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Over ADVANTAGE 365

ADVANTAGE 365 is ontworpen voor bedrijven die apparatuur verhuren, verkopen en onderhouden, en is uitgebreid, cloudgebaseerd en mobielvriendelijk.

Meer informatie over ADVANTAGE 365

Pluspunten:

This software is flexible to your needs, and plenty of options for customization.

Minpunten:

Maintenance system, hard to move around and to many steps involved.

Beoordelingen van ADVANTAGE 365

Gemiddelde score

Gebruiksgemak
4,2
Klantenservice
4,7
Functies
4,3
Prijs-kwaliteitverhouding
4,1

Waarschijnlijkheid van aanbeveling

7,8/10

ADVANTAGE 365 heeft een totaalscore van 4,5 van 5 sterren op basis van 31 gebruikersreviews op Capterra.

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Reviews filteren (31)

Katherine
President in VS
Machinebouw, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Not your target customer but...

5,0 2 jaar geleden

Opmerkingen: The support at RMI is fabulous. We have an onsite computer science engineer with a specialty in Database management and she and [SENSITIVE CONTENT] at RMI have done an amazing job of configuring our package to support the very unique aspects of our business so that we have the data and metrics we need to manage our business.

Pluspunten:

We are a manufacturer of custom tooling used by the plastics industry to decorate and assemble their products. The reason we bought this is because we were already using Navision and had done some custom programming that handled the detailed data and work instructions on over 40,000 molds that we have on file for our customers. This was the only software option we found that could be configured to make order entry relatively easy.

Minpunten:

The CRM component is a hot mess. Ridiculously cumbersome and frankly, unusable. We had to purchase Salesforce.com and run that separately which is a shame. We also use ZoomInfo. Too bad this software can't have an embedded CRM feature that functions like Salesforce and integrates with ZoomInfo.

Reactie RMI

2 jaar geleden

Hi Katherine, Thank you so much for the thoughtful review! We're always glad to help! We're also hopeful that in the next release, the CRM portion might be a little smoother.

Lucy
National Account Director in VS
Bouw, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Eerder overwogen alternatieven:

Captures the Details

4,0 2 jaar geleden

Opmerkingen: The fact that there isn't an Instructions Handbook given to the customer after the setup left us having to create our own. This should have been customized with the pages we use and given to us. Also, the training should have given us a big picture explanation first and then been broken down from there. It seems like we went straight into pages that looked like Greek to us when we started. Not everyone who knows how to use a product is skilled at training others to use it, but there are programs to teach people how to train others more effectively. Having well-trained trainers will help your customers tremendously.

Pluspunten:

Considering our business model is atypical, the software allows us to do most of what we need to do.

Minpunten:

Having to create a new PO for recurring charges every month without the option of it automatically generating on its own is ludicrous for us.

Reactie RMI

2 jaar geleden

Hi Lucy, Thank you so much for the feedback! This is the kind of specific, actionable information that will help us improve our system. Thank you!

Trevor
COO in VS
Medische apparatuur, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

SERP Review

3,0 2 jaar geleden

Opmerkingen: I have been largely frustrated with the platform and the support.

Pluspunten:

The client’s ability to require approval on selected equipment and the client facing portal.

Minpunten:

Access to helpful training, limited customization on contract terms, limited approval flows on purchasing, limited report/data export, charges on secondary items on formulary, not knowing about operational changes prior to update releases or when they will occur.

Carmen
AP/AR manager in VS
Ziekenhuis- en gezondheidszorgbranche, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

[SENSITIVE CONTENT] is the best

5,0 2 jaar geleden

Pluspunten:

The training and help I got and still get from [SENSITIVE CONTENT] is better than any other company I have ever worked with. She is patient, knowledgeable , nice and more. I love [SENSITIVE CONTENT]

Minpunten:

It is expensive to add new users and not easy to integrate with other programs.

Danny
Director of Sales and Operations in VS
Vervoer/over de weg/per spoor, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Duval Semi Trailers

5,0 6 jaar geleden

Opmerkingen: Advantage 365 does everything we need and more. We enjoy the vast amount of data collected as well as reporting for our customers.

Pluspunten:

The software is very user friendly. It flows easily with our users and it is not difficult to train on. If anything, it offers more features than we need. Lot's of data and easy reporting.

Minpunten:

We do not enjoy the upgrades. We find that they do have advantages, but not having the option to upgrade as our decision is aggravating. We would always like the option to use the system we think best fits our company.

Reactie RMI

5 jaar geleden

Hi Danny, Thank you so much for your thorough, honest review. If we're being honest, we don't enjoy the upgrades either, but thank you for sticking with us through them! We are always here to answer your questions and address your concerns. Thank you for your review and we're so glad that our reporting and data has been valuable to your business! Sincerely, RMI

Stephanie
Accountant in VS
Vervoer/over de weg/per spoor, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Accounting Features

5,0 2 jaar geleden

Opmerkingen: allows us to work remotely in the same program

Pluspunten:

The ability to run credit cards during billing

Minpunten:

The difficulty with making changes in accounting, wish it worked more like quickbooks sometimes.. if a mistake it made you can't easily go back and fix it, such as a date change or quick adjustment

Reactie RMI

2 jaar geleden

Hi Stephanie, Thank you so much for leaving us a review! We completely understand why it's frustrating to have to reverse entries in order to fix them, unlike QuickBooks. But, in the event of an audit, that kind of requirement leaves an audit trail that would make it a lot easier for your company. Hopefully, that helps a little, but in the meantime, please feel free to call into Support if you ever need more assistance!

lawrence
VP in VS
Vervoer/over de weg/per spoor, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Outstanding

5,0 3 jaar geleden

Pluspunten:

The features of the program allow us to grow without having to expand our employee base. The critical benefit to our company however is the customer service and their ability to seemingly "read my mind" when it comes information I need and / or the format that is understandable.

Minpunten:

I honestly cant think of anything that i have not liked

Reactie RMI

2 jaar geleden

Lawrence, thank you so much for your kind words and for your business! It is truly our pleasure to be your software partner!

Gina
Controller in VS
Bouw, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Small Leasing Company

5,0 6 jaar geleden

Opmerkingen: Our previous software was very limited. With Advantage 365 the wealth of information and ability to extract, track and report information is significant to our company.

Pluspunten:

The software allows us to access all info in one data base such as tracking orders, fixed assets, maintenance to the assets, specific information desired by any number of filters and so much more.

Minpunten:

I am not certain there is anything that I don't like about this software.

Reactie RMI

5 jaar geleden

Hi Gina, Thank you so much for your kind words! We look forward to your next visit to our office! Sincerely, RMI

Teri
Manager in VS
Vervoer/over de weg/per spoor, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Loanstar Leasing

4,0 2 jaar geleden

Opmerkingen: Great

Pluspunten:

System is very user friendly and the help line is great to work with.

Minpunten:

Maintenance system, hard to move around and to many steps involved.

Reactie RMI

2 jaar geleden

Hi Teri, Thank you so much for the review! If there are specific struggles you're having with the maintenance area, Support will be glad to help you through it or set up a one-on-one training. Support and training are always available for no extra charge, so use us as frequently as you need!

Brian
Sales in VS
Machinebouw, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Multifaceted software

4,0 2 jaar geleden

Opmerkingen: From sales, manufacturing and inventory control, this is useful.

Pluspunten:

The ability to use in manufacturing, sales and inventory management

Minpunten:

Trying to assemble reports can be complicated but support is very helpful in this.

Reactie RMI

2 jaar geleden

Hi Brian, Thank you so much for the feedback! We are proud of our Support and are glad that they are able to help you with your reports. In the meantime, we'll keep improving the user experience as well! -RMI

Andrea
Director of Compliance in VS
Vervoer/over de weg/per spoor, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Amazing Support

5,0 2 jaar geleden

Opmerkingen: This program is great for inventory control and billing.

Pluspunten:

This software is flexible to your needs, and plenty of options for customization.

Minpunten:

The abilty to batch credit cards only when we batch the invoices. I'd love to be able to do it on an "as needed " basis.

Reactie RMI

2 jaar geleden

Thanks for the great review, Andrea! And we appreciate the helpful feedback about credit card billing! Thanks for being a rockstar user!

Adam
IT Director in VS
Vervoer/over de weg/per spoor, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Good all around product

4,0 2 jaar geleden

Opmerkingen: Great support from RMI. Software can be customized when needed. Easy interface to other application from web services

Pluspunten:

does everything (like a Swiss Army knife...)

Minpunten:

user interface is dated and requires a lot of user training

Jeana
Purchasing Agent in VS
Telecommunicatie, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Review of Advantage 365

3,0 2 jaar geleden

Pluspunten:

Much easier to use that the last version of this software. Like the fact that we can use an install version and a web cloud based version

Minpunten:

The inventory and asset control process is tedious, and can be more user friendly.

divya
Accountant in Canada
Olie en energie, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Advantage 365 Review

2,0 2 jaar geleden

Opmerkingen: [SENSITIVE CONTENT] are very help ful

Pluspunten:

customer service team is very accessible

Minpunten:

very complicated and lot to go over to accomplish one task

Reactie RMI

2 jaar geleden

Hi Divya, Thank you for the review. We are proud of our Support and are glad you have also found them helpful!

Dan
Purchasing Mgr in VS
Verpakkingen en verpakkingsmaterialen, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Veteran RMI user

5,0 2 jaar geleden

Pluspunten:

Easy to learn & easy to use, using RMI is a no brainer

Minpunten:

No issues right now, hopefully it stays that way!

Reactie RMI

2 jaar geleden

We really appreciate the great review, Dan! We hope you keep loving it too!

Misty
Corporate office administrator in VS
Vervoer/over de weg/per spoor, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Learning

5,0 2 jaar geleden

Pluspunten:

It is Easy to learn and easy to teach new employees.

Minpunten:

There Nothing really on the software part that I don’t like

Reactie RMI

2 jaar geleden

Wow! Thank you so much for the great review, Misty! Glad you're having such a good experience with our system!

Kasey
Customer Service in VS
Ziekenhuis- en gezondheidszorgbranche, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

RMI Great

5,0 2 jaar geleden

Pluspunten:

This software is easy to use on a daily basis. The customer support is excellent whenever you have a question.

Minpunten:

No complaints, if there is a problem customer support always walks you through.

Chuck
Technician in VS
Logistiek en toeleveringsketen, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

It works for our needs

5,0 2 jaar geleden

Pluspunten:

Functionality and practical usage of the software fits our needs

Minpunten:

the linking of attachments from the software to local does not work and support seems not to be able to fix it.

Devonta
help desk in VS
Informatietechnologie en -diensten, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Ninja is great

5,0 2 jaar geleden

Pluspunten:

It very easy to use and its easy to manage all our clients in this software.

Minpunten:

dont have any cons about it, there is nothing to not like about it.

Brooke
Tech in VS
Milieudiensten, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Mostly Good

4,0 2 jaar geleden

Opmerkingen: mostly good

Pluspunten:

Can keep track of all sorts of things, makes keeping note of what is where very easy

Minpunten:

Difficult to learn and undo mistakes when new

angel
shop foreman in VS
Vervoer/over de weg/per spoor, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

great product

4,0 2 jaar geleden

Pluspunten:

fast and easy to used it tells you the error clear and what to fix

Minpunten:

that you cant copy and paste everything

Roger
Purchasing in VS
Olie en energie, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Work for all my job functions

5,0 2 jaar geleden

Opmerkingen: I find the system very easy to use.

Pluspunten:

I like the ease of use everything is seamless.

Minpunten:

I would like to see access to online training accessible from within the software.

Reactie RMI

2 jaar geleden

Hi Roger, Thank you so much for the great review! We're so happy you find it easy to use!

jacob
SERVICE MANAGER in VS
Machinebouw, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

rmi

4,0 2 jaar geleden

Opmerkingen: i can stay organized and scroll thru the list of jobs on service tab

Pluspunten:

the smooth operation and organization of the software

Minpunten:

i dont deal with most of the functions only the service side and it is nice to use

Mary
Director of Operations in VS
Medische apparatuur, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Amazing software system for rental needs

5,0 6 jaar geleden

Opmerkingen: Exceptional! I've been in the medical field for 20+ years and this software company exceeds all expectations! Highly recommend!

Pluspunten:

Amazing customer support! They are so patient!

Minpunten:

Cannot think of ANY! Nothing!!!!!!!!!!!!

Reactie RMI

5 jaar geleden

Hi Mary, That type of response is exactly what we strive for! We are so proud of our Support team's constant hard work and so pleased that you've been happy working with us. Thank you for the review! Sincerely, RMI

nicole
safety and human resources in Canada
Vervoer/over de weg/per spoor, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Review

5,0 2 jaar geleden

Opmerkingen: great customer service when help is needed in a timely manner

Pluspunten:

functionality when the right trainer trains on the system

Minpunten:

the cost of the system in pricey. there have been competitors reach out and offer better pricing for same thing