currently much more proactive, since its new philosophy actively collaborates in the planning of the work with the client, in addition to allowing completely personalized parameterization, based on the needs of the organization, and makes it easier for them to follow up on the activities to all team members who interact with the platform. It incorporates elements of agile methodologies to know, for example, the tasks that we have pending for today, during the week, and the remaining weeks.

Minpunten:

With Bitrix24 we can advance in the negotiations by segmenting them, for example, in those that are fast, those that require a more complete workflow to achieve the sale, and generate campaigns that will offer long-term results. Taking advantage of all the features of Bitrix24 is really a process that grows gradually and will require the participation of all involved. This is very interesting work and definitely adds value to the marketing process exponentially.

Not happy with my experience with Bitrix

Opmerkingen: The Cons section has limited characters for writing, but I could continue with more and more. As a whole we lost hundreds of hours for contacting them to fix bugs. Their customer service is good, but the product is generally unfinished.

Pluspunten:

The logic behind the product, the automations

Minpunten:

The CRM system is so full of bugs and nasty little details they havent even thought about. Their webmail is the worst ever thing I have seen. I would rate it as a total garbage. The worst is that we are losing money every day because of it. Receiving empty messages, no function to view EML files, they claim the IMAP only uses our own external settings, but strangely emails go through their system and get filtered out. We have never ever had issues with messages bouncing back and being rejected. Our hosting provider logged into the CRM, analyzed it, tested it numerous times, and the problem is there. Roundcube - no problem, Gmail - no problem, Bitrix24 - tons of rejected messages. Reports section. There is no option for inclusion of emails and phone of the contracts attached to the deal!!!!! Which makes the section useless for us. But u cannot also include those fields in the list view in the Deals. Their Products section is also unfinished. How does it integrate with calendar? No such thing. Is there an option for having automatic decrease of the available products according to the Deals. Nope Permissions. Very limited functionality. Can u imagine that an employee can view the Subscription settings? Or access the CRM analytics Email marketing. No emojis functionality. How one can market anything without emojis nowadays? No integrations with Google Drive. No integrations with popular ecommerce solutions (except for Codecanyon plugins)

Powerful and all in one project management and CRM solution

Pluspunten:

I used to work with Asana for my teams and tasks management earlier, then I found this one as such a powerful tool. It has almost all the things available which I needed. The features which I used are tasks management, calendar, Birtix24 drive and webmail. Tasks management is so detailed. You can create tasks with timelines. It shows the stage of every tasks and its timeline that you are on time or pending. There is multiple options available for tasks management with the team. Like you can set up responsible person, observers and participants in the tasks. Project management is also very good, you can create public/private , private visible and private hidden project Gantt chart etc. In employee section you can set up company structure in the form of departments and can assign employees in the departments. I used the webmail and setup my own domain and its working pretty smooth.

Minpunten:

The problems which I faced initially, I found its user interface a bit complex as I moved on Bitrix24 from Asana, but by the time I got use to it and it feels so simple to use now. One more thing is that its desktop client has very limited feature like the web version. There should be more features available on the desktop version as well.

Better than others

Opmerkingen: We are using Bitrix24 to manage our CRM system and solving anything related to our client. Bitrix24 also help us to collaborate on project and managing it to the max by using tool like Kanban board to do the planning and to-do list for checking every task that associate with the project.

Pluspunten:

Britrix24 has everything that a project management needs such as collaborative tools and storage space. The messenger platform let us to organized and and collaborate more effective and solving problem and issue instantly. Bitrix24 also has more competitive pricing plan that has fit our needs and less costly than other software.

Minpunten:

Some of the CRM tools is quite confusing to use and there no complete guide or documentation that can help me to study its functionality. Sometimes, the system are running slow if i am opening certain tools or when they are updating the software and we cant accessing the system.