Helpt Nederlandse bedrijven al 15 jaar
bij het vinden van de juiste software

Over Intellect QMS

De QMS-oplossing van Intellect verbetert de productkwaliteit en operationele efficiëntie, wat resulteert in meer omzet en tevreden klanten.

Meer informatie over Intellect QMS

Pluspunten:

Fast, Flexible and easy to develop rapid prototyping on the fly.

Minpunten:

There is nothing about the software that I don't like.

Beoordelingen van Intellect QMS

Gemiddelde score

Gebruiksgemak
4,5
Klantenservice
4,7
Functies
4,6
Prijs-kwaliteitverhouding
4,5

Waarschijnlijkheid van aanbeveling

8,6/10

Intellect QMS heeft een totaalscore van 4,5 van 5 sterren op basis van 80 gebruikersreviews op Capterra.

Heb je Intellect QMS eerder gebruikt?

Deel je ervaringen met andere softwarekopers.

Reviews filteren (80)

Nazia
Nazia
Regulatory Affairs Manager in VS
Geverifieerde LinkedIn-gebruiker
Biotechnologie, 51-200 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Best Fit for our QMS needs!

5,0 3 jaar geleden

Opmerkingen: After shopping around and researching eQMS vendors for months, we were fortunate to find the best fit for our QMS needs with Intellect. We are finally able to move away from our manual, paper-based QMS to a fully electronic QMS which allows for scalability and compliance. The software is highly configurable and you can build any custom apps you need for your business. There is no coding involved, so anyone without coding experience can work with Intellect. Every Intellect personnel so far has been a delight to work with. Will, our initial contact was extremely helpful, highly engaging and stayed on top of all of our requests. [SENSITIVE CONTENT] , our implementation lead has been nothing short of amazing. She is highly knowledgeable about the product as well as industry best practices and provides helpful insights and feedback during implementation. [SENSITIVE CONTENT] , our account manager is a pleasure to work with, is highly responsive, and is always available to help whenever we reach out to her. Intellect, does not leave you after getting your business. They truly partner with you and care about finding you the right solutions in a timely manner. This type of partnership is priceless.

Pluspunten:

-Configurability -Ease of use -Workflow Management -Exceptional Customer Service

Minpunten:

Some out of box screen prompts can be improved for a more enhanced experience.

Reactie Intellect

3 jaar geleden

Hi Nazia, Thank you for your review! We love that you view Intellect as a partner. Customer success is truly our #1 priority. We also appreciate your feedback about the ease of use of Intellect and you can easily configure any of our out-of-the-box applications or build your own apps to automate your business, all with no-coding required. We're very happy to hear that you enjoy working with our team and implementation specialist! - The Intellect team

Kimberly
Associate Director, Clinical Quality Assurance in VS
Research, 201-500 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Best scaleable no-code EQMS platform on the market!

5,0 vorig jaar

Opmerkingen: My overall experience with Intellect has been highly positive. Their teams are very knowledgeable, helpful and highly responsive to our questions and concerns. They offer a great deal of flexibility with choosing the right 'package' to meet your organization's needs and budget. The professionalism and level of support (and patience) is unmatched!

Pluspunten:

Intellect is a fully customizable no-code eQMS system with all the applications you would expect, including Document Control, Employee Training, CAPA, Audits, Risk Management, Vendor Management, etc. The introductory package comes with multiple applications; the client can choose which ones to start with. After implementation, the client can create applications or purchase additional ones configured by Intellect's first-class team. Best of all, the system can be managed internally by a designated Administrator with or without IT involvement. It is highly scalable, and the options for using and expanding the system (even outside of QA) are endless. The start-up and implementation pricing is highly competitive, and training is included for the applications chosen and the design functions.

Minpunten:

Although the system's initial cost is much lower than most, the user licensing and support fees can quickly increase, especially for smaller organizations and if you need to open the system to all employees (for training and access to SOPs, etc). I would have liked to have had in-depth System Administrator training. If you have only one or two people configuring and managing the system, you will likely need professional support services at an additional cost, as we did. The Intellect team is very flexible and accommodating to our unique needs and was able to scale the pricing and licensing options to meet our budget. The out-of-the-box QMS applications are geared toward manufacturing, but they are customizable.

Eerder overwogen alternatieven: M-Files

Redenen om over te stappen op Intellect QMS: Start-up price, time for implementation, the service and attention we received and the truly customizable platform.

Carlos
Continuous improvement engineer in VS
Logistiek en toeleveringsketen, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Robust and highly customizable, but it may require more investment

3,0 7 maanden geleden

Opmerkingen: There was no established QMS or process repository. Documents were not standardized. If a user left, the documents were lost. There was no process for approving and reviewing documents. Each department had its own document management. Complaint management, CAPA management had no follow up.There were no well documented audit plans with good follow up. With Intellect, we resolve this.

Pluspunten:

The site is robust and highly customizable.A well-structured work team. Good customer service from instructors and programmersAn training material is included with our site, and also they have a support platform.

Minpunten:

A single customization could require multiple alterations across various tables and processes, which increases the the possibility of errors. The OOTB package is not clear. It is important to define if Intellect will help us to configure and see if it is possible the configurations that we request, since at the moment of the sale everything is "YES", however, it is important to define it beforehand to avoid surprises.

Eerder overwogen alternatieven: MasterControl Quality Excellence en Qualio

Redenen om over te stappen op Intellect QMS: Price and the highly customizable option.

Ashley
Sr. Director- Corporate Quality in VS
Biotechnologie, 501-1.000 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Enterprise Quality Management System

5,0 3 jaar geleden

Opmerkingen: Intellect's software allows our company to move from independent standalone systems at each location into a centralized and accessible platform. This allows senior management better visibility and easy access to dashboard reporting to make quick and informed decisions.

Pluspunten:

The system is very configurable to our work processes. We are not forced to conform our quality systems to the software but can build a workflow that fits our company's needs.

Minpunten:

Our company adheres to TNI 2016 and ISO 17025, it would be nice if the software had a Management Review app.

Eerder overwogen alternatieven: ComplianceQuest en QT9 QMS

Redenen om over te stappen op Intellect QMS: Intellect has been in business over 20 years with previous experience with our business sector. They offered concurrent license usage and understood our business was not in manufacturing and could speak the same language so that the configuration has been fairly smooth.

Reactie Intellect

3 jaar geleden

Hi Ashley, Thank you for your review and insights! It's great to hear that you've built a centralized system for all your locations, and that the system matches your work processes. Thank you for your feedback about a Management Review app. Our Product team loves to get this type of feedback and we look forward to speaking with you about this recommendation. Thank you! - The Intellect Team

Dena
Project Manager in Canada
Medische apparatuur, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Easy to use, highly configurable, and amazing support!

5,0 3 jaar geleden

Opmerkingen: I was able to understand the software logic and implement my first application within a few months. During implementation, with the support of Intellect staff, I was also able to create three custom applications to help control our internal processes.

Pluspunten:

All fields and pages are configurable which allows companies to tweak the applications to meet their internal requirements as well as external regulatory requirements.

Minpunten:

Understanding the logic behind the system macros was a little hard in the beginning.

Eerder overwogen alternatieven: Intelex Quality Management Software, MasterControl Quality Excellence en Qualio

Redenen om over te stappen op Intellect QMS: Intellect allowed us to configure the applications to meet our requirements. With the complimentary training courses and support, they also taught us how to continue configuring on our own and become independent.

Reactie Intellect

3 jaar geleden

Hi Dena, Thank you for your review. We're happy to hear that our support team and training helped you configure solutions to meet your unique needs. The Intellect team

Lori
Quality Assurance Analyst in VS
Telecommunicatie, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Intellect Software

5,0 5 jaar geleden

Opmerkingen: Overall experience with Intellect is great. Everyone at Intellect is very helpful and great to work with.

Pluspunten:

The software is easy to setup and create new modules if needed. Also very user friendly in finding documents.

Minpunten:

There really is nothing that I don't like about the software.

Beverly
Quality Systems Manager in VS
Lucht- en ruimtevaart, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Best QMS Software!

5,0 vorig jaar

Opmerkingen: No stress using the software or with the company if we encounter an issue we can't resolve.

Pluspunten:

Easy to customize and create new apps. You don't have to be a software developer.

Minpunten:

Understanding the logic initially was a challenge in 2021, but the support team helped answer my questions.

Eerder overwogen alternatieven: MasterControl Quality Excellence

Redenen om over te stappen op Intellect QMS: Easy to use, cost, available apps, and the ability to create new apps.

Louis
Lead Purchase / Sales in VS
, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer
Bron: SoftwareAdvice

Intellect Workflow software has allowed our office to organize and to assign tasks for specific processes without over looking crucial details resulting in an increased efficiency levels.

4,0 6 jaar geleden

Opmerkingen: We love that we can connect in an easy to digest , readily available format our tasks specific to workflow with color coded tags to identify process so nothing gets over looked or no tasks get lost. Charts and output documents can be generated to collect and archive records of progress and performance. The challenges to overcome with Intellect Software are mainly with key search word articulation in document archives. Intellect Workflow simply does not offer too many customization options here. As long as we associated our files to a focused nomenclature system for tagging , we overcame this problem quite easily. Our recommendation there is to assign a character system unique to the names of the files initially. Then a user doesn't rely so much on Intellect to dive so deep to retrieve files. Also, at a month cost to entry for usage can be high. We suggest using the trial then assessing Intellect's possible utility at no cost. The user will understand Intellect Workflow's possible substantial value in helping to organize workflow and to completing projects in rather streamlined, elegant fashion.

Pluspunten:

Intellect Workflow provides for the creation of interactive real time color coded work flow charts and maps of our processes for our business as well as to provide status updates and tags for each step individually. Support applications are available in Android as well as IOS mobile device platforms.

Minpunten:

We found sometimes it is a challenge to use keywords to search document archives. Intellect Workflow software could be better in this area. The types of charts though extremely useful are also limited in category and in type. Starting a month in subscription fees, Workflow Intellect is not the most cost effective solution unless user interaction is consistent and the associated use case requires this level of management.

Adam
Adam
Chief Information Technology in VS
Geverifieerde LinkedIn-gebruiker
Informatietechnologie en -diensten, 10.000+ werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Intellect QMS – takes care of the quality of your business

4,0 7 maanden geleden

Opmerkingen: Intellect QMS has had a significant impact on our quality department and those who work with it. I like that the platform is customizable, giving us the freedom to make modifications that precisely fit our business needs. It's a real game changer as we can do it without long development cycles. This adaptability has made our operations more organized and efficient, perfectly aligning with our specific requirements.

Pluspunten:

I've been able to use Intellect QMS for some time and one standout feature that I really appreciate is its flexibility and the AI integration that their team has integrated lately. Unlike many other software solutions that require businesses to adapt to their system, Intellect allows us to configure your software to fit our unique processes. We were looking for a solution that would not disrupt our existing system that works well, this has saved us time on integration issues and staff training.

Minpunten:

Something that could be improved is the interface, in my opinion it should be more user friendly.

Misael
Misael
Document Control Specialist in VS
Geverifieerde LinkedIn-gebruiker
Medische apparatuur, 51-200 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Fully customizable system if given enough time to work on.

4,0 6 maanden geleden

Opmerkingen: Overall good. Has been a good experience with some technical roadblocks along the way. System works as configured.

Pluspunten:

Platform can be completely customized as a user needs. Can build templates, workflows, tables, apps, etc. Work well as a cloud app as to not be affected by company firewalls/servers. Most of the design practices make sense across the apps. Ability to add mass amounts of data works well. Admin panel & audit features are a great plus. Great error/troubleshooting logs.

Minpunten:

Depending on your company needs, some apps require much more customization than others. Design speeds depend drastically on which version a user is on. Some on screen errors don't allow for much interpretation or troubleshooting. Site can sporadically log users out.

Melody
Senior Manager Quality Assurance in VS
Biotechnologie, 51-200 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Has the capability of Veeva, MasterControl, and TrackWise but better configurability, support, cost

4,0 2 jaar geleden

Opmerkingen: Having implemented multiple EDMS/LMS/QMS systems (Veeva, MastroControl) my experience with Intellect has so far been the most impressive in regards to cost, service interaction, and the ability to configure for all my current and future needs.

Pluspunten:

I loved that I was not cornered into buying an OOB configuration because purchasing the White Glove Service to go live with my current processes was a reasonable price, especially when compared to the more well known systems out there. Configuration of the LMS was completely custom and purchasing the validation package was also well within budget expectations. The possibilities with this system are endless and the staff/support during the validation process has been beyond exceptional.

Minpunten:

Just waiting for Intellect to complete their ISO certifications, which they are in process of.

Reactie Intellect

2 jaar geleden

Thank you for your review! We love that you continue to be happy with the decision of choosing Intellect. We are close to completing our ISO certifications process and hope that it can positively impact our customers. We thrive on the successes of our customers and are happy that we continue meet all your expectations. - Intellect Team

Michele
Director of Quality Assurance in VS
Research
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Intellect Review

5,0 8 jaar geleden

Opmerkingen: The Intellect Platform can be used for a wide variety of business applications. We used the platform for the following apps: Document control (global)
Training records
Customer complaints
Internal non-conformance
Approval to use methods
Shorter time to get people trained and have the records require
Global visibility to issues

Pluspunten:

Easy to use, great support, Intellect works very hard to make their customers happy.

Minpunten:

Wish we could develop more applications - not a negative for Intellect, but for my company.

Brittany
Quality Engineer in VS
Automotive, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Flexible software and great customer service

5,0 vorig jaar

Opmerkingen: Great to work with.

Pluspunten:

With some training you can configure the software to do basically whatever you want it to do. The customer service is fantastic.

Minpunten:

It can be a little tricky to get the workflows working correctly if you make changes. The software is designed for a larger company that we are so some of the apps needed to be made less complex to suit our needs.

M A
Owner in VS
Tekstschrijvers, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Easy to Use

5,0 3 jaar geleden

Pluspunten:

If you want software for an eQMS, this is the one to select. The apps are easy to use and intuitively designed. The idea that our company can configure EVERYTHING as needed is a hug plus

Minpunten:

Nothing to not like. Easy to use and set up

Christina
Senior Engineer in VS
Medische apparatuur, 11-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Customizable, Easy to Use, and Scaleable

5,0 9 maanden geleden

Opmerkingen: My experience is wonderful. I would definitely recommend this EQMS

Pluspunten:

This product is incredibly scalable and customizable. As long as you are willing to work on build-out, you can build your own modules that work best for your company (they can also help with build-out for an additional fee). The implementation team is great and offer amazing training events. My customer success manager is very responsive and is willing to move forward with me as soon as we are ready for the next steps. I enjoy the layout of the system - it is user friendly once you learn how to navigate it.

Minpunten:

I dont think there is anything I dont like yet about Intellect.

Ricky
Global Quality Manager in VS
Verpakkingen en verpakkingsmaterialen, 201-500 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Customization is great and support is greater

5,0 3 jaar geleden

Opmerkingen: The experience is great! We are replacing multiple means of managing our quality systems with intellect and are looking at additional business process workflows that we can manage in intellect

Pluspunten:

I like the fact that the uses of this software are pretty much endless. We are finding new uses all the time

Minpunten:

I honestly don't have any cons for the use of this software

Reactie Intellect

3 jaar geleden

Hi Ricky, Thanks for your review. We love your statement, that "the uses of this software are pretty much endless". We agree that with our no-code platform there's so much potential for your business. - The Intellect Team

Rod
Senior Business Analyst in VS
Fabricage van elektrische/elektronische producten, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Good DMS software

4,0 5 jaar geleden

Opmerkingen: We now have a universal system for all sites globally that provides immediate on-demand document delivery and offers a solid approval management system. Reporting tools are solid and support our audit needs.

Pluspunten:

The ease of global deployment was a significant benefit in our implementation. Intellect is our document management system now shared by all Infinite Electronics sites globally. There are several modules that allow you to customize the product to meet your specific requirements. The customer support is top quality, and the Intellect team is great to work with.

Minpunten:

As with any software, it has limitations and specific interface requirements. Some of the interface requirements are a little cumbersome.

sarah
Quality Director in VS
Levensmiddelen- en drankenindustrie, 501-1.000 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Great Customer Sevice

5,0 3 jaar geleden

Opmerkingen: The system is taking multiple systems into one place for my company, the customizing has been great due to the amazing customer service

Pluspunten:

Everything can be customized, from the wording to the workflow.

Minpunten:

I haven't found anything that I don't like about the system.

Reactie Intellect

3 jaar geleden

Hi Sarah, Thank you for your review! We're happy to hear that you find Intellect to be customizable and that our customer service has been helpful. Please let us know how we can help in the future. Best regards, The Intellect team

Riccardo
Business Process Manager in Canada
, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer
Bron: SoftwareAdvice

Easily customizable

5,0 6 jaar geleden

Pluspunten:

Customizable program and setup workflows All web based Sends reminder e-mails to ensure you keep on top of things

Minpunten:

Does not work with some browsers Limitations on exactly what you can customize No on-premise versions

Shawn
President & CEO in VS
Informatietechnologie en -diensten, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Powerful Compliance Solution

5,0 8 jaar geleden

Opmerkingen: Intellect enables compliance for a wide variety of regulations and requirements. Ideal for standardization, audit trails, reminders and notifications, and custom reporting.

Pluspunten:

- No need for low level programming to build your data model and your database - Can quick build a web application and automate the business process it supports - Smart, competent, and friendly support team

Minpunten:

Cannot think of any

Tae
SQA Manager in VS
Vrije tijd, reizen en toerisme, 5.001-10.000 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Intellect review

4,0 5 jaar geleden

Opmerkingen: We are still in the implementation phase so the business benefit is yet to be determined

Pluspunten:

I like the ability to customize the software to meet the company's business requirements and the ease at which this could be done The other item that made this software a top choice was the ability to configure the software without having programming experience

Minpunten:

It is not as user friendly as other eQMS software solutions that I have used before There are some items that you have to configure each and every time instead of making them system items that can be configured easier (system fields, email notifications, etc.)

Frances
Manager in Trinidad en Tobago
Overheidsadministratie, 51-200 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Shifting a praadigm

4,0 4 jaar geleden

Opmerkingen: SO far mixed as outlined above. There was good momentum in implementing and now has stalled. I need assistance to get back on track and no extra finances to get there

Pluspunten:

With some basic customization, I like how easy it is to build what is needed and even OOTB the guidance given was intuitive and in line with the requirements of ISO 9001. I also like the attention and the support paid by our assigned rep who held our had through the process.

Minpunten:

Unfortunately we lost our lead support for the software and no it falls on me to continue which I have yet to do. I do not know where to start. But we have an investment that must bear to fruition and I am hoping that this week I will be able to seamlessly continue where the former left out. What i like least that it was more difficult than i thought to just pick up where was left.

Michael
Quality Assurance in VS
Research, 201-500 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Easy to Configure

5,0 3 jaar geleden

Pluspunten:

The ease of configuration to meet company needs.

Minpunten:

It was set up geared towards GMP industry specifically manufacturing, which makes configuration more intense for other industry use.

Reactie Intellect

3 jaar geleden

Hi Michael, Thank you for your review! Glad you found Intellect to be easy to configure. Intellect QMS is designed to meet specific regulations, and the Intellect no-code platform enables our extreme configurability. Thanks again! The Intellect team

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Informatietechnologie en -diensten, 201-500 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

A very intuitive platform

5,0 vorig jaar

Pluspunten:

You can do a lot of things in this platform. Intellect QMS is very intuitive and has a lot of features to offer. You can create and configure out of the box solutions for the specific needs within the team.

Minpunten:

Overall experience of the platform is good as of the moment.

Reilly
Quality Manager in Canada
Olie en energie, 201-500 werknemers
Heeft de software gebruikt voor: Gratis proef
Bron van de reviewer

Digital quality management system

4,0 12 maanden geleden

Opmerkingen: We did not proceed with implementing this software due to the high cost

Pluspunten:

This software was well designed out of the box, and very customizable to suit the unique needs of our organization and QMS.

Minpunten:

In our experience this software was very useful and effective but also very expensive compared to other software we trialed.