Over BambooHR
BambooHR biedt geïntegreerde functies voor het volgen van sollicitanten (ATS) als onderdeel van dit bekroonde cloudgebaseerde softwarepakket voor HR-gegevens.
I liked most the impact it has on communication in my team, priceless.
I think notifications is the missing feature notifications of new Hires. Notifications before Time off.
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Reviews filteren (2.360)
Destiny
Our HR and Internal Comms Team LOVES BambooHR
Jeremy
BambooHR Turns a Small Business into a Big Business
Opmerkingen: I enjoyed it more than other recruiting software I've used. It makes work easier and helps me be a manager instead of a paper pusher.
Pluspunten:
I personally like that BambooHR has different portals for its users. They've built a database that allows employees to: 1. Maintain their own records (whether the company sends or user uploaded); track time off earned, sick days used, and hours worked; while allowing the user to sign documents easily electronically; and 2. Makes being an HR manager, easy. What I mean is, creating records (employees or temps) and ensuring they have all the blocks checked (background ran, drug test paperwork properly filled out, and any other documentation needing signed) within the timeframe needed to start working - is tracked, maintained, and recorded for you... so all in all, eliminates the monotony of HR and time wasted on paperwork while assisting managers/employees in ensuring proper compliance.
Minpunten:
Well, I still had to scan any documents that weren't created or automated through the software and label them. For example, I work at a satellite location; the warehouse I staff for has a basketball court out back for employees to use on their break. I had to create a document that stated employees for my agency had to make sure they were clocked out, that they were responsible for any risk of injury and that the company and staffing agency would not be held liable for any resulting injury that may occur. The rest of the staffing agency didn't need this so I still had to print out 50 copies, have each employee sign one, upload it, file it in the employee file in the software, label it, then give the copy back to the employee. This really is not an issue unless if turnover is high, this could get annoying.
Kenn Matt
Why BambooHR
Opmerkingen: Overall, my experience with BambooHR has been very positive. The software is easy to use and has simplified many HR processes, saving me a lot of time and increasing efficiency. The interface is intuitive and customizable, which has allowed me to tailor it to my specific needs.I have also been impressed with BambooHR's customer support. Whenever I have had an issue or question, they have been very responsive and helpful, providing prompt and clear guidance.Overall, I would highly recommend BambooHR to other HR professionals looking for a user-friendly and efficient HR management tool.
Pluspunten:
BambooHR offers a full suite of HR features, including applicant tracking, onboarding, time-off tracking, performance management, and more. This comprehensive approach ensures that all HR tasks can be managed from one central platform. Also, it has a user-friendly interface that even the boomers can understand easily.
Minpunten:
BambooHR could be more robust and customizable. I would like to see more options for filtering data, exporting reports, and generating custom reports.
Jennifer
Overwogen alternatieven:
BmabooHR good for small company but hard to scale
Opmerkingen: It's ok
Pluspunten:
Easy to use as an employee user, good esthetics.
Minpunten:
Report is difficult to run, requires manual excel adjustment, hard to create useful dashboard. Performance management module is limited, hard to set up KPIs attached to roles -> goals -> then org goals. 360 feedback is also not customizable. It's fairly hard to use as an administrator, data are contained in a way that's hard to scale up.
Anna
Amazing Customer Service, Always Looking to Improve
Opmerkingen: Overall we have really benefitted from Bamboo. I think the next big thing for Bamboo would be to offer a scheduling tool within the software. They partner with another company in this as an alternative, but I believe Bamboo could utilize their amazing innovation and forwarding thinking capabilities to create a great scheduling tool.
Pluspunten:
We love the customer service Bamboo provides. 90% of the time I have someone helping me within 2 minutes. And they always know the answer. If what I am wanting to do is not an option, they push it up the line and a group reviews these requests constantly. Bamboo is always looking to improve their product, which I appreciate and I want to be a part of a company that is always looking forward to the future's possibilities.
Minpunten:
Our main issue is with payroll. We would love to utilize it, but you can only have one tax ID. We have multiple tax IDs for multiple locations and employees cross over between them constantly. The work around was for us to have multiple Bamboo accounts to accommodate for the multiple tax IDs. But this is not cost efficient for us.
Lillian
The ATS has been a huge help in the recruitment process
Opmerkingen: When it comes to personnel data, Bamboo handles everything. The HR department and upper management benefit greatly from this system's increased efficiency. The convenience of having everything in one place, rather than scattered everywhere.
Pluspunten:
The HR software is all-encompassing and user-friendly. Administrators and end users alike will appreciate the streamlined UI and pleasant UX they provide. My team has found the platform to be very user-friendly and productive.
Minpunten:
It irritates me because any time I make an update to anything, it needs to be approved first, but I don't think this is something that happens everywhere; rather, I think it's more of a company permissions issue.
Shayla
One of the right tools for HR work
Opmerkingen: Our company uses BambooHR to track employees' time off for vacation, illness, and other reasons. All of our HR records may be conveniently filed away there, too, for instantaneous access by every staff member. The ATS has been a huge help in streamlining our hiring procedures.
Pluspunten:
BambooHR excels in making its features accessible to a wide range of users. Like how every month brings new features that make my work easier.
Minpunten:
There isn't a single feature of this program that I don't enjoy. A new feature that could be helpful is the ability to specify which days of the week a person is "off," so that they do not appear in the calendar at all on those days they are not scheduled to work.
Diane
Overwogen alternatieven:
Cool system! Government contractor requirements limit the use of some features.
Opmerkingen: Overall good, just disappointed in the new home page layout and the issues with time collection and payroll apps.
Pluspunten:
It's user friendly and has the ability to collect PII and e-signatures and automate processes has made onboarding and offboarding so much easier! Employee information is robust and I love that the historical data is easy to see.
Minpunten:
Recent changes to the home page moved important info too far down on the page. Who was off and the upcoming celebrations used to be front and center. Now you have to scroll down to get to them and the links. That info is way more important than who is on my team. I know that. Also, because we are a government contractor we can't use the fully integrated time collection and payroll apps. We tried ones that are supposed to integrate, but had lots of problems.
Kurapati
It is a simple and adaptable tool for Small and Medium-Sized Businesses
Opmerkingen: It automates a lot of report generation on its own, but I can also customise reports, saving me time. The ability to add notes to specific days on timesheets speeds up payroll and keeps details in one place. You can check everything here, from your management to your KPI bonuses. BambooHR addresses virtually every HR-related topic. We also assist our Finance team as a result of the reports.
Pluspunten:
It's a very user-friendly and customizable platform. They now provide payroll services. Very intuitive and simple to use. The ATS section is simple to use and includes a section for building a talent pool. We use timesheets to track commissions, bonuses, and any changes, as well as hours worked and time off. It integrates all HR functions, from job posting to hiring and annual evaluations, seamlessly.
Minpunten:
I wish I could text applicants directly from the ATS system and have subfolders within my subfolders. It would be nice to have more KPI alignment features built in, such as Lattice. You cannot set up two different notifications for timesheet approvals, and you will only have a maximum of 5 days before payday.
Geverifieerde reviewer
The best User-Friendly HR Solution
Opmerkingen: The platform offers a wide range of HR management features that are user-friendly, centralized, and customizable. I particularly appreciate the ability to create custom reports and the employee self-service capabilities.
Pluspunten:
I cannot list enough cons for this platform. Here are few ones that I liked the most about BambooHRThe interface is user-friendly and easy to navigate.The HR data is centralized, making it simple to manage and track important information.Me as an employee can access and update my own HR data.Last but not least: The mobile app is my ultimate favorite.
Minpunten:
Cannot list any. I really liked everything. For sure recommended
Nikhil Kumar
Great tool for HR management
Opmerkingen: Overall experience is great it helped me a lot in terms of HR operations and compliance.
Pluspunten:
The number of features provided in this tool is the most impressive because it provides solutions to a wide variety of tasks.
Minpunten:
Nothing at the moment as it provides a lot of features to cover and ease a variety of HR operations.
Geverifieerde reviewer
Overwogen alternatieven:
BambooHR is delicious!
Opmerkingen: We've been able to create tables to house our faculty credentials for tracking and reporting purposes. The signature documents and workflow has helped us reduce the time to create, email, and record faculty contract from several hours to 15 minutes. The eNPS survey has been a great way to monitor employee engagement every six months. We take the feedback provided in that survey and other communication channels and have made improvements in a number of areas that are important to staff and faculty.
Pluspunten:
If I were a Panda (HR Administrator), I'd eat BambooHR every day. It's delicious compared to other common HR software forage I've tried. The modern look and feel of BambooHR is terrific. Our staff love the look and ease of use. As a one person HR team with 250 employees, BambooHR makes payroll, performance management, time tracking, and attendance a breeze. Take a nibble and taste the difference!
Minpunten:
The two items as an HR admin. that can be time consuming and a frustration are tracking training and benefit administration. It would be amazing if BambooHR would integrate with training platforms for single sign-on and training status updates on the employee profile. We use a third part benefits administration platform for benefits enrollment. They take care of the file feeds to carriers and billing. Any changes on that platform then must be updated in BambooHR for the deductions to roll over to payroll. The extra steps take time and can lead to error.
Andre
Overwogen alternatieven:
An HRIS that was built with HR in mind
Opmerkingen: This was hands down the easiest onboarding of a new software package that I have ever experienced. We are a Critical Access Hospital that decided to implement its first HRIS in February of 2020, right as the pandemic started. Of all the things we had to worry about, this implementation was not one of them. The team walked us through the process, meet with us whenever we needed, and assisted in personalizing the software. We went from 0 to complete within a month! And they have been supporting us every step of the way since then. I couldn't ask for a better HRIS partner.
Pluspunten:
The software is very easy to personalize to your organizations individual needs. Response from the help desk is usually within minutes, and their out of the box thinking ensures you will get the output that you are looking for.
Minpunten:
BambooHR works great with other software programs that have HR in mind. If your backbone software is built for integration is industry specific and somewhat inflexible, it is more difficult to integrate the great features that BambooHR has to offer.
Geverifieerde reviewer
Overwogen alternatieven:
Great HR Information System for medium size business
Opmerkingen: Moved all employment contract management online, leave management, onboarding, offboarding, personal details maintenance through self serve functionality, process workflows and performance management.
Pluspunten:
Modern HR information system with great broad feature set for medium size businesses. Excellent for leave management, request, approval and tracking.
Minpunten:
Is based out of the US and orientation is by default to US customers. Works for Australia customers but is a bit short on handling contractors, more permanent focused, and support hours do not cover Australia timezone which has caused some issues.
Krista
Overwogen alternatieven:
Great HR software
Opmerkingen: My experience has been great. Without BambooHR I would be buried in paper files. I love having data in one location, it makes it easy to assist employees. Not only that but it adds a self service component for employees. They can update their personal information without needing HR or payroll services. BambooHR implements change on an on-going basis, they rollout a 30/30 video that shows what has changed and what is coming. Our team is excited to see what is coming next.
Pluspunten:
BambooHR is user friendly, everything flows, and makes sense. If you get stuck you can go to the help center, chat with someone, or pick up the phone. The mobile app allows employees to upload pictures of work notes and HR is notified when they do so. This has SAVED us during the pandemic.
Minpunten:
HIRING- I would love to see an integrated calendar within hiring. Currently, if you schedule an appointment you also need to add to your outlook calendar. REPORTS- I would love to see an alphabetize by last name option with all reporting. Most HR and payroll work alphabetically.
Geverifieerde reviewer
Overwogen alternatieven:
Our First HRIS
Opmerkingen: The organization had never had an HR department prior to my hire in September 2019; they were also 100% paper. Since using BHR we have been able to post simultaneously to our website and the partner website which increases our candidate pipeline and exposure. In addition, our onboarding functions have been transitioned to BHR which eliminates the emails and possible security breaches.
Pluspunten:
The ease of use; including the set-up and implementation. Also the Headcount report, invoice tracking, SparkHire and Employee Cycle Dashboards integrations and cost-efficiency were huge wins for my organization.
Minpunten:
I would like to have a report which provides data on all of our open and on-hold vacancies. To accompany that I would also like to see a form or feature which is a position request for new or replacement roles. I'm currently using a form but to have everything housed in BHR would be much easier for HR and the hiring managers. This would also incentivize them to use the system more frequently.
Bridie
Overwogen alternatieven:
Great scalable HRIS solution
Opmerkingen: It has made self service HRIS a breeze!
Pluspunten:
It was super easy to set up and is quite customisable for what it is. For our size of business and our needs it does everything that we need.
Minpunten:
Integration with Seek would be good in the hiring app, and more non-US features. We're an Australian company and there are features that just dont work for us in benefits and some demographic functions.
Teresa
BambooHR and TRAX review
Opmerkingen: HR Management, Payroll, Recruiting, Termination, On Boarding, Record Retention
Pluspunten:
The software is secure, easy to use, and supports the functions of a small business without the corporate challenges of working with a larger HR services and payroll firm. The price is right, the support team is responsive, timely and professional. We were able to customize our instance of the software to the business needs.
Minpunten:
The software is evolving and grows to meet client needs. When we began using this in 2016, there were areas which we needed that came online and now we use fully.
Kyra
Overwogen alternatieven:
Still Enjoying Bamboo after one year of use
Opmerkingen: Our experience has been really good. We have had very few issues and onboarding was handled very efficiently and I felt well trained when we went live. I am glad we chose bamboohr
Pluspunten:
Love having one place to store all my employee documents. Also love sending out forms I need signed and completed. It is so easy to see who has completed the forms and who needs reminding. Keeps me from having to keep track and from chasing people down.
Minpunten:
Trax payroll seems a bit clunky. It is completely functional but is not as intuitive as it should be and the interface/look is out dated.
Lesley
Thank you BambooHR!
Opmerkingen: The reporting tool is excellent. It has allowed us to analyse sickness and timeoff especially over the last 2 years during the pandemic. We also used API to access everyone's phone number to send a text message update at the start of the pandemic to let everyone know what course we were taking. On a broader note, the Employee Survey has given us areas to address and we are improving our eNPS score every 6 months, which is great for employee engagement. We have recently started using the Hiring function which is proving very popular with the management team, allowing them to record their comments and share with others their thoughts on CVs and candidates, as well as being able to email the candidate through BambooHR, making an offer and onboarding. Great to have this functionality all in one place, it makes for a more efficient process.
Pluspunten:
The software is easy to navigate and employees love using it. We have integrated it with other applications which works well allowing us to keep track of training. Best use has been through Time Off, Perfomance Management, Hiring, Onboarding/Offboarding, eNPS Employee Satisfaction Surveys and the reporting is excellent. Also, very happy with help and support you get from the BambooHR team. I have asked for additinal tabs to track secruity clearances and various other things, nothing is too much trouble.
Minpunten:
I would like to see the 'signature' aspects improved. I have starting using this a lot, but have issues with not being able to access external emails for contract signing capability. Also, when my forms are being completed, during the process of going from one person to another, the text runs off the form. It corrects itself once the final signature is complete, but this could be vital information which is missed by the final signer.
Lisa
Excellent product!
Opmerkingen: If you need to be FULLY integrated, this may not be the right solution for you - you would have look at their partnerships prior to implementation. But the integrations they lack, they have made up for it with the tools the provide.
Pluspunten:
We experienced a disaster when we migrated from Zenefits to another HRIS. While we experiencing such challenges, we found BambooHR and made the immediate switch. It has been a huge, pleasant adjustment for our company! After dealing with the customer service from Zenefits and the overall issues with the other HRIS, we finally landed in a place that provides a great product and great customer service that suits our needs. The implementation was incredibly smooth. Our rep, was knowledgeable, helpful, friendly, available, efficient, loyal to the brand, etc... She went above and beyond on all of her commitments, worked hard to keep us on track, and was available throughout all of implementation. Once we were in the product, I was concerned about not having an assigned Account Manager. But the customer service desk is well trained and a wealth of knowledge, so we have not needed an assigned account manager. Reports are incredibly easy to access, company metrics are incredibly easy to understand, the features provided solve all of our business needs, and employees enjoy using the product. Time off works well, the app is super helpful, the esign feature makes any HR project easier to complete, the approvals have kept all the correct parties in the loop. Onboarding has been a major improvement - new hires get to see their teammates before their first day, which new hires have loved! No glitches every time. So reliable. Lastly, they don't have contracts. They are a month-to-month service.
Minpunten:
We wish there was more flexibility for integration, but I understand why they are choosy with their partnerships. We have to manually upload data into our payroll which has caused some errors. Also, the approvals aren't flexible. It's either all or nothing meaning - if a single participant involved in a multilevel workflow is out of the office, the entire approval is bypassed. I would like the flexibility to approve on the behalf of the absent individual while allowing the other participants to still play their part. Outside of that, we are very happy with the product.
mohamed
BambooHR review.
Opmerkingen: I have enjoyed more than other employment programs used and makes you a human resource manager. What I mean is, create records or temporary employees
Pluspunten:
It allows employees to update their personal information, request time off, view their pay It allows companies to track job applicants, schedule interviews, and manage the hiring process. Streamlines the process of onboarding new employees with the company, including paperwork and compliance..Allows employees to log their work time, and allows managers to approve and track leave requests.Helps managers track and evaluate employee performance, set goals, and provide feedback.It allows companies to store and manage employee-related documents such as contracts, resumes, and performance appraisalsProvides access to data and insights about employee information, such as headcount, employee turnover, and demographics.
Minpunten:
Cost: BambooHR can be relatively expensive compared to other HR software options on the market.Limited integrations: BambooHR may not integrate with all of the other tools and systems that a company is already using.User interface: Some users may find the BambooHR user interface to be less intuitive or harder to navigate than other HR software.Limited Reporting: Some users may find the reporting capabilities of BambooHR to be limited.Limited customization: BambooHR may not offer as much customization as other HR software options.Limited Self-Service: Some users may find the self-service capabilities of BambooHR to be limited.Limited Support: Some users may find the support provided by BambooHR to be limited.Human resources staff complain of the Athea Salary Management within the company Some staff have been difficult to sign part of the documents
Kylie
Loving BambooHR
Opmerkingen: With the use of BambooHR, we're reducing paper-based documents and uploading it only. This is good because it can be accessed at any time and it is easier to keep track of documents rather than filing them. I am also able to run reports and customize it based on the information that I am looking for.
Pluspunten:
BambooHR is very user-friendly. It has a clean layout and can be customized based on the needs of the organization. The overall site is easy to navigate and has the tabs that I need to manage employee data. I like that the HRIS acts as an internal intranet site for employees.
Minpunten:
Training tab - employees are not able to upload their own certificates. For example, if there are 6 mandatory training modules and I have 6 new hires, I would need to upload 36 files into their training tab. It's tedious and time consuming for the admin.Templates - while this is a smart feature, I think it should be broken down into two. One is for an actual template that applies to all staff (primarily forms). For contracts that require signature, it is not necessary to upload the contract as a template (since it's only used once) and request for the signature. With this, we usually use an external party to get the signatures from both parties and upload it into documents. It would be nice if this can be integrated in BambooHR so everything is in one place. Also, if the "contract" specified to an individual becomes a template, there is a risk of uploading/ sharing it by error to another employee.Cost - I wish there was an option for non-profit to save money on the software especially we're a smaller company. The cost increased a lot from July and it is also in USD which impacts the overall fee since we're a Canadian organization.
Mikayla
Overwogen alternatieven:
I Love BambooHR
Opmerkingen: Overall, I love BambooHR and would recommend it to any small to medium-sized company that is looking for a simple solution to connecting and managing their workforce.
Pluspunten:
The best thing about BambooHR is how user-friendly it is for all of our employees. The interface is so efficient which limits the amount of time we spend training new employees on the software. I also love the level of support we receive from BambooHR when we need it. Their customer service is top-tier!
Minpunten:
Although we have seen Bamboo grow and adapt in many ways over the years, there are still features that we'd love to see come to life. I appreciate the ability to suggest new product developments, but I sometimes feel limited when it comes to exit interviews and report customization.
Christina
Middle of the road software that needs improvement
Opmerkingen: We are currently researching other HR software. I'm not sure which is better, software that contains the modules needed with obvious and crippling flaws or software that is easy to use both by admin and employees with limited modules.
Pluspunten:
The idea of on-boarding a new employee electronically is a huge plus. It engages employees before they start and makes it so that they come in with paperwork already filled out and spend their first day doing more than just paperwork. Most of the framework is in place, but EACH area needs improvement, both in the functionality for administration and the ease of use for employees. The sections offered are vital, but aren't complete.
Minpunten:
The benefits area is lacking a lot of common sense tools - like the ability to attach plan documents to an insurance plan (only a link can be used), display plan cost information to an employee BEFORE they sign up (the pricing is only available AFTER they sign up and become eligible). Many things like this create double the amount of work for the administrator. The actual on-boarding process was a struggle because even though the forms were done properly by the employees (I sat with a few and watched them), it didn't save all information in completed fields. Employees were frustrated when they had to fill out forms multiple times because you cannot edit once saved. I love that employees can e-sign documents, but preparing the forms is cumbersome and they can't be customized easily. For instance, if you need to update a form because something has changed or didn't save properly, you have to delete the task and resend to any employees who need an updated form. When I discussed a few very basic items with support, they just offered a work around that many clients use. These are obvious flaws in the system that need to be addressed, but aren't necessarily a priority. Bamboo HR seems to focus more on flashy design than actual content. It makes them seem like a leader in the industry, but as soon as you dig in, the flaws are obvious. For the price, there needs to be more development in the software.
TJ
Cumbersome HR Processes Streamlined w/ BambooHR
Opmerkingen:
BambooHR has revolutionized the way we do business. From top to bottom, our employees have nothing but great things to say about this software. Several cumbersome processes have been streamlined.
For example, Bamboohr's applicant tracking system has given us the platform to compete for candidates who are not only more qualified but who also fit our company culture. Finding the right folks has decreased turnover and saved on training costs. The APS has streamlined our applicant workflow process. For instance, HR and managers now have the ability to work together in reviewing and scheduling applicants. This alone has yielded more qualified candidates in half the time.
The PTO tracker is another Bamboohr feature our company absolutely loves. Prior to Bamboohr we used email and paper to track PTO. The double, sometimes triple, handling of requests was beyond frustrating. Employees now request off and receive their managers approval (or denial) within minutes. Employee records throughout the system are updated the moment their supervisor accepts his/her PTO request. Everyone enjoys managing their own PTO.
Employee on-boarding is another process streamlined through Bamboohr. Candidate information is transferred from the APS to their employee record the moment he/she is hired. We customized bamboohr's on-boarding checklist to fit our company's needs. Any person, whether HR, manager or new hire, can be assigned items within a template checklist. Once a person is hired, the assigned items will automatically generate notifications to the appropriate person. Check-list notifications may serve as simple reminders to more complex messages requiring electronic signatures. Bamboohr's electronic signature feature recently has allowed us to enjoy our first "paperless" on-boarding experience!!
BambooHR is without question a game changer.
Pluspunten:
APS is extremely effective. Sleek design gives companies competive advantgage. PTO tracker via mobile app is a game changer Paperless on-boarding is real!
Minpunten:
none
